Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)
Hi Stanislav, On Mon, 2 Jul 2001 12:38:50 +0600GMT (02/07/2001, 14:38 +0800GMT), Stanislav Okhvat wrote: SO Thanks for your reply. SO What is PC-Cillin? I assume it's a program much like other virus SO scanners. Correct. SO We do have Antiviral Toolkit Pro installed and it might cause SO something similar. However, we lost approximately 2 gigs of SO messages physically, that is there was no trace whatsoever of any SO files, quarantined or not. I don't know about your program. But with PC-Cillin, I have the options to quarantine infected files, or to delete them. I quarantine them (unless the virus can be cleaned, then I use that option). Maybe you have set the options in your antivirus program so that it deletes infected files? SO Then the issue of an existing bug is still there. Maybe, maybe not. -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. Anmeldung unter: [EMAIL PROTECTED] Message reply created with The Bat! 1.53d under Chinese Windows 98 4.10 Build 1998 on a Pentium II/350 MHz. -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] You are subscribed as : archive@jab.org
Re[2]: ALL MAIL in my BAT InBox has disappeared (except very latest download)
Dear Mars, MD What is Network edition? Well, sorry for confusing you. That's the name our network computer guy used when describing the version. It is just a regular version of Bat only used for concurrent work of many employees on the network. Best regards, Stas -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] You are subscribed as : archive@jab.org
Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)
Hi List, I am following up on an old threat, because the mystery of the disappearing mails (who message.tbb file) has just been solved. It is *not* a TB bug. Fullquote to follow (to remind everybody of the problem), and after that the explanation why the folder disppeared, and how to make it re-appear. On Tue, 26 Jun 2001 11:28:30 +0800GMT (26/06/2001, 11:28 +0800GMT), Thomas F wrote: TF Hi David, TF On Mon, 25 Jun 2001 14:22:50 -0400GMT (26/06/2001, 02:22 +0800GMT), TF David Robert Austen wrote: DRA Everything in my BAT InBox has disappeared again (except very latest DRA download). TF Same here. Not the Inbox, but one of my folders. The file messages.tbb TF has vanished. The file messages.tbi told me that there were 5 news TF messages in there. That was last Thursday. I hadn't done any compress TF or purge action. TF Today, upon startup, same folder, new problem: both files (*.tbb and TF *.tbi) gone. TF I have now deleted the folder, and created a new one. Weird it is TF indeed. See my version in the sig; stand-alone. Never had this problem TF before. Happened only with one folder out of 22 in one of my 8 TF accounts, so I didn't report it as a bug. Let's see whether it happens TF again tomorrow morning, after I have now re-created the folder. And this is the explanation: I save attachments in message body. One of these attachments contained a virus. At the time I received the email with the attachment (embedded in a legitimate .doc file), this virus was not known to PC-Cillin, so it got saved to disk. (I apparently didn't read the Word file ... ;-)) Now, after update of PC-Cillin, the real-time scan will detect this virus in the file messages.tbb and of course quarantine the whole file - put the complete folder's message base under arrest. The file message.tbb is quarantined, and TB has no access any more. How to get it back: 1.) After closing TB, restore the file messages.tbb from quarantined to normal status from within PC-Cillin. It will be put back right where it belonged, but with and including the virus. 2.) Shut off PC-Cillin. This is to avoid PC-Cillin quarantining the file again while you at it in the following steps. 3.) Open TB, mark all messages (by way of context menu) and export them as *.msg files. In my case, I had 1376 individual *.msg files in my Windows\tmp directory now. 4.) Open PC-Cillin, scan the tmp directory. The email with the virus will be indified (virus detected in file 128.msg) - and quarantined. 5.) Restore the quarantined file right away. 6.) Open the file in a text viewer. (You cannot do that if you don't resotre it.) Print the headers out, as these give you the means to identify the message from within TB. 7.) Shut down PC-Cillin. 8.) Open TB, delete the email which you have identified with the headers, and compress the folder (so that it is really deleted). 9.) Delete the *.msg file in the tmp directory, so that the virus is off your computer. 10.) Restart PC-Cillin. Run a virus check. Everything is fine now. The folder does not contain the offending virus any more and will not be quarantined any more. -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. Anmeldung unter: [EMAIL PROTECTED] Message reply created with The Bat! 1.53d under Chinese Windows 98 4.10 Build 1998 on a Pentium II/350 MHz. -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] You are subscribed as : archive@jab.org
Re[2]: ALL MAIL in my BAT InBox has disappeared (except very latest download)
