RE: [SLUG] Microsoft Tax

2003-03-14 Thread Peter Chubb
 Stuart == Stuart Guthrie [EMAIL PROTECTED] writes:

Stuart On Wed, 2003-03-12 at 22:42, Jon Biddell wrote:
 Hmmm... I seem to remember reading a laptop review (PC Authority or APC)
 that said that Pioneer's build quality was quastionable for the price.

Stuart Umm, I've got one. You get what you pay for (plus some in my judgement).

I also have one -- 2G P4 (not the mobile one).  PCMCIA works, video
works, audio works --- It's currently running Debian.  Only problem is
that recent kernels have mucked up the cd-recording, so I have to
reboot in 2.4.19 to burn a CD.  Otherwise, it's running 2.5.64, and
I'm currently typing this email on it via the wireless network at
home.

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RE: [SLUG] Microsoft Tax

2003-03-14 Thread Jon Biddell


I wasn't refering to their capabilities, I was refering to their
physical build - apparently the keyboards (so the review said) are prone
to popping out of the case at the rear left side, and they were
generally of lower quality than the other no name notebooks tested.

Still, if they're cheap... Pity they don't use the Pentium Mobile
processor tho...

=Stuart On Wed, 2003-03-12 at 22:42, Jon Biddell wrote:
= Hmmm... I seem to remember reading a laptop review (PC 
=Authority or 
= APC) that said that Pioneer's build quality was 
=quastionable for the 
= price.
=
=Stuart Umm, I've got one. You get what you pay for (plus some in my 
=Stuart judgement).
=
=I also have one -- 2G P4 (not the mobile one).  PCMCIA works, 
=video works, audio works --- It's currently running Debian.  
=Only problem is that recent kernels have mucked up the 
=cd-recording, so I have to reboot in 2.4.19 to burn a CD.  
=Otherwise, it's running 2.5.64, and I'm currently typing this 
=email on it via the wireless network at home.

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RE: [SLUG] Microsoft Tax

2003-03-12 Thread Adam W
 on Wed, Mar 12, 2003 at 02:22:03PM +1100, Bill 
 [EMAIL PROTECTED] wrote:
  why take delivery of a box with the spam os on it? I bought my last 
  two
  boxes without any software at all; and expect to continue 
 purchasing 
  that way
 
 Thats my thought too. If they wont sell you a box without and 
 OS go else where.

That's all well and good - but if you wont a decent laptop from a decent
company with a good warranty (like dell provides) then you have to
compromise.

I don't know about you... But I wouldn't be caught buying some no name
laptop that is going to fall apart a day after the warranty expires just
because they wont sell me the machine without the OS I want on it.

Yes your thoughts may be ok when buying a desktop machine - but
certainly not for laptops.

Regards,

AW.

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Re: [SLUG] Microsoft Tax

2003-03-12 Thread Phil Scarratt


Adam W wrote:
on Wed, Mar 12, 2003 at 02:22:03PM +1100, Bill 
[EMAIL PROTECTED] wrote:

why take delivery of a box with the spam os on it? I bought my last 
two
boxes without any software at all; and expect to continue 
purchasing 

that way
Thats my thought too. If they wont sell you a box without and 
OS go else where.


That's all well and good - but if you wont a decent laptop from a decent
company with a good warranty (like dell provides) then you have to
compromise.
I don't know about you... But I wouldn't be caught buying some no name
laptop that is going to fall apart a day after the warranty expires just
because they wont sell me the machine without the OS I want on it.
Yes your thoughts may be ok when buying a desktop machine - but
certainly not for laptops.
Regards,

AW.

Fair point, but I know of at least one no name laptop which you could 
buy with no OS, extend the warranty to 3 years (on-site warranty) and 
still save a couple of hundred dollars over a laptop with M$ installed. 
It's a no name laptop but with 3 yr warranty, it's gotta be fairly safe.

Also, I thought Dell were starting to offer no-OS machines? Maybe that's 
just on their servers.

