RE: Prod problem, please help!!! Any resolution?

2002-05-01 Thread johanna . doran
Title: RE: Prod problem, please help!!! Any resolution?






Hi,


 Just wondering if you made any progress? 


Let us know.


Hannah




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RE: Prod problem, please help!!! Any resolution?

2002-05-01 Thread John Hallas
Title: RE: Prod problem, please help!!! Any resolution?










Glad you asked Hannah because I was wondering the
same

John



-Original
Message-
From: [EMAIL PROTECTED]
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Sent: 01 May 2002 13:18
To: Multiple recipients of list
ORACLE-L
Subject: RE: Prod problem, please
help!!! Any resolution?



Hi,



Just
wondering if you made any progress? 

Let us know. 

Hannah 






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RE: Prod problem, please help!!!

2002-05-01 Thread Bill Pass

Tracy,

We ran into some similar problems. Oracle will want
you to obtain several system state dumps when the
system is hung (we were still able to do this
connected internally through server manager). With my
limited expertise in reading state dumps the symptoms
appeared to be severe latch contention to the point
that the system appeared hung. Evidently there was
significant re-writes in this area from 8.0 to 8.1 and
there have been several attempts to resolve these
problems (some introducing new problems). If you can
issolate the latch from the state dumps, you can try
metalink again and specify the latch name. You may
have better luck finding a bug similar to the one you
are experiencing searching with the latch name and/or
specifying performance. There are several for
differing latches.

Of the ones in metalink, several were either closed as
not reproducable, or marked as fixed in one release or
another (although some of those were identical to
ours). In our situation, the problem did not occur
unless we were attempting to do an online consistent
export of our PeopleSoft financials database (the
method we use for copying the database, not for
backups). We got around the problem by kicking
everyone out of the database during exports. As we had
a viable work around and I did not want to deal with
oracle support, we simply did not pursue it with them.

Bill

--- DENNIS WILLIAMS [EMAIL PROTECTED] wrote:
 Tracy - Two ideas:
   On Metalink, get note 61552.1 Diagnosing Database
 Hanging Issues
   I would try to run STATSPACK (or utlbstat/utlestat)
 while the
 database is hanging. You can also run STATSPACK on a
 schedule.
 Dennis Williams
 DBA
 Lifetouch, Inc.
 [EMAIL PROTECTED]
 
 
 -Original Message-
 Sent: Tuesday, April 30, 2002 2:22 PM
 To: Multiple recipients of list ORACLE-L
 
 
 I have opened a TAR with Oracle and am waiting a
 resolution.  In the
 meantime,
 I am wondering if anybody else has any ideas while I
 wait.
 
 Specifics:
IBM AIX 4.3
Rdms 8.1.7.3
Database ~75g
OLTP database with approximately 500 dedicated
 connections and 500 shared
 connections with Oracle's MTS.
 
 Problem:
 The database hangs, and no user is able to connect
 to the instance, except
 locally through srvmgrl. Even within svrmgrl, we are
 unable to select
 anything from
  the
 database without the query hanging. However, we can
 abort the instance
 (shutdown abort) and start it up again just fine. 
 This has happened on
 4-22, 4-29 
 4-30 in the
 early afternoon.  Usually, this is also our peak
 busy rate for the week. We
 are executing MTS for 4 applications, all other
 applications connect through
 dedicated server.
 The alert log contains a message unable to start a
 shared server process.
 This week it was #41 and last week it was #25.
 Normally, we do not exceed 5
 shared
 servers.  Another thing I noticed is that there is
 no time allocated to any
 of the newly created shared servers.  It is as if,
 it can not process any
 work
 through existing shared
 servers and decides to allocate another one, until
 finally it freezes.  I am
 not sure if this is a MTS problem because I would
 suspect that I should be
 able
 to establish
 a dedicated server connection.  And I can not.  I
 think that this is just a
 symptom of the underlying problem.  It would appear
 to me that we are
 running out
 of a resource,
 however our sysadms do not see any resource
 problems.  Does anybody have any
 ideas how to debug this?  Thanks
 
 
 -- 
 Please see the official ORACLE-L FAQ:
 http://www.orafaq.com
 -- 
 Author: Tracy Rahmlow
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RE: Prod problem, please help!!! Any resolution?

