subject:"Links in emails not sending\?"

Re: Links in emails not sending?

2019-02-21 Thread mozilla-lists . mbourne


Paul B. Gallagher wrote:

mozilla-lists.mbou...@spamgourmet.com wrote:


rick-shar wrote:
...don't suppose you have any insights for the first one I described, 
with [x] references called out in the html code?


I don't really understand what your problem is with the first one. 
It's quite a common convention in plain-text emails where, unlike 
HTML, there is no formatting to turn arbitrary words into a link to a 
URL - the full URL has to be included as part of the text. Rather than 
include long URLs within the main text, which might make the it 
difficult to read, the sender has included the URLs at the bottom like 
numbered footnotes. The numbers in square brackets within the text 
refer you, the reader, to the corresponding footnote to find the URL. 
That's just a convention for human readability; there's no magic 
formatting in plain text which would turn the words next to the 
reference into a link to the URL.


What are you expecting to happen that's not happening? Or what's 
happening that you're not expecting?


The OP has said these are HTML messages (and he posted relevant code 
excerpts), so the normal expectation is for the display text to be 
hyperlinked to the URLs. In that case, the display text is what the 
reader sees, and the URL, no matter how long, is not visible. His 
complaint was that the hyperlinks don't work -- he mouses over and the 
cursor changes shape as it should, but nothing appears in the SM status 
bar and nothing happens when he clicks.


If you want more, read the thread as most people who want to help will do.


I have read the thread. I explained the issue with the second example he 
gave, which I can reproduce (some extra spaces at the beginning of the 
URL seem to prevent the link from working).


The message source provided for the first example started "Content-Type: 
text/plain" and did not include any HTML formatting - so looks like a 
plain-text email to me. Maybe that email also has an HTML part, in which 
case my guess would be that it's the same issue - but that's only a 
guess since as far as I can see looking back over the thread we haven't 
actually seen the HTML part of that message.


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Re: Links in emails not sending?

2019-02-17 Thread Paul B. Gallagher


mozilla-lists.mbou...@spamgourmet.com wrote:


rick-shar wrote:
...don't suppose you have any insights for the first one I described, 
with [x] references called out in the html code?


I don't really understand what your problem is with the first one. It's 
quite a common convention in plain-text emails where, unlike HTML, there 
is no formatting to turn arbitrary words into a link to a URL - the full 
URL has to be included as part of the text. Rather than include long 
URLs within the main text, which might make the it difficult to read, 
the sender has included the URLs at the bottom like numbered footnotes. 
The numbers in square brackets within the text refer you, the reader, to 
the corresponding footnote to find the URL. That's just a convention for 
human readability; there's no magic formatting in plain text which would 
turn the words next to the reference into a link to the URL.


What are you expecting to happen that's not happening? Or what's 
happening that you're not expecting?


The OP has said these are HTML messages (and he posted relevant code 
excerpts), so the normal expectation is for the display text to be 
hyperlinked to the URLs. In that case, the display text is what the 
reader sees, and the URL, no matter how long, is not visible. His 
complaint was that the hyperlinks don't work -- he mouses over and the 
cursor changes shape as it should, but nothing appears in the SM status 
bar and nothing happens when he clicks.


If you want more, read the thread as most people who want to help will do.

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Re: Links in emails not sending?

2019-02-17 Thread mozilla-lists . mbourne


rick-shar wrote:
...don't suppose you have any insights for the 
first one I described, with [x] references called out in the html code?


I don't really understand what your problem is with the first one. It's 
quite a common convention in plain-text emails where, unlike HTML, there 
is no formatting to turn arbitrary words into a link to a URL - the full 
URL has to be included as part of the text. Rather than include long 
URLs within the main text, which might make the it difficult to read, 
the sender has included the URLs at the bottom like numbered footnotes. 
The numbers in square brackets within the text refer you, the reader, to 
the corresponding footnote to find the URL. That's just a convention for 
human readability; there's no magic formatting in plain text which would 
turn the words next to the reference into a link to the URL.


What are you expecting to happen that's not happening? Or what's 
happening that you're not expecting?


