[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Launchpad Bug Tracker]

This bug was fixed in the package update-notifier - 3.168.1

---
update-notifier (3.168.1) xenial; urgency=medium

  * src/update.c:
don't use the logs ctime information to decide if update-manager needs
to be started, the log rotation updates that one which means it's
never getting older than a week and the updater not started
(lp: #356152)

 -- Sebastien Bacher   Wed, 29 Jun 2016 16:48:24
+0200

** Changed in: update-notifier (Ubuntu Xenial)
   Status: Fix Committed => Fix Released

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Sebastien Bacher]

the update resolves the described issue, setting as verified

** Tags removed: verification-needed
** Tags added: verification-done

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Launchpad Bug Tracker]

This bug was fixed in the package update-notifier - 3.169

---
update-notifier (3.169) yakkety; urgency=medium

  * src/update.c:
don't use the logs ctime information to decide if update-manager needs
to be started, the log rotation updates that one which means it's
never getting older than a week and the updater not started
(lp: #356152)

 -- Sebastien Bacher   Wed, 29 Jun 2016 16:48:24
+0200

** Changed in: update-notifier (Ubuntu)
   Status: Fix Committed => Fix Released

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  update-manager doesn't show updates, even after 1 week

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Mathew Hodson]

** Tags removed: security

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Steve Langasek]

(not a security bug; it only impacts notification about non-security
updates.)

** Information type changed from Public Security to Public

** Changed in: update-notifier (Ubuntu)
   Status: Confirmed => Fix Committed

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Brian Murray]

Hello Jane, or anyone else affected,

Accepted update-notifier into xenial-proposed. The package will build
now and be available at https://launchpad.net/ubuntu/+source/update-
notifier/3.168.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: update-notifier (Ubuntu Xenial)
   Status: New => Fix Committed

** Tags added: verification-needed

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Mathew Hodson]

** Changed in: update-notifier (Ubuntu Xenial)
   Importance: Undecided => High

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Sebastien Bacher]

** Description changed:

+ * Impact
+ update-manager is not auto-spawned to show you updates
+ 
+ * Test case
+ on a xenial update don't start update-manager nor install/remove packages by 
other ways for a week, update-manager should be autostarted at login
+ 
+ * Regression potential
+ update-manager could be opened in cases where it shouldn't but never more 
frequently that weekly
+ 
+ ---
+ 
  Binary package hint: update-notifier
  
  This report is not a duplicate of bug #332945.
  
  I upgraded to Jaunty beta on Wed 25 March. According to the desired
  behaviour described in bug #332945 and elsewhere, update-manager should
  notify me at least once a week to tell me about updates.  I have had no
  notification since I upgraded 13 days ago (and have not installed any
  updates since Beta).

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Launchpad Bug Tracker]

** Branch linked: lp:~seb128/update-notifier/logs-no-ctime

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  update-manager doesn't show updates, even after 1 week

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Will Cooke]

Added to Trello:  https://trello.com/c/4GB8zp4W

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Will Cooke]

This is more prevalent in 16.04 now that we are auto-installing security
updates and [GNOME|Ubuntu] Software is handling application updates.
Looks like the code is using the log rotation dates as an indication of
time passing.

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  update-manager doesn't show updates, even after 1 week

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Will Cooke]

** Also affects: update-notifier (Ubuntu Xenial)
   Importance: Undecided
   Status: New

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ubuntu-tester]

if you turn off automatic installation of security updates, do you then
start being notified of security+non-security updates? = Yes, I'am
notified of security and non-security updates.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ubuntu-tester]

Hello Matthew Paul Thomas. Thanks for your answer. 
If I turn off automatic installation of security updates, I will be notified 
immediatly of security updates, and other updates will be notified at the same 
time (default behaviour of update manager). I don't know if it's possible to 
turn off notification of security updates, do you know ?

But this logic bug seems to have been already identified in this bug
report in 2009 ;)

Comment #4 by Michael Vogt : https://bugs.launchpad.net/ubuntu/+source
/update-notifier/+bug/356152/comments/4

This maybe a usability bug. update-notiifer just checks when the last apt/dpkg 
action was performed
and calcualtes the 7 days based on that. But from a user perspective installing 
a new software and
installing a update is something different so it may not be clear why 
update-manager does not appear
in this situation.

Comment #5 by you : https://bugs.launchpad.net/ubuntu/+source/update-
notifier/+bug/356152/comments/5

Since Add/Remove is currently incapable of installing updates, and
therefore using Add/Remove doesn't mean you've decided to defer updates,
it would be nice to exclude use of Add/Remove from resetting the 7-day
timer.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Matthew Paul Thomas]

This bug report was closed without explanation, branch link, or package
changelog, so I think that was a mistake.

ubuntu-tester, if you turn off automatic installation of security
updates, do you then start being notified of security+non-security
updates? If so, you have indeed identified a logic bug.

** Changed in: update-notifier (Ubuntu)
   Status: Fix Released = Confirmed

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ubuntu-tester]

Hello,

The status of this bug report is Fix released but I still have this
issue on Ubuntu 14.04 :

$ update-notifier --debug-updates
(update-notifier:9358): update-DEBUG: update_check()
(update-notifier:9358): update-DEBUG: /usr/lib/update-notifier/apt-check 
returned 1 (security: 0)
(update-notifier:9358): update-DEBUG: is_package_system_locked: 
/usr/lib/update-notifier/package-system-lockedreturned 0
(update-notifier:9358): update-DEBUG: interval_days: 7
(update-notifier:9358): update-DEBUG: last_launch: 1425972781 (Tue Mar 10 
08:33:01 2015
)
(update-notifier:9358): update-DEBUG: mtime from /var/log/dpkg.log: 1425973865 
(mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: ctime from /var/log/dpkg.log: 1425973865 
(mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/dpkg.log: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/dpkg.log.1: 
1425191986 (dim. mars  1 07:39:46 2015)
(update-notifier:9358): update-DEBUG: ctime from /var/log/dpkg.log.1: 
1425191995 (dim. mars  1 07:39:55 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/dpkg.log.1: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/dpkg.log.2.gz: 
1422859990 (lun. févr.  2 07:53:10 2015)
(update-notifier:9358): update-DEBUG: ctime from /var/log/dpkg.log.2.gz: 
1425191995 (dim. mars  1 07:39:55 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/dpkg.log.2.gz: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/dpkg.log.3.gz: 
1420062306 (mer. déc. 31 22:45:06 2014)
(update-notifier:9358): update-DEBUG: ctime from /var/log/dpkg.log.3.gz: 
1425191995 (dim. mars  1 07:39:55 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/dpkg.log.3.gz: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/dpkg.log.4.gz: 
1417383908 (dim. nov. 30 22:45:08 2014)
(update-notifier:9358): update-DEBUG: ctime from /var/log/dpkg.log.4.gz: 
1425191995 (dim. mars  1 07:39:55 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/dpkg.log.4.gz: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/dpkg.log.5.gz: 
1415001032 (lun. nov.  3 08:50:32 2014)
(update-notifier:9358): update-DEBUG: ctime from /var/log/dpkg.log.5.gz: 
1425191995 (dim. mars  1 07:39:55 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/dpkg.log.5.gz: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/dpkg.log.6.gz: 
1412145237 (mer. oct.  1 08:33:57 2014)
(update-notifier:9358): update-DEBUG: ctime from /var/log/dpkg.log.6.gz: 
1425191995 (dim. mars  1 07:39:55 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/dpkg.log.6.gz: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/dpkg.log.orig: 
1425365638 (mar. mars  3 07:53:58 2015)
(update-notifier:9358): update-DEBUG: ctime from /var/log/dpkg.log.orig: 
1425367599 (mar. mars  3 08:26:39 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/dpkg.log.orig: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/apt/term.log: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: ctime from /var/log/apt/term.log: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: last_launch from /var/log/apt/term.log: 
1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/apt/term.log.1.gz: 
1425191986 (dim. mars  1 07:39:46 2015)
(update-notifier:9358): update-DEBUG: ctime from /var/log/apt/term.log.1.gz: 
1425191995 (dim. mars  1 07:39:55 2015)
(update-notifier:9358): update-DEBUG: last_launch from 
/var/log/apt/term.log.1.gz: 1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/apt/term.log.2.gz: 
1422601352 (ven. janv. 30 08:02:32 2015)
(update-notifier:9358): update-DEBUG: ctime from /var/log/apt/term.log.2.gz: 
1425191994 (dim. mars  1 07:39:54 2015)
(update-notifier:9358): update-DEBUG: last_launch from 
/var/log/apt/term.log.2.gz: 1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/apt/term.log.3.gz: 
1419004839 (ven. déc. 19 17:00:39 2014)
(update-notifier:9358): update-DEBUG: ctime from /var/log/apt/term.log.3.gz: 
1425191994 (dim. mars  1 07:39:54 2015)
(update-notifier:9358): update-DEBUG: last_launch from 
/var/log/apt/term.log.3.gz: 1425973865 (mar. mars 10 08:51:05 2015)
(update-notifier:9358): update-DEBUG: mtime from /var/log/apt/term.log.4.gz: 
1416911077 (mar. nov. 25 11:24:37 2014)
(update-notifier:9358): update-DEBUG: ctime from /var/log/apt/term.log.4.gz: 
1425191994 (dim. mars  1 07:39:54 2015)

[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Alexander Buchner]

** Changed in: update-notifier (Ubuntu)
   Status: Triaged = Fix Released

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Tony Yarusso]

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

 Is this update-notifier existing in Debian Lenny?!

Yes, it does: http://packages.debian.org/stable/gnome/update-notifier
However you have to setup the cron job manually as described on the above page. 
I i.e. have set up 'cron-apt' on my NAS with Lenny and configured exim4 
(default MTA) to send me e-mail to my external account on updates available. 
That works reliable.

At this occasion another deficiency/bug in Ubuntu's update-notifier:

despite I have configured to send e-mail to r...@localhost in
/etc/apt/apt.conf.d/50unattended-upgrades by uncommenting this line:

Unattended-Upgrade::Mail r...@localhost;

root does not receive any e-mail notification. MTA here in Lucid is
postfix, which works fine for other cron-jobs.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

To be honest, I have to correct one statement:

the Installer of the alternate-CD does not offer a true root-account by
default, but only when you select the expert mode with F6 - but that
is the main reason to use the alternate-CD. Nevertheless it's a Ubuntu-
bug.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

This is just a comment:

In Debian-Squeeze all works out of the box. Also separate root-account,
group admin does not exist at all, user running update-notifier does
not need to be (and is not by default) member of groups adm nor
sudo.

Conclusion:
Lucid's alternate-CD has been made a very frowsy way as this is not the only 
complaint on it.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

I just reinstalled 'update-manager-common' and 'update-manager' and
executed:

/usr/lib/update-notifier/update-motd-updates-available --force
16 Softwarepakete können aktualisiert werden.
0 Aktualisierungen sind Sicherheitsaktualisierungen.

This information is also logged in
   /var/lib/update-notifier/updates-available 

Translation:
16 upgradable packages, 0 of them are security updates.
Remark:
the 2 security packages for SSH I did install manually meanwhile for obvious 
reasons

But still I do not receive any notification

Unfortunately I don't have any more idea how to further dig into that
problem, which logs to search for what, ... please help.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

root cause found!
workaround found!
It is a permission problem when you have installed from alternate-CD!

Checking /usr/share/doc/update-notifier/README gave me the deciding
hint: gksu is required. It is installed of course, but:

With alternate-CD you normally get a true root-account, which is one of
the reasons why I have choosen that way (besides installing legacy-grub,
a fixed network interface with fixed IP, ...).

true root-account does not include permissions for group admin.
This is /etc/sudoers as from installation:


Defaultsenv_reset

# Host alias specification

# User alias specification

# Cmnd alias specification

# User privilege specification
rootALL=(ALL) ALL

# Allow members of group sudo to execute any command after they have
# provided their password
# (Note that later entries override this, so you might need to move
# it further down)
%sudo ALL=(ALL) ALL
#
#includedir /etc/sudoers.d
-

I now added permission for group admin and modified Defaults:
-
...
#Defaults   env_reset
Defaults!lecture,tty_tickets,!fqdn,targetpw,timestamp_timeout = 0

# Members of the admin group may gain root privileges
%admin ALL=(ALL) ALL
---

and, to ask for root-password instead of the admin-user password for
permission requests under GNOME I had to cheat polkit-1 by overriding
the Ubuntu modifications in 51-ubuntu-admin.conf:

cp /etc/polkit-1/localauthority.conf.d/ 50-localauthority.conf
/etc/polkit-1/localauthority.conf.d/52-ask-rootpw.conf

With theese modifications all works fine as expected.

At the end I do not know whom to blame for this nasty bug:
Ubuntu-installer on alternate-CD, polkit-1 configuration, update-manager for 
not accepting user to be in group sudo, ...

Nevertheless it is a severe security issue for those who install fronm
alternate-CD

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

It's not a real patch, rather a dirty workaround.
Pleas assign the bug to whom it concerns.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

Is this really correct:

ls -l /var/lib/apt/periodic
insgesamt 0
-rw-r--r-- 1 root root 0 2010-08-16 11:02 update-stamp
-rw-r--r-- 1 root root 0 2010-10-31 21:34 update-success-stamp

# cat /var/spool/anacron/cron.daily
20101122

So cron.daily has been run, and of course no updates applied.

Both installations where no updates are applied are Lucid-amd64
performed with alternate-CD.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

** This bug has been flagged as a security vulnerability

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

And here the prove:

I just booted up Lucid (3 weeks not started) and did wait for  2 hours
- nothing happened.

I executed 'apt-get update', waiting another hour, then 'apt-get
upgrade' gave this output:

.
Die folgenden Pakete werden aktualisiert:  ## translation: following packages 
will be upgraded ##
  cups cups-bsd cups-client cups-common empathy empathy-common grub-common
  indicator-sound libcups2 libcupscgi1 libcupsdriver1 libcupsimage2
  libcupsmime1 libcupsppdc1 libfreetype6 libgudev-1.0-0 libplymouth2
  libpurple-bin libpurple0 libssl0.9.8 libudev0 libxml2 libxml2-utils
  nautilus-sendto-empathy openssl python-libxml2 ttf-thai-tlwg tzdata udev
  xserver-common xserver-xorg-core
31 aktualisiert, 0 neu installiert, 0 zu entfernen

This clearly indicates, that it hasn't received any security updates, like
cups, libssl0.9.8 and maybe others.

Most of these upgrades are more than 2 weeks old, as you can check
yourselfs. Lucid has not notified about any of them, also security-
updates were pending, so apoto-update for security did not happen.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

Is this issue no longer followed up for Lucid?

I am considering to install cron-apt and configure postfix to send me
e-mail via my externmal mail-account when updates are availablel. This
is a proven way (for Debian) on my NAS. I really cannot accept the
uncertainty with secuity updates especially.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

 *** security concern ***

I did now check on an up-to-date Lucid installation, which had no
updates (not booted) since 2 weeks. Definitely there are several
security updates pending (I did install them on my working PC with 'apt-
get update  apt-get upgrade). These are the recent security updates
for CUPS.

Here the output as requested by Michael Vogt in posting #1 of this
thread:

i...@lucid:~$ ps ax|grep update-notifier
 1462 ?S  0:00 update-notifier
 1471 pts/0S+ 0:00 grep --color=auto update-notifier
i...@lucid:~$ killall update-notifier ; update-notifier --debug-updates
** (update-notifier:1474): DEBUG: Skipping reboot required
(update-notifier:1474): update-DEBUG: update_apt_is_running: 1

(update-notifier:1474): update-DEBUG: update_apt_is_running: 0

(update-notifier:1474): update-DEBUG: update_apt_is_running: 1

(update-notifier:1474): update-DEBUG: update_apt_is_running: 0


I did now wait for several hours and did not get any notification, nor any 
pop-up on the GNOME-desktop. The only thing I did notice is a very short 
flickering in the notification area of the gnome-panel shortly (some minutes 
after) boot-up.

This definitely is a security issue, because it prevents immediate
installation of security-updates!

If you need more information or prefer to report a new/separate bug,
please let me know.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

Same here with Lucid-amd64 and NBR.

Just a guess from me:
I have configured a true root-account and the 1st user is not listed in 
/etc/sudoers (this is default when installing from alternate CD).

Probably update-manager does not get launched, because user does not
have proper permissions? Should be launched by 'gksu ...' instead of
'gksodo ..' to ask for root password?

Netbook-Rewmix does probably not launch because it is used most of the
time on batteries?

In bouth cases the old beheaviour with a notification icon popping up in
the panel would solve the issue.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Omega Weapon]

Quick note from me:

uname -a: Linux 2.6.35-22-server #35-Ubuntu SMP Sat Oct 16 22:02:33 UTC
2010 x86_64 GNU/Linux

Since the upgrade to 10.10, update-notifier has begun to work (I get
infrequent prompts to d/l updates as compared to nothing with 10.04).

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

I personally have installed Lucid since 4 months on 2 machines and since
then NEVER seen any update notification or any pop-up. apt-get update
seems to be run regularly, but also if security updates are pending I
don't get any notification.

My personal solution is to run 'apt-get upgrade' from time to time -
considering a cron job to avoid forgetting it.

This is a SECURITY ISSUE !!!

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ingo]

** Tags added: issue security

** Tags removed: issue

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Yang]

I'm willing to try debugging this, but any ideas on what I should look
at? Here were some places I started with (based on the earlier posts in
this thread).

I'm using 10.04, and when I run update-manager manually, it lists a
whole bunch of updates - it just never pops up (nor do I see any tray
icon).

$ ls -l /etc/cron.daily/apt
-rwxr-xr-x 1 root root 15690 2010-04-15 01:27 /etc/cron.daily/apt

$ sudo aptitude full-upgrade
[sudo] password for yang: 
Reading package lists... Done
Building dependency tree   
Reading state information... Done
Reading extended state information  
Initializing package states... Done
The following NEW packages will be installed:
  linux-headers-2.6.32-24{a} linux-headers-2.6.32-24-generic{a} 
  linux-image-2.6.32-24-generic 
The following packages will be upgraded:
  apt apt-transport-https apt-utils at-spi base-files dpkg empathy 
  empathy-common evince gdm gnome-orca gnome-panel gnome-panel-data 
  google-chrome-stable grub-common grub-pc gwibber gwibber-service hudson 
  hunspell-en-ca ia32-libs icedtea-6-jre-cacao icedtea6-plugin 
  libatspi1.0-0 libdbusmenu-glib1 libdbusmenu-gtk1 libevdocument2 
  libevview2 libnautilus-extension1 libnotify1 libpanel-applet2-0 
  libusb-0.1-4 linux-generic linux-headers-generic linux-image-generic 
  linux-libc-dev myspell-en-gb myspell-en-za nautilus nautilus-data 
  nautilus-sendto-empathy nginx openjdk-6-jdk openjdk-6-jre 
  openjdk-6-jre-headless openjdk-6-jre-lib openoffice.org-thesaurus-en-us 
  python-pyatspi python-ubuntuone-client software-center 
  ubuntu-system-service ubuntuone-client ubuntuone-client-gnome ureadahead 
54 packages upgraded, 3 newly installed, 0 to remove and 0 not upgraded.
Need to get 42.8MB/189MB of archives. After unpacking 216MB will be used.
Do you want to continue? [Y/n/?] n
Abort.

$ ps `pgrep -f update-`
  PID TTY  STAT   TIME COMMAND
20970 ?S  0:00 update-notifier

$ date
Wed Aug  4 17:41:06 PDT 2010

$ ls -l -h /var/lib/apt/periodic/
total 0
-rw-r--r-- 1 root root 0 2010-08-04 07:47 download-upgradeable-stamp
-rw-r--r-- 1 root root 0 2010-08-04 07:44 update-stamp
-rw-r--r-- 1 root root 0 2010-08-04 07:44 update-success-stamp
-rw-r--r-- 1 root root 0 2010-08-04 07:47 upgrade-stamp

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Matthias G.]

I'm also confused because of the update-notifier's behavior. I changed
the regular_auto_launch_interval to 0 (comment #53) and will see if it
changes the behavior to what I would expect by default. But at least
this option should be part of the GUI and not hidden somewhere in the
gconf-editor.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[wilk]

I tried all the setups suggested but I still can't get any notification
of pending updates

* with auto-launch = no and regular_auto_launch_interval 0
   auto.pl
  8 normal updates, 6 security updates available
  interval_days from gconf: 0
  Autolaunch disabled because interval_days 0 = 0
   update-notifier --debug-updates
  no messagesI see some binking  in the notification area

* with auto-launch = yes and regular_auto_launch_interval 7
  auto.pl
   8 normal updates, 6 security updates available
   interval_days from gconf: 7
   last_launch from gconf: 1274793898, Tue May 25 15:24:58 2010
   Autolaunch enabled!  security updates, update manager would 
auto-launch!
update-notifier --debug-updates
   ** (update-notifier:1833): DEBUG: Skipping reboot required

But I still don't get the update-notifier window.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

Hmm.  With security updates available, it ought to
show you the window... (maybe there's a 1 day interval
for those?  Time to look at the code again.)

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[apinunt]

I'm having the same problem on 2 installs of 10.04, and my 9.04 settings
match those on the 10.04 OS, but the 9.04 system produces notifications
daily if they exist.

How about a FIX as I'm getting tired of work arounds.

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Re: [Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[CyrusCT]

dORSY,

I don't remember posting a work-around or a fix.  I recall replying to 
Adam Seitz's post because reading it gave me the impression that he 
might benefit having access to additional configuration options that he 
might not have known about; I then listed two options that I though he 
might find interesting to play around with.  I don't remember claiming 
that a specific combination of settings fixed anything.

On my computers I tend to keep auto_launch unchecked and 
regular_auto_launch_interval set to 0, and I have not been experiencing 
any problems with receiving notifications with those settings in Ubuntu 
10.04 Lucid Lynx, but I'm not using the intended UI methodology for 
receiving notifications, so my lack of problems may not be very meaningful.

I would describe this a changing to a UI methodology when the problem 
doesn't exist, not as a fix or a work-around for the problem, since the 
design team's desired UI methodology is not preserved in my method.  A 
fix or work-around would achieve the desired behavior, instead of 
changing to a more functional but different behavior.

I agree that update-notifier /should/ default to checking regularly 
instead of weekly and would gladly vote that opinion at any poll that 
will be reviewed by the design team.  The concept of infrequent 
notification of regularly checked updates confuses me, but I don't 
experience it with my current settings.


On 05/11/2010 12:12 AM, dORSY wrote:
 Hello!

   hitalt  +f2  then type gconf-editor...
  
 This is a _workaround_. It won't fix the initial problem.
 We do not except this when we set the updates in our update-manager. It 
 _is_confusing_. It will search for updates every day, but we _do_not_ get the 
 notification of them. Then why to search for them? I think this _should_ be 
 the _default_ behaviour of update-notifier. I really don't understand this 
 one-week-delay thing at all.
 Thanks: *dORSY*



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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[dORSY]

CyrusCT,

I don't remember posting a work-around or a fix.
At least it made my notifier showing another package manager is working. I 
have had no updates since the configuration options set, so I don't know if the 
available updates will be shown.
And thank You again, to inform us about the options in gconf.

Please everybody click on affecting me. We care about updates, they
are important for us!

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Adam Seitz]

CyrusCT and dORSY,

  The settings Cyrus gave me worked like a charm. I now get update
notifications on the tray icon as I did with my previous version of the
Ubuntu Desktop product. It notifies for any pending updates.

  I do realize this not a fix. It is merely a work-around for a
problem that is not a real problem. It's just a design intent (that I
don't like) and feels like a bug until you come here and read these 58
posts on the topic.

 Either way - I would vote for the change on a poll as well. This design
change ( in my humble opinion ) feels like someone decided to fix a
problem (by changing the flow and presentation of updates) that didn't
exist. Basically, it feels, like a solution looking for a problem
instead of the other way around.

  Thanks again Cyrus for providing me exactly the information needed to
help me to modify these settings. I learned a good deal about the gconf-
editor and the run dialog.

Cheers!

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[dORSY]

Hello!
  hit alt + f2 then type gconf-editor...

This is a _workaround_. It won't fix the initial problem.
We do not except this when we set the updates in our update-manager. It 
_is_confusing_. It will search for updates every day, but we _do_not_ get the 
notification of them. Then why to search for them? I think this _should_ be the 
_default_ behaviour of update-notifier. I really don't understand this 
one-week-delay thing at all.
Thanks: *dORSY*

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Adam Seitz]

I have been running my updates manually everyday because my update
notifier does not notify me. I am not a savvy Linux user. I am using
Ubuntu because it makes this kind of thing easier for me. I would expect
an updater to notify me of updates (daily as I have set it to)
regardless of whether I ran it Manually or not.

I read the entire string on this bug and I understand the 7 day Window... but 
it's horrible from an end-user perspective. I would really like to be notified 
about ALL updates ... I selected that in the update-notifier - Here are my 
settings:
* Important security updates (checked)
* Recommended updates (checked)
* Pre-Release updates (un-checked)
* Unsupported updates (un-checked)

* Check for updates Daily (checked).
 - Only notify about available updates

* Show new distribution releases: Normal releases

If you want to provide a set of check boxes in the GUI for severity
checking that might work well. You could leave the default settings as
Security and provide some optional check boxes for Features and
Fixes or however Ubuntu categorizes these things. You have to
understand the impression being made is Wow! The updates doesn't work?
What else is broken?

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Re: [Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[CyrusCT]

Adam,

You may want to try using gconf-editor to change the settings for 
update-notifier because it provides some additional options.

You can get there as follows:
  hit alt + f2 then type gconf-editor and click [run].
  then, on the left,  navigate to /apps/update-notifier.
  Now you can configure some additional options for update notifier

If you uncheck the box for auto_launch, that will cause update-notifier 
to provide notifications in the system tray area the way it used to 
instead of automatically launching the Update Manager program weekly.

If you change regular_auto_launch_interval to 0, then update-notifier 
will notify you about updates when they become available.


On 05/10/2010 10:15 AM, Adam Seitz wrote:
 I have been running my updates manually everyday because my update
 notifier does not notify me. I am not a savvy Linux user. I am using
 Ubuntu because it makes this kind of thing easier for me. I would expect
 an updater to notify me of updates (daily as I have set it to)
 regardless of whether I ran it Manually or not.

 I read the entire string on this bug and I understand the 7 day Window... 
 but it's horrible from an end-user perspective. I would really like to be 
 notified about ALL updates ... I selected that in the update-notifier - Here 
 are my settings:
 * Important security updates (checked)
 * Recommended updates (checked)
 * Pre-Release updates (un-checked)
 * Unsupported updates (un-checked)

 * Check for updates Daily (checked).
   - Only notify about available updates

 * Show new distribution releases: Normal releases

 If you want to provide a set of check boxes in the GUI for severity
 checking that might work well. You could leave the default settings as
 Security and provide some optional check boxes for Features and
 Fixes or however Ubuntu categorizes these things. You have to
 understand the impression being made is Wow! The updates doesn't work?
 What else is broken?



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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Adam Seitz]

Thanks! That should do it! :)

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[dORSY]

It is affecting me too.
When I killall update-notifier then start a new one, the notification aera 
blinks once, but no icon or anything appears. Hope this helps:

./auto.pl 
4 normal updates, 0 security updates available
interval_days from gconf: 7
last_launch from gconf: 1270623944, Wed Apr  7 09:05:44 2010
mtime from /var/log/dpkg.log: 1270624167 Wed Apr  7 09:09:27 2010
ctime from /var/log/dpkg.log: 1270624167 Wed Apr  7 09:09:27 2010
mtime from /var/log/apt/term.log: 1270624168 Wed Apr  7 09:09:28 2010
ctime from /var/log/apt/term.log: 1270624168 Wed Apr  7 09:09:28 2010
latest previous update: 1270624168,ctime /var/log/apt/term.log
time now 1270722519 Thu Apr  8 12:28:39 2010, delta 98351
It's been 1.13832175925926 days since last update.
Autolaunch disabled.  There has already been an update within the last 7 days 
(1270624168,ctime /var/log/apt/term.log)

update-notifier --debug-updates
(update-notifier:5596): update-DEBUG: update_check()
(update-notifier:5596): update-DEBUG: /usr/lib/update-notifier/apt-check 
returned 4 (security: 0)
(update-notifier:5596): update-DEBUG: is_package_system_locked: 0
(update-notifier:5596): update-DEBUG: interval_days from gconf: 7
(update-notifier:5596): update-DEBUG: last_launch from gconf: 1270623944 (Wed 
Apr  7 09:05:44 2010)
(update-notifier:5596): update-DEBUG: mtime from /var/log/dpkg.log: 1270722822 
(Thu Apr  8 12:33:42 2010)
(update-notifier:5596): update-DEBUG: ctime from /var/log/dpkg.log: 1270722822 
(Thu Apr  8 12:33:42 2010)
(update-notifier:5596): update-DEBUG: last_launch from /var/log/dpkg.log: 
1270722822 (Thu Apr  8 12:33:42 2010)
(update-notifier:5596): update-DEBUG: mtime from /var/log/dpkg.log.1: 
1269971797 (Tue Mar 30 19:56:37 2010)
(update-notifier:5596): update-DEBUG: ctime from /var/log/dpkg.log.1: 
1270215256 (Fri Apr  2 15:34:16 2010)
(update-notifier:5596): update-DEBUG: last_launch from /var/log/dpkg.log.1: 
1270722822 (Thu Apr  8 12:33:42 2010)
(update-notifier:5596): update-DEBUG: mtime from /var/log/dpkg.log.2.gz: 
1268049514 (Mon Mar  8 12:58:34 2010)
(update-notifier:5596): update-DEBUG: ctime from /var/log/dpkg.log.2.gz: 
1270215256 (Fri Apr  2 15:34:16 2010)
(update-notifier:5596): update-DEBUG: last_launch from /var/log/dpkg.log.2.gz: 
1270722822 (Thu Apr  8 12:33:42 2010)
(update-notifier:5596): update-DEBUG: mtime from /var/log/apt/term.log: 
1270722823 (Thu Apr  8 12:33:43 2010)
(update-notifier:5596): update-DEBUG: ctime from /var/log/apt/term.log: 
1270722823 (Thu Apr  8 12:33:43 2010)
(update-notifier:5596): update-DEBUG: last_launch from /var/log/apt/term.log: 
1270722823 (Thu Apr  8 12:33:43 2010)
(update-notifier:5596): update-DEBUG: mtime from /var/log/apt/term.log.1.gz: 
1269971797 (Tue Mar 30 19:56:37 2010)
(update-notifier:5596): update-DEBUG: ctime from /var/log/apt/term.log.1.gz: 
1270215246 (Fri Apr  2 15:34:06 2010)
(update-notifier:5596): update-DEBUG: last_launch from 
/var/log/apt/term.log.1.gz: 1270722823 (Thu Apr  8 12:33:43 2010)
(update-notifier:5596): update-DEBUG: mtime from /var/log/apt/term.log.2.gz: 
1268049514 (Mon Mar  8 12:58:34 2010)
(update-notifier:5596): update-DEBUG: ctime from /var/log/apt/term.log.2.gz: 
1270215246 (Fri Apr  2 15:34:06 2010)
(update-notifier:5596): update-DEBUG: last_launch from 
/var/log/apt/term.log.2.gz: 1270722823 (Thu Apr  8 12:33:43 2010)
(update-notifier:5596): update-DEBUG: time now 1270723041 (Thu Apr  8 12:37:21 
2010
), delta: 218
** (update-notifier:5596): DEBUG: Skipping reboot required

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Re: [Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

The line
Autolaunch disabled.  There has already been an update within the
last 7 days (1270624168,ctime /var/log/apt/term.log)
means you did a manual update.  This inhibits automatic updates for a week.

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Re: [Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[dORSY]

I think this shouldn't be the default behavior, because I set up that
updates must be checked every day and I want to be notified. Why isn't
it notifying me every day then? This Is a bug.



- Original Message 
From: Dan Kegel d...@kegel.com
To: dors...@yahoo.com
Sent: Thu, 8 April, 2010 15:58:55
Subject: Re: [Bug 356152] Re: update-manager doesn't show updates, even after  
1 week

The line
Autolaunch disabled.  There has already been an update within the
last 7 days (1270624168,ctime /var/log/apt/term.log)
means you did a manual update.  This inhibits automatic updates for a week.

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of the bug.

Status in “update-notifier” package in Ubuntu: Triaged

Bug description:
Binary package hint: update-notifier

This report is not a duplicate of bug #332945.

I upgraded to Jaunty beta on Wed 25 March. According to the desired
behaviour described in bug #332945 and elsewhere, update-manager should
notify me at least once a week to tell me about updates.  I have had no
notification since I upgraded 13 days ago (and have not installed any
updates since Beta).

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/update-notifier/+bug/356152/+subscribe

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Michael Horgan]

It's back now again in Lucid but then again I have over 100 sources.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

Are you sure your sources are enabled?  Upgrading Ubuntu disables all
the third-party repos...

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Ian Humphrey]

Is this what you wanted to see?

i...@ian-ubuntu:~$ perl auto.pl
0 normal updates, 0 security updates available
interval_days from gconf: 7
last_launch from gconf: 1258397069, Mon Nov 16 18:44:29 2009
mtime from /var/log/dpkg.log: 1258222076 Sat Nov 14 18:07:56 2009
ctime from /var/log/dpkg.log: 1258222076 Sat Nov 14 18:07:56 2009
mtime from /var/log/apt/term.log: 1258222077 Sat Nov 14 18:07:57 2009
ctime from /var/log/apt/term.log: 1258222077 Sat Nov 14 18:07:57 2009
latest previous update: 1258397069, last_launch
time now 1258452561 Tue Nov 17 10:09:21 2009, delta 55492
It's been 0.642268518518519 days since last update.
Autolaunch disabled.  There has already been an update within the last 7 days 
(1258397069, last_launch)@ian-ubuntu:~$

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Ian Humphrey]

Please ignore as the problem does appear to be fixed.

Apologies for error.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Ian Humphrey]

I updated to Karmic from Jaunty but my update icon shows an error exclamation 
makr and even after running update shows 17 days since I last updated.
The attachment shows what happened when I ran the two Termical entries 
suggested at thwe top of the bug report.

Should I post this separately?

Ian

** Attachment added: update bug.txt
   http://launchpadlibrarian.net/35755726/update%20bug.txt

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

Can you run the perl script from comment #27 and attach its output?

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Ian Humphrey]

I am a relative novice so please forgive any misunderstanding.

I copied the patch file to terminal and obtained the attached output but
it looks like gibberish so I think I do not know how to run the patch
properly.

If I have done it incorrectly, please tell me how!

Regards

Ian

** Attachment added: patch output.txt
   http://launchpadlibrarian.net/35762336/patch%20output.txt

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Ian Humphrey]

I realised that I tried to run the patch in #26 not the script in #27
but unfortunately same ignorance applies and I do not know how to run
the script properly.

advice for novice please!!

Ian

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

perl auto.pl

should do it.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[CyrusCT]

Ubuntu Karmic Beta updated to update-notifier 0.90, but I'm still not
seeing the icon for available updates or for A package manager is
working.

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Re: [Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[CyrusCT]

Dan,

It sounds like you are describing Window List 2.28.0.  If that is the 
case, then it would be update-manager 1:0.126 that appears in the Window 
List after a week of neglecting packages.

Seperately, update-notifier 0.89 should place an icon in a different 
place (Notification Area 2.28.0), with a greater degree of sensitivity 
that should not be affected by the timer for causing Update Manager to 
be run.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[CyrusCT]

I'm running Karmic Beta and got the update to 0.89 today.
After updating to 0.89, I waited for the next set up updates (checking manually 
with Synaptic).
This used to cause update-notifier to indicate that updates are available, but 
still no icon showing.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

From my understanding, the lack of an icon is a feature, not a bug.
The user will see the update-notifier appear in the, um, dock or whatever it's 
called.
That's bigger than an icon.

(BTW I think manual checks with synaptic will also reset the seven-day
clock...)

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[CyrusCT]

Dan,

I know what a dock is in Mac OS, and there are several applications that
can simulate that for Ubuntu, none of which would be running on an out
of the box installation.  Did you mean to indicate, as a group, the
notifications/pop-ups with white text on a black background that are
seen such as when pressing the media keys to change volume?  If so,
while this would be larger than an icon, unlike an icon, it is not
persistently visible.

As regards the status as a feature or bug, unless you were alluding to
some Microsoft bashing that was prevalent in the latter 1990s, I would
like to offer the following excerpts from dictionary.com.

Feature:  -noun; 1.) a prominent or conspicuous part or characteristic  2.) 
something offered as a special attraction
Bug:  -noun;  4.) Informal. a defect or imperfection, as in a mechanical 
device, computer program, or plan; glitch

The description of update-notifier reads Puts an icon in the user's
notification area when package updates are available.  As such, failing
to do (no notification, different type of notification, icon specified
but not visible, etc.) constitutes a bug, not a feature.

