Re: [SunRay-Users] Help please? My Oracle Support
I'd like to publicly thank the Oracle team for the immediate help I got based on this posting. Very much appreciated. Thank you, Devin From: sunray-users-boun...@filibeto.org [sunray-users-boun...@filibeto.org] on behalf of Devin Nate [devin.n...@cloudwerx.com] Sent: Wednesday, June 29, 2011 7:45 PM To: SunRay-Users mailing list [sunray-users@filibeto.org] Subject: [SunRay-Users] Help please? My Oracle Support Hi Everyone; Thanks for the folks that have spent the time to respond to the uttsc hang thread we're working on, and I appreciate this is volunteer time for the folks from Oracle. I've just spent the last 2 hours in My Oracle Support (MoS). I have our Oracle Support Identifier registered, and it shows we have Sun Ray Hardware and Software. The Support Identifier says we're entitled to View SRs, Create SRs, and Download patches. MoS won't let me open a Software Case. I can fill everything in, but there's a mandatory field to select your Support Identifier, and when I open it, it's blank. I cannot type into it. Because of this, I cannot continue. I've used one of our Sun Ray serial numbers to open a "hardware" case - I hope this is right? I know the Oracle folks probably cannot do anything more than I can... I know the right thing to do is to open a support case, and we have entitlement, and it's *really* hard to do. Can someone confirm that my experience is normal, or should I be working to get the ability to open a software case? For reference, my SR# is 3-3943564241 Thanks, Devin Information contained in this message may be privileged and confidential. If the reader of this message is not the intended recipient, be notified that any dissemination, distribution or copying of this communication is strictly prohibited. If this communication is received in error, please notify the sender immediately by replying to the message and deleting it from your computer. Thank you! ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users Information contained in this message may be privileged and confidential. If the reader of this message is not the intended recipient, be notified that any dissemination, distribution or copying of this communication is strictly prohibited. If this communication is received in error, please notify the sender immediately by replying to the message and deleting it from your computer. Thank you! ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] Help please? My Oracle Support
Yeah, it's confusing. If the entitlement is for systems or hardware+software on the same line, then you open an SR under hardware. If it's software only, then you open the SR under software. -Original Message- From: sunray-users-boun...@filibeto.org [mailto:sunray-users-boun...@filibeto.org] On Behalf Of Devin Nate Sent: Wednesday, June 29, 2011 9:45 PM To: SunRay-Users mailing list [sunray-users@filibeto.org] Subject: [SunRay-Users] Help please? My Oracle Support Hi Everyone; Thanks for the folks that have spent the time to respond to the uttsc hang thread we're working on, and I appreciate this is volunteer time for the folks from Oracle. I've just spent the last 2 hours in My Oracle Support (MoS). I have our Oracle Support Identifier registered, and it shows we have Sun Ray Hardware and Software. The Support Identifier says we're entitled to View SRs, Create SRs, and Download patches. MoS won't let me open a Software Case. I can fill everything in, but there's a mandatory field to select your Support Identifier, and when I open it, it's blank. I cannot type into it. Because of this, I cannot continue. I've used one of our Sun Ray serial numbers to open a "hardware" case - I hope this is right? I know the Oracle folks probably cannot do anything more than I can... I know the right thing to do is to open a support case, and we have entitlement, and it's *really* hard to do. Can someone confirm that my experience is normal, or should I be working to get the ability to open a software case? For reference, my SR# is 3-3943564241 Thanks, Devin Information contained in this message may be privileged and confidential. If the reader of this message is not the intended recipient, be notified that any dissemination, distribution or copying of this communication is strictly prohibited. If this communication is received in error, please notify the sender immediately by replying to the message and deleting it from your computer. Thank you! ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
