Re: [VoiceOps] Three Digit Numbers

[Jared Geiger]

My Inteliquent rate update email update I got today lists the following N11
destinations available as of June 1, 2020. So looks like we have a place to
send N11 calls other than 911.

211 Community Services

211 Unavailable

311 City Services

311 Unavailable

511 ITS Traveler Info

511 Unavailable

711 Telecom Relay Service

811 Before You Dig



On Fri, Mar 27, 2020 at 11:51 AM Brandon Martin 
wrote:

> On 3/24/20 12:18 PM, Zilk, David wrote:
> > How are people complying with mandates for 711 and 811 which need to be
> translated to different numbers in different jurisdictions?  Configure each
> customer individually based on their location? Use a lookup table based on
> the calling NPA-NXX? Something else?
>
> IIRC there is a national "referral" number for one-call before you dig.
> IDK if that would actually satisfy FCC requirements to just forward
> everything to it, but it might be a useful fallback.  888-258-0808 is what
> I have noted for it.  I think it works in Canada, too.
> --
> Brandon Martin
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
___
VoiceOps mailing list
VoiceOps@voiceops.org
https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Three Digit Numbers

[Brandon Martin]

On 3/24/20 12:18 PM, Zilk, David wrote:
> How are people complying with mandates for 711 and 811 which need to be 
> translated to different numbers in different jurisdictions?  Configure each 
> customer individually based on their location? Use a lookup table based on 
> the calling NPA-NXX? Something else?

IIRC there is a national "referral" number for one-call before you dig.  IDK if 
that would actually satisfy FCC requirements to just forward everything to it, 
but it might be a useful fallback.  888-258-0808 is what I have noted for it.  
I think it works in Canada, too.
-- 
Brandon Martin
___
VoiceOps mailing list
VoiceOps@voiceops.org
https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Three Digit Numbers

[Zilk, David]

The vast majority of states obtain their Telecommunications Relay Services from 
one of two providers: Sprint and Hamilton Relay, with only a couple of states 
providing their own services.

Sprint provides service to 36 states and has provided this list of the numbers 
that 7-1-1 should translate to:

TX

800-735-1805 (711 vru)

MO

800-735-2466 (711 v)

NH

800-735-2964 (711 v)

NV

800-326-6888  711

SC

800-735-2905 (711 v)

OR

800-735-2900 (711 v)

SD

800-877-1113 (711 v)

WY

877-711-9982 711

IL

877-283-4187 (711 v)

IN

877-711-7704 (711 v)

CT

800-842-9710 (711 v)

ND

800-366-6889 (711 v)

OK

800-722-0353 (711 v)

MN

866-711-2526 (711 v)

NY

877-711-1944  711

OH

800-750-0750 (711 v)

AZ

877-711-1618 711

PR

866-280-2053 t  711

AK

800-770-8973 (711 v)

VT

877-368-6276 (711 v)

MS

866-305-1342 (711 v)

HI

877-447-1101 (711 v)

AR

866-692-7460 (711 v)

AL

866-305-1341 (711 v)

UT

800-346-4128  711

FL

800-955-8771  711

DE

800-509-2245 (711 v)

KS

800-743-8435  711

NE

888-952-7103  711

NJ

800-229-5751   711

RI

877-368-6274  711

WV

877-368-4890  711

MI

888-609-3829  711

WI

888-350-2565  711

TN

866-305-1340  711

ME

877-593-3253  711


I am still requesting the same info from the other providers.

David

From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Zilk, David
Sent: Thursday, March 26, 2020 7:02 AM
To: Andy Brezinsky ; voiceops@voiceops.org
Subject: Re: [VoiceOps] Three Digit Numbers

The FCC provides this list of all the state relay service numbers.
https://www.fcc.gov/general/telecommunications-relay-services-directory<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.fcc.gov_general_telecommunications-2Drelay-2Dservices-2Ddirectory=DwMGaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=2I0X8lnsKcEm4pqSsg1b5CmMFWpnlWVPqnTVGp1Oi1s=NFFDQS0y8tIvPXJSb1qxURNIeQT2FLpbSebDrMSxbSk=>

David

From: Andy Brezinsky [mailto:a...@mbrez.com]
Sent: Wednesday, March 25, 2020 8:40 PM
To: Zilk, David mailto:david.z...@cdk.com>>; 
voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Subject: Re: [VoiceOps] Three Digit Numbers


From what I've been able to gather, 711 tends to forward to unpublished numbers 
which I've struggled to track down.  I've gathered a few by capturing data from 
tariffs and included those as an initial list (with source links)



If any CLECs on the list have the numbers for their states I would appreciate 
you sending them to me directly so I can include them in the list.

On 03/25/2020 06:36 PM, Zilk, David wrote:
I like your data collection, but I would also add 711 as there is a FCC mandate 
to support the relay services for the deaf.

David

From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Andy 
Brezinsky
Sent: Wednesday, March 25, 2020 11:59 AM
To: voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Subject: Re: [VoiceOps] Three Digit Numbers


If anyone is looking to contribute, I created a Github project and seeded it 
with some information I know about 811.  I'm open for suggestions on the file 
formats.



https://github.com/n11db/n11_database<https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_n11db_n11-5Fdatabase=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=kjygvG9ad44uk4gGOokK3oL6FCv4SYW56cBkv14AHOE=>




On 3/25/20 12:29 PM, Andy Brezinsky wrote:

I've been looking for something like this for years.  It'd be really nice to 
get it into a machine readable format to digest by routing engines.  Maybe a 
Github repo would be best for tracking the changes?


On 3/25/20 11:45 AM, Mike Hammett wrote:
Right. The "more details" is the part I'm looking to build a library of.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=nUkkFfp878e09orR5dmCH8DKXdU0KKf2AbkSWJvP3E8=>



Midwest Internet Exchange
http://www.midwest-ix.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=KHP5YlRKw5_O7KjdjPiw6VwG4cp_VZROTqn6yzvN_-o=>




From: "Brandon Svec" 
<mailto:bs...@teamonesolutions.com>
To: "Mike Hammett" <mailto:voice...@ics-il.net>
Cc: "Paul Timmins" <mailto:p...@timmins.net>, "Voiceops.org" 
<mailto:voiceops@voiceops.org>
Sent: Wednesday, March 25, 2020 11:42:15 AM
Subject: Re: [VoiceOps] Three Digit Numbers
NANPA defines normal uses for Nxx and refers to local regulators for more 
details:
https://nationalnanpa.com/number_resource_inf

Re: [VoiceOps] Three Digit Numbers

[Zilk, David]

The FCC provides this list of all the state relay service numbers.
https://www.fcc.gov/general/telecommunications-relay-services-directory

David

From: Andy Brezinsky [mailto:a...@mbrez.com]
Sent: Wednesday, March 25, 2020 8:40 PM
To: Zilk, David ; voiceops@voiceops.org
Subject: Re: [VoiceOps] Three Digit Numbers


From what I've been able to gather, 711 tends to forward to unpublished numbers 
which I've struggled to track down.  I've gathered a few by capturing data from 
tariffs and included those as an initial list (with source links)



If any CLECs on the list have the numbers for their states I would appreciate 
you sending them to me directly so I can include them in the list.

On 03/25/2020 06:36 PM, Zilk, David wrote:
I like your data collection, but I would also add 711 as there is a FCC mandate 
to support the relay services for the deaf.

David

From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Andy 
Brezinsky
Sent: Wednesday, March 25, 2020 11:59 AM
To: voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Subject: Re: [VoiceOps] Three Digit Numbers


If anyone is looking to contribute, I created a Github project and seeded it 
with some information I know about 811.  I'm open for suggestions on the file 
formats.



https://github.com/n11db/n11_database<https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_n11db_n11-5Fdatabase=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=kjygvG9ad44uk4gGOokK3oL6FCv4SYW56cBkv14AHOE=>




On 3/25/20 12:29 PM, Andy Brezinsky wrote:

I've been looking for something like this for years.  It'd be really nice to 
get it into a machine readable format to digest by routing engines.  Maybe a 
Github repo would be best for tracking the changes?


On 3/25/20 11:45 AM, Mike Hammett wrote:
Right. The "more details" is the part I'm looking to build a library of.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=nUkkFfp878e09orR5dmCH8DKXdU0KKf2AbkSWJvP3E8=>



Midwest Internet Exchange
http://www.midwest-ix.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=KHP5YlRKw5_O7KjdjPiw6VwG4cp_VZROTqn6yzvN_-o=>





From: "Brandon Svec" 
<mailto:bs...@teamonesolutions.com>
To: "Mike Hammett" <mailto:voice...@ics-il.net>
Cc: "Paul Timmins" <mailto:p...@timmins.net>, "Voiceops.org" 
<mailto:voiceops@voiceops.org>
Sent: Wednesday, March 25, 2020 11:42:15 AM
Subject: Re: [VoiceOps] Three Digit Numbers
NANPA defines normal uses for Nxx and refers to local regulators for more 
details:
https://nationalnanpa.com/number_resource_info/n11_codes.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=WGhQnEr7sSel9_9FAypeostzzBaVqKiGR2DsPDIgt9U=>

Security Made Simple with Cisco Meraki: 
http://bit.ly/MerakiSecure<https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_MerakiSecure=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=woabqnmtLJyVLb75qSBgbIF-VVdAWvfXn4z-Vm-Lx8g=>
[http://www.teamonesolutions.com/wp-content/uploads/header_logo.png]
Brandon Svec
CA C-7 Lic. 
#822064<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.cslb.ca.gov_OnlineServices_CheckLicenseII_LicenseDetail.aspx-3FLicNum-3D822064=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=79jnyUsvoJbgkFFKcSuzEZftaBujAz7DAfISdwuAogA=>
.ılı.ılı. Cisco Meraki CMNA
15106862204 voice | sms
teamonesolutions.com<https://urldefense.proofpoint.com/v2/url?u=https-3A__teamonesolutions.com_=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=XEn3_8qgZBIj7hio9CkF3QdkAM8h_62Wjb6_r6w3NKs=>





On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
Other than 
voip-info.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__voip-2Dinfo.org=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=YedO7hf_Vc-i2lbnpqElvNHT9Kxh917FSD5wG3PayoE=>,
 is there a voice-centric WIKI out there that we may

Re: [VoiceOps] Three Digit Numbers

[Andy Brezinsky]

From what I've been able to gather, 711 tends to forward to unpublished 
numbers which I've struggled to track down.  I've gathered a few by 
capturing data from tariffs and included those as an initial list (with 
source links)



If any CLECs on the list have the numbers for their states I would 
appreciate you sending them to me directly so I can include them in the 
list.



On 03/25/2020 06:36 PM, Zilk, David wrote:


I like your data collection, but I would also add 711 as there is a 
FCC mandate to support the relay services for the deaf.


