RE: WE Saying Invalid Copy

2017-04-05 Thread Rick Thomas via Talk
Hi Lary et All:
I called Dave at support.
We went into help > Licensing and deactivated my license then ReActivated it
and that fixed the problem - thanks Lary you were on the right track indeed.
If you are going to do this ensure you have at least 1 ReActivation left or
you may have problems if you deactivate with 0 left.
Dave had me use the online activation and deactivation and he said there may
have been some problems in their database associated with the recent sever
outage.
Rick USA

-Original Message-
From: Talk [mailto:talk-bounces+ofbgmail=mi.rr@lists.window-eyes.com] On
Behalf Of Larry Higgins via Talk
Sent: Wednesday, April 5, 2017 10:38 AM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Subject: Re: WE Saying Invalid Copy

An important correction!

Look for the validation offline instead. That should work for you.

Sorry, should have caught that error.

On 4/5/2017 9:12 AM, Larry Higgins via Talk wrote:
> rick,
>
> Try going to your license management dialog box in the WE help menu. 
> You should  find an option to revalidate online. Give that a try. It 
> may kick up and tell you that you have to contact AI Squared, but keep 
> looking for the option to validate.
>
> This just happened to me a few minutes ago, and has happened before, 
> about a year ago,  and  luckily, I ran across that set of  options 
> while desperately looking for help at that time.
>
> Really hope this helps,
>
> Larry
>
>
> On 4/5/2017 6:22 AM, Rick Thomas via Talk wrote:
>> Hi:
>> WindowEyes just popped up a message that I have an invalid copy of 
>> WindowEyes.
>> I have a Office 365 subscription and have never had a problem with 
>> neither WindowEyes nor Office 365 so I don't know what is going on.
>> The message popped up when I booted up this morning.
>> Anyone have any ideas?
>> Rick USA
>>
>> ___
>> Any views or opinions presented in this email are solely those of the 
>> author and do not necessarily represent those of Ai Squared.
>>
>> For membership options, visit
>>
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/larryhiggins22
%40comcast.net.
>>
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>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
>> List archives can be found at
>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
>>
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RE: WE Saying Invalid Copy

2017-04-05 Thread anthony borg via Talk
Rick what I suggest  you  to do  is to go to register and fill out that form
and send it to them, if you want to sort out your problem quickly. 

Anthony 
-Original Message-
From: Talk
[mailto:talk-bounces+anthonyborg001=gmail@lists.window-eyes.com] On
Behalf Of Rick Thomas via Talk
Sent: 05 April 2017 16:57
To: 'Larry Higgins' <larryhiggin...@comcast.net>; 'Window-Eyes Discussion
List' <talk@lists.window-eyes.com>
Subject: RE: WE Saying Invalid Copy

Hi:
I went to the license manager and the pop up said it found a valid copy  of
ou office on my machine.
The only option was to delete it or go to the site to delete it - the
license that is.
Rod said they have trouble with their server but if that was the case I
think allot of others would be posting about the same problem.
Perhaps I will have to call them, sigh.
Rick USA
-Original Message-
From: Larry Higgins [mailto:larryhiggin...@comcast.net]
Sent: Wednesday, April 5, 2017 10:12 AM
To: Rick Thomas <ofbgm...@mi.rr.com>; Window-Eyes Discussion List
<talk@lists.window-eyes.com>
Subject: Re: WE Saying Invalid Copy

rick,

Try going to your license management dialog box in the WE help menu. You
should  find an option to revalidate online. Give that a try. It may kick up
and tell you that you have to contact AI Squared, but keep looking for the
option to validate.

This just happened to me a few minutes ago, and has happened before, about a
year ago,  and  luckily, I ran across that set of  options while desperately
looking for help at that time.