[SunRay-Users] Help please? My Oracle Support
Hi Everyone; Thanks for the folks that have spent the time to respond to the uttsc hang thread we're working on, and I appreciate this is volunteer time for the folks from Oracle. I've just spent the last 2 hours in My Oracle Support (MoS). I have our Oracle Support Identifier registered, and it shows we have Sun Ray Hardware and Software. The Support Identifier says we're entitled to View SRs, Create SRs, and Download patches. MoS won't let me open a Software Case. I can fill everything in, but there's a mandatory field to select your Support Identifier, and when I open it, it's blank. I cannot type into it. Because of this, I cannot continue. I've used one of our Sun Ray serial numbers to open a "hardware" case - I hope this is right? I know the Oracle folks probably cannot do anything more than I can... I know the right thing to do is to open a support case, and we have entitlement, and it's *really* hard to do. Can someone confirm that my experience is normal, or should I be working to get the ability to open a software case? For reference, my SR# is 3-3943564241 Thanks, Devin Information contained in this message may be privileged and confidential. If the reader of this message is not the intended recipient, be notified that any dissemination, distribution or copying of this communication is strictly prohibited. If this communication is received in error, please notify the sender immediately by replying to the message and deleting it from your computer. Thank you! ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] VDI 3.2.2/ SRS 5.1.2 DIsconnected DTU sessions
Hi , It seems to be affecting Sunray3 and not sunray2 nore sunray3+ Will have to do some more validation tomorrow. I have established that the users uttsc process does not crash but survives the DTU disconnect ( reboot ? ) The process that reports the disconnect is the Authd java process. probably saying that the DTU has dissapeared. ( broken pipe ) meaning that Authd cant talk to the DTU anymore. How do we establish if this is a hardware or software problem in the Sunray3 DTU ? does the DTU reboot becaus of a DTU Software crash or a faulty capacitor that glitches the power or something. Can the memmory of the DTU be dumped to somewhere ? And yes this customer has a full support contract. //Lars On Wed, 29 Jun 2011 16:55:41 +0200, Jens Langner wrote: > Hi Lars, > > > Does this only affect your SunRay3 (not plus) clients? And are these > clients resetted and the user is presented with the Oracle logo and the > spinning wheel and the after some seconds the user is reconnected again? > > If so, then this might be the exact same problem we are facing here with > sudden resets/disconnects of our SunRay3 clients. In fact we still have > an open service request for that (SR #3-2756461385). So if you have a > support contract please upen a service request as well and reference > mine. In fact, Oracle has already stated that this seems to be a bug > within the SunRay3 clients (BUG #3-2756461385 - "SUNBT7024683 SUN RAY > 3'S ON SAME SUBNET SPONTANEOUSLY AND SIMULTANEOUS REBOOT DU") and it > seems SunRay3+ clients are not affected by that. However, we are still > waiting for the bug to get fixed because otherwise we are going to > return all of our SR3 clients. > > Best regards, > jens > On 29.06.11 16:33, lars.tunkr...