Re: A network interface error occurred - this is bad
Am/On Wed, 29 Aug 2007 00:38:08 -0500 schrieb/wrote The Monster Team: On 8/29/07 at 10:40 AM, Matthias Schmidt ([EMAIL PROTECTED]) said: Am/On Tue, 28 Aug 2007 17:03:07 -0500 schrieb/wrote The Monster Team: I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. The account can receive mail just fine, but it cannot send. Other accounts, even some in the same domain, are sending and receiving just fine. imho this has nothing to do with your pm installation. It sounds like either a server or sub-system or network problem, which usually disappears after a short time. So you say you can receive mail via that account, but can't send mail? It could mean your postbox is not cloed and can't be opend again by the same client. But usually the mailserver does that automatically after a certain time out. Did you restart your box? did you try to send mail with another mail client, like thunderbird? Do you get any errors there? Yes, I agree, these cryptical error messages are bad. What does a error message helps, if it odesn't tell us, what exactly the error is. Matthias, Thanks for your reply - some responses. First off, it's been going on for a day and a half; it's not clearing up, unfortunately. I've checked the account (I'm postmaster of my domain), and as far as I can see, it's fine. I can send mail through it via the web client, and the web client uses the same mechanism to send as a mail client does (that is, it's external, even though it's on the server). I can receive mail just fine on the account, and other accounts, both in the domain and elsewhere, work fine both in and out. So I'm back to wondering what the heck is going on. If I could get some info from CTM to take to my ISP I would, but I've checked everything I can and so have they, and it all looks fine on that side. So it comes back to PowerMail. try with Thunderbird. What's the result? Thanks and all the best Matthias
Re: A network interface error occurred - this is bad
The Monster Team wrote: When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 This is an authentication error. Make sure you have provided the user and password in the sending tab of the account dialog, if your SMTP server is configured to require authentication. Verify that the server does not require SSL/TLS, or that you have enabled it in the accounts dialog. Verify also in Mail schedulings and locations, in the location tab, if you have configured a global SMTP settings for all your mail accounts. Jérôme - CTM Engineering - I've been using Powermail for around 3 years now and find that it's extremely stable. The interface is clear and intuitive and not cluttered like other programs (Apple Mail and Eudora, e.g.). Filters work well, and it does all that one would expect from an email client. The program is robust and straightforward. It's a great application. PowerMail user comment on www.versiontracker.com Download a demo version from www.ctmdev.com -
Export contact to a database
Guy, - All of my PM contacts are stored into groups. - I need to reimport contacts with their groups into a custom database (on a PC) Do you have a script to export group by group? Thank you Bertrand Soubeyrand --- SOUBEYRAND Consultant Tél. : 04 91 28 38 17 - Mobile : 06 0800 38 20 eMail : [EMAIL PROTECTED] Site web : http://www.soub.org/ --- - Conseil informatique - Création sur mesure de logiciels - Web, Mise en pages automatisée === ENVOYEZ DES CENTAINES DE SMS EN 2 CLICS SOURIS ! Contrôle SMS : solution d'envoi automatisé de SMS Site web : http://www.controle-sms.com
Re: A network interface error occurred - this is bad
I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. A while back I had a similar problem and just kept experimenting around to see what might fix it. It was very easy to re-install PM (which didn't involve re-doing the settings, just downloading a fresh copy of the current version, removing the old copy from Applications, installing the new copy, then running repair the permissions from the Disk Utility), and in my case that did the trick. I still don't have any idea what caused the problem but something in my copy of PM must have become corrupted somehow. Might be worth a try just to see... Good luck! Ken
Re: A network interface error occurred - this is bad
On 8/29/07 at 8:46 AM, PowerMail Engineering ([EMAIL PROTECTED]) said: The Monster Team wrote: When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 This is an authentication error. Make sure you have provided the user and password in the sending tab of the account dialog, if your SMTP server is configured to require authentication. Verify that the server does not require SSL/TLS, or that you have enabled it in the accounts dialog. Verify also in Mail schedulings and locations, in the location tab, if you have configured a global SMTP settings for all your mail accounts. Jérôme, Thanks for the response. The SMPT settings are identical to how they have been for the last several years, and also identical to the settings for several other accounts on that server. This broke the other day when I had to let my ISP have access to my mailbox to run a test. I quit PM, logged into the web admin for my mailbox and changed the password, and gave them access. When they were done, I logged into the web admin for the account, changed the password back, and then launched PM. Nothing in PM changed - it wasn't even running, yet I'm now getting this authentication error. The only thing I changed was my password, and I changed it back - if I hadn't changed it back successfully, I wouldn't be able to fetch mail on that account, and I can. Which is just... weird. My ISP (reasonably intelligent folks over there, really) say that they've put everything back on their side. Can you think of *anything* that this could be? Anything out of the ordinary? Everything normal or expected appears to be correct. Thanks, Steve