David

*From:*VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of 
*Andy Brezinsky

*Sent:* Wednesday, March 25, 2020 11:59 AM
*To:* voiceops@voiceops.org
*Subject:* Re: [VoiceOps] Three Digit Numbers

If anyone is looking to contribute, I created a Github project and 
seeded it with some information I know about 811. I'm open for 
suggestions on the file formats.


https://github.com/n11db/n11_database 
<https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_n11db_n11-5Fdatabase=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=kjygvG9ad44uk4gGOokK3oL6FCv4SYW56cBkv14AHOE=>


On 3/25/20 12:29 PM, Andy Brezinsky wrote:

I've been looking for something like this for years.  It'd be
really nice to get it into a machine readable format to digest by
routing engines.  Maybe a Github repo would be best for tracking
the changes?

On 3/25/20 11:45 AM, Mike Hammett wrote:

Right. The "more details" is the part I'm looking to build a
library of.



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=nUkkFfp878e09orR5dmCH8DKXdU0KKf2AbkSWJvP3E8=>



Midwest Internet Exchange
http://www.midwest-ix.com

<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=KHP5YlRKw5_O7KjdjPiw6VwG4cp_VZROTqn6yzvN_-o=>




*From: *"Brandon Svec" 
<mailto:bs...@teamonesolutions.com>
*To: *"Mike Hammett" 
<mailto:voice...@ics-il.net>
*Cc: *"Paul Timmins" 
<mailto:p...@timmins.net>, "Voiceops.org"
 <mailto:voiceops@voiceops.org>
    *Sent: *Wednesday, March 25, 2020 11:42:15 AM
*Subject: *Re: [VoiceOps] Three Digit Numbers

NANPA defines normal uses for Nxx and refers to local
regulators for more details:

https://nationalnanpa.com/number_resource_info/n11_codes.html

<https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=WGhQnEr7sSel9_9FAypeostzzBaVqKiGR2DsPDIgt9U=>

*Security Made Simple with Cisco Meraki:
*http://bit.ly/MerakiSecure

<https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_MerakiSecure=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=woabqnmtLJyVLb75qSBgbIF-VVdAWvfXn4z-Vm-Lx8g=>*

*Brandon Svec**
CA C-7 Lic. #822064

<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.cslb.ca.gov_OnlineServices_CheckLicenseII_LicenseDetail.aspx-3FLicNum-3D822064=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=79jnyUsvoJbgkFFKcSuzEZftaBujAz7DAfISdwuAogA=>
.ılı.ılı. Cisco Meraki CMNA
*15106862204  voice | sms
*teamonesolutions.com

<https://urldefense.proofpoint.com/v2/url?u=https-3A__teamonesolutions.com_=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=XEn3_8qgZBIj7hio9CkF3QdkAM8h_62Wjb6_r6w3NKs=>**

On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett
mailto:voice...@ics-il.net>> wrote:

Other than voip-info.org

<https://urldefense.proofpoint.com/v2/url?u=http-3A__voip-2Dinfo.org=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=YedO7hf_Vc-i2lbnpqElvNHT9Kxh917FSD5wG3PayoE=>,
is there a voice-centric WIKI out there that we m

Re: [VoiceOps] Three Digit Numbers

[Ryan Delgrosso]

Historically this has been on the carrier to perform the necessary 
translation and route to the appropriate local dig-alert number, just as 
the carrier redirects 611 to their own support desk. This was also 
easier when a switch only had one digalert line to worry about.


Once upon a time I had an exhaustive list of routing numbers in my 
nation-wide translations table.



On 3/24/2020 8:18 AM, Carlos Alvarez wrote:
We're in the US, and yes 811 is the underground utility line, but I 
don't think any of our carriers will pass it.  I don't recall the 
details on who does what, but carriers like Intelliquent, Bandwidth, 
and thinQ all do 911 testing on 711/811.


Yeah, I just tried 811 to Intelliquent and it read back my phone number.


On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett <mailto:voice...@ics-il.net>> wrote:


What country is this? I believe 811 is supposed to be a USA-wide
number to call for locating utilities for digging projects.



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




*From: *"Carlos Alvarez" mailto:caalva...@gmail.com>>
*To: *voiceops@voiceops.org <mailto:voiceops@voiceops.org>
*Sent: *Tuesday, March 24, 2020 10:10:37 AM
*Subject: *Re: [VoiceOps] Three Digit Numbers

We don't handle any others in a traditional way.  Well, 611 is
actually in place, to our support line, but it has never once been
used. 811 and 711 are used for 911 testing without a real 911
call, as carriers mostly use those for automated systems that
return your 911 info.

On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett mailto:voice...@ics-il.net>> wrote:

What three digit numbers are commonly in use and how are
people routing them?

Obviously there's 911 and that has a whole routing ecosystem.
What about 811? 311? X11?


What other special numbers are people handling?



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com


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Re: [VoiceOps] Three Digit Numbers

[Zilk, David]

I like your data collection, but I would also add 711 as there is a FCC mandate 
to support the relay services for the deaf.

David

From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Andy 
Brezinsky
Sent: Wednesday, March 25, 2020 11:59 AM
To: voiceops@voiceops.org
Subject: Re: [VoiceOps] Three Digit Numbers


If anyone is looking to contribute, I created a Github project and seeded it 
with some information I know about 811.  I'm open for suggestions on the file 
formats.



https://github.com/n11db/n11_database<https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_n11db_n11-5Fdatabase=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=kjygvG9ad44uk4gGOokK3oL6FCv4SYW56cBkv14AHOE=>




On 3/25/20 12:29 PM, Andy Brezinsky wrote:

I've been looking for something like this for years.  It'd be really nice to 
get it into a machine readable format to digest by routing engines.  Maybe a 
Github repo would be best for tracking the changes?


On 3/25/20 11:45 AM, Mike Hammett wrote:
Right. The "more details" is the part I'm looking to build a library of.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=nUkkFfp878e09orR5dmCH8DKXdU0KKf2AbkSWJvP3E8=>



Midwest Internet Exchange
http://www.midwest-ix.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=KHP5YlRKw5_O7KjdjPiw6VwG4cp_VZROTqn6yzvN_-o=>




From: "Brandon Svec" 
<mailto:bs...@teamonesolutions.com>
To: "Mike Hammett" <mailto:voice...@ics-il.net>
Cc: "Paul Timmins" <mailto:p...@timmins.net>, "Voiceops.org" 
<mailto:voiceops@voiceops.org>
Sent: Wednesday, March 25, 2020 11:42:15 AM
Subject: Re: [VoiceOps] Three Digit Numbers
NANPA defines normal uses for Nxx and refers to local regulators for more 
details:
https://nationalnanpa.com/number_resource_info/n11_codes.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=WGhQnEr7sSel9_9FAypeostzzBaVqKiGR2DsPDIgt9U=>

Security Made Simple with Cisco Meraki: 
http://bit.ly/MerakiSecure<https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_MerakiSecure=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=woabqnmtLJyVLb75qSBgbIF-VVdAWvfXn4z-Vm-Lx8g=>
[http://www.teamonesolutions.com/wp-content/uploads/header_logo.png]
Brandon Svec
CA C-7 Lic. 
#822064<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.cslb.ca.gov_OnlineServices_CheckLicenseII_LicenseDetail.aspx-3FLicNum-3D822064=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=79jnyUsvoJbgkFFKcSuzEZftaBujAz7DAfISdwuAogA=>
.ılı.ılı. Cisco Meraki CMNA
15106862204 voice | sms
teamonesolutions.com<https://urldefense.proofpoint.com/v2/url?u=https-3A__teamonesolutions.com_=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=XEn3_8qgZBIj7hio9CkF3QdkAM8h_62Wjb6_r6w3NKs=>





On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
Other than 
voip-info.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__voip-2Dinfo.org=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=YedO7hf_Vc-i2lbnpqElvNHT9Kxh917FSD5wG3PayoE=>,
 is there a voice-centric WIKI out there that we may be able to crowd-source 
this information? I'd be up for contributing the information I collect for my 
coverage area to some central repository.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=nUkkFfp878e09orR5dmCH8DKXdU0KKf2AbkSWJvP3E8=>



Midwest Internet Exchange
http://www.midwest-ix.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com=DwMDaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA=KHP5YlRKw5_O7KjdjPiw6VwG4cp_V

Re: [VoiceOps] Three Digit Numbers

[James Milko]

811/711 have never been test numbers for 911 at Bandwidth.  As long as
we've had a 911 test number it's been 933.


[image: BandwidthBlue.png]



James Milko  •  Sr. Director, IP and Voice Network Engineering

900 Main Campus Drive, Suite 100, Raleigh, NC 27606




e: jmi...@bandwidth.com


On Tue, Mar 24, 2020 at 2:37 PM Carlos Alvarez  wrote:

> Try sending 811 to your upstreams, and see what happens, I'd be curious.
> It seems odd to think that Intelliquent and Bandwidth are violating the law
> by using those as 911 test numbers.
>
>
> On Tue, Mar 24, 2020 at 8:55 AM Hiers, David  wrote:
>
>> I’m not up on the final status, but 811 started off being not all that
>> optional…
>>
>>
>>
>>
>>
>> https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf
>>
>>
>>
>> “require the use of 811 as the national abbreviated dialing code for
>> providing advanced notice of excavation activities to underground facility
>> operators within two years after publication of this Order in the Federal
>> Register…”
>>
>>
>>
>>
>>
>> “The 811 abbreviated dialing code shall be deployed ubiquitously by
>> carriers…”
>>
>>
>>
>>
>>
>> *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Carlos
>> Alvarez
>> *Sent:* Tuesday, March 24, 2020 8:36 AM
>> *To:* Ed Guy 
>> *Cc:* voiceops@voiceops.org
>> *Subject:* Re: [VoiceOps] Three Digit Numbers
>>
>>
>>
>> Context matters here, i think.  We are a business-only provider, we don't
>> have any residential.  That means that we probably serve people with fewer
>> need for some of these services.  We have a customer that's a major road
>> construction company, and they've never dialed 811.  They know WHO to call,
>> and don't need this national system at all.
>>
>>
>>
>> We do have a big list of 911-inclusive dialing patters like that, an
>> 9911, etc.
>>
>>
>>
>> Our only international users are call centers owned by US companies, and
>> have specifically asked us to block 911.  I can't find any regulation
>> requiring us to provide them with emergency dialing on softphones used for
>> a call center.
>>
>>
>>
>> Like Nick, we used to route 411 to Free411, but during a major system
>> revamp, we saw that it had only ever been dialed twice--during testing.  So
>> we didn't re-implement it in the new system.
>>
>>
>>
>> In our state, 511 is for traffic info, but again, we don't handle that
>> and nobody has complained.  It's 2020, people use the web.
>>
>>
>>
>>
>>
>> On Tue, Mar 24, 2020 at 8:26 AM Ed Guy  wrote:
>>
>> See https://nationalnanpa.com/number_resource_info/n11_codes.html
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=ARmkQAWsporAHBisnvO-3jazn6o7Gh23P4I-9tRpKFg=>
>>
>>
>>
>> Couple things to keep in mind –
>>
>> Consider handling 112 and 999 if your service might be used
>> internationally.
>>
>> Also – not sure where the current regulation is on this, but the
>> requirements around 911 suggest handling
>> all sorts of additional dialing patterns, e.g., 1010xxx911, et al.   Much
>> of this is legacy, but be aware.
>>
>>
>>
>> /Ed
>>
>>
>>
>>
>>
>> *From: *VoiceOps  on behalf of Carlos
>> Alvarez 
>> *Date: *Tuesday, March 24, 2020 at 11:20 AM
>> *To: *"voiceops@voiceops.org" 
>> *Subject: *Re: [VoiceOps] Three Digit Numbers
>>
>>
>>
>> We're in the US, and yes 811 is the underground utility line, but I don't
>> think any of our carriers will pass it.  I don't recall the details on who
>> does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911
>> testing on 711/811.
>>
>>
>>
>> Yeah, I just tried 811 to Intelliquent and it read back my phone number.
>>
>>
>>
>>
>>
>> On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett  wrote:
>>
>> What country is this? I believe 811 is supposed to be a USA-wide number
>> to call for locating utilities for digging projects.
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRj

Re: [VoiceOps] Three Digit Numbers

[Andy Brezinsky]

If anyone is looking to contribute, I created a Github project and 
seeded it with some information I know about 811.  I'm open for 
suggestions on the file formats.



https://github.com/n11db/n11_database



On 3/25/20 12:29 PM, Andy Brezinsky wrote:


I've been looking for something like this for years.  It'd be really 
nice to get it into a machine readable format to digest by routing 
engines.  Maybe a Github repo would be best for tracking the changes?