@bredband.net wrote: > >> I am getting spurios DTU Disconnects ( uttsc loosing connection to >> a windows XP virtual machine ) No coredumps, but >> >> messeage log is showing the below message with each disconnect >> event.Can you please explain the error message. >> >> what process is trying to send what message to which reciver ? >> >>is this internal in the sunray server ? >> >> is this a cross-server message in the FOG ? >> >> is this a potential firewall missconfiguration ? >> >> >> >> Jun 29 16:03:52 raysrv11 utauthd: [ID 304302 user.info] Worker4 NOTICE: >> DISCONNECT IEEE802.0021289003ac, user.1303906023-7053 >> reauthenticatingDuplicateTID >> Jun 29 16:03:52 raysrv11 utauthd: [ID 543863 user.info] Worker4 >> UNEXPECTED: during send to: java.net.SocketOutputStream@3483d6 >> error=java.net.SocketException: Broken pipe >> Jun 29 16:03:52 raysrv11 utauthd: [ID 155760 user.info] Worker4 NOTICE: >> DESTROY user.1303906023-7053 lifetime=142912 ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] Daisy chaining a TC through an IP phone
IIRC, the issue with Cisco phones, is that they were hub's not switches. On Jun 29, 2011, at 1:44 PM, Craig Bender wrote: > I believe there was ethernet port issue on the Cisco phones, can't find it > readily, but it's fairly old. What firmware would this DTU be running? > > It's also possible that the MTU is quite a bit lower than normal on this > secondary port and the drops SRSS actually trying to set a lower MTU for the > physical DTU. Combined with Kiosk mode sessions ending due to login > timeouts, scripting choices, or what not, it's possible that this is > happening more often than one would expect. > > You can look at the messages log and if you see a connect with one MTU, a > disconnect and reconnect at a lower MTU, that's it. > > On 6/29/11 11:46 AM, Nishimura, Scott L (ESS) wrote: >> Yes. I think it's a 7945. >> >> -Original Message- >> From: sunray-users-boun...@filibeto.org >> [mailto:sunray-users-boun...@filibeto.org] On Behalf Of >> craig.ben...@oracle.com >> Sent: Wednesday, June 29, 2011 11:37 AM >> To: SunRay-Users mailing list >> Cc: SunRay-Users mailing list >> Subject: EXT :Re: [SunRay-Users] Daisy chaining a TC through an IP phone >> >> Cisco IP phone? >> >> On Jun 29, 2011, at 11:29 AM, "Nishimura, Scott L >> (ESS)"> > wrote: >> >>> A user is experiencing a TC power cycling intermittently. One of >>> the details that stood out is that the TC is connected to an IP >>> phone which in turn is connected to the network. I've never seen >>> this config before and sounds like it could theoretically work but I >>> have no idea if it's supported; anyone have any experience with this >>> scenario? Maybe the network signal is getting degraded passing >>> through the phone. >>> >>> >>> Scott >>> ___ >>> SunRay-Users mailing list >>> SunRay-Users@filibeto.org >>> http://www.filibeto.org/mailman/listinfo/sunray-users >> ___ >> SunRay-Users mailing list >> SunRay-Users@filibeto.org >> http://www.filibeto.org/mailman/listinfo/sunray-users >> ___ >> SunRay-Users mailing list >> SunRay-Users@filibeto.org >> http://www.filibeto.org/mailman/listinfo/sunray-users > ___ > SunRay-Users mailing list > SunRay-Users@filibeto.org > http://www.filibeto.org/mailman/listinfo/sunray-users Brad Lackey | Technical Enablement Manager Mobile: +13038758616 Oracle Global Desktop Virtualization San Diego , CA ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] Daisy chaining a TC through an IP phone
I believe there was ethernet port issue on the Cisco phones, can't find it readily, but it's fairly old. What firmware would this DTU be running? It's also possible that the MTU is quite a bit lower than normal on this secondary port and the drops SRSS actually trying to set a lower MTU for the physical DTU. Combined with Kiosk mode sessions ending due to login timeouts, scripting choices, or what not, it's possible that this is happening more often than one would expect. You can look at the messages log and if you see a connect with one MTU, a disconnect and reconnect at a lower MTU, that's it. On 6/29/11 11:46 AM, Nishimura, Scott L (ESS) wrote: Yes. I think it's a 7945. -Original Message- From: sunray-users-boun...@filibeto.org [mailto:sunray-users-boun...@filibeto.org] On Behalf Of craig.ben...