Re: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread Chris Skarstad via Talk 
What I find disturbing and quite frustrating is that we have to do all 
this, just to install a version of Windows.  I fully understand that 
Microsoft has a lot of work on their hands, releasing a major update to 
an operating system is more work than I can possibly imagine. However, 
so many people, including me, are having this issue when atempting to 
install the anniversary update, and it shouldn't be that way.  Microsoft 
is well aware that third party screenreader companies exist, but I think 
they were so excited about their updates to narator, that they 
completely forgot about the problems people may experience with other 
screenreaders like JAWS and Window-eyes.  NVDA isn't included in this 
because it doesn't use any kind of a display driver, yet it gets the 
work done very well.  I'm wondering if AI Squared wouldn't do well to 
try to figure out a similar strategy


, so that next time this sort of thing happens there wouldn't be such 
frustration?  I mean, here it is, August 4th and the update still hasn't 
come down for me yet.  To be quite honest at this very moment I'm 
actually glad it hasn't, given some of the horror stories i've heard 
about people who've installed the update.  I'm to the point in my life 
where I don't want to do any screwing around, I just want stuff to work 
and do what it's supposed to. We should not in any way shape or form 
have to fiddle around with our computers just to make an update work.  
we had to learn about this all on our own, and Microsoft has failed 
big-time here.  The version I have on my machine of Windows 10 is one of 
the most stable versions I've ever seen, but it sounds like this update 
is a nightmare.  I've heard everything from people having crackly 
sounds, to people not being able to log into their pc's, to all kinds of 
other stuff.   So I must say at this point I really don't want the 
update until I can be assured that everything is stable again.


I'm telling you guys, we absolutely should not have to do all this. it 
should just work. It should be a case of installing the update, and it 
just works.  We may need narator to finish the setup process, which i'm 
ok with, but all this is just a mess.









On 8/4/2016 3:39 PM, Vaughan Dodd via Talk wrote:

Hi all.

I find this discussion disturbing, and wonder if we are dealing with some 
machine specific behaviours.

I've listened to two podcasts regarding Windows 10.  The Main Menu episode featuring 
Narrator's improvements did not discuss possible installation of 10 issues.  Neither did 
Jonathan Mosen's "Blind Side" of yesterday, featuring Geoff Bishop, raise the 
sorts of problems this list is talking about.

I do agree that it looks as if Microsoft is being incredibly sloppy.

Unless I've missed something, I have not seen in the supplied documentation for 
Window-Eyes 9.5 any mention of update issues.  I most certainly recall screen 
reader companies going to great lengths to describe the need for removal of 
screen readers and their drivers when 10 came out last year.

Just hope my update works as I expect it to!


Vaughan.



Please telephone the Regional Disability and Health Team prior to emailing or 
faxing any new referrals.

Vaughan Dodd, Regional Disability Advisor.

Desk2desk: 97187.
Email: vaughan.dodd...@msd.govt.nz.
For referrals: email fax_gnlis001_health_disabil...@msd.govt.nz.

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-Original Message-
From: Talk 
[mailto:talk-bounces+vaughan.dodd001=msd.govt...@lists.window-eyes.com] On 
Behalf Of Curtis Delzer via Talk
Sent: Friday, 5 August 2016 5:07 a.m.
To: Joseph Norton
Cc: 'Window-Eyes Discussion List'
Subject: Re: still no luck updating to Win 10 anniversary edition

I tried, even with the video drivers' from both jfw and window-eyes 
"neutralized" in device manager, using narrator and / or NVDA, but they had to 
be un-installed before I had any joy yesterday.
MicroSoft is sloppy too since someone should have known about this, in fact 
staff at both VFO / AI-Squared should have known that windows' 7 updater as 
such from last year were using a version of the video drivers that, though they 
work fine with the earlier version of windows ten from last November, will not 
allow the install of the anniversary update.
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Thu, 4 Aug 2016 12:45:16 -0400
"Joseph Norton" <joseph.nor...@gmail.com> wrote:


Interesting thing about that.  I used a copy of the tool I had
downloaded a few months ago, and, it got the earlier version.  I had
to go to MicroSoft and get the download from there, which gave me the latest 
version.

I can't say anything about my particular system, because I did a fresh
install with the tool, and, didn't have anything other than narrator
running when I upgraded.  I'm funny about how I do thing

RE: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread Vaughan Dodd via Talk 
Hi all.

I find this discussion disturbing, and wonder if we are dealing with some 
machine specific behaviours.

I've listened to two podcasts regarding Windows 10.  The Main Menu episode 
featuring Narrator's improvements did not discuss possible installation of 10 
issues.  Neither did Jonathan Mosen's "Blind Side" of yesterday, featuring 
Geoff Bishop, raise the sorts of problems this list is talking about.

I do agree that it looks as if Microsoft is being incredibly sloppy.

Unless I've missed something, I have not seen in the supplied documentation for 
Window-Eyes 9.5 any mention of update issues.  I most certainly recall screen 
reader companies going to great lengths to describe the need for removal of 
screen readers and their drivers when 10 came out last year.