2002-05-01 Thread Tracy Rahmlow


Hi,
We have applied an AIX patch to our system, based upon Oracle's recommendation
(APAR IY22308).  We are currently in a wait and see mode.   My confidence
in this being the solution will be increased greatly if we can make it through
next Monday without the problem.  (Mondays are a high-load day for us and that
is when the issue usually rears its ugly head).   Thanks for asking








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Hi,

    Just wondering if you made any progress?

Let us know.

Hannah





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RE: Prod problem, please help!!! Any resolution?

2002-05-01 Thread DENNIS WILLIAMS

Tracy - You might still want to get STATSPACK running. It may provide
valuable information on what is happening. 
Dennis Williams
DBA
Lifetouch, Inc.
[EMAIL PROTECTED]


-Original Message-
Sent: Wednesday, May 01, 2002 11:18 AM
To: Multiple recipients of list ORACLE-L



Hi,
We have applied an AIX patch to our system, based upon Oracle's
recommendation
(APAR IY22308).  We are currently in a wait and see mode.   My confidence
in this being the solution will be increased greatly if we can make it
through
next Monday without the problem.  (Mondays are a high-load day for us and
that
is when the issue usually rears its ugly head).   Thanks for asking








Please respond to [EMAIL PROTECTED]

Sent by:[EMAIL PROTECTED]


To:Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc:




Hi,

    Just wondering if you made any progress?

Let us know.

Hannah





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RE: Prod problem, please help!!!

2002-05-01 Thread Jared . Still

 As jared says keep querying the session_Wait u will defnetly bound to 
catch
 the guy who might be causing the database to kneel down.

If the database is hung, the waits will likely show up immediately.  I've 
had 
similar problems with waits on a latch that hung the database.  If a 
session
is hung, the waits should be there the first time you query.

It may also be that you can't even query the v$ views, in which case you
must resort to the state dumps.

Jared





Arun Chakrapani [EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
04/30/2002 01:18 PM
Please respond to ORACLE-L

 
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc: 
Subject:RE: Prod problem, please help!!!


If nothing works and when u know the database has frozen u can run the
following command
to take dump of the database so that u can send it to oracle for analyzing
or u can analyze it too.
As jared says keep querying the session_Wait u will defnetly bound to 
catch
the guy who might be causing the database to kneel down.
Are u flushing shared pool quite frequently. check this out(this was one 
of
the cause which was bringing the database down and was fixed in 7.2 or 7.3 
i
  INET: [EMAIL PROTECTED]



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RE: Prod problem, please help!!!

2002-05-01 Thread Arun Chakrapani

I am actually having the same probs now there is a database which is is
getting froze for a few secs nobody can login but we did not know what time
this was occuring.
set a recording thro 9i for every sec later we came to know it was due to
cache buffer chain. almost 90 to 100 people were waiting on latch free wait
issue.
Found that all the users are running the same sql with the same data
requests.
Looks like we have to tune the sql.Yet to analyze the sqls.

-Original Message-
Sent: Wednesday, May 01, 2002 5:42 PM
To: Multiple recipients of list ORACLE-L


 As jared says keep querying the session_Wait u will defnetly bound to 
catch
 the guy who might be causing the database to kneel down.

If the database is hung, the waits will likely show up immediately.  I've 
had 
similar problems with waits on a latch that hung the database.  If a 
session
is hung, the waits should be there the first time you query.

It may also be that you can't even query the v$ views, in which case you
must resort to the state dumps.

Jared





Arun Chakrapani [EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
04/30/2002 01:18 PM
Please respond to ORACLE-L

 
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc: 
Subject:RE: Prod problem, please help!!!


If nothing works and when u know the database has frozen u can run the
following command
to take dump of the database so that u can send it to oracle for analyzing
or u can analyze it too.
As jared says keep querying the session_Wait u will defnetly bound to 
catch
the guy who might be causing the database to kneel down.
Are u flushing shared pool quite frequently. check this out(this was one 
of
the cause which was bringing the database down and was fixed in 7.2 or 7.3 
i
  INET: [EMAIL PROTECTED]



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Re: Prod problem, please help!!!

2002-04-30 Thread lembark


 The database hangs, and no user is able to connect to the instance, except
 locally through srvmgrl. Even within svrmgrl, we are unable to select
 anything from  the
 database without the query hanging. However, we can abort the instance
 (shutdown abort) and start it up again just fine.  This has happened on 4-22,
 4-29  4-30 in the
 early afternoon.  Usually, this is also our peak busy rate for the week. We
 are executing MTS for 4 applications, all other applications connect through
 dedicated server.
 The alert log contains a message unable to start a shared server process.
 This week it was #41 and last week it was #25. Normally, we do not exceed 5
 shared servers.  Another thing I noticed is that there is no time allocated
 to any of the newly created shared servers.  It is as if, it can not process
 any work through existing shared
 servers and decides to allocate another one, until finally it freezes.  I am
 not sure if this is a MTS problem because I would suspect that I should be
 able to establish
 a dedicated server connection.  And I can not.  I think that this is just a
 symptom of the underlying problem.  It would appear to me that we are running
 out of a resource,
 however our sysadms do not see any resource problems.  Does anybody have any
 ideas how to debug this?  Thanks

If you watch the number of avilable proc, shared memory
and sempaphore slots in use/available what happens? Might
be that or something inside of oracle is running out of
resources.

--
Steven Lembark  2930 W. Palmer
Workhorse Computing  Chicago, IL 60647
   +1 800 762 1582
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Re: Prod problem, please help!!!

2002-04-30 Thread Ruth Gramolini

If your database is in archivelog mode,is your archive_log_dest full?  This
will stop the database dead until you remedy the situation.

Just my $0.02,
Ruth
- Original Message -
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
Sent: Tuesday, April 30, 2002 3:21 PM


 I have opened a TAR with Oracle and am waiting a resolution.  In the
meantime,
 I am wondering if anybody else has any ideas while I wait.

 Specifics:
IBM AIX 4.3
Rdms 8.1.7.3
Database ~75g
OLTP database with approximately 500 dedicated connections and 500
shared connections with Oracle's MTS.

 Problem:
 The database hangs, and no user is able to connect to the instance, except
locally through srvmgrl. Even within svrmgrl, we are unable to select
anything from
  the
 database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine.  This has happened on
4-22, 4-29 
 4-30 in the
 early afternoon.  Usually, this is also our peak busy rate for the week.
We are executing MTS for 4 applications, all other applications connect
through
 dedicated server.
 The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed 5
shared
 servers.  Another thing I noticed is that there is no time allocated to
any of the newly created shared servers.  It is as if, it can not process
any work
 through existing shared
 servers and decides to allocate another one, until finally it freezes.  I
am not sure if this is a MTS problem because I would suspect that I should
be able
 to establish
 a dedicated server connection.  And I can not.  I think that this is just
a symptom of the underlying problem.  It would appear to me that we are
running out
 of a resource,
 however our sysadms do not see any resource problems.  Does anybody have
any ideas how to debug this?  Thanks


 --
 Please see the official ORACLE-L FAQ: http://www.orafaq.com
 --
 Author: Tracy Rahmlow
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-- 
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Re: Prod problem, please help!!!

2002-04-30 Thread Danisment Gazi Unal


Hi,
Please take system states dumps every 5 seconds withing 20-30 seconds.
Let's read what's happening or not happening ?
Also,
You can upload your HANGANALYZE trace files to iOraHangAnalyzer.
It's free.
regards...
Tracy Rahmlow wrote:
I have opened a TAR with Oracle and am waiting a
resolution. In the meantime,
I am wondering if anybody else has any ideas while I wait.
Specifics:
 IBM AIX 4.3
 Rdms 8.1.7.3
 Database ~75g
 OLTP database with approximately 500 dedicated connections
and 500 shared connections with Oracle's MTS.
Problem:
The database hangs, and no user is able to connect to the instance,
except locally through srvmgrl. Even within svrmgrl, we are unable to select
anything from
the
database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine. This has happened
on 4-22, 4-29 
4-30 in the
early afternoon. Usually, this is also our peak busy rate for
the week. We are executing MTS for 4 applications, all other applications
connect through
dedicated server.
The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed
5 shared
servers. Another thing I noticed is that there is no time allocated
to any of the newly created shared servers. It is as if, it can not
process any work
through existing shared
servers and decides to allocate another one, until finally it freezes.
I am not sure if this is a MTS problem because I would suspect that I should
be able
to establish
a dedicated server connection. And I can not. I think that
this is just a symptom of the underlying problem. It would appear
to me that we are running out
of a resource,
however our sysadms do not see any resource problems. Does anybody
have any ideas how to debug this? Thanks
--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author: Tracy Rahmlow
 INET: [EMAIL PROTECTED]
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may
also send the HELP command for other information (like subscribing).