Really hope this helps,

Larry


On 4/5/2017 6:22 AM, Rick Thomas via Talk wrote:
> Hi:
> WindowEyes just popped up a message that I have an invalid copy of 
> WindowEyes.
> I have a Office 365 subscription and have never had a problem with 
> neither WindowEyes nor Office 365 so I don't know what is going on.
> The message popped up when I booted up this morning.
> Anyone have any ideas?
> Rick USA
>
> ___
> Any views or opinions presented in this email are solely those of the
author and do not necessarily represent those of Ai Squared.
>
> For membership options, visit
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/larryhiggins22
%40comcast.net.
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> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
> List archives can be found at
> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
>

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RE: WE Saying Invalid Copy

2017-04-05 Thread Rick Thomas via Talk
Hi:
I went to the license manager and the pop up said it found a valid copy  of
ou office on my machine.
The only option was to delete it or go to the site to delete it - the
license that is.
Rod said they have trouble with their server but if that was the case I
think allot of others would be posting about the same problem.
Perhaps I will have to call them, sigh.
Rick USA
-Original Message-
From: Larry Higgins [mailto:larryhiggin...@comcast.net] 
Sent: Wednesday, April 5, 2017 10:12 AM
To: Rick Thomas <ofbgm...@mi.rr.com>; Window-Eyes Discussion List
<talk@lists.window-eyes.com>
Subject: Re: WE Saying Invalid Copy

rick,

Try going to your license management dialog box in the WE help menu. You
should  find an option to revalidate online. Give that a try. It may kick up
and tell you that you have to contact AI Squared, but keep looking for the
option to validate.

This just happened to me a few minutes ago, and has happened before, about a
year ago,  and  luckily, I ran across that set of  options while desperately
looking for help at that time.

Really hope this helps,

Larry


On 4/5/2017 6:22 AM, Rick Thomas via Talk wrote:
> Hi:
> WindowEyes just popped up a message that I have an invalid copy of 
> WindowEyes.
> I have a Office 365 subscription and have never had a problem with 
> neither WindowEyes nor Office 365 so I don't know what is going on.
> The message popped up when I booted up this morning.
> Anyone have any ideas?
> Rick USA
>
> ___
> Any views or opinions presented in this email are solely those of the
author and do not necessarily represent those of Ai Squared.
>
> For membership options, visit
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/larryhiggins22
%40comcast.net.
> For subscription options, visit 
> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
> List archives can be found at 
> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
>

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Re: WE Saying Invalid Copy

2017-04-05 Thread Larry Higgins via Talk

An important correction!

Look for the validation offline instead. That should work for you.

Sorry, should have caught that error.

On 4/5/2017 9:12 AM, Larry Higgins via Talk wrote:

rick,

Try going to your license management dialog box in the WE help menu. You
should  find an option to revalidate online. Give that a try. It may
kick up and tell you that you have to contact AI Squared, but keep
looking for the option to validate.

This just happened to me a few minutes ago, and has happened before,
about a year ago,  and  luckily, I ran across that set of  options while
desperately looking for help at that time.

Really hope this helps,

Larry


On 4/5/2017 6:22 AM, Rick Thomas via Talk wrote:

Hi:
WindowEyes just popped up a message that I have an invalid copy of
WindowEyes.
I have a Office 365 subscription and have never had a problem with
neither
WindowEyes nor Office 365 so I don't know what is going on.
The message popped up when I booted up this morning.
Anyone have any ideas?
Rick USA

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RE: WE Saying Invalid Copy

2017-04-05 Thread Olusegun -- Victory Associates LTD, Inc. via Talk
Tony wrote in part:

"but when you can take a free screen reader and accomplish task that you
cannot do with the $1,000.00 screen readers that's not an incentive to
continue to be a customer."

I do understand your thought process!  I have a Windows-based POINT OF SALE
(POS) app that requires some heavyweight scripting in order for it to work.
The cost of getting scripts written, $125 per hour, may be a bit more now,
kills me.  I was trying to work with one scripter out of Britain and he
wanted almost $40,000 to write scripts for the POS app in question.  Really?
An Android POS isn't about to DRIVE ME out of the marketplace!  Once the
buttons are correctly labeled by the app developer, I am pretty good to go.
Though I am not moving over to anything Apple because I detest proprietary
stuff, I am slowly KILLING WINDOWS and embracing Android more and more
because of the plethora of choices which Android has to offer me.  For less
than $1,000, I am able to get more done with Android than is the case with
my Windows screen reader.  