Just hope my update works as I expect it to!


Vaughan.



Please telephone the Regional Disability and Health Team prior to emailing or 
faxing any new referrals.

Vaughan Dodd, Regional Disability Advisor.

Desk2desk: 97187.
Email: vaughan.dodd...@msd.govt.nz.
For referrals: email fax_gnlis001_health_disabil...@msd.govt.nz.

Our up-to-date desk file is located at: 
http://doogle.ssi.govt.nz/resources/publications/reports-research/regional/auckland/auckland-health-disability-resources.html

-Original Message-
From: Talk 
[mailto:talk-bounces+vaughan.dodd001=msd.govt...@lists.window-eyes.com] On 
Behalf Of Curtis Delzer via Talk
Sent: Friday, 5 August 2016 5:07 a.m.
To: Joseph Norton
Cc: 'Window-Eyes Discussion List'
Subject: Re: still no luck updating to Win 10 anniversary edition

I tried, even with the video drivers' from both jfw and window-eyes 
"neutralized" in device manager, using narrator and / or NVDA, but they had to 
be un-installed before I had any joy yesterday. 
MicroSoft is sloppy too since someone should have known about this, in fact 
staff at both VFO / AI-Squared should have known that windows' 7 updater as 
such from last year were using a version of the video drivers that, though they 
work fine with the earlier version of windows ten from last November, will not 
allow the install of the anniversary update.
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Thu, 4 Aug 2016 12:45:16 -0400
"Joseph Norton" <joseph.nor...@gmail.com> wrote:

> Interesting thing about that.  I used a copy of the tool I had 
> downloaded a few months ago, and, it got the earlier version.  I had 
> to go to MicroSoft and get the download from there, which gave me the latest 
> version.
> 
> I can't say anything about my particular system, because I did a fresh 
> install with the tool, and, didn't have anything other than narrator 
> running when I upgraded.  I'm funny about how I do things like this.
> 
> 
> -Original Message-
> From: Talk
> [mailto:talk-bounces+joseph.norton=gmail@lists.window-eyes.com] On 
> Behalf Of Curtis Delzer via Talk
> Sent: Thursday, August 4, 2016 12:09 AM
> To: Don Smith <dsmith1...@cogeco.ca>; Window-Eyes Discussion List 
> <talk@lists.window-eyes.com>
> Subject: Re: still no luck updating to Win 10 anniversary edition
> 
> I; hope that those who did run the tool got the latest updated windows. 
> -
> Curtis Delzer, HS.
> K6VFO
> San Bernardino, CA
> 
> On Wed, 3 Aug 2016 19:52:12 -0400
> Don Smith via Talk <talk@lists.window-eyes.com> wrote:
> 
> > Hi Gerry:
> > 
> > Ok, I am running windows 10, and we 9.51 And have downloaded the 
> > tool file from micro soft.
> > 
> > By just running the tool file, is that it and the download will start?
> > Thanks
> > Don
> > 
> > 
> > ___
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> > the
> author and do not necessarily represent those of Ai Squared.
> > 
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> 0calwe
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Re: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread Curtis Delzer via Talk 
I tried, even with the video drivers' from both jfw and window-eyes
"neutralized" in device manager, using narrator and / or NVDA, but they
had to be un-installed before I had any joy yesterday. 
MicroSoft is sloppy too since someone should have known about this, in
fact staff at both VFO / AI-Squared should have known that windows' 7
updater as such from last year were using a version of the video
drivers that, though they work fine with the earlier version of windows
ten from last November, will not allow the install of the anniversary
update.
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Thu, 4 Aug 2016 12:45:16 -0400
"Joseph Norton" <joseph.nor...@gmail.com> wrote:

> Interesting thing about that.  I used a copy of the tool I had downloaded a
> few months ago, and, it got the earlier version.  I had to go to MicroSoft
> and get the download from there, which gave me the latest version.
> 
> I can't say anything about my particular system, because I did a fresh
> install with the tool, and, didn't have anything other than narrator running
> when I upgraded.  I'm funny about how I do things like this.
> 
> 
> -Original Message-
> From: Talk
> [mailto:talk-bounces+joseph.norton=gmail@lists.window-eyes.com] On
> Behalf Of Curtis Delzer via Talk
> Sent: Thursday, August 4, 2016 12:09 AM
> To: Don Smith <dsmith1...@cogeco.ca>; Window-Eyes Discussion List
> <talk@lists.window-eyes.com>
> Subject: Re: still no luck updating to Win 10 anniversary edition
> 
> I; hope that those who did run the tool got the latest updated windows. 
> -
> Curtis Delzer, HS.
> K6VFO
> San Bernardino, CA
> 
> On Wed, 3 Aug 2016 19:52:12 -0400
> Don Smith via Talk <talk@lists.window-eyes.com> wrote:
> 
> > Hi Gerry:
> > 
> > Ok, I am running windows 10, and we 9.51 And have downloaded the tool 
> > file from micro soft.
> > 
> > By just running the tool file, is that it and the download will start?
> > Thanks
> > Don
> > 
> > 
> > ___
> > Any views or opinions presented in this email are solely those of the
> author and do not necessarily represent those of Ai Squared.
> > 
> > For membership options, visit
> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/curtis%40calwe
> b.com.
> > For subscription options, visit 
> > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
> > List archives can be found at 
> > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
> 
> 
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RE: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread Joseph Norton via Talk 
Interesting thing about that.  I used a copy of the tool I had downloaded a
few months ago, and, it got the earlier version.  I had to go to MicroSoft
and get the download from there, which gave me the latest version.

