Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

Hello, We have identified the cause of this and are in the process of rolling out a fix. I would expect it to be live sometime early next week, but I will post again here when I confirm that it is rolled out. Regards, Mike, AdWords API Team On Wednesday, April 18, 2018 at 3:18:13 PM UTC-4,

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

Hello, Not yet. I will keep this thread posted with new information as it is available. Regards, Mike, AdWords API Team On Tuesday, April 17, 2018 at 6:43:24 AM UTC-4, vygintas.s...@adform.com wrote: > > Hi, > > Any updates on this one? > > BR, > Vygintas > > On Monday, April 16, 2018 at

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

Hello, We have gotten another report of this same issue, so I've escalated for our team to take a look. I will let you know as soon as I have more information to share. Regards, Mike, AdWords API Team On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag (AdWords API Team) wrote:

Re: Accessing the "Ad Suggestions" setting of an Account through the API?

Hello, I will file a feature request for this, as that does sound impractical. Unfortunately, I cannot comment on any timelines for future releases or when it may eventually be supported, if at all. Regards, Mike, AdWords API Team On Thursday, March 29, 2018 at 5:07:01 PM UTC-4, Matthew

Re: Accessing the "Ad Suggestions" setting of an Account through the API?

Hello, Modifying this feature is not currently supported in the AdWords API. Regards, Mike, AdWords API Team On Friday, March 9, 2018 at 3:44:12 PM UTC-5, Sean Hayes wrote: > > Hello > > I have multiple accounts running on Adwords that are currently using the > enabled "Ad Suggestions" setting

Re: Ongoing issues with LabelService.get

Hi everyone, All issues with LabelService should now be resolved. Please make sure to file issues on the forum if you encounter any more difficulties with using this service. Regards, Mike, AdWords API Team On Tuesday, November 14, 2017 at 3:20:07 PM UTC-5, Michael Cloonan (AdWords API Team)

Re: Max number of days for membershipLifeSpan in CrmBasedUserList (v201509 AdWords API)

Hello, You're right, the range for MembershipLifeSpan has been expanded to 540 days, or you can even use the value of 1 for no expiration. I will take a look at updating our sample code to reflect this. Regards, Mike, AdWords API Team On Wednesday, February 21, 2018 at 5:30:13 PM UTC-5,

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

Hello, I apologize for the extended delay before I was able to get back to you. To use the third party upload metadata, you can get the bridge map version id and the parner id from your Google business development representative. If you do not have such a representative, then you should be

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

Hello, I will investigate how exactly those values are meant to be communicated to you in this case. From the way it was explained to me, it seemed like the partnerId should be known from the time you are initially set up as a data partner, and the bridgeMapVersionId is something that will

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

Hello, It sounds like you should probably be using FirstPartyUploadMetadata instead, along with setting the uploadType to STORE_SALES_UPLOAD_FIRST_PARTY. The third party

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

Hello, I apologize for the slow turnaround. I still haven't been able to determine exactly how these fields are meant to be used. I have escalated the priority internally in hopes of getting a response quickly. I will let you know as soon as I find out more myself. Regards, Mike, AdWords API

Re: How can I retrieve conversion using ConversionTrackerService

Hello, Can you please reply to me privately with the Customer ID and the name/id of the conversion tracker you're trying to retrieve so I can take a closer look? You can use "Reply privately to author" at the top right of my post. Thanks, Mike, AdWords API Team On Monday, November 27, 2017 at

Ongoing issues with LabelService.get

Hi everyone, We are aware of ongoing issues with labels recently created through the AdWords API or AdWords Scripts, including: New labels may not be visible in the AdWords UI or retrievable through the AdWords API or AdWords Scripts. Users cannot create new labels with names matching the

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

Hello, As this is a new feature, I am still trying to track down someone who knows it well so that we can provide you more information and hopefully improve the documentation as well. I apologize for the delay. Regards, Mike, AdWords API Team On Monday, November 13, 2017 at 2:14:48 PM UTC-5,

Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

Hello, I am looking into the intended usage for these fields and I will respond here again once I have more information to share. Regards, Mike, AdWords API Team On Wednesday, November 8, 2017 at 8:49:44 PM UTC-5, Steve Wilhelm wrote: > > Getting the following error > > ERROR:suds.client: > >

