Re: [WISPA] Bundle With Dish Network TV??

[Layne Sisk]

Hit me offlist and we can get you a demo account set up.

Layne Sisk
ServerPlus
801.426.8283, ext 102<tel:801.426.8283%2C%20ext%20102>
[New logo xl]<http://www.serverplus.com/>

[Utah 100]   [fast50-01] [Inc 5000]

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Jan-OOLLC
Sent: Friday, February 24, 2017 5:30 PM
To: WISPA General List <wireless@wispa.org>
Subject: Re: [WISPA] Bundle With Dish Network TV??


ordered a Roku, can't find real choice TV in the roku guide.  So how do I get 
realchoiceTV via my roku?

Jan V
On 02/14/2017 08:35 PM, Layne Sisk wrote:
That one we haven't figured out how to do :)

-Layne
Sent from my iPhone, so please excuse any misspelled words or embarrassing 
auto-corrects!

On Feb 14, 2017, at 7:47 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
I hope they incorporate that feature...and also the feature to replace all the 
comcast and century link commercials lol.



On Tue, Feb 14, 2017 at 7:27 PM CBB - Jay Fuller 
<par...@cyberbroadband.net<mailto:par...@cyberbroadband.net>> wrote:

Changing the subject to real choice tv , can we insert local commercials into 
that system?

can i tag people in email?  Lol  @layne sisk...

- Original Message -
From: Chuck Hogg<mailto:ch...@shelbybb.com>
To: WISPA General List<mailto:wireless@wispa.org>
Sent: Tuesday, February 14, 2017 3:31 PM
Subject: Re: [WISPA] Bundle With Dish Network TV??

They just can't stop marketing to your customers.  Once you give them Dish 
Satellite, they will bundle in other services in the bills and continually 
blast them with commercials on all the channels they serve, including gift card 
offers, etc.

Regards,
Chuck

On Tue, Feb 14, 2017 at 2:22 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
The price includes support with server plus...so them.


-Sean


On Tue, Feb 14, 2017 at 11:41 AM RickG 
<rgunder...@gmail.com<mailto:rgunder...@gmail.com>> wrote:
Who supports it, you or them?

On Tue, Feb 14, 2017 at 1:37 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
Hi William,

The HD stream on realchoicetv uses about 5-6mbps which is about the same as 
Netflix and Hulu.  We really didn't need to "budget" any more bandwidth 
capacity because our clients are already streaming video.

As for costs contact CTI they are doing the sales for realchoice and they can 
give you their pricing.

We figure we'll be able to add at least $25 more/mo net revenue per sub to our 
bottom line.

-Sean

On Tue, Feb 14, 2017 at 4:14 AM William C Bardwell 
<cbardwel...@gmail.com<mailto:cbardwel...@gmail.com>> wrote:
Sean,

I have given this some thought for our network. What type of speeds and network 
capacity have to penciled in for your network? What is the cost?

On Mon, Feb 13, 2017 at 4:53 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
Other operators have complained that the harvest your client list and advertise 
heavily to get them to use DSL.  I've personally never sold satellite tv so I 
can't say that is true myself.

We are about to deploy RealchoiceTV which is Over the top (OTT) live streaming 
TV with local channels.  They are a WISPA member.

-Sean



On Mon, Feb 13, 2017 at 3:34 PM Scott Pope 
<sp...@arbuckleonline.com<mailto:sp...@arbuckleonline.com>> wrote:
Hello All,

We have been contacted by Dish Network TV regarding the "Opportunity" to bundle 
with them and their Satellite TV product.  The representative has told me that 
they have partnered with many other WISP's in other areas of the country.  I 
was wondering if any other Operators had any success or failure stories to 
share?  I am cautiously optimistic of the idea.  I am just looking for feedback.

Thank You in Advance!

Scott Pope
Network and Operations Officer
Arbuckle Communications, LLC
Office: 580-226-1234<tel:%28580%29%20226-1234>
Mobile: 580-277-1108<tel:%28580%29%20277-1108>
www.arbucklecomm.com<http://www.arbucklecomm.com>
"We Are Built For Business"
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Re: [WISPA] Bundle With Dish Network TV??

[Layne Sisk]

Commercial insertion is contractually possible on some of the national feeds 
(like ESPN) but it isn't something we are doing right now.

-Layne
Sent from my iPhone, so please excuse any misspelled words or embarrassing 
auto-corrects!

On Feb 14, 2017, at 7:29 PM, CBB - Jay Fuller 
<par...@cyberbroadband.net<mailto:par...@cyberbroadband.net>> wrote:


Changing the subject to real choice tv , can we insert local commercials into 
that system?

can i tag people in email?  Lol  @layne sisk...

- Original Message -
From: Chuck Hogg<mailto:ch...@shelbybb.com>
To: WISPA General List<mailto:wireless@wispa.org>
Sent: Tuesday, February 14, 2017 3:31 PM
Subject: Re: [WISPA] Bundle With Dish Network TV??

They just can't stop marketing to your customers.  Once you give them Dish 
Satellite, they will bundle in other services in the bills and continually 
blast them with commercials on all the channels they serve, including gift card 
offers, etc.

Regards,
Chuck

On Tue, Feb 14, 2017 at 2:22 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
The price includes support with server plus...so them.


-Sean


On Tue, Feb 14, 2017 at 11:41 AM RickG 
<rgunder...@gmail.com<mailto:rgunder...@gmail.com>> wrote:
Who supports it, you or them?

On Tue, Feb 14, 2017 at 1:37 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
Hi William,

The HD stream on realchoicetv uses about 5-6mbps which is about the same as 
Netflix and Hulu.  We really didn't need to "budget" any more bandwidth 
capacity because our clients are already streaming video.

As for costs contact CTI they are doing the sales for realchoice and they can 
give you their pricing.

We figure we'll be able to add at least $25 more/mo net revenue per sub to our 
bottom line.

-Sean

On Tue, Feb 14, 2017 at 4:14 AM William C Bardwell 
<cbardwel...@gmail.com<mailto:cbardwel...@gmail.com>> wrote:
Sean,

I have given this some thought for our network. What type of speeds and network 
capacity have to penciled in for your network? What is the cost?

On Mon, Feb 13, 2017 at 4:53 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
Other operators have complained that the harvest your client list and advertise 
heavily to get them to use DSL.  I've personally never sold satellite tv so I 
can't say that is true myself.

We are about to deploy RealchoiceTV which is Over the top (OTT) live streaming 
TV with local channels.  They are a WISPA member.

-Sean



On Mon, Feb 13, 2017 at 3:34 PM Scott Pope 
<sp...@arbuckleonline.com<mailto:sp...@arbuckleonline.com>> wrote:
Hello All,

We have been contacted by Dish Network TV regarding the "Opportunity" to bundle 
with them and their Satellite TV product.  The representative has told me that 
they have partnered with many other WISP's in other areas of the country.  I 
was wondering if any other Operators had any success or failure stories to 
share?  I am cautiously optimistic of the idea.  I am just looking for feedback.

Thank You in Advance!

Scott Pope
Network and Operations Officer
Arbuckle Communications, LLC
Office: 580-226-1234<tel:(580)%20226-1234>
Mobile: 580-277-1108<tel:(580)%20277-1108>
www.arbucklecomm.com<http://www.arbucklecomm.com>
"We Are Built For Business"
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Re: [WISPA] Bundle With Dish Network TV??

[Layne Sisk]

That one we haven't figured out how to do :)

-Layne
Sent from my iPhone, so please excuse any misspelled words or embarrassing 
auto-corrects!

On Feb 14, 2017, at 7:47 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:

I hope they incorporate that feature...and also the feature to replace all the 
comcast and century link commercials lol.