@oracle.com Sent: Wednesday, June 29, 2011 11:37 AM To: SunRay-Users mailing list Cc: SunRay-Users mailing list Subject: EXT :Re: [SunRay-Users] Daisy chaining a TC through an IP phone Cisco IP phone? On Jun 29, 2011, at 11:29 AM, "Nishimura, Scott L (ESS)" wrote: A user is experiencing a TC power cycling intermittently. One of the details that stood out is that the TC is connected to an IP phone which in turn is connected to the network. I've never seen this config before and sounds like it could theoretically work but I have no idea if it's supported; anyone have any experience with this scenario? Maybe the network signal is getting degraded passing through the phone. Scott ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
[SunRay-Users] NIS hanging, SunRays will not show login screen
Hello all, I was attempting to integrate Solaris 10 express with Win2008 Active Directory using the instructions found here: http://blog.scottlowe.org/2007/04/25/solaris-10-ad-integration-version-3/ After rebooting the machine (the instruction for this is right before the section entitled "testing the configuration"), I found that the SunRays would not login. After connecting via ssh I found that none of the ut commands worked, and just hung there. I started worrying about my NIS datastore, and sure enough, svcs -a reports nis server to be in "maintenance" as well as two other services that were not previously in "maintenance," something called "dmi" and the webconsole. Any ideas on how I can clarify what is wrong with NIS? Thank you, Michael Grenier ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
[SunRay-Users] DTU intermittently disconnecting
Date: Wed, 29 Jun 2011 18:29:23 + From: "Nishimura, Scott L (ESS)" mailto:scott.nishim...@ngc.com>> To: SunRay-Users mailing list mailto:sunray-users@filibeto.org>> Subject: [SunRay-Users] Daisy chaining a TC through an IP phone Message-ID: mailto:e8bf65df1b809342ab8068d1ee2736e219c...@xmbc3082.northgrum.com>> Content-Type: text/plain; charset="us-ascii" A user is experiencing a TC power cycling intermittently. One of the details that stood out is that the TC is connected to an IP phone which in turn is connected to the network. I've never seen this config before and sounds like it could theoretically work but I have no idea if it's supported; anyone have any experience with this scenario? Maybe the network signal is getting degraded passing through the phone. Scott A few months back we had a very similar problem that started immediately after we applied an update to our IP phone system. It only affected SunRay3, 3plus and 3i units. Older Sunrays were unaffected. We opened a call with Oracle and did lots of troubleshooting, but were ultimately pressed hard for a work around. We decided to split the phones off into their own vlan (generally speaking a pretty good idea anyway). Once we did that, the problem went away. We are still not sure what was happening, but it stands to reason that the phone system was broadcasting some type of packet that the DTU was misinterpreting and causing it to reboot. I suspect it is some mechanism for updating the firmware in the IP phones. David L. Endicott President NeoTech Solutions, Inc. dendic...@neotechsolutions.com ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] uttsc hang
Well; I can now personally confirm I can duplicate repeatedly from my own laptop + ovdc + card reader. It appears specific to OVDC with a card reader. I'm not thrilled, but glad I can duplicate. Opening a support call with Oracle. Something is clearly wrong...interestingly, once you put the card into an actual SunRay, it seems to correct itself. Pulling card in/out OVDC leaves the session screwed up. I know from our own kiosk code, we used to have things that didn't properly match the MD5 identifier, I'd be willing to bet there's something deep in SRSS missing card reader token formats, but that's just a guess. Thanks all! Devin Nate -Original Message- From: P.S.M.Swamiji [mailto:psm.swam...