I can't say anything about my particular system, because I did a fresh
install with the tool, and, didn't have anything other than narrator running
when I upgraded.  I'm funny about how I do things like this.


-Original Message-
From: Talk
[mailto:talk-bounces+joseph.norton=gmail@lists.window-eyes.com] On
Behalf Of Curtis Delzer via Talk
Sent: Thursday, August 4, 2016 12:09 AM
To: Don Smith <dsmith1...@cogeco.ca>; Window-Eyes Discussion List
<talk@lists.window-eyes.com>
Subject: Re: still no luck updating to Win 10 anniversary edition

I; hope that those who did run the tool got the latest updated windows. 
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Wed, 3 Aug 2016 19:52:12 -0400
Don Smith via Talk <talk@lists.window-eyes.com> wrote:

> Hi Gerry:
> 
> Ok, I am running windows 10, and we 9.51 And have downloaded the tool 
> file from micro soft.
> 
> By just running the tool file, is that it and the download will start?
> Thanks
> Don
> 
> 
> ___
> Any views or opinions presented in this email are solely those of the
author and do not necessarily represent those of Ai Squared.
> 
> For membership options, visit
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b.com.
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Re: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread David via Talk 

Oh, OK, you found the point I missed, didn't you. :)

I of course did mean the LIGHT version should be that light, that it did 
not hang on the same stuff as the full version. It should simply just be 
a way for the screen reader to creep out of a tight spot. In this 
particular case, the way I get it, the Display driver or something along 
that line, is the bottleneck. Maybe that is why NVDA does work, since it 
may not have such a display driver thing. Well, then, why not a light 
version of the heavy-pounder screen readers, which would kick into 
action, when the main core did not get through. Or, at least, the user 
would have a chance to start the light version.


OK, I hear you all. Why invent the wheel all over. See that is not my 
point, to have such reinvention. But it does not help a less trained 
user, if he has to operate another screen reader, with all its 
differences in key-commands for controlling the operation. He wants to 
be able to operate the system he has learned through hard hours, and use 
the commands and controls he is used to. OK, none of the advanced 
features or loads of apps will be running. But if you start NVDA, and 
you simply want to read the Window title, don't be surprised that the 
Cttrl-Shift-T command will produce no result to you. You now will have 
to press something like Insert-T, which you are used to hit for having 
read the current time (in Window-Eyes). See how quickly a user would get 
lost? If he had a light version of WE, which would run the very basic 
screen reader functionality, without any super-advanced driver or 
bottom-software, he could continue to use the familiar keystrokes, till 
he had everything back in order, and could again be running full-sized.


No, it is no big deal - for all of us who are doing this kind of 
multi-screen reader operation all the time; due to our expensive product 
not always working. And it is likely no big deal, for all those of us 
who has been behind assistive computers for several decades, and been 
using so many different pieces of software up through the years, that we 
simply just have come to a point of some mental multi-tasking, 
memorizing all kind of command keystrokes - past and present. Yet, I 
dare say, even among the list members, there likely would be quite a 
number of users, who will find it no less than confusing to have to 
operate several screen readers to get a job done. And what if you are 
trying to install, and speech disappear? How will you even be able to 
check the list archives for suggestions, that would tell you to download 
and install the NVDA screen reader, then to have to familirize yourself 
with the commands in that software. Remember, speech has disappeared, so 
how would a user do that?


OK, tell all users to install NVDA, and at least get it set up for their 
likings, just in case they might need it some time down the road. That 
is what we - the more advanced ones do, ain't it. But then, why not have 
AISquared simply tell the user - as part of their initial installation 
process:
"Our product may crash on you, through this installation, so would 
you please cancel and go get a freeware screen reader, which may help 
you out where we don't..."
Sure; it is ironic; such an idea. But in reality, that is where the user 
end up anyway, the way things are today.


Yes, WE and Jaws along with other big screen readers, they all are like 
jetplanes - compared to the slow-train of NVDA. But if they want to be 
jetplanes, then make sure the plane will be possible to fly, even should 
one or two engines fail. Don't expect every user on this globe, to 
automatically know, that if his paid-for product fails, then he can just 
jump the wagon of the free alternative.



David

On 8/4/2016 12:29 PM, Dave wrote:

Yes David, I too find it quite ironic that I, at times, need to use NVDA
in order to fix the High End Commershal one.

But, getting to my real point, I think you have a great idea there.  To
have a Little Brother edition of Window Eyes, one to use when doing
fixes, or Installs would be great.