On Tue, Feb 14, 2017 at 7:27 PM CBB - Jay Fuller 
<par...@cyberbroadband.net<mailto:par...@cyberbroadband.net>> wrote:

Changing the subject to real choice tv , can we insert local commercials into 
that system?

can i tag people in email?  Lol  @layne sisk...

- Original Message -
From: Chuck Hogg<mailto:ch...@shelbybb.com>
To: WISPA General List<mailto:wireless@wispa.org>
Sent: Tuesday, February 14, 2017 3:31 PM
Subject: Re: [WISPA] Bundle With Dish Network TV??

They just can't stop marketing to your customers.  Once you give them Dish 
Satellite, they will bundle in other services in the bills and continually 
blast them with commercials on all the channels they serve, including gift card 
offers, etc.

Regards,
Chuck

On Tue, Feb 14, 2017 at 2:22 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
The price includes support with server plus...so them.


-Sean


On Tue, Feb 14, 2017 at 11:41 AM RickG 
<rgunder...@gmail.com<mailto:rgunder...@gmail.com>> wrote:
Who supports it, you or them?

On Tue, Feb 14, 2017 at 1:37 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
Hi William,

The HD stream on realchoicetv uses about 5-6mbps which is about the same as 
Netflix and Hulu.  We really didn't need to "budget" any more bandwidth 
capacity because our clients are already streaming video.

As for costs contact CTI they are doing the sales for realchoice and they can 
give you their pricing.

We figure we'll be able to add at least $25 more/mo net revenue per sub to our 
bottom line.

-Sean

On Tue, Feb 14, 2017 at 4:14 AM William C Bardwell 
<cbardwel...@gmail.com<mailto:cbardwel...@gmail.com>> wrote:
Sean,

I have given this some thought for our network. What type of speeds and network 
capacity have to penciled in for your network? What is the cost?

On Mon, Feb 13, 2017 at 4:53 PM, Sean Heskett 
<af...@zirkel.us<mailto:af...@zirkel.us>> wrote:
Other operators have complained that the harvest your client list and advertise 
heavily to get them to use DSL.  I've personally never sold satellite tv so I 
can't say that is true myself.

We are about to deploy RealchoiceTV which is Over the top (OTT) live streaming 
TV with local channels.  They are a WISPA member.

-Sean



On Mon, Feb 13, 2017 at 3:34 PM Scott Pope 
<sp...@arbuckleonline.com<mailto:sp...@arbuckleonline.com>> wrote:
Hello All,

We have been contacted by Dish Network TV regarding the "Opportunity" to bundle 
with them and their Satellite TV product.  The representative has told me that 
they have partnered with many other WISP's in other areas of the country.  I 
was wondering if any other Operators had any success or failure stories to 
share?  I am cautiously optimistic of the idea.  I am just looking for feedback.

Thank You in Advance!

Scott Pope
Network and Operations Officer
Arbuckle Communications, LLC
Office: 580-226-1234<tel:(580)%20226-1234>
Mobile: 580-277-1108<tel:(580)%20277-1108>
www.arbucklecomm.com<http://www.arbucklecomm.com>
"We Are Built For Business"
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Re: [WISPA] Bundle With Dish Network TV??

[Layne Sisk]

Just a clarification, it is $2500 up front and $1000 month minimum.  We are 
however flexible on the term, the 5 year deal is really only firm on the MDUs 
where there is a network buildout.

-Layne
Sent from my iPhone, so please excuse any misspelled words or embarrassing 
auto-corrects!

On Feb 14, 2017, at 5:07 PM, Dave Barker 
> wrote:

It was $3500 to start, $1000 min a month, but the deal killer was the 5 year 
contract.

Dave

On Feb 14, 2017, at 5:55 PM, Matt Hoppes 
> 
wrote:

The deal killer so far for us has been needing transport to real choice instead 
of being able to use the Internet to deliver.

Also the quality has not been the greatest in the demos we've seen.

On Feb 14, 2017, at 17:41, Brian Young 
> wrote:

Jan, CTI is an acronym for ConVergence Technologies, Inc.  I will have an 
account manager reach out off list.

thank you


Sent from my Sprint Samsung Galaxy S7 edge.


 Original message 
From: Jan-OOLLC >
Date: 2/14/17 5:20 PM (GMT-05:00)
To: WISPA General List >
Subject: Re: [WISPA] Bundle With Dish Network TV??


Been trying to make contact with Real Choice, they don't seem to call back.  
It's a matter of adding 5-6Mbps to the client?  Is an additional server needed? 
 Who is CTI?

Jan Van Kort

Manager: Oregon Online, LLC

PO Box 71, Coquille, OR 97423

Office: 541-435-0509, Cell: 541-404-7001




On 02/14/2017 01:31 PM, Chuck Hogg wrote:
They just can't stop marketing to your customers.  Once you give them Dish 
Satellite, they will bundle in other services in the bills and continually 
blast them with commercials on all the channels they serve, including gift card 
offers, etc.

Regards,
Chuck

On Tue, Feb 14, 2017 at 2:22 PM, Sean Heskett 
> wrote:
The price includes support with server plus...so them.


-Sean


On Tue, Feb 14, 2017 at 11:41 AM RickG 
> wrote:
Who supports it, you or them?

On Tue, Feb 14, 2017 at 1:37 PM, Sean Heskett 
> wrote:
Hi William,

The HD stream on realchoicetv uses about 5-6mbps which is about the same as 
Netflix and Hulu.  We really didn't need to "budget" any more bandwidth 
capacity because our clients are already streaming video.

As for costs contact CTI they are doing the sales for realchoice and they can 
give you their pricing.

We figure we'll be able to add at least $25 more/mo net revenue per sub to our 
bottom line.

-Sean

On Tue, Feb 14, 2017 at 4:14 AM William C Bardwell 
> wrote:
Sean,

I have given this some thought for our network. What type of speeds and network 
capacity have to penciled in for your network? What is the cost?

On Mon, Feb 13, 2017 at 4:53 PM, Sean Heskett 
> wrote:
Other operators have complained that the harvest your client list and advertise 
heavily to get them to use DSL.  I've personally never sold satellite tv so I 
can't say that is true myself.

We are about to deploy RealchoiceTV which is Over the top (OTT) live streaming 
TV with local channels.  They are a WISPA member.

-Sean



On Mon, Feb 13, 2017 at 3:34 PM Scott Pope 
> wrote:
Hello All,

We have been contacted by Dish Network TV regarding the "Opportunity" to bundle 
with them and their Satellite TV product.  The representative has told me that 
they have partnered with many other WISP's in other areas of the country.  I 
was wondering if any other Operators had any success or failure stories to 
share?  I am cautiously optimistic of the idea.  I am just looking for feedback.

Thank You in Advance!

Scott Pope
Network and Operations Officer
Arbuckle Communications, LLC
Office: 580-226-1234
Mobile: 580-277-1108
www.arbucklecomm.com
"We Are Built For Business"
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Re: [WISPA] Federal requirements for video providers

[Layne Sisk]

Chris,
Hit me up offlist and I am happy to provide you with some info 
on those if you would like.

Layne Sisk
ServerPlus
801.426.8283, ext 102<tel:801.426.8283%2C%20ext%20102>
[New logo xl]<http://www.serverplus.com/>

[Utah 100]   [fast50-01] [Inc 5000]

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Chris Fabien
Sent: Thursday, January 26, 2017 5:50 PM
To: WISPA General List <wireless@wispa.org>
Subject: [WISPA] Federal requirements for video providers

We are considering launching a video product. I understand local franchising 
and state registration requirements in my state.

What is required on a federal level in terms of forms, annual filings, and are 
there any costs/fees on a federal level? (Like NANP and Telecom Relay Fees for 
VOIP providers)

Thanks
Chris Fabien
LakeNet LLC


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Re: [WISPA] Anyone deployed RealChoiceTV yet?

[Layne Sisk]

Only deployed in MDUs and a few small test markets so far :)

-Layne
Sent from my iPhone, so please excuse any misspelled words or embarrassing 
auto-corrects!

