Re: Iphone Crash, Need Help Recovering
Have you tried turning off the phone by holding down the lock button for 3 seconds, letting the phone power off then plugging it in. While the phone is plugged in, restart the phone by holding down the lock button for 6 seconds. After a short time the phone will vibrate and VO will come on. I hope this helps. Kimber Sent from Kimber's iPhone On Feb 8, 2014, at 12:35 PM, Terrie Terlau terrie...@twc.com wrote: Hello everyone, I am sorry if this message comes through twice. I checked the archives on line and did not see it there and it did not come to my inbox, so am sending it again in case it did not arrive on the list. I'm running iPhone 5 with iOS 6; have not updated yet. However, when my phone recovers, I will do so posthaste! I suspect that I would have more options for fixing the problem described below with iOS 7. Last night, I launched File Browser and all functionality except Siri, the alarm, and making phone calls with Siri is gone. I can't shut the phone off; I have no sounds except with Siri; I have no speech from VO except with Siri where VO works fine with all the gestures. I can call out by telling Siri to call a contact. After that, I have a working keypad where I can dial extensions. I can receive calls and while I am talking I have VO and gestures work. However, when the call ends, everything is dead again. nothing else works except that I get the buzz tone when I put the phone on mute. I thought I knew how to reboot -- holding down the home and on-off buttons at the same time for several seconds. I have done this several times with no affect. I have also charged the phone all night and there is no change. Siri can't look things up on the web; when I ask her to tell me how to reboot the phone, she goes to the web and then I have the totally silent screen with no voice and no sounds. If anyone can help, I would very much appreciate it. If a power user can't help in an email, I can call someone's phone with Skype on my PC and would pay for an expert's time if this was not a quick fix. Thanks very very much! After I recover from this, I am going to update!!! Thanks again for your help, Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau -- or both . . . -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Iphone Crash, Need Help Recovering
You might also try a reset. Hold both power and home down for ten or so seconds. If you have any vision, watch for the screen to light up with the Apple logo, and release the two buttons. -- Have a great day, Alex mehg...@gmail.com On Feb 8, 2014, at 1:41 PM, Kimberly kimbersinbox1...@gmail.com wrote: Have you tried turning off the phone by holding down the lock button for 3 seconds, letting the phone power off then plugging it in. While the phone is plugged in, restart the phone by holding down the lock button for 6 seconds. After a short time the phone will vibrate and VO will come on. I hope this helps. Kimber Sent from Kimber's iPhone On Feb 8, 2014, at 12:35 PM, Terrie Terlau terrie...@twc.com wrote: Hello everyone, I am sorry if this message comes through twice. I checked the archives on line and did not see it there and it did not come to my inbox, so am sending it again in case it did not arrive on the list. I'm running iPhone 5 with iOS 6; have not updated yet. However, when my phone recovers, I will do so posthaste! I suspect that I would have more options for fixing the problem described below with iOS 7. Last night, I launched File Browser and all functionality except Siri, the alarm, and making phone calls with Siri is gone. I can't shut the phone off; I have no sounds except with Siri; I have no speech from VO except with Siri where VO works fine with all the gestures. I can call out by telling Siri to call a contact. After that, I have a working keypad where I can dial extensions. I can receive calls and while I am talking I have VO and gestures work. However, when the call ends, everything is dead again. nothing else works except that I get the buzz tone when I put the phone on mute. I thought I knew how to reboot -- holding down the home and on-off buttons at the same time for several seconds. I have done this several times with no affect. I have also charged the phone all night and there is no change. Siri can't look things up on the web; when I ask her to tell me how to reboot the phone, she goes to the web and then I have the totally silent screen with no voice and no sounds. If anyone can help, I would very much appreciate it. If a power user can't help in an email, I can call someone's phone with Skype on my PC and would pay for an expert's time if this was not a quick fix. Thanks very very much! After I recover from this, I am going to update!!! Thanks again for your help, Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau -- or both . . . -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to
Re: Iphone Crash, Need Help Recovering