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Re: Links in emails not sending?

2019-02-16 Thread RicklesP


mozilla-lists.mbou...@spamgourmet.com wrote:

Rick & Sharon wrote:

Rick & Sharon wrote:




Messages arrive as HTML.  In the message preview window of SM, with 
the message displayed, I see a sentence, with 2 words underlined, 
and hovering over that changes the cursor as expected for a 
hyperlink. But clicking does nothing, and I do not see the expected 
URL of the link in the status bar at the bottom of the SM mail 
window.  If I view the message source (Ctrl-U), I can find the 
section which includes the on-screen text.





Here's the beginning of the html area after the mail headers:

"--=_cb8726f93e1fb726332572ff60596c58
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64


--=_cb8726f93e1fb726332572ff60596c58
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable"

That was followed by a lot of formatting and content, leading to the 
code below.  On-screen was a green rectangle with the words 'Renew 
Now' centered.  That link also didn't work.  In the code below was a 
URL which included a token specifically for me to access my account at 
AVG--I've removed that part of the URL, but the 'Renew Now' is in the 
last section of text quoted.



  
 style=3D"text-align:center;vertical-align:top;">
   style=3D"margin-left:auto;margin-right:auto;">
   style=3D"mso-hide:all;wid=

th:auto;">
 cellspacing=3D"0" sty=
le=3D"mso-hide:all;margin-left:auto;margin-right:auto;" width=3D"180" 
heigh=

t=3D"50">
   
 style=3D"text-alig=
n:center;font-size:16px;line-height:18px;vertical-align:middle;color:#f= 

f;display:block;background-color:#3da32e;border-radius:4px;" 
width=3D"180" =

height=3D"50" class=3D"td-cta-tbl">   
http://www.avg.com/cart?addtocart=3Dgsr.0.0.0.12=3<>
" 
style=3D"text-align:center;font-size:16px;line-height:18px;color:#3da32e;= 

margin:0 
auto;-webkit-text-size-adjust:none;text-decoration:none;display:in=
line-block;padding:0;padding-top:15px;padding-bottom:15px;width:180px;" tar= 

get=3D"_blank">sans-serif"=
  size=3D"3" 
style=3D"font-size:16px;line-height:18px;color:#3da32e;text-dec=
oration:none;">style=3D"font-size:16px;line-height:18px;color:#ff=

;">Renew Now
   
 
   
 
 
   

Does this suggest anything?


In the "href=" part, there are a couple of spaces between the opening 
quote and the start of the URL. A quick experiment sending myself an 
email with:

   http://www.example.com/;>Click Here
has exactly the effect you describe - the text is recognised as a link 
(blue underline and cursor changes to a hand), but the URL is not 
recognised (not shown in the status bar, and clicking has no effect). 
Note that I had to manually craft that email, since inserting a link 
SeaMonkey's HTML mail editor strips the extra spaces from the href!


An HTML document with the same link opened in SeaMonkey's browser works 
fine, and clicking it leads to .


The HTML5 specification [1] says that the value of the href attribute 
must be "a valid URL potentially surrounded by spaces". I haven't found 
a clear statement in specs for earlier HTML versions.


Although the unnecessary presence of those spaces in the href is a bit 
odd, it appears they shouldn't strictly cause any problem so the fact 
they do may be a bug in SeaMonkey mail (which isn't present in the 
browser). The difference in behaviour between mail and browser does seem 
a bit odd, as I thought they used the same rendering engine, so perhaps 
this is intentional for some reason.


Possibly related to bug 680352, in that whatever blocks links without a 
protocol might also block links with the leading spaces (since the link 
doesn't start with a protocol). That may well be intentional as a 
security protection, since a link to "www.example.com" actually 
references a file relative to the email, not "http://www.example.com;!


[1] 
 



Makes perfect sense, syntax is everything in text-based media.  That 
explains the second email, don't suppose you have any insights for the 
first one I described, with [x] references called out in the html code?

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Re: Links in emails not sending?