--
Danisment Gazi Unal
http://www.ubTools.com



Re: Prod problem, please help!!!

2002-04-30 Thread Jared . Still

Tracy,

You can start by using the query below to determine what 
the sessions are actually waiting on:

select
   s.username username,
   e.event event,
   s.sid,
   e.p1text,
   e.p1,
   e.p2text,
   e.p2,
   e.wait_time,
   e.seconds_in_wait,
   e.state
from v$session s, v$session_wait e
where s.username is not null
   and s.sid = e.sid
   -- skip sqlnet idle session messages
   and e.event not like '%message%client'
order by s.username, upper(e.event);

Jared





Tracy Rahmlow [EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
04/30/2002 12:21 PM
Please respond to ORACLE-L

 
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc: 
Subject:Prod problem, please help!!!


I have opened a TAR with Oracle and am waiting a resolution.  In the 
meantime,
I am wondering if anybody else has any ideas while I wait.

Specifics:
   IBM AIX 4.3
   Rdms 8.1.7.3
   Database ~75g
   OLTP database with approximately 500 dedicated connections and 500 
shared connections with Oracle's MTS.

Problem:
The database hangs, and no user is able to connect to the instance, except 
locally through srvmgrl. Even within svrmgrl, we are unable to select 
anything from
 the
database without the query hanging. However, we can abort the instance 
(shutdown abort) and start it up again just fine.  This has happened on 
4-22, 4-29 
4-30 in the
early afternoon.  Usually, this is also our peak busy rate for the week. 
We are executing MTS for 4 applications, all other applications connect 
through
dedicated server.
The alert log contains a message unable to start a shared server process. 
This week it was #41 and last week it was #25. Normally, we do not exceed 
5 shared
servers.  Another thing I noticed is that there is no time allocated to 
any of the newly created shared servers.  It is as if, it can not process 
any work
through existing shared
servers and decides to allocate another one, until finally it freezes.  I 
am not sure if this is a MTS problem because I would suspect that I should 
be able
to establish
a dedicated server connection.  And I can not.  I think that this is just 
a symptom of the underlying problem.  It would appear to me that we are 
running out
of a resource,
however our sysadms do not see any resource problems.  Does anybody have 
any ideas how to debug this?  Thanks


-- 
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-- 
Author: Tracy Rahmlow
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RE: Prod problem, please help!!!

2002-04-30 Thread DENNIS WILLIAMS

Tracy - Two ideas:
On Metalink, get note 61552.1 Diagnosing Database Hanging Issues
I would try to run STATSPACK (or utlbstat/utlestat) while the
database is hanging. You can also run STATSPACK on a schedule.
Dennis Williams
DBA
Lifetouch, Inc.
[EMAIL PROTECTED]


-Original Message-
Sent: Tuesday, April 30, 2002 2:22 PM
To: Multiple recipients of list ORACLE-L


I have opened a TAR with Oracle and am waiting a resolution.  In the
meantime,
I am wondering if anybody else has any ideas while I wait.

Specifics:
   IBM AIX 4.3
   Rdms 8.1.7.3
   Database ~75g
   OLTP database with approximately 500 dedicated connections and 500 shared
connections with Oracle's MTS.

Problem:
The database hangs, and no user is able to connect to the instance, except
locally through srvmgrl. Even within svrmgrl, we are unable to select
anything from
 the
database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine.  This has happened on
4-22, 4-29 
4-30 in the
early afternoon.  Usually, this is also our peak busy rate for the week. We
are executing MTS for 4 applications, all other applications connect through
dedicated server.
The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed 5
shared
servers.  Another thing I noticed is that there is no time allocated to any
of the newly created shared servers.  It is as if, it can not process any
work
through existing shared
servers and decides to allocate another one, until finally it freezes.  I am
not sure if this is a MTS problem because I would suspect that I should be
able
to establish
a dedicated server connection.  And I can not.  I think that this is just a
symptom of the underlying problem.  It would appear to me that we are
running out
of a resource,
however our sysadms do not see any resource problems.  Does anybody have any
ideas how to debug this?  Thanks


-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Tracy Rahmlow
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RE: Prod problem, please help!!!

