Re: [WISPA] Subscription Test Posting
Sorry. I'm afraid that I did not get your message. Bob- -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of MGW-Discussions Sent: Sunday, January 10, 2010 2:14 AM To: wireless@wispa.org Subject: [WISPA] Subscription Test Posting I have noticed that my list mailbox for wireless/WISPA has not gotten anything populated to it since about december, so I am attempting to verify that I am still on the list. Even though it says I am, I have not seen anyting today, and someone posted about an alvarion setup around 18:22 (9-JAN-2010). -- Respectfully, Martes G Wigglesworth M. G. Wigglesworth Holdings, LLC WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Subscription Test Posting
I don't think I got it either. On 1/10/10, Robert West robert.w...@just-micro.com wrote: Sorry. I'm afraid that I did not get your message. Bob- -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of MGW-Discussions Sent: Sunday, January 10, 2010 2:14 AM To: wireless@wispa.org Subject: [WISPA] Subscription Test Posting I have noticed that my list mailbox for wireless/WISPA has not gotten anything populated to it since about december, so I am attempting to verify that I am still on the list. Even though it says I am, I have not seen anyting today, and someone posted about an alvarion setup around 18:22 (9-JAN-2010). -- Respectfully, Martes G Wigglesworth M. G. Wigglesworth Holdings, LLC WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 The secret to creativity is knowing how to hide your sources. --- Albert Einstein WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Two Companies For Sale
I have nothing to do with these. Just pointing it out if anyone is interested. http://www.bidspotter.com/forms/imagegallery.php?gallery=9185 Bob Moldashel Lakeland Communications, Inc. 1350 Lincoln Avenue Holbrook, NY 11741 800-479-9195 631-286-8873 Fax 516-551-1131 Cell WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Subscription Test Posting
Important! If you did not receive this message CALL ME! Josh Luthman wrote: I don't think I got it either. On 1/10/10, Robert West robert.w...@just-micro.com wrote: Sorry. I'm afraid that I did not get your message. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Subscription Test Posting
I hate those voicemails :/ On 1/10/10, Gary Garrett ggarr...@nidaho.net wrote: Important! If you did not receive this message CALL ME! Josh Luthman wrote: I don't think I got it either. On 1/10/10, Robert West robert.w...@just-micro.com wrote: Sorry. I'm afraid that I did not get your message. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 The secret to creativity is knowing how to hide your sources. --- Albert Einstein WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Why the telco's will never be true competitors to us
I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Why the telco's will never be true competitors to us
I take it you never took our advice to have the guts in a NEMA box outside? If you did you can at least get it working yourself... On 1/10/10, Marlon K. Schafer o...@odessaoffice.com wrote: I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 The secret to creativity is knowing how to hide your sources. --- Albert Einstein WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Why the telco's will never be true competitors to us
I found out about so-called business DSL a few years ago. We had it here (Qwest), and every three to four weeks it would go belly-up. The fix was that, after a day or two of dead air, Qwest would send out a tech to power-cycle the ancient and creaky Nortel neighborhood dslam. This went on for a few months, until I switched to Comcast business-class cable. That has proven to be extremely reliable, and I haven't looked back since. Tom S. - Original Message - From: Marlon K. Schafer o...@odessaoffice.com To: WISPA General List wireless@wispa.org Sent: Sunday, January 10, 2010 1:41 PM Subject: [WISPA] Why the telco's will never be true competitors to us I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.432 / Virus Database: 270.14.132/2611 - Release Date: 01/10/10 07:35:00 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Why the telco's will never be true competitors to us
Blah...I wouldn't rely on any telco or cable company to serve our towers. We are completely wireless between towers, even our upstream Internet links are wireless running to local Internet exchange points. That way if there is a problem we are responsible for it and we can fix it without getting the run around from a telco. I was in the CLEC business for over 10 years and if there is one thing telco's do better than anyone else is finger point! It was never their problem until you provided beyond a shadow of a doubt it was their problem and 90% of the time is was their problem to begin with! Bret Tom Sharples wrote: I found out about so-called business DSL a few years ago. We had it here (Qwest), and every three to four weeks it would go belly-up. The "fix" was that, after a day or two of dead air, Qwest would send out a tech to power-cycle the ancient and creaky Nortel neighborhood dslam. This went on for a few months, until I switched to Comcast business-class cable. That has proven to be extremely reliable, and I haven't looked back since. Tom S. - Original Message - From: "Marlon K. Schafer" o...@odessaoffice.com To: "WISPA General List" wireless@wispa.org Sent: Sunday, January 10, 2010 1:41 PM Subject: [WISPA] Why the telco's will never be true competitors to us I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. "Um, I'm an hour and a half form there." "Well, sir, I'm unable help you unless someone is on at the site." Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.432 / Virus Database: 270.14.132/2611 - Release Date: 01/10/10 07:35:00 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Why the telco's will never be true competitors to us