Fil

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Re: [SLUG] Microsoft Tax

2003-03-12 Thread Chris Samuel
On Wed, Mar 12, 2003 at 10:12:52PM +1100, Phil Scarratt wrote:
 
 Fair point, but I know of at least one no name laptop which you could 
 buy with no OS, extend the warranty to 3 years (on-site warranty) and 
 still save a couple of hundred dollars over a laptop with M$ installed. 

I've got to ask - who's that then ?

cheers,
Chris (who may be in the market for a laptop soon)
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Re: [SLUG] Microsoft Tax

2003-03-12 Thread Phil Scarratt
Pioneer Computers (http://www.pioneercomputers.com.au) in Alexandria. 
I've no idea what the laptops are like as I have never used them 
personally (or any laptop for that matter) but an extended warranty can 
give some peace of mind.

Fil

Chris Samuel wrote:
On Wed, Mar 12, 2003 at 10:12:52PM +1100, Phil Scarratt wrote:
 

Fair point, but I know of at least one no name laptop which you could 
buy with no OS, extend the warranty to 3 years (on-site warranty) and 
still save a couple of hundred dollars over a laptop with M$ installed. 


I've got to ask - who's that then ?

cheers,
Chris (who may be in the market for a laptop soon)


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IT Contractor/Consultant
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RE: [SLUG] Microsoft Tax

2003-03-12 Thread Jon Biddell
Hmmm... I seem to remember reading a laptop review (PC Authority or APC)
that said that Pioneer's build quality was quastionable for the price.

=Pioneer Computers (http://www.pioneercomputers.com.au) in Alexandria. 
=I've no idea what the laptops are like as I have never used them 
=personally (or any laptop for that matter) but an extended 
=warranty can 
=give some peace of mind.

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RE: [SLUG] Microsoft Tax

2003-03-12 Thread Adam W
 Also, I thought Dell were starting to offer no-OS machines? 
 Maybe that's 
 just on their servers.

Yeah this is their server models. Its actually the default option - they
come with no OS unless otherwise stated.

But no hope for the laptops/desktops going this way.

Cheers

AW

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RE: [SLUG] Microsoft Tax

2003-03-12 Thread Stuart Guthrie
On Wed, 2003-03-12 at 22:42, Jon Biddell wrote:
 Hmmm... I seem to remember reading a laptop review (PC Authority or APC)
 that said that Pioneer's build quality was quastionable for the price.

Umm, I've got one. You get what you pay for (plus some in my judgement).
The PIII is NOT a mobile PIII so you get very short battery life and a
noisier than usual fan. On the upside, for just over $2K you get a
beefed up very fast development/demo environment. Make sure where ever
you go there is power!

Linux:
Loaded Mandrake 9.0, recognised everything except the winmodem off the
bat. Got the winmodem working after some effort and lots of googling.

Spec (Sep 2002 purchased)

PIII 1.2Ghz, 512Mb, 20Gb, 14 TFT, sound, CD, LAN, WinModem, 2xUSB.

Whats missing: PCMCIA. Do I miss it? No. My only issue is wifi but thats
down the track. I can get a USB wifi gadget I guess.

Oh, and yes, I did purchase with NO Windows installed. Yay.



Stu

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Re: [SLUG] Microsoft Tax

2003-03-12 Thread Glen Turner

Also, I thought Dell were starting to offer no-OS machines?
Maybe that's just on their servers.
Technically, Dell's license with MS doesn't allow Dell to offer
no-OS machines.  Brilliantly, in markets where this matters
Dell will sell you a machine with FreeDOS installed.
Dell don't sell no-OS machines to the retail trade.  They
are simply on too low margins to deal with the inevitable
support calls.  They are happy to see this high-cost
business go elsewhere.
Hopefully the day will come when Dell will see profit
rather than cost in offering a Linux distribution as
a operating system choice across their retail desktop
range.  To Dell's credit, they have at least put their
toe in the Linux desktop market, even if they then found
sales too disappointing to continue.
Yeah this is their server models. Its actually the default option - they
come with no OS unless otherwise stated.
But no hope for the laptops/desktops going this way.
Not quite right.  Dell will ship FreeDOS desktops and
laptops in their sales programmes aimed at corporates
and schools.  If fact, they'll go further and install
any image you supply.
Under these programmes tech support is available for Windows
images on all platforms and Red Hat Linux images on most
platforms.  Images for other OSs or other platforms will
be installed but are not supported (that's right, there's
no tech support for FreeDOS).
What this means for you and me is that Dell tests Red Hat
Linux on some of its desktop models.  If you can work out
whcih these are then you can but a Dell machine knowing
that at least one Linux distribution will run on it and
that the fixes for making RHL run on the machine are documented
on the Dell website.  Those fixes usually appear promptly
in RHL releases and in the program source code.
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Re: [SLUG] Microsoft Tax

