Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-07-02 Thread Thomas F

Hi Stanislav,

On Mon, 2 Jul 2001 12:38:50 +0600GMT (02/07/2001, 14:38 +0800GMT),
Stanislav Okhvat wrote:

SO Thanks for your reply.
SO What is PC-Cillin? I assume it's a program much like other virus
SO scanners.

Correct.

SO We do have Antiviral Toolkit Pro installed and it might cause
SO something similar. However, we lost approximately 2 gigs of
SO messages physically, that is there was no trace whatsoever of any
SO files, quarantined or not.

I don't know about your program. But with PC-Cillin, I have the
options to quarantine infected files, or to delete them. I quarantine
them (unless the virus can be cleaned, then I use that option). Maybe
you have set the options in your antivirus program so that it deletes
infected files?

SO Then the issue of an existing bug is still there.

Maybe, maybe not.

-- 

Cheers,
Thomas.

Moderator der deutschen The Bat! Beginner Liste. Anmeldung unter:
[EMAIL PROTECTED]  

Message reply created with The Bat! 1.53d
under Chinese Windows 98 4.10 Build 1998  
on a Pentium II/350 MHz.


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Re[2]: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-07-01 Thread Stanislav Okhvat

Dear Mars,

MD What is Network edition?

Well, sorry for confusing you. That's the name our network computer
guy used when describing the version. It is just a regular version of
Bat only used for concurrent work of many employees on the network.

Best regards,
Stas



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Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-07-01 Thread Thomas F

Hi List,

I am following up on an old threat, because the mystery of the
disappearing mails (who message.tbb file) has just been solved. It is
*not* a TB bug.

Fullquote to follow (to remind everybody of the problem), and after
that the explanation why the folder disppeared, and how to make it
re-appear.

On Tue, 26 Jun 2001 11:28:30 +0800GMT (26/06/2001, 11:28 +0800GMT),
Thomas F wrote:

TF Hi David,

TF On Mon, 25 Jun 2001 14:22:50 -0400GMT (26/06/2001, 02:22 +0800GMT),
TF David Robert Austen wrote:

DRA Everything in my BAT InBox has disappeared again (except very latest
DRA download).

TF Same here. Not the Inbox, but one of my folders. The file messages.tbb
TF has vanished. The file messages.tbi told me that there were 5 news
TF messages in there. That was last Thursday. I hadn't done any compress
TF or purge action.

TF Today, upon startup, same folder, new problem: both files (*.tbb and
TF *.tbi) gone.

TF I have now deleted the folder, and created a new one. Weird it is
TF indeed. See my version in the sig; stand-alone. Never had this problem
TF before. Happened only with one folder out of 22 in one of my 8
TF accounts, so I didn't report it as a bug. Let's see whether it happens
TF again tomorrow morning, after I have now re-created the folder.

And this is the explanation: I save attachments in message body. One of
these attachments contained a virus. At the time I received the email
with the attachment (embedded in a legitimate .doc file), this virus
was not known to PC-Cillin, so it got saved to disk. (I apparently
didn't read the Word file ... ;-))

Now, after update of PC-Cillin, the real-time scan will detect this
virus in the file messages.tbb and of course quarantine the whole file
- put the complete folder's message base under arrest. The file
message.tbb is quarantined, and TB has no access any more.

How to get it back:

1.) After closing TB, restore the file messages.tbb from quarantined
to normal status from within PC-Cillin. It will be put back right
where it belonged, but with and including the virus.

2.) Shut off PC-Cillin. This is to avoid PC-Cillin quarantining the
file again while you at it in the following steps.

3.) Open TB, mark all messages (by way of context menu) and export
them as *.msg files. In my case, I had 1376 individual *.msg files in
my Windows\tmp directory now.

4.) Open PC-Cillin, scan the tmp directory. The email with the virus
will be indified (virus detected in file 128.msg) - and
quarantined.

5.) Restore the quarantined file right away.