On 3/25/20 11:45 AM, Mike Hammett wrote:

Right. The "more details" is the part I'm looking to build a library of.



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




*From: *"Brandon Svec" 
*To: *"Mike Hammett" 
*Cc: *"Paul Timmins" , "Voiceops.org" 


*Sent: *Wednesday, March 25, 2020 11:42:15 AM
*Subject: *Re: [VoiceOps] Three Digit Numbers

NANPA defines normal uses for Nxx and refers to local regulators for 
more details:

https://nationalnanpa.com/number_resource_info/n11_codes.html

*Security Made Simple with Cisco Meraki: *http://bit.ly/MerakiSecure*

Brandon Svec*
CA C-7 Lic. #822064 
<https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=822064>

.ılı.ılı. Cisco Meraki CMNA
*15106862204  voice | sms
**teamonesolutions.com <https://teamonesolutions.com/>*
*
*





On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett <mailto:voice...@ics-il.net>> wrote:


Other than voip-info.org <http://voip-info.org>, is there a
voice-centric WIKI out there that we may be able to crowd-source
this information? I'd be up for contributing the information I
collect for my coverage area to some central repository.



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




*From: *"Paul Timmins" mailto:p...@timmins.net>>
*To: *"Mike Hammett" mailto:voice...@ics-il.net>>
*Cc: *"Ken Mix" mailto:ken@clearfly.net>>, voiceops@voiceops.org
<mailto:voiceops@voiceops.org>
*Sent: *Wednesday, March 25, 2020 8:15:39 AM
*Subject: *Re: Three Digit Numbers

Definitely not. Especially with stuff like 2-1-1 which (at least
in Michigan) routes on the county level.

On Mar 25, 2020, at 8:06 AM, Mike Hammett
mailto:voice...@ics-il.net>> wrote:

I take it there's no authoritative list of what geographies
need to send what N11 calls where?



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com <http://www.ics-il.com/>



Midwest Internet Exchange
http://www.midwest-ix.com <http://www.midwest-ix.com/>




*From:*"Ken Mix" mailto:ken@clearfly.net>>
*To:*"Mike Hammett" mailto:voice...@ics-il.net>>, "Paul Timmins"
mailto:p...@timmins.net>>
*Cc:*voiceops@voiceops.org <mailto:voiceops@voiceops.org>
*Sent:*Tuesday, March 24, 2020 11:29:59 AM
*Subject:*RE: Three Digit Numbers

If there's something standardized out there, I’d love to see
a link to it. We have a nationwide US footprint and had to
build an internal system to handle routing to 211, 311, 511,
711 & 811 based on calling number. It was a real pain
tracking down all of the numbers we need to translate to, though.

We’re a pretty small business-only carrier, and volume to
non-911 N11 numbers is low, but not insignificant. Current
N11 call counts in 2020:

211 - 270
311 - 82
511 - 67
711 - 34
811 - 323

*From:*VoiceOps mailto:voiceops-boun...@voiceops.org>>*On Behalf Of*Mike Hammett
    *Sent:*Tuesday, March 24, 2020 09:25
*To:*Paul Timmins mailto:p...@timmins.net>>
*Cc:*voiceops@voiceops.org <mailto:voiceops@voiceops.org>
*Subject:*Re: [VoiceOps] Three Digit Numbers

Are we supposed to be providing the intelligence in how to
route those calls? IE: Customer is in the City of Chicago, so
route it to the city's Digger 10 digit, whereas if the
customer is anywhere else in Illinois, route it to the
state's JULIE 10 digit?



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com <http://www.ics-il.com/>



Midwest Internet Exchange
http://www.midwest-ix.com <http://www.midwest-ix.com/>


---

Re: [VoiceOps] Three Digit Numbers

[Andy Brezinsky]

I've been looking for something like this for years.  It'd be really 
nice to get it into a machine readable format to digest by routing 
engines.  Maybe a Github repo would be best for tracking the changes?



On 3/25/20 11:45 AM, Mike Hammett wrote:

Right. The "more details" is the part I'm looking to build a library of.



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




*From: *"Brandon Svec" 
*To: *"Mike Hammett" 
*Cc: *"Paul Timmins" , "Voiceops.org" 


*Sent: *Wednesday, March 25, 2020 11:42:15 AM
*Subject: *Re: [VoiceOps] Three Digit Numbers

NANPA defines normal uses for Nxx and refers to local regulators for 
more details:

https://nationalnanpa.com/number_resource_info/n11_codes.html

*Security Made Simple with Cisco Meraki: *http://bit.ly/MerakiSecure*

Brandon Svec*
CA C-7 Lic. #822064 
<https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=822064>

.ılı.ılı. Cisco Meraki CMNA
*15106862204  voice | sms
**teamonesolutions.com <https://teamonesolutions.com/>*
*
*





On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett <mailto:voice...@ics-il.net>> wrote:


Other than voip-info.org <http://voip-info.org>, is there a
voice-centric WIKI out there that we may be able to crowd-source
this information? I'd be up for contributing the information I
collect for my coverage area to some central repository.



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




*From: *"Paul Timmins" mailto:p...@timmins.net>>
*To: *"Mike Hammett" mailto:voice...@ics-il.net>>
*Cc: *"Ken Mix" mailto:ken@clearfly.net>>, voiceops@voiceops.org
<mailto:voiceops@voiceops.org>
*Sent: *Wednesday, March 25, 2020 8:15:39 AM
*Subject: *Re: Three Digit Numbers

Definitely not. Especially with stuff like 2-1-1 which (at least
in Michigan) routes on the county level.

On Mar 25, 2020, at 8:06 AM, Mike Hammett mailto:voice...@ics-il.net>> wrote:

I take it there's no authoritative list of what geographies
need to send what N11 calls where?



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com <http://www.ics-il.com/>



Midwest Internet Exchange
http://www.midwest-ix.com <http://www.midwest-ix.com/>




*From:*"Ken Mix" mailto:ken@clearfly.net>>
*To:*"Mike Hammett" mailto:voice...@ics-il.net>>, "Paul Timmins"
mailto:p...@timmins.net>>
*Cc:*voiceops@voiceops.org <mailto:voiceops@voiceops.org>
*Sent:*Tuesday, March 24, 2020 11:29:59 AM
*Subject:*RE: Three Digit Numbers

If there's something standardized out there, I’d love to see a
link to it. We have a nationwide US footprint and had to build
an internal system to handle routing to 211, 311, 511, 711 &
811 based on calling number. It was a real pain tracking down
all of the numbers we need to translate to, though.

We’re a pretty small business-only carrier, and volume to
non-911 N11 numbers is low, but not insignificant. Current N11
call counts in 2020:

211 - 270
311 - 82
511 - 67
711 - 34
811 - 323

*From:*VoiceOps mailto:voiceops-boun...@voiceops.org>>*On Behalf Of*Mike Hammett
    *Sent:*Tuesday, March 24, 2020 09:25
*To:*Paul Timmins mailto:p...@timmins.net>>
*Cc:*voiceops@voiceops.org <mailto:voiceops@voiceops.org>
*Subject:*Re: [VoiceOps] Three Digit Numbers

Are we supposed to be providing the intelligence in how to
route those calls? IE: Customer is in the City of Chicago, so
route it to the city's Digger 10 digit, whereas if the
customer is anywhere else in Illinois, route it to the state's
JULIE 10 digit?



-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com <http://www.ics-il.com/>



Midwest Internet Exchange
http://www.midwest-ix.com <http://www.midwest-ix.com/>



*From:*"Paul Timmins" mailto:p...@timmins.net>>
*To:*"Carlos Alvarez" mailto:caalva...@gmail.com>>
*Cc:*voiceops@voiceops.org <mailto:voiceops@voiceops.org>
*Sent:*

Re: [VoiceOps] Three Digit Numbers

[Paul Timmins]

If people will use it I can spin up wiki.telcodata.us 
<http://wiki.telcodata.us/> and link to it from the main page. Interested? I 
could use mediawiki like Wikipedia does, or something else if people want.