Of course, the reason why Big Brother does not work, may also keep the
Little Brother from working, since they both are probably going to be
using the same method to read the screen.  NVDA seems to use some other
method than JAWS or WE.

I would probably use NVDA all the time, but I have found a couple of
programs it won't read, and Win eyes will, so I stay with Win Eyes.

Grumpy Dave




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Re: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread Matthew Chao via Talk 

That sounds like the Anniversary Edition.--Matthew Chao




On 8/4/2016 12:36 AM, net bat via Talk wrote:

what is your build number that was installed?
i have been trying to find out if i got the final release.
i haven't found it anyware with google.
the version i got is 1607 build 1493.10
this one installed without haveing to uninstall w e or the jaws 17 
demo i have.


-Original Message- From: Curtis Delzer via Talk
Sent: Wednesday, August 03, 2016 9:03 PM
To: Chris Grabowski ; Window-Eyes Discussion List
Subject: Re: still no luck updating to Win 10 anniversary edition

Chris, as you know I was using window-eyes 9.5.10, and the issue is that
I had run the install  for window-eyes 8.0 which was the base install
for my 9.5.10. I found this out when I uninstalled last night for the
first time. In that way I found out that the installer did not remove my
we display driver at all. Many of us customers updated from windows 7 to
ten initially last July, 2015, so we have to remove window-eyes
including deleting the drivers from within control panel and device
manager. I was only able to update to the current windows anniversary
update after I did this.
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Wed, 3 Aug 2016 20:34:00 +
Chris Grabowski via Talk <talk@lists.window-eyes.com> wrote:

Make sure you are using the latest Zoomtext released yesterday and 
Window-eyes 9.5.1.

Chris



Ai Squared Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com


-Original Message-
From: Talk 
[mailto:talk-bounces+cgrabowski=aisquared@lists.window-eyes.com] 
On Behalf Of Larry Higgins via Talk

Sent: Wednesday, August 3, 2016 1:39 PM
To: pete gurney <p...@gurneyfamily.org.uk>; Window-Eyes Discussion 
List <talk@lists.window-eyes.com>; Chris Skarstad 
<rascal0...@verizon.net>

Subject: Re: still no luck updating to Win 10 anniversary edition

OK, and please. Where do you go to find out if you have this troublesome
display driver, and what is the safest way to uninstall.


Thanks,

Larry

On 8/3/2016 12:01 PM, pete gurney via Talk wrote:
> hi chris,
>
> unfortunately, to install the anniversary update you need to uninstall
> the window-eyes display driver and any freedom scientific drivers that
> you have installed before it will go ahead.
> thankfully the free screen reader NVDA will continue to work for you
> while you get the update started.
>
> pete.
>
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Re: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread Russ Kiehne via Talk 
I was able to upgrade to the Anniversary edition without removing Window 
Eyes.  I did the upgrade from the windows update option.


-Original Message- 
From: pete gurney via Talk

Sent: Wednesday, August 3, 2016 10:01 AM
To: Chris Skarstad ; Window-Eyes Discussion List
Subject: Re: still no luck updating to Win 10 anniversary edition

hi chris,

unfortunately, to install the anniversary update you need to uninstall
the window-eyes display driver and any freedom scientific drivers that
you have installed before it will go ahead.
thankfully the free screen reader NVDA will continue to work for you
while you get the update started.

pete.
--
pete gurney <p...@gurneyfamily.org.uk>

On Wed, 03 Aug 2016 12:44:19 -0400
Chris Skarstad via Talk <talk@lists.window-eyes.com> wrote:


Hi folks

I'm still not having any luck installing the Windows 10 anniversary 
update.   the win 10 upgrade assistant reports that my display isn't 
compadible, but i'm running Windows 10 already and from what i'm told by 
sighted folks, it looks just exactly as it should.  i even went so far as 
to check to see if the ati display adapter had any updates, which it 
doesn't.  I'm just confused, and don't know what to do to get this to 
work. i know others are experiencing the same thing, so i'm hoping someone 
can find an answer soon.  If anyone has any ideas, let me know what I can 
do.

 Thanks!



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Re: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread Larry Higgins via Talk 

Michael,

My sounds did indeed change. It became quite distorted. This also 
happened when I upgraded from Windows 8.1 to 10. My card is an on board 
Realtek sound card so all I had to do was go into the properties and tab 
to the enhancements and disable them, and now all is right with speech 
and WE.



On 8/3/2016 11:19 PM, michaels mail via Talk wrote:

Hi Bob i also updated my HP Notebook to the win 10 anniversary last
night all went well.
But i di dfind after the sound changed on my notebook it sounds
desturted now.
Did your sound change too.
Cheers Michael.

-Original Message- From: Bob Tinney via Talk
Sent: Thursday, August 4, 2016 2:07 AM
To: pete gurney ; Window-Eyes Discussion List
Subject: Re: still no luck updating to Win 10 anniversary edition

I updated my HP I7 laptop this morning without a problem.  My desktop
which is running win 10 pro is not showing the upgrade yet.


I did not have to uninstall the Win-Eyes display driver on my laptop to
successfully install the upgrade.

Bob, K8LR, tinn...@charter.net

On 8/3/2016 1:01 PM, pete gurney via Talk wrote:

hi chris,

unfortunately, to install the anniversary update you need to uninstall
the window-eyes display driver and any freedom scientific drivers that
you have installed before it will go ahead.
thankfully the free screen reader NVDA will continue to work for you
while you get the update started.

pete.


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Re: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread john pitts via Talk 
well we have got one, it’s called NVDA, and it’s free, and after this 
sherade with the new windows update, i won’t be spending any more money on any 
of the screen readers, that you have to take a second mortgage for, that’s my 2 
pence worth.

From: David via Talk 
Sent: Thursday, August 4, 2016 9:32 AM
To: Curtis Delzer ; Window-Eyes Discussion List ; Chris Skarstad 
Subject: Re: still no luck updating to Win 10 anniversary edition

Ain't this simply just too funny.

Go pay a thousand dollars for a screen reader, and then you have to use 
a freeware one to get things installed. No, guys, this time I am not 
here to complain, simply just think it to be a smiler.

One thing the makers of the paid-for screen readers now aday may want to 
consider, is if it would not have been an idea to have a somehow light 
version of the screen reader, that would kick in when installing things. 
Let us have all the jingles and bells, when we need it, but let us have 
a screen reader that helps us out when all we need is speech.

To tell the user to go and get another screen reader, so as to have 
their paid-for product up running; well, to a less trained new user, may 
seem not just strange, but directly get them worried.

Just thought to throw the idea on the board, even if we have had it 
there before. But relying on the amount of messages seen on the list the 
last few days, in this regard, tells me something might be wanted to be 
a bit more smooth running in the future. BTW, has NVDA been translated 
into all the languages supported by Jaws and Window-Eyes? Or, would we 
end up with a user in a foreign language, having to pay for his screen 
reader in his language, but use a non-translated version of NVDA for his 
installation tweaking? That at least, from many years of training 
non-English users, I could say would throw a multitude off the wagon.


David

On 8/4/2016 5:59 AM, Curtis Delzer via Talk wrote:
> you need to uninstall window-eyes and jfw and then go to the control
> panel in device manager making sure both the freedom scientific display
> driver and the window-eyes driver are removed. Using NVDA, you can then
> install the update. I tried a lot of contortions before I got it to work.
> -
> Curtis Delzer, HS.
> K6VFO
> San Bernardino, CA
>
> On Wed, 03 Aug 2016 12:44:19 -0400
> Chris Skarstad via Talk <talk@lists.window-eyes.com> wrote:
>
>> Hi folks
>>
>> I'm still not having any luck installing the Windows 10 anniversary update.  
>>  the win 10 upgrade assistant reports that my display isn't compadible, but 
>> i'm running Windows 10 already and from what i'm told by sighted folks, it 
>> looks just exactly as it should.  i even went so far as to check to see if 
>> the ati display adapter had any updates, which it doesn't.  I'm just 
>> confused, and don't know what to do to get this to work. i know others are 
>> experiencing the same thing, so i'm hoping someone can find an answer soon.  
>> If anyone has any ideas, let me know what I can do.
>>   Thanks!
>>
>>
>>
>> ___
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>> and do not necessarily represent those of Ai Squared.
>>
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>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/curtis%40calweb.com.
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Re: still no luck updating to Win 10 anniversary edition

2016-08-04 Thread David via Talk 

Ain't this simply just too funny.

Go pay a thousand dollars for a screen reader, and then you have to use 
a freeware one to get things installed. No, guys, this time I am not 
here to complain, simply just think it to be a smiler.


One thing the makers of the paid-for screen readers now aday may want to 
consider, is if it would not have been an idea to have a somehow light 
version of the screen reader, that would kick in when installing things. 
Let us have all the jingles and bells, when we need it, but let us have 
a screen reader that helps us out when all we need is speech.


To tell the user to go and get another screen reader, so as to have 
their paid-for product up running; well, to a less trained new user, may 
seem not just strange, but directly get them worried.


Just thought to throw the idea on the board, even if we have had it 
there before. But relying on the amount of messages seen on the list the 
last few days, in this regard, tells me something might be wanted to be 
a bit more smooth running in the future. BTW, has NVDA been translated 
into all the languages supported by Jaws and Window-Eyes? Or, would we 
end up with a user in a foreign language, having to pay for his screen 
reader in his language, but use a non-translated version of NVDA for his 
installation tweaking? That at least, from many years of training 
non-English users, I could say would throw a multitude off the wagon.



David

On 8/4/2016 5:59 AM, Curtis Delzer via Talk wrote:

you need to uninstall window-eyes and jfw and then go to the control
panel in device manager making sure both the freedom scientific display
driver and the window-eyes driver are removed. Using NVDA, you can then
install the update. I tried a lot of contortions before I got it to work.
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Wed, 03 Aug 2016 12:44:19 -0400
Chris Skarstad via Talk  wrote:


Hi folks

I'm still not having any luck installing the Windows 10 anniversary update.   
the win 10 upgrade assistant reports that my display isn't compadible, but i'm 
running Windows 10 already and from what i'm told by sighted folks, it looks 
just exactly as it should.  i even went so far as to check to see if the ati 
display adapter had any updates, which it doesn't.  I'm just confused, and 
don't know what to do to get this to work. i know others are experiencing the 
same thing, so i'm hoping someone can find an answer soon.  If anyone has any 
ideas, let me know what I can do.
  Thanks!