@oracle.com] Sent: Wednesday, June 29, 2011 12:29 PM To: SunRay-Users mailing list Cc: Devin Nate Subject: Re: [SunRay-Users] uttsc hang On 6/28/2011 5:45 AM, Devin Nate wrote: > Hi P.S.M.Swamiji; > > Thanks for the response. > > Our logs have many of the following two types of error messages. Based on the > MD5sum identification, I'm guessing OVDC clients. Any idea about them - any > way it could be related to black screens? I doubt. > I've googled both with limited success. > > 1. > Jun 27 18:08:03 srs3.asp.cloudwerxdata.com utdevmgrd[1416]: [ID 515966 > daemon.warning] double mapping: > Jun 27 18:08:03 srs3.asp.cloudwerxdata.com utdevmgrd[1416]: [ID 705620 > daemon.warning] oldSession 0x84dafb0 tid > MD5.4caf5d91535f917103ff11ec5da3121a > Jun 27 18:08:03 srs3.asp.cloudwerxdata.com utdevmgrd[1416]: [ID 687377 > daemon.warning] newSession 0x84bdc30 tid > MD5.4caf5d91535f917103ff11ec5da3121a > > 2. (note, we don't use amgh - I wonder if this is slowing something down? Do > I need to specifically disable it? Remove it from pam altogether? No. Thanks P.S.M.Swamiji Note: These are my personal opinions, nothing to do with my employer > Jun 27 18:09:50 srs3.asp.cloudwerxdata.com dtlogin[14450]: [ID 118685 > user.error] pam_sunray_amgh::[DPY=102] ERROR in _populate_amgh_args > ret = -1 Jun 27 18:09:50 srs3.asp.cloudwerxdata.com dtlogin[14450]: > [ID 118685 user.error] pam_sunray_amgh::[DPY=102] Error getting authd > properties. Cannot proceed with AMGH. Will create a local session > > Thanks, > Devin > > > > > From: P.S.M.Swamiji [psm.swam...@oracle.com] > Sent: Monday, June 27, 2011 5:12 PM > To: SunRay-Users mailing list > Cc: Devin Nate > Subject: Re: [SunRay-Users] uttsc hang > > On 6/28/2011 1:13 AM, Devin Nate wrote: >> Hi Scott; >> >> I have no idea what keyboards our customers are using, especially >> since these are Oracle Virtual Desktop Client (OVDC) installs on >> WinXP and Windows 7 PCs, with card readers. They also have some >> SunRay 3's, but anytime I get to shadow the session it's on OVDC, and >> I've seen exactly what they're talking about from start to finish >> (i.e. I'm remoted in, they put a card in, connects to TS fine, I log >> in using a test account, and then log out, and it goes to black >> screen.) >> >> It is correctable by killing the session in the web gui, and I should note >> that it's not persistent, and on logout / log-back-in only. >> >> >> We've proactively enabled "-X off", but does anyone have a real-life account >> of what a user / admin would notice if they were being affected by what is >> mentioned in the SRS release notes copied below: > Certainly you won't see black screen issue because of this. > This issue occurs while login to W2008 R2 Server. That said after > entering user credentials, it just waits at welcome screen.. > > > Thanks > P.S.M.Swamiji > > Note: These are my personal opinions, nothing to do with my employer > >> http://download.oracle.com/docs/cd/E22662_01/E22660/html/Issues-Windo >> ws-Connector.html >> >> 8.16.4. Windows connector may hang at the Windows welcome screen when >> connecting to a Windows 2008 R2 server >> >> This hang is due to the multi-monitor enumeration process that occurs >> between the server and the Windows connector, and it is caused by the >> Windows server not sending monitor layout data to the Windows connector. >> >> Workaround: Disable the multi-monitor enumeration process using the uttsc -X >> off command. >> >> Reference: CR 12304470 >> >> >> Thanks, >> Devin >> >> >> >> From: sunray-users-boun...@filibeto.org >> [sunray-users-boun...@filibeto.org] on behalf of Nishimura, Scott L >> (ESS) [scott.nishim...@ngc.com] >> Sent: Monday, June 27, 2011 11:33 AM >> To: SunRay-Users mailing list >> Subject: Re: [SunRay-Users] uttsc hang >> >> I saw this back in the 4.0 days: it turns out there were entries in /tmp >> that had the MAC of the affected TC and once I deleted those entries [even >> editing a file that said "do not edit"], the black screen went away. >> Bizarre, but that's how I remember it. >> >> Another explanation, from Dave Partington: >> >> I'm betting however the problem is most likely related to the USB co
Re: [SunRay-Users] Daisy chaining a TC through an IP phone
We use Mitel handsets where the DTU is integrated in as the handset base, however the IP connection is a separate pass through integrated in the handset and these work very well for us, no connection issues at all for us. Craig -Original Message- From: sunray-users-boun...@filibeto.org [mailto:sunray-users-boun...@filibeto.org] On Behalf Of Peeler, Elliott Sent: Wednesday, June 29, 2011 2:45 PM To: SunRay-Users mailing list Subject: Re: [SunRay-Users] Daisy chaining a TC through an IP phone We use voip phones with our sunrays. They aren't Cisco but we've had zero problems other than the fact that the phone gets moved around and sometimes end up resting on the Ethernet cable to the Sunray which in turn causes the connection to be flakey. -Original Message- From: sunray-users-boun...@filibeto.org [mailto:sunray-users-boun...@filibeto.org] On Behalf Of craig.ben...@oracle.com Sent: Wednesday, June 29, 2011 1:37 PM To: SunRay-Users mailing list Cc: SunRay-Users mailing list Subject: Re: [SunRay-Users] Daisy chaining a TC through an IP phone Cisco IP phone? On Jun 29, 2011, at 11:29 AM, "Nishimura, Scott L (ESS)" wrote: > A user is experiencing a TC power cycling intermittently. One of > the details that stood out is that the TC is connected to an IP > phone which in turn is connected to the network. I've never seen > this config before and sounds like it could theoretically work but I > have no idea if it's supported; anyone have any experience with this > scenario? Maybe the network signal is getting degraded passing > through the phone. > > > Scott > ___ > SunRay-Users mailing list > SunRay-Users@filibeto.org > http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] Daisy chaining a TC through an IP phone
Yes. I think it's a 7945. -Original Message- From: sunray-users-boun...@filibeto.org [mailto:sunray-users-boun...@filibeto.org] On Behalf Of craig.ben...@oracle.com Sent: Wednesday, June 29, 2011 11:37 AM To: SunRay-Users mailing list Cc: SunRay-Users mailing list Subject: EXT :Re: [SunRay-Users] Daisy chaining a TC through an IP phone Cisco IP phone? On Jun 29, 2011, at 11:29 AM, "Nishimura, Scott L (ESS)" wrote: > A user is experiencing a TC power cycling intermittently. One of > the details that stood out is that the TC is connected to an IP > phone which in turn is connected to the network. I've never seen > this config before and sounds like it could theoretically work but I > have no idea if it's supported; anyone have any experience with this > scenario? Maybe the network signal is getting degraded passing > through the phone. > > > Scott > ___ > SunRay-Users mailing list > SunRay-Users@filibeto.org > http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] Daisy chaining a TC through an IP phone
We use voip phones with our sunrays. They aren't Cisco but we've had zero problems other than the fact that the phone gets moved around and sometimes end up resting on the Ethernet cable to the Sunray which in turn causes the connection to be flakey. -Original Message- From: sunray-users-boun...@filibeto.org [mailto:sunray-users-boun...@filibeto.org] On Behalf Of craig.ben...@oracle.com Sent: Wednesday, June 29, 2011 1:37 PM To: SunRay-Users mailing list Cc: SunRay-Users mailing list Subject: Re: [SunRay-Users] Daisy chaining a TC through an IP phone Cisco IP phone? On Jun 29, 2011, at 11:29 AM, "Nishimura, Scott L (ESS)" wrote: > A user is experiencing a TC power cycling intermittently. One of > the details that stood out is that the TC is connected to an IP > phone which in turn is connected to the network. I've never seen > this config before and sounds like it could theoretically work but I > have no idea if it's supported; anyone have any experience with this > scenario? Maybe the network signal is getting degraded passing > through the phone. > > > Scott > ___ > SunRay-Users mailing list > SunRay-Users@filibeto.org > http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] Daisy chaining a TC through an IP phone