Re: "--" for crossDeviceConversions since yesterday

Hello, I'm going to get in contact with some of the people responsible for the decision to try to make sure that we improve the rollout plan for changes like this in the future. I sincerely apologize for this change with no notice, I was surprised by it as well. Regards, Mike, AdWords API

Re: "--" for crossDeviceConversions since yesterday

Hello, This change to return '--' under some circumstances is intentional. This value indicates that there is not enough information to calculate a value yet. Regards, Mike, AdWords API Team On Monday, October 30, 2017 at 12:46:15 PM UTC-4, Michael Cloonan (AdWords API Team) wrote: > >

Re: "--" for crossDeviceConversions since yesterday

Hello, I have reached out to our engineering team to take a look. Hopefully we will be able to revert to the previous behavior so '--' is not returned. I will update here when I have more information. Regards, Mike, AdWords API Team On Monday, October 30, 2017 at 6:41:46 AM UTC-4, Zweitze

Re: AWQL Reporting slowdown?

Hello, Thanks for the extra context. I will relay this to the team and I will share here when I have any updates. Regards, Mike, Adwords API Team On Wednesday, October 18, 2017 at 5:53:17 AM UTC-4, AdWordsApiUser wrote: > > I don't have numbers prior to September 7, because we did not do per

Re: AWQL Reporting slowdown?

Hello, Thanks for the answers to my questions, AdWordsApiUser. For the last question, can you give the real-time it takes to run reports previously and now, rather than just how much slower it is relatively to before? Regards, Mike, AdWords API Team On Tuesday, October 17, 2017 at 3:02:12 AM

Re: AWQL Reporting slowdown?

Hello, No changes were made that should affect reporting speed, so I have some followup questions to see if we can determine the root cause here. - Is this across all report types, or is there a specific report type where you're seeing the slower behavior? - Do you see more rows get returned

Re: AWQL Reporting slowdown?

Hello, No updates yet. I will follow up with the team to see what they've found so far. I will post here when I have any information to share. Regards, Mike, AdWords API Team On Tuesday, September 26, 2017 at 5:00:47 AM UTC-4, AdWordsApiUser wrote: > > Any updates on this? Thanks! > > On

Re: AWQL Reporting slowdown?

Hello, No, that will not be necessary; you specifically specified AWQL so I wanted to know if you had done any tests narrowing that down. When you say your "job", you mean that your job runs multiple reports that, in aggregate, used to take 8 hours and now take 16, right? It's not a single

Re: AWQL Reporting slowdown?

Hello, Are you only seeing this issue with AWQL reports, or are you seeing the same issue if you run reports with the definition-style selector as well? I'm curious if it's AWQL-specific or if the slowdown is general to all reporting. Regards, Mike, AdWords API Team On Monday, September 18,

Re: Unexpected error when adding member to CrmUserList

Hello, I apologize for the confusion. This feature is restricted to a whitelist. We mentioned this in the release notes , and I will make sure that we update the documentation accordingly. Regards,

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

Hello, The team has made progress on determining the cause of this issue, but a fix is still in progress. I will let you know as soon as I have more information. Regards, Mike, AdWords API Team On Wednesday, August 23, 2017 at 2:15:24 AM UTC-4, Mediative Reporting wrote: > > Hello, is there

Re: AdGroupAdService not returning all ads

Hello, Can you reply to me privately (top right dropdown on my post) with the Ad Group/Ad IDs of some ads that you expect should have been returned but were not? Regards, Mike, AdWords API Team On Monday, August 21, 2017 at 3:58:29 AM UTC-4, Matej Drobnic wrote: > > Hi, > > I am having

Re: AdType for expanded dynamic search ad in AD_PERFORMANCE_REPORT

Hello, We have a solution in the works but I have nothing to share publicly yet, unfortunately. As soon as it is ready I or someone from my team will follow up again on this thread with more details. Regards, Mike, AdWords API Team On Monday, June 26, 2017 at 7:42:46 AM UTC-4, Dongliang Yu

Re: AdType for expanded dynamic search ad in AD_PERFORMANCE_REPORT

Hello, Thank you for the extra information. We are currently discussing the best way to handle this. I will respond again to this thread when I have more information to share. Regards, Mike, AdWords API Team On Sunday, June 18, 2017 at 10:49:10 PM UTC-4, Dongliang Yu wrote: > > Hi Mike, > >

Re: API Geo targeting, GEO_PERFORMANCE_REPORT, and Google Maps

Hello, This forum is for help with the AdWords API specifically. If you have a question about the web interface, you should ask at the official AdWords community . Regards, Mike, AdWords API Team On Saturday, June 17, 2017 at 8:49:46 AM UTC-4, cv wrote: >

Re: Difference between keyword search volume trough API and Keyword planner tool

Hello, Unfortunately, there is no guarantee that the TargetingIdeaService or TrafficEstimatorService will offer exactly identical results to the Keyword Planner on the web interface. This may be one of those cases where the differences manifest, and there is simply nothing we can do to get

Re: Adwords API Upgraded to v201609 since more than a month but still it says "You've submitted 3.59% of your AdWords API requests to v201607 within the past seven days"

Hello, I just re-ran an analysis for this account, and it looks like all calls are on v201609 now. Perhaps the previous analysis was run right at the tail end of your transition. Keep in mind that v201609 is the next version to be sunset, and is currently scheduled to be removed on October 2,

Re: AdType for expanded dynamic search ad in AD_PERFORMANCE_REPORT

Hello, Can you confirm what version of the API you're using to make this request? I believe it's an issue with how the reports are published, but this may vary by version and knowing your version will help me narrow down. I believe that this is currently under the "UNKNOWN" umbrella, so I'm

Re: ConversionTypeName segment in VIDEO_PERFORMANCE_REPORT cannot be used with Conversions metric

Hello, In some cases, a single click can be counted towards more than one conversion type. In reports where this interaction would produce confusing or altogether incorrect data, the fields are instead marked as incompatible with each other. Regards, Mike, AdWords API Team On Wednesday, June

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hello, We have rolled out some improvements to the MediaService that should reduce or eliminate these unexpected errors when uploading images. Regards, Mike, AdWords API Team On Monday, April 17, 2017 at 5:10:54 AM UTC-4, irene.are...@jot-im.com wrote: > > Ok Anash, if I try again and the

Re: Stalling batch jobs may be back?

Hello, We have finalized all those jobs for you. We're looking into making sure that this doesn't continue to happen going forward with new jobs as well. Regards, Mike, AdWords API Team On Thursday, June 1, 2017 at 8:57:24 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > I

Re: Stalling batch jobs may be back?

Hello, I have contacted the team to have them investigate those IDs and see if they can get them canceled for you. I'll let you know when I hear back. Regards, Mike, AdWords API Team On Thursday, June 1, 2017 at 4:31:57 AM UTC-4, Džiugas Petkevičius wrote: > > I think we experiencing same

Re: Ad Performance Report. 'status' field return value

Hello, Thanks for the report. I do not believe this is expected; you should be getting values like "ENABLED" or "PAUSED", as you said. I will follow up with our engineering team and let you know when I have any information to share. Regards, Mike, AdWords API Team On Wednesday, May 24, 2017

Re: Get rules of a REMARKETING UserList

Hello, That is correct, the advanced options do push it into the bucket of unsupported list types via the API. That should be included along with the other requested types from this thread, if that feature is indeed built out into the API. I can say that the team is still aware of the request,

Re: Rails Adwords API - cannot load such file -- adwords_api

Hello, Can you provide more details about exactly what you're trying to include? Once the adwords_api gem is installed, you should simply have to have a line: require 'adwords_api' If that's not working, please double-check that the google-adwords-api gem is correctly installed. Regards,

Re: BatchJob runtime performance issue

Hello, The team has determined that the issues at this time were transient and that everything should be going smoothly again now. I apologize for the inconvenience. Please make a new thread if the slowdowns occur again so that we can investigate! Regards, Mike, AdWords API Team On Monday,

Re: BatchJob runtime performance issue

Hello, There are no particular performance guidelines or guarantees I can share with you. The team is currently looking into why the BatchJobService may be performing slower than expected, and I will let you know when I have any more information. Regards, Mike, AdWords API Team On Monday,

Re: BudgetOrdreService Whitelisting

Hello, BudgetOrderService is only useful if you're using consolidated billing for invoices. If that's the case and you think it would help you out, please reply to me privately with a brief summary of the use case and the account ID you want whitelisted and I can file on your behalf. Regards,

Re: What changes are included in the CustomerSyncService?

Hello, No, changes like that should not affect the CustomerSyncService. The main use case of service is intended to keep the data structure of the account in sync if there are multiple entities that access the account. For example, you can grab a list of changes since the last time you looked

Re: auth.ini how to set up?

Hello, Most of the information that goes in the auth.ini file isn't related to any AdWords account. Your developer token authenticates that you're allowed to make API calls. The client ID and client secret tell the server what application is making the call. The refresh token authenticates

Re: retrieve keyword ideas in bulk - using AdWords API / TargetingIdeaService

Hello, Yes, this is a correct usage. Each get request to the TargetingIdeaService is treated independently. You can use the same instance of TargetingIdeaService in your local code for each request. Regards, Mike, AdWords API Team On Monday, November 28, 2016 at 1:52:57 PM UTC-5,

Re: retrieve keyword ideas in bulk - using AdWords API / TargetingIdeaService

Hello, Each call to the TargetingIdeaService is only able to provide results for a single separate query. If you have 10k unique entities that each require separate contexts for the TargetingIdeaService, then unfortunately, yes, you will need to make 10k different calls. Regards, Mike,

Re: Bug Report: AccountPerformanceReport does not include data from Universal App Campaigns

Hello, Universal App Campaign data is only available in the Campaign Performance Report currently. I can share your feedback with the team that you'd like it in other reports as well. Regards, Mike, AdWords API Team On Thursday, November 17, 2016 at 2:26:37 PM UTC-5, AdWordsApiUser wrote: > >

Re: Hi experts i am gettting issue in setup google adwords api in php

Hello, It appears that this account is an AdWords Express account, which I do not believe is accessible through the API. Please try following the same steps you tried but using a regular AdWords account to see if that resolves the issue. Regards, Mike, AdWords API Team On Wednesday, November

Re: Trying to find some c# sample code for sending a Dynamic Remarketing csv file up to Google's AdWords system.

Hello, When I said "ad creation", I was referring to "Dynamic Ads" as described here: https://support.google.com/adwords/answer/3124536 This cannot be done via the API, and is a one-time step that needs to be done on the web interface before you begin. Yes, feeds are very much like custom

Re: Trying to find some c# sample code for sending a Dynamic Remarketing csv file up to Google's AdWords system.

Hello, You can modify what data appears in these ads using the Feed Services, but you don't have to limit to one request at a time. You should be able to create thousands of feed items in a single mutate request by adding more operations. The guide probably only shows one because it wants to

Re: Stalling batch jobs may be back?

Hello, I've passed along the ID you gave, and the team will check whether that's the same issue as the previous one you encountered. I believe that you may be able to reduce risk of this occurring by splitting jobs into multiple smaller batches, but I am confirming with the team about whether

Re: Stalling batch jobs may be back?

Hello, We have cleared out the current queue of stalled jobs for your account, and have generated download URLs for those jobs so you can fetch results for each one. Please let me know if this issue recurs while we're working on fixing the underlying problem. Regards, Mike, AdWords API Team

Re: Stalling batch jobs may be back?

Hello, I apologize for the slow response. I will see what we can do about the currently running jobs to clear things up and let you run new ones. Regards, Mike, AdWords API Team On Monday, October 31, 2016 at 9:46:11 AM UTC-4, Adrian Ghizaru wrote: > > Hi Mike! > > Thank you so much for

Re: Stalling batch jobs may be back?

Hello, These jobs actually ran into a very rare issue that caused the stall. My suggestion is to retry these specific operations, and it will likely not recur. You may be able to reduce the likeliness even more by splitting the job into a few smaller batches. Engineering is planning a fix for

Re: Stalling batch jobs may be back?

Hello, Thanks for the report. I'm going to look into it and let you know what I find. Regards, Mike, AdWords API Team On Friday, October 28, 2016 at 11:28:03 AM UTC-4, Adrian Ghizaru wrote: > > Hello! > > We are experiencing problems similar to the stalling batch jobs from May - > July of

Re: Question About Label Limits

Hello, That is correct. You can have 100,000 total different labels, but a given label can apply to any number of entities. Regards, Mike, AdWords API Team On Thursday, October 27, 2016 at 11:49:36 AM UTC-4, Dorian Kind wrote: > > Hi Mike, > > many thanks for your quick response and the

Re: Question About Label Limits

Hello, I have updated the documentation on limits to address the parts that were missing before. Please see the updated documentation and let me know if you still have any questions. Regards, Mike, AdWords API Team On Monday, October 24, 2016 at 1:44:15 PM UTC-4, Michael Cloonan (AdWords API

Re: Question About Label Limits

Hello Dorian, This is a great question. I'm not sure of the specific limits, so I'm going to do a little research to find out, and I will update the documentation to show my findings. I'll let you know as soon as I have an answer. Regards, Mike, AdWords API Team On Monday, October 24, 2016 at

Re: Different results in Web Interface and API

Hello, Not yet. The engineering team is still investigating. I will update here as I have more to share. Regards, Mike, AdWords API Team On Thursday, October 13, 2016 at 9:27:40 AM UTC-4, Владислав Соколенко wrote: > > Hello. > > Can you tell me, is problem solved or not? > > четверг, 15

Re: ERROR_GETTING_RESPONSE_FROM_BACKEND- Unable to read report data

Hello, I will look into how we can improve this to be more discoverable. That is a good point that the field name represents different pieces of data depending on the context. Thanks for the feedback. Regards, Mike, AdWords API Team On Tuesday, October 11, 2016 at 1:52:53 PM UTC-4, Tyler

Re: ERROR_GETTING_RESPONSE_FROM_BACKEND- Unable to read report data

Hello, The current behavior is the intended behavior. I was under an incorrect impression when I was first trying to diagnose the issue. Regards, Mike, AdWords API Team On Tuesday, October 11, 2016 at 12:52:17 PM UTC-4, Tyler Murphy wrote: > > Will the behavior be changed so that it works the

Re: Overdelivery Credits not reported in BudgetOrder spendingLimit

Hello, Thank you for your thoughts. I don't think there are any plans to reveal spend information through the API directly, except in reports, unfortunately. That said, when I was investigating this issue yesterday after my post, I did find that there were other users who had the same concern

Re: Overdelivery Credits not reported in BudgetOrder spendingLimit

Hello, Since neither the spendingLimit nor the totalAdjustments is including the overcharge credit, I'm tempted to say that it's working as intended. You may want to change the check you make vs. the reporting data to see if you've spent *at least* as much as your spending limit indicates,

Re: получение баланса аккаунта adwords

Hello, This error usually means that you're trying to run a report with your manager account, rather than with a client account. Reporting only works on the client account level; you can only report on a single account at a time. Please try running the report on your client account and see if

Re: Get rules of a REMARKETING UserList

Hello, This list is a "Visitors of a page who did not visit another page" list in the web interface, which is not yet fully supported by the API. Currently only "Visitors of a page" and "Visitors of a page during specific dates" are supported. I have requested that we support more types of

Re: ERROR_GETTING_RESPONSE_FROM_BACKEND- Unable to read report data

Hello, I have learned that in CONTAINS_ALL queries for labels, you have to specify the Label ID, not the string. Please try again with the ID for "PLAs" and let me know if that works. Regards, Mike, AdWords API Team On Wednesday, September 21, 2016 at 1:39:15 PM UTC-4, Tyler Murphy wrote: > >

Re: Different results in Web Interface and API

Hello, I apologize for the very slow turnaround on this issue. I have escalated internally again as much as I am able to, so hopefully someone will take a serious look soon. Until then, unfortunately, I have nothing more to share. Regards, Mike, AdWords API Team On Thursday, September 15,

Re: API Bug - invalid value for Float(): "NaN"?

Hello, The engineering team has implemented a fix that should prevent NaN values in this case. Please let me know if you're still having difficulties. Regards, Mike, AdWords API Team On Tuesday, December 15, 2015 at 8:57:20 AM UTC-5, Michael Cloonan (AdWords API Team) wrote: > > Hello, > >

Re: Targeting Idea Service STATS CollectionSizeError.TOO_MANY

Hello, No, currently none of the client libraries do validation on values like this when making requests, although it's an interesting idea. I'll share the idea with the client libraries team. Regards, Mike, AdWords API Team On Wednesday, September 7, 2016 at 1:32:42 PM UTC-4, Alex Benusovich

Re: Targeting Idea Service STATS CollectionSizeError.TOO_MANY

Hello, We have determined that the current limit is actually 700, and we're going to update the documentation to reflect that. I apologize for the inconvenience. Regards, Mike, AdWords API Team On Tuesday, September 6, 2016 at 7:31:35 PM UTC-4, Alex Benusovich wrote: > > Any news? > > On

Re: AWQL dateRange syntax problem

Hello, I'm glad you got it working in some capacity! If you ever do figure out what the difference is between the working state now and the failing state you had, please let me know, in case anyone else ever runs into a similar issue. Regards, Mike, AdWords API Team On Tuesday, September 6,

Re: AWQL dateRange syntax problem

Hello, Try removing the space after the comma, before the second date. Instead of DURING 20160716, 20160902, try DURING 20160716,20160902. If that doesn't work, I'll contact the owner of the PHP library to see if he's aware of any other limitations specific to PHP. Regards, Mike, AdWords API

Re: получение баланса аккаунта adwords

Hello, The good news is it looks like the request is formatted properly if you're getting that error. You are simply lacking credentials to make the request. Once you get those, the report should work properly. Specifically, your developer token is not approved to make requests to the AdWords

Re: получение баланса аккаунта adwords

Hello, The full required format is documented here: https://developers.google.com/adwords/api/docs/guides/reporting#prepare_the_request If the documentation is not providing you enough help to successfully make the request, then I sincerely suggest using the PHP client library I linked in my

Re: получение баланса аккаунта adwords

Hello, You can see a full example request, made via cURL, here: https://developers.google.com/adwords/api/docs/guides/reporting#complete_example >From there you should be able to determine how to set your parameters locally to generate the request. I think a better approach, however, might

Re: SOAP-ERROR: Parsing WSDL

Hello, The AdWords API is up and running fine at the moment. The only way the API can restrict access to an app or customer is via RateExceededErrors, which do not prevent access wholesale to SOAP WSDLs, but are rather properly formatted SOAP responses from the API. As you mentioned other

Re: TargetingIdeaService, 800 keywords provided, the limit, yet still get an error

Hello, Yes, that is correct. The limit is 700. We are already in the process of updating the documentation. I apologize for the inconvenience. Regards, Mike, AdWords API Team On Thursday, August 25, 2016 at 7:03:55 PM UTC-4, Chloe wrote: > > The real limit seems to be 700 (discovered with

Re: Complaint about PHP client library not fixing problems and closing issues prematurely

Hello, I will let the maintainers of that library know about this thread and that you are having difficulty commenting in that issue. Please know that their actions were meant to keep the issue tracker clean as best they could with their current knowledge. They reopened the issue as soon as

Re: INVALID_PRODUCT_BIDDING_CATEGORY

Hello, Here is the canonical list of Products & Service Categories: https://developers.google.com/adwords/api/docs/appendix/productsservices It is the same regardless of region. Regards, Mike, AdWords API Team On Thursday, August 25, 2016 at 9:26:29 AM UTC-4, Thakur Vishal wrote: > > Hi

Re: INVALID_PRODUCT_BIDDING_CATEGORY

Hello, Did you make any changes to the code before running the example? If so, try reverting those changes and run the example again. If not, you can file an issue against the Java library explaining that the example doesn't work, and the owner of that library will be able to address it.

Re: Some Thoughts on the {ignore} Parameter

Hello, Unfortunately, with product-level questions, we really cannot provide thorough support like we can for API level questions. I apologize that the AdWords Community didn't provide a better help in this case, but that is really the go-to for questions like this. That being said, I don't

Re: Targeting Idea Service STATS CollectionSizeError.TOO_MANY

Hello, I have reached out to the engineering team again to see if they've made any progress. I'm hoping to hear from them soon, and will let you know when I do. Regards, Mike, AdWords API Team On Tuesday, August 16, 2016 at 9:08:00 PM UTC-4, Alex Benusovich wrote: > > Hi Michael, > Any

Re: api version 201605

Hello, There will be no notification when the server side fix is applied to prevent this from happening again. I would make sure to include code to check for this case and log the batch job ID just in case. I apologize for the inconvenience. Regards, Mike, AdWords API Team On Monday, August

Re: api version 201605

Hello, As for the two job IDs you provided for this thread, engineering has just regenerated the download URLs, so you should be able to access the results now. Regards, Mike, AdWords API Team On Friday, August 12, 2016 at 8:32:02 AM UTC-4, Michael Cloonan (AdWords API Team) wrote: > >

Re: api version 201605

Hello, I apologize for that; it was simply a misunderstanding. I have reopened the other thread for us to track that issue separately, and we will be responding there once we've had a chance to look into it. Regards, Mike, AdWords API Team On Friday, August 12, 2016 at 5:42:25 AM UTC-4,

Re: api version 201605

Hello, I will pass these IDs along to engineering so they can get the download URL to show properly. Regards, Mike, AdWords API Team On Thursday, August 11, 2016 at 8:10:54 AM UTC-4, xtcsuk wrote: > > Hi Mike, > > Thanks for the clarification, looks like the empty download url bug still >

Re: OAuthTokenGenerator.exe reports "Your browser is not supported anymore. Please update to a more recent one"

Hello, I have confirmed that this is because the OAuth token generation no longer supports IE6. The WebControl identifies itself as IE6, and therefore is disallowed by the server side. The .NET client library team is currently working on an update to the token generator tool for the library.

Re: Deprecation of Converted Clicks

Hello, Older versions of the API will continue to support all fields they initially launched with unless we make a specific announcement about a change on our blog . Please see our Deprecation Schedule

Re: api version 201605

Hello, The bug that caused this issue has still not been fully addressed. Engineering is hard at work on getting that in as soon as possible. This means that it is possible (but very unlikely) that a job with operations moves into a DONE status, but erroneously shows that it has no operations

Re: Condition, Channel and Channel Exclusivity values in PRODUCT_PARTITION_REPORT translated to campaign's "Country of sale" language

Hello, I wanted to come back and just update this thread that this reported behavior is intended. The reports are intended to be the source of truth here, not the data retrieved from the ad groups. I apologize for the inconvenience and the long delay before this confirmation. Regards, Mike,

Re: api version 201605

Hello, The engineering team has confirmed that they are aware of a bug that can put jobs into this state when they shouldn't be. They do have a process they can perform on these "stuck" jobs to force them to return a correct DownloadUrl. If you provide me with a complete list of jobs that

Re: api version 201605

Hello, I apologize for the back and forth. I've contacted our engineering team to take a look at a specific job you provided and see if we can determine exactly what is going wrong from there. I'll let you know if I need more information from you or if I have any updates to share. Regards,

Re: How to get Customer Id using Access token for Non-MCC account

Hello, It should work in a test environment. Are you using a refresh token generated on a test account? If not, please try that. If you're still having trouble, please include a SOAP request/response so I can take a closer look. Regards, Mike, AdWords API Team On Saturday, August 6, 2016 at

Re: OAuthTokenGenerator.exe reports "Your browser is not supported anymore. Please update to a more recent one"

Hello, I apologize for the slow response time. I have escalated the issue within engineering and hopefully will have more information to share soon. In the meanwhile, the .NET client library team for the AdWords and DFP APIs have been made aware of this change and are looking into if there are

Re: api version 201605

Hello, Under normal circumstances, the job shouldn't move to Done unless some data has been provided and processed. That's why I'm so curious about what exactly made it into your request that allowed this to happen. Regards, Mike, AdWords API Team On Friday, August 5, 2016 at 11:03:35 AM

Re: How to get Customer Id using Access token for Non-MCC account

Hello, Use the CustomerService for this. The CustomerService does not require a CustomerID header to be specified, and will return the currently authenticated customer. The Customer

Re: Targeting Idea Service STATS CollectionSizeError.TOO_MANY

Hello, Thank you for providing the logs. I will pass them along to the engineering team to take a look and let you know when I hear back. Regards, Mike, AdWords API Team On Thursday, August 4, 2016 at 7:05:41 PM UTC-4, Anthony Madrigal wrote: > > Hi Alex, > > The limit has not changed as far

Re: api version 201605

Hello, I took a look at the log you provided. It appears that in the case where the downloadUrl is omitted, there were also no operations performed, which means there would be no results to share via the downloadUrl anyway. Do you have logs of exactly what operations you uploaded for such a

Re: Windows client reporting "Your browser is not supported anymore. Please update to a more recent one."

Hello, We've had another report of this behavior on this thread: https://groups.google.com/forum/?utm_medium=email_source=footer#!msg/adwords-api/lRfQqg84dNo/WCj7E_o-CQAJ I have alerted our engineering team. I am going to close this thread as a duplicate of the other one and post updates on

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