> On Mar 25, 2020, at 12:45 PM, Mike Hammett  wrote:
> 
> Right. The "more details" is the part I'm looking to build a library of.
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com <http://www.ics-il.com/>
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com <http://www.midwest-ix.com/>
> 
> 
> 
> From: "Brandon Svec" 
> To: "Mike Hammett" 
> Cc: "Paul Timmins" , "Voiceops.org" 
> Sent: Wednesday, March 25, 2020 11:42:15 AM
> Subject: Re: [VoiceOps] Three Digit Numbers
> 
> NANPA defines normal uses for Nxx and refers to local regulators for more 
> details: 
> https://nationalnanpa.com/number_resource_info/n11_codes.html 
> <https://nationalnanpa.com/number_resource_info/n11_codes.html>
> 
> Security Made Simple with Cisco Meraki: http://bit.ly/MerakiSecure 
> <http://bit.ly/MerakiSecure>
> 
> Brandon Svec 
> CA C-7 Lic. #822064 
> <https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=822064>
> .ılı.ılı. Cisco Meraki CMNA
> 15106862204  voice | sms
> teamonesolutions.com <https://teamonesolutions.com/> 
> 
> 
> 
> 
> 
> On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett  <mailto:voice...@ics-il.net>> wrote:
> Other than voip-info.org <http://voip-info.org/>, is there a voice-centric 
> WIKI out there that we may be able to crowd-source this information? I'd be 
> up for contributing the information I collect for my coverage area to some 
> central repository.
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com <http://www.ics-il.com/>
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com <http://www.midwest-ix.com/>
> 
> 
> 
> From: "Paul Timmins" mailto:p...@timmins.net>>
> To: "Mike Hammett" mailto:voice...@ics-il.net>>
> Cc: "Ken Mix" mailto:ken@clearfly.net>>, 
> voiceops@voiceops.org <mailto:voiceops@voiceops.org>
> Sent: Wednesday, March 25, 2020 8:15:39 AM
> Subject: Re: Three Digit Numbers
> 
> Definitely not. Especially with stuff like 2-1-1 which (at least in Michigan) 
> routes on the county level.
> 
> On Mar 25, 2020, at 8:06 AM, Mike Hammett  <mailto:voice...@ics-il.net>> wrote:
> 
> I take it there's no authoritative list of what geographies need to send what 
> N11 calls where?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com <http://www.ics-il.com/>
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com <http://www.midwest-ix.com/>
> 
> 
> 
> From: "Ken Mix" mailto:ken@clearfly.net>>
> To: "Mike Hammett" mailto:voice...@ics-il.net>>, "Paul 
> Timmins" mailto:p...@timmins.net>>
> Cc: voiceops@voiceops.org <mailto:voiceops@voiceops.org>
> Sent: Tuesday, March 24, 2020 11:29:59 AM
> Subject: RE: Three Digit Numbers
> 
> If there's something standardized out there, I’d love to see a link to it. We 
> have a nationwide US footprint and had to build an internal system to handle 
> routing to 211, 311, 511, 711 & 811 based on calling number. It was a real 
> pain tracking down all of the numbers we need to translate to, though.
>  
> We’re a pretty small business-only carrier, and volume to non-911 N11 numbers 
> is low, but not insignificant. Current N11 call counts in 2020:
>  
> 211 - 270
> 311 - 82
> 511 - 67
> 711 - 34
> 811 - 323
>  
>  
> From: VoiceOps  <mailto:voiceops-boun...@voiceops.org>> On Behalf Of Mike Hammett
> Sent: Tuesday, March 24, 2020 09:25
> To: Paul Timmins mailto:p...@timmins.net>>
> Cc: voiceops@voiceops.org <mailto:voiceops@voiceops.org>
> Subject: Re: [VoiceOps] Three Digit Numbers
>  
> Are we supposed to be providing the intelligence in how to route those calls? 
> IE: Customer is in the City of Chicago, so route it to the city's Digger 10 
> digit, whereas if the customer is anywhere else in Illinois, route it to the 
> state's JULIE 10 digit?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com <http://www.ics-il.com/>
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com <http://www.midwest-ix.com/>
> 
> 
>  
> From: "Paul Tim

Re: [VoiceOps] Three Digit Numbers

[Mike Hammett]

Right. The "more details" is the part I'm looking to build a library of. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



- Original Message -

From: "Brandon Svec"  
To: "Mike Hammett"  
Cc: "Paul Timmins" , "Voiceops.org"  
Sent: Wednesday, March 25, 2020 11:42:15 AM 
Subject: Re: [VoiceOps] Three Digit Numbers 




NANPA defines normal uses for Nxx and refers to local regulators for more 
details: 
https://nationalnanpa.com/number_resource_info/n11_codes.html 









































Security Made Simple with Cisco Meraki: http://bit.ly/MerakiSecure 

Brandon Svec 
CA C-7 Lic. #822064 
.ılı.ılı. Cisco Meraki CMNA 
15106862204 voice | sms 
teamonesolutions.com 









On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett < voice...@ics-il.net > wrote: 




Other than voip-info.org , is there a voice-centric WIKI out there that we may 
be able to crowd-source this information? I'd be up for contributing the 
information I collect for my coverage area to some central repository. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 





From: "Paul Timmins" < p...@timmins.net > 
To: "Mike Hammett" < voice...@ics-il.net > 
Cc: "Ken Mix" < ken@clearfly.net >, voiceops@voiceops.org 
Sent: Wednesday, March 25, 2020 8:15:39 AM 
Subject: Re: Three Digit Numbers 

Definitely not. Especially with stuff like 2-1-1 which (at least in Michigan) 
routes on the county level. 





On Mar 25, 2020, at 8:06 AM, Mike Hammett < voice...@ics-il.net > wrote: 


I take it there's no authoritative list of what geographies need to send what 
N11 calls where? 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 





From: "Ken Mix" < ken@clearfly.net > 
To: "Mike Hammett" < voice...@ics-il.net >, "Paul Timmins" < p...@timmins.net > 
Cc: voiceops@voiceops.org 
Sent: Tuesday, March 24, 2020 11:29:59 AM 
Subject: RE: Three Digit Numbers 



If there's something standardized out there, I’d love to see a link to it. We 
have a nationwide US footprint and had to build an internal system to handle 
routing to 211, 311, 511, 711 & 811 based on calling number. It was a real pain 
tracking down all of the numbers we need to translate to, though. 

We’re a pretty small business-only carrier, and volume to non-911 N11 numbers 
is low, but not insignificant. Current N11 call counts in 2020: 

211 - 270 
311 - 82 
511 - 67 
711 - 34 
811 - 323 




From: VoiceOps < voiceops-boun...@voiceops.org > On Behalf Of Mike Hammett 
Sent: Tuesday, March 24, 2020 09:25 
To: Paul Timmins < p...@timmins.net > 
Cc: voiceops@voiceops.org 
Subject: Re: [VoiceOps] Three Digit Numbers 


Are we supposed to be providing the intelligence in how to route those calls? 
IE: Customer is in the City of Chicago, so route it to the city's Digger 10 
digit, whereas if the customer is anywhere else in Illinois, route it to the 
state's JULIE 10 digit? 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 







From: "Paul Timmins" < p...@timmins.net > 
To: "Carlos Alvarez" < caalva...@gmail.com > 
Cc: voiceops@voiceops.org 
Sent: Tuesday, March 24, 2020 10:14:18 AM 
Subject: Re: [VoiceOps] Three Digit Numbers 

711 and 811 have federal mandates to go to telecommunications relay service and 
one call facilities flagging services respectively. Be careful about working 
like that. 





On Mar 24, 2020, at 11:10 AM, Carlos Alvarez < caalva...@gmail.com > wrote: 



We don't handle any others in a traditional way. Well, 611 is actually in 
place, to our support line, but it has never once been used. 811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info. 



On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett < voice...@ics-il.net > wrote: 




What three digit numbers are commonly in use and how are people routing them? 



Obviously there's 911 and that has a whole routing ecosystem. 

What about 811? 311? X11? 





What other special numbers are people handling? 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 


___ 
VoiceOps mailing list 
VoiceOps@voiceops.org 
https://puck.nether.net/mailman/listinfo/voiceops 


___ 
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https://puck.nether.net/mailman/listinfo/voiceops 




___

Re: [VoiceOps] Three Digit Numbers

[Brandon Svec]

NANPA defines normal uses for Nxx and refers to local regulators for more
details:
https://nationalnanpa.com/number_resource_info/n11_codes.html

*Security Made Simple with Cisco Meraki: *http://bit.ly/MerakiSecure

*Brandon Svec*
CA C-7 Lic. #822064
<https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=822064>
.ılı.ılı. Cisco Meraki CMNA

*15106862204 <15106862204> voice | sms**teamonesolutions.com
<https://teamonesolutions.com/>*





On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett  wrote:

> Other than voip-info.org, is there a voice-centric WIKI out there that we
> may be able to crowd-source this information? I'd be up for contributing
> the information I collect for my coverage area to some central repository.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> --
> *From: *"Paul Timmins" 
> *To: *"Mike Hammett" 
> *Cc: *"Ken Mix" , voiceops@voiceops.org
> *Sent: *Wednesday, March 25, 2020 8:15:39 AM
> *Subject: *Re: Three Digit Numbers
>
> Definitely not. Especially with stuff like 2-1-1 which (at least in
> Michigan) routes on the county level.
>
> On Mar 25, 2020, at 8:06 AM, Mike Hammett  wrote:
>
> I take it there's no authoritative list of what geographies need to send
> what N11 calls where?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> --
> *From: *"Ken Mix" 
> *To: *"Mike Hammett" , "Paul Timmins" <
> p...@timmins.net>
> *Cc: *voiceops@voiceops.org
> *Sent: *Tuesday, March 24, 2020 11:29:59 AM
> *Subject: *RE: Three Digit Numbers
>
> If there's something standardized out there, I’d love to see a link to it.
> We have a nationwide US footprint and had to build an internal system to
> handle routing to 211, 311, 511, 711 & 811 based on calling number. It was
> a real pain tracking down all of the numbers we need to translate to,
> though.
>
>
> We’re a pretty small business-only carrier, and volume to non-911 N11
> numbers is low, but not insignificant. Current N11 call counts in 2020:
>
>
> 211 - 270
> 311 - 82
> 511 - 67
> 711 - 34
> 811 - 323
>
>
>
>
> *From:* VoiceOps  *On Behalf Of *Mike
> Hammett
> *Sent:* Tuesday, March 24, 2020 09:25
> *To:* Paul Timmins 
> *Cc:* voiceops@voiceops.org
> *Subject:* Re: [VoiceOps] Three Digit Numbers
>
>
>
> Are we supposed to be providing the intelligence in how to route those
> calls? IE: Customer is in the City of Chicago, so route it to the city's
> Digger 10 digit, whereas if the customer is anywhere else in Illinois,
> route it to the state's JULIE 10 digit?
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> --
> *From: *"Paul Timmins" 
> *To: *"Carlos Alvarez" 
> *Cc: *voiceops@voiceops.org
> *Sent: *Tuesday, March 24, 2020 10:14:18 AM
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
> 711 and 811 have federal mandates to go to telecommunications relay
> service and one call facilities flagging services respectively. Be careful
> about working like that.
>
>
>
> On Mar 24, 2020, at 11:10 AM, Carlos Alvarez  wrote:
>
>
> We don't handle any others in a traditional way.  Well, 611 is actually in
> place, to our support line, but it has never once been used.  811 and 711
> are used for 911 testing without a real 911 call, as carriers mostly use
> those for automated systems that return your 911 info.
>
>
> On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett  wrote:
>
> What three digit numbers are commonly in use and how are people routing
> them?
>
>
> Obviously there's 911 and that has a whole routing ecosystem.
> What about 811? 311? X11?
>
>
>
>
>
> What other special numbers are people handling?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
>
> ___
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> https://puck.nether.net/mailman/listinfo/voiceops
>
___
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Re: [VoiceOps] Three Digit Numbers

[Mike Hammett]

Other than voip-info.org, is there a voice-centric WIKI out there that we may 
be able to crowd-source this information? I'd be up for contributing the 
information I collect for my coverage area to some central repository. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



- Original Message -

From: "Paul Timmins"  
To: "Mike Hammett"  
Cc: "Ken Mix" , voiceops@voiceops.org 
Sent: Wednesday, March 25, 2020 8:15:39 AM 
Subject: Re: Three Digit Numbers 

Definitely not. Especially with stuff like 2-1-1 which (at least in Michigan) 
routes on the county level. 





On Mar 25, 2020, at 8:06 AM, Mike Hammett < voice...@ics-il.net > wrote: 


I take it there's no authoritative list of what geographies need to send what 
N11 calls where? 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



- Original Message -

From: "Ken Mix" < ken@clearfly.net > 
To: "Mike Hammett" < voice...@ics-il.net >, "Paul Timmins" < p...@timmins.net > 
Cc: voiceops@voiceops.org 
Sent: Tuesday, March 24, 2020 11:29:59 AM 
Subject: RE: Three Digit Numbers 



If there's something standardized out there, I’d love to see a link to it. We 
have a nationwide US footprint and had to build an internal system to handle 
routing to 211, 311, 511, 711 & 811 based on calling number. It was a real pain 
tracking down all of the numbers we need to translate to, though. 

We’re a pretty small business-only carrier, and volume to non-911 N11 numbers 
is low, but not insignificant. Current N11 call counts in 2020: 

211 - 270 
311 - 82 
511 - 67 
711 - 34 
811 - 323 




From: VoiceOps  On Behalf Of Mike Hammett 
Sent: Tuesday, March 24, 2020 09:25 
To: Paul Timmins  
Cc: voiceops@voiceops.org 
Subject: Re: [VoiceOps] Three Digit Numbers 


Are we supposed to be providing the intelligence in how to route those calls? 
IE: Customer is in the City of Chicago, so route it to the city's Digger 10 
digit, whereas if the customer is anywhere else in Illinois, route it to the 
state's JULIE 10 digit? 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 




- Original Message -


From: "Paul Timmins" < p...@timmins.net > 
To: "Carlos Alvarez" < caalva...@gmail.com > 
Cc: voiceops@voiceops.org 
Sent: Tuesday, March 24, 2020 10:14:18 AM 
Subject: Re: [VoiceOps] Three Digit Numbers 

711 and 811 have federal mandates to go to telecommunications relay service and 
one call facilities flagging services respectively. Be careful about working 
like that. 





On Mar 24, 2020, at 11:10 AM, Carlos Alvarez < caalva...@gmail.com > wrote: 



We don't handle any others in a traditional way. Well, 611 is actually in 
place, to our support line, but it has never once been used. 811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info. 



On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett < voice...@ics-il.net > wrote: 




What three digit numbers are commonly in use and how are people routing them? 



Obviously there's 911 and that has a whole routing ecosystem. 

What about 811? 311? X11? 





What other special numbers are people handling? 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 


___ 
VoiceOps mailing list 
VoiceOps@voiceops.org 
https://puck.nether.net/mailman/listinfo/voiceops 


___ 
VoiceOps mailing list 
VoiceOps@voiceops.org 
https://puck.nether.net/mailman/listinfo/voiceops 




___ 
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https://puck.nether.net/mailman/listinfo/voiceops 



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Re: [VoiceOps] Three Digit Numbers

[Paul Timmins]

Definitely not. Especially with stuff like 2-1-1 which (at least in Michigan) 
routes on the county level.

> On Mar 25, 2020, at 8:06 AM, Mike Hammett  wrote:
> 
> I take it there's no authoritative list of what geographies need to send what 
> N11 calls where?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com <http://www.ics-il.com/>
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com <http://www.midwest-ix.com/>
> 
> 
> 
> From: "Ken Mix" 
> To: "Mike Hammett" , "Paul Timmins" 
> Cc: voiceops@voiceops.org
> Sent: Tuesday, March 24, 2020 11:29:59 AM
> Subject: RE: Three Digit Numbers
> 
> If there's something standardized out there, I’d love to see a link to it. We 
> have a nationwide US footprint and had to build an internal system to handle 
> routing to 211, 311, 511, 711 & 811 based on calling number. It was a real 
> pain tracking down all of the numbers we need to translate to, though.
>  
> We’re a pretty small business-only carrier, and volume to non-911 N11 numbers 
> is low, but not insignificant. Current N11 call counts in 2020:
>  
> 211 - 270
> 311 - 82
> 511 - 67
> 711 - 34
> 811 - 323
>  
>  
> From: VoiceOps  On Behalf Of Mike Hammett
> Sent: Tuesday, March 24, 2020 09:25
> To: Paul Timmins 
> Cc: voiceops@voiceops.org
> Subject: Re: [VoiceOps] Three Digit Numbers
>  
> Are we supposed to be providing the intelligence in how to route those calls? 
> IE: Customer is in the City of Chicago, so route it to the city's Digger 10 
> digit, whereas if the customer is anywhere else in Illinois, route it to the 
> state's JULIE 10 digit?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com <http://www.ics-il.com/>
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com <http://www.midwest-ix.com/>
> 
> 
>  
> From: "Paul Timmins" mailto:p...@timmins.net>>
> To: "Carlos Alvarez" mailto:caalva...@gmail.com>>
> Cc: voiceops@voiceops.org <mailto:voiceops@voiceops.org>
> Sent: Tuesday, March 24, 2020 10:14:18 AM
> Subject: Re: [VoiceOps] Three Digit Numbers
> 
> 711 and 811 have federal mandates to go to telecommunications relay service 
> and one call facilities flagging services respectively. Be careful about 
> working like that.
>  
> On Mar 24, 2020, at 11:10 AM, Carlos Alvarez  <mailto:caalva...@gmail.com>> wrote:
>  
> We don't handle any others in a traditional way.  Well, 611 is actually in 
> place, to our support line, but it has never once been used.  811 and 711 are 
> used for 911 testing without a real 911 call, as carriers mostly use those 
> for automated systems that return your 911 info.
>  
> On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett  <mailto:voice...@ics-il.net>> wrote:
> What three digit numbers are commonly in use and how are people routing them?
>  
> Obviously there's 911 and that has a whole routing ecosystem.
> What about 811? 311? X11?
>  
>  
> What other special numbers are people handling?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com <http://www.ics-il.com/>
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com <http://www.midwest-ix.com/>
> 
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org <mailto:VoiceOps@voiceops.org>
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> 
> 
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Re: [VoiceOps] Three Digit Numbers

[Mike Hammett]

I take it there's no authoritative list of what geographies need to send what 
N11 calls where? 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



- Original Message -

From: "Ken Mix"  
To: "Mike Hammett" , "Paul Timmins"  
Cc: voiceops@voiceops.org 
Sent: Tuesday, March 24, 2020 11:29:59 AM 
Subject: RE: Three Digit Numbers 



If there's something standardized out there, I’d love to see a link to it. We 
have a nationwide US footprint and had to build an internal system to handle 
routing to 211, 311, 511, 711 & 811 based on calling number. It was a real pain 
tracking down all of the numbers we need to translate to, though. 

We’re a pretty small business-only carrier, and volume to non-911 N11 numbers 
is low, but not insignificant. Current N11 call counts in 2020: 

211 - 270 
311 - 82 
511 - 67 
711 - 34 
811 - 323 




From: VoiceOps  On Behalf Of Mike Hammett 
Sent: Tuesday, March 24, 2020 09:25 
To: Paul Timmins  
Cc: voiceops@voiceops.org 
Subject: Re: [VoiceOps] Three Digit Numbers 


Are we supposed to be providing the intelligence in how to route those calls? 
IE: Customer is in the City of Chicago, so route it to the city's Digger 10 
digit, whereas if the customer is anywhere else in Illinois, route it to the 
state's JULIE 10 digit? 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 




- Original Message -


From: "Paul Timmins" < p...@timmins.net > 
To: "Carlos Alvarez" < caalva...@gmail.com > 
Cc: voiceops@voiceops.org 
Sent: Tuesday, March 24, 2020 10:14:18 AM 
Subject: Re: [VoiceOps] Three Digit Numbers 

711 and 811 have federal mandates to go to telecommunications relay service and 
one call facilities flagging services respectively. Be careful about working 
like that. 





On Mar 24, 2020, at 11:10 AM, Carlos Alvarez < caalva...@gmail.com > wrote: 



We don't handle any others in a traditional way. Well, 611 is actually in 
place, to our support line, but it has never once been used. 811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info. 



On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett < voice...@ics-il.net > wrote: 




What three digit numbers are commonly in use and how are people routing them? 



Obviously there's 911 and that has a whole routing ecosystem. 

What about 811? 311? X11? 





What other special numbers are people handling? 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 


___ 
VoiceOps mailing list 
VoiceOps@voiceops.org 
https://puck.nether.net/mailman/listinfo/voiceops 


___ 
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https://puck.nether.net/mailman/listinfo/voiceops 




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Re: [VoiceOps] Three Digit Numbers

[Carlos Alvarez]

Try sending 811 to your upstreams, and see what happens, I'd be curious.
It seems odd to think that Intelliquent and Bandwidth are violating the law
by using those as 911 test numbers.


On Tue, Mar 24, 2020 at 8:55 AM Hiers, David  wrote:

> I’m not up on the final status, but 811 started off being not all that
> optional…
>
>
>
>
>
> https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf
>
>
>
> “require the use of 811 as the national abbreviated dialing code for
> providing advanced notice of excavation activities to underground facility
> operators within two years after publication of this Order in the Federal
> Register…”
>
>
>
>
>
> “The 811 abbreviated dialing code shall be deployed ubiquitously by
> carriers…”
>
>
>
>
>
> *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Carlos
> Alvarez
> *Sent:* Tuesday, March 24, 2020 8:36 AM
> *To:* Ed Guy 
> *Cc:* voiceops@voiceops.org
> *Subject:* Re: [VoiceOps] Three Digit Numbers
>
>
>
> Context matters here, i think.  We are a business-only provider, we don't
> have any residential.  That means that we probably serve people with fewer
> need for some of these services.  We have a customer that's a major road
> construction company, and they've never dialed 811.  They know WHO to call,
> and don't need this national system at all.
>
>
>
> We do have a big list of 911-inclusive dialing patters like that, an 9911,
> etc.
>
>
>
> Our only international users are call centers owned by US companies, and
> have specifically asked us to block 911.  I can't find any regulation
> requiring us to provide them with emergency dialing on softphones used for
> a call center.
>
>
>
> Like Nick, we used to route 411 to Free411, but during a major system
> revamp, we saw that it had only ever been dialed twice--during testing.  So
> we didn't re-implement it in the new system.
>
>
>
> In our state, 511 is for traffic info, but again, we don't handle that and
> nobody has complained.  It's 2020, people use the web.
>
>
>
>
>
> On Tue, Mar 24, 2020 at 8:26 AM Ed Guy  wrote:
>
> See https://nationalnanpa.com/number_resource_info/n11_codes.html
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=ARmkQAWsporAHBisnvO-3jazn6o7Gh23P4I-9tRpKFg=>
>
>
>
> Couple things to keep in mind –
>
> Consider handling 112 and 999 if your service might be used
> internationally.
>
> Also – not sure where the current regulation is on this, but the
> requirements around 911 suggest handling
> all sorts of additional dialing patterns, e.g., 1010xxx911, et al.   Much
> of this is legacy, but be aware.
>
>
>
> /Ed
>
>
>
>
>
> *From: *VoiceOps  on behalf of Carlos
> Alvarez 
> *Date: *Tuesday, March 24, 2020 at 11:20 AM
> *To: *"voiceops@voiceops.org" 
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
>
>
> We're in the US, and yes 811 is the underground utility line, but I don't
> think any of our carriers will pass it.  I don't recall the details on who
> does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911
> testing on 711/811.
>
>
>
> Yeah, I just tried 811 to Intelliquent and it read back my phone number.
>
>
>
>
>
> On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett  wrote:
>
> What country is this? I believe 811 is supposed to be a USA-wide number to
> call for locating utilities for digging projects.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=zN8qNDkr5HXBjZ-z0fTk0CoIYg_rncLx8gUGXjaBt3M=>
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=yFi64O5oGZEEsEnY6TBtF-gABzmXYe2KfO8Tpo-BFmc=>
>
>
> --
>
> *From: *"Carlos Alvarez" 
> *To: *voiceops@voiceops.org
> *Sent: *Tuesday, March 24, 2020 10:10:37 AM
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
> We don't handle any others in a traditional way.  Well, 611 is actually in
> place, to our support line, but it has never once been used.  811 and

Re: [VoiceOps] Three Digit Numbers

[Jared Geiger]

Verizon business will successfully route N11 traffic if it is one of their
DIDs you've bought from them and provisioned with local outbound and E911.