2002-04-30 Thread Arun Chakrapani

If nothing works and when u know the database has frozen u can run the
following command
to take dump of the database so that u can send it to oracle for analyzing
or u can analyze it too.
As jared says keep querying the session_Wait u will defnetly bound to catch
the guy who might be causing the database to kneel down.
Are u flushing shared pool quite frequently. check this out(this was one of
the cause which was bringing the database down and was fixed in 7.2 or 7.3 i
think.
Best bet is to keep querying the session_wait and catch the event which is
causing the probs.
IF YOU HAVE 9I OEM CLIENT INSTALLED USE THE RECORDING THRO PERFORMANCE
MANAGER WHICH WILL LET U KNOW LATER ON WHAT HAPPENED.
Please do check with the other DBA'S in this group before running of what i
say 

Do systemstate dump 3 times in a row.
$ svrmgrl
  connect internal
  oradebug setmypid(process_id)
  oradebug unlimit
  oradebug dump systemstate 10 or
oradebug dump errorstack 3


-Original Message-
Sent: Tuesday, April 30, 2002 3:39 PM
To: Multiple recipients of list ORACLE-L


Tracy,

You can start by using the query below to determine what 
the sessions are actually waiting on:

select
   s.username username,
   e.event event,
   s.sid,
   e.p1text,
   e.p1,
   e.p2text,
   e.p2,
   e.wait_time,
   e.seconds_in_wait,
   e.state
from v$session s, v$session_wait e
where s.username is not null
   and s.sid = e.sid
   -- skip sqlnet idle session messages
   and e.event not like '%message%client'
order by s.username, upper(e.event);

Jared





Tracy Rahmlow [EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
04/30/2002 12:21 PM
Please respond to ORACLE-L

 
To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc: 
Subject:Prod problem, please help!!!


I have opened a TAR with Oracle and am waiting a resolution.  In the 
meantime,
I am wondering if anybody else has any ideas while I wait.

Specifics:
   IBM AIX 4.3
   Rdms 8.1.7.3
   Database ~75g
   OLTP database with approximately 500 dedicated connections and 500 
shared connections with Oracle's MTS.

Problem:
The database hangs, and no user is able to connect to the instance, except 
locally through srvmgrl. Even within svrmgrl, we are unable to select 
anything from
 the
database without the query hanging. However, we can abort the instance 
(shutdown abort) and start it up again just fine.  This has happened on 
4-22, 4-29 
4-30 in the
early afternoon.  Usually, this is also our peak busy rate for the week. 
We are executing MTS for 4 applications, all other applications connect 
through
dedicated server.
The alert log contains a message unable to start a shared server process. 
This week it was #41 and last week it was #25. Normally, we do not exceed 
5 shared
servers.  Another thing I noticed is that there is no time allocated to 
any of the newly created shared servers.  It is as if, it can not process 
any work
through existing shared
servers and decides to allocate another one, until finally it freezes.  I 
am not sure if this is a MTS problem because I would suspect that I should 
be able
to establish
a dedicated server connection.  And I can not.  I think that this is just 
a symptom of the underlying problem.  It would appear to me that we are 
running out
of a resource,
however our sysadms do not see any resource problems.  Does anybody have 
any ideas how to debug this?  Thanks


-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Tracy Rahmlow
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

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the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).



-- 
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-- 
Author: 
  INET: [EMAIL PROTECTED]

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Author: Arun Chakrapani
  INET: [EMAIL PROTECTED]

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Re: Prod problem, please help!!!

2002-04-30 Thread Tracy Rahmlow


Hi,
I am unable to query from the database when it hangs up.  I am only able to
execute the shutdown abort command.






To:[EMAIL PROTECTED]
cc:Tracy Rahmlow@AMEX


Tracy,

You can start by using the query below to determine what
the sessions are actually waiting on:

select
   s.username username,
   e.event event,
   s.sid,
   e.p1text,
   e.p1,
   e.p2text,
   e.p2,
   e.wait_time,
   e.seconds_in_wait,
   e.state
from v$session s, v$session_wait e
where s.username is not null
   and s.sid = e.sid
   -- skip sqlnet idle session messages
   and e.event not like '%message%client'
order by s.username, upper(e.event);

Jared





Tracy Rahmlow [EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
04/30/2002 12:21 PM
Please respond to ORACLE-L


To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc:
Subject:Prod problem, please help!!!