So lie to them, and tell them you're standing there and the DSL light is blinking. Or whatever they want to hear. That person is probably a $10/hr individual paid to follow a flow chart, and doesn't know what to do if your answers don't fall in-line with that chart. I've done this many times. Even just the other day I chatted with Dell tech support and said I need a new hard drive, it's making scraping and clunking noises in less than 5 minutes I had a new hard drive on the way, and less than 24 hours later it was installed in the machine. Had I told them what was really going on, I'd of been working with them for an hour via chat running a chkdsk and all sorts of other diagnostic tools. In all actuality, the thing was bad... I was just skipping all the mundane steps they are supposed to follow, in order to determine something I already knew. On Sun, Jan 10, 2010 at 2:41 PM, Marlon K. Schafer o...@odessaoffice.comwrote: I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Why the telco's will never be true competitors to us
When it's a DSL or cable connection I typically say I rebooted the modem and my PC is plugged into it. On 1/10/10, Jayson Baker jay...@spectrasurf.com wrote: So lie to them, and tell them you're standing there and the DSL light is blinking. Or whatever they want to hear. That person is probably a $10/hr individual paid to follow a flow chart, and doesn't know what to do if your answers don't fall in-line with that chart. I've done this many times. Even just the other day I chatted with Dell tech support and said I need a new hard drive, it's making scraping and clunking noises in less than 5 minutes I had a new hard drive on the way, and less than 24 hours later it was installed in the machine. Had I told them what was really going on, I'd of been working with them for an hour via chat running a chkdsk and all sorts of other diagnostic tools. In all actuality, the thing was bad... I was just skipping all the mundane steps they are supposed to follow, in order to determine something I already knew. On Sun, Jan 10, 2010 at 2:41 PM, Marlon K. Schafer o...@odessaoffice.comwrote: I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 The secret to creativity is knowing how to hide your sources. --- Albert Einstein WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Why the telco's will never be true competitors to us
We're rural enough that no utility pole is within 10 degrees of vertical. Both TWC cable and ATT wires swing on those poles and whistle in the wind. I have the cheapest DSL on the cheapest wireline just as a backup (auto-failover on an old Nortel router) to RoadRunner. I complained to ATT for 8 years (then SBC) about the crackling static on the wire line that caused the DSL router to recycle every 10 minutes and FAXes to look like the printer needed an ink refill. I called and called, scheduled on-site folks, and nothing. Finally, an ATT truck was working on the neighbor's phone and I asked the guy Excuse me, sir, but I have had a problem for 8 years...could you just walk over here and put your handset on my wire and listen? He said That's awful and when I asked for his name to thank him for the out-of-duty assistance, he gave it to me. The next day it was fixed. My last TWC fix was accomplished the same way...asking a truck in the neighborhood to test my line as a favor. He, however, found a pole-mounted amplifier that had an intermittently oscillating AGC that fixed all our neighborhood problems. I don't know what people do who aren't slightly technical and a bit aggressive. On the other hand, I don't know how the TWC and ATT people keep this old outdoor plant working, either. . . . J o n a t h a n -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Josh Luthman Sent: Sunday, January 10, 2010 5:28 PM To: WISPA General List Subject: Re: [WISPA] Why the telco's will never be true competitors to us When it's a DSL or cable connection I typically say I rebooted the modem and my PC is plugged into it. On 1/10/10, Jayson Baker jay...@spectrasurf.com wrote: So lie to them, and tell them you're standing there and the DSL light is blinking. Or whatever they want to hear. That person is probably a $10/hr individual paid to follow a flow chart, and doesn't know what to do if your answers don't fall in-line with that chart. I've done this many times. Even just the other day I chatted with Dell tech support and said I need a new hard drive, it's making scraping and clunking noises in less than 5 minutes I had a new hard drive on the way, and less than 24 hours later it was installed in the machine. Had I told them what was really going on, I'd of been working with them for an hour via chat running a chkdsk and all sorts of other diagnostic tools. In all actuality, the thing was bad... I was just skipping all the mundane steps they are supposed to follow, in order to determine something I already knew. On Sun, Jan 10, 2010 at 2:41 PM, Marlon K. Schafer o...@odessaoffice.comwrote: I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon - --- WISPA Wants You!