On Tue, Mar 24, 2020 at 9:30 AM Ken Mix  wrote:

> If there's something standardized out there, I’d love to see a link to it.
> We have a nationwide US footprint and had to build an internal system to
> handle routing to 211, 311, 511, 711 & 811 based on calling number. It was
> a real pain tracking down all of the numbers we need to translate to,
> though.
>
>
>
> We’re a pretty small business-only carrier, and volume to non-911 N11
> numbers is low, but not insignificant. Current N11 call counts in 2020:
>
>
>
> 211 - 270
>
> 311 - 82
>
> 511 - 67
>
> 711 - 34
>
> 811 - 323
>
>
>
>
>
> *From:* VoiceOps  *On Behalf Of *Mike
> Hammett
> *Sent:* Tuesday, March 24, 2020 09:25
> *To:* Paul Timmins 
> *Cc:* voiceops@voiceops.org
> *Subject:* Re: [VoiceOps] Three Digit Numbers
>
>
>
> Are we supposed to be providing the intelligence in how to route those
> calls? IE: Customer is in the City of Chicago, so route it to the city's
> Digger 10 digit, whereas if the customer is anywhere else in Illinois,
> route it to the state's JULIE 10 digit?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> --------------
>
> *From: *"Paul Timmins" 
> *To: *"Carlos Alvarez" 
> *Cc: *voiceops@voiceops.org
> *Sent: *Tuesday, March 24, 2020 10:14:18 AM
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
> 711 and 811 have federal mandates to go to telecommunications relay
> service and one call facilities flagging services respectively. Be careful
> about working like that.
>
>
>
> On Mar 24, 2020, at 11:10 AM, Carlos Alvarez  wrote:
>
>
>
> We don't handle any others in a traditional way.  Well, 611 is actually in
> place, to our support line, but it has never once been used.  811 and 711
> are used for 911 testing without a real 911 call, as carriers mostly use
> those for automated systems that return your 911 info.
>
>
>
> On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett  wrote:
>
> What three digit numbers are commonly in use and how are people routing
> them?
>
>
>
> Obviously there's 911 and that has a whole routing ecosystem.
>
> What about 811? 311? X11?
>
>
>
>
>
> What other special numbers are people handling?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
> ___
> VoiceOps mailing list
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> https://puck.nether.net/mailman/listinfo/voiceops
>
___
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Re: [VoiceOps] Three Digit Numbers

[Ken Mix]

If there's something standardized out there, I’d love to see a link to it. We 
have a nationwide US footprint and had to build an internal system to handle 
routing to 211, 311, 511, 711 & 811 based on calling number. It was a real pain 
tracking down all of the numbers we need to translate to, though.

We’re a pretty small business-only carrier, and volume to non-911 N11 numbers 
is low, but not insignificant. Current N11 call counts in 2020:

211 - 270
311 - 82
511 - 67
711 - 34
811 - 323


From: VoiceOps  On Behalf Of Mike Hammett
Sent: Tuesday, March 24, 2020 09:25
To: Paul Timmins 
Cc: voiceops@voiceops.org
Subject: Re: [VoiceOps] Three Digit Numbers

Are we supposed to be providing the intelligence in how to route those calls? 
IE: Customer is in the City of Chicago, so route it to the city's Digger 10 
digit, whereas if the customer is anywhere else in Illinois, route it to the 
state's JULIE 10 digit?


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




From: "Paul Timmins" mailto:p...@timmins.net>>
To: "Carlos Alvarez" mailto:caalva...@gmail.com>>
Cc: voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Sent: Tuesday, March 24, 2020 10:14:18 AM
Subject: Re: [VoiceOps] Three Digit Numbers

711 and 811 have federal mandates to go to telecommunications relay service and 
one call facilities flagging services respectively. Be careful about working 
like that.

On Mar 24, 2020, at 11:10 AM, Carlos Alvarez 
mailto:caalva...@gmail.com>> wrote:

We don't handle any others in a traditional way.  Well, 611 is actually in 
place, to our support line, but it has never once been used.  811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info.

On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What three digit numbers are commonly in use and how are people routing them?

Obviously there's 911 and that has a whole routing ecosystem.
What about 811? 311? X11?


What other special numbers are people handling?


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<http://www.ics-il.com/>



Midwest Internet Exchange
http://www.midwest-ix.com<http://www.midwest-ix.com/>

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Re: [VoiceOps] Three Digit Numbers

[Zilk, David]

It looks like the mandate for 988 will simply need to translate to 
1-800-273-TALK, which will be easy to implement.

How are people complying with mandates for 711 and 811 which need to be 
translated to different numbers in different jurisdictions?  Configure each 
customer individually based on their location? Use a lookup table based on the 
calling NPA-NXX? Something else?

I would think that this would be something that Intrado or other 911 providers 
would already be set up to do, but apparently they aren’t.



From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Mark R 
Lindsey
Sent: Tuesday, March 24, 2020 9:04 AM
To: Hiers, David 
Cc: voiceops@voiceops.org
Subject: Re: [VoiceOps] Three Digit Numbers

Gradually building up this list by accretion -- 988 is a new requirement coming 
out too.

Mark R Lindsey, SMTS | +1-229-316-0013 | m...@ecg.co<mailto:m...@ecg.co> | 
https://ecg.co/lindsey/<https://urldefense.proofpoint.com/v2/url?u=https-3A__ecg.co_lindsey_=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=KRXmb1sL4YElEFagSWlZoT10lhTWlGMlQADFNSAVyuw=T0lg4qOWxkhcoMu1eQ-PxwhdsSRE949rxixnq41vigk=>


On Mar 24, 2020, at 11:55 AM, Hiers, David 
mailto:david.hi...@cdk.com>> wrote:

I’m not up on the final status, but 811 started off being not all that optional…


https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf<https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.fcc.gov_public_attachments_FCC-2D05-2D59A1.pdf=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs=KRXmb1sL4YElEFagSWlZoT10lhTWlGMlQADFNSAVyuw=oHgrvs6rURpaT0tabjnoTwcBktN1Hd9wm8lL6Fg7tqU=>

“require the use of 811 as the national abbreviated dialing code for providing 
advanced notice of excavation activities to underground facility operators 
within two years after publication of this Order in the Federal Register…”


“The 811 abbreviated dialing code shall be deployed ubiquitously by carriers…”


From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Carlos 
Alvarez
Sent: Tuesday, March 24, 2020 8:36 AM
To: Ed Guy mailto:ed...@eguy.org>>
Cc: voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Subject: Re: [VoiceOps] Three Digit Numbers

Context matters here, i think.  We are a business-only provider, we don't have 
any residential.  That means that we probably serve people with fewer need for 
some of these services.  We have a customer that's a major road construction 
company, and they've never dialed 811.  They know WHO to call, and don't need 
this national system at all.

We do have a big list of 911-inclusive dialing patters like that, an 9911, etc.

Our only international users are call centers owned by US companies, and have 
specifically asked us to block 911.  I can't find any regulation requiring us 
to provide them with emergency dialing on softphones used for a call center.

Like Nick, we used to route 411 to Free411, but during a major system revamp, 
we saw that it had only ever been dialed twice--during testing.  So we didn't 
re-implement it in the new system.

In our state, 511 is for traffic info, but again, we don't handle that and 
nobody has complained.  It's 2020, people use the web.


On Tue, Mar 24, 2020 at 8:26 AM Ed Guy mailto:ed...@eguy.org>> 
wrote:
See 
https://nationalnanpa.com/number_resource_info/n11_codes.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=ARmkQAWsporAHBisnvO-3jazn6o7Gh23P4I-9tRpKFg=>

Couple things to keep in mind –
Consider handling 112 and 999 if your service might be used internationally.
Also – not sure where the current regulation is on this, but the requirements 
around 911 suggest handling
all sorts of additional dialing patterns, e.g., 1010xxx911, et al.   Much of 
this is legacy, but be aware.

/Ed


From: VoiceOps 
mailto:voiceops-boun...@voiceops.org>> on behalf 
of Carlos Alvarez mailto:caalva...@gmail.com>>
Date: Tuesday, March 24, 2020 at 11:20 AM
To: "voiceops@voiceops.org<mailto:voiceops@voiceops.org>" 
mailto:voiceops@voiceops.org>>
Subject: Re: [VoiceOps] Three Digit Numbers

We're in the US, and yes 811 is the underground utility line, but I don't think 
any of our carriers will pass it.  I don't recall the details on who does what, 
but carriers like Intelliquent, Bandwidth, and thinQ all do 911 testing on 
711/811.

Yeah, I just tried 811 to Intelliquent and it read back my phone number.


On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What country is this? I believe 811 is supposed to be a USA-wide number to call 
for locating utilities for digging projects.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ic

Re: [VoiceOps] Three Digit Numbers

[Dan White]

On 03/24/20 09:52 -0500, Mike Hammett wrote:

What three digit numbers are commonly in use and how are people routing them?

Obviously there's 911 and that has a whole routing ecosystem.
What about 811? 311? X11?

What other special numbers are people handling?


I don't know how common these all are, but we send the following to the
Tulsa tandem trunks:

411 - Info
911 - Emergency
211 - "Help Line"
311 - "Who am I" (this is on switch)
811 - "Okie - Call before you dig"
100 - Bell Milliwatt Test, Single
101 - Bell test number for "Call did not go through"
102 - Bell Milliwatt Test, Repeating
103 - Bell test number for "The number is temporarily unavailable"
104 - Bell test number for unknown digital signal
105 - Bell test number that never completes
106 - Bell test number for busy
108 - Bell echo test
(we also send all 100-120 calls to the tandem, but the rest don't
do anything)

Towards our e911 trunks we also send 933 which is a test number, that
reads back the registered 911 location.

988 is in the works for a suicide hotline:

https://www.npr.org/2019/12/13/787753893/fcc-approves-plan-for-3-digit-suicide-prevention-number-like-911

--
Dan White
Network Admin Lead
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Re: [VoiceOps] Three Digit Numbers

[Mark R Lindsey]

Gradually building up this list by accretion -- 988 is a new requirement coming 
out too.

