Re: [libreoffice-users] Re: Message as sent yesterday
charles.schulz wrote: Hello, On 30 janvier 2015 11:50:02 CET, Urmas davian...@gmail.com wrote: Charles-H. Schulz: that either Windows 8.1 or some setting peculiar to some systems create a very bad experience when installing software... It is LO misconfigured Apache server which assigns 'application/x-troff-man' to MSI downloads is creating this experience. It worth noting that problem started occurring in 2012, and no one has fixed it so far. If it has been reported on BZ I am happy to point this out at FOSDEM. Thanks for the hint, Charles. I reported yesterday at: https://bugs.documentfoundation.org/show_bug.cgi?id=88913 It was closed as invalid, since the rogue mirror hadn't been identified. I've tracked it down to mirror.catn.com and re-opened, so hopefully that will allow some progress to be made. There are 2 other mirrors offered for the UK, which are both OK. I guess those of us in the UK have an approximately 1 in 3 chance of getting the dodgy one! (Although it doesn't matter to non-IE browsers). Thanks, Mark. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Mike Scott wrote:
On 30/01/15 19:41, libreoffice-ml.mbou...@spamgourmet.com wrote:
It looks like I was a bit quick to blame IE. It turns out it's 1 of the
3 mirrors in the UK which is misbehaving. Doesn't affect other browsers,
as they seem to just use the .msi extension from the download URI,
whereas IE uses the Content-Type header returned by the server and
changes the extension to match.
Nevertheless, arguably incorrect browser behaviour. From the user's
perspective, he's offered a file with a specific name and type on the
server, and would expect it to appear with that name, especially as the
application type is invisible to the user.
To be fair, the URI doesn't necessarily reflect the true type. e.g. a
PHP script can generate a PDF based on database content, but it's not
very helpful if downloading that leads to a file with PDF content but a
.php extension. I guess that's the kind of problem IE is trying to solve
by using the Content-Type to determine the file name. One of those cases
where it can't be right all the time either way.
There is a separate header (Content-Disposition I think, off the top of
my head) where a filename can be specified, but the mirror in question
doesn't send that header at all. I think I've found before that IE does
honour that header if it's set.
If there's an
extension/app-type mismatch, I for one would expect a warning at least
before changing the extension. To be fair, the download dialogue already
shows the incorrect extension, and it can be changed in the 'file open'
dialogue if the user knows to do so. But IMO it shouldn't be so :-{
You only see that dialog if you choose Save Save As when IE prompts
for what to do with the download. If you just click Save, it saves to
a default folder with the default filename (.man in this case).
I notice the failing server also helpfully truncates all the file names
to the same short string on the download web page, so the user cannot
see what the name should be. (At least, that's how it looks in front of
me now).
That's not so helpful, although you wouldn't usually see that list at
all when downloading via libreoffice.org.
Perhaps they would best be removed from the list of mirrors
until they sort out their act.
Having identified the problematic mirror, hopefully something will be
done - either getting them to fix their configuration or, as you
suggest, removing them from the list.
Mark.
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Re: [libreoffice-users] Re: Message as sent yesterday
On 30/01/15 19:41, libreoffice-ml.mbou...@spamgourmet.com wrote:
It looks like I was a bit quick to blame IE. It turns out it's 1 of the
3 mirrors in the UK which is misbehaving. Doesn't affect other browsers,
as they seem to just use the .msi extension from the download URI,
whereas IE uses the Content-Type header returned by the server and
changes the extension to match.
Nevertheless, arguably incorrect browser behaviour. From the user's
perspective, he's offered a file with a specific name and type on the
server, and would expect it to appear with that name, especially as the
application type is invisible to the user. If there's an
extension/app-type mismatch, I for one would expect a warning at least
before changing the extension. To be fair, the download dialogue already
shows the incorrect extension, and it can be changed in the 'file open'
dialogue if the user knows to do so. But IMO it shouldn't be so :-{
I notice the failing server also helpfully truncates all the file names
to the same short string on the download web page, so the user cannot
see what the name should be. (At least, that's how it looks in front of
me now). Perhaps they would best be removed from the list of mirrors
until they sort out their act.
--
Mike Scott
Harlow, Essex, England
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Re: [libreoffice-users] Re: Message as sent yesterday
It looks like I was a bit quick to blame IE. It turns out it's 1 of the 3 mirrors in the UK which is misbehaving. Doesn't affect other browsers, as they seem to just use the .msi extension from the download URI, whereas IE uses the Content-Type header returned by the server and changes the extension to match. Mark. Tom Davies wrote: Hi :) The problem with that is that Internet Explorer is usually completely fine with it. Most Windows users that i have met would be scared of trying anything that might be difficult to download with Internet Explorer. To be fair most them wouldn't have a clue how to install anything anyway and would leave that to paid-for support or a family member or friend who thinks they know what they are doing but may be fairly clueless or biased themselves. I like the idea of having some way of dealing with Internet Explorer though. It might be possible to write a script that runs after the download is complete and attempts to rename the .man to .msi. I'm not sure about the best way to handle it. Obviously if the renaming script doesn't find a .man then it should just quit quietly. Another way might be to only run that script if the download page has already identified that Internet Explorer was used. I think that either way the script could be quite tiny and fast. Regards from Tom :) On 29 January 2015 at 21:15, libreoffice-ml.mbou...@spamgourmet.com wrote: Microsoft do seem to make things difficult... First their web browser changes the .msi extension to .man, which their operating system doesn't understand, and then their file browser hides the extension making it difficult to correct! That has come up on this list before, and your earlier comment why can't they save everyones time by saying at the outset that their software only downloads via certain browsers does seem sensible. I've submitted a bug report suggesting that the downloads page should warn of the problems with Internet Explorer, and how to work around them: https://bugs.documentfoundation.org/show_bug.cgi?id=88913 Checking this out with Internet Explorer 9 on Windows Vista, I found that a bar pops up at the bottom of Internet Explorer when downloading, from which you can click an arrow next to Save and select Save As. That has the filename initially filled in as .man, but you can change it to .msi and it will then save the download with the correct .msi extension. Does that still work with newer versions of Internet Explorer? Of course, it does still require the user to know that this needs to be done! Mark. Philip Jordan wrote: Brilliant - well your reply is Gordon - but as to W 8.1: I'm bereft of suitable words! On 28 January 2015 at 16:40, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 15:43, Philip Jordan wrote: Thanks though I'll do what you say, it must be emphasized that as far as I can tell more than once, I downloaded from the site you show on Sunday I did this as the link from Computer active didn't work too, I only went to Microsoft for an Icon as my laptop refused to install the software by which I mean let me use it your website wasn't very clear on what to do in that regard Anyway I now see you've sent another email, so I won't re-download till I've read that When I tried that, the IE downloader on Windows 8.1 changed the file extension to .man - which of course won't run. You need to change the file extension back to .msi, and to do THAT, you need to go into File explorer and turn ON the show file extensions option, because for some reason that I cannot fathom, Windows has that option turned OF by default. Good luck! -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Hi :) The problem with that is that Internet Explorer is usually completely fine with it. Most Windows users that i have met would be scared of trying anything that might be difficult to download with Internet Explorer. To be fair most them wouldn't have a clue how to install anything anyway and would leave that to paid-for support or a family member or friend who thinks they know what they are doing but may be fairly clueless or biased themselves. I like the idea of having some way of dealing with Internet Explorer though. It might be possible to write a script that runs after the download is complete and attempts to rename the .man to .msi. I'm not sure about the best way to handle it. Obviously if the renaming script doesn't find a .man then it should just quit quietly. Another way might be to only run that script if the download page has already identified that Internet Explorer was used. I think that either way the script could be quite tiny and fast. Regards from Tom :) On 29 January 2015 at 21:15, libreoffice-ml.mbou...@spamgourmet.com wrote: Microsoft do seem to make things difficult... First their web browser changes the .msi extension to .man, which their operating system doesn't understand, and then their file browser hides the extension making it difficult to correct! That has come up on this list before, and your earlier comment why can't they save everyones time by saying at the outset that their software only downloads via certain browsers does seem sensible. I've submitted a bug report suggesting that the downloads page should warn of the problems with Internet Explorer, and how to work around them: https://bugs.documentfoundation.org/show_bug.cgi?id=88913 Checking this out with Internet Explorer 9 on Windows Vista, I found that a bar pops up at the bottom of Internet Explorer when downloading, from which you can click an arrow next to Save and select Save As. That has the filename initially filled in as .man, but you can change it to .msi and it will then save the download with the correct .msi extension. Does that still work with newer versions of Internet Explorer? Of course, it does still require the user to know that this needs to be done! Mark. Philip Jordan wrote: Brilliant - well your reply is Gordon - but as to W 8.1: I'm bereft of suitable words! On 28 January 2015 at 16:40, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 15:43, Philip Jordan wrote: Thanks though I'll do what you say, it must be emphasized that as far as I can tell more than once, I downloaded from the site you show on Sunday I did this as the link from Computer active didn't work too, I only went to Microsoft for an Icon as my laptop refused to install the software by which I mean let me use it your website wasn't very clear on what to do in that regard Anyway I now see you've sent another email, so I won't re-download till I've read that When I tried that, the IE downloader on Windows 8.1 changed the file extension to .man - which of course won't run. You need to change the file extension back to .msi, and to do THAT, you need to go into File explorer and turn ON the show file extensions option, because for some reason that I cannot fathom, Windows has that option turned OF by default. Good luck! -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Hello, On 30 janvier 2015 11:50:02 CET, Urmas davian...