Re: POUND/VHM AND ZOPE HELL!!! was: Re: [Zope] Can't Find This Bug!

2006-08-16 Thread beno -
[EMAIL PROTECTED] wrote:i would suggest that you find out the ipnumbers of the users who arehaving problems. with that information, then search your logs forentries for their connections, and examine those. that way you'lllikely have a better idea of what to look at.Right, good idea :) Here are the beginnings of some of those numbers:66.185204.870.8512.161I opened Z2.log and tried to find those number like this:/66.185but nothing came of it. So I tried things like this:grep "66.185"
 /var/log/messagesand nothing came up that way either :( What do?[between your cookies and _javascript_ i did find the one site unusable -i default to having both off and your site just kept looping.]You must be using Firefox with plug-ins. I have the same problem, although people who use a more stripped-down version of FF apparently don't.Thanks,beno Original Message  Date: Wednesday, August 16, 2006 07:34:26 AM -0700 From: beno - <[EMAIL PROTECTED]> To: zope@zope.org Subject: POUND AND ZOPE HELL!!! was: Re: [Zope] Can't Find This Bug!  To summarize, I'm newly using Pound as a reverse-proxy for Zope. I'm using VHM mapping to pass the requests to the appropriate folders in Zope. I have some clients who can't see their sites, but I and many others can. They get this message: "Zope \n Welcome to Web.vi" which is my
 site (web.vi). I can see the sites just fine. And I can't find a bug anywhere!!!  jens wrote:  "Posted with no comments"?? You can read, can you? This is now the third time (read: 3) that I'm telling  you that these entries are not errors. NotFound (or 404) is completely normal. Stop looking at them!   Okay, okay, BUT JENS... It's been over a WEEK that my client can't see her site AND I DON'T KNOW WHY!!  Here's what I'm doing: * Checking the error log for messages. The only ones I get are the ones you say are normal (even with those brackets "[" and "]", right?) * Checking the Z2.log and find nothing amiss. * What else should I check? I'm desperate! Please understand!!   Here are examples (to which Jens complains) from Z2.log of client sites that apparently don't render for many people trying
 to hit them, but these examples look perfectly normal to me:  202.71.106.119 - Anonymous [16/Aug/2006:00:27:36 +] "GET /800/s/c/x/en-us/EMarket/Our_Store/marketItems/fetchPhotoThumb?s ku=F-0400 HTTP/1.1" 200 24163 "http://blackbeardale.com/800/s/c/x/en-us/EMarket/Our_Store/Main_fram e.pt?category=foxys_lager"  "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)" 202.71.106.119 - Anonymous [16/Aug/2006:00:27:36 +] "GET /800/s/c/x/en-us/EMarket/Our_Store/marketItems/fetchPhotoThumb?s ku=F-0450 HTTP/1.1" 200 12894 "http://blackbeardale.com/800/s/c/x/en-us/EMarket/Our_Store/Main_fram e.pt?category=foxys_lager"  "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)" 202.71.106.119 - Anonymous [16/Aug/2006:00:27:37 +] "GET /800/s/c/x/en-us/EMarket/Our_Store/marketItems/fetchPhotoThumb?s ku=F-0480 HTTP/1.1" 200 37165
 "http://blackbeardale.com/800/s/c/x/en-us/EMarket/Our_Store/Main_fram e.pt?category=foxys_lager"  "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)" 202.71.106.119 - Anonymous [16/Aug/2006:00:27:37 +] "GET /800/s/c/x/en-us/EMarket/Our_Store/marketItems/fetchPhotoThumb?s ku=F-0500 HTTP/1.1" 200 15901 "http://blackbeardale.com/800/s/c/x/en-us/EMarket/Our_Store/Main_fram e.pt?category=foxys_lager"  "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"  To be honest, looking at the insane _javascript_ stuff that you invoke several times over before even  showing any content I am surprised anyone can view the site. You should ditch all the useless code  that tries several times over to guess screen sizes. If you actually paid someone to write that steaming  pile of _javascript_ you need to get a
 lawyer.Sorry you don't like my JS, Jens. I'm happy with it. But I thought perhaps it might be somehow interfere with the rendering of the site for the client, even though it hadn't before I went to Pound. So I replaced it with a bare-bones DTML page for the index_html and it still didn't render for the client. 3 TIA, beno   - Do you Yahoo!?  Everyone is raving about the  all-new Yahoo! Mail Beta.-- End Original Message -- 
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Re: POUND/VHM AND ZOPE HELL!!! was: Re: [Zope] Can't Find This Bug!

2006-08-16 Thread beno -
So...* I cannot find any IP addresses in Z2.log that these clients would be using to access their sites.* I can find plenty of examples of my own IP address, so I know it's logging correctly.Therefore, it would appear that the requests coming from these clients aren't reaching Zope. DO YOU AGREE WITH THAT CONCLUSION?However, if they *aren't* reaching Zope, why do they receive a screen message like this: "Zope \n Welcome to Web.vi" where web.vi is my personal site?TIA,beno 
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Re: POUND/VHM AND ZOPE HELL!!! was: Re: [Zope] Can't Find This Bug!