Re: A network interface error occurred - this is bad
The Monster Team on 8/29/07 said On 8/29/07 at 8:46 AM, PowerMail Engineering ([EMAIL PROTECTED]) said: The Monster Team wrote: When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 This is an authentication error. Make sure you have provided the user and password in the sending tab of the account dialog, if your SMTP server is configured to require authentication. Verify that the server does not require SSL/TLS, or that you have enabled it in the accounts dialog. Verify also in Mail schedulings and locations, in the location tab, if you have configured a global SMTP settings for all your mail accounts. Jérôme, Thanks for the response. The SMPT settings are identical to how they have been for the last several years, and also identical to the settings for several other accounts on that server. This broke the other day when I had to let my ISP have access to my mailbox to run a test. I quit PM, logged into the web admin for my mailbox and changed the password, and gave them access. When they were done, I logged into the web admin for the account, changed the password back, and then launched PM. Nothing in PM changed - it wasn't even running, yet I'm now getting this authentication error. The only thing I changed was my password, and I changed it back - if I hadn't changed it back successfully, I wouldn't be able to fetch mail on that account, and I can. Which is just... weird. My ISP (reasonably intelligent folks over there, really) say that they've put everything back on their side. Can you think of *anything* that this could be? Anything out of the ordinary? Everything normal or expected appears to be correct. Have you tried deleting everything related to your isp off of your keychain? I know it shouldn't have an effect but who knows? -- Barbara Needham
Re: A network interface error occurred - this is bad
I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. ---marlyse
Re: A network interface error occurred - this is bad
On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. marlyse, Yeah, I thought that too - have re-entered it (superstitiously) probably a half a dozen times already. :-\ Steve
Re: A network interface error occurred - this is bad
Somebody has already asked this. But have you tried logging in with another email client. This would eliminate the issue of it being a PowerMail problem. Wayne -Original Message- From: The Monster Team [EMAIL PROTECTED] Sent: Aug 29, 2007 11:31 AM To: PowerMail discussions powermail-discuss@ctmdev.com, Marlyse Comte [EMAIL PROTECTED] Subject: Re: A network interface error occurred - this is bad On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. marlyse, Yeah, I thought that too - have re-entered it (superstitiously) probably a half a dozen times already. :-\ Steve
Re: A network interface error occurred - this is bad
Are you running / connecting to a MDaemon Email Server? We had had a similar issue. The fix (you'll love this): Login into WorldClient (webmail) Change the password to anything new Change the password back to what it was Check using PowerMail again As weird as it sounds, we have ONE account that we have have to do this every 4-6 months... Good Luck Justin On Aug 29, 2007, at 11:31 AM, The Monster Team wrote: On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. marlyse, Yeah, I thought that too - have re-entered it (superstitiously) probably a half a dozen times already. :-\ Steve
Suggestion From Photoshop
One tiny but tedious routine in PowerMail (and probably other mail clients, as well - I'm only familiar with PM), is entering the auto-fill address when sending an e-mail. Let's say that I have addresses for a Thomas A, a Thomas B, a Thomas C, D F. I haven't e-mailed Thomas A in three years, I rarely correspond with Thomas B or Thomas F, Thomas C is a dead-end contact, but I want to keep him in my address book, but I e-mail Thomas D every day or so. The way PM sorts the names, I either have to type all of the way out to the beginning of the last name, or start typing and use the mouse or arrow to select Thomas D. It's a small bother. While saving a number of files in Photoshop yesterday, it dawned on me. I saved the first file as a .jpg. The option box came up with Quality 12 (maximum) preselected. I wanted to save at 10, and changed the setting. The same for file number 2. But by file 3 or 4, Photoshop had figured out what I wanted, and the rest of the Save dialogs came up with 10 as the default. Can a dose of intelligence be added to PowerMail so that it knows (or tries to guess) which Thomas I am most likely to be e-mailing, and save the repetitive scrolling? Tony -- Anthony R. Sanna SACO Foods, Inc. 1-800-373-7226 [EMAIL PROTECTED]
Re: A network interface error occurred - this is bad
For completeness' sake, I just ran Repair Permissions on the disk and volume - very little needed to be repaired, and it is now. And yet, the problem is still there. FWIW, I'd think that if that or the app reinstall were fixes, then all accounts would not send, not just 1 out of 14 accounts - no? Steve On 8/29/07 at 6:11 AM, Ken Pope ([EMAIL PROTECTED]) said: A while back I had a similar problem and just kept experimenting around to see what might fix it. It was very easy to re-install PM (which didn't involve re-doing the settings, just downloading a fresh copy of the current version, removing the old copy from Applications, installing the new copy, then running repair the permissions from the Disk Utility), and in my case that did the trick. I still don't have any idea what caused the problem but something in my copy of PM must have become corrupted somehow. Might be worth a try just to see...
