Re: AdNetworkType1 = mixed

2018-04-11 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Oksana, Sorry for your confusion. The MIXED AdNetworkType1 was added to prepare for the future feature of AdWords, which hasn't been fully released yet. And it doesn't mean to represent Youtube Video and Display Networks. Best, Thanet, AdWords API Team On Wednesday, April 11, 2018 at

Re: Do AdGroupCriteria support temporary IDs?

2018-03-29 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Lukas, Unfortunately, the fix is complicated than we thought so it's taking time. I'll update this thread once this is completed. Best, Thanet, AdWords API Team On Thursday, March 29, 2018 at 7:21:01 AM UTC+9, lukaskellingflix...@gmail.com wrote: > > Hi Thanet, > > any updates on using

Re: BudgetOrderService whitelist

2018-03-12 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Erik, Your account has been whitelisted. Best, Thanet, AdWords API Team On Friday, March 9, 2018 at 1:06:57 PM UTC+7, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hello Erik, > > We're processing this and will let you know when it's completed. > > Best, > Thanet, AdWords API

Re: BudgetOrderService whitelist

2018-03-08 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Erik, We're processing this and will let you know when it's completed. Best, Thanet, AdWords API Team On Friday, March 9, 2018 at 3:45:53 AM UTC+7, Erik Lissel wrote: > > > Hello! I would like to get our MCC, xxx-xxx-, whitelisted for using > BudgetOrderService.mutate. > > (I notice

Re: TargetingIdeaService: no results returned when in the keywords list there is at least one keyword with the term "news"

2018-03-08 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello All, Sorry for the long delay. This issue has been fixed. Please let us know if you're still faced with this issue. Best, Thanet, AdWords API Team On Saturday, October 21, 2017 at 12:16:33 AM UTC+7, Douglas Lewis wrote: > > There are many issues like this. if a single word or multi-word

Re: UNEXPECTED_INTERNAL_API_ERROR when calling LabelService or SharedSetService

2018-02-21 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Jianbo, This issue has been fixed. Please let us know if you still hit that error. Best, Thanet, AdWords API Team On Thursday, December 7, 2017 at 4:44:34 AM UTC+9, Jianbo zhu wrote: > > Hi, Adwords API team, > in the last few days, we have seen quite a few UNEXPECTED_INTERNAL_API_ERROR

Re: UNEXPECTED_INTERNAL_API_ERROR querying AdGroupAdService

2018-02-19 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello MdV, I'm confirming this and will get back to you when I have more information. Best, Thanet, AdWords API Team On Monday, February 19, 2018 at 3:04:56 PM UTC+9, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hello MdV, > > How often the error has happened? > The error can

Re: UNEXPECTED_INTERNAL_API_ERROR querying AdGroupAdService

2018-02-18 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello MdV, How often the error has happened? The error can happen sometimes when there are transient issues on the servers. Usually, the frequency of error will reduce and it will disappear within a few days. If the issue persists for many days, please let me know. Best, Thanet, AdWords API

Re: PHP pass credentials dynamically (not through adsapi_php.ini)

2018-02-05 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Jean, >From your narrated use case, I agree that what you've done is probably the best right now. Thanks for your time describing your use case so it can benefit other people too. Best, Thanet, AdWords API Team On Saturday, February 3, 2018 at 5:48:06 AM UTC+9, Jean-Fabrice Rabaute

Re: PHP pass credentials dynamically (not through adsapi_php.ini)

2018-02-02 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, Looking into this again, isn't the getOrFetchAccessToken method in OAuth2TokenRefresher similar to what you need? It can fetch a new

Re: BatchJobProcessingError.INTERNAL_ERROR while pushing extensions

2018-01-31 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Suvodhoy, Sorry for very long delay. The issue happening to your batch jobs has been fixed already. Please let me know if you're still faced with similar issues when creating batch jobs with similar numbers of operations. Best, Thanet, AdWords API Team On Tuesday, May 23, 2017 at 6:10:47

Re: PHP pass credentials dynamically (not through adsapi_php.ini)

2018-01-09 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Jean, Nice to meet you. I'm an owner of the googleads-php-lib. I'm still following up all your conversation with my colleagues but from what you said in this thread, The google/google-auth-library-php (which is used by the adwords library) > seem to have the same problem (The app is

Re: conversion tracking api, It's not visible on the AdWords site.