@gmail.com wrote: Charles-H. Schulz: that either Windows 8.1 or some setting peculiar to some systems create a very bad experience when installing software... It is LO misconfigured Apache server which assigns 'application/x-troff-man' to MSI downloads is creating this experience. It worth noting that problem started occurring in 2012, and no one has fixed it so far. If it has been reported on BZ I am happy to point this out at FOSDEM. Thanks for the hint, Charles. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- Envoyé de mon téléphone avec Kaiten Mail. Excusez la brièveté. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 29/01/15 08:34, Philip Jordan wrote: In some answer to Jonathan's Windows 8.1 queries I'm not really competent to answer them BUT IF you don't know which edition of Win8.1 nor which localization of Win 8.1 you are using, then who does know? i.e. with presumably uptodate Software Up-to-date does not mean that the crippleware that Microsoft is intent on inflicting upon people was not installed on your laptop. My guess is that one of the crippleware versions of Win 8.1 was installed, and your options are: * Purchase a non-crippled version of Win 8.1, and either install yourself, or pay the dealer to install it; * Either install, or pay the dealer to install a Linux or BSD distro; * Live the fact that you have a crippled version of Windows, and that every time you want to do something with software that requires more sophistication that a three year old, you'll have major problems; jonathon * English - detected * English * English javascript:void(0); -BEGIN PGP SIGNATURE- Version: GnuPG v1 iQIcBAEBAgAGBQJUyml1AAoJEKG7hs8nSMR7dkQP+gPosZmiTuq7P0Dc9r7HyhkY HZ6y6j9OmukNmueBYvRi4A+enc6QavyyaquDH2PgAeGIu7a5bGpYnhx2LtK9kow/ J92+y38eAurCqGzZfQ2X9w/17loqmtU5/BZdsvofwh8jNk/mPvDuxec10QK6DV/Y I2b4IzhZtVnxsLXSmf/OEsYSFlgqd/GgLihDcmHhEcmtDztCspR/xlqqv67VHCRh in1A4ZphJ03+DaLLctRL6+8Wtq0e/rieMclOp6Hr3MNHMqYUBE6G0e0XyYQOM2KI 2CUwU3wQw9Jau0JaRZMCh8TkBML3JLvhvMYWG/so25NEtaqDea6t4OB00K87tarl 9o0F1HvR0i/xEdOjVrlhWzs5Tj4iHb0QJHjpIIxC235J1Qu3NsvWjiApKl3H68/b dt34662XdzVqgeD1N5yGMqYHMQU5A11eV2sonMEw57Uaj8I0HwC1vYjI6GzcI9GK RPBLzP67zmrbTYdiqj8Z119BeY3mzdbEWMJDZ6bnXysCohWMyTOxNqesFvkTyj63 sVOIwZbrHmLAK+8ePkZ6GyxqtwXPqSjWacsbXIicDHW8E9LVUlLYkwLoCcf6tdZ2 jalNhinwfsnoloEiwtX8Ca1zO5Blwanz5C1h60RdvFCk/CD0UAiRj9kz+I6E8IIJ c4P24IGFPcza3ONxYQtE =HIHW -END PGP SIGNATURE- -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
On 29/01/15 17:10, jonathon wrote: My guess is that one of the crippleware versions of Win 8.1 was installed, Err there AREN'T any crippleware versions of Windows 8.1 Where on earth did you get that from? -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
In some answer to Jonathan's Windows 8.1 queries I'm not really competent to answer them BUT As I've said I live in the UK to that fact that the Machine is a Toshiba Laptop can I add that it was bought a month ago i.e. with presumably uptodate Software On 28 January 2015 at 21:14, jonathon toki.kant...@gmail.com wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 28/01/15 15:49, Philip Jordan wrote: I'm using an almost new Toshiba Laptop with Windows 8.1 What edition of Windows 8.1 are you using? What localization of Windows 8.1 are you using? jonathon -BEGIN PGP SIGNATURE- Version: GnuPG v1 Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQIcBAEBAgAGBQJUyVEMAAoJEKG7hs8nSMR72dEP/13kd0oDMCBOhounWNn6r2lv j26v8zK6uhoowPuce9Kpebeuop6UJEU0H+10F4/yjht7+LfeJ7eBduX81KXflgI6 fyiD7zB+qvDqaGjX84nm0exogMz7M1dL5Bxkx0Rxzu5bL8XKpu9Kf4PzZa4AElVi 7G5/zUylg2mGL/yW3l+RVqJC1KqLdA8kyRiB4MRz3qCtcPPiVxiKkMBkSVP9t93i J2Yvlq1P4FylFRX4VF8xRwv9PQzzVKLy2Uzp0/YKppRj83HnUmNDUgN294DpEaD8 P90Haoy0ZDunK3rgLm/Z99PMuKxP7ZyGPtLXTZNNabVOlZ137gpH2CZArNMF6iOZ gJA+vaYlSlf0kmPs3da1RshnMNq7d7QL5MZGNZtslCniON2u5duaK3FFc4GlqAk/ rvauCmBCWTVNJdVQBtk4ZhMPsSwLv3CEubt6lrqa2FEvoIRFw0IQI6txka04IjVP 9XmNK1gK7y+ark+Ml8NnyLEhLHU65u6Xuo2XfG4kdizY8eyRTeH8rV6t91eK/+oG XxCDvL4ZgFIQroY/fRnEurheZYU7YWi/BqkdM7GoTzeOLZGedTOThqfeN4qQ77Ap uqajqCDpFE4dBSHP5anp6G9bT4HqcVllRx6CaJ+ZH9AvpRv7NoFtbqyCWjS+diGq pIO7PK8K8Rb4az5vz9/N =ElQX -END PGP SIGNATURE- -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Thanks Tom Can I say I think you have the picture! Meanwhile, I'll continue to look @ Ubantu etc as helpfully set out by Gordon I'll also *maybe* look at taking my Laptop back to Staples, where I got it a month ago Thanks again Philip Jordan On 29 January 2015 at 09:46, Tom Davies tomc...@gmail.com wrote: Hi :) Yeh, the 40mins does kinda assume that downloads all work correctly and that you have some experience of doing it so that you don't have to stop and read everything and maybe even do a bit of research to check the accuracy or background of the various things that crop up. We could help you try out Ubuntu another day maybe, if you are up for it. Right now it's probably better to just focus on the one issue. Regards from Tom :) On 28 January 2015 at 18:09, Philip Jordan jorphi...@gmail.com wrote: Thanks Gordon Tom I'm afraid that the 40 minutes suggested is rather more than a tad optmistic e.g. Items 1-5 inc will each take me some considerable time i.e. they all involve me far beyond my comfort zone! But thanks for trying to help ATB Philip Jordan On 28 January 2015 at 17:33, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 17:06, Philip Jordan wrote: how long to do what where when etc please ref Ubuntu.? here's the definitive guide: http://ubuntuguide.org/wiki/Ubuntu:All#Dual-Booting_Windows_and_Ubuntu There's a lot of information on that page. In Brief: 1. Ensure you have a Windows Recovery media and have backed up all data. (Not that I've ever had anything go wrong, but you never know!( 2. Download the Ubuntu iso and create a bootable USB stick (or CD/DVD - the USB stick is more convenient and flexible IMHO). 3. Boot up from the USB stick and you can try Ubuntu without making any changes to your computer, to see if you like it! 4. If you do, create free disk space on your C drive using Windows Disk management. 5. The only slightly complicated thing to do is to create the partitions - do NOT let the Ubuntu installer do that automatically. Hope that helps. the total time to install (depending on your internet connection) should be 40 minsincluding LibreOfice. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Hi :) Yeh, the 40mins does kinda assume that downloads all work correctly and that you have some experience of doing it so that you don't have to stop and read everything and maybe even do a bit of research to check the accuracy or background of the various things that crop up. We could help you try out Ubuntu another day maybe, if you are up for it. Right now it's probably better to just focus on the one issue. Regards from Tom :) On 28 January 2015 at 18:09, Philip Jordan jorphi...@gmail.com wrote: Thanks Gordon Tom I'm afraid that the 40 minutes suggested is rather more than a tad optmistic e.g. Items 1-5 inc will each take me some considerable time i.e. they all involve me far beyond my comfort zone! But thanks for trying to help ATB Philip Jordan On 28 January 2015 at 17:33, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 17:06, Philip Jordan wrote: how long to do what where when etc please ref Ubuntu.? here's the definitive guide: http://ubuntuguide.org/wiki/Ubuntu:All#Dual-Booting_Windows_and_Ubuntu There's a lot of information on that page. In Brief: 1. Ensure you have a Windows Recovery media and have backed up all data. (Not that I've ever had anything go wrong, but you never know!( 2. Download the Ubuntu iso and create a bootable USB stick (or CD/DVD - the USB stick is more convenient and flexible IMHO). 3. Boot up from the USB stick and you can try Ubuntu without making any changes to your computer, to see if you like it! 4. If you do, create free disk space on your C drive using Windows Disk management. 5. The only slightly complicated thing to do is to create the partitions - do NOT let the Ubuntu installer do that automatically. Hope that helps. the total time to install (depending on your internet connection) should be 40 minsincluding LibreOfice. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Hi :) I think that just installing Firefox or some other web-browser (people seem to like Chrome these days) and LibreOffice deals with most of the problems. I'm not saying the Internet Explorer and MS Office are all bad all the time. I use both quite often myself. I try to avoid them but they sometimes have their moments. Also people seem to get in quite a mess using them so i have to know enough to be able to handle routine issues. One problem with Windows 8 or 8.1 is that the interface and ways of doing things have changed radically from Xp/Win7 or [shudders] Vista and all that went before them. However i get the impression that it's the new way Windows is going to be in the future so it could be worth spending time getting comfortable with it. As with all big change like that it is very annoying to have been forced into but if you want to stay with Windows then there is no choice. Of course moving to Ubuntu or any of the others (even Android or Chrome or iThings) would also be a huge change and take a lot of getting used to. The difference is that with most of them (ok not with iThings, Chrome or Android) but definitely with Ubuntu, Mint and almost all others you are always given choices. Such as being able to keep the way things look and feel much the same even when they try to push more big changes any time in the future. They give a default but you can usually choose something else if you prefer. Windows seldom gives much choice and has a tendency to suddenly push quite big changes in the way things appear to work. Regards from Tom :) On 29 January 2015 at 10:02, Philip Jordan jorphi...