Now even if I can get this Windows POS app scripted for use with my Windows
screen reader, not all aspects of it will be accessible to me.  That's not
the case with any of the Android apps I've been playing ball with.  Once
everything is properly labeled, I have unfettered access to the entire app.


Windows screen readers didn't "see" what's happening to them coming!  Their
developers never prepared themselves for any eventualities.  I think that
the era of riding on the backs of blind computer users is nearly over.  Even
Microsoft's Narrator will have Braille support, and, when Windows10 Creator
with its talking installer is released, most blind folks will be able to
install Windows from the scratch with barely any sighted assistance.  In the
foreseeable future, I expect that blind people will be able to keep more of
their pennies in their purses, as opposed to lining them up and ferrying
them off to some screen reader developer!

Sincerely,
Olusegun
Denver, Colorado 



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Re: WE Saying Invalid Copy

2017-04-05 Thread Larry Higgins via Talk

rick,

Try going to your license management dialog box in the WE help menu. You 
should  find an option to revalidate online. Give that a try. It may 
kick up and tell you that you have to contact AI Squared, but keep 
looking for the option to validate.


This just happened to me a few minutes ago, and has happened before, 
about a year ago,  and  luckily, I ran across that set of  options while 
desperately looking for help at that time.


Really hope this helps,

Larry


On 4/5/2017 6:22 AM, Rick Thomas via Talk wrote:

Hi:
WindowEyes just popped up a message that I have an invalid copy of
WindowEyes.
I have a Office 365 subscription and have never had a problem with neither
WindowEyes nor Office 365 so I don't know what is going on.
The message popped up when I booted up this morning.
Anyone have any ideas?
Rick USA

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Re: WE Saying Invalid Copy

2017-04-05 Thread Reeva Webb via Talk
If it's in total meltdown you might wanna give tech support a call. I had
this happen like 2 years ago and that's what i had to do. Since we post vfo
nerger, how helpful tech support will be now i don't know.

"the world has been against you from day one, tomorrow's never promised
night has just begun, so sing with me we're all fucked" Walls Of Jericho

Reeva

On Apr 5, 2017 8:03 AM, "Tony C via Talk" <talk@lists.window-eyes.com>
wrote:

>The simple fact is that with all the free screen reader that out
> perform the paid ones, fewer and fewer people are spending their money on
> WE and Jaws. For years both of these developers have used the excuse that
> 95 percent of the problems we come up against in using a web site are
> always the fault of the web developer or a Windows problem. This just
> doesn't hold water anymore, never did really with me, but when you can take
> a free screen reader and accomplish task that you cannot do with the
> $1,000.00 screen readers that's not an incentive to continue to be a
> customer.
>
> -Original Message- From: Rod Hutton via Talk
> Sent: Wednesday, April 5, 2017 7:44 AM
> To: Rick Thomas ; Window-Eyes Discussion List
> Subject: RE: WE Saying Invalid Copy
>
> Hi Rick,
>
> I heard that the AI Squared server had a catastrophe yesterday, which had
> an affect App Central, at least.
> Perhaps this had an impact on those running the Office version of
> Window-Eyes.
>
> Hth,
>
> Rod
>
> -Original Message-
> From: Talk [mailto:talk-bounces+rod_hutton=hotmail.com@lists.window-
> eyes.com] On Behalf Of Rick Thomas via Talk
> Sent: Wednesday, April 5, 2017 8:30 AM
> To: anthonyborg...@gmail.com; 'Window-Eyes Discussion List' <
> talk@lists.window-eyes.com>
> Subject: RE: WE Saying Invalid Copy
>
> Hi:
> WindowEyes has also put me into demo mode even though I have a valid copy
> and valid office 365.
> Did you find any resolution?
> Rick USA
>
> -Original Message-
> From: anthony borg [mailto:anthonyborg...@gmail.com]
> Sent: Wednesday, April 5, 2017 8:03 AM
> To: 'Rick Thomas' <ofbgm...@mi.rr.com>; 'Window-Eyes Discussion List'
> <talk@lists.window-eyes.com>
> Subject: RE: WE Saying Invalid Copy
>
> Hi rick
>
> That's exactly what have happened to me yesterday.
>
> Anthony
>
> -Original Message-
> From: Talk
> [mailto:talk-bounces+anthonyborg001=gmail@lists.window-eyes.com] On
> Behalf Of Rick Thomas via Talk
> Sent: 05 April 2017 13:22
> To: 'Window-Eyes Discussion List' <talk@lists.window-eyes.com>
> Subject: WE Saying Invalid Copy
>
> Hi:
> WindowEyes just popped up a message that I have an invalid copy of
> WindowEyes.
> I have a Office 365 subscription and have never had a problem with neither
> WindowEyes nor Office 365 so I don't know what is going on.
> The message popped up when I booted up this morning.
> Anyone have any ideas?
> Rick USA
>
> ___
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> author
> and do not necessarily represent those of Ai Squared.
>
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> %40gmail.com.
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Re: WE Saying Invalid Copy