Cisco IP phone? On Jun 29, 2011, at 11:29 AM, "Nishimura, Scott L (ESS)" > wrote: A user is experiencing a TC power cycling intermittently. One of the details that stood out is that the TC is connected to an IP phone which in turn is connected to the network. I've never seen this config before and sounds like it could theoretically work but I have no idea if it's supported; anyone have any experience with this scenario? Maybe the network signal is getting degraded passing through the phone. Scott ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
[SunRay-Users] Daisy chaining a TC through an IP phone
A user is experiencing a TC power cycling intermittently. One of the details that stood out is that the TC is connected to an IP phone which in turn is connected to the network. I've never seen this config before and sounds like it could theoretically work but I have no idea if it's supported; anyone have any experience with this scenario? Maybe the network signal is getting degraded passing through the phone. Scott ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] VDI 3.2.2/ SRS 5.1.2 DIsconnected DTU sessions
Hi Lars, On 29.06.11 16:33, lars.tunkr...@bredband.net wrote: > I am getting spurios DTU Disconnects ( uttsc loosing connection to > a windows XP virtual machine ) No coredumps, but > > messeage log is showing the below message with each disconnect > event.Can you please explain the error message. > > what process is trying to send what message to which reciver ? > >is this internal in the sunray server ? > > is this a cross-server message in the FOG ? > > is this a potential firewall missconfiguration ? > > > > Jun 29 16:03:52 raysrv11 utauthd: [ID 304302 user.info] Worker4 NOTICE: > DISCONNECT IEEE802.0021289003ac, user.1303906023-7053 > reauthenticatingDuplicateTID > Jun 29 16:03:52 raysrv11 utauthd: [ID 543863 user.info] Worker4 > UNEXPECTED: during send to: java.net.SocketOutputStream@3483d6 > error=java.net.SocketException: Broken pipe > Jun 29 16:03:52 raysrv11 utauthd: [ID 155760 user.info] Worker4 NOTICE: > DESTROY user.1303906023-7053 lifetime=142912 Does this only affect your SunRay3 (not plus) clients? And are these clients resetted and the user is presented with the Oracle logo and the spinning wheel and the after some seconds the user is reconnected again? If so, then this might be the exact same problem we are facing here with sudden resets/disconnects of our SunRay3 clients. In fact we still have an open service request for that (SR #3-2756461385). So if you have a support contract please upen a service request as well and reference mine. In fact, Oracle has already stated that this seems to be a bug within the SunRay3 clients (BUG #3-2756461385 - "SUNBT7024683 SUN RAY 3'S ON SAME SUBNET SPONTANEOUSLY AND SIMULTANEOUS REBOOT DU") and it seems SunRay3+ clients are not affected by that. However, we are still waiting for the bug to get fixed because otherwise we are going to return all of our SR3 clients. Best regards, jens -- Dr. Jens Langner Ph: +49-351-2602757 Helmholtz-Zentrum Dresden-Rossendorf Institute of Radiopharmacy - PET Centerj.lang...@hzdr.de Germany http://www.hzdr.de/ ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] SRSS 5.2.1. DTU's with smart cards, OVDC without smart cards.
Here's the utpolicy output: [root@slosunray01 ~]# /opt/SUNWut/sbin/utpolicy # Current Policy: -a -m -r card -s card -p -g Here I tried adding -u pseudo but got an error. [root@slosunray01 ~]# /opt/SUNWut/sbin/utpolicy -a -m -r card -s card -p -g -u pseudo ERROR: unreasonable policy: 'card=register,card=db' Generic client access specified for pseudos but no policy. [root@slosunray01 ~]# Not sure what to do next. -- Aaron Wilson Ernie Ball, Inc. I.T. Department aa...@ernieball.com (805) 544-7726 NOTICE: This e-mail is for the sole use of the intended recipient(s). Any unauthorized review, use, disclosure or distribution of this e-mail or its contents is strictly prohibited. If you are not the intended recipient, please contact the sender by reply mail and destroy the original and all copies of the original message. On Wed, Jun 29, 2011 at 1:46 AM, Patrick <3corne...