6.) Open the file in a text viewer. (You cannot do that if you don't
resotre it.) Print the headers out, as these give you the means to
identify the message from within TB.

7.) Shut down PC-Cillin.

8.) Open TB, delete the email which you have identified with the
headers, and compress the folder (so that it is really deleted).

9.) Delete the *.msg file in the tmp directory, so that the virus is
off your computer.

10.) Restart PC-Cillin. Run a virus check. Everything is fine now. The
folder does not contain the offending virus any more and will not be
quarantined any more.

-- 

Cheers,
Thomas.

Moderator der deutschen The Bat! Beginner Liste. Anmeldung unter:
[EMAIL PROTECTED]  

Message reply created with The Bat! 1.53d
under Chinese Windows 98 4.10 Build 1998  
on a Pentium II/350 MHz.


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Re[2]: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-07-01 Thread Stanislav Okhvat

Hi, Thomas,

Thanks for your reply.
What is PC-Cillin? I assume it's a program much like other virus
scanners. We do have Antiviral Toolkit Pro installed and it might
cause something similar. However, we lost approximately 2 gigs of
messages physically, that is there was no trace whatsoever of any
files, quarantined or not. Then the issue of an existing bug is still
there.

Thanks again,
Stas

TF Hi List,

TF I am following up on an old threat, because the mystery of the
TF disappearing mails (who message.tbb file) has just been solved. It is
TF *not* a TB bug.

TF Fullquote to follow (to remind everybody of the problem), and after
TF that the explanation why the folder disppeared, and how to make it
TF re-appear.

TF On Tue, 26 Jun 2001 11:28:30 +0800GMT (26/06/2001, 11:28 +0800GMT),
TF Thomas F wrote:

TF Hi David,

TF On Mon, 25 Jun 2001 14:22:50 -0400GMT (26/06/2001, 02:22 +0800GMT),
TF David Robert Austen wrote:

DRA Everything in my BAT InBox has disappeared again (except very latest
DRA download).

TF Same here. Not the Inbox, but one of my folders. The file messages.tbb
TF has vanished. The file messages.tbi told me that there were 5 news
TF messages in there. That was last Thursday. I hadn't done any compress
TF or purge action.

TF Today, upon startup, same folder, new problem: both files (*.tbb and
TF *.tbi) gone.

TF I have now deleted the folder, and created a new one. Weird it is
TF indeed. See my version in the sig; stand-alone. Never had this problem
TF before. Happened only with one folder out of 22 in one of my 8
TF accounts, so I didn't report it as a bug. Let's see whether it happens
TF again tomorrow morning, after I have now re-created the folder.

TF And this is the explanation: I save attachments in message body. One of
TF these attachments contained a virus. At the time I received the email
TF with the attachment (embedded in a legitimate .doc file), this virus
TF was not known to PC-Cillin, so it got saved to disk. (I apparently
TF didn't read the Word file ... ;-))

TF Now, after update of PC-Cillin, the real-time scan will detect this
TF virus in the file messages.tbb and of course quarantine the whole file
TF - put the complete folder's message base under arrest. The file
TF message.tbb is quarantined, and TB has no access any more.

TF How to get it back:

TF 1.) After closing TB, restore the file messages.tbb from quarantined
TF to normal status from within PC-Cillin. It will be put back right
TF where it belonged, but with and including the virus.

TF 2.) Shut off PC-Cillin. This is to avoid PC-Cillin quarantining the
TF file again while you at it in the following steps.

TF 3.) Open TB, mark all messages (by way of context menu) and export
TF them as *.msg files. In my case, I had 1376 individual *.msg files in
TF my Windows\tmp directory now.

TF 4.) Open PC-Cillin, scan the tmp directory. The email with the virus
TF will be indified (virus detected in file 128.msg) - and
TF quarantined.

TF 5.) Restore the quarantined file right away.

TF 6.) Open the file in a text viewer. (You cannot do that if you don't
TF resotre it.) Print the headers out, as these give you the means to
TF identify the message from within TB.