I wonder if somehow your voiceover got turned off in settings. I think that happened to me last summer and nothing I did worked, but I had a four at the time and no siri. I had to take it to ATT and within seconds the guy there had it working again. But I wonder if you did a tripple tap home key or a two or three finger double tap on the screen would it bring your speech back. Sometimes mine will go away, my voiceover, for no reason and I either do this or turn the phone off and turn it back on again. And sometimes I have to repeat that a couple times. With our weather being as nuts is it is, did you have any power glitches over there? I'm sorry if none of this helped and hope you can get it figured out soon. Patti On 2/8/2014 1:41 PM, Kimberly wrote: Have you tried turning off the phone by holding down the lock button for 3 seconds, letting the phone power off then plugging it in. While the phone is plugged in, restart the phone by holding down the lock button for 6 seconds. After a short time the phone will vibrate and VO will come on. I hope this helps. Kimber Sent from Kimber's iPhone On Feb 8, 2014, at 12:35 PM, Terrie Terlau terrie...@twc.com wrote: Hello everyone, I am sorry if this message comes through twice. I checked the archives on line and did not see it there and it did not come to my inbox, so am sending it again in case it did not arrive on the list. I'm running iPhone 5 with iOS 6; have not updated yet. However, when my phone recovers, I will do so posthaste! I suspect that I would have more options for fixing the problem described below with iOS 7. Last night, I launched File Browser and all functionality except Siri, the alarm, and making phone calls with Siri is gone. I can't shut the phone off; I have no sounds except with Siri; I have no speech from VO except with Siri where VO works fine with all the gestures. I can call out by telling Siri to call a contact. After that, I have a working keypad where I can dial extensions. I can receive calls and while I am talking I have VO and gestures work. However, when the call ends, everything is dead again. nothing else works except that I get the buzz tone when I put the phone on mute. I thought I knew how to reboot -- holding down the home and on-off buttons at the same time for several seconds. I have done this several times with no affect. I have also charged the phone all night and there is no change. Siri can't look things up on the web; when I ask her to tell me how to reboot the phone, she goes to the web and then I have the totally silent screen with no voice and no sounds. If anyone can help, I would very much appreciate it. If a power user can't help in an email, I can call someone's phone with Skype on my PC and would pay for an expert's time if this was not a quick fix. Thanks very very much! After I recover from this, I am going to update!!! Thanks again for your help, Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau -- or both . . . -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
RE: Iphone Crash, Need Help Recovering
I also run an IPhone 5 with iOS 6.1.4. However, I am not running FileBrowser so can't comment on whether that is the problem. I see that the latest version of FileBrowser in the iTunes Apps Store only requires iOS 5.1 or higher so maybe it is not the culprit. And I'm not convinced that upgrading to iOS 7 after you get things working again will help that much with such problems in the future. But that's just a gut opinion that I'm not really qualified to have. I'll ask the obvious question. Have you backed up your phone to either iCloud or iTunes on your computer? I would think restoring a backup would be your first course of action. Alan Lemly -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Terrie Terlau Sent: Saturday, February 08, 2014 11:35 AM To: viphone@googlegroups.com Subject: Iphone Crash, Need Help Recovering Hello everyone, I am sorry if this message comes through twice. I checked the archives on line and did not see it there and it did not come to my inbox, so am sending it again in case it did not arrive on the list. I'm running iPhone 5 with iOS 6; have not updated yet. However, when my phone recovers, I will do so posthaste! I suspect that I would have more options for fixing the problem described below with iOS 7. Last night, I launched File Browser and all functionality except Siri, the alarm, and making phone calls with Siri is gone. I can't shut the phone off; I have no sounds except with Siri; I have no speech from VO except with Siri where VO works fine with all the gestures. I can call out by telling Siri to call a contact. After that, I have a working keypad where I can dial extensions. I can receive calls and while I am talking I have VO and gestures work. However, when the call ends, everything is dead again. nothing else works except that I get the buzz tone when I put the phone on mute. I thought I knew how to reboot -- holding down the home and on-off buttons at the same time for several seconds. I have done this several times with no affect. I have also charged the phone all night and there is no change. Siri can't look things up on the web; when I ask her to tell me how to reboot the phone, she goes to the web and then I have the totally silent screen with no voice and no sounds. If anyone can help, I would very much appreciate it. If a power user can't help in an email, I can call someone's phone with Skype on my PC and would pay for an expert's time if this was not a quick fix. Thanks very very much! After I recover from this, I am going to update!!! Thanks again for your help, Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau -- or both . . . -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Iphone Crash, Need Help Recovering