While I don't claim to be familiar with the seven-day clock you
mentioned, My system is set to automatically check for updates daily,
not weekly, and Synaptic HAS traditionally affected the icon and
associated tool-tip presented by update-notifier.  For instance, when
downloading and installing updates, update-notifier traditionally shows
a different icon for A package manager is working which is also not
being displayed.  Similarly, update-notifier has not been showing the
icon for System restart required that it traditionally shows
immediately after kernel updates.  While there may be some kind of timer
that is preempting the notification of updates, it should not preempt
the OTHER notifications that are supposed to be shown by update-
notifier.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

No, I mean the standard Gnome Panel on the bottom of the screen
( http://en.wikipedia.org/wiki/Gnome-panel ), where running programs show
up.  It's persistant, and I think sufficient.  I seem to recall that 
Jaunty does let me know very nicely if a system restart is needed.
Perhaps it's not the way it used to do it, but changes in UI design
are not bugs if they're done on purpose and work properly, which this 
in general does.

You're right that the package description no longer matches its behavior,
perhaps you should file a separate bug to get that text changed.
(I suspect they're changing this stuff around a bunch for Karmic,
though.)

Now that the logrotate-related bug is fixed, I'm outta here.  If I have
trouble with updates not happening promptly on Karmic, I'll file a new bug.
Bye!

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ThomasNovin]

I now have 0.88. I tried with faketime 10 days and then update-manager
pops up. Still no icon though. Then it crashes but it's probably
something else (alpha release).

I add the console output of a run with faketime in case anyone is
interested.


** Attachment added: update_notifier.txt
   http://launchpadlibrarian.net/31745436/update_notifier.txt

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ThomasNovin]

I've upgraded to karmic now. Still no icons that let's me know I have
available updates...

$ apt-cache policy update-notifier
update-notifier:
  Installed: 0.87
  Candidate: 0.87
  Version table:
 *** 0.87 0
500 http://se.archive.ubuntu.com karmic/main Packages
100 /var/lib/dpkg/status

$ update-notifier --debug-updates
(update-notifier:3158): update-DEBUG: update_check()

(update-notifier:3158): update-DEBUG: /usr/lib/update-notifier/apt-check 
returned 94 (security: 0)
(update-notifier:3158): update-DEBUG: is_package_system_locked: 0
(update-notifier:3158): update-DEBUG: interval_days from gconf: 7

(update-notifier:3158): update-DEBUG: last_launch from gconf: 1252354686 (Mon 
Sep  7 22:18:06 2009
)

(update-notifier:3158): update-DEBUG: mtime from /var/log/dpkg.log: 1252355061 
(Mon Sep  7 22:24:21 2009
)

(update-notifier:3158): update-DEBUG: ctime from /var/log/dpkg.log: 1252355061 
(Mon Sep  7 22:24:21 2009
)

(update-notifier:3158): update-DEBUG: last_launch from /var/log/dpkg.log: 
1252355061 (Mon Sep  7 22:24:21 2009
)

(update-notifier:3158): update-DEBUG: mtime from /var/log/dpkg.log.1: 
1251756854 (Tue Sep  1 00:14:14 2009
)

(update-notifier:3158): update-DEBUG: ctime from /var/log/dpkg.log.1: 
1251819204 (Tue Sep  1 17:33:24 2009
)

(update-notifier:3158): update-DEBUG: last_launch from /var/log/dpkg.log.1: 
1252355061 (Mon Sep  7 22:24:21 2009
)

(update-notifier:3158): update-DEBUG: mtime from /var/log/dpkg.log.2.gz: 
1248440224 (Fri Jul 24 14:57:04 2009
)

(update-notifier:3158): update-DEBUG: ctime from /var/log/dpkg.log.2.gz: 
1251819204 (Tue Sep  1 17:33:24 2009
)

(update-notifier:3158): update-DEBUG: last_launch from /var/log/dpkg.log.2.gz: 
1252355061 (Mon Sep  7 22:24:21 2009
)

(update-notifier:3158): update-DEBUG: mtime from /var/log/dpkg.log.3.gz: 
1246138509 (Sat Jun 27 23:35:09 2009
)

(update-notifier:3158): update-DEBUG: ctime from /var/log/dpkg.log.3.gz: 
1251819204 (Tue Sep  1 17:33:24 2009
)

(update-notifier:3158): update-DEBUG: last_launch from /var/log/dpkg.log.3.gz: 
1252355061 (Mon Sep  7 22:24:21 2009
)

(update-notifier:3158): update-DEBUG: mtime from /var/log/apt/term.log: 
1252355062 (Mon Sep  7 22:24:22 2009
)

(update-notifier:3158): update-DEBUG: ctime from /var/log/apt/term.log: 
1252355062 (Mon Sep  7 22:24:22 2009
)

(update-notifier:3158): update-DEBUG: last_launch from /var/log/apt/term.log: 
1252355062 (Mon Sep  7 22:24:22 2009
)

(update-notifier:3158): update-DEBUG: mtime from /var/log/apt/term.log.1.gz: 
1251705770 (Mon Aug 31 10:02:50 2009
)

(update-notifier:3158): update-DEBUG: ctime from /var/log/apt/term.log.1.gz: 
1251819194 (Tue Sep  1 17:33:14 2009
)

(update-notifier:3158): update-DEBUG: last_launch from 
/var/log/apt/term.log.1.gz: 1252355062 (Mon Sep  7 22:24:22 2009
)

(update-notifier:3158): update-DEBUG: mtime from /var/log/apt/term.log.2.gz: 
1248440225 (Fri Jul 24 14:57:05 2009
)

(update-notifier:3158): update-DEBUG: ctime from /var/log/apt/term.log.2.gz: 
1251819194 (Tue Sep  1 17:33:14 2009
)

(update-notifier:3158): update-DEBUG: last_launch from 
/var/log/apt/term.log.2.gz: 1252355062 (Mon Sep  7 22:24:22 2009
)

(update-notifier:3158): update-DEBUG: mtime from /var/log/apt/term.log.3.gz: 
1246138510 (Sat Jun 27 23:35:10 2009
)

(update-notifier:3158): update-DEBUG: ctime from /var/log/apt/term.log.3.gz: 
1251819194 (Tue Sep  1 17:33:14 2009
)

(update-notifier:3158): update-DEBUG: last_launch from 
/var/log/apt/term.log.3.gz: 1252355062 (Mon Sep  7 22:24:22 2009
)

(update-notifier:3158): update-DEBUG: time now 1252355587 (Mon Sep  7 22:33:07 
2009
), delta: 525

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ThomasNovin]

I installed these Jaunty packages but they seem to crash.

th...@thomas-desktop:~$ update-notifier --debug-updates
(update-notifier:4091): update-DEBUG: update_check()

** (update-notifier:4091): DEBUG: /usr/lib/update-notifier/apt-check returned 5 
(security: 0)
(update-notifier:4091): update-DEBUG: is_package_system_locked: 0
(update-notifier:4091): update-DEBUG: interval_days from gconf: 7

(update-notifier:4091): update-DEBUG: last_launch from gconf: 1247158339

(update-notifier:4091): update-DEBUG: mtime from /var/log/dpkg.log: 1246514368 
(Thu Jul  2 07:59:28 2009
)

(update-notifier:4091): update-DEBUG: ctime from /var/log/dpkg.log: 1247158294 
(Thu Jul  9 18:51:34 2009
)

(update-notifier:4091): update-DEBUG: last_launch from /var/log/dpkg.log: 
1247158294 (Thu Jul  9 18:51:34 2009
)

Segmentation fault

Jul  9 18:57:17 thomas-desktop kernel: [  243.729535] update-
notifier[4091]: segfault at 4 ip 08051081 sp bfb37520 error 4 in update-
notifier[8048000+e000]

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Michael Vogt]

Thanks a lot for figuring out this problem with logrotate. I fixed it in
karmic and uploaded a jaunty fix to my PPA.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

I see from /etc/logrotate.d/{apt,dpkg} that the logs are rotated monthly,
so the log rotation bug only prevents updates one week out of four.
Still worth fixing.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

Here's a little perl script that tries to match exactly update-notifiers logic
(from the one used in Karmic, I think, 
http://update-notifier.sourcearchive.com/documentation/0.78/update_8c-source.html
 )
It prints out why update manager's not going to be launched.