2019-02-16 Thread RicklesP


Paul B. Gallagher wrote:

Rick & Sharon wrote:

Paul B. Gallagher wrote:


In this case, it seems clear that the sender is to blame. They're 
using footnotes and putting the URLs in the notes, not hyperlinking 
them in the body text.


OK Paul, can you decipher the other one I had this with?  Here's the 
beginning of the html area after the mail headers:


...

That was followed by a lot of formatting and content, leading to the 
code below.  On-screen was a green rectangle with the words 'Renew 
Now' centered.  That link also didn't work.  In the code below was a 
URL which included a token specifically for me to access my account at 
AVG--I've removed that part of the URL, but the 'Renew Now' is in the 
last section of text quoted.


...

   
http://www.avg.com/cart?addtocart=3Dgsr.0.0.0.12=3<>
" 
style=3D"text-align:center;font-size:16px;line-height:18px;color:#3da32e;= 

margin:0 
auto;-webkit-text-size-adjust:none;text-decoration:none;display:in=
line-block;padding:0;padding-top:15px;padding-bottom:15px;width:180px;" tar= 

get=3D"_blank">sans-serif"=
  size=3D"3" 
style=3D"font-size:16px;line-height:18px;color:#3da32e;text-dec=
oration:none;">style=3D"font-size:16px;line-height:18px;color:#ff=

;">Renew Now

...

Does this suggest anything?


That much looks like a valid link to me (fair warning: I'm not a web 
designer, I could've overlooked something)...


Are you using an ad blocker that would prevent SM from honoring your 
click and going to the linked page?



No ad blocker in SM.  That's why I'm surprised this is happening at all.
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Re: Links in emails not sending?

2019-02-16 Thread mozilla-lists . mbourne


Rick & Sharon wrote:

Rick & Sharon wrote:




Messages arrive as HTML.  In the message preview window of SM, with 
the message displayed, I see a sentence, with 2 words underlined, and 
hovering over that changes the cursor as expected for a hyperlink. 
But clicking does nothing, and I do not see the expected URL of the 
link in the status bar at the bottom of the SM mail window.  If I 
view the message source (Ctrl-U), I can find the section which 
includes the on-screen text.




Here's the 
beginning of the html area after the mail headers:


"--=_cb8726f93e1fb726332572ff60596c58
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64


--=_cb8726f93e1fb726332572ff60596c58
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable"

That was followed by a lot of formatting and content, leading to the 
code below.  On-screen was a green rectangle with the words 'Renew Now' 
centered.  That link also didn't work.  In the code below was a URL 
which included a token specifically for me to access my account at 
AVG--I've removed that part of the URL, but the 'Renew Now' is in the 
last section of text quoted.



  
     
   
   style=3D"mso-hide:all;wid=

th:auto;">
     sty=
le=3D"mso-hide:all;margin-left:auto;margin-right:auto;" width=3D"180" 
heigh=

t=3D"50">
   
     style=3D"text-alig=
n:center;font-size:16px;line-height:18px;vertical-align:middle;color:#f= 

f;display:block;background-color:#3da32e;border-radius:4px;" 
width=3D"180" =

height=3D"50" class=3D"td-cta-tbl">http://www.avg.com/cart?addtocart=3Dgsr.0.0.0.12=3<>
" 
style=3D"text-align:center;font-size:16px;line-height:18px;color:#3da32e;=
margin:0 
auto;-webkit-text-size-adjust:none;text-decoration:none;display:in=
line-block;padding:0;padding-top:15px;padding-bottom:15px;width:180px;" 
tar=
get=3D"_blank">sans-serif"=
  size=3D"3" 
style=3D"font-size:16px;line-height:18px;color:#3da32e;text-dec=
oration:none;">style=3D"font-size:16px;line-height:18px;color:#ff=

;">Renew Now
   
     
   
     
     
   

Does this suggest anything?


In the "href=" part, there are a couple of spaces between the opening 
quote and the start of the URL. A quick experiment sending myself an 
email with:

  http://www.example.com/;>Click Here
has exactly the effect you describe - the text is recognised as a link 
(blue underline and cursor changes to a hand), but the URL is not 
recognised (not shown in the status bar, and clicking has no effect). 
Note that I had to manually craft that email, since inserting a link 
SeaMonkey's HTML mail editor strips the extra spaces from the href!