Mark R Lindsey, SMTS | +1-229-316-0013 | m...@ecg.co | https://ecg.co/lindsey/ 
<https://ecg.co/lindsey/>

> On Mar 24, 2020, at 11:55 AM, Hiers, David  wrote:
> 
> I’m not up on the final status, but 811 started off being not all that 
> optional…
>  
>  
> https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf 
> <https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf>
>  
> “require the use of 811 as the national abbreviated dialing code for 
> providing advanced notice of excavation activities to underground facility 
> operators within two years after publication of this Order in the Federal 
> Register…”
>  
>  
> “The 811 abbreviated dialing code shall be deployed ubiquitously by carriers…”
>  
>  
> From: VoiceOps [mailto:voiceops-boun...@voiceops.org 
> <mailto:voiceops-boun...@voiceops.org>] On Behalf Of Carlos Alvarez
> Sent: Tuesday, March 24, 2020 8:36 AM
> To: Ed Guy mailto:ed...@eguy.org>>
> Cc: voiceops@voiceops.org <mailto:voiceops@voiceops.org>
> Subject: Re: [VoiceOps] Three Digit Numbers
>  
> Context matters here, i think.  We are a business-only provider, we don't 
> have any residential.  That means that we probably serve people with fewer 
> need for some of these services.  We have a customer that's a major road 
> construction company, and they've never dialed 811.  They know WHO to call, 
> and don't need this national system at all.
>  
> We do have a big list of 911-inclusive dialing patters like that, an 9911, 
> etc.
>  
> Our only international users are call centers owned by US companies, and have 
> specifically asked us to block 911.  I can't find any regulation requiring us 
> to provide them with emergency dialing on softphones used for a call center.
>  
> Like Nick, we used to route 411 to Free411, but during a major system revamp, 
> we saw that it had only ever been dialed twice--during testing.  So we didn't 
> re-implement it in the new system.
>  
> In our state, 511 is for traffic info, but again, we don't handle that and 
> nobody has complained.  It's 2020, people use the web.
>  
>  
> On Tue, Mar 24, 2020 at 8:26 AM Ed Guy  <mailto:ed...@eguy.org>> wrote:
> See https://nationalnanpa.com/number_resource_info/n11_codes.html 
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=ARmkQAWsporAHBisnvO-3jazn6o7Gh23P4I-9tRpKFg=>
>  
> Couple things to keep in mind –
> Consider handling 112 and 999 if your service might be used internationally.
> Also – not sure where the current regulation is on this, but the requirements 
> around 911 suggest handling 
> all sorts of additional dialing patterns, e.g., 1010xxx911, et al.   Much of 
> this is legacy, but be aware.
>  
> /Ed
>  
>  
> From: VoiceOps  <mailto:voiceops-boun...@voiceops.org>> on behalf of Carlos Alvarez 
> mailto:caalva...@gmail.com>>
> Date: Tuesday, March 24, 2020 at 11:20 AM
> To: "voiceops@voiceops.org <mailto:voiceops@voiceops.org>" 
> mailto:voiceops@voiceops.org>>
> Subject: Re: [VoiceOps] Three Digit Numbers
>  
> We're in the US, and yes 811 is the underground utility line, but I don't 
> think any of our carriers will pass it.  I don't recall the details on who 
> does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911 
> testing on 711/811. 
>  
> Yeah, I just tried 811 to Intelliquent and it read back my phone number.
>  
>  
> On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett  <mailto:voice...@ics-il.net>> wrote:
> What country is this? I believe 811 is supposed to be a USA-wide number to 
> call for locating utilities for digging projects.
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=zN8qNDkr5HXBjZ-z0fTk0CoIYg_rncLx8gUGXjaBt3M=>
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=yFi64O5oGZEEsEnY6TBtF-gABzmXYe2KfO8Tpo-BFmc=>
> 
>  
> From: "Carlos Alvarez" mailto:caalva...@gmail.com>>
> To: voiceops@voiceops.or

Re: [VoiceOps] Three Digit Numbers

[Hiers, David]

I’m not up on the final status, but 811 started off being not all that optional…


https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf

“require the use of 811 as the national abbreviated dialing code for providing 
advanced notice of excavation activities to underground facility operators 
within two years after publication of this Order in the Federal Register…”


“The 811 abbreviated dialing code shall be deployed ubiquitously by carriers…”


From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Carlos 
Alvarez
Sent: Tuesday, March 24, 2020 8:36 AM
To: Ed Guy 
Cc: voiceops@voiceops.org
Subject: Re: [VoiceOps] Three Digit Numbers

Context matters here, i think.  We are a business-only provider, we don't have 
any residential.  That means that we probably serve people with fewer need for 
some of these services.  We have a customer that's a major road construction 
company, and they've never dialed 811.  They know WHO to call, and don't need 
this national system at all.

We do have a big list of 911-inclusive dialing patters like that, an 9911, etc.

Our only international users are call centers owned by US companies, and have 
specifically asked us to block 911.  I can't find any regulation requiring us 
to provide them with emergency dialing on softphones used for a call center.

Like Nick, we used to route 411 to Free411, but during a major system revamp, 
we saw that it had only ever been dialed twice--during testing.  So we didn't 
re-implement it in the new system.

In our state, 511 is for traffic info, but again, we don't handle that and 
nobody has complained.  It's 2020, people use the web.


On Tue, Mar 24, 2020 at 8:26 AM Ed Guy mailto:ed...@eguy.org>> 
wrote:
See 
https://nationalnanpa.com/number_resource_info/n11_codes.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=ARmkQAWsporAHBisnvO-3jazn6o7Gh23P4I-9tRpKFg=>

Couple things to keep in mind –
Consider handling 112 and 999 if your service might be used internationally.
Also – not sure where the current regulation is on this, but the requirements 
around 911 suggest handling
all sorts of additional dialing patterns, e.g., 1010xxx911, et al.   Much of 
this is legacy, but be aware.

/Ed


From: VoiceOps 
mailto:voiceops-boun...@voiceops.org>> on behalf 
of Carlos Alvarez mailto:caalva...@gmail.com>>
Date: Tuesday, March 24, 2020 at 11:20 AM
To: "voiceops@voiceops.org<mailto:voiceops@voiceops.org>" 
mailto:voiceops@voiceops.org>>
Subject: Re: [VoiceOps] Three Digit Numbers

We're in the US, and yes 811 is the underground utility line, but I don't think 
any of our carriers will pass it.  I don't recall the details on who does what, 
but carriers like Intelliquent, Bandwidth, and thinQ all do 911 testing on 
711/811.

Yeah, I just tried 811 to Intelliquent and it read back my phone number.


On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What country is this? I believe 811 is supposed to be a USA-wide number to call 
for locating utilities for digging projects.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE=zN8qNDkr5HXBjZ-z0fTk0CoIYg_rncLx8gUGXjaBt3M=>



Midwest Internet Exchange
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From: "Carlos Alvarez" mailto:caalva...@gmail.com>>
To: voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Sent: Tuesday, March 24, 2020 10:10:37 AM
Subject: Re: [VoiceOps] Three Digit Numbers
We don't handle any others in a traditional way.  Well, 611 is actually in 
place, to our support line, but it has never once been used.  811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info.

On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What three digit numbers are commonly in use and how are people routing them?

Obviously there's 911 and that has a whole routing ecosystem.
What about 811? 311? X11?


What other special numbers are people handling?


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com=DwMFaQ=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc=-GzOCp0

Re: [VoiceOps] Three Digit Numbers

[Carlos Alvarez]

Context matters here, i think.  We are a business-only provider, we don't
have any residential.  That means that we probably serve people with fewer
need for some of these services.  We have a customer that's a major road
construction company, and they've never dialed 811.  They know WHO to call,
and don't need this national system at all.

We do have a big list of 911-inclusive dialing patters like that, an 9911,
etc.

Our only international users are call centers owned by US companies, and
have specifically asked us to block 911.  I can't find any regulation
requiring us to provide them with emergency dialing on softphones used for
a call center.

Like Nick, we used to route 411 to Free411, but during a major system
revamp, we saw that it had only ever been dialed twice--during testing.  So
we didn't re-implement it in the new system.

In our state, 511 is for traffic info, but again, we don't handle that and
nobody has complained.  It's 2020, people use the web.


On Tue, Mar 24, 2020 at 8:26 AM Ed Guy  wrote:

> See https://nationalnanpa.com/number_resource_info/n11_codes.html
>
>
>
> Couple things to keep in mind –
>
> Consider handling 112 and 999 if your service might be used
> internationally.
>
> Also – not sure where the current regulation is on this, but the
> requirements around 911 suggest handling
> all sorts of additional dialing patterns, e.g., 1010xxx911, et al.   Much
> of this is legacy, but be aware.
>
>
>
> /Ed
>
>
>
>
>
> *From: *VoiceOps  on behalf of Carlos
> Alvarez 
> *Date: *Tuesday, March 24, 2020 at 11:20 AM
> *To: *"voiceops@voiceops.org" 
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
>
>
> We're in the US, and yes 811 is the underground utility line, but I don't
> think any of our carriers will pass it.  I don't recall the details on who
> does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911
> testing on 711/811.
>
>
>
> Yeah, I just tried 811 to Intelliquent and it read back my phone number.
>
>
>
>
>
> On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett  wrote:
>
> What country is this? I believe 811 is supposed to be a USA-wide number to
> call for locating utilities for digging projects.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> --
>
> *From: *"Carlos Alvarez" 
> *To: *voiceops@voiceops.org
> *Sent: *Tuesday, March 24, 2020 10:10:37 AM
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
> We don't handle any others in a traditional way.  Well, 611 is actually in
> place, to our support line, but it has never once been used.  811 and 711
> are used for 911 testing without a real 911 call, as carriers mostly use
> those for automated systems that return your 911 info.
>
>
>
> On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett  wrote:
>
> What three digit numbers are commonly in use and how are people routing
> them?
>
>
>
> Obviously there's 911 and that has a whole routing ecosystem.
>
> What about 811? 311? X11?
>
>
>
>
>
> What other special numbers are people handling?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
> ___
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> https://puck.nether.net/mailman/listinfo/voiceops
>
>
>
>
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Re: [VoiceOps] Three Digit Numbers

[Ed Guy]

See https://nationalnanpa.com/number_resource_info/n11_codes.html

Couple things to keep in mind –
Consider handling 112 and 999 if your service might be used internationally.
Also – not sure where the current regulation is on this, but the requirements 
around 911 suggest handling
all sorts of additional dialing patterns, e.g., 1010xxx911, et al.   Much of 
this is legacy, but be aware.

/Ed


From: VoiceOps  on behalf of Carlos Alvarez 

Date: Tuesday, March 24, 2020 at 11:20 AM
To: "voiceops@voiceops.org" 
Subject: Re: [VoiceOps] Three Digit Numbers

We're in the US, and yes 811 is the underground utility line, but I don't think 
any of our carriers will pass it.  I don't recall the details on who does what, 
but carriers like Intelliquent, Bandwidth, and thinQ all do 911 testing on 
711/811.

Yeah, I just tried 811 to Intelliquent and it read back my phone number.