I'll try to improve that to detect other reasons soon.


** Attachment added: auto.pl
   http://launchpadlibrarian.net/28601904/auto.pl

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

Running that perl script showed that update notifier is
probably getting confused by log rotation!  
It's telling me that it won't run update manager
because /var/log/dpkg.log is too new... even when 
the darn file is only new because the log was rotated and is zero size.  
I'm attaching a (bad) patch showing how this might be worked around. 

I think this is an old bug, only exposed in Jaunty because of the change
to not showing nonsecurity updates for a week.

Don't know how much of the problem this explains, but it does seem to
explain the behavior of two systems I have access to, at least today.

** Attachment added: update-notifier.patch
   http://launchpadlibrarian.net/28604989/update-notifier.patch

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

May be a duplicate of
https://bugs.launchpad.net/ubuntu/+source/apt/+bug/299360

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

I'd like to have a script I can send to people complaining of autoupdate
failure to gather the information needed to diagnose the problem.
Here's a first draft.
Along with generic update-notifier and update-manager information,
it checks for the two problems I've seen personally:
wrong permissions on /etc/cron.daily/apt
and ethernet card that might be suffering from
https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.17/+bug/60764

Am I missing anything?


** Attachment added: autoupdate-diagnostics.sh
   http://launchpadlibrarian.net/28443960/autoupdate-diagnostics.sh

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

Please ignore my comment about the wasted day.  I think update-manager
already waits properly.

The /etc/cron.daily/apt permissions problem is the real issue, I think.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

I'm seeing this, too.  The system in question was upgraded from an
earlier version of ubuntu to 9.04.

Update Manager says Your system is up to date.  The package
information was last updated 25 days ago.  (!)

$ ls -l /var/lib/apt/periodic
total 0
-rw-r--r-- 1 root root 0 2009-04-22 19:53 update-stamp
-rw-r--r-- 1 root root 0 2009-05-18 09:08 update-success-stamp

$ ls -l /etc/cron.daily/apt
-rw-r--r-- 1 root root 8686 2009-04-16 21:27 /etc/cron.daily/apt

That seems like a bug.  How the heck did that not get set to mode 755?

For completeness:

Software Sources shows it checks for updates daily and has jaunty-
updates and security checked.

$ ps ax|grep update-notifier
 3671 ?S  0:00 update-notifier --startup-delay=60
 5990 pts/2S+ 0:00 grep update-notifier
$ killall update-notifier ; update-notifier --debug-updates
(update-notifier:5993): update-DEBUG: update_check()

** (update-notifier:5993): DEBUG: /usr/lib/update-notifier/apt-check returned 0 
(security: 0)
** (update-notifier:5993): DEBUG: crashreport_check

[then sits there forever]

$ last dank
dank tty7 :0   Fri Jun 12 10:13   still logged in   
dank tty7 :0   Sun Jun  7 17:02 - down   (00:56)
dank tty7 :0   Sun Jun  7 07:04 - down   (01:58)
dank tty7 :0   Sat Jun  6 19:26 - down   (00:18)
dank tty7 :0   Wed Jun  3 03:05 - down   (02:04)
dank tty7 :0   Tue Jun  2 07:58 - down   (04:20)
dank tty7 :0   Tue Jun  2 03:58 - down   (00:43)
wtmp begins Mon Jun  1 19:53:23 2009

$ ls -l /etc/issue
-rw-r--r-- 1 root root 19 2009-04-13 02:33 /etc/issue
$ cat /etc/issue
Ubuntu 9.04 \n \l
$ ls -l /var/log/dpkg*
-rw-r- 1 root adm  0 2009-06-01 17:56 /var/log/dpkg.log
-rw-r- 1 root adm 160998 2009-05-27 10:32 /var/log/dpkg.log.1
-rw-r- 1 root adm  86844 2009-04-23 20:24 /var/log/dpkg.log.2.gz
-rw-r- 1 root adm   9454 2009-04-15 19:42 /var/log/dpkg.log.3.gz

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

I did
  sudo chmod 755 /etc/cron.daily/apt
  sudo rm /var/spool/anacron/cron.daily

rebooted, and logged in.  Five minutes later,
cron.daily ran.  Five minutes after that, update
manager popped up in the task bar and offered
a huge pile of updates... but after it finished,
it still said The package information was last updated
25 days ago!

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Dan Kegel]

Hmm.   /etc/cron.daily/apt will sleep for up to 1800 seconds (30 minutes),
so it looks like there's a one-day lag built into the system.
On the first day, /etc/cron.daily/apt updates the list of packages;
on the next day, update-manager uses the updated list.

Maybe we could get rid of that wasted day by having the automatically started
update-manager check /var/lib/apt/periodic/update-success-stamp;
if it's old, it should wait up to half an hour for it to change
before starting.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ThomasNovin]

I had two local problems: Machine #1 had jaunty-updates and jaunty-
security unchecked in Software Sources, Machine #2 had for some reason
file perm 644 on /etc/cron.daily/apt (should be 755).

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[ThomasNovin]

I have this on two Jaunty machines. One does apt-get update but doesn't
show any updates, the other doesn't do anything. Both are set to daily /
download in background.

Two different bugs?

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Yann Papouin]

I think you're right Thomas because in my case, apt-get update is run
every day, it is just the update-notifier icon that doesn't appear
anymore in the systray

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Daniel Moura]

My system has the same behaviour of it was described by the guys.

(update-notifier:11822): update-DEBUG: update_check()

** (update-notifier:11822): DEBUG: /usr/lib/update-notifier/apt-check returned 
0 (security: 0)
** (update-notifier:11822): DEBUG: crashreport_check

...and the notifications are never shown (I'm using the default settings
- daily check)

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Re: [Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Mario]

Before I do any test, I would be sure to understand the logic behind the
automatic notification: my settings say check for updates: daily and
notify the availability of new updates; what I understand is that the
system should make a 'apt-get update' every day (and it seems to work)
and if there at least an available update it should be notified (and it
doesn't work!). It is correct?

Thanks,
Mario

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Michael Vogt]

@Mario
The system will make a apt-get update every day. If there is a security 
update it will auto-open
update-manager on login. If there is no security update it will do nothing. If 
no updates have been
applied for 7 days (or more) it will auto-open update-manager if updates are 
pending.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[David D Miller]

Wait, so after 7 days, it actually opens the update-manager itself, and
not just shows a notification icon in the panel, even if I'm already
logged in, or just if I log out and back in again?  How does this play
with embedded systems?  In my case, I have multiple Ubuntu boxes running
MythTV -- I'd get the update-manager app suddenly showing up in front of
the Myth UI on the TV sets, where someone with only a remote control
can't do anything to dismiss it and get back to using the TV...  Would
removing update-notifier from my session be sufficient to stop that if
that's the case?  Normally I VNC into the things periodically to apply
updates.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Matthew Paul Thomas]

David, no, the window does not appear frontmost if anything else is
open, and that's not relevant to this bug report anyway. If you're using
VNC to apply updates manually you should set Update Manager to not check
automatically.