I have opened a TAR with Oracle and am waiting a resolution.  In the
meantime,
I am wondering if anybody else has any ideas while I wait.

Specifics:
   IBM AIX 4.3
   Rdms 8.1.7.3
   Database ~75g
   OLTP database with approximately 500 dedicated connections and 500
shared connections with Oracle's MTS.

Problem:
The database hangs, and no user is able to connect to the instance, except
locally through srvmgrl. Even within svrmgrl, we are unable to select
anything from
 the
database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine.  This has happened on
4-22, 4-29 
4-30 in the
early afternoon.  Usually, this is also our peak busy rate for the week.
We are executing MTS for 4 applications, all other applications connect
through
dedicated server.
The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed
5 shared
servers.  Another thing I noticed is that there is no time allocated to
any of the newly created shared servers.  It is as if, it can not process
any work
through existing shared
servers and decides to allocate another one, until finally it freezes.  I
am not sure if this is a MTS problem because I would suspect that I should
be able
to establish
a dedicated server connection.  And I can not.  I think that this is just
a symptom of the underlying problem.  It would appear to me that we are
running out
of a resource,
however our sysadms do not see any resource problems.  Does anybody have
any ideas how to debug this?  Thanks


--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author: Tracy Rahmlow
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).











-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Tracy Rahmlow
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

To REMOVE yourself from this mailing list, send an E-Mail message
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(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).



Re: Prod problem, please help!!!

2002-04-30 Thread Tracy Rahmlow


Hi,
It has been confirmed that we are not running out of space due to the archiver.





To:Tracy Rahmlow@AMEX
cc:


My initial stab in the dark is that if this DB is in archive mode,
that the archiver process could be halting additional transactions
due to lack of space in the archive destination.

Tracy Rahmlow wrote:

 I have opened a TAR with Oracle and am waiting a resolution.  In the
meantime,
 I am wondering if anybody else has any ideas while I wait.

 Specifics:
IBM AIX 4.3
Rdms 8.1.7.3
Database ~75g
OLTP database with approximately 500 dedicated connections and 500 shared
connections with Oracle's MTS.

 Problem:
 The database hangs, and no user is able to connect to the instance, except
locally through srvmgrl. Even within svrmgrl, we are unable to select anything
from
  the
 database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine.  This has happened on 4-22,
4-29 
 4-30 in the
 early afternoon.  Usually, this is also our peak busy rate for the week. We
are executing MTS for 4 applications, all other applications connect through
 dedicated server.
 The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed 5
shared
 servers.  Another thing I noticed is that there is no time allocated to any
of the newly created shared servers.  It is as if, it can not process any work
 through existing shared
 servers and decides to allocate another one, until finally it freezes.  I am
not sure if this is a MTS problem because I would suspect that I should be able
 to establish
 a dedicated server connection.  And I can not.  I think that this is just a
symptom of the underlying problem.  It would appear to me that we are running
out
 of a resource,
 however our sysadms do not see any resource problems.  Does anybody have any
ideas how to debug this?  Thanks

 --
 Please see the official ORACLE-L FAQ: http://www.orafaq.com
 --
 Author: Tracy Rahmlow
   INET: [EMAIL PROTECTED]

 Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
 San Diego, California-- Public Internet access / Mailing Lists
 
 To REMOVE yourself from this mailing list, send an E-Mail message
 to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
 the message BODY, include a line containing: UNSUB ORACLE-L
 (or the name of mailing list you want to be removed from).  You may
 also send the HELP command for other information (like subscribing).

--
Charlie Mengler   Maintenance Warehouse
[EMAIL PROTECTED]  10641 Scripps Summit Ct.
858-831-2229  San Diego, CA 92131
Am I sure? Of course I'm sure. I could be wrong, but I'm sure for now!








-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Tracy Rahmlow
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RE: Prod problem, please help!!!