Since you say you can't shutdown the phone, I suspect you'll need to do a reset as Alex suggests. However, whenever the phone is responding, I'd suggest powering your phone off and back on again as Kimber describes. I know it's not exactly the same, but I think of a reset by holding down the lock and home buttons as an uncontrolled shutdown, similar to hitting the power button on a PC. I'd only recommend doing this when the normal power off option, by holding down the lock button for a few seconds, isn't available to you. This will give your iPhone a chance to shutdown everything gracefully. On 02/08/2014 12:49 PM, Alex Hall wrote: You might also try a reset. Hold both power and home down for ten or so seconds. If you have any vision, watch for the screen to light up with the Apple logo, and release the two buttons. -- Have a great day, Alex mehg...@gmail.com mailto:mehg...@gmail.com On Feb 8, 2014, at 1:41 PM, Kimberly kimbersinbox1...@gmail.com mailto:kimbersinbox1...@gmail.com wrote: Have you tried turning off the phone by holding down the lock button for 3 seconds, letting the phone power off then plugging it in. While the phone is plugged in, restart the phone by holding down the lock button for 6 seconds. After a short time the phone will vibrate and VO will come on. I hope this helps. Kimber Sent from Kimber's iPhone On Feb 8, 2014, at 12:35 PM, Terrie Terlau terrie...@twc.com mailto:terrie...@twc.com wrote: Hello everyone, I am sorry if this message comes through twice. I checked the archives on line and did not see it there and it did not come to my inbox, so am sending it again in case it did not arrive on the list. I'm running iPhone 5 with iOS 6; have not updated yet. However, when my phone recovers, I will do so posthaste! I suspect that I would have more options for fixing the problem described below with iOS 7. Last night, I launched File Browser and all functionality except Siri, the alarm, and making phone calls with Siri is gone. I can't shut the phone off; I have no sounds except with Siri; I have no speech from VO except with Siri where VO works fine with all the gestures. I can call out by telling Siri to call a contact. After that, I have a working keypad where I can dial extensions. I can receive calls and while I am talking I have VO and gestures work. However, when the call ends, everything is dead again. nothing else works except that I get the buzz tone when I put the phone on mute. I thought I knew how to reboot -- holding down the home and on-off buttons at the same time for several seconds. I have done this several times with no affect. I have also charged the phone all night and there is no change. Siri can't look things up on the web; when I ask her to tell me how to reboot the phone, she goes to the web and then I have the totally silent screen with no voice and no sounds. If anyone can help, I would very much appreciate it. If a power user can't help in an email, I can call someone's phone with Skype on my PC and would pay for an expert's time if this was not a quick fix. Thanks very very much! After I recover from this, I am going to update!!! Thanks again for your help, Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau -- or both . . . -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com mailto:viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com mailto:viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com mailto:viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com mailto:viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com mailto:viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com mailto:viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com mailto:viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe
RE: Iphone Crash, Need Help Recovering
You might cable your phone up to the pc and try to fix it from within ITunes. -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Christopher Chaltain Sent: Saturday, February 08, 2014 1:23 PM To: viphone@googlegroups.com Subject: Re: Iphone Crash, Need Help Recovering Since you say you can't shutdown the phone, I suspect you'll need to do a reset as Alex suggests. However, whenever the phone is responding, I'd suggest powering your phone off and back on again as Kimber describes. I know it's not exactly the same, but I think of a reset by holding down the lock and home buttons as an uncontrolled shutdown, similar to hitting the power button on a PC. I'd only recommend doing this when the normal power off option, by holding down the lock button for a few seconds, isn't available to you. This will give your iPhone a chance to shutdown everything gracefully. On 02/08/2014 12:49 PM, Alex Hall wrote: You might also try a reset. Hold both power and home down for ten or so seconds. If you have any vision, watch for the screen to light up with the Apple logo, and release the two buttons. -- Have a great day, Alex mehg...@gmail.com mailto:mehg...@gmail.com On Feb 8, 2014, at 1:41 PM, Kimberly kimbersinbox1...@gmail.com mailto:kimbersinbox1...@gmail.com wrote: Have you tried turning off the phone by holding down the lock button for 3 seconds, letting the phone power off then plugging it in. While the phone is plugged in, restart the phone by holding down the lock button for 6 seconds. After a short time the phone will vibrate and VO will come on. I hope this helps. Kimber Sent from Kimber's iPhone On Feb 8, 2014, at 12:35 PM, Terrie Terlau terrie...@twc.com mailto:terrie...