TF 7.) Shut down PC-Cillin.

TF 8.) Open TB, delete the email which you have identified with the
TF headers, and compress the folder (so that it is really deleted).

TF 9.) Delete the *.msg file in the tmp directory, so that the virus is
TF off your computer.

TF 10.) Restart PC-Cillin. Run a virus check. Everything is fine now. The
TF folder does not contain the offending virus any more and will not be
TF quarantined any more.



Best regards,
 Stanislavmailto:[EMAIL PROTECTED]

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RE: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-06-29 Thread Mars Descent



 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Stanislav Okhvat
 Sent: Tuesday, June 26, 2001 1:13 AM
 To: [EMAIL PROTECTED]
 Subject: Re: ALL MAIL in my BAT InBox has disappeared (except very
 latest download)
 
 
 Hi, David,
 
 You are not alone here. A month ago the mail of one half of our
 employees disappeared (funny thing - affected were employees whose
 last name began with P-Z). We used version 1.43 (or 1.44), 
 network edition.
 Not just the inbox, all of it. The folders became absolutely empty.
 I don't think the OS is at fault - too many people on this list try to
 explain the cause of these absolute disasters by blaming it 
 all on the OS.
 During this month, you are about the 6th or 7th person who 
 reports this
 error. If it were a reported bug which was fixed in the latest
 versions, everyone would know about it. Unfortunately, I think one
 cannot rely on The Bat being a rock-solid application - yet.
 Personally, I use a local version of TB and it runs perfectly. The
 network edition has proved quite unreliable - even the 1.52 release
 (the other day an employee reported he has lost all mail after
 returning from a vacation).
 

What is Network edition?

_
Do You Yahoo!?
Get your free @yahoo.com address at http://mail.yahoo.com

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ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-06-25 Thread David Robert Austen

What is the world can be going on with The Bat here in my sys?

Everything in my BAT InBox has disappeared again (except very latest
download).

Can somebody explain what is going on here? I feel my e-mail is
totally out of control . . it is as if I cannot depend on this
software any more. And I cannot succeed in downloading the latest
version of The Bat and installing it.

(It is not helpful to Browse Deleted Messages.)


David


www.davidausten.com



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Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-06-25 Thread Nick Andriash

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On Monday, June 25 2001 at 11:22 AM PST, David Robert Austen wrote:

 What is the world can be going on with The Bat here in my sys?
 
 Everything in my BAT InBox has disappeared again (except very latest
 download).

What have you selected under View/Display?

- -- 
Nick

-=N.J. Andriash  |  Vancouver, B.C. Canada=-
Win 98SE | GnuPG v1.0.6 (MingW32) | Becky! v2.00.07
__

-BEGIN PGP SIGNATURE-
Version: GnuPG v1.0.6 (MingW32) - GnuPGshell v1.77
Comment: Join: [EMAIL PROTECTED]
Comment: Join: [EMAIL PROTECTED]

iD8DBQE7N4ROxQKEdHuj/c4RAo5eAKCaujnX7AbdAbCJVuPJEGjaq3zu0QCfSWdS
W2fy683+BxHZ9An9PfC7Rnw=
=QZEV
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Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-06-25 Thread Marck D Pearlstone

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi Nick,

On 25 June 2001 at  11:35:06 -0700 (which was 19:35 where I live)
Nick Andriash wrote to [EMAIL PROTECTED] and made these points:

 What is the world can be going on with The Bat here in my sys?

 Everything in my BAT InBox has disappeared again (except very
 latest download).

NA What have you selected under View/Display?

Good question. Also, what is the folder option for Keep messages in
the base for...?

If there are no wayward TB settings, run a comprehensive scandisk to
make sure that the file system integrity is holding up.