2002-04-30 Thread John Hallas

Tracy what do the Sys Admin staff say. How long since the last reboot of the
server, has there been any kernel changes recently, any rogue processes?
I always try and think away from Oracle initially and get other people
involved as well.
It is easy to assume it is just an Oracle issue  (which it may well be of
course)

Good luck

John

-Original Message-
[EMAIL PROTECTED]
Sent: 30 April 2002 20:39
To: Multiple recipients of list ORACLE-L

Tracy,

You can start by using the query below to determine what
the sessions are actually waiting on:

select
   s.username username,
   e.event event,
   s.sid,
   e.p1text,
   e.p1,
   e.p2text,
   e.p2,
   e.wait_time,
   e.seconds_in_wait,
   e.state
from v$session s, v$session_wait e
where s.username is not null
   and s.sid = e.sid
   -- skip sqlnet idle session messages
   and e.event not like '%message%client'
order by s.username, upper(e.event);

Jared





Tracy Rahmlow [EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
04/30/2002 12:21 PM
Please respond to ORACLE-L


To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc:
Subject:Prod problem, please help!!!


I have opened a TAR with Oracle and am waiting a resolution.  In the
meantime,
I am wondering if anybody else has any ideas while I wait.

Specifics:
   IBM AIX 4.3
   Rdms 8.1.7.3
   Database ~75g
   OLTP database with approximately 500 dedicated connections and 500
shared connections with Oracle's MTS.

Problem:
The database hangs, and no user is able to connect to the instance, except
locally through srvmgrl. Even within svrmgrl, we are unable to select
anything from
 the
database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine.  This has happened on
4-22, 4-29 
4-30 in the
early afternoon.  Usually, this is also our peak busy rate for the week.
We are executing MTS for 4 applications, all other applications connect
through
dedicated server.
The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed
5 shared
servers.  Another thing I noticed is that there is no time allocated to
any of the newly created shared servers.  It is as if, it can not process
any work
through existing shared
servers and decides to allocate another one, until finally it freezes.  I
am not sure if this is a MTS problem because I would suspect that I should
be able
to establish
a dedicated server connection.  And I can not.  I think that this is just
a symptom of the underlying problem.  It would appear to me that we are
running out
of a resource,
however our sysadms do not see any resource problems.  Does anybody have
any ideas how to debug this?  Thanks


--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author: Tracy Rahmlow
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).



--
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Author:
  INET: [EMAIL PROTECTED]

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-- 
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-- 
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RE: Prod problem, please help!!!

2002-04-30 Thread Jay Mehta

Tracy,

How is the CPU and memory usage on the server when the database hangs? It's
likely that database might be experiencing severe latch contention,
preventing you from running any queries. To diagnose the problem, you should
look at the Oracle Wait events statistics periodically before database
hangs. You should install statspack, or if that's not done, run
utlbstat/utlestat every hour or so and analyze the statistics. I think that
database must be waiting on resources before it completely hangs. Look for
wait events, system statistics and latch statistics. 

Jay

-Original Message-
Sent: Tuesday, April 30, 2002 4:09 PM
To: Multiple recipients of list ORACLE-L



Hi,
I am unable to query from the database when it hangs up.  I am only able to
execute the shutdown abort command.






To:[EMAIL PROTECTED]
cc:Tracy Rahmlow@AMEX


Tracy,

You can start by using the query below to determine what
the sessions are actually waiting on:

select
   s.username username,
   e.event event,
   s.sid,
   e.p1text,
   e.p1,
   e.p2text,
   e.p2,
   e.wait_time,
   e.seconds_in_wait,
   e.state
from v$session s, v$session_wait e
where s.username is not null
   and s.sid = e.sid
   -- skip sqlnet idle session messages
   and e.event not like '%message%client'
order by s.username, upper(e.event);

Jared





Tracy Rahmlow [EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
04/30/2002 12:21 PM
Please respond to ORACLE-L


To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc:
Subject:Prod problem, please help!!!


I have opened a TAR with Oracle and am waiting a resolution.  In the
meantime,
I am wondering if anybody else has any ideas while I wait.

Specifics:
   IBM AIX 4.3
   Rdms 8.1.7.3
   Database ~75g
   OLTP database with approximately 500 dedicated connections and 500
shared connections with Oracle's MTS.