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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread net bat via Talk 

what is your build number that was installed?
i have been trying to find out if i got the final release.
i haven't found it anyware with google.
the version i got is 1607 build 1493.10
this one installed without haveing to uninstall w e or the jaws 17 demo i have.

-Original Message- 
From: Curtis Delzer via Talk

Sent: Wednesday, August 03, 2016 9:03 PM
To: Chris Grabowski ; Window-Eyes Discussion List
Subject: Re: still no luck updating to Win 10 anniversary edition

Chris, as you know I was using window-eyes 9.5.10, and the issue is that
I had run the install  for window-eyes 8.0 which was the base install
for my 9.5.10. I found this out when I uninstalled last night for the
first time. In that way I found out that the installer did not remove my
we display driver at all. Many of us customers updated from windows 7 to
ten initially last July, 2015, so we have to remove window-eyes
including deleting the drivers from within control panel and device
manager. I was only able to update to the current windows anniversary
update after I did this.
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Wed, 3 Aug 2016 20:34:00 +
Chris Grabowski via Talk <talk@lists.window-eyes.com> wrote:

Make sure you are using the latest Zoomtext released yesterday and 
Window-eyes 9.5.1.

Chris



Ai Squared Support
Ai Squared
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(802) 362-3612
www.aisquared.com


-Original Message-
From: Talk 
[mailto:talk-bounces+cgrabowski=aisquared@lists.window-eyes.com] On 
Behalf Of Larry Higgins via Talk

Sent: Wednesday, August 3, 2016 1:39 PM
To: pete gurney <p...@gurneyfamily.org.uk>; Window-Eyes Discussion List 
<talk@lists.window-eyes.com>; Chris Skarstad <rascal0...@verizon.net>

Subject: Re: still no luck updating to Win 10 anniversary edition

OK, and please. Where do you go to find out if you have this troublesome
display driver, and what is the safest way to uninstall.


Thanks,

Larry

On 8/3/2016 12:01 PM, pete gurney via Talk wrote:
> hi chris,
>
> unfortunately, to install the anniversary update you need to uninstall
> the window-eyes display driver and any freedom scientific drivers that
> you have installed before it will go ahead.
> thankfully the free screen reader NVDA will continue to work for you
> while you get the update started.
>
> pete.
>
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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread michaels mail via Talk 
Hi Bob i also updated my HP Notebook to the win 10 anniversary last night 
all went well.
But i di dfind after the sound changed on my notebook it sounds desturted 
now.

Did your sound change too.
Cheers Michael.

-Original Message- 
From: Bob Tinney via Talk

Sent: Thursday, August 4, 2016 2:07 AM
To: pete gurney ; Window-Eyes Discussion List
Subject: Re: still no luck updating to Win 10 anniversary edition

I updated my HP I7 laptop this morning without a problem.  My desktop
which is running win 10 pro is not showing the upgrade yet.


I did not have to uninstall the Win-Eyes display driver on my laptop to
successfully install the upgrade.

Bob, K8LR, tinn...@charter.net

On 8/3/2016 1:01 PM, pete gurney via Talk wrote:

hi chris,

unfortunately, to install the anniversary update you need to uninstall
the window-eyes display driver and any freedom scientific drivers that
you have installed before it will go ahead.
thankfully the free screen reader NVDA will continue to work for you
while you get the update started.

pete.


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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Curtis Delzer via Talk 
I; hope that those who did run the tool got the latest updated windows. 
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Wed, 3 Aug 2016 19:52:12 -0400
Don Smith via Talk  wrote:

> Hi Gerry:
> 
> Ok, I am running windows 10, and we 9.51
> And have downloaded the tool file from micro soft.
> 
> By just running the tool file, is that it and the download will start?
> Thanks
> Don
> 
> 
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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Curtis Delzer via Talk 
Chris, as you know I was using window-eyes 9.5.10, and the issue is that
I had run the install  for window-eyes 8.0 which was the base install
for my 9.5.10. I found this out when I uninstalled last night for the
first time. In that way I found out that the installer did not remove my
we display driver at all. Many of us customers updated from windows 7 to
ten initially last July, 2015, so we have to remove window-eyes
including deleting the drivers from within control panel and device
manager. I was only able to update to the current windows anniversary
update after I did this. 
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Wed, 3 Aug 2016 20:34:00 +
Chris Grabowski via Talk <talk@lists.window-eyes.com> wrote:

> Make sure you are using the latest Zoomtext released yesterday and 
> Window-eyes 9.5.1.
> Chris
> 
> 
> 
> Ai Squared Support
> Ai Squared
> 725 Airport North Office Park
> Fort Wayne, IN 46825
> (802) 362-3612
> www.aisquared.com
> 
> 
> -Original Message-
> From: Talk 
> [mailto:talk-bounces+cgrabowski=aisquared@lists.window-eyes.com] On 
> Behalf Of Larry Higgins via Talk
> Sent: Wednesday, August 3, 2016 1:39 PM
> To: pete gurney <p...@gurneyfamily.org.uk>; Window-Eyes Discussion List 
> <talk@lists.window-eyes.com>; Chris Skarstad <rascal0...@verizon.net>
> Subject: Re: still no luck updating to Win 10 anniversary edition
> 
> OK, and please. Where do you go to find out if you have this troublesome 
> display driver, and what is the safest way to uninstall.
> 
> 
> Thanks,
> 
> Larry
> 
> On 8/3/2016 12:01 PM, pete gurney via Talk wrote:
> > hi chris,
> >
> > unfortunately, to install the anniversary update you need to uninstall
> > the window-eyes display driver and any freedom scientific drivers that
> > you have installed before it will go ahead.
> > thankfully the free screen reader NVDA will continue to work for you
> > while you get the update started.
> >
> > pete.
> >
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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Curtis Delzer via Talk 
I tried that, disabled the display drivers for both window-eyes and jfw
but the pesky program would not update until I deleted them.
-
Curtis Delzer, HS.
K6VFO
San Bernardino, CA

On Wed, 3 Aug 2016 11:52:35 -0700
Armando Maldonado via Talk <talk@lists.window-eyes.com> wrote:

> Go into your device manager, display, and disable the display driver
> associated with Window-Eyes, this will fool the computer you uninstalled it
> and run the updater again. Make sure you have either NVDA or Narrator
> running so you do not lose speech. Once installed, then go back to device
> manager and enable the display driver, hope this works.
> For those who have yet received the Anniversary upgrade, this is what I
> found on the google search and am currently running the update.
> Windows10Upgrade9252 is your friend.
> Best, Armando
> 
> -Original Message-
> From: Talk
> [mailto:talk-bounces+armando.maldonado0767=gmail@lists.window-eyes.com]
> On Behalf Of Larry Higgins via Talk
> Sent: Wednesday, August 3, 2016 10:39 AM
> To: pete gurney; Window-Eyes Discussion List; Chris Skarstad
> Subject: Re: still no luck updating to Win 10 anniversary edition
> 
> OK, and please. Where do you go to find out if you have this troublesome 
> display driver, and what is the safest way to uninstall.
> 
> 
> Thanks,
> 
> Larry
> 
> On 8/3/2016 12:01 PM, pete gurney via Talk wrote:
> > hi chris,
> >
> > unfortunately, to install the anniversary update you need to uninstall
> > the window-eyes display driver and any freedom scientific drivers that
> > you have installed before it will go ahead.
> > thankfully the free screen reader NVDA will continue to work for you
> > while you get the update started.
> >
> > pete.
> >
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RE: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Don Smith via Talk 
Hi Gerry:

Ok, I am running windows 10, and we 9.51
And have downloaded the tool file from micro soft.

By just running the tool file, is that it and the download will start?
Thanks
Don


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RE: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Chris Grabowski via Talk 
Make sure you are using the latest Zoomtext released yesterday and Window-eyes 
9.5.1.
Chris



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-Original Message-
From: Talk [mailto:talk-bounces+cgrabowski=aisquared@lists.window-eyes.com] 
On Behalf Of Larry Higgins via Talk
Sent: Wednesday, August 3, 2016 1:39 PM
To: pete gurney <p...@gurneyfamily.org.uk>; Window-Eyes Discussion List 
<talk@lists.window-eyes.com>; Chris Skarstad <rascal0...@verizon.net>
Subject: Re: still no luck updating to Win 10 anniversary edition

OK, and please. Where do you go to find out if you have this troublesome 
display driver, and what is the safest way to uninstall.


Thanks,

Larry

On 8/3/2016 12:01 PM, pete gurney via Talk wrote:
> hi chris,
>
> unfortunately, to install the anniversary update you need to uninstall
> the window-eyes display driver and any freedom scientific drivers that
> you have installed before it will go ahead.
> thankfully the free screen reader NVDA will continue to work for you
> while you get the update started.
>
> pete.
>
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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread net bat via Talk 

this won't work.
i disabled both freedom scientific and window eyes and it still says the 
display is not compatible.
also if you allow  window eyes to run after the driver is disabled window eyes 
will re enable it again.


-Original Message- 
From: Armando Maldonado via Talk

Sent: Wednesday, August 03, 2016 11:52 AM
To: 'Larry Higgins' ; 'Window-Eyes Discussion List' ; 'pete gurney' ; 'Chris 
Skarstad'

Subject: RE: still no luck updating to Win 10 anniversary edition

Go into your device manager, display, and disable the display driver
associated with Window-Eyes, this will fool the computer you uninstalled it
and run the updater again. Make sure you have either NVDA or Narrator
running so you do not lose speech. Once installed, then go back to device
manager and enable the display driver, hope this works.
For those who have yet received the Anniversary upgrade, this is what I
found on the google search and am currently running the update.
Windows10Upgrade9252 is your friend.
Best, Armando

-Original Message-
From: Talk
[mailto:talk-bounces+armando.maldonado0767=gmail@lists.window-eyes.com]
On Behalf Of Larry Higgins via Talk
Sent: Wednesday, August 3, 2016 10:39 AM
To: pete gurney; Window-Eyes Discussion List; Chris Skarstad
Subject: Re: still no luck updating to Win 10 anniversary edition

OK, and please. Where do you go to find out if you have this troublesome
display driver, and what is the safest way to uninstall.