An HTML document with the same link opened in SeaMonkey's browser works 
fine, and clicking it leads to .


The HTML5 specification [1] says that the value of the href attribute 
must be "a valid URL potentially surrounded by spaces". I haven't found 
a clear statement in specs for earlier HTML versions.


Although the unnecessary presence of those spaces in the href is a bit 
odd, it appears they shouldn't strictly cause any problem so the fact 
they do may be a bug in SeaMonkey mail (which isn't present in the 
browser). The difference in behaviour between mail and browser does seem 
a bit odd, as I thought they used the same rendering engine, so perhaps 
this is intentional for some reason.


Possibly related to bug 680352, in that whatever blocks links without a 
protocol might also block links with the leading spaces (since the link 
doesn't start with a protocol). That may well be intentional as a 
security protection, since a link to "www.example.com" actually 
references a file relative to the email, not "http://www.example.com;!


[1] 



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Re: Links in emails not sending?

2019-02-16 Thread Paul B. Gallagher


Rick & Sharon wrote:

Paul B. Gallagher wrote:


In this case, it seems clear that the sender is to blame. They're 
using footnotes and putting the URLs in the notes, not hyperlinking 
them in the body text.


OK Paul, can you decipher the other one I had this with?  Here's the 
beginning of the html area after the mail headers:


...

That was followed by a lot of formatting and content, leading to the 
code below.  On-screen was a green rectangle with the words 'Renew Now' 
centered.  That link also didn't work.  In the code below was a URL 
which included a token specifically for me to access my account at 
AVG--I've removed that part of the URL, but the 'Renew Now' is in the 
last section of text quoted.


...

http://www.avg.com/cart?addtocart=3Dgsr.0.0.0.12=3<>
" 
style=3D"text-align:center;font-size:16px;line-height:18px;color:#3da32e;=
margin:0 
auto;-webkit-text-size-adjust:none;text-decoration:none;display:in=
line-block;padding:0;padding-top:15px;padding-bottom:15px;width:180px;" 
tar=
get=3D"_blank">sans-serif"=
  size=3D"3" 
style=3D"font-size:16px;line-height:18px;color:#3da32e;text-dec=
oration:none;">style=3D"font-size:16px;line-height:18px;color:#ff=

;">Renew Now

...

Does this suggest anything?


That much looks like a valid link to me (fair warning: I'm not a web 
designer, I could've overlooked something)...


Are you using an ad blocker that would prevent SM from honoring your 
click and going to the linked page?


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Re: Links in emails not sending?

2019-02-16 Thread Rick & Sharon


Paul B. Gallagher wrote:

Rick & Sharon wrote:


Paul B. Gallagher wrote:


Are you saying that SeaMonkey is not recognizing and activating URLs 
in plain-text messages, or that your senders are formatting URLs as 
plain text in HTML messages?


For example, if I write http://www.example.com, does it remain plain 
text, or does SM recognize and activate it as a clickable link?


Messages arrive as HTML.  In the message preview window of SM, with 
the message displayed, I see a sentence, with 2 words underlined, and 
hovering over that changes the cursor as expected for a hyperlink.  
But clicking does nothing, and I do not see the expected URL of the 
link in the status bar at the bottom of the SM mail window.  If I view 
the message source (Ctrl-U), I can find the section which includes the 
on-screen text.


In one email, the on-screen text is followed by what appears to be an 
index "[1]" which you don't see on the HTML render.  Other items have 
similar but different indexes next to them, and there is a "Links:" 
section to the doc, with those same links defined.  The first such 
link includes the URL that I should be referred to by the hyperlink.


From the source, here's part of the message just after the routing and 
AV status messages from the header:


...

{Openquote  "Any questions? No need to call. Just take a look at our 
guide [1] where you'll find everything you need to know.


  Plusnet Community [2]

  Plusnet Help [3]

  Facebook [4]

  YouTube [5]

...