[WISPA] Need service in Stuart FL
Anyone know where to get it let me know Thanks Scott Carullo Brevard Wireless 321-205-1100 x102 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Anyone ever mount gear on flagpole style tower?
I will need to... can you share with me how it is configured inside? Thinking about some UBNT gear up there. Is a crane the only way to work on gear on this type tower? Not sure I can shimmie that high lol Scott Carullo Brevard Wireless 321-205-1100 x102 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Anyone ever mount gear on flagpole style tower?
I think you're talking about a monopole? On 1/10/10, Scott Carullo sc...@brevardwireless.com wrote: I will need to... can you share with me how it is configured inside? Thinking about some UBNT gear up there. Is a crane the only way to work on gear on this type tower? Not sure I can shimmie that high lol Scott Carullo Brevard Wireless 321-205-1100 x102 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 The secret to creativity is knowing how to hide your sources. --- Albert Einstein WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Can I use Motorola Canopy 600SSB Surge Suppressor with UBNT radios or Mikrotik?
Not sure if it matters that the voltage + and - are swapped... Thanks Scott Carullo Brevard Wireless 321-205-1100 x102 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Why the telco's will never be true competitors to us
I have a key to the house. It's just 1.5 hours away. The point of the whole story is crappy, ignorant support levels. marlon - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Sunday, January 10, 2010 1:47 PM Subject: Re: [WISPA] Why the telco's will never be true competitors to us I take it you never took our advice to have the guts in a NEMA box outside? If you did you can at least get it working yourself... On 1/10/10, Marlon K. Schafer o...@odessaoffice.com wrote: I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 The secret to creativity is knowing how to hide your sources. --- Albert Einstein WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Why the telco's will never be true competitors to us
At least you have it figured out. You could be stuck with the customer unplugging your equipment leaving you no access while they go on a 2 weeks vacation... I think no one here could possibly disagree with you, though. The people on the other end of those phone calls cause brain damage. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 The secret to creativity is knowing how to hide your sources. --- Albert Einstein On Mon, Jan 11, 2010 at 12:05 AM, Marlon K. Schafer o...@odessaoffice.comwrote: I have a key to the house. It's just 1.5 hours away. The point of the whole story is crappy, ignorant support levels. marlon - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Sunday, January 10, 2010 1:47 PM Subject: Re: [WISPA] Why the telco's will never be true competitors to us I take it you never took our advice to have the guts in a NEMA box outside? If you did you can at least get it working yourself... On 1/10/10, Marlon K. Schafer o...@odessaoffice.com wrote: I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 The secret to creativity is knowing how to hide your sources. --- Albert Einstein WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA
Re: [WISPA] Why the telco's will never be true competitors to us
A reboot of all hardware at the site fixed the problem. I'm guessing that a power outage (as reported by the customers) caused something to go haywire. Looks like I have to install another auto reboot device. Normally these folks are home. This is the first year they've flown south. marlon - Original Message - From: Jayson Baker jay...@spectrasurf.com To: WISPA General List wireless@wispa.org Sent: Sunday, January 10, 2010 3:09 PM Subject: Re: [WISPA] Why the telco's will never be true competitors to us So lie to them, and tell them you're standing there and the DSL light is blinking. Or whatever they want to hear. That person is probably a $10/hr individual paid to follow a flow chart, and doesn't know what to do if your answers don't fall in-line with that chart. I've done this many times. Even just the other day I chatted with Dell tech support and said I need a new hard drive, it's making scraping and clunking noises in less than 5 minutes I had a new hard drive on the way, and less than 24 hours later it was installed in the machine. Had I told them what was really going on, I'd of been working with them for an hour via chat running a chkdsk and all sorts of other diagnostic tools. In all actuality, the thing was bad... I was just skipping all the mundane steps they are supposed to follow, in order to determine something I already knew. On Sun, Jan 10, 2010 at 2:41 PM, Marlon K. Schafer o...