Re: [rt-users] Scrip assigning owner based on Subject or Body
Worked perfectly. Thanks! Torsten Brumm-3 wrote: > > Try this: http://wiki.bestpractical.com/view/SetOwnerAndQueueBySubject > > 2010/8/11 Jonathan Rummel > >> >> Hi all, >> >> All I want to do is assign owner 'jrummel' to a ticket if the word >> 'Banner' >> or 'Tips' appears anywhere in the Subject or Body when the ticket is >> created. Can anyone help me out with the code for this please? >> >> Thanks! >> Jonathan >> >> RT 3.6.5 MySQL >> -- >> View this message in context: >> http://old.nabble.com/Scrip-assigning-owner-based-on-Subject-or-Body-tp29411576p29411576.html >> Sent from the Request Tracker - User mailing list archive at Nabble.com. >> >> RT Training in Washington DC, USA on Oct 25 & 26 2010 >> Last one this year -- Learn how to get the most out of RT! >> > > > > -- > MFG > > Torsten Brumm > > http://www.brumm.me > http://www.elektrofeld.de > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! > -- View this message in context: http://old.nabble.com/Scrip-assigning-owner-based-on-Subject-or-Body-tp29411576p29420284.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] Scrip assigning owner based on Subject or Body
Try this: http://wiki.bestpractical.com/view/SetOwnerAndQueueBySubject 2010/8/11 Jonathan Rummel > > Hi all, > > All I want to do is assign owner 'jrummel' to a ticket if the word 'Banner' > or 'Tips' appears anywhere in the Subject or Body when the ticket is > created. Can anyone help me out with the code for this please? > > Thanks! > Jonathan > > RT 3.6.5 MySQL > -- > View this message in context: > http://old.nabble.com/Scrip-assigning-owner-based-on-Subject-or-Body-tp29411576p29411576.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! > -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
[rt-users] Scrip assigning owner based on Subject or Body
Hi all, All I want to do is assign owner 'jrummel' to a ticket if the word 'Banner' or 'Tips' appears anywhere in the Subject or Body when the ticket is created. Can anyone help me out with the code for this please? Thanks! Jonathan RT 3.6.5 MySQL -- View this message in context: http://old.nabble.com/Scrip-assigning-owner-based-on-Subject-or-Body-tp29411576p29411576.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