Re: Suggestion From Photoshop
Anthony Sanna / 2007/08/29 / 01:12 PM wrote: The way PM sorts the names, I either have to type all of the way out to the beginning of the last name, or start typing and use the mouse or arrow to select Thomas D. It's a small bother. I always wanted for Unix Shell auto complete feature, that is [TAB] to complete known common word then blink if multiple choices on the following word. While saving a number of files in Photoshop yesterday, it dawned on me. I saved the first file as a .jpg. The option box came up with Quality 12 (maximum) preselected. I wanted to save at 10, and changed the setting. The same for file number 2. But by file 3 or 4, Photoshop had figured out what I wanted, and the rest of the Save dialogs came up with 10 as the default. This doesn't sound right. I don't think Photoshop guesses. It only remembers the previous setting unless the file itself contained the meta data to suggest different setting. -- - Hiro Hiroaki Honshuku, A-NO-NE Music, Boston, MA http://a-no-ne.com http://anonemusic.com
Re: A network interface error occurred - this is bad
The Monster Team wrote: On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. marlyse, Yeah, I thought that too - have re-entered it (superstitiously) probably a half a dozen times already. :-\ Steve I would definitely install another POP client as a test. I've seen some odd things involving passwords that were not in sync on the server, sometimes between protocols! This can be especially bothersome if your ISP uses different physical hosts for POP and SMTP as we do at work. Installing another POP client such as T-Bird or using Apple's Mail program in POP mode would be a good test. My 2 cents' worth.
powermail-discuss Digest #2683 - 08/29/07
powermail-discuss Digest #2683 - Wednesday, August 29, 2007 A network interface error occurred - this is bad by The Monster Team [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by Matthias Schmidt [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by The Monster Team [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by Matthias Schmidt [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by PowerMail Engineering [EMAIL PROTECTED] Export contact to a database by Bertrand Soubeyrand [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by Ken Pope [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by The Monster Team [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by Barbara Needham [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by Marlyse Comte [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by The Monster Team [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by The Monster Team [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by The Monster Team [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by Wayne Brissette [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by Justin Beek [EMAIL PROTECTED] Suggestion From Photoshop by Anthony Sanna [EMAIL PROTECTED] Re: Suggestion From Photoshop by A-NO-NE Music [EMAIL PROTECTED] Re: A network interface error occurred - this is bad by Tim Lapin [EMAIL PROTECTED] -- Subject: A network interface error occurred - this is bad From: The Monster Team [EMAIL PROTECTED] Date: Tue, 28 Aug 2007 17:03:07 -0500 Hi, I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. - (I've also emailed ctm twice with no response yet, but that's another story...) The account can receive mail just fine, but it cannot send. Other accounts, even some in the same domain, are sending and receiving just fine. I found one reference to this error in the PowerMail Discuss archives from back in January, but saw no response to it. Does anyone recognize this one, and what it means? And, more importantly, what to do about it? Thanks, Steve -- Subject: Re: A network interface error occurred - this is bad From: Matthias Schmidt [EMAIL PROTECTED] Date: Wed, 29 Aug 2007 10:40:44 +0900 Am/On Tue, 28 Aug 2007 17:03:07 -0500 schrieb/wrote The Monster Team: I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. The account can receive mail just fine, but it cannot send. Other accounts, even some in the same domain, are sending and receiving just fine. imho this has nothing to do with your pm installation. It sounds like either a server or sub-system or network problem, which usually disappears after a short time. So you say you can receive mail via that account, but can't send mail? It could mean your postbox is not cloed and can't be opend again by the same client. But usually the mailserver does that automatically after a certain time out. Did you restart your box? did you try to send mail with another mail client, like thunderbird? Do you get any errors there? Yes, I agree, these cryptical error messages are bad.
Re: A network interface error occurred (SOLUTION)
On 8/29/07 at 5:40 PM, PowerMail Engineering ([EMAIL PROTECTED]) said: Hi Steve, This broke the other day when I had to let my ISP have access to my mailbox to run a test. I quit PM, logged into the web admin for my mailbox and changed the password, and gave them access. When they were done, I logged into the web admin for the account, changed the password back, and then launched PM. Nothing in PM changed - it wasn't even running, yet I'm now getting this authentication error. The only thing I changed was my password, and I changed it back - if I hadn't changed it back successfully, I wouldn't be able to fetch mail on that account, and I can. The POP (or IMAP) password is not necessarily the same as the one used for SMTP when authentification is required by the server. Maybe you, or your ISP, changed the authentication method or password? If your ISP had to run a test, I assume there was something wrong or something they have changed, maybe this is related? Jerome, I've been on the phone with my ISP for over an hour today, very politely but firmly trying to dig deeper into this. It was clearly happening only with PowerMail (setting up the account in Mail.app worked fine), and only on accounts that were created or modified recently: I could change the password on an account and change it right back, and sending would stop working with PowerMail. Mail problems are all pretty simple, so they didn't want to dig too deep, but I finally had an encryption discussion with a senior tech, and he sent back this: ...we think we've figured out how to make Communigate play nice with Powermail. Our default encryption method appears to have stopped working with powermail. We do have some options, so as a test we changed from the default (U-crpt) to another (A-crpt) that seems to work on our tests. It does seem to have fixed the problem. My guess is that a version of CommuniGate at some point started using U-crpt as a default for new passwords, and only because I hadn't touched mine did they still work (because, goes my theory, they still used the old default). Once a password was touched, it re-encrypted with the new default, and PowerMail couldn't authenticate anymore. This is a very good knowledgebase article to have in the discussion archives, as it's very obscure, and difficult to diagnose, but rather concrete when you get down to it. And possibly a good new feature for PowerMail 5.5.4, to be able to handle U-crpt, whatever it is. Any further advice - like what encryption PowerMail likes best on the server side - would be greatly appreciated. Thanks, Steve (who can finally send from his account again - yay!!) Steve Abrahamson Ascending Technologies FileMaker 7 8 Certified Developer http://www.asctech.com [EMAIL PROTECTED]
IMAP issues
I have two issues related to an IMAP account. #1 - I leave PowerMail running when I sleep the computer. When I wake it, it still says it is connected to the IMAP server, however it stops retrieving messages. I have to close the connection and re-open it. #2 - I have the HTML reader disabled. When I open a message, it does not retrieve it from the server. I have to click the Show HTML button at the bottom in order to get it to retrieve the message. Thanks Kevin
Network Interface Error
Subject: Re: A network interface error occurred - this is bad From: PowerMail Engineering [EMAIL PROTECTED] Date: Wed, 29 Aug 2007 08:46:55 +0200 The Monster Team wrote: When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 This is an authentication error. Make sure you have provided the user and password in the sending tab of the account dialog, if your SMTP server is configured to require authentication. Verify that the server does not require SSL/TLS, or that you have enabled it in the accounts dialog. Verify also in Mail schedulings and locations, in the location tab, if you have configured a global SMTP settings for all your mail accounts. Jérôme - CTM Engineering I too have had this problem with an even weirder variation. I am sending four messages from the SAME account and some will go and some won't, with the resulting Network Interface Error message from PM. My solution is to just select the unsent messages and control-click (right-click) on them and choose Send and they always seem to go out on the next connection. Go figure. --Ira
