Re: OT help with computer stuff desperate annsan
On 3 July 2010 01:22, Ann Sanfedele ann...@nyc.rr.com wrote: Paul Stenquest mentioned something about getting a USB card but I'm not understanding that... Paul means a USB PCI card like this: http://www.newegg.com/Product/ProductList.aspx?Submit=ENEIsNodeId=1Description=usb%20pci%20low%20profilebop=AndOrder=PRICEPageSize=100 Note you'll need a low profile one for a Dell C521. If the one PCI slot already has a card in it there are two PCI-e slots so you get this instead (but more expensive): http://www.newegg.com/Product/ProductList.aspx?Submit=ENEIsNodeId=1Description=usb%20pcie%20low%20profilebop=AndOrder=PRICEPageSize=100 You wouldn't need any tools/screwdrivers to put the card in either, it's all plastic clips. -- Eric -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: OT help with computer stuff desperate annsan
Hi Ann comments interspersed odd was that there are two icons one after the other that say USB root Hub. Shouldn't there just be one? no there is typically one per approx. two physical USB ports, max four. also when you have ports on the front and back they will be managed by different root hubs as a rule. they're really just little chips on your mainboard. this bit of info you can safely ignore =) I'll call anyone that could be of help (In the USA -or , very briefly in Canada ) I don't have a way to call anywhere else. if all else fails i'd call you, I'd rather be last in the chain though since calling from Germany isn't exactly free please right-click the my computer icon, click properties, go to the tab hardware and open device manager. expand (i think in english it is) input devices, right-click the keyboard and choose remove/uninstall (again dunno the proper translatíon, my windoze is in German), do the same with all usb root hubs all the way down the tree. then, reboot. this is probably what was done before, it forces the computer to re-identify and reregister the usb subsystem and the keyboard. also if you have someone to do this with you - and i apologize for not thinking of doing that any sooner - you can open a free and ad-free support case on www.protonic.com - they are a very helpful community even though the number of techs has gone down a bit lately. i used to be in QM there and you can rest assured that every answer you get has been reviewed by at least one other tech. also, about your attempts to let me take over your computer, maybe you just came too late and my computer was already off? we can try again if you like later in the day cheers ecke -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: OT help with computer stuff desperate annsan
ann if you're near your own computer and can operate a mouse, we can do a remote support later tonight (it is 2100 hrs here my time) as in in an hour or two cheers ecke 2010/7/2 ann...@nyc.rr.com: hi guys, here's the problem: i am on a friend's computer at the moment because my keyboard is nonfunctional not because of the physical keyboard but because of serious USB 2 port difficulties. if anybody is around and can stand talking to me today and walking me through some checks over the phone, i'd really appreciate it. i can't do a thing on the computer without the keyboard, sob sob. any help, any time, send me your phone number and i'll call you on my cell phone. unless of course you're in europe. i can read my mail with no problem but i can't input any responses. thanks much in advance. i miss you guys but it's been hell here. ann -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: OT help with computer stuff desperate annsan
I'm currently on the phone with ann. if you can help her but need her phone number please mail Christine off list and I have permission to give you her cell number or you can email her directly with your phone number. she can receive and read email but can't respond to it. cheers Christine - Original Message - From: ann...@nyc.rr.com To: Pentax-Discuss Mail List pdml@pdml.net Sent: Friday, July 02, 2010 1:30 PM Subject: OT help with computer stuff desperate annsan hi guys, here's the problem: i am on a friend's computer at the moment because my keyboard is nonfunctional not because of the physical keyboard but because of serious USB 2 port difficulties. if anybody is around and can stand talking to me today and walking me through some checks over the phone, i'd really appreciate it. i can't do a thing on the computer without the keyboard, sob sob. any help, any time, send me your phone number and i'll call you on my cell phone. unless of course you're in europe. i can read my mail with no problem but i can't input any responses. thanks much in advance. i miss you guys but it's been hell here. ann -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: OT help with computer stuff desperate annsan
hi christine, hi ann (if you're reading this) if ann can do the following a) click on a link in an offlist mail b) choose to save and then run the download c) open calculator from start - programs - accessories d) compose by clicking an 8 digit number in calculator e) in the edit menu click copy f) go to the program downloaded and launched in step b) g) right-click into the session number field and in the context menu click insert then i will be able to connect to her computer and see if i can identify the cause of the problem so: ladies, are you still in the loop? cheers ecke 2010/7/2 Christine Aguila cagu...@earthlink.net: I'm currently on the phone with ann. if you can help her but need her phone number please mail Christine off list and I have permission to give you her cell number or you can email her directly with your phone number. she can receive and read email but can't respond to it. cheers Christine - Original Message - From: ann...@nyc.rr.com To: Pentax-Discuss Mail List pdml@pdml.net Sent: Friday, July 02, 2010 1:30 PM Subject: OT help with computer stuff desperate annsan hi guys, here's the problem: i am on a friend's computer at the moment because my keyboard is nonfunctional not because of the physical keyboard but because of serious USB 2 port difficulties. if anybody is around and can stand talking to me today and walking me through some checks over the phone, i'd really appreciate it. i can't do a thing on the computer without the keyboard, sob sob. any help, any time, send me your phone number and i'll call you on my cell phone. unless of course you're in europe. i can read my mail with no problem but i can't input any responses. thanks much in advance. i miss you guys but it's been hell here. ann -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: OT help with computer stuff desperate annsan