@gmail.com wrote: Thanks Tom Can I say I think you have the picture! Meanwhile, I'll continue to look @ Ubantu etc as helpfully set out by Gordon I'll also maybe look at taking my Laptop back to Staples, where I got it a month ago Thanks again Philip Jordan On 29 January 2015 at 09:46, Tom Davies tomc...@gmail.com wrote: Hi :) Yeh, the 40mins does kinda assume that downloads all work correctly and that you have some experience of doing it so that you don't have to stop and read everything and maybe even do a bit of research to check the accuracy or background of the various things that crop up. We could help you try out Ubuntu another day maybe, if you are up for it. Right now it's probably better to just focus on the one issue. Regards from Tom :) On 28 January 2015 at 18:09, Philip Jordan jorphi...@gmail.com wrote: Thanks Gordon Tom I'm afraid that the 40 minutes suggested is rather more than a tad optmistic e.g. Items 1-5 inc will each take me some considerable time i.e. they all involve me far beyond my comfort zone! But thanks for trying to help ATB Philip Jordan On 28 January 2015 at 17:33, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 17:06, Philip Jordan wrote: how long to do what where when etc please ref Ubuntu.? here's the definitive guide: http://ubuntuguide.org/wiki/Ubuntu:All#Dual-Booting_Windows_and_Ubuntu There's a lot of information on that page. In Brief: 1. Ensure you have a Windows Recovery media and have backed up all data. (Not that I've ever had anything go wrong, but you never know!( 2. Download the Ubuntu iso and create a bootable USB stick (or CD/DVD - the USB stick is more convenient and flexible IMHO). 3. Boot up from the USB stick and you can try Ubuntu without making any changes to your computer, to see if you like it! 4. If you do, create free disk space on your C drive using Windows Disk management. 5. The only slightly complicated thing to do is to create the partitions - do NOT let the Ubuntu installer do that automatically. Hope that helps. the total time to install (depending on your internet connection) should be 40 minsincluding LibreOfice. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Thanks Gordon That's very helpful Philip PS FWIW I know you were replying to what someone else said but that person probably should not have introduced this C word as it could be that it use contravenes human rights etc - bit like Benedict saying what he did recently?! On 29 January 2015 at 17:14, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 29/01/15 17:10, jonathon wrote: My guess is that one of the crippleware versions of Win 8.1 was installed, Err there AREN'T any crippleware versions of Windows 8.1 Where on earth did you get that from? -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Microsoft do seem to make things difficult... First their web browser changes the .msi extension to .man, which their operating system doesn't understand, and then their file browser hides the extension making it difficult to correct! That has come up on this list before, and your earlier comment why can't they save everyones time by saying at the outset that their software only downloads via certain browsers does seem sensible. I've submitted a bug report suggesting that the downloads page should warn of the problems with Internet Explorer, and how to work around them: https://bugs.documentfoundation.org/show_bug.cgi?id=88913 Checking this out with Internet Explorer 9 on Windows Vista, I found that a bar pops up at the bottom of Internet Explorer when downloading, from which you can click an arrow next to Save and select Save As. That has the filename initially filled in as .man, but you can change it to .msi and it will then save the download with the correct .msi extension. Does that still work with newer versions of Internet Explorer? Of course, it does still require the user to know that this needs to be done! Mark. Philip Jordan wrote: Brilliant - well your reply is Gordon - but as to W 8.1: I'm bereft of suitable words! On 28 January 2015 at 16:40, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 15:43, Philip Jordan wrote: Thanks though I'll do what you say, it must be emphasized that as far as I can tell more than once, I downloaded from the site you show on Sunday I did this as the link from Computer active didn't work too, I only went to Microsoft for an Icon as my laptop refused to install the software by which I mean let me use it your website wasn't very clear on what to do in that regard Anyway I now see you've sent another email, so I won't re-download till I've read that When I tried that, the IE downloader on Windows 8.1 changed the file extension to .man - which of course won't run. You need to change the file extension back to .msi, and to do THAT, you need to go into File explorer and turn ON the show file extensions option, because for some reason that I cannot fathom, Windows has that option turned OF by default. Good luck! -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 29/01/15 17:14, Gordon Burgess-Parker wrote: Err there AREN'T any crippleware versions of Windows 8.1 Microsoft doesn't talk about it much, but even they inadvertently called one of those editions crippled. They usually use a much more marketspeak friendly term. Their only virtue is that, in theory, malware won't run, because of the restrictions that cripple the os. The practice is probably different. jonathon -BEGIN PGP SIGNATURE- Version: GnuPG v1 iQIcBAEBAgAGBQJUyqY5AAoJEKG7hs8nSMR7zCUP/i2uDse8UQBAvIcBH8eI6zJ0 yEZiaDM6eb3Z8ToMPvZ0/3A+uEJHhAzvASoAL6+zKcOYQ7THUHHjwtuDPuTzIhqz bx2PhPIvK5l3EgyXLvOvcCKZRRL9leGsJ/sdywqUFwnzciodNOEyJR5xL47hknrj KwmidLJRV0QmxDk3CfakD2IUZlBUcL04KsL6KTB+3DkNeNfufiNpRqxcJa3nCCdv im3X7ohrwEXimLkHmKR9GPNOgieH4JLLKCE6EoVa1tzxXPkdB+Av/DygZXkowik7 Wg19GrWIB8+zXkABZrdSdHM3aJNNJ/OrrMKccS15JajQCzLVyl89qeIOdCUnSqAM nlmB8oDyf0Fhg/iK5ol9qSiwqPh0sQHt4FXMZhv0xOmcZJHtLSFtjR4q7f5AnS15 bCCIuPyDqCsMRuPvgoo8GcNvpK7jvnINGgZfg944Az25TkJ3JFJt3aGuKv9AGoOj oKqPXoXKH1Y07xKPjr8/wHl1Ty2Wf5XYUPgjw4zCXNaBcr/QmgUodHN535HRih3X zUSqcFta5p2oCVsJCpQtQFZ3zTBdR01lO+W7RmOlNmXIiAgpmBq5fYfzXfLu3Yca GQjXv42YxF632n5lK/17LapS0IALhI8i6LTi8FI4YlAkSXYNwOKsMidsOFRgxjCO VSbOuhejTTEC5M3oM55o =qBtZ -END PGP SIGNATURE- -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Hi :) Ahah. I think we are stumbling into finding out what is going wrong at last! :) Many people have more than 1 web-browser and i think that is really the best way forwards. There are arguments about which is the best so having more than one means you get the best of at least 2 worlds. I tend to prefer Firefox; https://www.mozilla.org/en-GB/firefox/new/ but many have moved to Google Chrome; http://www.google.com/chrome/ There are many others and all are better at downloading than Internet Explorer, especially over a wii-fi or wireless connection. There is also torrenting but if you haven't done it before it can be quite tricky to explain. Also there is a lot of FUD about it as it wasn't developed by Microsoft and has been used for nefarious activities because it's so good at downloading fairly large files completely perfectly. So only download the LO torrent if you already know how to use it (or have plenty of time to figure it all out). Even in cases where Internet Explorer has managed to get a full download it often changes the file ending making it difficult for the download to operate properly. Windows tends to hide the file-ending so it's difficult to fix the problem. Regards from Tom :) On 28 January 2015 at 08:44, Philip Jordan jorphi...@gmail.com wrote: Thanks all for help so far PLEASE SEE REPLIES BELOW IN CAPS On 27 January 2015 at 20:31, anne-ology lagin...@gmail.com wrote On the assumption you are really attempting to seek help NOT SURE I UNDERSTAND? I shall respond in the hope that you will THANKS! (1) start to enjoy using LO WOULD THAT I COULD USE IT! as well as (2) begin to realize this is a group of users who voluntarily help others to the best of our ability to so do. YES I HAVE BEGUN TO DO THIS! (1) - to whom are you writing when addressing 'owner'? THE OWNER I ADDRESS IS WHOEVER THIS APPLIES TO IN THE EMAIL ADDRESS THAT I WROTE THE EMAIL TO (2) - to which address did you send the initial request for help?; it seems to have failed to reach this list before now. THE INITIAL REQUEST FOR HELP WAS TO COMPUTER ACTIVE AS THEY WERE WHERE I SAW THE RECOMMENDATION FOR LO (3) - when one downloads LO, all one need do is to open the program ... browse through the various menu items at the top ... set the various properties, et.al. as desired ... then begin using the program(s). REALLY? WELL THAT'S NOT WHATB I'VE FOUND - HENCE THE EMAIL! (4) - Since this is LibreOffice, could you possibly have downloaded from some fake site - just what is OfficeLibre and from where did you acquire this ;-) (5) - Computeractive is what? A WELL KNOWN HIGHLY THOUGHT OF UK IT MAGAZINE THAT I'VE READ SINCE THE 1990s (6) - Since installing is merely downloading this program (SPELLING?) NO DOWNLOADING IS JUST THAT I.E. INSTALLATION COMES NEXT , I'm not sure to what 'installation wizard' your seeking. ONE THAT WORKS AS PER THE INSTALLATION ILLUSTRATIONS ON LO'S WEBSITE (7) - what kind of 'suitable app' are you seeking? ONE THAT WORKS ETC (8) - what did you buy? PLEASE REFER TO MY EMAIL E.G bought an icon, as confirmed by Microsoft ??? WHY THE ??? ? LO is a free to use program. YES THATS WHAT I WAS TOLD Since your signature includes your location as being in the United Kingdom, I assume you know the English language therefore ... CHEEKY well, good grammar leads to good communication SORRY I DON'T UNDERSTAND EITHER YOU OR LO ;-) MEANWHILE, SIMILARLY, IF LO'S COMMUNICATION WAS CLEAR WE'D ALL AVOID NEED FOR SUCH EMAIL I COULD USE LO! From: Philip Jordan jorphi...@gmail.com Date: Tue, Jan 27, 2015 at 2:57 AM Subject: Message as sent yesterday To: users+ow...@global.libreoffice.org Dear Owner, I'm rather confused by the apparent reply I got to my request for help i.e. as cc'd to you below As you will note I sent it to users+help but s I say, now adding to my not being able to use your LibreOffice, it seems I am unable to navigate your query system? Please can you reply clearly Many thanks Philip Jordan to users+help Please I really do need your basic help e.g. having downloaded OfficeLibre yesterday after reading about it in Computeractive I'm afraid I'm unable to make it work i.e. on this Toshiba Laptop via it's Windows 8.1 OS e.g. there seems to be no installation wizard nor a suitable app anyway I just got a message to say I could not install it on this computer Perhaps I'm doing something wrong but I've already wasted several hours have bought an icon, as confirmed by Microsoft in an email (I can't reply to) Hope someone there can help please Philip Jordan of Dorchester, Dorset UK -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems?
Re: [libreoffice-users] Re: Message as sent yesterday
Thanks, but I'm not sure that exactly solves my problem! Nor for that matter does it exonerate LibreOffice e.g. why can't they save everyones time by saying at the outset that their software only downloads via certain browsers /or how come I never had such problems with any other downloads?! On 28 January 2015 at 11:12, Tom Davies tomc...@gmail.com wrote: Hi :) Ahah. I think we are stumbling into finding out what is going wrong at last! :) Many people have more than 1 web-browser and i think that is really the best way forwards. There are arguments about which is the best so having more than one means you get the best of at least 2 worlds. I tend to prefer Firefox; https://www.mozilla.org/en-GB/firefox/new/ but many have moved to Google Chrome; http://www.google.com/chrome/ There are many others and all are better at downloading than Internet Explorer, especially over a wii-fi or wireless connection. There is also torrenting but if you haven't done it before it can be quite tricky to explain. Also there is a lot of FUD about it as it wasn't developed by Microsoft and has been used for nefarious activities because it's so good at downloading fairly large files completely perfectly. So only download the LO torrent if you already know how to use it (or have plenty of time to figure it all out). Even in cases where Internet Explorer has managed to get a full download it often changes the file ending making it difficult for the download to operate properly. Windows tends to hide the file-ending so it's difficult to fix the problem. Regards from Tom :) On 28 January 2015 at 08:44, Philip Jordan jorphi...@gmail.com wrote: Thanks all for help so far PLEASE SEE REPLIES BELOW IN CAPS On 27 January 2015 at 20:31, anne-ology lagin...@gmail.com wrote On the assumption you are really attempting to seek help NOT SURE I UNDERSTAND? I shall respond in the hope that you will THANKS! (1) start to enjoy using LO WOULD THAT I COULD USE IT! as well as (2) begin to realize this is a group of users who voluntarily help others to the best of our ability to so do. YES I HAVE BEGUN TO DO THIS! (1) - to whom are you writing when addressing 'owner'? THE OWNER I ADDRESS IS WHOEVER THIS APPLIES TO IN THE EMAIL ADDRESS THAT I WROTE THE EMAIL TO (2) - to which address did you send the initial request for help?; it seems to have failed to reach this list before now. THE INITIAL REQUEST FOR HELP WAS TO COMPUTER ACTIVE AS THEY WERE WHERE I SAW THE RECOMMENDATION FOR LO (3) - when one downloads LO, all one need do is to open the program ... browse through the various menu items at the top ... set the various properties, et.al. as desired ... then begin using the program(s). REALLY? WELL THAT'S NOT WHATB I'VE FOUND - HENCE THE EMAIL! (4) - Since this is LibreOffice, could you possibly have downloaded from some fake site - just what is OfficeLibre and from where did you acquire this ;-) (5) - Computeractive is what? A WELL KNOWN HIGHLY THOUGHT OF UK IT MAGAZINE THAT I'VE READ SINCE THE 1990s (6) - Since installing is merely downloading this program (SPELLING?) NO DOWNLOADING IS JUST THAT I.E. INSTALLATION COMES NEXT , I'm not sure to what 'installation wizard' your seeking. ONE THAT WORKS AS PER THE INSTALLATION ILLUSTRATIONS ON LO'S WEBSITE (7) - what kind of 'suitable app' are you seeking? ONE THAT WORKS ETC (8) - what did you buy? PLEASE REFER TO MY EMAIL E.G bought an icon, as confirmed by Microsoft ??? WHY THE ??? ? LO is a free to use program. YES THATS WHAT I WAS TOLD Since your signature includes your location as being in the United Kingdom, I assume you know the English language therefore ... CHEEKY well, good grammar leads to good communication SORRY I DON'T UNDERSTAND EITHER YOU OR LO ;-) MEANWHILE, SIMILARLY, IF LO'S COMMUNICATION WAS CLEAR WE'D ALL AVOID NEED FOR SUCH EMAIL I COULD USE LO! From: Philip Jordan jorphi...@gmail.com Date: Tue, Jan 27, 2015 at 2:57 AM Subject: Message as sent yesterday To: users+ow...@global.libreoffice.org Dear Owner, I'm rather confused by the apparent reply I got to my request for help i.e. as cc'd to you below As you will note I sent it to users+help but s I say, now adding to my not being able to use your LibreOffice, it seems I am unable to navigate your query system? Please can you reply clearly Many thanks Philip Jordan to users+help Please I really do need your basic help e.g. having downloaded OfficeLibre yesterday after reading about it in Computeractive I'm afraid I'm unable to make it work i.e. on this Toshiba Laptop via it's Windows 8.1 OS
Re: [libreoffice-users] Re: Message as sent yesterday
Dear Philip, For some reason this thread of discussion does not seem to help and I must confess that it is not clear to me what problem you're doing through aside that you're struggling at the download/installation phase. Would you mind following the steps below and tell us the outcome? As a precaution, delete whatever you have previously downloaded called LibreOffice or OfficeLibre. 1) point your browser (ANY BROWSER) to http://www.libreoffice.org 2) look up at the menu click on the Download section in the green menu bar (close to the title), select LibreOffice Fresh and click. 3) you're now on the download page. Click on the main installer green button. 4) you are being taken to a new page, one that asks for your donation. We rely on donations as we are a FOSS project and a non for profit organization, called The Document Foundation (http://www.documentfoundation.org ). You don't have to click on anything, you may donate later and only if you wish to. Let's keep things simple. Meanwhile, LibreOffice is downloading. 5) depending on the folder where your files are usually downloaded, LibreOffice will be there. But of course, you first need to install it. 6) double click on the LibreOffice executable program that you just downloaded and follow the instructions on screen. LibreOffice is a full-fledged office suite, meaning, it ships with several applications such as a word processor, a spreadsheet, etc. You may learn more about LibreOffice here: https://www.libreoffice.org/discover/libreoffice/ After the installation LibreOffice components (LibreOffice Writer, Calc, Impress, etc.) should show up in your programs list in the Start menu of Windows. IN NO CASE SHOULD YOU ATTEMPT TO DOWNLOAD LIBREOFFICE FROM ANYWHERE ELSE THAN OUR WEBSITE. YOU DO NOT NEED TO PURCHASE ANYTHING, NEITHER CONTACT MICROSOFT NOR YOUR SERVICE PROVIDER. We do offer templates, extensions, embedded help under the same conditions (no need to purchase anything again) but that is far from being required. Please note that LibreOffice is Free Software; it does not mean free as in beer, but rather free as in speech. We are a volunteer based organization. You can learn more about Free Software here: https://en.wikipedia.org/wiki/Free_software and here http://www.fsf.org I hope this is helpful, Charles. Le 28.01.2015 15:23, Philip Jordan a écrit : Thanks, but I'm not sure that exactly solves my problem! Nor for that matter does it exonerate LibreOffice e.g. why can't they save everyones time by saying at the outset that their software only downloads via certain browsers /or how come I never had such problems with any other downloads?! On 28 January 2015 at 11:12, Tom Davies tomc...@gmail.com wrote: Hi :) Ahah. I think we are stumbling into finding out what is going wrong at last! :) Many people have more than 1 web-browser and i think that is really the best way forwards. There are arguments about which is the best so having more than one means you get the best of at least 2 worlds. I tend to prefer Firefox; https://www.mozilla.org/en-GB/firefox/new/ but many have moved to Google Chrome; http://www.google.com/chrome/ There are many others and all are better at downloading than Internet Explorer, especially over a wii-fi or wireless connection. There is also torrenting but if you haven't done it before it can be quite tricky to explain. Also there is a lot of FUD about it as it wasn't developed by Microsoft and has been used for nefarious activities because it's so good at downloading fairly large files completely perfectly. So only download the LO torrent if you already know how to use it (or have plenty of time to figure it all out). Even in cases where Internet Explorer has managed to get a full download it often changes the file ending making it difficult for the download to operate properly. Windows tends to hide the file-ending so it's difficult to fix the problem. Regards from Tom :) On 28 January 2015 at 08:44, Philip Jordan jorphi...@gmail.com wrote: Thanks all for help so far PLEASE SEE REPLIES BELOW IN CAPS On 27 January 2015 at 20:31, anne-ology lagin...@gmail.com wrote On the assumption you are really attempting to seek help NOT SURE I UNDERSTAND? I shall respond in the hope that you will THANKS! (1) start to enjoy using LO WOULD THAT I COULD USE IT! as well as (2) begin to realize this is a group of users who voluntarily help others to the best of our ability to so do. YES I HAVE BEGUN TO DO THIS! (1) - to whom are you writing when addressing 'owner'? THE OWNER I ADDRESS IS WHOEVER THIS APPLIES TO IN THE EMAIL ADDRESS THAT I WROTE THE EMAIL TO (2) - to which address did you send the initial request for help?; it seems to have failed to reach this list before now. THE INITIAL REQUEST FOR HELP WAS TO COMPUTER ACTIVE AS THEY WERE WHERE I SAW THE RECOMMENDATION FOR LO (3) - when one
Re: [libreoffice-users] Re: Message as sent yesterday
On 28/01/15 17:06, Philip Jordan wrote: how long to do what where when etc please ref Ubuntu.? here's the definitive guide: http://ubuntuguide.org/wiki/Ubuntu:All#Dual-Booting_Windows_and_Ubuntu There's a lot of information on that page. In Brief: 1. Ensure you have a Windows Recovery media and have backed up all data. (Not that I've ever had anything go wrong, but you never know!( 2. Download the Ubuntu iso and create a bootable USB stick (or CD/DVD - the USB stick is more convenient and flexible IMHO). 3. Boot up from the USB stick and you can try Ubuntu without making any changes to your computer, to see if you like it! 4. If you do, create free disk space on your C drive using Windows Disk management. 5. The only slightly complicated thing to do is to create the partitions - do NOT let the Ubuntu installer do that automatically. Hope that helps. the total time to install (depending on your internet connection) should be 40 minsincluding LibreOfice. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
On 28/01/15 17:27, Tom Davies wrote: Of course MS are unlikely to be happy about people finding out that the alternatives are not only better but are also often free so they apparently put a lot of work into trying to prevent people from staying outside their eco-system. So how soon will the Android version of LO be released? ;-) -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
There is some major work going on on this. We have a viewer in beta version. But we aim this year to get an editor and viewer version released. Right now we need to develop and improve our base system first. Best, Charles. On 28 janvier 2015 18:35:40 CET, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 17:27, Tom Davies wrote: Of course MS are unlikely to be happy about people finding out that the alternatives are not only better but are also often free so they apparently put a lot of work into trying to prevent people from staying outside their eco-system. So how soon will the Android version of LO be released? ;-) -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- Envoyé de mon téléphone avec Kaiten Mail. Excusez la brièveté. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 28/01/15 15:49, Philip Jordan wrote: I'm using an almost new Toshiba Laptop with Windows 8.1 What edition of Windows 8.1 are you using? What localization of Windows 8.1 are you using? jonathon -BEGIN PGP SIGNATURE- Version: GnuPG v1 Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQIcBAEBAgAGBQJUyVEMAAoJEKG7hs8nSMR72dEP/13kd0oDMCBOhounWNn6r2lv j26v8zK6uhoowPuce9Kpebeuop6UJEU0H+10F4/yjht7+LfeJ7eBduX81KXflgI6 fyiD7zB+qvDqaGjX84nm0exogMz7M1dL5Bxkx0Rxzu5bL8XKpu9Kf4PzZa4AElVi 7G5/zUylg2mGL/yW3l+RVqJC1KqLdA8kyRiB4MRz3qCtcPPiVxiKkMBkSVP9t93i J2Yvlq1P4FylFRX4VF8xRwv9PQzzVKLy2Uzp0/YKppRj83HnUmNDUgN294DpEaD8 P90Haoy0ZDunK3rgLm/Z99PMuKxP7ZyGPtLXTZNNabVOlZ137gpH2CZArNMF6iOZ gJA+vaYlSlf0kmPs3da1RshnMNq7d7QL5MZGNZtslCniON2u5duaK3FFc4GlqAk/ rvauCmBCWTVNJdVQBtk4ZhMPsSwLv3CEubt6lrqa2FEvoIRFw0IQI6txka04IjVP 9XmNK1gK7y+ark+Ml8NnyLEhLHU65u6Xuo2XfG4kdizY8eyRTeH8rV6t91eK/+oG XxCDvL4ZgFIQroY/fRnEurheZYU7YWi/BqkdM7GoTzeOLZGedTOThqfeN4qQ77Ap uqajqCDpFE4dBSHP5anp6G9bT4HqcVllRx6CaJ+ZH9AvpRv7NoFtbqyCWjS+diGq pIO7PK8K8Rb4az5vz9/N =ElQX -END PGP SIGNATURE- -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Dear Philip, Forgive me to answer before Stuart but do you mean to say that you followed the link and ended up with downloading a file with a .man extension at its end? I have just tried your link and got a file with a .msi ,which is a very common form of Windows Installer. By the way, what version of Windows do you use? Windows 8? 7? Vista? XP? Thanks, Charles. Le 28.01.2015 16:36, Philip Jordan a écrit : Thanks V Stuart I've followed your instruction to be very specific it meant I downloaded from this link http://mirror.catn.com/pub/tdf/libreoffice/stable/4.3.5/win/x86/LibreOffice_4.3.5_Win_x86.msi (gb, prio 100) So far so good - incidentally an exact replica of file resulted/replacing like with like (albeit that on both occasions what actually got saved on the laptop had the 3 letter ending of man i.e.not msi - even though I specifically clicked to say replace! But or anyway on clicking the file when in situ on my laptop I received the same App instruction Box i.e. *How do you want to open this type of file (.man)?* *Look for an app in the Store* - which does not work! *More options* - which leads me to what I got from Microsoft with the legend matching the file title! Except it doesn't work instead I get this message i.e. *This app can't run on your PC* *To find a version for your PC check with the software provider* So I have here we are except that - even though I've now installed the Help file that you example - I still can't get LO installed etc etc On 28 January 2015 at 14:54, V Stuart Foote vstuart.fo...@utsa.edu wrote: @Phillip, We can try to make this easier for you since you seem to be having issues. The LibreOffice project uses as system of download mirrors to deliver the released official versions of the program. On Windows that will be as Microsoft Installer package--.msi There is a way to directly access the downloads thorough the Info tab link listed. But, if you are directed to a Web site where you download something other than an .msi file, e.g. an .html page, or some weird download manager as is becoming too common--it may or maynot actually install LibreOffice. You did not provide the link that you used--but I've no qualms in saying that you got mis-routed to your download. Instead, here is a direct link to the mirror list meta data for both LibreOffce (4.3.5) , and the (optional) local install help program. If you wait a few days, 4.3.6 will be posted, and not too much longer we'll have the 4.4.0 release. Anyhow, chose a mirror site from the list (it should offer sites close to your location, but you can use any)... and then download using the Save link as or Save target as mechanisim that your web browser provides. Then it is best to check the HASH value of the installer package matches what is listed in the meta data. The 4.3.5 Fresh build http://download.documentfoundation.org/libreoffice/stable/4.3.5/win/x86/LibreOffice_4.3.5_Win_x86.msi.mirrorlist Local (off-line) help http://download.documentfoundation.org/libreoffice/stable/4.3.5/win/x86/LibreOffice_4.3.5_Win_x86_helppack_en-GB.msi.mirrorlist Good luck, and post back if you are really still stuck. Stuart -- View this message in context: http://nabble.documentfoundation.org/Re-Message-as-sent-yesterday-tp4137790p4137908.html Sent from the Users mailing list archive at Nabble.com. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Dear Charles I'm sure I've covered this before, but: I'm using an almost new Toshiba Laptop with Windows 8.1 though I followed Stuarts instruction/link in downloading the file with the msi end it said man on the Laptop after this was done - or does that mean I failed to replace the existing man one even though I entered the instruction to do that!? etc On 28 January 2015 at 15:41, Charles-H. Schulz charles.sch...@documentfoundation.org wrote: Dear Philip, Forgive me to answer before Stuart but do you mean to say that you followed the link and ended up with downloading a file with a .man extension at its end? I have just tried your link and got a file with a .msi ,which is a very common form of Windows Installer. By the way, what version of Windows do you use? Windows 8? 7? Vista? XP? Thanks, Charles. Le 28.01.2015 16:36, Philip Jordan a écrit : Thanks V Stuart I've followed your instruction to be very specific it meant I downloaded from this link http://mirror.catn.com/pub/tdf/libreoffice/stable/4.3.5/ win/x86/LibreOffice_4.3.5_Win_x86.msi (gb, prio 100) So far so good - incidentally an exact replica of file resulted/replacing like with like (albeit that on both occasions what actually got saved on the laptop had the 3 letter ending of man i.e.not msi - even though I specifically clicked to say replace! But or anyway on clicking the file when in situ on my laptop I received the same App instruction Box i.e. *How do you want to open this type of file (.man)?* *Look for an app in the Store* - which does not work! *More options* - which leads me to what I got from Microsoft with the legend matching the file title! Except it doesn't work instead I get this message i.e. *This app can't run on your PC* *To find a version for your PC check with the software provider* So I have here we are except that - even though I've now installed the Help file that you example - I still can't get LO installed etc etc On 28 January 2015 at 14:54, V Stuart Foote vstuart.fo...@utsa.edu wrote: @Phillip, We can try to make this easier for you since you seem to be having issues. The LibreOffice project uses as system of download mirrors to deliver the released official versions of the program. On Windows that will be as Microsoft Installer package--.msi There is a way to directly access the downloads thorough the Info tab link listed. But, if you are directed to a Web site where you download something other than an .msi file, e.g. an .html page, or some weird download manager as is becoming too common--it may or maynot actually install LibreOffice. You did not provide the link that you used--but I've no qualms in saying that you got mis-routed to your download. Instead, here is a direct link to the mirror list meta data for both LibreOffce (4.3.5) , and the (optional) local install help program. If you wait a few days, 4.3.6 will be posted, and not too much longer we'll have the 4.4.0 release. Anyhow, chose a mirror site from the list (it should offer sites close to your location, but you can use any)... and then download using the Save link as or Save target as mechanisim that your web browser provides. Then it is best to check the HASH value of the installer package matches what is listed in the meta data. The 4.3.5 Fresh build http://download.documentfoundation.org/libreoffice/stable/4.3.5/win/ x86/LibreOffice_4.3.5_Win_x86.msi.mirrorlist Local (off-line) help http://download.documentfoundation.org/libreoffice/stable/4.3.5/win/ x86/LibreOffice_4.3.5_Win_x86_helppack_en-GB.msi.mirrorlist Good luck, and post back if you are really still stuck. Stuart -- View this message in context: http://nabble.documentfoundation.org/Re-Message-as-sent-yesterday- tp4137790p4137908.html Sent from the Users mailing list archive at Nabble.com. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Dear Philip, Sorry for the question on your laptop; it does explain why there is such as thing as an App Store. It also seems to explain what you're going through. On our other community support venue, somebody else reported exactly the same problem one month ago: http://ask.libreoffice.org/en/question/44171/windows-8-installation-help-needed/ Now before you go through all this, there are chances that in order to install LibreOffice you may need to configure the installation in compatibility mode. I don't have Windows myself, but it seems the following quote from a Microsoft forum would help you install .msi packaged software properly. You might try to run in Compatibility Mode. To Run the installation program in compatibility mode: 1. Right-click the installation file's icon. 2. Click Properties Compatibility . 3. Select the compatibility mode for Windows XP. 4. Click OK . 5. Run the installation program. After it's installed, run the program in Windows XP compatibility mode by doing the same with the installed program. If you have an older application for Windows XP or Vista that doesn't run in Windows 7, you may be able to get it working properly by running the program in compatibility mode. 1. To begin, find the application or shortcut that is causing the problem, then right click on it and select Properties. 2. Then, select Compatibility from the tabbed menu at the top of the properties page: 3. Now, check the Run this program in compatibility mode for... box and select the OS you wish to emulate. For most applications, it will be Windows XP SP2. Once you are done, click OK. 4. When you next launch the application it should run under compatibility mode using the OS you selected. If it still fails to run correctly, try another OS selection in step 3 and try again. Both the link and the explanation above should help. Keeping my fingers crossed. Best, Charles. Le 28.01.2015 16:49, Philip Jordan a écrit : Dear Charles I'm sure I've covered this before, but: I'm using an almost new Toshiba Laptop with Windows 8.1 though I followed Stuarts instruction/link in downloading the file with the msi end it said man on the Laptop after this was done - or does that mean I failed to replace the existing man one even though I entered the instruction to do that!? etc On 28 January 2015 at 15:41, Charles-H. Schulz charles.sch...