On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What country is this? I believe 811 is supposed to be a USA-wide number to call 
for locating utilities for digging projects.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




From: "Carlos Alvarez" mailto:caalva...@gmail.com>>
To: voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Sent: Tuesday, March 24, 2020 10:10:37 AM
Subject: Re: [VoiceOps] Three Digit Numbers
We don't handle any others in a traditional way.  Well, 611 is actually in 
place, to our support line, but it has never once been used.  811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info.

On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What three digit numbers are commonly in use and how are people routing them?

Obviously there's 911 and that has a whole routing ecosystem.
What about 811? 311? X11?


What other special numbers are people handling?


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com

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Re: [VoiceOps] Three Digit Numbers

[Nick Garrett via VoiceOps]

We do dial plan-level number replacements before it hits our carrier trunks
for most things. The only thing we send out trunks is 933 and 911. 933 is
our carriers' emergency location test number. It reads back your ANI that
you're sending them, and then the address straight out of your ALI database
that is on record for that TN.

Aside from 611 also going to our main auto attendant similar to Carlos, we
also route "411" to FREE411 (1-800-FREE-411), so there's no chance of
getting dinged by carriers for routing a information call versus just
blocking it. 811 we're routing to the respective customer's states utility
locating toll-free number.
.In Chicago and other similar jurisdiction customers, we setup separate
dial plans for them so 311 routes to the non-emergency call centers they
have for their cities.For example in Chicago, we strip any request for 311
and send it to 312-744-5000.


Nick Garrett | Technical Engineer


Rival5 Technologies Corp

10074 West 190th Place, Mokena, Illinois 60448-8752

855-4-RIVAL5 <8554748255> / 41.544248, -87.865169

www.Rival5.com <http://www.rival5.com> | Facebook
<https://facebook.com/rival5tech> | Twitter <https://twitter.com/rival5tech>
| LinkedIn <https://linkedin.com/company/rival5tech>

Privileged/confidential information may be contained in this message. The
information transmitted is intended only for the person or entity to which
it is addressed and may contain confidential and/or privileged material.
Any review, re-transmission, dissemination or other use of, or taking of
any action in reliance upon this information by persons or entities other
than the intended recipient is prohibited. If you received this in error,
please contact the sender and delete the material from any computer.


On Tue, Mar 24, 2020 at 10:24 AM Matthew Crocker 
wrote:

>
>
> Intelliquent testing is on 933
>
>
>
>
>
> *From: *VoiceOps  on behalf of Carlos
> Alvarez 
> *Date: *Tuesday, March 24, 2020 at 11:21 AM
> *To: *"voiceops@voiceops.org" 
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
>
>
> We're in the US, and yes 811 is the underground utility line, but I don't
> think any of our carriers will pass it.  I don't recall the details on who
> does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911
> testing on 711/811.
>
>
>
> Yeah, I just tried 811 to Intelliquent and it read back my phone number.
>
>
>
>
>
> On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett  wrote:
>
> What country is this? I believe 811 is supposed to be a USA-wide number to
> call for locating utilities for digging projects.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> --
>
> *From: *"Carlos Alvarez" 
> *To: *voiceops@voiceops.org
> *Sent: *Tuesday, March 24, 2020 10:10:37 AM
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
> We don't handle any others in a traditional way.  Well, 611 is actually in
> place, to our support line, but it has never once been used.  811 and 711
> are used for 911 testing without a real 911 call, as carriers mostly use
> those for automated systems that return your 911 info.
>
>
>
> On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett  wrote:
>
> What three digit numbers are commonly in use and how are people routing
> them?
>
>
>
> Obviously there's 911 and that has a whole routing ecosystem.
>
> What about 811? 311? X11?
>
>
>
>
>
> What other special numbers are people handling?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
> ___
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> https://puck.nether.net/mailman/listinfo/voiceops
>
>
>
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>
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Re: [VoiceOps] Three Digit Numbers

[Mike Hammett]

Are we supposed to be providing the intelligence in how to route those calls? 
IE: Customer is in the City of Chicago, so route it to the city's Digger 10 
digit, whereas if the customer is anywhere else in Illinois, route it to the 
state's JULIE 10 digit? 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



- Original Message -

From: "Paul Timmins"  
To: "Carlos Alvarez"  
Cc: voiceops@voiceops.org 
Sent: Tuesday, March 24, 2020 10:14:18 AM 
Subject: Re: [VoiceOps] Three Digit Numbers 

711 and 811 have federal mandates to go to telecommunications relay service and 
one call facilities flagging services respectively. Be careful about working 
like that. 





On Mar 24, 2020, at 11:10 AM, Carlos Alvarez < caalva...@gmail.com > wrote: 


We don't handle any others in a traditional way. Well, 611 is actually in 
place, to our support line, but it has never once been used. 811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info. 


On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett < voice...@ics-il.net > wrote: 




What three digit numbers are commonly in use and how are people routing them? 


Obviously there's 911 and that has a whole routing ecosystem. 
What about 811? 311? X11? 




What other special numbers are people handling? 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 


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Re: [VoiceOps] Three Digit Numbers

[Adam Vocks]

We forward 811 -> 18008920123 which is the IL JULIE system.

Adam

From: VoiceOps  On Behalf Of Carlos Alvarez
Sent: Tuesday, March 24, 2020 10:19 AM
To: voiceops@voiceops.org
Subject: Re: [VoiceOps] Three Digit Numbers

*Stop. Think. External Email*
We're in the US, and yes 811 is the underground utility line, but I don't think 
any of our carriers will pass it.  I don't recall the details on who does what, 
but carriers like Intelliquent, Bandwidth, and thinQ all do 911 testing on 
711/811.

Yeah, I just tried 811 to Intelliquent and it read back my phone number.


On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What country is this? I believe 811 is supposed to be a USA-wide number to call 
for locating utilities for digging projects.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




From: "Carlos Alvarez" mailto:caalva...@gmail.com>>
To: voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Sent: Tuesday, March 24, 2020 10:10:37 AM
Subject: Re: [VoiceOps] Three Digit Numbers
We don't handle any others in a traditional way.  Well, 611 is actually in 
place, to our support line, but it has never once been used.  811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info.

On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What three digit numbers are commonly in use and how are people routing them?

Obviously there's 911 and that has a whole routing ecosystem.
What about 811? 311? X11?


What other special numbers are people handling?


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com

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Re: [VoiceOps] Three Digit Numbers

[Matthew Crocker]

Intelliquent testing is on 933


From: VoiceOps  on behalf of Carlos Alvarez 

Date: Tuesday, March 24, 2020 at 11:21 AM
To: "voiceops@voiceops.org" 
Subject: Re: [VoiceOps] Three Digit Numbers

We're in the US, and yes 811 is the underground utility line, but I don't think 
any of our carriers will pass it.  I don't recall the details on who does what, 
but carriers like Intelliquent, Bandwidth, and thinQ all do 911 testing on 
711/811.

Yeah, I just tried 811 to Intelliquent and it read back my phone number.


On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What country is this? I believe 811 is supposed to be a USA-wide number to call 
for locating utilities for digging projects.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com




From: "Carlos Alvarez" mailto:caalva...@gmail.com>>
To: voiceops@voiceops.org<mailto:voiceops@voiceops.org>
Sent: Tuesday, March 24, 2020 10:10:37 AM
Subject: Re: [VoiceOps] Three Digit Numbers
We don't handle any others in a traditional way.  Well, 611 is actually in 
place, to our support line, but it has never once been used.  811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info.

On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett 
mailto:voice...@ics-il.net>> wrote:
What three digit numbers are commonly in use and how are people routing them?

Obviously there's 911 and that has a whole routing ecosystem.
What about 811? 311? X11?


What other special numbers are people handling?


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



Midwest Internet Exchange
http://www.midwest-ix.com

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Re: [VoiceOps] Three Digit Numbers

[Carlos Alvarez]

We're in the US, and yes 811 is the underground utility line, but I don't
think any of our carriers will pass it.  I don't recall the details on who
does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911
testing on 711/811.

Yeah, I just tried 811 to Intelliquent and it read back my phone number.


On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett  wrote:

> What country is this? I believe 811 is supposed to be a USA-wide number to
> call for locating utilities for digging projects.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> --
> *From: *"Carlos Alvarez" 
> *To: *voiceops@voiceops.org
> *Sent: *Tuesday, March 24, 2020 10:10:37 AM
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
> We don't handle any others in a traditional way.  Well, 611 is actually in
> place, to our support line, but it has never once been used.  811 and 711
> are used for 911 testing without a real 911 call, as carriers mostly use
> those for automated systems that return your 911 info.
>
> On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett  wrote:
>
>> What three digit numbers are commonly in use and how are people routing
>> them?
>>
>> Obviously there's 911 and that has a whole routing ecosystem.
>> What about 811? 311? X11?
>>
>>
>> What other special numbers are people handling?
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>>
>> Midwest Internet Exchange
>> http://www.midwest-ix.com
>>
>>
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>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>
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>
>
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Re: [VoiceOps] Three Digit Numbers

[Paul Timmins]

711 and 811 have federal mandates to go to telecommunications relay service and 
one call facilities flagging services respectively. Be careful about working 
like that.

> On Mar 24, 2020, at 11:10 AM, Carlos Alvarez  wrote:
> 
> We don't handle any others in a traditional way.  Well, 611 is actually in 
> place, to our support line, but it has never once been used.  811 and 711 are 
> used for 911 testing without a real 911 call, as carriers mostly use those 
> for automated systems that return your 911 info.
> 
> On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett  > wrote:
> What three digit numbers are commonly in use and how are people routing them?
> 
> Obviously there's 911 and that has a whole routing ecosystem.
> What about 811? 311? X11?
> 
> 
> What other special numbers are people handling?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com 
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com 
> 
> 
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Re: [VoiceOps] Three Digit Numbers

[Mike Hammett]

What country is this? I believe 811 is supposed to be a USA-wide number to call 
for locating utilities for digging projects. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



- Original Message -

From: "Carlos Alvarez"  
To: voiceops@voiceops.org 
Sent: Tuesday, March 24, 2020 10:10:37 AM 
Subject: Re: [VoiceOps] Three Digit Numbers 


We don't handle any others in a traditional way. Well, 611 is actually in 
place, to our support line, but it has never once been used. 811 and 711 are 
used for 911 testing without a real 911 call, as carriers mostly use those for 
automated systems that return your 911 info. 


On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett < voice...@ics-il.net > wrote: 




What three digit numbers are commonly in use and how are people routing them? 


Obviously there's 911 and that has a whole routing ecosystem. 
What about 811? 311? X11? 




What other special numbers are people handling? 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 


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Re: [VoiceOps] Three Digit Numbers

[Carlos Alvarez]

We don't handle any others in a traditional way.  Well, 611 is actually in
place, to our support line, but it has never once been used.  811 and 711
are used for 911 testing without a real 911 call, as carriers mostly use
those for automated systems that return your 911 info.

On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett  wrote:

> What three digit numbers are commonly in use and how are people routing
> them?
>
> Obviously there's 911 and that has a whole routing ecosystem.
> What about 811? 311? X11?
>
>
> What other special numbers are people handling?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
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