- --
Cheers -- .\\arck D. Pearlstone -- List moderator and fellow end user
 ~~~
\ BrainStorm - free thinking - www: http://www.brainstormsw.com /
 \ PGP Key ID: 0x929DCDA0  |  www: http://www.silverstones.com /

v1.53/iKey1000( 55238-48F0B) on Windows NT 5.0.2195 Service Pack 1
-BEGIN PGP SIGNATURE-
Version: GnuPG v1.0.6 (MingW32)
Comment: GPG Sealed for freshness

iD8DBQE7N4kSOeQkq5KdzaARAvX1AJ9I5m9uGEy17kMUSbx0ZwDEQOVo0QCgv6nE
1Y2Puo2rxqdzyajR1Yg0aVc=
=wVtA
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Re[2]: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-06-25 Thread David R. Austen

Thank you Nick, and Marck,

Monday, June 25, 2001, 2:35:06 PM, you wrote:

NA -BEGIN PGP SIGNED MESSAGE-
NA Hash: SHA1

NA On Monday, June 25 2001 at 11:22 AM PST, David Robert Austen wrote:

 What is the world can be going on with The Bat here in my sys?
 
 Everything in my BAT InBox has disappeared again (except very latest
 download).

NA What have you selected under View/Display?


Thank you, Nick.  Good question.

I have checked View/Display in recent days. It has been kept set to
All Messages.

By any means, I have just finally succeeded in reloading The Bat. I
only succeeded in doing that after uninstalling the previous install
of The Bat.


Thank you for your kind response.


David


-- 
Best regards,
 Davidmailto:[EMAIL PROTECTED]

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Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-06-25 Thread Stanislav Okhvat

Hi, David,

You are not alone here. A month ago the mail of one half of our
employees disappeared (funny thing - affected were employees whose
last name began with P-Z). We used version 1.43 (or 1.44), network edition.
Not just the inbox, all of it. The folders became absolutely empty.
I don't think the OS is at fault - too many people on this list try to
explain the cause of these absolute disasters by blaming it all on the OS.
During this month, you are about the 6th or 7th person who reports this
error. If it were a reported bug which was fixed in the latest
versions, everyone would know about it. Unfortunately, I think one
cannot rely on The Bat being a rock-solid application - yet.
Personally, I use a local version of TB and it runs perfectly. The
network edition has proved quite unreliable - even the 1.52 release
(the other day an employee reported he has lost all mail after
returning from a vacation).

Can anyone at least take a shot at explaining what's going on?

Best regards,
Stas


DRA What is the world can be going on with The Bat here in my sys?

DRA Everything in my BAT InBox has disappeared again (except very latest
DRA download).

DRA Can somebody explain what is going on here? I feel my e-mail is
DRA totally out of control . . it is as if I cannot depend on this
DRA software any more. And I cannot succeed in downloading the latest
DRA version of The Bat and installing it.

DRA (It is not helpful to Browse Deleted Messages.)


DRA David


DRA www.davidausten.com

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Re: ALL MAIL in my BAT InBox has disappeared (except very latest download)

2001-06-25 Thread Thomas F

Hi David,

On Mon, 25 Jun 2001 14:22:50 -0400GMT (26/06/2001, 02:22 +0800GMT),
David Robert Austen wrote:

DRA Everything in my BAT InBox has disappeared again (except very latest
DRA download).

Same here. Not the Inbox, but one of my folders. The file messages.tbb
has vanished. The file messages.tbi told me that there were 5 news
messages in there. That was last Thursday. I hadn't done any compress
or purge action.

Today, upon startup, same folder, new problem: both files (*.tbb and
*.tbi) gone.

I have now deleted the folder, and created a new one. Weird it is
indeed. See my version in the sig; stand-alone. Never had this problem
before. Happened only with one folder out of 22 in one of my 8
accounts, so I didn't report it as a bug. Let's see whether it happens
again tomorrow morning, after I have now re-created the folder.

-- 

Cheers,
Thomas.

Moderator der deutschen The Bat! Beginner Liste. Anmeldung unter:
[EMAIL PROTECTED]  

Message reply created with The Bat! 1.53d
under Chinese Windows 98 4.10 Build 1998  
on a Pentium II/350 MHz.


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