@gmail.com> wrote: > Hi, > > you need to configure the non-card settings in the GUI for your needs > (registered, selfregistration etc..) > > Then I think you are looking for the command line policy option -u pseudo. > check your current policy with /opt/SUNWut/sbin/utpolicy. > 'add' the -u pseudo to this policy. > > Restart sun ray services. > > for the manual: 'man -M /opt/SUNWut/man utpolicy' > > patrick. > > > On Wed, Jun 29, 2011 at 12:50 AM, Aaron Wilson wrote: >> >> Our default setup requires smart cards to get a login prompt on a DTU. >> We want to keep that the way it is. >> I'd like to make it so OVDC connections don't require a smart card. >> Which options need to be enabled/setup in the Admin GUI to do this? >> >> Currently we have the Card Users section setup with "Users with >> Registered Tokens" and "Self-Registration Allowed" checked. >> >> >> -- >> Aaron Wilson >> Ernie Ball, Inc. >> I.T. Department >> aa...@ernieball.com >> (805) 544-7726 >> >> NOTICE: This e-mail is for the sole use of the intended recipient(s). >> Any unauthorized review, use, disclosure or distribution of this >> e-mail or its contents is strictly prohibited. If you are not the >> intended recipient, please contact the sender by reply mail and >> destroy the original and all copies of the original message. >> ___ >> SunRay-Users mailing list >> SunRay-Users@filibeto.org >> http://www.filibeto.org/mailman/listinfo/sunray-users > > > ___ > SunRay-Users mailing list > SunRay-Users@filibeto.org > http://www.filibeto.org/mailman/listinfo/sunray-users > > ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
[SunRay-Users] VDI 3.2.2/ SRS 5.1.2 DIsconnected DTU sessions
Hi I am getting spurios DTU Disconnects ( uttsc loosing connection to a windows XP virtual machine ) No coredumps, but messeage log is showing the below message with each disconnect event. Can you please explain the error message. what process is trying to send what message to which reciver ? is this internal in the sunray server ? is this a cross-server message in the FOG ? is this a potential firewall missconfiguration ? Jun 29 16:03:52 raysrv11 utauthd: [ID 304302 user.info] Worker4 NOTICE: DISCONNECT IEEE802.0021289003ac, user.1303906023-7053 reauthenticatingDuplicateTID Jun 29 16:03:52 raysrv11 utauthd: [ID 543863 user.info] Worker4 UNEXPECTED: during send to: java.net.SocketOutputStream@3483d6 error=java.net.SocketException: Broken pipe Jun 29 16:03:52 raysrv11 utauthd: [ID 155760 user.info] Worker4 NOTICE: DESTROY user.1303906023-7053 lifetime=142912 Regards //Lars___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
Re: [SunRay-Users] SRSS 5.2.1. DTU's with smart cards, OVDC without smart cards.
Hi, you need to configure the non-card settings in the GUI for your needs (registered, selfregistration etc..) Then I think you are looking for the command line policy option -u pseudo. check your current policy with /opt/SUNWut/sbin/utpolicy. 'add' the -u pseudo to this policy. Restart sun ray services. for the manual: 'man -M /opt/SUNWut/man utpolicy' patrick. On Wed, Jun 29, 2011 at 12:50 AM, Aaron Wilson wrote: > Our default setup requires smart cards to get a login prompt on a DTU. > We want to keep that the way it is. > I'd like to make it so OVDC connections don't require a smart card. > Which options need to be enabled/setup in the Admin GUI to do this? > > Currently we have the Card Users section setup with "Users with > Registered Tokens" and "Self-Registration Allowed" checked. > > > -- > Aaron Wilson > Ernie Ball, Inc. > I.T. Department > aa...@ernieball.com > (805) 544-7726 > > NOTICE: This e-mail is for the sole use of the intended recipient(s). > Any unauthorized review, use, disclosure or distribution of this > e-mail or its contents is strictly prohibited. If you are not the > intended recipient, please contact the sender by reply mail and > destroy the original and all copies of the original message. > ___ > SunRay-Users mailing list > SunRay-Users@filibeto.org > http://www.filibeto.org/mailman/listinfo/sunray-users > ___ SunRay-Users mailing list SunRay-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sunray-users