Links:
--
[1] 
https://community.plus.net/t5/Email/How-to-change-your-outgoing-server-on-a-mail-client/td-p/1606155?utm_source=customerutm_medium=res-emailutm_content=update_email_settingsutm_campaign=spf_records 


...

Wordy, but it explains what I'm seeing (or not).  Ideas?


In this case, it seems clear that the sender is to blame. They're using 
footnotes and putting the URLs in the notes, not hyperlinking them in 
the body text.


OK Paul, can you decipher the other one I had this with?  Here's the 
beginning of the html area after the mail headers:


"--=_cb8726f93e1fb726332572ff60596c58
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64


--=_cb8726f93e1fb726332572ff60596c58
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable"

That was followed by a lot of formatting and content, leading to the 
code below.  On-screen was a green rectangle with the words 'Renew Now' 
centered.  That link also didn't work.  In the code below was a URL 
which included a token specifically for me to access my account at 
AVG--I've removed that part of the URL, but the 'Renew Now' is in the 
last section of text quoted.



 

  
  style=3D"mso-hide:all;wid=

th:auto;">
sty=

le=3D"mso-hide:all;margin-left:auto;margin-right:auto;" width=3D"180" heigh=
t=3D"50">
  
style=3D"text-alig=

n:center;font-size:16px;line-height:18px;vertical-align:middle;color:#f=
f;display:block;background-color:#3da32e;border-radius:4px;" width=3D"180" =
height=3D"50" class=3D"td-cta-tbl">http://www.avg.com/cart?addtocart=3Dgsr.0.0.0.12=3<>
" style=3D"text-align:center;font-size:16px;line-height:18px;color:#3da32e;=
margin:0 auto;-webkit-text-size-adjust:none;text-decoration:none;display:in=
line-block;padding:0;padding-top:15px;padding-bottom:15px;width:180px;" tar=
get=3D"_blank"> size=3D"3" 
style=3D"font-size:16px;line-height:18px;color:#3da32e;text-dec=

oration:none;">Renew Now
  

  


  

Does this suggest anything?
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Re: Links in emails not sending?

2019-02-15 Thread Paul B. Gallagher

Rick & Sharon wrote:

Paul B. Gallagher wrote:

Are you saying that SeaMonkey is not recognizing and activating URLs
in plain-text messages, or that your senders are formatting URLs as
plain text in HTML messages?

For example, if I write http://www.example.com, does it remain plain
text, or does SM recognize and activate it as a clickable link?

Messages arrive as HTML. In the message preview window of SM, with the
message displayed, I see a sentence, with 2 words underlined, and
hovering over that changes the cursor as expected for a hyperlink. But
clicking does nothing, and I do not see the expected URL of the link in
the status bar at the bottom of the SM mail window. If I view the
message source (Ctrl-U), I can find the section which includes the
on-screen text.

In one email, the on-screen text is followed by what appears to be an
index "[1]" which you don't see on the HTML render. Other items have
similar but different indexes next to them, and there is a "Links:"
section to the doc, with those same links defined. The first such link
includes the URL that I should be referred to by the hyperlink.

From the source, here's part of the message just after the routing and
AV status messages from the header:

...

{Openquote "Any questions? No need to call. Just take a look at our
guide [1] where you'll find everything you need to know.

Plusnet Community [2]

Plusnet Help [3]

Facebook [4]

YouTube [5]

...

Links:
--
[1]
https://community.plus.net/t5/Email/How-to-change-your-outgoing-server-on-a-mail-client/td-p/1606155?utm_source=customerutm_medium=res-emailutm_content=update_email_settingsutm_campaign=spf_records

...

Wordy, but it explains what I'm seeing (or not). Ideas?

In this case, it seems clear that the sender is to blame. They're using
footnotes and putting the URLs in the notes, not hyperlinking them in
the body text.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Re: Links in emails not sending?