@odessaoffice.comwrote: I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't find it. So, I decided to try the online chat thingy. Up pops a page with a spot for a the username, phone number and zip code. Naturally, I put the right things in the boxes. Only to get an error. So I tried again, and again. Finally I actually READ what the smallish print said you can ONLY put in ONE of the fields, not all of them. Hate to allow any answer to work rather than make people only fill in one field where they usually have to fill in all of them. My fault for not reading the fine print, but then again, I shouldn't have to Next, I finally get a tech on the screen. Well, kinda, the web site doesn't have anything but an error at the top. But the chat part eventually came up and a tech was on the line. We quickly established that the tech support guy wasn't able to see if there was a dsl connection or not. ug So, he gave me a phone number for tech support. I called that number only to sit on hold for a while (not t bad though) and then find out that that wasn't the right number for a business account. Called the next number. Sat on hold a bit longer this time, but still only a few minutes. We quickly got through all of the who are you type stuff. Then the gal on the support end asked me to tell her what lights were on on the modem. Um, I'm an hour and a half form there. Well, sir, I'm unable help you unless someone is on at the site. Sigh. The home owner at this site is a snow bird and won't be home for months yet. The tech support people aren't able to tell if there is a connection or not. It's not like this is a little, rinky dink company like mine. This is a HUGE telco! Ug. They won't even try to fix a business account that I pay $1200.00 per year for. Probably even more than that. Amazing. Have a great day, I know I will. marlon WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Broadband compared to electricity of the early 1900's
Hi, I've kept this email since you sent it out. I just now read the article, and I agree with many things stated there. About two days before you sent this article, it came to my mind (because there was a discussion about metered billing) that electricity is metered... yet, it's so cheap now that people don't worry about leaving their TV or lights on while they are gone from the house for a few hours. I think some day internet access may come to that level as well... but it may be 100 years from now before that happens. The biggest difference with electricity vs. internet service is that all the devices for internet service require two-way communication. Electricity is easy... you put it out on the wires, and people use it as they need it. There are almost no limits on the amount they can use, etc. Internet is different... the biggest difference is that every device that is connected can become infected, have bad hardware, or essentially take on a life of it's own... thus using more resources than what anyone realizes. A user could leave a bittorrent service running for 29 days before it's noticed... and then get a bill for $500 for that month's service... and nobody is happy. I think this is the reason that telco's and cableco's took so long to get internet going... they didn't know how to deal with two-way communication... and having a device on the connection that could cause an entire block, switch, router, etc. to have problems was totally new to them. Cable was easy when it was download only... same with telephone... a direct line back to a switch in a CO is easy... either it works or it doesn't. Will the internet evolve to something like electricity? I believe the answer is yes... but that is still a long time into the future... I doubt many of us will see it in our lifetimes. Travis Microserv Brian Webster wrote: I have been of the thought process that Broadband needs to be compared to electricity and telephone service expansion and deployments of the early 1900's. Here is a nice article that draws a direct comparison to electricity (and municipal networks). Should be good food for though to all: The Killer App of 1900 http://publicola.net/?p=20687 by Glenn Fleishman techn...@publicola.net, 12/11/2009, 11:18 AM It’s instructional to look back 100 years, not long after the first electrical generation plants were built to bring power to towns and cities, to assess the situation we find ourselves in with broadband availability today. http://publicola.net/?p=20687 Thank You, Brian Webster WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Can I use Motorola Canopy 600SSB Surge Suppressor with UBNT radios or Mikrotik?
I am pretty sure it matters. I tried it with a 12v power supply and a mikrotik and it was constantly cutting the power. On Sun, Jan 10, 2010 at 11:01 PM, Scott Carullo sc...@brevardwireless.comwrote: Not sure if it matters that the voltage + and - are swapped... Thanks Scott Carullo Brevard Wireless 321-205-1100 x102 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