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Re: [Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Mario]

Thank you for the clarification: if this is the intended behavior I'm
not sure if I'm affected by this bug. I'm retiring my flag 'affect me'.

Thanks,
Mario

Michael Vogt wrote:
 @Mario
 The system will make a apt-get update every day. If there is a security 
 update it will auto-open
 update-manager on login. If there is no security update it will do nothing. 
 If no updates have been
 applied for 7 days (or more) it will auto-open update-manager if updates are 
 pending.


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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Michael Vogt]

The text in software-properties is misleading, that is obviously bad. If you 
think the auto launching is not working, you can test it with (in a terminal):
$ NO_FAKE_STAT=1 faketime '10 days' update-notifier 
(you will need the faketime package for this to work).

You need to reset the launch time afterward with:
$ gconftool --unset /apps/update-manager/launch_time
to ensure that its not recorded as launched 10 days in the future.

There is also update-notifier --debug-updates to check why it thinks
it does not need to auto-launch.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Yann Papouin]

Output of update-notifier --debug-updates
 
osi...@osiris:~$ update-notifier --debug-updates

(update-notifier:21316): update-DEBUG: update_check()

** (update-notifier:21316): DEBUG: /usr/lib/update-notifier/apt-check returned 
160 (security: 0)
(update-notifier:21316): update-DEBUG: is_package_system_locked: 0
(update-notifier:21316): update-DEBUG: interval_days from gconf: 7

(update-notifier:21316): update-DEBUG: last_launch from gconf:
1239891104

(update-notifier:21316): update-DEBUG: last_launch from
/var/log/dpkg.log: 1239891104

  PID TTY  TIME CMD
14796 ?00:28:40 pulseaudio
  PID TTY  TIME CMD
14843
** (update-notifier:21316): DEBUG: crashreport_check

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Yann Papouin]

After upgrading to Jaunty, update notifier icon is never shown in the systray.
ps -A shows that the update-notifier is running.
The auto update check is run every day.

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Mario]

It's the same for me. Since I've installed a fresh Jaunty Beta (6-7 days
ago) I've never seen the update notification icon in the sys-tray. The
settings say that it should check every day. A couple of times, after
3-4 days, I've checked the update status and I've found hundred of MBs
of packages to download. It didn't work in the same way in the last
period in my old Intrepid installation (another computer).

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Matthew Paul Thomas]

Since Add/Remove is currently incapable of installing updates, and
therefore using Add/Remove doesn't mean you've decided to defer updates,
it would be nice to exclude use of Add/Remove from resetting the 7-day
timer.

Since installing or uninstalling applications is not usually a frequent
task, though, I don't think this is a hugely important bug. (Bug 351484
is probably more important, for example.)

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Re: [Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Jane Silber]

So you seem to be saying that I installed something from Add/Remove and 
that reset the 7 day clock, and therefore I didn't get any notification 
about updates. Is that right?

If so, I think there is more to this than that.  I very well could be 
wrong, but I don't *think* I installed anything.  What I think I may 
have done was open Add/Remove to check to see if a certain app was in 
our repositories. 

But even if I did install something (it's definitely possible and I'm 
sure you can tell from the logs - they are much more reliable than my 
memory!), there wasn't a oh, and by the way there are new updates. 
Would you like to install them too? message.  If we gave that sort of 
notice, then resetting the clock is perfectly acceptable.  But without 
that, to the user it is the equivalent of changing the desktop wallpaper 
resulting in them not getting updates.

I completely understand if there isn't time to fix this, but I think it 
is a bigger problem for the average user than you seem to.  We have a 
secret (to most users) new algorithm of update notification. And because 
of bug #351484, it is confusing to the people who do take the time to 
try to understand what's happening.  And then on top of that, this bug 
means that the user can take seemingly unrelated actions which impact 
that (secret and/or confusing) algorithm. 

The end result to the user is unpredictability and confusion, which I 
think is the last thing we want.  I think that will result in people not 
trusting the system, feeling like it's random and therefore unreliable, 
not installing updates, and generally having a poorer and potentially 
less secure experience.  (Hopefully without the world crashing to a 
halt, given my dire predictions! ;) )

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Michael Vogt]

Thanks for reply. I agree with that, while the old system with the
notification item was not ideal it was at least simple :)

The new way has some magic in it, its hard to know if its not working at
all or if something reset the timer. Unfortunately its too late to fix
#351484 because that requires some deeper changes.

A easy change is to make update-manager ignore other package
updates/installs (e.g. done via synaptic or apt-get or add/remove) and
poping up after 7 days without update-manager. This will annoy people
who manage their software with apt-get/synaptic, they will probably
remove update-manager/update-notifier (or discover the gconf key to get
back the old behavior with the icon).

I leave this decision to the design team (if we change aynthing and if
so, what).

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Michael Vogt]

Thanks for your bugreport.

Could you please open a terminal and run:
$ ps ax|grep update-notifier 
and then
$ killall update-notifier ; update-notifier --debug-updates 
and attach the output of the commands?

** Changed in: update-notifier (Ubuntu)
   Importance: Undecided = High

** Changed in: update-notifier (Ubuntu)
   Status: New = Incomplete

** Changed in: update-notifier (Ubuntu)
 Assignee: (unassigned) = Michael Vogt (mvo)

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Jane Silber]

Unfortunately this morning I forced an update (still hadn't seen any
automatic notification). But for completeness...

j...@randolph:~$ ps ax | grep update-not
 3427 ?S  0:00 update-notifier --startup-delay=60
j...@randolph:~$ killall update-notifier ; update-notifier --debug-updates 
(update-notifier:8155): update-DEBUG: update_check()

** (update-notifier:8155): DEBUG: /usr/lib/update-notifier/apt-check returned 0 
(security: 0)
  PID TTY  TIME CMD
** (update-notifier:8155): DEBUG: crashreport_check

I've also attached /var/log/apt/term.log

** Attachment added: term.log
   http://launchpadlibrarian.net/24943313/term.log

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Jane Silber]

** Attachment added: term.log.1.gz
   http://launchpadlibrarian.net/24967727/term.log.1.gz

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[Bug 356152] Re: update-manager doesn't show updates, even after 1 week

[Michael Vogt]

Thanks for the logs, I had a closer look at them now.

The log have dpkg runs at:
Log started: 2009-03-09  09:40:45
Log started: 2009-03-11  12:18:38
Log started: 2009-03-11  12:21:16
Log started: 2009-03-11  12:22:02
Log started: 2009-03-14  11:24:26
Log started: 2009-03-16  14:48:30
Log started: 2009-03-20  18:54:41
Log started: 2009-03-26  09:47:24
Log started: 2009-03-26  10:03:57
Log started: 2009-03-26  10:04:35
Log started: 2009-03-26  10:34:19
Log started: 2009-03-27  09:40:17
Log started: 2009-03-27  10:21:46
Log started: 2009-03-27  12:09:19
Log started: 2009-03-27  13:21:52
Log started: 2009-03-30  09:38:44
Log started: 2009-03-31  17:55:29
Log started: 2009-04-07  13:09:53

The time between the last runs (2009-03-31 and 2009-04-07) is according to 
pythons datetime:
6 days, 19:14:24 So we missed the 7 days time by some hours. 

This maybe a usability bug. update-notiifer just checks when the last apt/dpkg 
action was performed
and calcualtes the 7 days based on that. But from a user perspective installing 
a new software and
installing a update is something different so it may not be clear why 
update-manager does not appear 
in this situation. 

I will ask the design team for its opinion.

Thanks,
 Michael

** Changed in: update-notifier (Ubuntu)
   Status: Incomplete = Triaged

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