Thanks,

Larry

On 8/3/2016 12:01 PM, pete gurney via Talk wrote:

hi chris,

unfortunately, to install the anniversary update you need to uninstall
the window-eyes display driver and any freedom scientific drivers that
you have installed before it will go ahead.
thankfully the free screen reader NVDA will continue to work for you
while you get the update started.

pete.


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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Loy via Talk 
Some people have said this is caused by the Window Eyes display driver, but I 
just call their tech support and they said they have not seen this. They 
suggested to call Microsoft accessibility desk. Has anyone called them? I 
wonder if it may be a problem with  windows 10 installationassistant. I had one 
computer that was upgraded on it's own and it had both window eyes and zoomtext 
installed on it.

   Original Message - 
  From: Chris Skarstad via Talk 
  To: talk@lists.window-eyes.com 
  Sent: Wednesday, August 3, 2016 12:44 PM
  Subject: still no luck updating to Win 10 anniversary edition


  Hi folks

  I'm still not having any luck installing the Windows 10 anniversary 
  update.   the win 10 upgrade assistant reports that my display isn't 
  compadible, but i'm running Windows 10 already and from what i'm told by 
  sighted folks, it looks just exactly as it should.  i even went so far 
  as to check to see if the ati display adapter had any updates, which it 
  doesn't.  I'm just confused, and don't know what to do to get this to 
  work. i know others are experiencing the same thing, so i'm hoping 
  someone can find an answer soon.  If anyone has any ideas, let me know 
  what I can do.
   Thanks!



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RE: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Armando Maldonado via Talk 
Go into your device manager, display, and disable the display driver
associated with Window-Eyes, this will fool the computer you uninstalled it
and run the updater again. Make sure you have either NVDA or Narrator
running so you do not lose speech. Once installed, then go back to device
manager and enable the display driver, hope this works.
For those who have yet received the Anniversary upgrade, this is what I
found on the google search and am currently running the update.
Windows10Upgrade9252 is your friend.
Best, Armando

-Original Message-
From: Talk
[mailto:talk-bounces+armando.maldonado0767=gmail@lists.window-eyes.com]
On Behalf Of Larry Higgins via Talk
Sent: Wednesday, August 3, 2016 10:39 AM
To: pete gurney; Window-Eyes Discussion List; Chris Skarstad
Subject: Re: still no luck updating to Win 10 anniversary edition

OK, and please. Where do you go to find out if you have this troublesome 
display driver, and what is the safest way to uninstall.


Thanks,

Larry

On 8/3/2016 12:01 PM, pete gurney via Talk wrote:
> hi chris,
>
> unfortunately, to install the anniversary update you need to uninstall
> the window-eyes display driver and any freedom scientific drivers that
> you have installed before it will go ahead.
> thankfully the free screen reader NVDA will continue to work for you
> while you get the update started.
>
> pete.
>
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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Tom Kingston via Talk 
The update installed fine here with no problems. So something else must 
be up.


Regards,
Tom


On 8/3/2016 1:01 PM, pete gurney via Talk wrote:

hi chris,

unfortunately, to install the anniversary update you need to uninstall
the window-eyes display driver and any freedom scientific drivers that
you have installed before it will go ahead.
thankfully the free screen reader NVDA will continue to work for you
while you get the update started.

pete.


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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Larry Higgins via Talk 
OK, and please. Where do you go to find out if you have this troublesome 
display driver, and what is the safest way to uninstall.



Thanks,

Larry

On 8/3/2016 12:01 PM, pete gurney via Talk wrote:

hi chris,

unfortunately, to install the anniversary update you need to uninstall
the window-eyes display driver and any freedom scientific drivers that
you have installed before it will go ahead.
thankfully the free screen reader NVDA will continue to work for you
while you get the update started.

pete.


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Re: still no luck updating to Win 10 anniversary edition

2016-08-03 Thread Bob Tinney via Talk 
I updated my HP I7 laptop this morning without a problem.  My desktop 
which is running win 10 pro is not showing the upgrade yet.



I did not have to uninstall the Win-Eyes display driver on my laptop to 
successfully install the upgrade.


Bob, K8LR, tinn...@charter.net

On 8/3/2016 1:01 PM, pete gurney via Talk wrote:

hi chris,

unfortunately, to install the anniversary update you need to uninstall
the window-eyes display driver and any freedom scientific drivers that
you have installed before it will go ahead.
thankfully the free screen reader NVDA will continue to work for you
while you get the update started.

pete.


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