Hi, Thomas, Thanks for your reply. What is PC-Cillin? I assume it's a program much like other virus scanners. We do have Antiviral Toolkit Pro installed and it might cause something similar. However, we lost approximately 2 gigs of messages physically, that is there was no trace whatsoever of any files, quarantined or not. Then the issue of an existing bug is still there. Thanks again, Stas TF Hi List, TF I am following up on an old threat, because the mystery of the TF disappearing mails (who message.tbb file) has just been solved. It is TF *not* a TB bug. TF Fullquote to follow (to remind everybody of the problem), and after TF that the explanation why the folder disppeared, and how to make it TF re-appear. TF On Tue, 26 Jun 2001 11:28:30 +0800GMT (26/06/2001, 11:28 +0800GMT), TF Thomas F wrote: TF Hi David, TF On Mon, 25 Jun 2001 14:22:50 -0400GMT (26/06/2001, 02:22 +0800GMT), TF David Robert Austen wrote: DRA Everything in my BAT InBox has disappeared again (except very latest DRA download). TF Same here. Not the Inbox, but one of my folders. The file messages.tbb TF has vanished. The file messages.tbi told me that there were 5 news TF messages in there. That was last Thursday. I hadn't done any compress TF or purge action. TF Today, upon startup, same folder, new problem: both files (*.tbb and TF *.tbi) gone. TF I have now deleted the folder, and created a new one. Weird it is TF indeed. See my version in the sig; stand-alone. Never had this problem TF before. Happened only with one folder out of 22 in one of my 8 TF accounts, so I didn't report it as a bug. Let's see whether it happens TF again tomorrow morning, after I have now re-created the folder. TF And this is the explanation: I save attachments in message body. One of TF these attachments contained a virus. At the time I received the email TF with the attachment (embedded in a legitimate .doc file), this virus TF was not known to PC-Cillin, so it got saved to disk. (I apparently TF didn't read the Word file ... ;-)) TF Now, after update of PC-Cillin, the real-time scan will detect this TF virus in the file messages.tbb and of course quarantine the whole file TF - put the complete folder's message base under arrest. The file TF message.tbb is quarantined, and TB has no access any more. TF How to get it back: TF 1.) After closing TB, restore the file messages.tbb from quarantined TF to normal status from within PC-Cillin. It will be put back right TF where it belonged, but with and including the virus. TF 2.) Shut off PC-Cillin. This is to avoid PC-Cillin quarantining the TF file again while you at it in the following steps. TF 3.) Open TB, mark all messages (by way of context menu) and export TF them as *.msg files. In my case, I had 1376 individual *.msg files in TF my Windows\tmp directory now. TF 4.) Open PC-Cillin, scan the tmp directory. The email with the virus TF will be indified (virus detected in file 128.msg) - and TF quarantined. TF 5.) Restore the quarantined file right away. TF 6.) Open the file in a text viewer. (You cannot do that if you don't TF resotre it.) Print the headers out, as these give you the means to TF identify the message from within TB. TF 7.) Shut down PC-Cillin. TF 8.) Open TB, delete the email which you have identified with the TF headers, and compress the folder (so that it is really deleted). TF 9.) Delete the *.msg file in the tmp directory, so that the virus is TF off your computer. TF 10.) Restart PC-Cillin. Run a virus check. Everything is fine now. The TF folder does not contain the offending virus any more and will not be TF quarantined any more. Best regards, Stanislavmailto:[EMAIL PROTECTED] -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] You are subscribed as : archive@jab.org
RE: ALL MAIL in my BAT InBox has disappeared (except very latest download)
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Stanislav Okhvat Sent: Tuesday, June 26, 2001 1:13 AM To: [EMAIL PROTECTED] Subject: Re: ALL MAIL in my BAT InBox has disappeared (except very latest download) Hi, David, You are not alone here. A month ago the mail of one half of our employees disappeared (funny thing - affected were employees whose last name began with P-Z). We used version 1.43 (or 1.44), network edition. Not just the inbox, all of it. The folders became absolutely empty. I don't think the OS is at fault - too many people on this list try to explain the cause of these absolute disasters by blaming it all on the OS. During this month, you are about the 6th or 7th person who reports this error. If it were a reported bug which was fixed in the latest versions, everyone would know about it. Unfortunately, I think one cannot rely on The Bat being a rock-solid application - yet. Personally, I use a local version of TB and it runs perfectly. The network edition has proved quite unreliable - even the 1.52 release (the other day an employee reported he has lost all mail after returning from a vacation). What is Network edition? _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] You are subscribed as : archive@jab.org
ALL MAIL in my BAT InBox has disappeared (except very latest download)
What is the world can be going on with The Bat here in my sys? Everything in my BAT InBox has disappeared again (except very latest download). Can somebody explain what is going on here? I feel my e-mail is totally out of control . . it is as if I cannot depend on this software any more. And I cannot succeed in downloading the latest version of The Bat and installing it. (It is not helpful to Browse Deleted Messages.) David www.davidausten.com -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED]
Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On Monday, June 25 2001 at 11:22 AM PST, David Robert Austen wrote: What is the world can be going on with The Bat here in my sys? Everything in my BAT InBox has disappeared again (except very latest download). What have you selected under View/Display? - -- Nick -=N.J. Andriash | Vancouver, B.C. Canada=- Win 98SE | GnuPG v1.0.6 (MingW32) | Becky! v2.00.07 __ -BEGIN PGP SIGNATURE- Version: GnuPG v1.0.6 (MingW32) - GnuPGshell v1.77 Comment: Join: [EMAIL PROTECTED] Comment: Join: [EMAIL PROTECTED] iD8DBQE7N4ROxQKEdHuj/c4RAo5eAKCaujnX7AbdAbCJVuPJEGjaq3zu0QCfSWdS W2fy683+BxHZ9An9PfC7Rnw= =QZEV -END PGP SIGNATURE- -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED]
Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Nick, On 25 June 2001 at 11:35:06 -0700 (which was 19:35 where I live) Nick Andriash wrote to [EMAIL PROTECTED] and made these points: What is the world can be going on with The Bat here in my sys? Everything in my BAT InBox has disappeared again (except very latest download). NA What have you selected under View/Display? Good question. Also, what is the folder option for Keep messages in the base for...? If there are no wayward TB settings, run a comprehensive scandisk to make sure that the file system integrity is holding up. - -- Cheers -- .\\arck D. Pearlstone -- List moderator and fellow end user ~~~ \ BrainStorm - free thinking - www: http://www.brainstormsw.com / \ PGP Key ID: 0x929DCDA0 | www: http://www.silverstones.com / v1.53/iKey1000( 55238-48F0B) on Windows NT 5.0.2195 Service Pack 1 -BEGIN PGP SIGNATURE- Version: GnuPG v1.0.6 (MingW32) Comment: GPG Sealed for freshness iD8DBQE7N4kSOeQkq5KdzaARAvX1AJ9I5m9uGEy17kMUSbx0ZwDEQOVo0QCgv6nE 1Y2Puo2rxqdzyajR1Yg0aVc= =wVtA -END PGP SIGNATURE- -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED]
Re[2]: ALL MAIL in my BAT InBox has disappeared (except very latest download)
Thank you Nick, and Marck, Monday, June 25, 2001, 2:35:06 PM, you wrote: NA -BEGIN PGP SIGNED MESSAGE- NA Hash: SHA1 NA On Monday, June 25 2001 at 11:22 AM PST, David Robert Austen wrote: What is the world can be going on with The Bat here in my sys? Everything in my BAT InBox has disappeared again (except very latest download). NA What have you selected under View/Display? Thank you, Nick. Good question. I have checked View/Display in recent days. It has been kept set to All Messages. By any means, I have just finally succeeded in reloading The Bat. I only succeeded in doing that after uninstalling the previous install of The Bat. Thank you for your kind response. David -- Best regards, Davidmailto:[EMAIL PROTECTED] -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED]
Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)
Hi, David, You are not alone here. A month ago the mail of one half of our employees disappeared (funny thing - affected were employees whose last name began with P-Z). We used version 1.43 (or 1.44), network edition. Not just the inbox, all of it. The folders became absolutely empty. I don't think the OS is at fault - too many people on this list try to explain the cause of these absolute disasters by blaming it all on the OS. During this month, you are about the 6th or 7th person who reports this error. If it were a reported bug which was fixed in the latest versions, everyone would know about it. Unfortunately, I think one cannot rely on The Bat being a rock-solid application - yet. Personally, I use a local version of TB and it runs perfectly. The network edition has proved quite unreliable - even the 1.52 release (the other day an employee reported he has lost all mail after returning from a vacation). Can anyone at least take a shot at explaining what's going on? Best regards, Stas DRA What is the world can be going on with The Bat here in my sys? DRA Everything in my BAT InBox has disappeared again (except very latest DRA download). DRA Can somebody explain what is going on here? I feel my e-mail is DRA totally out of control . . it is as if I cannot depend on this DRA software any more. And I cannot succeed in downloading the latest DRA version of The Bat and installing it. DRA (It is not helpful to Browse Deleted Messages.) DRA David DRA www.davidausten.com -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED]
Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)
Hi David, On Mon, 25 Jun 2001 14:22:50 -0400GMT (26/06/2001, 02:22 +0800GMT), David Robert Austen wrote: DRA Everything in my BAT InBox has disappeared again (except very latest DRA download). Same here. Not the Inbox, but one of my folders. The file messages.tbb has vanished. The file messages.tbi told me that there were 5 news messages in there. That was last Thursday. I hadn't done any compress or purge action. Today, upon startup, same folder, new problem: both files (*.tbb and *.tbi) gone. I have now deleted the folder, and created a new one. Weird it is indeed. See my version in the sig; stand-alone. Never had this problem before. Happened only with one folder out of 22 in one of my 8 accounts, so I didn't report it as a bug. Let's see whether it happens again tomorrow morning, after I have now re-created the folder. -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. Anmeldung unter: [EMAIL PROTECTED] Message reply created with The Bat! 1.53d under Chinese Windows 98 4.10 Build 1998 on a Pentium II/350 MHz. -- __ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED]