Re: Many CANCELED for Batch jobs today

Hi, Thanks for confirming, I'll investigate. Anash On Thursday, April 12, 2018 at 3:30:13 PM UTC-4, Ершов Александр wrote: > > Hello, Anash P. Oommen! > > This error has came back today > [11:43:09 12.04.2018] - [ADWORDS PUSHER]Running handler of the adwords > push. account: TO queue:

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REGUIRED

Hi Igor, This issue should be fixed already, are you still seeing errors? If yes, could you respond privately to send me a new SOAP request / response XML for a failing request? Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, April 11, 2018 at 11:55:46 AM UTC-4, Igor Shamin wrote:

Re: Best practice for downloading reports from multiple ClientCustomerIDs within an MCC account.

Hi Jonathan, This is a pretty old thread, but to answer your question, 1. Download the AdWords API .NET library. https://github.com/googleads/googleads-dotnet-lib 2. The GetAccountHierarchy example

Re: Many CANCELED for Batch jobs today

Folks, We had an issue at our end that might have triggered this error. For now, we rolled back the build, so errors should go away. If it continues, feel free to ping this thread with specific job IDs and I'll investigate. Cheers Anash P. Oommen, AdWords API Advisor. On Tuesday, April 10,

Re: Can AdGroupAdReturnValue Contains an AdGroupAd with its Policy Summary?

Hi Alex, The answer is "Maybe". Policy approval is asynchronous (including manual review steps), so you might not get back a PolicySummary field in response when you upload the ad. The only time you know for sure that the ad has no errors is when your ad's combinedApprovalStatus

Re: Can You Use The AdWords API To Access The Ad Preview & Diagnosis Tool?

Hi Syam, No, this feature is still not supported in AdWords API. Most developers end up building their own preview tool as a workaround, so we've kept this feature as lower priority. Anash P. Oommen, AdWords API Advisor. On Thursday, March 22, 2018 at 1:54:20 AM UTC-4, syams...@synchroweb.com

Re: QueryError.INVALID_DURING_CLAUSE For CALL_METRICS_CALL_DETAILS_REPORT

Hi Biniam, This thread is really old, could you start a new thread please? Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, March 14, 2018 at 5:41:39 AM UTC-4, Biniam Asnake wrote: > > Any update on this since I am having a similar problem. > > On Thursday, May 15, 2014 at 5:37:26 PM

Re: Some keywords are failing whole volume batch in TargettingIdeaService

Folks, We have a fix in place now, could you try and see if the behaviour between API and UI are consistent? Feel free to post examples that don't work on this thread. Cheers Anash P. Oommen, AdWords API Advisor. On Friday, March 2, 2018 at 12:44:00 PM UTC-5, Anash P. Oommen (AdWords API

Re: Some keywords are failing whole volume batch in TargettingIdeaService

Hi cv, We still have this issue in some form or the other - different combinations of keywords, targets, etc. We are working on a more complete resolution, but I still don't have a date for it yet. I'll update this thread when I have a fix. Cheers Anash P. Oommen, AdWords API Advisor. On

Re: Cannot upload media bundle using API (code from example)

Hi Peter, It is still possible that this will fail, due to this: https://greensock.com/forums/topic/17508-google-will-no-longer-support-html5-ads-with-clickability/. The file pointed to by our guide uses ExitApi.js. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, February 14,

Re: Adroup Performance Report download Invalid Column Error

Hi Alexandros, This issue should be fixed now. Could you please check to see if it works? Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, January 10, 2018 at 3:05:39 PM UTC-5, Anash P. Oommen (AdWords API Team) wrote: > > Hi Alexandros, > > We are aware of this issue, and are

Re: Bug - "Label IDs" column heading now missing from reports

Hi Pierre, This issue is now fixed. Could you please check at your end and see if it works for you? Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, January 10, 2018 at 2:57:50 PM UTC-5, Anash P. Oommen (AdWords API Team) wrote: > > Hi Pierre, > > We are aware of this issue and are

Re: Adroup Performance Report download Invalid Column Error

Hi Alexandros, We are aware of this issue, and are working on a fix. Could you please follow this thread where I am trying to consolidate the reports? https://groups.google.com/forum/?utm_medium=email_source=footer#!msg/adwords-api/SjvmD9lyNAQ/x-o3_lxbAQAJ Cheers Anash P. Oommen, AdWords API

Re: throwing DetailedReportDownloadResponseException with 400 Response code.

Hi Raneen, 400 exception happens if there's something wrong with the request being sent to the server. It could be because of an expired session; it could be because of a malformed request. Capturing the logs is the best way to tell for sure, because that gives you the raw HTTP response that

Re: Bug - "Label IDs" column heading now missing from reports

Hi Pierre, We are aware of this issue and are working on a fix. I'll update this thread as I hear from the team. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, January 10, 2018 at 3:21:56 AM UTC-5, Pierre-Luc Soucy wrote: > > We started getting reports with one invalid column

Re: Very slow batch job uploads (5.5+ hours)

Hi Bryan, This particular task is proceeding slowly because its operations are not ordered in a way that allows good batching. Try reordering operations such that similar operations are grouped together (e.g. all adgroup creations first, followed ad creations, criteria creations and

Re: IncomeRange

Hi Shreya, The requested IDs are now published at https://developers.google.com/adwords/api/docs/appendix/codes-formats#income-ranges. Let me know if that works for you. Cheers Anash P. Oommen, AdWords API Advisor. On Tuesday, January 2, 2018 at 11:47:59 PM UTC-5, Shreya Dama wrote: > > *My

Re: Very slow batch job uploads (5.5+ hours)

Hi Bryan, I've asked the team to investigate based on the information you provided. I'll keep you posted. Cheers Anash P. Oommen AdWords API Advisor. On Thursday, January 4, 2018 at 2:19:33 PM UTC-5, Bryan wrote: > > Hi, I have replied privately with the details, please let me know if you >

Re: throwing DetailedReportDownloadResponseException with 400 Response code.

Hi Raneen, This looks to me as a combination of two issues - a server issue that's occasionally sending 400 responses, and the client library not being able to handle it correctly. For the first part, could you turn on logging and capture a failing request? The instructions are here:

Re: how to implement adwords api in asp.net mvc

Hi Jose, Apologies for the delay. I am the tech lead for the .NET client libraries. We have work in progress for supporting .NET Core (see https://github.com/googleads/googleads-dotnet-lib/issues/96). Unfortunately, we have a few blocking bugs that we have to fix before we add support for

Re: Can You Use The AdWords API To Access The Ad Preview & Diagnosis Tool?

Hi Anupam, Neither of these features are supported by AdWords API, and unfortunately I can't think of a way to automate this monitoring process either. Anash P. Oommen, AdWords API Advisor. On Wednesday, November 29, 2017 at 4:46:24 AM UTC-5, Anupam Sringeri wrote: > > Hi Anash, > > We would

Re: Keyword Planner responses with ERROR when one Keyword from Keywordsarray is not Found.

Hi Dimitri, Part of this discussion went private, but posting here for the benefit of future readers: This issue (similar to https://groups.google.com/forum/#!msg/adwords-api/x8fmBwLkN10/RgCUHhfxBgAJ and https://groups.google.com/d/topic/adwords-api/HGLEHuA9xUw/discussion) has been fixed as

Re: Some keywords are failing whole volume batch in TargettingIdeaService

Hi Sebastian, Suk, This issue should be fixed as of today. Let me know if you continue seeing more issues. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, October 26, 2017 at 2:27:19 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Hi Sebastian, Suk, > > I still don't have an

Re: strange results from TargetingIdeaService (keyword planner)

Hi Daphna, This issue should be fixed as of today, let me know if you continue seeing more instances of this issue. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, November 2, 2017 at 4:12:26 PM UTC-4, Daphna Wegner wrote: > > > Is there any progress on this issue? Is it scheduled to

Re: Some keywords are failing whole volume batch in TargettingIdeaService

Hi Sebastian, Suk, I still don't have an update from the team. We are still working on a fix. Thanks, Anash P. Oommen, AdWords API Advisor. On Thursday, October 26, 2017 at 5:28:15 AM UTC-4, Sebastian wrote: > > Hi Anash, > > any news on this topic? > > Thanks > Sebastian > -- --

Re: Some keywords are failing whole volume batch in TargettingIdeaService

Hi Suk, Thanks for reporting. I've asked the relevant team to investigate further. I'll keep you posted. Cheers Anash P. Oommen, AdWords API Advisor. On Tuesday, October 3, 2017 at 5:30:26 AM UTC-4, PPC London wrote: > > > Hi All > > I am having an issue with TargetingIdeaService while getting

Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

Hi Tirtha, Could you kindly open a new thread if the issue persists? ERROR_GETTING_RESPONSE_FROM_BACKEND is a somewhat generic error, so your issue might be unrelated to this old thread. Cheers Anash P. Oommen AdWords API Advisor. On Wednesday, September 27, 2017 at 3:01:50 PM UTC-4, Tirtha

Re: .NET API: AdwordsAppConfig.EnableSoapExtension not more available in API 201708

Hi Wolfgang, As of v201708, the .NET library's logging doesn't depend on Soap Extension, so you can remove to call to EnableSoapExtension AND SoapExtensions.RegisterSoapExtension calls. If you need to capture SOAP logs, then you'd have to create a TraceSource

Share your feedback about the AdWords API

Since the early days of the AdWords API , we've continually evolved the platform to help you more efficiently and creatively manage large or complex AdWords accounts and campaigns. To learn more about what's working well and what could be improved,

Re: Oauth2 with Test Service Account

Hi John, Looks like you reported this issue? https://github.com/googleads/googleads-java-lib/issues/122 Could you follow up on that issue tracker? I've talked to the Java library owner and he is aware of it. He will work with you over the issue tracker thread. Cheers Anash P. Oommen, AdWords

Re: Broken batch job status data and duplicate results

Hi Christian, This issue is resolved now. Let me know if you continue to see errors. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, July 26, 2017 at 4:26:06 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Hi Christian, > > We have an ongoing issue at our end that causes the

Re: Batches mysteriously got CANCELLED

Hi Naphat, This issue should be resolved now. Let me know if you continue seeing issues. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, July 26, 2017 at 4:23:56 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Hi Naphat, > > We have an ongoing issue at our end that causes

Re: Broken batch job status data and duplicate results

Hi Christian, We have an ongoing issue at our end that causes the error you are seeing. I'll update this thread with more details as I hear from the team. Cheers Anash P. Oommen, AdWords API Advisor. On Tuesday, July 25, 2017 at 12:20:11 PM UTC-4, Christian wrote: > > Hi, > > recently we

Re: Batches mysteriously got CANCELLED

Hi Naphat, We have an ongoing issue at our end that causes the error you are seeing. I'll update this thread as I have more updates. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, July 26, 2017 at 3:53:14 AM UTC-4, naphat.theera...@lazada.com wrote: > > Hi, > > I am having an

Re: How much advantage in efficiency can I expect from using Batch Job Service on <1000 customer accounts?

Hi Kruger, Looks to me like the workload that you have to process isn't high - assuming you want to update bids for all the keywords in a single account, you are looking at ~3*100*10 = 3000 mutate operations per account. As you guessed, you can easily spread it over ~10 synchronous calls per

Re: Our AWQL response latency has increased 3x recently. Is it just us?

Hi Dorian, If you can use the "Reply to Author" share your reporting HTTP logs, it would be most helpful. I want to make sure if this is related to the same issue or not before confirming. Cheers Anash P. Oommen, AdWords API Advisor. On Monday, June 26, 2017 at 2:52:58 AM UTC-4, Dorian Kind

Re: Slow AWQL Responses

Hi Manas, I'm locking this thread to prevent more users from adding onto this thread instead of the main thread, where I'll add updates. Please continue following that thread for future updates. Thanks Tomas for posting the main thread link. Cheers Anash P. Oommen, AdWords API Advisor. On

Re: Ad approval status removed in v201705

Hi Mario, The old and new status don't quite match one to another, since the old status gives you only the approval status, whereas the new values give you more information like the approval state, approval status and the additional policy restrictions around the approval. Cheers Anash P.

Re: Our AWQL response latency has increased 3x recently. Is it just us?

Folks, The first stage of fixes are live on production. The latency should improve significantly, though there's still room for improvement. We are exploring more changes that should improve the latency further, bringing it closer to pre-June-6 values. I'll update this thread as more fixes are

Re: Our AWQL response latency has increased 3x recently. Is it just us?

Folks, We are pushing an update today that improves the report download latency. We will continue the investigations next week with a goal to bring it down even further, ideally to original levels. I'll update this thread as I hear from the team. Thanks everyone for your patience! Cheers

Re: Our AWQL response latency has increased 3x recently. Is it just us?

Folks, We are working on it, we don't have an ETA yet. I'll update this thread as I hear from the team. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, June 14, 2017 at 11:49:10 AM UTC-4, dev eloper wrote: > > Hi, > > We too have been suffering from a major lag when requesting

Re: Removal of AdGroupAd.approvalStatus from 2017.05

Hi Suvodhoy, Looks like you might be able to filter on CombinedApprovalStatus in [APPROVED, DISAPPROVED] etc. I'm checking with the team to confirm if this is as designed, or is it a case of missing documentation. I'll update this thread once I hear from them. Cheers Anash P. Oommen, AdWords

Re: how to call adwords api from HTML5

Hi Subbu, I am not sure I follow. You can find endpoints for individual services at https://developers.google.com/adwords/api/docs/reference/ (lookup the documentation for each service). AdWords API is a SOAP API. SOAP uses XML as the payload format and HTTPS as the transport protocol. So yes,

Re: Repeated authorization code

Hi Warren, The relevant code to capture OAuth callback and exchange it with an access token / refresh token looks like this: https://github.com/googleads/googleads-dotnet-lib/blob/master/examples/AdWords/CSharp/OAuth/OAuthLogin.aspx.cs#L50. I assume you are (1) using the state parameter to

Re: How get CustomerId with OAuth 2.0

Hi Francesco, The https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201609/AccountManagement/GetAccountHierarchy.php code example should help you achieve your workflow, but for that to work, the access token you send as part of the request should belong to the

Re: AdWords Developer Tokens for Desktop Applications?

Hi Drew, Pretty much what Zweitze mentioned. Another thought that comes to mind is to reset the developer token on a regular basis and then have your desktop application download a binary module (e.g. dll) from a licensed server. You'd probably want to shield against an HTTPs proxy like

Re: An existing connection was forcibly closed by the remote host

Hi Caihua, Could you try increasing the timeout in the .NET client library using the Timeout setting in App.config? See https://github.com/googleads/googleads-dotnet-lib/wiki/Understanding-App.config#general-library-behavior for details. The error you get could be due to a server somewhere

Re: Ads with Ad Customizer are not serving

Hi Sam, If you can share your Feed name and Customer ID by using the "Reply to Author" option, I can take a look. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, December 1, 2016 at 11:49:26 AM UTC-5, s...@feedonomics.com wrote: > > Hi Anash, > > Thanks for the help! We have our

Re: Ads with Ad Customizer are not serving

Hi Sam, You can find a guide here , and a PHP example here . And yes, if you don't have an ad customizer feed named

Re: Third Party ads are not being returned from the AdGroupAdService

Hi Dorian, As far as I know, there are no plans to expose these ad formats in the API. Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, October 18, 2016 at 7:34:32 AM UTC-4, Dorian Kind wrote: > > Hi there, > > sorry for reviving this old thread, but I just now experienced the same >

Re: Oauth2.0 directly generating access token once already allowed access

Hi, This thread is more than three years old, could you kindly open a new thread? Cheers, Anash P. Oommen, AdWords API Advisor. On Saturday, October 15, 2016 at 1:21:29 PM UTC-4, cv wrote: > > Hello, > > Again started to facing the issue after passing 'approval_prompt' => > 'force''. > > The

Re: Optional Path fields in Expanded Text Ads and CSV Reports

Hi Dorian, Thanks for reporting, I'll ask the reporting team to take a look. Cheers, Anash P. Oommen, AdWords API Advisor. On Monday, October 17, 2016 at 12:51:38 PM UTC-4, Dorian Kind wrote: > > Hi, > > I just noticed that with ETAs, the path1 and path2 fields are optional—you > can create an

Re: ConversionValue - wrong number format returned by the API

Hi Marcelo, Chirag, I'll check with the team to see if this is an issue at our end. That said, the values are escaped properly with double quotes, so the CSV itself is well formed. You can use a csv parser library to parse these values correctly. E.g. Java has a library here

Re: How to create MCC account using google adwords api in php

Hi, You could start with the instructions at our getting started guide . It covers all the details you need to know to get started with AdWords API. We provide a client library in PHP so that it is easy to work with the API.

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

Hi Sebastian, I'll work on updating the docs, meanwhile here's the behaviour for your reference. 1) QS is (still) a number in the range 1-10. 2) Starting v201605, you get -- if there's no quality score information for a keyword. HasQualityScore will be set to false in this case. 3) You may get

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

Hi Sebastian, Looks like we don't track quality score for deleted entities, that's why those are getting reported as zero. I'll take a look at our guide and update it with missing information. Cheers, Anash P. Oommen, AdWords API Advisor. On Wednesday, July 13, 2016 at 2:50:02 PM UTC-4,

Re: Error CANNOT_ATTACH_BIDDING_STRATEGY_TO_ADGROUP /_CAMPAIGN

Hi Asker, This is an old forum thread, could you kindly start a new thread for your question? Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, July 7, 2016 at 5:57:58 PM UTC-4, Asker wrote: > > The discussion here says: "Starting with v201402, you can no longer > enable enhanced

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

Hi Sebastian, Thanks for sharing the report; I've shared it with the team working on this change. I'll update you as I hear from them. Cheers, Anash P. Oommen, AdWords API Advisor. On Wednesday, July 6, 2016 at 1:53:55 PM UTC-4, sebastian.lame...@despegar.com wrote: > > Could you please share

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

Hi Sebastian, Could you please share one or more (campaign ID, ad group ID, keyword) where this is happening? Also, have you noticed any instance where the value is zero and the keyword is not deleted? Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, July 5, 2016 at 11:05:42 AM

Re: warning BC40000: 'Public Property OAuth2CertificatePath As String' is obsolete: 'Use OAuth2SecretsJsonPath property instead.'

Hi, I'm working on the changes required for the docs right now, but OAuth2SecretsJsonPath represents the JSON file you download from the Google Developer console when creating a new service account. The UI provides you two options - download the certificate as a P12 file + password (which

Re: Can You Use The AdWords API To Access The Ad Preview & Diagnosis Tool?

Hi, You could run an ad performance report and filter by AdNetworkType=SEARCH to find out whether your ad is serving on Google Search. The ability to see an ad preview is a UI feature; if you want that in

Re: How to implement IOS conversion tracking SDK for client based app

Hi, Could you kindly use the "Reply to Author" and share with me the following details? 1) Your AdWords customer ID 2) The conversion ID, label and value you are sending to the server. 3) The conversion tracker name as shown in AdWords UI 4) The dates for which you are trying to update the

Re: Error internal_failure OAuth2Exception

Hi, This was an outage related to Google Cloud services. For future reference, any OAuth2 outage should show up on https://status.cloud.google.com/. For instance, today's outage is listed here . Cheers, Anash P. Oommen, AdWords API

Re: Storing updatedOn as UTC

Hi Warren, Yes, the AdWords API .NET library assumes that UpdatedOn uses the same timezone as the server timezone. So if you use UpdatedOn in UTC and the server timezone is UTC+1, the library would always think that the token is expired. Could you file a feature request on

Re: Python client Internal_Api_Error

Hi, Apologies for the delay, could you kindly check and see if this error is still replicable? If yes, could you kindly reply privately using the "Reply to Author" option and send me a log? The details for capturing the logs are available here

Re: EntityCountLimitExceeded.ACCOUNT_LIMIT too many budgets ??

Hi Subin, There's an upper limit on the number of active shared budgets we allow in an account. To fix the issue, - Login to your AdWords account and navigate to shared budgets. - Find all the budgets that don't have an associated campaign. - Delete some of them. You can also do this through

Re: Ad Rotation within an AdGroup with both Non Mobile and Mobile targeting

Hi Giles, As far as I know, the mobile device preference (30001) means that we will do a best effort to serve this ad on mobile, but it's not 100% guaranteed. The other two ads will serve on desktop and mobile. If you want them to serve only on desktop, you'd want to set a very low bid

Re: [OfflineConversionError.UNAUTHORIZED_USER @ operations[0].operand].

Hi Karl, This feature request has been marked as not feasible since this change affects a lot of systems that we have in place today. Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, March 3, 2016 at 9:03:23 AM UTC-5, Karl Adler wrote: > > Is there any known solution yet, how to

Re: Support of Universal App Campaigns

Hi Amir, No, this isn't supported yet. Please watch our release notes for updates in a future version. Cheers, Anash P. Oommen, AdWords API Advisor. On Wednesday, February 24, 2016 at 8:31:16 AM UTC-5, Amir Shoval wrote: > > Hi

Re: BatchJobUtilities Upload taking too long

Hi Biniam, Could you kindly open a new thread? This one is discussing the .NET library and I don't want the two discussions to get mixed up. Cheers, Anash On Tuesday, February 23, 2016 at 8:44:31 AM UTC-5, Biniam Asnake wrote: > > @Anash > How can I increase the connection limit in the Java

Re: Lack of ConversionOptimizer and anonymous Target CPA

Hi Robert, You can find a lot of details about this change at https://plus.sandbox.google.com/+GoogleAds/posts/FP5XUu5DayT. Support for this feature will be added in a future version of the AdWords API, so some of the docs in the current version of AdWords API may not apply in the context of

Re: Automated Rules In Adwords API

Hi Guy, No, and we don't have any future plans either. Automated Rules functionality is pretty straightforward to replicate using Scripts, see https://developers.google.com/adwords/scripts/docs/solutions/multi-bidder for an example. Cheers, Anash P. Oommen, AdWords Scripts Team. On Thursday,

Re: BatchJobUtilities Upload taking too long

Hi Rafael, If you have access to Web.config, try adding In it. I'd also recommend upgrading to the newest library version that I plan to push later today. It has some fixes on BatchJobUitlities, hopefully that should address the issues you are facing. Cheers, Anash