Details of ann's problem HI everyone -- I'm using my old computer (i.e., the one I have kept only for storage of files) to write this So I can explain what the problem is with the computer I need ... and I'm cutting and pasting it into the body of an email ... copying to an external drive.. yadayada Tuesday - suddenly keyboard stops working - plugging and unplugging of same, etc and fiddling a bit (but now not remembering what I did) rebooting ... talking to a friend who couldnt get to me right then but who is a computer tech... mysteriously after reboot, keyboard back (I have a Dell Dimension c521 - windoze XP) DESKTOP Wed morning... no keyboard action... all previously suggested fiddling repeated... Now I think it is really just the piece of hardware, the keyboard , that is truly dead... I buy another keyboard (new but old) compaq but it has the old type of connector There are no ports in the Dell for connecting with a PS2 device... I got an adapter - USB to PS/2 it says USB Bus powered... supports USB and PS2 plug and play...etc (I actually thought it was just my keyboard that was messed up and stupidly trashed it when I got a replacement keyboard at the Sal ARmy for $7.00 the compaq) Now I also have an emachine keyboard that was on my old Dell I had a hell of a time finding the adaptor , too. another story... So Wed night I assemble and I'm up again... I decided I dont like the feel of the compaq so I put that keyboard on my OLD machine and put the comfy emachine keyboard on my newer computer... all is fine _ I type away at my project for several hours... THurs AM - I go to answer email --- boom -- dead keyboard.. I'm needing to be out for a few hours so I leave, then get in touch with another friend with tech expertise who nicely comes over late in afternoon and we fiddle with misc controls... we switch my scanner to the USB slot that seemed to be the one not working and reloaded the drivers for that... and it works fine (still) Renzo (friend's name) did something with the USB device things we rebooted and got things to work... I can't remember what he did... I wrote happily all evening... This morning.. yup once again keyboard dead... Now when I say it was dead I mean the light on the keyboard did not come on not just that the keys were locked... The USB ports all work with other things plugged into them... including external drives, scanners, printers etc... I've got real time virus scan running and no reported virusi ... Paul Stenquest mentioned something about getting a USB card but I'm not understanding that... IT's a holiday weekend - My friend's son in law is not going to be able to help this weekend... Lots of very good reason's why and not that he wouldn't under normal circumstances... I just could absorb all he went through when he was there so can't repeat it... Ecke nicely offered to take over my machine remotely but trying to do that just caused error messages. What I need is to be able to tell someone over the phone what I am seeing on the puter and have him or her tell me what I should be looking for... I observed one thing I thought odd was that there are two icons one after the other that say USB root Hub. Shouldn't there just be one? OF course I went to buy a new keyboard with it's USB connector but as I have no credit card and not enough cash to pay for one new I couldn't do it. The one I bought cost $7 and the connector/adapter only $10 so I managed that. Aside from my disasters with old netscape, which don't in the long run matter much, this Dell has been wonderful . I'll call anyone that could be of help (In the USA -or , very briefly in Canada ) I don't have a way to call anywhere else. Christine was great posting for me when I had actually called her about something else and she called me offering help I'm glad I finally thought of writing email with this cut and paste method... I know some of you actually already have my cell phone number , aside from Christine... The keyboard thing is only the straw that is breaking my back at the moment... but I'm pretty desperate because the only income I have is from ebay or other internet stuff aside from my social security. thanks for those of you who read this -- remember I can't answer beyond cutting and pasting or talking on phone... on the lighter side, where I prefer to be, I CAN pick out words from other things Ive written with cut and paste and briefly acknowledge mail and I now have texting on the phone so I could write a very short thing from my phone to email - however that is reay difficult for me with the phone I have. ann -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: OT help with computer stuff desperate annsan
On 2010-07-02 20:22, Ann Sanfedele wrote: Ann, without being there, I don't think I can help a lot. However, you might start by turning off any power saving settings, like go to sleep after an hour. It sounds like something in the USB command-and-control chain isn't waking up properly after sleep, hibernation, or whatever sort of low power mode your computer goes into at night, when you're not using it. -- Thanks, DougF (KG4LMZ) -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