2017-12-26 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Daehyun, The REMARKETING category is not relevant in this context so that's why it's hidden. As I mentioned in the previous reply, please use other categories, e.g., LEAD, PURCHASE instead. Best, Thanet, AdWords API Team On Tuesday, December 26, 2017 at 5:14:46 PM UTC+9,

Re: conversion tracking api, It's not visible on the AdWords site.

2017-12-14 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Daehyun, It turns out that this line causes the conversion action to be hidden: adCallMetricsConversion.setCategory(ConversionTrackerCategory.REMARKETING); Could you please use other categories than this one, e.g., LEAD, PURCHASE? I'll work with engineering to see if this category should

Re: conversion tracking api, It's not visible on the AdWords site.

2017-12-14 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Daehyun, I'm checking this and will get back to you when I have more information. Best, Thanet, AdWords API Team On Thursday, December 14, 2017 at 12:33:20 PM UTC+9, daehyun@adwitt.com wrote: > > AdCallMetricsConversion adCallMetricsConversion = new > AdCallMetricsConversion(); >

Re: Do AdGroupCriteria support temporary IDs?

2017-12-04 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Bryan, Temporary IDs do not work in both AdGroupCriterionLabelOperation and AdGroupCriterionOperation now. Engineering is fixing this issue currently but we don't have ETAs yet. Best, Thanet, AdWords API Team On Monday, December 4, 2017 at 12:39:36 AM UTC-5, Bryan wrote: > > Hi Thanet,

Re: Do AdGroupCriteria support temporary IDs?

2017-11-26 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Agnel, Engineering are aware of this issue and working on the fix. I'll update this thread when this gets fixed. Best, Thanet, AdWords API Team On Friday, November 24, 2017 at 9:56:57 PM UTC+9, Agnel Waghela wrote: > > Hi Peter, > > Today I tried to assign label after all the labels and

Re: CustomerServer getCustomers throws UNEXPECTED_INTERNAL_API_ERROR

2017-10-10 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Gerrit, Thanks for letting us know and glad that you can solve the issue. I'll check if there is any information that we can add to our docs to make it clear. Best, Thanet, AdWords API Team On Saturday, October 7, 2017 at 1:51:31 AM UTC+9, gynt...@branch.io wrote: > > We changed our

Re: TargetingIdeaService: no results returned when in the keywords list there is at least one keyword with the term "news"

2017-10-06 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Mauro, We're investigating this issue and will get back to you when I have more updates. Best, Thanet, AdWords API Team On Friday, October 6, 2017 at 4:10:03 AM UTC+9, Mauro Guerrieri wrote: > > Hello, > i've been analyzing a very strainge behaviour of the targetingideaservice. > If i

Re: CustomerServer getCustomers throws UNEXPECTED_INTERNAL_API_ERROR

2017-10-06 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, We're investigating this issue and will get back to you soon. Best, Thanet, AdWords API Team On Friday, October 6, 2017 at 12:22:32 AM UTC+9, gynt...@branch.io wrote: > > Thanks for the reply Vincent! I'm still receiving the same error and > haven't been able to send a successful one

Re: UAC (Universal app campaigns) support in the API

2017-09-21 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello All, Sorry for taking this long time. I'd like to add a comment to close this loop. It turns out that the current infrastructure doesn't support showing total of many metric report fields if ClickType is included in the report definition, especially if Display campaigns are included.

Re: Requesting ALL_TIME ImpressionReach

2017-09-13 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Austin, Unfortunately, it seems there are no ways to fetch the lifetime reach. This seems true in the AdWords UI too based on this article . Regarding the detailed impression reach calculation, could you please reach out to the

Re: User Does Not Have Access to Template: 178

2017-09-11 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Trevor, It turned out that this template ID is already deprecated as it uses Flash. There are some other IDs that were deprecated too. I'll update our documentations so people don't get confused. Thanks gain for reaching out to us. Best, Thanet, AdWords API Team On Wednesday, August 30,

Re: Conversion tracker segmented parental status and ad schedule reports

2017-08-04 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello All, We're working on this but don't have an ETA yet. Please keep an eye on our blog for any future announcements. Best, Thanet, AdWords API Team On Thursday, August 3, 2017 at 10:40:54 PM UTC+9, GD wrote: > > Hi! > > Is

Re: Why is this a constant?

2017-07-31 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello IIdar, The constant in the code example serves some purposes: - It's used to highlight that this is where you change to your desired value. The code example can't be run as is if you don't change that. - Though it's true that the value can be changed (unlike API keys that are

Re: Get a list of Adwords accounts a Google account has access to?

2017-07-31 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Nima, Unfortunately, no updates yet. I'm following up this issue and will get back to you when I hear more. Best, Thanet, AdWords API Team On Sunday, July 30, 2017 at 9:08:07 PM UTC+9, Nima Gardideh wrote: > > Hey Ivan, > > Haven't heard back. This has become a blocker on our end before we

Re: Missing GclIds in CLICK_PERFORMANCE_REPORT

2017-07-26 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Could you please share those tens GCLDs along with your client customer ID by *Reply privately to author*? On Wednesday, July 26, 2017 at 4:07:24 PM UTC+9, d...@easyleads.com wrote: > > I checked 90 days back (maximum that CLICK_PERFORMANCE_REPORT allows). > There are tens of GclIds missing. >

Re: Missing GclIds in CLICK_PERFORMANCE_REPORT

2017-07-26 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, I think it's because the GCLIDs are recorded based on the impression time, not the click time (as described in the reference page ). Those date times can be different. So if you're looking for the

Re: Missing GclIds in CLICK_PERFORMANCE_REPORT

2017-07-25 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, Sorry for making you wait for a long time. I've been confirmed that the *Clicks* field of ACCOUNT_PERFORMANCE_REPORT returns the real number of clicks, whereas the *Clicks* field of CLICK_PERFORMANCE_REPORT returns the number of *interactions.* So this can be largely different for

Re: AdType for expanded dynamic search ad in AD_PERFORMANCE_REPORT

2017-07-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Dylan, Sorry for confusion. It's the former--now we can use EXPANDED_DYNAMIC_SEARCH_AD to get expanded DSAs. Best, Thanet, AdWords API Team On Monday, July 24, 2017 at 6:15:22 PM UTC+9, dylan@gmail.com wrote: > > Hi, > > Can you explain more details about the fix, now we can use " >

Re: Unable to get Dynamic Search Ads in v201607

2017-07-21 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, This issue has been fixed. Please let us know if you still can't get back expanded dynamic search ads. Cheers, Thanet, AdWords API Team On Thursday, July 13, 2017 at 3:34:30 PM UTC+9, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Just to update that we're fixing this but the

Re: AdType for expanded dynamic search ad in AD_PERFORMANCE_REPORT

2017-07-20 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, This issue has just been fixed. Sorry for the inconvenience. Best, Thanet, AdWords API Team On Monday, June 26, 2017 at 9:31:42 PM UTC+9, Michael Cloonan (AdWords API Team) wrote: > > Hello, > > We have a solution in the works but I have nothing to share publicly yet, > unfortunately.

Re: creating shopping partitions in batch jobs

2017-07-13 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Greg, No, you didn't hit a bug. As there are no special rules for shopping ad groups in the batch job, the regular limit is also applied in this case. Cheers, Thanet, AdWords API Team On Thursday, July 13, 2017 at 11:09:05 PM UTC+9, GregT wrote: > > Hi, Thanet. > > I just wanted to make

Re: creating shopping partitions in batch jobs

2017-07-13 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Greg, Thank you very much for your valuable feedback. I'll pass this to engineering. Best, Thanet, AdWords API Team On Thursday, July 13, 2017 at 8:29:25 AM UTC+9, GregT wrote: > > Hi, > > I read the following in the v201702 release notes of the API: > "BatchJobService in all versions of

Re: Unable to get Dynamic Search Ads in v201607

2017-07-13 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Just to update that we're fixing this but the AdType will be returned as UNKNOWN for the expanded dynamic search ads, as the enum value for this is not available in v201705 yet. I'll update again this

Re: Shopping Performance Report returns same product twice

2017-07-12 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Marc, Really sorry for this long waiting. It was a long conversation between many parties. First, it looks like this works as intended for engineering to return the CategoryL* as segment fields. The documentation needs to be fixed. About the date range per row, I'm pushing this through

Re: Pause Adwords Express campaign via API

2017-07-11 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Diego, I'm checking with my colleague and will get back to you soon. Cheers, Thanet, AdWords API Team On Tuesday, July 11, 2017 at 3:57:18 AM UTC+9, Diego wrote: > > Hi, > > is it possible to pause an Adwords Express campaign via API? If not, is > there any workaround we might do to do

Re: Adwords API success story submission

2017-06-30 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Thu, To preserve your privacy at this stage, could you please contact us using *Reply privately to author *that is on the right corner of the reply box? We'd like to understand more about your business first. Thanks in advance. Thanet, AdWords API Team On Friday, June 30, 2017 at

Re: Adwords API success story submission

2017-06-29 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi, Let me check and get back to you soon. Best, Thanet, AdWords API Team On Friday, June 30, 2017 at 1:01:45 AM UTC+9, Thu Nguyen wrote: > > Hi, > > Is there anyway to submit a case study of our clients using Adwords API to > Adwords team as below: > >

Re: Responsive Ads - Disk space limit per account?

2017-06-28 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Timur, Sorry for the confusion. To paraphrase my sentence, if you don't create more than 300 responsive display ads (gallery ads) and the size of each ad's image doesn't exceed 1 MB (i.e., 2 MB (1 for marketing image and 1 for logo image) x 300 = 600 MB), then you will not face with any

Re: Responsive Ads - Disk space limit per account?

2017-06-27 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Timur, There is a maximum size stated here : 1 MB per image. As long as you don't upload an image greater than the max size and also the number of all images/gallery ad doesn't exceed 300, you shouldn't

Re: Unable to get Dynamic Search Ads in v201607

2017-06-22 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, Still investigating. Will inform you here once I have more information. Best, Thanet, AdWords API Team On Thursday, June 22, 2017 at 8:55:50 PM UTC+9, Антон Сычугов wrote: > > Any news? > > среда, 21 июня 2017 г., 12:23:29 UTC+3 пользователь Thanet Knack > Praneenararat (AdWords API

Re: Unable to get Dynamic Search Ads in v201607

2017-06-21 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, Let me check and get back to you soon. Best, Thanet, AdWords API Team On Wednesday, June 21, 2017 at 12:36:04 AM UTC+9, Антон Сычугов wrote: > > I'm using AdGroupAdService v201607/v201705 to get Expanded Dynamic Search > Ads. > But API does not return such ads, even by id. > -- --

Re: How to identify low search volume keywords in TargetingIdeaService?

2017-05-30 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Benjamin, Thanks for your valuable opinion. I'll pass this as a feature request to engineering. Have a nice day. Thanet, AdWords API Team On Monday, May 29, 2017 at 6:16:33 PM UTC+9, Benjamin Morel wrote: > > Hi Thanet, > > I'll stick with my solution for now (adding/checking/deleting

Re: How to identify low search volume keywords in TargetingIdeaService?

2017-05-29 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Benjamin, I've been confirmed that the SEARCH_VOLUME returned by *TargetingIdeaService*, is not affected by your account settings--the result is globally generated. The systemServingStatus is generated by a different service, so the result could be different. I can investigate more about

Re: How to identify low search volume keywords in TargetingIdeaService?

2017-05-26 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Benjamin, Let me confirm with engineering about this too. If possible, I think we should avoid adding millions of keywords just to get systemServingStatus. That put unnecessary burdens on the API servers and also waste your rate limits. :) Best, Thanet, AdWords API Team On Friday, May 26,

Re: How to identify low search volume keywords in TargetingIdeaService?

2017-05-25 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Benjamin, It turns out that you've not got any search volumes because there are no search volumes at all for those keywords. That's why the API servers don't return a value. Hope this helps. Cheers, Thanet, AdWords API Team On Wednesday, May 24, 2017 at 7:59:22 PM UTC+9, Thanet Knack

Re: v201702 Migration - LocationGroups - IncomeOperand

2017-05-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello rafa.romero, I've confirmed that there are no alternatives in v201702. We're considering support this in other ways but there is no ETA yet. Sorry for this inconvenience. Best, Thanet, AdWords API Team On Tuesday, May 23, 2017 at 5:45:33 PM UTC+9, Thanet Knack Praneenararat (AdWords API

Re: How to identify low search volume keywords in TargetingIdeaService?

2017-05-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Benjamin, Let me confirm with engineering why the search volumes are not returned. Will get back to you once I get more information. Cheers, Thanet, AdWords API Team On Wednesday, May 24, 2017 at 2:17:58 AM UTC+9, Benjamin Morel wrote: > > SOAP logs sent as private message! > > Thank you,

Re: BatchJobProcessingError.INTERNAL_ERROR while pushing extensions

2017-05-23 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Suvodhoy, I'll confirm the details of the errors and get back to you soon. Best, Thanet, AdWords API Team On Tuesday, May 23, 2017 at 10:10:47 PM UTC+9, suvodhoy sinha wrote: > > Hi, > > I saw a number of threads regarding this issue. After reading through some > of them it seems it was

Re: v201702 Migration - LocationGroups - IncomeOperand

2017-05-23 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, If you plan to migrate to v201702 or newer versions soon, yes. If you're using v201609, you can still keep it for a while. :) Best, Thanet, AdWords API Team On Tuesday, May 23, 2017 at 4:26:07 PM UTC+9, rafa.rom...@rocketroi.com wrote: > > So I undestand that we should remove the

Re: v201702 Migration - LocationGroups - IncomeOperand

2017-05-22 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, You understand correctly. This is not available in v201702 anymore. Let me gather more information about alternative and get back to you soon. Best, Thanet, AdWords API Team On Monday, May 22, 2017 at 8:07:18 PM UTC+9, rafa.rom...@rocketroi.com wrote: > > Hello, > > looking at the

Re: Conversions in Shopping Performance Report

2017-05-19 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello John, Very sorry for this late response. The incompatibility between *Conversions* and *ConversionTrackerId* was removed for a couple of months ago. Just would like to update this thread anyway, so anyone who stumbles upon this post can get the latest info. Best, Thanet, AdWords API Team

Re: Shopping Performance Report returns same product twice

2017-04-26 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Marc, I totally understand what you said but it's not supported by the current version of SHOPPING_PERFORMANCE_REPORT. I'll give your feedback as a feature request to engineering. Best, Thanet, AdWords API Team On Tuesday, April 25, 2017 at 11:07:45 PM UTC+9, Firma Lemundo wrote: > > Hi

Re: Shopping Performance Report returns same product twice

2017-04-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Marc, Sorry for the delay. It looks like this works as intended--all data of CategoryL5 is returned in SHOPPING_PERFORMANCE_REPORT. I'm still asking if there are other workarounds for this. Best, Thanet, AdWords API Team On Monday, April 24, 2017 at 4:01:49 PM UTC+9, Marc P wrote: > > Hi

Re: Auto-Migration Manual Location Extensions

2017-04-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Alex, You will still be able to fetch location extensions with feed item services. > how is the fetching of the stats of location extensions will be affected > after the migration, will it be the same behavior as before? I think you mean PLACEHOLDER_FEED_ITEM_REPORT? If so, you'll get

Re: Auto-Migration Manual Location Extensions

2017-04-18 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello BT, Chris, Sorry for my ambiguous words for question #2. Please see the corrected version of my answer below. > 2) An account was part of the auto-migration, if it has an unverified > location will ads continue to run location extensions? In order for the locations to be published *in

Re: Shopping Performance Report returns same product twice

2017-04-05 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Marc, Thanks very much for reporting. Your previous example then shows that *CategoryL5* really behaves like a segment. If it's a key column, even if you don't request for it, there should be two rows returned. I'll talk with engineering to see how we fix this. As for your other questions:

Re: BatchJobProcessingError.INTERNAL_ERROR when adding campaigns

2017-04-04 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Josh, Thanks for getting back to me. I think that there might be other resolutions that would be able to generate IDs unique to all workers too. But this is up to your decision. :-) Let us know if you need help in the future. Best, Thanet, AdWords API Team On Tuesday, April 4, 2017 at

Re: BatchJobProcessingError.INTERNAL_ERROR when adding campaigns

2017-04-03 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Josh, It looks like you've reused the temporary ID in the same batch job. Note that it's totally fine to use the same temporary IDs in *different* batch jobs. Did you use some kinds of algorithms to map from the time stamp to negative numbers as temporary IDs? We encourage to use just

Re: BatchJobProcessingError.INTERNAL_ERROR when adding campaigns

2017-03-31 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Josh, We're investigating those three batch jobs. Thanks for reporting. I'll contact back when we have more info. Best, Thanet, AdWords API Team On Thursday, March 30, 2017 at 9:56:44 PM UTC+9, Josh Sephton wrote: > > Hi Vishal, > > I was trying with 15,000 operations previously, but I'm