Problem:
The database hangs, and no user is able to connect to the instance, except
locally through srvmgrl. Even within svrmgrl, we are unable to select
anything from
 the
database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine.  This has happened on
4-22, 4-29 
4-30 in the
early afternoon.  Usually, this is also our peak busy rate for the week.
We are executing MTS for 4 applications, all other applications connect
through
dedicated server.
The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed
5 shared
servers.  Another thing I noticed is that there is no time allocated to
any of the newly created shared servers.  It is as if, it can not process
any work
through existing shared
servers and decides to allocate another one, until finally it freezes.  I
am not sure if this is a MTS problem because I would suspect that I should
be able
to establish
a dedicated server connection.  And I can not.  I think that this is just
a symptom of the underlying problem.  It would appear to me that we are
running out
of a resource,
however our sysadms do not see any resource problems.  Does anybody have
any ideas how to debug this?  Thanks


--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author: Tracy Rahmlow
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).











-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Tracy Rahmlow
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
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(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).



This electronic message contains information from CTIS, Inc., which 
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from disclosure. The information is intended to be used solely by the 
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that any review, disclosure, copying, distribution or use of this 
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RE: Prod problem, please help!!!

2002-04-30 Thread Wong, Bing

Check to see if old dedicated processes are still hanging at the unix level.
I had those happened to me and we had to kill them manually.  I mean old is
one day or few hours old.

What's the size of the memory?  What's the size of SGA?

-Original Message-
Sent: Tuesday, April 30, 2002 2:04 PM
To: Multiple recipients of list ORACLE-L


Tracy,

How is the CPU and memory usage on the server when the database hangs? It's
likely that database might be experiencing severe latch contention,
preventing you from running any queries. To diagnose the problem, you should
look at the Oracle Wait events statistics periodically before database
hangs. You should install statspack, or if that's not done, run
utlbstat/utlestat every hour or so and analyze the statistics. I think that
database must be waiting on resources before it completely hangs. Look for
wait events, system statistics and latch statistics. 

Jay

-Original Message-
Sent: Tuesday, April 30, 2002 4:09 PM
To: Multiple recipients of list ORACLE-L



Hi,
I am unable to query from the database when it hangs up.  I am only able to
execute the shutdown abort command.






To:[EMAIL PROTECTED]
cc:Tracy Rahmlow@AMEX


Tracy,

You can start by using the query below to determine what
the sessions are actually waiting on:

select
   s.username username,
   e.event event,
   s.sid,
   e.p1text,
   e.p1,
   e.p2text,
   e.p2,
   e.wait_time,
   e.seconds_in_wait,
   e.state
from v$session s, v$session_wait e
where s.username is not null
   and s.sid = e.sid
   -- skip sqlnet idle session messages
   and e.event not like '%message%client'
order by s.username, upper(e.event);

Jared





Tracy Rahmlow [EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
04/30/2002 12:21 PM
Please respond to ORACLE-L


To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED]
cc:
Subject:Prod problem, please help!!!


I have opened a TAR with Oracle and am waiting a resolution.  In the
meantime,
I am wondering if anybody else has any ideas while I wait.

Specifics:
   IBM AIX 4.3
   Rdms 8.1.7.3
   Database ~75g
   OLTP database with approximately 500 dedicated connections and 500
shared connections with Oracle's MTS.

Problem:
The database hangs, and no user is able to connect to the instance, except
locally through srvmgrl. Even within svrmgrl, we are unable to select
anything from
 the
database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine.  This has happened on
4-22, 4-29 
4-30 in the
early afternoon.  Usually, this is also our peak busy rate for the week.
We are executing MTS for 4 applications, all other applications connect
through
dedicated server.
The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed
5 shared
servers.  Another thing I noticed is that there is no time allocated to
any of the newly created shared servers.  It is as if, it can not process
any work
through existing shared
servers and decides to allocate another one, until finally it freezes.  I
am not sure if this is a MTS problem because I would suspect that I should
be able
to establish
a dedicated server connection.  And I can not.  I think that this is just
a symptom of the underlying problem.  It would appear to me that we are
running out
of a resource,
however our sysadms do not see any resource problems.  Does anybody have
any ideas how to debug this?  Thanks


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Author: Tracy Rahmlow
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Tracy Rahmlow
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California-- Public Internet access / Mailing Lists

To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
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(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).



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