2019-02-15 Thread Rick & Sharon

Paul B. Gallagher wrote:

Rick & Sharon wrote:

Win10 Pro workgroup PC.
User agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0)
Gecko/20100101 Firefox/52.0 SeaMonkey/2.49.4---Build identifier:
20180713174829

Have recently noticed that hyperlinks in received messages don't show
URL info at the bottom of the current window, and also don't do
anything when clicked. The cursor does change when hovering so the
link is recognized, it's just not acted on. If I use 'Copy link
location' and then try to paste that, there's nothing to paste.

Most of the time email links are a no-no, but 2 have been legitimate
(one from my AV supplier, one from my ISP) and both failed to do
anything.

Nothing obvious in Preferences, and shutting my AV completely off had
no effect.

Are you saying that SeaMonkey is not recognizing and activating URLs in
plain-text messages, or that your senders are formatting URLs as plain
text in HTML messages?

For example, if I write http://www.example.com, does it remain plain
text, or does SM recognize and activate it as a clickable link?

From the source, here's part of the message just after the routing and
AV status messages from the header:

{Openquote "This is a multipart message in MIME format.

--=_0931b06fb16784e0bd59e458376562d2
Content-Type: text/plain;
charset=US-ASCII
Content-Transfer-Encoding: 7bit

Important - you might need to update your email settings

We're changing the way our emails work" EndQuote}

Then there's some body text, and then the end of the first part:

{Openquote "Any questions? No need to call. Just take a look at our
guide [1] where you'll find everything you need to know.

Plusnet Community [2]

Plusnet Help [3]

Facebook [4]

YouTube [5]

Plusnet plc
Registered Office: The Balance, 2 Pinfold Street, Sheffield, S1 2GU
Registered in England no: 3279013
VAT No: 245 7193 48

[2] https://community.plus.net/
[3] http://www.twitter.com/plusnethelp
[4] http://www.facebook.com/plusnet
[5] http://www.youtube.com/PlusNetTV; EndQuote}

I have the same behavior with the message in the preview pane, or opened
in its own window, and none of those links works.

The second part of the message is a Base64-graphic which appears to be
the background graphic everything else is laid down on.

A previous message from another source had a small on-screen green
rectangle with enbedded text as another hyperlink. The layout of the
message source was nowhere near as described above, but the URL was
clearly available in the source, and did resolve/render when I pasted it
into my browser address bar. I can't copy that link because it was
against my existing AVG account.

Wordy, but it explains what I'm seeing (or not). Ideas?
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Re: Links in emails not sending?

2019-02-14 Thread Paul B. Gallagher


Rick & Sharon wrote:


Win10 Pro workgroup PC.
User agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 
Firefox/52.0 SeaMonkey/2.49.4---Build identifier: 20180713174829


Have recently noticed that hyperlinks in received messages don't show 
URL info at the bottom of the current window, and also don't do anything 
when clicked.  The cursor does change when hovering so the link is 
recognized, it's just not acted on.  If I use 'Copy link location' and 
then try to paste that, there's nothing to paste.


Most of the time email links are a no-no, but 2 have been legitimate 
(one from my AV supplier, one from my ISP) and both failed to do anything.


Nothing obvious in Preferences, and shutting my AV completely off had no 
effect.


Are you saying that SeaMonkey is not recognizing and activating URLs in 
plain-text messages, or that your senders are formatting URLs as plain 
text in HTML messages?


For example, if I write http://www.example.com, does it remain plain 
text, or does SM recognize and activate it as a clickable link?


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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Links in emails not sending?

2019-02-14 Thread Rick & Sharon


Win10 Pro workgroup PC.
User agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 
Firefox/52.0 SeaMonkey/2.49.4---Build identifier: 20180713174829


Have recently noticed that hyperlinks in received messages don't show 
URL info at the bottom of the current window, and also don't do anything 
when clicked.  The cursor does change when hovering so the link is 
recognized, it's just not acted on.  If I use 'Copy link location' and 
then try to paste that, there's nothing to paste.


Most of the time email links are a no-no, but 2 have been legitimate 
(one from my AV supplier, one from my ISP) and both failed to do anything.


Nothing obvious in Preferences, and shutting my AV completely off had no 
effect.


Suggestions?
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Links in emails not sending?

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