Re: Shopping Performance Report returns same product twice

2017-03-30 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Marc, It's true that they're not the segment field, but it's a *key* column in this report type. The key columns are what you need to include in order to tell the uniqueness of the report row. For instance, if you look at either only *AdGroupName*, *CampaignName* in this report type, you

Re: Shopping Performance Report returns same product twice

2017-03-30 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, It seems what makes your returned rows look duplicate is not *ProductTypeL3*, but the *CategoryL5*. As *CategoryL5 *is also the main key of SHOPPING_PERFORMANCE_REPORT, this works as intended. In other words, to tell the uniqueness of a row in this report type, *CategoryL5* should be

Re: Shopping Performance Report returns same product twice

2017-03-29 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, Let us investigate more based on your information sent earlier. I'll update this thread once we know more. Best, Thanet, AdWords API Team On Tuesday, March 14, 2017 at 10:04:37 PM UTC+9, Firma Lemundo wrote: > > Hi everyone, > > I am facing the following issue: > > I am using the

Re: Custom Affinity in Criteria perfomance report

2017-03-10 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Igor, What I meant is in the case when your custom affinities don't get any stats for a certain period of time, e.g., 20160902 for ad group ID 26627114405. If your custom affinities get some stats, and they're recorded as triggering criteria of CRITERIA_PERFORMANCE_REPORT, then they

Re: Custom Affinity in Criteria perfomance report

2017-03-10 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Igor, This should work for all versions. :) If you don't see them, probably it's because it doesn't get any statistics and it needs *includeZeroImpression* to be turned on. I can see the data of your ad group ID 26627114405. Best, Thanet, AdWords API Team On Friday, March 10, 2017 at

Re: Custom Affinity in Criteria perfomance report

2017-03-09 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, FYI: The custom affinity criteria should appear in CRITERIA_PERFORMANCE_REPORT now. Please ensure to set *includeZeroImpressions* to true if your custom affinities don't get any impressions during a specified date range. Sorry for this inconvenience and for keeping you waiting for long.

Re: How can i use api to create "Visitors of a page during specific dates" list?

2017-03-09 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Rui, This has been fixed now. Please confirm if you still have an issue about this. Cheers, Thanet, AdWords API Team On Saturday, December 10, 2016 at 7:57:29 PM UTC+9, Rui Zhang wrote: > > i use the DateSpecificRuleUserList to create "Visitors of a page during > specific dates", but it

Re: NuGet Google.AdWords.dll not strong name signed? v19.0.0

2017-02-14 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Bejan, Thanks Bejan for getting back to us. There'll be our team answering your questions in GitHub. Best, Thanet, AdWords API Team On Wednesday, February 15, 2017 at 1:33:19 PM UTC+9, Bejan @ MarketFlare wrote: > > OK, I have submitted an issue @ GitHub. > > Thanks, > > Bejan A. > > On

Re: PHP API v201609 - How to refresh token?

2017-02-12 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Adam, Vincent will answer your questions in the issue soon. Sorry if it takes a bit too long. :) Cheers, Thanet, AdWords API Team On Saturday, February 11, 2017 at 3:46:30 AM UTC+9, Adam Haining wrote: > >

Re: Audience Performance Report Duplicate results

2017-01-09 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Kyland, In fact, they're not broken down by *status*, but rather by the *level of criteria, *so this works as intended. It's a bit confusing for you because we don't have a report field in API to show which level the criteria belong to yet. I've already given feedback to the engineering

Re: Composer

2017-01-04 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, I've had a look at your log and it seems that your PHP version is still 5.3.3. In the latest version (v25.0.0) of PHP client library, it requires at least 5.5.9 . So, first please update your PHP version so

Re: Audience Performance Report Duplicate results

2016-12-26 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Kyland, I've looked into your ad group and the audience ID 4386441. What I've found is that you get two rows for this particular criterion because: - You've removed this criterion as an ad group-level criterion once on 19 Dec. - Then, you added this criterion back as a