On Aug 10, 2016, at 8:45 AM, Chris Fabien 
> wrote:


Would like to discuss experience if you have we are considering.

Chris Fabien
LakeNet LLC

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Re: [WISPA] Tech support call hits right in the feels

[Layne Sisk]

Thanks Josh, just had my whole call center read this!

Layne Sisk
ServerPlus
801.426.8283, ext 102

[SPlogo]http://www.serverplus.com/
[Utah 100]   [fast50-01] [Inc 5000]

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Josh Luthman
Sent: Wednesday, June 25, 2014 12:16 PM
To: WISPA General List
Subject: [WISPA] Tech support call hits right in the feels

When you can sit down and take a few minutes to read this short story, I'd 
suggest you do.  I'd almost make this mandatory for any new tech.

http://np.reddit.com/r/talesfromtechsupport/comments/28qemm/dont_bother_sending_a_tech_ill_be_dead_by_then/

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
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Re: [WISPA] I need a hotel WiFi support 24x7 company

[Layne Sisk]

Scott,
We do that.  We currently support about 60 hotels, marinas and 
hotspots.  Please contact me offlist if you would like details.

Layne Sisk
ServerPlus
801.426.8283, ext 102

[SPlogo]http://www.serverplus.com/
[Utah 100]   [fast50-01] [Inc 5000]

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Scott Carullo
Sent: Tuesday, October 08, 2013 10:25 AM
To: wireless@wispa.org
Subject: [WISPA] I need a hotel WiFi support 24x7 company

Checking to see if you all can recommend a company to provide guests support 
services for a 250 room hotel that is a client of ours.  Any recommendations?

Thanks
Scott Carullo
Technical Operations
855-FLSPEED x102

[http://www.flhsi.com/files/emaillogo.jpg]
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[WISPA] Kinda cool

[Layne Sisk]

These guys are a client of ours, and they may not really be willing to toot 
their own horn, but I thought this was worth a bit of recognition:  
http://www.computerworld.com.au/article/520292/parramatta_launches_australia_first_free_802_11ac_wi-fi_network/

Layne Sisk
ServerPlus
801.426.8283, ext 102

[SPlogo]http://www.serverplus.com/
[Utah 100]   [fast50-01] [Inc 5000]
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Re: [WISPA] Complete list of WISP used billing products

[Layne Sisk]

I have offered this before, but for anyone looking at billing systems please 
feel free to contact me offlist.  Our company does support for ISPs that use 
each of these different billing systems so I would  be happy to give you an 
objective opinion on them as well as a rundown of features.  I am only willing 
to do it offlist however :).

-Layne

Layne Sisk
ServerPlus
801.426.8283, ext 102

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Blair Davis
Sent: Wednesday, March 20, 2013 10:04 PM
To: WISPA General List
Subject: Re: [WISPA] Complete list of WISP used billing products

Is your objective a list?  or a comparison?

I'd like to see a feature comparison...  things like:
Do you rent it or own it?  (personally, I hate the idea of 'software as 
service')
Is it local or in the cloud?  (I trust the cloud as far as I can throw it.)
Support type?
Support cost? Ongoing or incident?
Integrate with MT?
Integrate with UBNT?
Payment systems?  IPPay, Authorize.net, other
Support for a Hotspot system?  MT or UBNT?

We currently use QB.  and renewal is coming up in 2-3 months...
We are open to different answers, but those questions come to mind right away.

Vendors, if you will be at KY, consider it a chance to persuade me.

Blair

--
On 3/20/2013 3:02 PM, Edward H. Winters wrote:

freeside



On 03/20/2013 12:16 PM, Josh Luthman wrote:

I'm looking to put a complete list together.  Does anyone have any

additional ideas?





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269-686-8648



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Re: [WISPA] network password manager

[Layne Sisk]

We use a product called PassKey, it is free and does a great job of storing 
passwords.

-Layne


Layne Sisk
ServerPlus
801.426.8283, ext 102

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Sean Heskett
Sent: Thursday, March 21, 2013 1:04 PM
To: a...@afmug.com; us...@wug.cc; WISPA General List
Subject: [WISPA] network password manager

As our network grows and we keep adding more hardware I am wondering what 
others do with passwords to all these devices.

i hate having one password that works on a lot of devices but i haven't found a 
good industry practice or software tool to store all this data securely.

I'm thinking of looking at our network as different classes of devices and 
making some kind of standard password for each device class but then make the 
specific password for the device different by adding something to the base 
class password so it would be different than all the others in the class.

servers
routers
switches
UPSs
BHs
APs
etc.


what are you guys doing?  any good tools out there?

thanks,
sean


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Re: [WISPA] Complete list of WISP used billing products

[Layne Sisk]

These are the good ones, there are a few others such as WHMCS and GLDS, but 
they are really more telco or cable provider centric.   When it comes to the 
wireless business the ones listed below are really the ones to consider.

Layne Sisk
ServerPlus
801.426.8283, ext 102

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Josh Luthman
Sent: Thursday, March 21, 2013 7:58 AM
To: WISPA General List
Subject: Re: [WISPA] Complete list of WISP used billing products

Layne,

Any products on your list that didn't make it to this thread?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Thu, Mar 21, 2013 at 2:46 AM, Layne Sisk 
la...@serverplus.commailto:la...@serverplus.com wrote:
I have offered this before, but for anyone looking at billing systems please 
feel free to contact me offlist.  Our company does support for ISPs that use 
each of these different billing systems so I would  be happy to give you an 
objective opinion on them as well as a rundown of features.  I am only willing 
to do it offlist however :).

-Layne

Layne Sisk
ServerPlus
801.426.8283, ext 102tel:801.426.8283%2C%20ext%20102

From: wireless-boun...@wispa.orgmailto:wireless-boun...@wispa.org 
[mailto:wireless-boun...@wispa.orgmailto:wireless-boun...@wispa.org] On 
Behalf Of Blair Davis
Sent: Wednesday, March 20, 2013 10:04 PM
To: WISPA General List
Subject: Re: [WISPA] Complete list of WISP used billing products

Is your objective a list?  or a comparison?

I'd like to see a feature comparison...  things like:
Do you rent it or own it?  (personally, I hate the idea of 'software as 
service')
Is it local or in the cloud?  (I trust the cloud as far as I can throw it.)
Support type?
Support cost? Ongoing or incident?
Integrate with MT?
Integrate with UBNT?
Payment systems?  IPPay, Authorize.net, other
Support for a Hotspot system?  MT or UBNT?

We currently use QB.  and renewal is coming up in 2-3 months...
We are open to different answers, but those questions come to mind right away.

Vendors, if you will be at KY, consider it a chance to persuade me.

Blair

--
On 3/20/2013 3:02 PM, Edward H. Winters wrote:

freeside



On 03/20/2013 12:16 PM, Josh Luthman wrote:

I'm looking to put a complete list together.  Does anyone have any

additional ideas?





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--

West Michigan Wireless ISP

Allegan, Michigan  49010

269-686-8648tel:269-686-8648



A Division of:

Camp Communication Services, INC

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Re: [WISPA] Wholesale dialup

[Layne Sisk]

The ISP Store
801-709-2973, ask for Bill.  He will beat any pricing you have.

Layne Sisk
ServerPlus
801.426.8283, ext 102



   
   

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Jeromie Reeves
Sent: Friday, August 31, 2012 1:20 PM
To: WISPA General List
Subject: [WISPA] Wholesale dialup

Anyone offer wholesale dialup or know a good place that does?

Jeormie
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Re: [WISPA] Payment solutions

[Layne Sisk]

I would echo the other sentiments here.  My experience is that Paypal is 
terrible to deal with if you have a chargeback or dispute.  Glad you have had a 
good experience with them, but they are very one sided.  They are owned by Ebay 
and thus care very little about vendors and much more about the buyers.  We had 
a case where we had proof the customer had received the product, they disputed 
the charges and Paypal refunded and refused to even look at our proof.  IPPay 
is easy to deal with, very helpful, and their APIs are easy to program against. 
 Just my .02.

 

Layne Sisk

ServerPlus

801.426.8283, ext 102

 

  http://www.serverplus.com/ 

 

 

   

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Robert Canary
Sent: Friday, May 18, 2012 1:15 AM
To: WISPA General List
Subject: Re: [WISPA] Payment solutions

 

I have had only good dealings with PayPal.  Yes a little more expensive than 
others, but their API has allowed me to integrate some very gnarly programming 
into our back end.  They have always helped with issues, both as a buyer and a 
seller.

Robert Canary
OCDirect Electrical-Datacomm
(866) 594-0786 Fax
(270) 955-0362 Voice



+Infinity!! 

 

 

 

 

---Original Message---

 

From: Blair Davis mailto:the...@wmwisp.net 

Date: 5/16/2012 3:14:15 PM

To: WISPA General List mailto:wireless@wispa.org 

Subject: Re: [WISPA] Payment solutions

 

PayPal is a nightmare for the merchant if the client is not honest.

They are not a bank nor regulated as one, last I recall.

And if you do deal with them, take precautions.

setup a separate bank account to deal with them in a different bank than you 
use for your main business accounts and never leave any real money in it that 
you are not willing to loose.

And last of all, they can't be trusted, nor can you get a person on the phone 
to fix things when they mess them up.





On 5/16/2012 8:19 AM, Faisal Imtiaz wrote: 

If u think PayPal rates are low... Then u have not seen what rates IP Pay 
offers... :)

 

The real benefit with IP Pay is that there is no finger pointing between 
multiple entities involved with credit card processing.

 

Pay pal is easy to sign up, easy to use, more expensive tan other 
optionsbut pain in the rear to deal with when u have  charge backs and 
other issues

Faisal


On May 16, 2012, at 2:37 AM, Robert Kim App and Facebook Marketing 
evdo.hs...@gmail.com wrote:

Guys..

 

believe it or not... paypal's rates are really low if you're billing over 3,000 
USD a month 

AND as an organization like WISPA... someone can just call in and get 
negotiated rates using a promo code...

 

I did it for several organizations i was a part of!

 

WISPMon and IP Pay handle this for me.

-
Mike Hammett
Intelligent Computing Solutions

 

-- 
Robert Q Kim
Social Media Agencies and Strategies
http://www.youtube.com/watch?v=cIFyEuGqdwI 
2611 S Coast Highway
San Diego, CA 92007
310 598 1606

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___
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Wireless@wispa.org
http://lists.wispa.org/mailman/listinfo/wireless

 

-- 
West Michigan Wireless ISP
Allegan, Michigan  49010
269-686-8648
 
A Division of:
Camp Communication Services, INC

 




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http://lists.wispa.org/mailman/listinfo/wireless

 

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Re: [WISPA] EFT Billing

[Layne Sisk]

You can actually use a company called Q-Checks and manually print the checks if 
you want.  We had a very small number of ACHs and used to do that because 
Authorize.net was too expensive.  Once we switched to IPPay the cost was so low 
we just move all ACHs to them.  

 

Layne Sisk

ServerPlus

801.426.8283, ext 102

 

  http://www.serverplus.com/ 

 

 

   

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of ch...@mycountrylink.com
Sent: Tuesday, May 15, 2012 8:19 AM
To: wireless@wispa.org
Subject: [WISPA] EFT Billing

 

How do you do your EFT (transfers directly from the subscriber's account) 
billing?  Is everyone using authorize.net or IPPAY?  Or do most WISPs take 
Credit Card and Debit Cards only? 

 

 

Chris Schipper

Service Manager

CountryLink LLC

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Re: [WISPA] [Bulk] Re: [Bulk] Re: Wispalooza!

[Layne Sisk]

But of course...
 
Layne Sisk
www.ServerPlus.com
801.426.8283, ext 102
 
 


From: wireless-boun...@wispa.org on behalf of Jeff Broadwick - Lists
Sent: Wed 10/5/2011 6:01 AM
To: 'WISPA General List'
Subject: Re: [WISPA] [Bulk] Re: [Bulk] Re: Wispalooza!



Same girls as the last ISPCon?

 

Regards,

Jeff
ImageStream Sales Manager
800-813-5123 x106



From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Layne Sisk
Sent: Tuesday, October 04, 2011 11:08 PM
To: WISPA General List
Subject: [Bulk] Re: [WISPA] [Bulk] Re: Wispalooza!

 

Well, if it helps ServerPlus will be at the booth next to yours and we will be 
giving out free massages (not by me).  

 

Layne Sisk

www.ServerPlus.com http://www.serverplus.com/ 

801.426.8283, ext 102

 



From: wireless-boun...@wispa.org on behalf of Jim Patient
Sent: Tue 10/4/2011 10:12 AM
To: WISPA General List
Subject: Re: [WISPA] [Bulk] Re: Wispalooza!

Well, since the cat is out of the bag, we have the Cubin roller coming to our 
MUM booth as well.  They will be there Tuesday and Thursday afternoons.

 

If we could get the booth next to us to give away free beer, we could make it a 
party;-)

 

 

Jim Patient

Link Technologies, Inc.

314-735-0270

www.linktechs.net http://www.linktechs.net/ 


 

 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Rick Harnish
Sent: Monday, October 03, 2011 8:31 PM
To: 'WISPA General List'
Subject: Re: [WISPA] [Bulk] Re: Wispalooza!

 

Actually, Link Technologies is hiring a professional cigar roller to work in 
their booth one day.

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Sam Tetherow
Sent: Monday, October 03, 2011 5:44 PM
To: WISPA General List
Subject: Re: [WISPA] [Bulk] Re: Wispalooza!

 

Hope they bring some!

On 10/3/11 4:27 PM, Jeff Broadwick - Lists wrote: 

They generally have very good cigars too!

 

Regards,

Jeff
ImageStream Sales Manager
800-813-5123 x106



From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Bob Moldashel
Sent: Monday, October 03, 2011 4:39 PM
To: wireless@wispa.org
Subject: [Bulk] Re: [WISPA] Wispalooza!

 

DISCLOSURE*  That's an inside joke for early WISPA/Microtik people.  It is 
no way intended to be derogatory. 

People from Latvia are a lot of fun when you take them partying. They blow away 
most of us US attendees

Miss you guys.  Hope you have fun in Vegas!

 :-)

-B-




On 10/3/2011 4:25 PM, Bob Moldashel wrote: 

Not Latvia!   You better not have taken payment in chickens  LOL



On 10/3/2011 4:07 PM, Rick Harnish wrote: 

There are people registered from Argentina, Brazil, Mexico, Canada, Latvia, 
England, Ireland, Thailand, Israel and probably a few other countries.

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Rick Harnish
Sent: Monday, October 03, 2011 4:06 PM
To: 'WISPA General List'
Subject: Re: [WISPA] Wispalooza!

 

We just topped 550 registrations.  Although there is overlap, I would guess the 
combination of WISPAPALOOZA, Ubiquiti AirMax, Motorola Service Provider Town 
Hall, Mikrotik MUM, Azotel Training, Redline Training, Trango Training and 
FISPAlive will account for at least 1000 different attendees for the week.

 

Rick

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Dennis Burgess
Sent: Monday, October 03, 2011 3:59 PM
To: WISPA General List
Subject: Re: [WISPA] Wispalooza!

 

Looks like a good week.  Should be an interesting time!  

 

---
Dennis Burgess, Mikrotik Certified Trainer 
Link Technologies, Inc -- Mikrotik  WISP Support Services
Office: 314-735-0270 Website: http://www.linktechs.net 
http://www.linktechs.net/ 
LIVE On-Line Mikrotik Training http://www.onlinemikrotiktraining.com/  - 
Author of Learn RouterOS http://routerosbook.com/ 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Josh Luthman
Sent: Monday, October 03, 2011 2:32 PM
To: WISPA General List
Subject: Re: [WISPA] Wispalooza!

 

http://www.facebook.com/group.php?gid=16929680703

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Mon, Oct 3, 2011 at 3:30 PM, John McDowell j...@boonlink.com wrote:

I finally found a way to completely delete my facebook account...not just 
deactivate it. Can provide the link for anyone interested.. :-)  

 

John M. McDowell 
256.996.0252
j...@boonlink.com 

 

On Oct 3, 2011, at 2:26 PM, Justin Wilson wrote:

 

What happens in vegasgoes on facebook


--
Justin Wilson j...@mtin.net
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog ­ xISP News
http://www.twitter.com/j2sw ­ Follow me on Twitter




-Original Message-
From: Jeff Broadwick - Lists jeffl

Re: [WISPA] [Bulk] Re: Wispalooza!

[Layne Sisk]

Well, if it helps ServerPlus will be at the booth next to yours and we will be 
giving out free massages (not by me).  
 
Layne Sisk
www.ServerPlus.com
801.426.8283, ext 102



From: wireless-boun...@wispa.org on behalf of Jim Patient
Sent: Tue 10/4/2011 10:12 AM
To: WISPA General List
Subject: Re: [WISPA] [Bulk] Re: Wispalooza!



Well, since the cat is out of the bag, we have the Cubin roller coming to our 
MUM booth as well.  They will be there Tuesday and Thursday afternoons.

 

If we could get the booth next to us to give away free beer, we could make it a 
party;-)

 

 

Jim Patient

Link Technologies, Inc.

314-735-0270

www.linktechs.net http://www.linktechs.net/ 
 
http://mail.serverplus.com/exchange/layne/Drafts/RE:%20[WISPA]%20[Bulk]%20Re:%20%20Wispalooza!.EML/1_multipart/image001.png
 

 

 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Rick Harnish
Sent: Monday, October 03, 2011 8:31 PM
To: 'WISPA General List'
Subject: Re: [WISPA] [Bulk] Re: Wispalooza!

 

Actually, Link Technologies is hiring a professional cigar roller to work in 
their booth one day.

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Sam Tetherow
Sent: Monday, October 03, 2011 5:44 PM
To: WISPA General List
Subject: Re: [WISPA] [Bulk] Re: Wispalooza!

 

Hope they bring some!

On 10/3/11 4:27 PM, Jeff Broadwick - Lists wrote: 

They generally have very good cigars too!

 

Regards,

Jeff
ImageStream Sales Manager
800-813-5123 x106



From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Bob Moldashel
Sent: Monday, October 03, 2011 4:39 PM
To: wireless@wispa.org
Subject: [Bulk] Re: [WISPA] Wispalooza!

 

DISCLOSURE*  That's an inside joke for early WISPA/Microtik people.  It is 
no way intended to be derogatory. 

People from Latvia are a lot of fun when you take them partying. They blow away 
most of us US attendees

Miss you guys.  Hope you have fun in Vegas!

 :-)

-B-




On 10/3/2011 4:25 PM, Bob Moldashel wrote: 

Not Latvia!   You better not have taken payment in chickens  LOL



On 10/3/2011 4:07 PM, Rick Harnish wrote: 

There are people registered from Argentina, Brazil, Mexico, Canada, Latvia, 
England, Ireland, Thailand, Israel and probably a few other countries.

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Rick Harnish
Sent: Monday, October 03, 2011 4:06 PM
To: 'WISPA General List'
Subject: Re: [WISPA] Wispalooza!

 

We just topped 550 registrations.  Although there is overlap, I would guess the 
combination of WISPAPALOOZA, Ubiquiti AirMax, Motorola Service Provider Town 
Hall, Mikrotik MUM, Azotel Training, Redline Training, Trango Training and 
FISPAlive will account for at least 1000 different attendees for the week.

 

Rick

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Dennis Burgess
Sent: Monday, October 03, 2011 3:59 PM
To: WISPA General List
Subject: Re: [WISPA] Wispalooza!

 

Looks like a good week.  Should be an interesting time!  

 

---
Dennis Burgess, Mikrotik Certified Trainer 
Link Technologies, Inc -- Mikrotik  WISP Support Services
Office: 314-735-0270 Website: http://www.linktechs.net 
http://www.linktechs.net/ 
LIVE On-Line Mikrotik Training http://www.onlinemikrotiktraining.com/  - 
Author of Learn RouterOS http://routerosbook.com/ 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Josh Luthman
Sent: Monday, October 03, 2011 2:32 PM
To: WISPA General List
Subject: Re: [WISPA] Wispalooza!

 

http://www.facebook.com/group.php?gid=16929680703

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Mon, Oct 3, 2011 at 3:30 PM, John McDowell j...@boonlink.com wrote:

I finally found a way to completely delete my facebook account...not just 
deactivate it. Can provide the link for anyone interested.. :-)  

 

John M. McDowell 
256.996.0252
j...@boonlink.com 

 

On Oct 3, 2011, at 2:26 PM, Justin Wilson wrote:

 

What happens in vegasgoes on facebook


--
Justin Wilson j...@mtin.net
Aol  Yahoo IM: j2sw
http://www.mtin.net/blog ­ xISP News
http://www.twitter.com/j2sw ­ Follow me on Twitter




-Original Message-
From: Jeff Broadwick - Lists jeffl...@att.net
Organization: ImageStream
Reply-To: WISPA General List wireless@wispa.org
Date: Mon, 3 Oct 2011 12:55:18 -0400
To: 'WISPA General List' wireless@wispa.org
Subject: [WISPA] Wispalooza!

Hi All,

 

We are rapidly approaching our max number of attendees.  If you want to

go,

sign up now!

 

If you miss it, you won't be able to say that you were there!  :-)

 

Regards,

 

Jeff

 

 

Jeff Broadwick

Sales Manager

Re: [WISPA] [* SPAM (Header)] - content filtering as a premium service for subscribers - Email has different SMTP TO: and MIME TO: fields in the email addresses

[Layne Sisk]

We use NetSweeper, works pretty well with minimal support needed.  If
you would like to test it let me know off list.

 

-Layne

 

Layne Sisk

www.ServerPlus.com

 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Patrick D. Nix, Jr
Sent: Monday, December 13, 2010 9:13 AM
To: WISPA General List
Subject: [* SPAM (Header)] - [WISPA] content filtering as a premium
service for subscribers - Email has different SMTP TO: and MIME TO:
fields in the email addresses

 

Anyone offering web content filtering as a premium service to
subscribers?  If so what have you found works best?  We've had a few
requests, and are trying to see if it is worthwhile.

 

Thanks,

 

Patrick Nix, Jr.,
Computer Network Solutions
CSWEB.NET Internet Services
IT Manager

http://www.cnetworksolutions.com
http://www.csweb.net

(918) 235-0414

 



Attention: This e-mail and any attachments may contain confidential and
privileged information. If you are not the intended recipient, please
notify the sender immediately by return e-mail, delete this e-mail and
destroy any copies. Any dissemination or use of this information by a
person other than the intended recipient is unauthorized and may be
illegal.

 




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[WISPA] Lead in San Jose, CA

[Layne Sisk]

I have a lead for a pretty large deal in San Jose, CA.  Please hit me up
offlist if you can handle a Wi-Fi Network there.

 

-Layne

 

Layne Sisk

la...@serverplus.com 

www.ServerPlus.com

801.426.8283, ext, 102




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Re: [WISPA] VoIP Providers

[Layne Sisk]

I can put you in touch with a good business provider.  Hit me offlist for more 
info.
 
-Layne
 
Layne Sisk
ServerPlus.com



From: wireless-boun...@wispa.org on behalf of Robert West
Sent: Fri 10/1/2010 6:51 AM
To: 'WISPA General List'
Subject: [WISPA] VoIP Providers



Phone contract with Time Warner is about up and looking for some cheaper 
options.  Anyone using a VoIP provider for business phones?  Thought about 
doing VoIP myself but too much on my plate as it is.

 

Thanks!

 

Robert West

Just Micro Digital Services Inc.

740-335-7020

 

 
Logo5http://mail.serverplus.com/exchange/layne/Drafts/RE:%20[WISPA]%20VoIP%20Providers.EML/1_multipart/image001.gif
 

 

image001.gif


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Re: [WISPA] Email hosting

[Layne Sisk]

We use BlueTie and just recently migrated about 10,000 more users to
their service.  Tasks, calendaring, contacts, and up to 10G of storage.
We found it was cheaper than doing it in-house, and better.  You can get
a trial account at their website www.bluetie.com, and test it out.  If
you like it let me know and I can help you out with more info and
pricing.

-Layne

Layne Sisk
www.ServerPlus.com



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Justin Mann
Sent: Tuesday, September 21, 2010 10:23 AM
To: wireless@wispa.org
Subject: [WISPA] Email hosting

Hello,

We are currently using Everyone.net 3rd-party email hosting provider for

about 60 domains and 1000 email accounts. We are very displeased with 
their service and have decided to make a change.  Last time it was a bit

of a shot in the dark, this time we would like to make a choice we can 
stick with for a long time.

What 3rd-party providers have been successful for you, in the 1000+ user

range? Responsive support is our number one demand, followed by service 
reliability.  Does anyone have experience with Google mail services for 
business? It is one among several we are considering.






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Re: [WISPA] [* SPAM (Header)] - Re: Backend systems - Email has different SMTP TO: and MIME TO: fields in the email addresses

[Layne Sisk]

There are many companies that will provide you with Platypus and manage
the service for you.

-Layne

Layne Sisk
ServerPlus.com


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Gino Villarini
Sent: Sunday, August 22, 2010 1:40 PM
To: WISPA General List
Cc: WISPA General List
Subject: [* SPAM (Header)] - Re: [WISPA] Backend systems - Email has
different SMTP TO: and MIME TO: fields in the email addresses

Platypus

Sent from my Motorola Startac... 


On Aug 22, 2010, at 3:24 PM, Dennis Burgess dmburg...@linktechs.net
wrote:

 I would agree that there should be a cost effective system that can
 manage your customers, track tickets, and even help provision and
 redirect customers for payment.  Without payments, well, we won't go
 there.
 
 The hard part is finding a software that does what you need it to do
all
 of the time, an that is VERY difficult I have found.  My business
 touches well over 1000 WISPs and operators around the world, but yet,
I
 have not found a good software to be able to recommend, resell that
 simply works.   I have seen some, but we need systems that can scale
 from 100 user networks, that are cost effective to run even at that
low
 number to 10,000.  So, thats what I have seen be the problem.
 
 If you have a suggestion let me know!
 
 ---
 Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer
 Link Technologies, Inc -- Mikrotik  WISP Support Services
 Office: 314-735-0270 Website: http://www.linktechs.net
 LIVE On-Line Mikrotik Training - Author of Learn RouterOS 
 
 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
 Behalf Of Gino Villarini
 Sent: Sunday, August 22, 2010 1:27 PM
 To: WISPA General List
 Subject: Re: [WISPA] Backend systems
 
 yikeS! How many customers?
 
 Gino A. Villarini
 g...@aeronetpr.com
 Aeronet Wireless Broadband Corp.
 787.273.4143
 
 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
 Behalf Of Mike
 Sent: Sunday, August 22, 2010 2:02 PM
 To: 'WISPA General List'
 Subject: Re: [WISPA] Backend systems
 
 Matt that seems a little harsh.  I guess I would fall into the same
 category.  I use Excel to track my billing.  I send an email out on
the
 15th
 of every month to every customer.  Most of my customers are billed the
 same
 amount. It takes me less than an hour each month to do my initial
 billing,
 and probably a couple hours more to chase deadbeats.  I do no paper
 billing,
 it is all via email.  I've been doing it for a few years now and don't
 feel
 like I'm destined for failure.
 
 Mike Gilchrist
 Disruptive Technologist
 Advanced Wireless Express
 P.O. Box 255
 Toledo, IA   52342
 239.770.6203
 m...@aweiowa.com
 
 
 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
 Behalf Of Matt Larsen - Lists
 Sent: Sunday, August 22, 2010 12:12 PM
 To: wireless@wispa.org
 Subject: Re: [WISPA] Backend systems
 
  Just a quick point here, because this is a key element for WISP 
 operators
 
 Mike, if you are too poor to pay the $2000 or devote the time to setup
a
 
 billing system then you should seriously question whether you should
be 
 in this business at all.
 
 Once the initial network deployment is completed, backend and billing
is
 
 the most important element of a WISP business.   Ignore it at your own

 peril.   Spending too much on equipment and not enough on handling the

 a/r is the leading cause of bankruptcy and irrelevance among WISP
 operators.
 
 Matt Larsen
 vistabeam.com
 
 On 8/22/2010 7:52 AM, Mike Hammett wrote:
   I've been setting up FreeSide...  forever.  1)  I'm too poor to
 hire
 it out properly.  2)  I haven't had the time to dedicate to it to
 finishing it up.
 
 I remember seeing someone on here made a new backend system.  I'm
 thinking it was WISPMon, but I'm not sure if there's another out
there
 that a WISP made.
 
 It looks as though WISPMon certain does things that FreeSide doesn't
 and
 looks a hell of a lot better.  However, does it do everything that
 FreeSide does?
 
 
 
 
 


 
 
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Re: [WISPA] Content Filtering

[Layne Sisk]

We use Netsweeper and have been pretty please with that.
 
-Layne
 
ServerPlus



From: wireless-boun...@wispa.org on behalf of Luis Abenza Sánchez
Sent: Wed 8/11/2010 5:07 AM
To: WISPA General List
Subject: [WISPA] Content Filtering


Hi all,

We want to add content filtering service to our WISP, especially for kids 
control.
We are thinking about CensorNet Pro.

Are you selling this service?
Which software/hardware are you using?

Thanks,
Luis




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Re: [WISPA] IPPay

[Layne Sisk]

IPPay is great, we use them and have recommended them to dozens of our
ISPs.  The plug-in for Plat is easy to use, and it can be used for many
other billing systems as well.  Saves you money, processes easily, and
they have gone down less than Authorize.net as well :-).

-Layne

www.ServerPlus.com


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Friday, July 23, 2010 11:38 AM
To: WISPA General List
Subject: [WISPA] IPPay

I need feedback on IPPay. -RickG




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Re: [WISPA] Leasing Companies

[Layne Sisk]

Just a note, my posting his info here was not an endorsement, I have never 
dealt with Bill on a lease, it was just posted as a resource.

-Layne

www.ServerPlus.com



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of RickG
Sent: Thursday, June 03, 2010 10:29 PM
To: WISPA General List
Subject: Re: [WISPA] Leasing Companies

Travis,

I surprised you didnt mention:

Taycor Financial
-An Inc 500 Company-
6100 Center Drive, Suite 710
Los Angeles, CA 90045
Direct: (310) 895-7717, Fax: (310) 568-9922
dolyn...@taycor.com, www.taycor.com


On Thu, Jun 3, 2010 at 7:10 PM, Travis Johnson t...@ida.net wrote:
 Be prepared to sign over your company to them if you use them for
 anything. :(

 Travis


 Layne Sisk wrote:
 Here is a leasing guy.  We don't lease from him but he provides leasing
 to several of the WISPs that we support.  Not cheap but he has money to
 lend out.

 Bill MacNamara
 Vice President
 Agility Ventures
 101 E. Gurley, Ste. 202
 Prescott, AZ 86301
 928.541.0771 Office
 928.541.0773 Fax
 928.970.1340 Mobile
 www.agilityventures.com


 If you need more info let me know.

 -Layne

 Layne Sisk
 www.ServerPlus.com



 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Marco Coelho
 Sent: Thursday, June 03, 2010 1:26 PM
 To: WISPA General List
 Subject: [WISPA] Leasing Companies

 Anyone working with some decent leasing companies?  We're growing
 faster than our current leasing companies can support.

 Marco





 
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Re: [WISPA] Leasing Companies

[Layne Sisk]

Here is a leasing guy.  We don't lease from him but he provides leasing
to several of the WISPs that we support.  Not cheap but he has money to
lend out.

Bill MacNamara
Vice President
Agility Ventures
101 E. Gurley, Ste. 202
Prescott, AZ 86301
928.541.0771 Office
928.541.0773 Fax
928.970.1340 Mobile
www.agilityventures.com

  
If you need more info let me know.

-Layne

Layne Sisk
www.ServerPlus.com



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Marco Coelho
Sent: Thursday, June 03, 2010 1:26 PM
To: WISPA General List
Subject: [WISPA] Leasing Companies

Anyone working with some decent leasing companies?  We're growing
faster than our current leasing companies can support.

Marco


-- 
Marco C. Coelho
Argon Technologies Inc.
POB 875
Greenville, TX 75403-0875
903-455-5036




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Re: [WISPA] Call Tracking / Customer management software

[Layne Sisk]

Sara,
In our call center we support ISPs and WISPs that use most if
not all of the solutions mentioned.  Here is some input on the two
mentioned most frequently in this thread from a call center perspective:

Powercode- Does a great job of network management and at giving you a
history of customer's quality of service, weak in billing and in trouble
ticket management.

Platypus/Wombat- Does a solid job at billing, no network management
tools and weak in trouble ticketing and customer information.

The network management in Powercode may make it worth the price,
but it is much more expensive.  We actually developed our own ticketing
system with APIs that talk to  both Powercode and Platypus as well as
several other systems because none of them had a robust enough trouble
ticketing system to really do the job.  If you want to take a look at it
hit me off list.

-Layne

Layne Sisk
ServerPlus
801-426-8283, ext. 102  



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Sara Gray
Sent: Tuesday, May 11, 2010 12:36 PM
To: 'WISPA General List'
Subject: [WISPA] Call Tracking / Customer management software

I'm looking for software to tract customer calls, trouble tickets,
appointments, and customer information.  Can anyone suggest a good
software
that can do this.  Id like to have web access.  I've looked at a few but
have never heard of most of them so I'm looking for suggestions of what
others have used and like.  Thanks for any input.

Sara





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Re: [WISPA] VoIP

[Layne Sisk]

There are quite a few companies out there that do it per line.
Residential is a bit tougher to find than business.  We support end
users for several providers and actually resell some of them too.
Problem tends to be more in the ordering and integration processes that
it does in the actual service although faxes do cause problems for some.
Make sure whatever you do that you find one that is easy to provision
and place orders for.  If not the work to do it all manually can be
daunting.

-Layne

ServerPlus

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Jeremie Chism
Sent: Thursday, April 22, 2010 10:25 AM
To: WISPA General List
Subject: Re: [WISPA] VoIP

Vox will also wholesale you the same way. Not very happy with the t38  
fax performance though. Between two providers we are sitting at 350  
business lines. Question is when does it make sense to do it yourself.

Sent from my iPhone

On Apr 22, 2010, at 11:20 AM, Marlon K. Schafer  
o...@odessaoffice.com wrote:

 We use NetSapiens.  I REALLY like them.

 And, so far, they are the only company that will wholesale me a line  
 at a
 time.  I can treat my  VoIP system exactly like a vonage system.  I  
 buy a
 line at a time.

 Someday, when/if, I get enough lines out there we can then move them  
 all to
 our own switch/servers and really save some money on voice  
 services.  For
 now though, I don't need the servers or the expertise.  All I have  
 to know
 how to do is program the main server into the ATA devices and hook  
 up the
 cords.

 Very cool.
 marlon

 - Original Message -
 From: Kevin Sullivan kevin.sulli...@alyrica.net
 To: wireless@wispa.org
 Sent: Monday, April 19, 2010 8:33 AM
 Subject: [WISPA] VoIP


 We'd like to start offering VoIP to our wireless customers, and we've
 taken a look at a couple of packaged soultions like NetSapiens.  
 What is
 everyone else using? We'd like to start at a lower $$ than the  
 $17,000
 that we've been hearing from the packaged deals.

 Kevin


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Re: [WISPA] VoIP

[Layne Sisk]

There are several outsourced solutions out there that are on a per subscriber 
per month basis.  They allow for a profit from day one.
 
-Layne
 
Layne Sisk
ServerPlus



From: wireless-boun...@wispa.org on behalf of Kevin Sullivan
Sent: Mon 4/19/2010 9:33 AM
To: wireless@wispa.org
Subject: [WISPA] VoIP



We'd like to start offering VoIP to our wireless customers, and we've taken a 
look at a couple of packaged soultions like NetSapiens. What is everyone else 
using? We'd like to start at a lower $$ than the $17,000 that we've been 
hearing from the packaged deals.

Kevin



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winmail.dat


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Re: [WISPA] Email Hosting

[Layne Sisk]

We do email hosting at .20 per account, 10Gig accounts.  

-Layne

Layne Sisk
ServerPlus
801.426.8283, ext. 102

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Jerry Richardson
Sent: Friday, March 26, 2010 10:17 AM
To: WISPA General List
Subject: Re: [WISPA] Email Hosting

I guess it depend on how lean you want to run. The less systems I have
to maintain, rebuild, or even think about the more time I can spend
selling. 

To me .35/box is a pretty decent price for 
- multiple redundant servers 
- multiple colos 
- army of tweaks maintaining the system
- world-class spam and AV
- Google Apps 
- Partnering with the 800lb Gorilla



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Friday, March 26, 2010 9:07 AM
To: WISPA General List
Subject: Re: [WISPA] Email Hosting

Google Apps Partner Edition has a .35/box/month *starting *price.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Success is not final, failure is not fatal: it is the courage to
continue
that counts.
--- Winston Churchill



On Fri, Mar 26, 2010 at 12:03 PM, Jerry Richardson
jrichard...@aircloud.com
wrote:
 Here you go:

http://sites.google.com/a/ikano.com/partner-edition-google-apps-setup/wh
at-is-google-apps-partner-edition/product-walk-through


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
Behalf Of Jerry Richardson
 Sent: Friday, March 26, 2010 9:02 AM
 To: WISPA General List
 Subject: Re: [WISPA] Email Hosting

 The control panel is very slick. There is an import tool for creating
all
of your customer accounts. Old email can be migrated through the control
panel using IMAP, or the customer can import their mail using POP3. You
just
need to leave your old server running and access itr via IP.

 Your email URL is hosted by Google so if you co-ordinate it correctly
it's
a pretty smooth transition. we had to do it with a gun to our head as
our
iMail server failed and I had not completed the setup of the Google
Hosted
system (procrastination cost me).

 Here is the instruction page for customer to activate and import their
mail:

  Dear airCloud customer,
 airCloud Communications has partnered with Google to bring you a host
of
powerful new features:

 Gmailhttp://mail.aircloud.net/ ~ All of the features and
functionality
of a GMail account without having to change your email address, or lose
your
old emails.
 Calendarhttp://calendar.aircloud.net/ ~ Organize your schedule and
share
events with friends. Sync email calendar, and tasks from one place Docs
http://docs.aircloud.net/ ~ Create and share your work online and
access
from any computer. Collaborate online Home
Pagehttp://start.aircloud.net/
~ Create a personalized start page with weather, mail, calendar, or
other
gadgets Mobilehttp://www.google.com/mobile/ ~ Access your email,
calendar,
and docs from your web-enabled phone. You can also sync your ActiveSync
enabled phone

 To access your email please log into the new server with your current
username and password at
http://mail.aircloud.nethttp://mail.aircloud.net/.
You can contact supp...@aircloud.commailto:supp...@aircloud.com to
have
your old emails migrated to the new server once you have logged in and
activated your new account.