2003-03-11 Thread Jeff Waugh
quote who=Peter Domachuk

 My question to the forum is: What degree of sucess has anyone out there
 had with refunding the value of thier OEM copy of windows, be it from the
 manufacturer of Microsoft itself? Is Microsoft even approachable in this
 issue? I'm happy to hear any and  all experiences, anything will help at
 this point.

Morning Peter, long time no see, :-)

Basically, what will happen is that Dell will direct you to Microsoft, and
Microsoft will direct you to Dell. It is unclear whose responsibility the
refunds are, and they use this to great effect. I have not heard of too many
successful refund requests...

If you think that SLUG can help out in any way, lend its name to your cause,
whatever, please let us know.

Thanks,

- Jeff

-- 
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 cyberpunks will always just be ravers with Macintoshes. - Monkey  
Master, Crackmonkey 
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Re: [SLUG] Microsoft Tax

2003-03-11 Thread Broun, Bevan
There are sites on the web that detail the best methods to use, one thing
they say is do it all in writting.

BB

on Wed, Mar 12, 2003 at 11:55:42AM +1100, Jeff Waugh [EMAIL PROTECTED] wrote:
 quote who=Peter Domachuk
 
  My question to the forum is: What degree of sucess has anyone out there
  had with refunding the value of thier OEM copy of windows, be it from the
  manufacturer of Microsoft itself? Is Microsoft even approachable in this
  issue? I'm happy to hear any and  all experiences, anything will help at
  this point.
 
 Morning Peter, long time no see, :-)
 
 Basically, what will happen is that Dell will direct you to Microsoft, and
 Microsoft will direct you to Dell. It is unclear whose responsibility the
 refunds are, and they use this to great effect. I have not heard of too many
 successful refund requests...
 
 If you think that SLUG can help out in any way, lend its name to your cause,
 whatever, please let us know.
 
 Thanks,
 
 - Jeff
 
 -- 
Boys will be boys, hackers will be hackers, geeks will be geeks, and
  cyberpunks will always just be ravers with Macintoshes. - Monkey  
 Master, Crackmonkey 
 -- 
 SLUG - Sydney Linux User's Group - http://slug.org.au/
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Re: [SLUG] Microsoft Tax

2003-03-11 Thread Stuart Guthrie
I've read that IBM and Dell only pay between 10 and 20 US for each copy
of windows so good luck. 

If you really want to try, make it formal, give them a chance to reply
and inform them that you will, if unsatisfied, take them to some
consumer body such as the Dept. of Consumer Affairs in NSW. Really, I
think there is policy just to put off these sort of requests
indefinately, until a govt body does something.

Still as they say, squeaky wheel gets the grease.

A better way of complaining is to just convert 10 friends/associates to
Open Office or Star Office for every copy of windows you are forced to
buy. This causes considerable pain to the originating OS creator as the
only two areas making the bucks are the windows division and the office
division. This tactic, whilst not as satisfying has a better end result.

Stu


On Wed, 2003-03-12 at 11:39, Peter Domachuk wrote:
 G'day All,
 
 I have recently purchased a Dell laptop which is happily running RH8.0, 
 which is all good. I wish to get my money back on the OEM copy of XP 
 Home that came with the system. I repartitioned the disk as soon as it 
 was out of the box, I've not opened any packaging, and indeed, I've not 
 run a Microsoft product on the system. These precautions were farily 
 academic however, since I can't even get Dell to return my phone calls. 
 My question to the forum is: What degree of sucess has anyone out there 
 had with refunding the value of thier OEM copy of windows, be it from 
 the manufacturer of Microsoft itself? Is Microsoft even approachable in 
 this issue? I'm happy to hear any and  all experiences, anything will 
 help at this point.
 