2017-04-05 Thread Tony C via Talk
   The simple fact is that with all the free screen reader that out perform 
the paid ones, fewer and fewer people are spending their money on WE and 
Jaws. For years both of these developers have used the excuse that 95 
percent of the problems we come up against in using a web site are always 
the fault of the web developer or a Windows problem. This just doesn't hold 
water anymore, never did really with me, but when you can take a free screen 
reader and accomplish task that you cannot do with the $1,000.00 screen 
readers that's not an incentive to continue to be a customer.


-Original Message- 
From: Rod Hutton via Talk

Sent: Wednesday, April 5, 2017 7:44 AM
To: Rick Thomas ; Window-Eyes Discussion List
Subject: RE: WE Saying Invalid Copy

Hi Rick,

I heard that the AI Squared server had a catastrophe yesterday, which had an 
affect App Central, at least.
Perhaps this had an impact on those running the Office version of 
Window-Eyes.


Hth,

Rod

-Original Message-
From: Talk 
[mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] On Behalf 
Of Rick Thomas via Talk

Sent: Wednesday, April 5, 2017 8:30 AM
To: anthonyborg...@gmail.com; 'Window-Eyes Discussion List' 
<talk@lists.window-eyes.com>

Subject: RE: WE Saying Invalid Copy

Hi:
WindowEyes has also put me into demo mode even though I have a valid copy
and valid office 365.
Did you find any resolution?
Rick USA

-Original Message-
From: anthony borg [mailto:anthonyborg...@gmail.com]
Sent: Wednesday, April 5, 2017 8:03 AM
To: 'Rick Thomas' <ofbgm...@mi.rr.com>; 'Window-Eyes Discussion List'
<talk@lists.window-eyes.com>
Subject: RE: WE Saying Invalid Copy

Hi rick

That's exactly what have happened to me yesterday.

Anthony

-Original Message-
From: Talk
[mailto:talk-bounces+anthonyborg001=gmail@lists.window-eyes.com] On
Behalf Of Rick Thomas via Talk
Sent: 05 April 2017 13:22
To: 'Window-Eyes Discussion List' <talk@lists.window-eyes.com>
Subject: WE Saying Invalid Copy

Hi:
WindowEyes just popped up a message that I have an invalid copy of
WindowEyes.
I have a Office 365 subscription and have never had a problem with neither
WindowEyes nor Office 365 so I don't know what is going on.
The message popped up when I booted up this morning.
Anyone have any ideas?
Rick USA

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RE: WE Saying Invalid Copy

2017-04-05 Thread Rod Hutton via Talk
Hi Rick,

I heard that the AI Squared server had a catastrophe yesterday, which had an 
affect App Central, at least.
Perhaps this had an impact on those running the Office version of Window-Eyes.