Re: Bug in googleads-php-lib class \XmlDeserializer

2016-12-25 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Sebastian, I'm afraid that you might use the utility in a wrong way so you're faced with the issue. The most likely cause would be that you've done *require_once* of many classes including those from services, e.g., *CampaignService.php*, which in turn includes ApiError

***Announcing the new ads PHP client library***

2016-12-21 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello ads PHP developers! Today we’re pleased to announce the stable release of the new ads PHP client library. This has been in beta for a while now, is a huge overhaul of the library, and offers a multitude of improvements. Please see our blog post

Re: Audience lists don't get populated

2016-12-19 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Dmitry, Here's what we've found out about the list created via the API: It was created via API on 11/7, where there's no membership lifespan set. Then it was updated via UI on 11/13, where it set membership lifespan to 30-days, and turn the option *Include past users who match these rules*

Re: Select all adGroup, keywords, ads (Enabled, removed, paused)

2016-12-15 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Yali, I'm glad that you can figure it out. :-) Feel free to reach out to us next time. Best, Thanet, AdWords API Team On Friday, December 16, 2016 at 3:21:51 AM UTC+9, Michael wrote: > > Thanks Anthony and API team, we figured it out. > > On Wednesday, December 14, 2016 at 4:53:25 PM

Re: Stored client's refresh token after access grant, but how do I use it later?

2016-12-13 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Greeting! I guess you're using our Google Ads DotNet client library . If this is not true, please correct me. I'm not the author of this library but from what I read its code, it seems the *oAuth2Provider* that you mentioned is an object of

Re: Audience lists don't get populated

2016-12-12 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Dmitry, Sorry for keeping you waiting. It seems the user list created by API got populated since Nov 22 as well? Could you please confirm this? Cheers, Thanet, AdWords API Team On Tuesday, November 22, 2016 at 6:01:11 PM UTC+9, Dmitry Ovod-Marchuk wrote: > > Hi Thanet, > > We look

Re: How can i use api to create "Visitors of a page during specific dates" list?

2016-12-12 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Rui, Originally the user lists created by API was not fully compatible with those created by UI, so sometimes you might see the data shown in the UI differently from what you've expected. We've improved the compatibility in many areas so far and this would be one that is not fully

Re: TargetingIdeaService Pagination Limits

2016-12-05 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Charles, It turns out that there is actually a limit of the number of results returned from *TargetingIdeaService*. We've updated the documentation accordingly here . Thanks for much for raising this question.

Re: New ad customizers, no fallback ad necessary, does this mean 100% ad customizer ads is possible?

2016-12-01 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello AvdV, It seems there are no country restrictions for this feature, so I think it's going to be rolled out to all countries. :) Cheers, Thanet, AdWords API Team On Thursday, December 1, 2016 at 8:47:12 PM UTC+9, AvdV wrote: > > Thanks for the reply Thanet, has this been fully rolled out

Re: Trying to find some c# sample code for sending a Dynamic Remarketing csv file up to Google's AdWords system.

2016-11-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Justin, Oh, that would be hard time for you during these days. You're almost there. Let's get through this together. :) I see in your code, the selector requests *FeedId*, *Status* and *PlaceholderType*, which is not consistent with what's written in our guide: Selector selector = new

Re: Invalid grant when using Token Refresh

2016-11-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello David, Is it possible for you to regenerate a refresh token and retry? If you can't, could you please tell me your manager account that you're always using? Thanks in advance. Best, Thanet, AdWords API Team On Thursday, November 24, 2016 at 5:49:51 PM UTC+9, David B. wrote: > > Hi, > >

Re: update keyword's bidding not working

2016-11-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Wizard, I can't reproduce the issue you've reported. Everything looks fine on my side. I can set the *CpcBid*s by using both *AdGroupCriterionService* and *BatchJobService*. Could you please double-check your code? It looks like you *might* accidentally override the bids at ad group

Re: New ad customizers, no fallback ad necessary, does this mean 100% ad customizer ads is possible?