 Much obliged
 
 Peter Domachuk
 
 -- 
 SLUG - Sydney Linux User's Group - http://slug.org.au/
 More Info: http://lists.slug.org.au/listinfo/slug
 


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Re: [SLUG] Microsoft Tax

2003-03-11 Thread Andrewd
Maybe Choice magazine could help answer that question, I have previously asked
them questions re the rights of the purchaser and they have been quick on the
answer.

AndrewD
Looking for a beer
Look here
www.whereisthepub.org

quote who=Peter Domachuk

 My question to the forum is: What degree of sucess has anyone out there
 had with refunding the value of thier OEM copy of windows, be it from the

 manufacturer of Microsoft itself? Is Microsoft even approachable in this

 issue? I'm happy to hear any and  all experiences, anything will help at

 this point.

Morning Peter, long time no see, :-)

Basically, what will happen is that Dell will direct you to Microsoft, and

Microsoft will direct you to Dell. It is unclear whose responsibility the
refunds are, and they use this to great effect. I have not heard of too many

successful refund requests...

If you think that SLUG can help out in any way, lend its name to your cause,

whatever, please let us know.

-- 
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Re: [SLUG] Microsoft Tax

2003-03-11 Thread Chris Samuel
On Wed, Mar 12, 2003 at 11:39:35AM +1100, Peter Domachuk wrote:

 I have recently purchased a Dell laptop which is happily running RH8.0, 
 which is all good. I wish to get my money back on the OEM copy of XP 
 Home that came with the system.

There's the windows refund story from Adelaide from someone who
bought a Toshiba laptop. Took him ages, but in the end he managed
it. URL is:

http://www.netcraft.com.au/geoffrey/toshiba.html

There's also www.windowsrefund.net, but that's mainly US orientated.

cheers,
Chris
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Re: [SLUG] Microsoft Tax

2003-03-11 Thread David Fitch
On Wed, Mar 12, 2003 at 12:04:38PM +1100, Chris Samuel wrote:
 On Wed, Mar 12, 2003 at 11:39:35AM +1100, Peter Domachuk wrote:
  I have recently purchased a Dell laptop which is happily running RH8.0, 
  which is all good. I wish to get my money back on the OEM copy of XP 
  Home that came with the system.
 
 There's the windows refund story from Adelaide from someone who
 bought a Toshiba laptop. Took him ages, but in the end he managed
 it. URL is:
   http://www.netcraft.com.au/geoffrey/toshiba.html
 
 There's also www.windowsrefund.net, but that's mainly US orientated.

yep, I was going to chime in with that URL.
Do it, and do it all in writing.
And let us know how you get on (I will more than likely be
buying a new laptop in the next few months and will be
attempting the same exercise).

PS. bear in mind Australian consumer law is much better than
the yank ones, M$/Dell will try to fob you off citing USA
laws and/or licence agreement provisions that are over-ridden in
Australia by the trade practices act and consumer protection
legislation.

Dave.
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Re: [SLUG] Microsoft Tax

2003-03-11 Thread Glen Turner
Peter Domachuk wrote:

I have recently purchased a Dell laptop which is happily running RH8.0, 
which is all good. I wish to get my money back on the OEM copy of XP 
Home that came with the system.
Last time I opened a Dell box it had a little card
that said that if I wanted to exercise the MS EULA
refund provisions then I should return the machine
unopened for a full refund on my hardware purchase.
Did you have anything similar in the packaging?

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Re: [SLUG] Microsoft Tax

2003-03-11 Thread Bill
why take delivery of a box with the spam os on it? I bought my last two 
boxes without any software at all; and expect to continue purchasing 
that way
bill

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Re: [SLUG] Microsoft Tax

2003-03-11 Thread Broun, Bevan
on Wed, Mar 12, 2003 at 02:22:03PM +1100, Bill [EMAIL PROTECTED] wrote:
 why take delivery of a box with the spam os on it? I bought my last two 
 boxes without any software at all; and expect to continue purchasing 
 that way

Thats my thought too. If they wont sell you a box without and OS go else
where.

BB
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