@documentfoundation.org wrote: Dear Philip, Forgive me to answer before Stuart but do you mean to say that you followed the link and ended up with downloading a file with a .man extension at its end? I have just tried your link and got a file with a .msi ,which is a very common form of Windows Installer. By the way, what version of Windows do you use? Windows 8? 7? Vista? XP? Thanks, Charles. Le 28.01.2015 16:36, Philip Jordan a écrit : Thanks V Stuart I've followed your instruction to be very specific it meant I downloaded from this link http://mirror.catn.com/pub/tdf/libreoffice/stable/4.3.5/win/x86/LibreOffice_4.3.5_Win_x86.msi [1] (gb, prio 100) So far so good - incidentally an exact replica of file resulted/replacing like with like (albeit that on both occasions what actually got saved on the laptop had the 3 letter ending of man i.e.not msi - even though I specifically clicked to say replace! But or anyway on clicking the file when in situ on my laptop I received the same App instruction Box i.e. *How do you want to open this type of file (.man)?* *Look for an app in the Store* - which does not work! *More options* - which leads me to what I got from Microsoft with the legend matching the file title! Except it doesn't work instead I get this message i.e. *This app can't run on your PC* *To find a version for your PC check with the software provider* So I have here we are except that - even though I've now installed the Help file that you example - I still can't get LO installed etc etc On 28 January 2015 at 14:54, V Stuart Foote vstuart.fo...@utsa.edu wrote: @Phillip, We can try to make this easier for you since you seem to be having issues. The LibreOffice project uses as system of download mirrors to deliver the released official versions of the program. On Windows that will be as Microsoft Installer package--.msi There is a way to directly access the downloads thorough the Info tab link listed. But, if you are directed to a Web site where you download something other than an .msi file, e.g. an .html page, or some weird download manager as is becoming too common--it may or maynot actually install LibreOffice. You did not provide the link that you used--but I've no qualms in saying that you got mis-routed to your download. Instead, here is a direct link to the mirror list meta data for both LibreOffce (4.3.5) , and the (optional) local install help program. If you wait a few days, 4.3.6 will be posted, and not too much longer we'll have the 4.4.0 release. Anyhow, chose a mirror site from the list (it should
Re: [libreoffice-users] Re: Message as sent yesterday
Thanks though I'll do what you say, it must be emphasized that as far as I can tell more than once, I downloaded from the site you show on Sunday I did this as the link from Computer active didn't work too, I only went to Microsoft for an Icon as my laptop refused to install the software by which I mean let me use it your website wasn't very clear on what to do in that regard Anyway I now see you've sent another email, so I won't re-download till I've read that ATB Philip Jordan On 28 January 2015 at 15:09, Charles-H. Schulz charles.sch...@documentfoundation.org wrote: Dear Philip, For some reason this thread of discussion does not seem to help and I must confess that it is not clear to me what problem you're doing through aside that you're struggling at the download/installation phase. Would you mind following the steps below and tell us the outcome? As a precaution, delete whatever you have previously downloaded called LibreOffice or OfficeLibre. 1) point your browser (ANY BROWSER) to http://www.libreoffice.org 2) look up at the menu click on the Download section in the green menu bar (close to the title), select LibreOffice Fresh and click. 3) you're now on the download page. Click on the main installer green button. 4) you are being taken to a new page, one that asks for your donation. We rely on donations as we are a FOSS project and a non for profit organization, called The Document Foundation (http://www. documentfoundation.org ). You don't have to click on anything, you may donate later and only if you wish to. Let's keep things simple. Meanwhile, LibreOffice is downloading. 5) depending on the folder where your files are usually downloaded, LibreOffice will be there. But of course, you first need to install it. 6) double click on the LibreOffice executable program that you just downloaded and follow the instructions on screen. LibreOffice is a full-fledged office suite, meaning, it ships with several applications such as a word processor, a spreadsheet, etc. You may learn more about LibreOffice here: https://www.libreoffice.org/ discover/libreoffice/ After the installation LibreOffice components (LibreOffice Writer, Calc, Impress, etc.) should show up in your programs list in the Start menu of Windows. IN NO CASE SHOULD YOU ATTEMPT TO DOWNLOAD LIBREOFFICE FROM ANYWHERE ELSE THAN OUR WEBSITE. YOU DO NOT NEED TO PURCHASE ANYTHING, NEITHER CONTACT MICROSOFT NOR YOUR SERVICE PROVIDER. We do offer templates, extensions, embedded help under the same conditions (no need to purchase anything again) but that is far from being required. Please note that LibreOffice is Free Software; it does not mean free as in beer, but rather free as in speech. We are a volunteer based organization. You can learn more about Free Software here: https://en.wikipedia.org/wiki/Free_software and here http://www.fsf.org I hope this is helpful, Charles. Le 28.01.2015 15:23, Philip Jordan a écrit : Thanks, but I'm not sure that exactly solves my problem! Nor for that matter does it exonerate LibreOffice e.g. why can't they save everyones time by saying at the outset that their software only downloads via certain browsers /or how come I never had such problems with any other downloads?! On 28 January 2015 at 11:12, Tom Davies tomc...@gmail.com wrote: Hi :) Ahah. I think we are stumbling into finding out what is going wrong at last! :) Many people have more than 1 web-browser and i think that is really the best way forwards. There are arguments about which is the best so having more than one means you get the best of at least 2 worlds. I tend to prefer Firefox; https://www.mozilla.org/en-GB/firefox/new/ but many have moved to Google Chrome; http://www.google.com/chrome/ There are many others and all are better at downloading than Internet Explorer, especially over a wii-fi or wireless connection. There is also torrenting but if you haven't done it before it can be quite tricky to explain. Also there is a lot of FUD about it as it wasn't developed by Microsoft and has been used for nefarious activities because it's so good at downloading fairly large files completely perfectly. So only download the LO torrent if you already know how to use it (or have plenty of time to figure it all out). Even in cases where Internet Explorer has managed to get a full download it often changes the file ending making it difficult for the download to operate properly. Windows tends to hide the file-ending so it's difficult to fix the problem. Regards from Tom :) On 28 January 2015 at 08:44, Philip Jordan jorphi...@gmail.com wrote: Thanks all for help so far PLEASE SEE REPLIES BELOW IN CAPS On 27 January 2015 at 20:31, anne-ology lagin...@gmail.com wrote On the assumption you are really attempting to seek help NOT SURE I UNDERSTAND? I shall respond in the hope that you will THANKS! (1) start to enjoy using LO
Re: [libreoffice-users] Re: Message as sent yesterday
Thanks V Stuart I've followed your instruction to be very specific it meant I downloaded from this link http://mirror.catn.com/pub/tdf/libreoffice/stable/4.3.5/win/x86/LibreOffice_4.3.5_Win_x86.msi (gb, prio 100) So far so good - incidentally an exact replica of file resulted/replacing like with like (albeit that on both occasions what actually got saved on the laptop had the 3 letter ending of man i.e.not msi - even though I specifically clicked to say replace! But or anyway on clicking the file when in situ on my laptop I received the same App instruction Box i.e. *How do you want to open this type of file (.man)?* *Look for an app in the Store* - which does not work! *More options* - which leads me to what I got from Microsoft with the legend matching the file title! Except it doesn't work instead I get this message i.e. *This app can't run on your PC* *To find a version for your PC check with the software provider* So I have here we are except that - even though I've now installed the Help file that you example - I still can't get LO installed etc etc On 28 January 2015 at 14:54, V Stuart Foote vstuart.fo...@utsa.edu wrote: @Phillip, We can try to make this easier for you since you seem to be having issues. The LibreOffice project uses as system of download mirrors to deliver the released official versions of the program. On Windows that will be as Microsoft Installer package--.msi There is a way to directly access the downloads thorough the Info tab link listed. But, if you are directed to a Web site where you download something other than an .msi file, e.g. an .html page, or some weird download manager as is becoming too common--it may or maynot actually install LibreOffice. You did not provide the link that you used--but I've no qualms in saying that you got mis-routed to your download. Instead, here is a direct link to the mirror list meta data for both LibreOffce (4.3.5) , and the (optional) local install help program. If you wait a few days, 4.3.6 will be posted, and not too much longer we'll have the 4.4.0 release. Anyhow, chose a mirror site from the list (it should offer sites close to your location, but you can use any)... and then download using the Save link as or Save target as mechanisim that your web browser provides. Then it is best to check the HASH value of the installer package matches what is listed in the meta data. The 4.3.5 Fresh build http://download.documentfoundation.org/libreoffice/stable/4.3.5/win/x86/LibreOffice_4.3.5_Win_x86.msi.mirrorlist Local (off-line) help http://download.documentfoundation.org/libreoffice/stable/4.3.5/win/x86/LibreOffice_4.3.5_Win_x86_helppack_en-GB.msi.mirrorlist Good luck, and post back if you are really still stuck. Stuart -- View this message in context: http://nabble.documentfoundation.org/Re-Message-as-sent-yesterday-tp4137790p4137908.html Sent from the Users mailing list archive at Nabble.com. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Hi :) I'm not sure why you are having a problem downloading LibreOffice, nor why you are apparently only getting a small chunk of it, nor why you haven't been this unlucky before. There are too many factors to explore. Have you tried rebooting the router? Are you using a wireless connection or is your machine plugged into a network by ethernet cable? If it is wireless is the machine sitting in a different place from normal - do you have direct line-of-sight to the router? If it is an ethernet cable to a network then is there a firewall blocking or limiting access to certain things? Is the firewall on your machine blocking or limiting access? Is Internet Explorer infected with malware? What anti-virus are you using and have you updated it's virus definitions and done a complete scan in the last few days. There's a zero-day exploit that uses flash player to exploit Windows machines at the moment that tons of people have fallen foul of (hence zero-day). The easiest way of working around a lot of the problems is to try a second web-browser. We are not seeking to place blame or fob you off with some excuse. We are trying to find the fastest way of getting LibreOffice onto your computer. In the process we might find what the problem was that is blocking you from downloading the full download, we might clear up some misunderstanding on our part or yours or both but for us all that is secondary to getting LibreOffice onto your machine. Plenty of people have successfully used Internet Explorer to download LibreOffice and had no problems installing it. So it does work. What we are trying to cope with is a situation where you haven't even had the full download and we don't know why and none of us can poke around on your machine to try the 'obvious' or usual problems that arise on a Windows machine. By all means follow Charles' advice to use Internet Explorer again to download again from the correct website again. If it doesn't work again then we learn nothing useful but go ahead. If you try to download a 2nd web-browser and successfully do that then it cuts out a whole bunch of possible problems (such as all that stuff about wireless issues and firewalls and maybe about recent infections etc). If you successfully manage to install the 2nd web-browser then again we learn a lot. If that web-browser does a better job of downloading LibreOffice then that solves the main chunk of the main problem you seem to be having. Regards from Tom :) On 28 January 2015 at 14:23, Philip Jordan jorphi...@gmail.com wrote: Thanks, but I'm not sure that exactly solves my problem! Nor for that matter does it exonerate LibreOffice e.g. why can't they save everyones time by saying at the outset that their software only downloads via certain browsers /or how come I never had such problems with any other downloads?! On 28 January 2015 at 11:12, Tom Davies tomc...@gmail.com wrote: Hi :) Ahah. I think we are stumbling into finding out what is going wrong at last! :) Many people have more than 1 web-browser and i think that is really the best way forwards. There are arguments about which is the best so having more than one means you get the best of at least 2 worlds. I tend to prefer Firefox; https://www.mozilla.org/en-GB/firefox/new/ but many have moved to Google Chrome; http://www.google.com/chrome/ There are many others and all are better at downloading than Internet Explorer, especially over a wii-fi or wireless connection. There is also torrenting but if you haven't done it before it can be quite tricky to explain. Also there is a lot of FUD about it as it wasn't developed by Microsoft and has been used for nefarious activities because it's so good at downloading fairly large files completely perfectly. So only download the LO torrent if you already know how to use it (or have plenty of time to figure it all out). Even in cases where Internet Explorer has managed to get a full download it often changes the file ending making it difficult for the download to operate properly. Windows tends to hide the file-ending so it's difficult to fix the problem. Regards from Tom :) On 28 January 2015 at 08:44, Philip Jordan jorphi...@gmail.com wrote: Thanks all for help so far PLEASE SEE REPLIES BELOW IN CAPS On 27 January 2015 at 20:31, anne-ology lagin...@gmail.com wrote On the assumption you are really attempting to seek help NOT SURE I UNDERSTAND? I shall respond in the hope that you will THANKS! (1) start to enjoy using LO WOULD THAT I COULD USE IT! as well as (2) begin to realize this is a group of users who voluntarily help others to the best of our ability to so do. YES I HAVE BEGUN TO DO THIS! (1) - to whom are you writing when addressing 'owner'? THE OWNER I ADDRESS IS WHOEVER THIS APPLIES TO IN THE EMAIL ADDRESS THAT I WROTE THE EMAIL TO (2) - to which address did you send
Re: [libreoffice-users] Re: Message as sent yesterday
Thanks Charles FWIW it's at least good to know it's not just me too, I'd like to tell ComputerActive about this as not only did their current edition feature a good i.e. favourable LO review BUT TOO they're currently running stuff on how to use Windows 8.1 - given all the trouble But too, though I've a PC with Windows 7 remember XP with fondness, somehow I can't understand why you're telling me all this when I've needing to use new Laptop equipped with Windows 8.1 on which I need the WP etc that LO will give me I shrink from the time black hole of trying to find compatibility etc properties on this Laptop, which with 8.1 seems built fixed to fail or at best frustrate! Moreover e.g. when you say click the installation files icon which one where do you refer to!? etc On 28 January 2015 at 15:59, Charles-H. Schulz charles.sch...@documentfoundation.org wrote: Dear Philip, Sorry for the question on your laptop; it does explain why there is such as thing as an App Store. It also seems to explain what you're going through. On our other community support venue, somebody else reported exactly the same problem one month ago: http://ask.libreoffice.org/en/question/44171/windows-8- installation-help-needed/ Now before you go through all this, there are chances that in order to install LibreOffice you may need to configure the installation in compatibility mode. I don't have Windows myself, but it seems the following quote from a Microsoft forum would help you install .msi packaged software properly. You might try to run in Compatibility Mode. To Run the installation program in compatibility mode: 1. Right-click the installation file's icon. 2. Click Properties Compatibility . 3. Select the compatibility mode for Windows XP. 4. Click OK . 5. Run the installation program. After it's installed, run the program in Windows XP compatibility mode by doing the same with the installed program. If you have an older application for Windows XP or Vista that doesn't run in Windows 7, you may be able to get it working properly by running the program in compatibility mode. 1. To begin, find the application or shortcut that is causing the problem, then right click on it and select Properties. 2. Then, select Compatibility from the tabbed menu at the top of the properties page: 3. Now, check the Run this program in compatibility mode for... box and select the OS you wish to emulate. For most applications, it will be Windows XP SP2. Once you are done, click OK. 4. When you next launch the application it should run under compatibility mode using the OS you selected. If it still fails to run correctly, try another OS selection in step 3 and try again. Both the link and the explanation above should help. Keeping my fingers crossed. Best, Charles. Le 28.01.2015 16:49, Philip Jordan a écrit : Dear Charles I'm sure I've covered this before, but: I'm using an almost new Toshiba Laptop with Windows 8.1 though I followed Stuarts instruction/link in downloading the file with the msi end it said man on the Laptop after this was done - or does that mean I failed to replace the existing man one even though I entered the instruction to do that!? etc On 28 January 2015 at 15:41, Charles-H. Schulz charles.sch...@documentfoundation.org wrote: Dear Philip, Forgive me to answer before Stuart but do you mean to say that you followed the link and ended up with downloading a file with a .man extension at its end? I have just tried your link and got a file with a .msi ,which is a very common form of Windows Installer. By the way, what version of Windows do you use? Windows 8? 7? Vista? XP? Thanks, Charles. Le 28.01.2015 16:36, Philip Jordan a écrit : Thanks V Stuart I've followed your instruction to be very specific it meant I downloaded from this link http://mirror.catn.com/pub/tdf/libreoffice/stable/4.3.5/ win/x86/LibreOffice_4.3.5_Win_x86.msi [1] (gb, prio 100) So far so good - incidentally an exact replica of file resulted/replacing like with like (albeit that on both occasions what actually got saved on the laptop had the 3 letter ending of man i.e.not msi - even though I specifically clicked to say replace! But or anyway on clicking the file when in situ on my laptop I received the same App instruction Box i.e. *How do you want to open this type of file (.man)?* *Look for an app in the Store* - which does not work! *More options* - which leads me to what I got from Microsoft with the legend matching the file title! Except it doesn't work instead I get this message i.e. *This app can't run on your PC* *To find a version for your PC check with the software provider* So I have here we are except that - even though I've now installed the Help file that you example - I still can't get LO installed etc etc On 28 January 2015 at 14:54, V Stuart Foote vstuart.fo...@utsa.edu wrote: @Phillip,
Re: [libreoffice-users] Re: Message as sent yesterday
The installation file would be the file you downloaded, the one that changed from .msi to .man. True enough I should not need to tell you all these details about compatibility and so on and so forth, but it seems that either Windows 8.1 or some setting peculiar to some systems create a very bad experience when installing software that are not readily available on the Microsoft online store. Best, Charles. Le 28.01.2015 17:20, Philip Jordan a écrit : Thanks Charles FWIW it's at least good to know it's not just me too, I'd like to tell ComputerActive about this as not only did their current edition feature a good i.e. favourable LO review BUT TOO they're currently running stuff on how to use Windows 8.1 - given all the trouble But too, though I've a PC with Windows 7 remember XP with fondness, somehow I can't understand why you're telling me all this when I've needing to use new Laptop equipped with Windows 8.1 on which I need the WP etc that LO will give me I shrink from the time black hole of trying to find compatibility etc properties on this Laptop, which with 8.1 seems built fixed to fail or at best frustrate! Moreover e.g. when you say click the installation files icon which one where do you refer to!? etc On 28 January 2015 at 15:59, Charles-H. Schulz charles.sch...@documentfoundation.org wrote: Dear Philip, Sorry for the question on your laptop; it does explain why there is such as thing as an App Store. It also seems to explain what you're going through. On our other community support venue, somebody else reported exactly the same problem one month ago: http://ask.libreoffice.org/en/question/44171/windows-8- installation-help-needed/ Now before you go through all this, there are chances that in order to install LibreOffice you may need to configure the installation in compatibility mode. I don't have Windows myself, but it seems the following quote from a Microsoft forum would help you install .msi packaged software properly. You might try to run in Compatibility Mode. To Run the installation program in compatibility mode: 1. Right-click the installation file's icon. 2. Click Properties Compatibility . 3. Select the compatibility mode for Windows XP. 4. Click OK . 5. Run the installation program. After it's installed, run the program in Windows XP compatibility mode by doing the same with the installed program. If you have an older application for Windows XP or Vista that doesn't run in Windows 7, you may be able to get it working properly by running the program in compatibility mode. 1. To begin, find the application or shortcut that is causing the problem, then right click on it and select Properties. 