 POP3 email users such as Microsoft Outlook, Outlook Express,
Thunderbird,
Blackberry, etc will need to set up their account for POP access once
your
account has been activated.
 - Log into the new server at the address above to activate your
account
 - Go to Settings -- Forwarding and POP and
1. Enable POP for mail that arrives from now on.
2. Select keep AirCloud Communications Mail's copy in the
inbox
3. Configure your email client using the Configuration
instructions


 Unfortunately the old server does not have a mechanism to export your
contact list. This is not really a major problem as Gmail allows you to
search for emails using names and keywords so locating an email address
on
the new server is very simple.

 We are very proud to be partnering with Google and are confident that
once
you start using the new server you will be very pleased with how well
everything is laid out and all of the added features such as Calendar,
Tasks, Chat, WebPages, Docs, and Mobile applications.




 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
Behalf Of Steve Barnes
 Sent: Friday, March 26, 2010 7:04 AM
 To: WISPA General List
 Subject: Re: [WISPA] Email Hosting

 Who supports that.  Do you still have to or do you let Google.  Is
there
auto setup feature or do you have to set up all the clients.

 Steve Barnes
 Manager
 PCS-WIN
 RC-WiFi Wireless Internet Service


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
Behalf Of Jerry

Re: [WISPA] How are you handling VOIP services over WiFi?

[Layne Sisk]

We have found that the success of VOIP over WiFi is directly related to
the quality of the VOIP provider.  Some providers have higher QOS built
into their system and those have very good success. Others have tried
shortcuts and those tend to have much more frequent problems.  It really
is like your network, if you build it right it works pretty well but if
you take shortcuts they can come back to bite you.

-Layne

Layne Sisk
ServerPlus

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of pat
Sent: Tuesday, October 06, 2009 12:26 PM
To: WISPA General List
Subject: [WISPA] How are you handling VOIP services over WiFi?

I haven't  been able to find much in the way of white papers for 
information regarding VOIP over WiFi.  If someone could share some info 
with me I would appreciate it. 

Thanks,

Pat




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Re: [WISPA] How are you handling VOIP services over WiFi?

[Layne Sisk]

Agreed Scott, as I said if you cut corners on either the VOIP or the
network you will have problems.

Layne Sisk
ServerPlus

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Scott Carullo
Sent: Tuesday, October 06, 2009 3:01 PM
To: WISPA General List
Subject: Re: [WISPA] How are you handling VOIP services over WiFi?

I find the success of VoIP exactly opposite of you.  I directly relate
it 
to the quality of the Wireless network it runs on...  We do LOTS of
both.

Scott Carullo
Brevard Wireless
321-205-1100 x102
 Original Message 
 From: Layne Sisk la...@serverplus.com
 Sent: Tuesday, October 06, 2009 4:58 PM
 To: WISPA General List wireless@wispa.org
 Subject: Re: [WISPA] How are you handling  VOIP services over WiFi?
 
 We have found that the success of VOIP over WiFi is directly related
to
 the quality of the VOIP provider.  Some providers have higher QOS
built
 into their system and those have very good success. Others have tried
 shortcuts and those tend to have much more frequent problems.  It
really
 is like your network, if you build it right it works pretty well but
if
 you take shortcuts they can come back to bite you.
 
 -Layne
 
 Layne Sisk
 ServerPlus
 
 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
On
 Behalf Of pat
 Sent: Tuesday, October 06, 2009 12:26 PM
 To: WISPA General List
 Subject: [WISPA] How are you handling VOIP services over WiFi?
 
 I haven't  been able to find much in the way of white papers for 
 information regarding VOIP over WiFi.  If someone could share some
info 
 with me I would appreciate it. 
 
 Thanks,
 
 Pat
 
 


 
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Re: [WISPA] Hospitality WiFi

[Layne Sisk]

Most of the ISPs that we support who provide Hospitality WiFi put the
equipment in and charge the hotel on a per room basis.  I believe that
most of the hotels simply provide the service free of charge.

-Layne

Layne Sisk
ServerPlus 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Jerry Richardson
Sent: Tuesday, September 15, 2009 5:23 PM
To: WISPA General List; Motorola Canopy User Group
Subject: [WISPA] Hospitality WiFi

We have a very very good AAA/Advertising system in place and I am
looking for new ways to leverage it.

A few questions for those who are doing Hospitality WiFi:
- Did you sell the system to the hotel or provide all of the
equipment/installation on your dime?
- What is your revenue split?
- Does the hotel charge for service or provide it with the room?

Not sure what other questions to ask but I'm sure they'll come up.

Thanks in advance





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[WISPA] Authorize.net

[Layne Sisk]

http://www.techcrunch.com/2009/07/03/authorizenet-goes-under-e-commerce-
vendors-left-hanging/ 




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Re: [WISPA] Handling Non-paying Subs

[Layne Sisk]

A forced payment page works pretty well, they can get on but have to pay
before they browse.

-Layne

Layne Sisk
ServerPlus

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Chuck Hogg
Sent: Monday, May 04, 2009 7:41 AM
To: WISPA General List
Subject: [WISPA] Handling Non-paying Subs

I've got a few non-paying subs, that we would like to get payment on.
It has reached over $1k from 4 subs over the past 6 months.  Do you just
cut your losses and move on or what do you do?  I'm contemplating small
claims court as it should be an open and shut case, but it's $91 in fees
per person.  We've done the collection letter and it hasn't worked.

 

We got the please don't turn it off, I'm coming to pay...and it never
happened.

 

 

Regards,

Chuck Hogg

Shelby Broadband
502-722-9292
ch...@shelbybb.com

http://www.shelbybb.com

 





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Re: [WISPA] Google's email services for ISPs

[Layne Sisk]

Only problem is that according to what Google said at the last ISPCon they are 
not doing it for free anymore. :-(
 
-Layne
 
Layne Sisk
ServerPlus
 



From: wireless-boun...@wispa.org on behalf of Patrick Nix Jr.
Sent: Tue 1/6/2009 8:51 AM
To: WISPA General List
Subject: [WISPA] Google's email services for ISPs



For those who may be using Google's branded services for ISPs can
someone tell me where to go to find more information and how is it
working for you.  Currently we are running our email services on an out
of production email server that is no longer supported and behind a
Barracuda SF for spam protection.  It is causing more problems than it's
worth.  If it were up to me I'd have everyone switch to gmail or
something like that but of course people don't like to change their
email addresses.



Thanks



__



Patrick Nix, Jr.,

csweb.net

(918) 235-0414

http://www.csweb.net http://www.csweb.net/  http://www.csweb.net/

E-Mail: pni...@csweb.net





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Re: [WISPA] ISPCON

[Layne Sisk]

ServerPlus is exhibiting and will be there.  I am always up for one of
your parties Charles ;-).

-Layne

Layne Sisk
ServerPlus
801.426.8283, ext. 102

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Charles Wu (CTI)
Sent: Thursday, October 30, 2008 10:07 AM
To: WISPA General List
Subject: [WISPA] ISPCON

Who's going?

We are thinking of throwing a networking party / reception there on
Wednesday night (right before ISP-CEO)
Wanted to know who'd be there to see if there's any  interest out there

-Charles


Charles Wu
President
[EMAIL PROTECTED]
cell: 773-457-0718 * office: 847-346-0990 x2500

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