2006-08-16 Thread Jens Vagelpohl

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On 16 Aug 2006, at 11:35, beno - wrote:


So...
* I cannot find any IP addresses in Z2.log that these clients would  
be using to access their sites.
* I can find plenty of examples of my own IP address, so I know  
it's logging correctly.
Therefore, it would appear that the requests coming from these  
clients aren't reaching Zope. DO YOU AGREE WITH THAT CONCLUSION?


However, if they *aren't* reaching Zope, why do they receive a  
screen message like this: Zope \n Welcome to Web.vi where web.vi  
is my personal site?


Instead of continuing to stab in the dark, which you have been doing  
the whole time, you need to spend the time to get familiar with the  
tools you are using and with basic troubleshooting techniques. You're  
just jumping from one unfounded conclusion to the next and waste your  
own and your clients time.


jens


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Re: POUND/VHM AND ZOPE HELL!!! was: Re: [Zope] Can't Find This Bug!

2006-08-16 Thread Dennis Allison

Could it be that the combination of Pound and VHM are mapping your 
client's connection to your personal website?

Does your pesonal website have a splash screen that presents Zope \n 
Welcome to Web.vi?  If so, you should be able to find the log enties and 
get a bit more information.   Pound has several logging options which may 
also be helpful.  

As several folks here have noted, you need to approach this problem 
systematically.  You need to try to trace what is happending using the 
tool that are available.   

On Wed, 16 Aug 2006, beno - wrote:

 So...
 * I cannot find any IP addresses in Z2.log that these clients would be using 
 to access their sites.
 * I can find plenty of examples of my own IP address, so I know it's logging 
 correctly.
 Therefore, it would appear that the requests coming from these clients aren't 
 reaching Zope. DO YOU AGREE WITH THAT CONCLUSION?
 
 However, if they *aren't* reaching Zope, why do they receive a screen message 
 like this: Zope \n Welcome to Web.vi where web.vi is my personal site?
 
 TIA,
 beno
 
   
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 Talk is cheap. Use Yahoo! Messenger to make PC-to-Phone calls.  Great rates 
 starting at 1¢/min.

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Re: POUND/VHM AND ZOPE HELL!!! was: Re: [Zope] Can't Find This Bug!

2006-08-16 Thread beno -
3Jens Vagelpohl [EMAIL PROTECTED] wrote: -BEGIN PGP SIGNED MESSAGE-Hash: SHA1Instead of continuing to stab in the dark, which you have been doing  the whole time, you need to spend the time to get familiar with the  tools you are using and with basic troubleshooting techniques. Wonderful, Jens. So, what do you suggest? I would have thought Z2.py and/or the error logs would help me out here, but they aren't. Apparently, these aren't the tools I should be using, but what are if these aren't?? 
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Re: POUND/VHM AND ZOPE HELL!!! was: Re: [Zope] Can't Find This Bug!

2006-08-16 Thread Jens Vagelpohl

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On 16 Aug 2006, at 12:11, beno - wrote:

Instead of continuing to stab in the dark, which you have been doing
the whole time, you need to spend the time to get familiar with the
tools you are using and with basic troubleshooting techniques.

Wonderful, Jens. So, what do you suggest? I would have thought  
Z2.py and/or the error logs would help me out here, but they  
aren't. Apparently, these aren't the tools I should be using, but  
what are if these aren't??


You're still not reading or understanding what people tell you to do.  
It's like talking to a wall.


I suggested using network traffic analysis with e.g. ethereal to  
analyze the traffic between your server and the problematic client's  
browser.


Other posters also suggested browser tools like Mozilla/FireFox  
LiveHTTPHeaders and similar products for IE to analyze headers that  
are sent back and forth between the problematic browser and your server.


jens

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Re: POUND/VHM AND ZOPE HELL!!! was: Re: [Zope] Can't Find This Bug!

2006-08-16 Thread Paul Winkler
 On 16 Aug 2006, at 11:35, beno - wrote:
 So...
 * I cannot find any IP addresses in Z2.log that these clients would  
 be using to access their sites.
 * I can find plenty of examples of my own IP address, so I know  
 it's logging correctly.
 Therefore, it would appear that the requests coming from these  
 clients aren't reaching Zope. DO YOU AGREE WITH THAT CONCLUSION?

Probably.
(Note that Z2.log only includes requests for which a response
is sent to the client.  If for some reason a response is not
sent (e.g. the zope thread hangs, or the client disconnects)
nothing will be logged even though a request did reach zope.
But this may not be relevant to your situation, I don't know.)

I've not used Pound. Does it log IP addresses? Have you looked
at that log?

 However, if they *aren't* reaching Zope, why do they receive a  
 screen message like this: Zope \n Welcome to Web.vi where web.vi  
 is my personal site?

This is not a message that a default zope installation creates.
So where does it come from? I've no idea.
Is it possible that you've configured something other than zope to generate
such a message?  e.g. pound?

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