2. Then, select Compatibility from the tabbed menu at the top of the properties page: 3. Now, check the Run this program in compatibility mode for... box and select the OS you wish to emulate. For most applications, it will be Windows XP SP2. Once you are done, click OK. 4. When you next launch the application it should run under compatibility mode using the OS you selected. If it still fails to run correctly, try another OS selection in step 3 and try again. Both the link and the explanation above should help. Keeping my fingers crossed. Best, Charles. Le 28.01.2015 16:49, Philip Jordan a écrit : Dear Charles I'm sure I've covered this before, but: I'm using an almost new Toshiba Laptop with Windows 8.1 though I followed Stuarts instruction/link in downloading the file with the msi end it said man on the Laptop after this was done - or does that mean I failed to replace the existing man one even though I entered the instruction to do that!? etc On 28 January 2015 at 15:41, Charles-H. Schulz charles.sch...@documentfoundation.org wrote: Dear Philip, Forgive me to answer before Stuart but do you mean to say that you followed the link and ended up with downloading a file with a .man extension at its end? I have just tried your link and got a file with a .msi ,which is a very common form of Windows Installer. By the way, what version of Windows do you use? Windows 8? 7? Vista? XP? Thanks, Charles. Le 28.01.2015 16:36, Philip Jordan a écrit : Thanks V Stuart I've followed your instruction to be very specific it meant I downloaded from this link http://mirror.catn.com/pub/tdf/libreoffice/stable/4.3.5/ win/x86/LibreOffice_4.3.5_Win_x86.msi [1] (gb, prio 100) So far so good - incidentally an exact replica of file resulted/replacing like with like (albeit that on both occasions what actually got saved on the laptop had the 3 letter ending of man i.e.not msi - even though I specifically clicked to say replace! But or anyway on clicking the file when in situ on my laptop I received the same App instruction Box i.e. *How do you want to open this type of file (.man)?* *Look for an app in the Store* - which does not work! *More options* - which leads me to what I got from Microsoft with the legend matching the file
Re: [libreoffice-users] Re: Message as sent yesterday
On 28/01/15 15:43, Philip Jordan wrote: Thanks though I'll do what you say, it must be emphasized that as far as I can tell more than once, I downloaded from the site you show on Sunday I did this as the link from Computer active didn't work too, I only went to Microsoft for an Icon as my laptop refused to install the software by which I mean let me use it your website wasn't very clear on what to do in that regard Anyway I now see you've sent another email, so I won't re-download till I've read that When I tried that, the IE downloader on Windows 8.1 changed the file extension to .man - which of course won't run. You need to change the file extension back to .msi, and to do THAT, you need to go into File explorer and turn ON the show file extensions option, because for some reason that I cannot fathom, Windows has that option turned OF by default. Good luck! -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Brilliant - well your reply is Gordon - but as to W 8.1: I'm bereft of suitable words! On 28 January 2015 at 16:40, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 15:43, Philip Jordan wrote: Thanks though I'll do what you say, it must be emphasized that as far as I can tell more than once, I downloaded from the site you show on Sunday I did this as the link from Computer active didn't work too, I only went to Microsoft for an Icon as my laptop refused to install the software by which I mean let me use it your website wasn't very clear on what to do in that regard Anyway I now see you've sent another email, so I won't re-download till I've read that When I tried that, the IE downloader on Windows 8.1 changed the file extension to .man - which of course won't run. You need to change the file extension back to .msi, and to do THAT, you need to go into File explorer and turn ON the show file extensions option, because for some reason that I cannot fathom, Windows has that option turned OF by default. Good luck! -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to- unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Thanks Gordon Tom I'm afraid that the 40 minutes suggested is rather more than a tad optmistic e.g. Items 1-5 inc will each take me some considerable time i.e. they all involve me far beyond my comfort zone! But thanks for trying to help ATB Philip Jordan On 28 January 2015 at 17:33, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 17:06, Philip Jordan wrote: how long to do what where when etc please ref Ubuntu.? here's the definitive guide: http://ubuntuguide.org/wiki/Ubuntu:All#Dual-Booting_Windows_and_Ubuntu There's a lot of information on that page. In Brief: 1. Ensure you have a Windows Recovery media and have backed up all data. (Not that I've ever had anything go wrong, but you never know!( 2. Download the Ubuntu iso and create a bootable USB stick (or CD/DVD - the USB stick is more convenient and flexible IMHO). 3. Boot up from the USB stick and you can try Ubuntu without making any changes to your computer, to see if you like it! 4. If you do, create free disk space on your C drive using Windows Disk management. 5. The only slightly complicated thing to do is to create the partitions - do NOT let the Ubuntu installer do that automatically. Hope that helps. the total time to install (depending on your internet connection) should be 40 minsincluding LibreOfice. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
On 28/01/15 16:51, Philip Jordan wrote: - but as to W 8.1: I'm bereft of suitable words! then do what I did - dual-boot Ubuntu :-) -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
how long to do what where when etc please ref Ubuntu.? I mean I know I'm retired but my use for IT is as support ref life i.e. not taking over what remains of my life!! All the best thanks On 28 January 2015 at 16:53, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 16:51, Philip Jordan wrote: - but as to W 8.1: I'm bereft of suitable words! then do what I did - dual-boot Ubuntu :-) -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Hi :) It is kinda overkill to install Ubuntu purely for this issue. On the other hand it would free you from the sorts of problems you seem to dislike about Windows generally. You don't need to constantly keep buying new things so often and new computers every couple of years just in order to keep doing what you have always done. Most people just start by installing a few non-Microsoft things and then realise how painful MS makes things. So those people tend to install more and more non-Microsoft things and only then move away from Windows completely. At which time they find all the then familiar non-MS programs they have been becoming familiar with or a choice of similar things. Of course MS are unlikely to be happy about people finding out that the alternatives are not only better but are also often free so they apparently put a lot of work into trying to prevent people from staying outside their eco-system. Regards from Tom :) On 28 January 2015 at 17:06, Philip Jordan jorphi...@gmail.com wrote: how long to do what where when etc please ref Ubuntu.? I mean I know I'm retired but my use for IT is as support ref life i.e. not taking over what remains of my life!! All the best thanks On 28 January 2015 at 16:53, Gordon Burgess-Parker gordonb...@gmail.com wrote: On 28/01/15 16:51, Philip Jordan wrote: - but as to W 8.1: I'm bereft of suitable words! then do what I did - dual-boot Ubuntu :-) -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Re: Message as sent yesterday
Hi :) @ Ann. ComputerActive is a magazine about IT. People in the UK tend to only know 1 language. For most it's some variant of English. For others it might be some other language. Some of the ones who only speak English sometimes get all obnoxious and demand the rest somehow magically understand and speak English even despite the lack of training places and the exorbitant costs of study. @ Marianne-x. Yes we often find that hindsight is fantastic at making things obvious. I am sure all of us have found ourselves in a similar situation of completely misunderstanding something and then somehow breaking through and suddenly finding it was kinda easy really. Before making the break-through it's impossible to understand though. Hopefully we can figure out what is going on and help. Regards from Tom :) On 27 January 2015 at 20:31, anne-ology lagin...@gmail.com wrote: On the assumption you are really attempting to seek help, I shall respond in the hope that you will (1) start to enjoy using LO as well as (2) begin to realize this is a group of users who voluntarily help others to the best of our ability to so do. (1) - to whom are you writing when addressing 'owner'? (2) - to which address did you send the initial request for help?; it seems to have failed to reach this list before now. (3) - when one downloads LO, all one need do is to open the program ... browse through the various menu items at the top ... set the various properties, et.al. as desired ... then begin using the program(s). (4) - Since this is LibreOffice, could you possibly have downloaded from some fake site - just what is OfficeLibre and from where did you acquire this ;-) (5) - Computeractive is what? (6) - Since installing is merely downloading this program, I'm not sure to what 'installation wizard' your seeking. (7) - what kind of 'suitable app' are you seeking? (8) - what did you buy?; bought an icon, as confirmed by Microsoft ??? LO is a free to use program. Since your signature includes your location as being in the United Kingdom, I assume you know the English language therefore ... well, good grammar leads to good communication ;-) From: Philip Jordan jorphi...@gmail.com Date: Tue, Jan 27, 2015 at 2:57 AM Subject: Message as sent yesterday To: users+ow...@global.libreoffice.org Dear Owner, I'm rather confused by the apparent reply I got to my request for help i.e. as cc'd to you below As you will note I sent it to users+help but s I say, now adding to my not being able to use your LibreOffice, it seems I am unable to navigate your query system? Please can you reply clearly Many thanks Philip Jordan to users+help Please I really do need your basic help e.g. having downloaded OfficeLibre yesterday after reading about it in Computeractive I'm afraid I'm unable to make it work i.e. on this Toshiba Laptop via it's Windows 8.1 OS e.g. there seems to be no installation wizard nor a suitable app anyway I just got a message to say I could not install it on this computer Perhaps I'm doing something wrong but I've already wasted several hours have bought an icon, as confirmed by Microsoft in an email (I can't reply to) Hope someone there can help please Philip Jordan of Dorchester, Dorset UK -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