Hth,

Rod

-Original Message-
From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] 
On Behalf Of Rick Thomas via Talk
Sent: Wednesday, April 5, 2017 8:30 AM
To: anthonyborg...@gmail.com; 'Window-Eyes Discussion List' 
<talk@lists.window-eyes.com>
Subject: RE: WE Saying Invalid Copy

Hi:
WindowEyes has also put me into demo mode even though I have a valid copy
and valid office 365.
Did you find any resolution?
Rick USA

-Original Message-
From: anthony borg [mailto:anthonyborg...@gmail.com] 
Sent: Wednesday, April 5, 2017 8:03 AM
To: 'Rick Thomas' <ofbgm...@mi.rr.com>; 'Window-Eyes Discussion List'
<talk@lists.window-eyes.com>
Subject: RE: WE Saying Invalid Copy

Hi rick 

That's exactly what have happened to me yesterday. 

Anthony 

-Original Message-
From: Talk
[mailto:talk-bounces+anthonyborg001=gmail@lists.window-eyes.com] On
Behalf Of Rick Thomas via Talk
Sent: 05 April 2017 13:22
To: 'Window-Eyes Discussion List' <talk@lists.window-eyes.com>
Subject: WE Saying Invalid Copy

Hi:
WindowEyes just popped up a message that I have an invalid copy of
WindowEyes.
I have a Office 365 subscription and have never had a problem with neither
WindowEyes nor Office 365 so I don't know what is going on.
The message popped up when I booted up this morning.
Anyone have any ideas?
Rick USA

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RE: WE Saying Invalid Copy

2017-04-05 Thread Rick Thomas via Talk
Hi:
WindowEyes has also put me into demo mode even though I have a valid copy
and valid office 365.
Did you find any resolution?
Rick USA

-Original Message-
From: anthony borg [mailto:anthonyborg...@gmail.com] 
Sent: Wednesday, April 5, 2017 8:03 AM
To: 'Rick Thomas' <ofbgm...@mi.rr.com>; 'Window-Eyes Discussion List'
<talk@lists.window-eyes.com>
Subject: RE: WE Saying Invalid Copy

Hi rick 

That's exactly what have happened to me yesterday. 

Anthony 

-Original Message-
From: Talk
[mailto:talk-bounces+anthonyborg001=gmail@lists.window-eyes.com] On
Behalf Of Rick Thomas via Talk
Sent: 05 April 2017 13:22
To: 'Window-Eyes Discussion List' <talk@lists.window-eyes.com>
Subject: WE Saying Invalid Copy

Hi:
WindowEyes just popped up a message that I have an invalid copy of
WindowEyes.
I have a Office 365 subscription and have never had a problem with neither
WindowEyes nor Office 365 so I don't know what is going on.
The message popped up when I booted up this morning.
Anyone have any ideas?
Rick USA

___
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and do not necessarily represent those of Ai Squared.

For membership options, visit
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/anthonyborg001
%40gmail.com.
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http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
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http://lists.window-eyes.com/private.cgi/talk-window-eyes.com

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RE: WE Saying Invalid Copy

2017-04-05 Thread anthony borg via Talk
Hi rick 

That's exactly what have happened to me yesterday. 

Anthony 

-Original Message-
From: Talk
[mailto:talk-bounces+anthonyborg001=gmail@lists.window-eyes.com] On
Behalf Of Rick Thomas via Talk
Sent: 05 April 2017 13:22
To: 'Window-Eyes Discussion List' 
Subject: WE Saying Invalid Copy

Hi:
WindowEyes just popped up a message that I have an invalid copy of
WindowEyes.
I have a Office 365 subscription and have never had a problem with neither
WindowEyes nor Office 365 so I don't know what is going on.
The message popped up when I booted up this morning.
Anyone have any ideas?
Rick USA

___
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and do not necessarily represent those of Ai Squared.

For membership options, visit
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/anthonyborg001
%40gmail.com.
For subscription options, visit
http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
List archives can be found at
http://lists.window-eyes.com/private.cgi/talk-window-eyes.com

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