@twc.com wrote: Hello everyone, I am sorry if this message comes through twice. I checked the archives on line and did not see it there and it did not come to my inbox, so am sending it again in case it did not arrive on the list. I'm running iPhone 5 with iOS 6; have not updated yet. However, when my phone recovers, I will do so posthaste! I suspect that I would have more options for fixing the problem described below with iOS 7. Last night, I launched File Browser and all functionality except Siri, the alarm, and making phone calls with Siri is gone. I can't shut the phone off; I have no sounds except with Siri; I have no speech from VO except with Siri where VO works fine with all the gestures. I can call out by telling Siri to call a contact. After that, I have a working keypad where I can dial extensions. I can receive calls and while I am talking I have VO and gestures work. However, when the call ends, everything is dead again. nothing else works except that I get the buzz tone when I put the phone on mute. I thought I knew how to reboot -- holding down the home and on-off buttons at the same time for several seconds. I have done this several times with no affect. I have also charged the phone all night and there is no change. Siri can't look things up on the web; when I ask her to tell me how to reboot the phone, she goes to the web and then I have the totally silent screen with no voice and no sounds. If anyone can help, I would very much appreciate it. If a power user can't help in an email, I can call someone's phone with Skype on my PC and would pay for an expert's time if this was not a quick fix. Thanks very very much! After I recover from this, I am going to update!!! Thanks again for your help, Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau -- or both . . . -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com mailto:viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com mailto:viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com mailto:viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com mailto:viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com mailto:viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner
RE: Iphone Crash, Need Help Recovering
Hi Terry, I suspect you maybe did not hold down power+home for long enough for the phone to reset. However, if Voiceover is off then of course it may reset and you don't even know it. Hooking it up to the computer is not a bad option, you could then do the home+power button for at least 10 or so seconds, then walk away and leave it alone for 10 or so minutes. Then go and check to see if the phone shows up in iTunes. If it does go to the Summary tab and and tab until you get to Accessibility, check here to see if Voiceover is turned on or off, if it's off you can turn it on from within iTunes. Another option would be to let it run out of battery, but that of course could take some time especially since you said you charged it again already. Since you have an iPhone 5, plugging in the lightning cable will also cause the phone to boot up, but if the battery was dead it could take up to 10 minutes. Lastly, don't you have a sighted person around you can simply ask what's going on? That would be my first option if the normal attempt to shut it down or reset it didn't work. Regards, Sieghard -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Terrie Terlau Sent: Saturday, February 08, 2014 9:35 AM To: viphone@googlegroups.com Subject: Iphone Crash, Need Help Recovering Hello everyone, I am sorry if this message comes through twice. I checked the archives on line and did not see it there and it did not come to my inbox, so am sending it again in case it did not arrive on the list. I'm running iPhone 5 with iOS 6; have not updated yet. However, when my phone recovers, I will do so posthaste! I suspect that I would have more options for fixing the problem described below with iOS 7. Last night, I launched File Browser and all functionality except Siri, the alarm, and making phone calls with Siri is gone. I can't shut the phone off; I have no sounds except with Siri; I have no speech from VO except with Siri where VO works fine with all the gestures. I can call out by telling Siri to call a contact. After that, I have a working keypad where I can dial extensions. I can receive calls and while I am talking I have VO and gestures work. However, when the call ends, everything is dead again. nothing else works except that I get the buzz tone when I put the phone on mute. I thought I knew how to reboot -- holding down the home and on-off buttons at the same time for several seconds. I have done this several times with no affect. I have also charged the phone all night and there is no change. Siri can't look things up on the web; when I ask her to tell me how to reboot the phone, she goes to the web and then I have the totally silent screen with no voice and no sounds. If anyone can help, I would very much appreciate it. If a power user can't help in an email, I can call someone's phone with Skype on my PC and would pay for an expert's time if this was not a quick fix. Thanks very very much! After I recover from this, I am going to update!!! Thanks again for your help, Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau -- or both . . . -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the VIPhone Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups VIPhone group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.