2016-11-24 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello, If in the ad group, you have only ad customizers *with default values *and no other static ads, then yes, your ads for that ad group will be 100% from your customized ads. In other words, the new feature enables you to fallback to *default value* instead of static ads. About the 50%

Re: Error removing ShareSet

2016-11-22 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Ian, SharedSetService returns only *referenceCount* in the specified client customer ID only. Your manager account (223-833-0176) has shared the negative keyword list to the client customer ID 610-370-7004 and 558-733-1832 as well. Could you please check those two accounts and remove the

Re: Audience lists don't get populated

2016-11-22 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Dmitry, I also looked into your user lists and found that they look the same except for ad group targeting settings, which shouldn't affect the user list membership. I'm contacting the engineering team and will get back to you when we have more updates on this. Best, Thanet, AdWords API

Re: Bug Report: AccountPerformanceReport does not include data from Universal App Campaigns

2016-11-21 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello MG, I've tried running the report query as you suggested using last 30 days as a predicate. However, I *couldn't* reproduce the issue you reported. What I can see is the total number of impressions returned by both CAMPAIGN_PERFORMANCE_REPORT and ACCOUNT_PERFORMANCE_REPORT matches

Re: Bug Report: AccountPerformanceReport does not include data from Universal App Campaigns

2016-11-21 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello MG, I reply to this thread instead of Mike as he is on vacation. So far we have provided the data only via CAMPAIGN_PERFORMANCE_REPORT (since v201603 I believe). It was written in the release note but v201603 was already sunset, so unfortunately I can't give you to the v201603 release

Re: Trying to find some c# sample code for sending a Dynamic Remarketing csv file up to Google's AdWords system.

2016-11-21 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Justin, I respond to this thread instead of Mike because he's on vacation. First, let me summarize what you've learned from my colleagues to check if you still have misunderstanding. :) The best way to get started with using feeds would be reading this page

Re: StartDate returned from CAMPAIGN_PERFORMACE_REPORT is incorrect

2016-11-10 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Mathieu, Could you please provide a specific example, e.g., SOAP logs by *Reply privately to author*? Do you mean the *endDateTime* you provided is not returned correctly, when doing BudgetOrderService.get()? Best, Thanet, AdWords API Team On Thursday, November 10, 2016 at 6:03:41 AM

Re: Custom Affinity in Criteria perfomance report

2016-11-08 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Igor, I understand that this is not so convenient for you. The best workaround for now would be storing the mapping in your local database, possibly only for the custom affinity criteria for now. You can filter to get only rows containing criterion type

Re: Custom Affinity in Criteria perfomance report

2016-11-08 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Igor, Sorry for the delay. I'm chasing this issue with the engineering. As for Ad Performance Report, you can't get the the criterion ID directly. Mapping the ID with other reports or using Selectors

Re: GCLID Generation on Impression: Does this effect Call Extension Calls?

2016-11-08 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Sean, >1. Will Call Extension calls share this same behavior (i.e. GCLID will >no longer be generated on clicking the call button, but on impression/Ad >load instead). > > Yes, this is changed for all types of ads including extensions. GCLID will be generated at the

Re: Conversions in Shopping Performance Report

2016-10-28 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello John, Sometimes, when a segment field like *ConversionTrackerId* is used, it results in significantly increasing numbers of rows for a result, thereby affecting the overall performance of reporting system.

Re: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://adwords.google.com/api/adwords/cm/v201609/LabelService?wsdl' : Extra content at the end of the document

2016-10-25 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Rob, Thanks for information. Please let us know if this happens again. Cheers, Thanet, AdWords API Team On Tuesday, October 25, 2016 at 4:39:19 PM UTC+9, rob.we...@euautomation.com wrote: > > Hi Thanet, > > I'm not having this issue anymore and I didn't change the way I was > dealing

Re: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://adwords.google.com/api/adwords/cm/v201609/LabelService?wsdl' : Extra content at the end of the document

2016-10-25 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello All, Do you happen to face with this issue after you reported this? Our engineers can't find anything wrong on our configuration settings and servers. They suspect that this would be something related on the client sides. Best, Thanet, AdWords API Team On Thursday, October 6, 2016 at

Re: Reporting with ExternalConversionSource

2016-10-17 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Mike, *ExternalConversionSource* is now made compatible with *Conversions* and *ConversionRate*. Currently, the field is designed to be used with only conversion-related fields. Best, Thanet, AdWords API Team On Wednesday, October 5, 2016 at 3:08:00 AM UTC+9, Mike Sullivan wrote: > >

Re: Placement Performance Report - ID field null

2016-10-13 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Chirag, I once replied to Mark privately, but it seems I forgot to relay information here as well. To exclude *automatic placements, *please do as follows: Add a NegativeAdGroupCriterion

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