Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-08-07 Thread Google Ads API Forum Advisor Prod
Hi Oksana, There are no specific recommendations for delay and number of attempts to download the report successfully. You just have to make sure that you are not downloading a report that is too large. You can ensure this by reducing the selected fields, adding more conditions, or by using a s

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-08-07 Thread Oksana Sulyma
Thanks Dannison! We see this error being temporary, any recommendations on delay and number of attempts for report creation? This would be the best way for us to change our code with the smallest impact. Thanks! Oksana On Wednesday, August 7, 2019 at 9:01:39 AM UTC+3, adsapiforumadvisor wrote: >

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-08-06 Thread Google Ads API Forum Advisor Prod
Hi Oksana, I am a colleague of Sai, and I will be assisting you with your concern here. My apologies for the delayed response. I have received your private response. To prevent encountering this error in your future downloads, I would suggest you to lessen your selected fields and download them

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-08-06 Thread Oksana Sulyma
Hi guys! I've sent details privately at July 17, but I haven't received any response so far. The issue is still actual for us, please let me know if I need to re-send detailed info... Thanks! Oksana On Tuesday, July 16, 2019 at 10:32:45 PM UTC+3, adsapiforumadvisor wrote: > > Hello Oksana, > >

RE: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-07-16 Thread Google Ads API Forum Advisor Prod
Hello Oksana, In General we see that when you are requesting a very large amount of data you might hit this error. To see exactly what request you are making and the size of the file that is retrieving please share the report definition and the client customer id from which you are pulling the

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-07-16 Thread Oksana Sulyma
Hi Google Ads support team! We are experiencing ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND errors since 2019-07-14 for various accounts our app serves and various reports definitions. I saw previous topics on this errors ocuring randomly. My question is if I could do anything on my

RE: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-01-29 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Oksana, Could you please confirm if the issue with the report downloaded still exists? Regards, Sai Teja, AdWords API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://googleadsdeveloper.blogspot.com/search/label/adwords_api

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-01-28 Thread Oksana Sulyma
Let me share here result of private correspondence just in case it could be helpful to others: "Hello Oksana, Your request seems good. Looks like the errors related to report downloader may be due to the on-going issue we are facing. Our team is actively working on it. I will update you once I

RE: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-01-24 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Oksana, Could you please share the report definitions/requests you are trying to take a further look? You could use reply privately to the author option while sharing the information requested. Regards, Sai Teja, AdWords API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also fin

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2019-01-24 Thread Oksana Sulyma
Hello Ads API community! For one of our clients we started to get this ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND on a random basis. 2019-01-21- Error while getting of GEO_PERFORMANCE_REPORT <https://developers.google.com/adwords/api/docs/appendix/reports/geo-performance-rep

Re: DetailedReportDownloadResponseException: 500 due to ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2018-11-13 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi, Since you mentioned that you are generating reports for ~1000 clients, you may be encountering the timeouts issue wherein the report fails if the amount of data being retrieved is too large. I would recommend that

DetailedReportDownloadResponseException: 500 due to ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2018-11-13 Thread cbiafore
I am implementing a service that retrieves report from adwords on a daily scheduled interval for ~1000 clients, and I get this result intermittently when I make a request for a report download. What is the cause of this? Is the report I am requesting not available at the time I'm requesting or i

Re: API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2017-04-05 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
> On Wednesday, August 24, 2016 at 4:38:29 PM UTC-5, Mark Rogoyski wrote: >>>>> >>>>> Starting at around 14:14 PDT, we started getting an unusually high >>>>> error rate using the API (Using v201605) >>>>> >>>>> We are ge

Re: API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2017-04-05 Thread Robert Dorsey II
;>> Greg >>> >>> On Wednesday, August 24, 2016 at 4:38:29 PM UTC-5, Mark Rogoyski wrote: >>>> >>>> Starting at around 14:14 PDT, we started getting an unusually high >>>> error rate using the API (Using v201605) >>>> >>>

Re: PLACEHOLDER_FEED_ITEM_REPORT takes too long to download and encounters "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" error

2016-11-30 Thread 'Peter Oliquino' via AdWords API Forum
Hi Siva, It would appear that the request is returning a large amount of data due to the ReportDownloadError.ERROR_GETTING_REPONSE_ERROR. As a possible workaround, you could break down the columns and make separate requests to reduce the amount of data being fetched per call. Also, I noticed th

PLACEHOLDER_FEED_ITEM_REPORT takes too long to download and encounters "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" error

2016-11-30 Thread Siva arasu
Hi , I am downloading the PLACEHOLDER_FEED_ITEM_REPORT for the daily automation. It used to work fine for a long time but recently for the last 3 days i couldnt download the report or its takes too long download the report. I went through the forum found another thread (https://groups.googl

Re: API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2016-08-25 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
PDT, we started getting an unusually high error >>> rate using the API (Using v201605) >>> >>> We are getting the following errors on a large number of API requests: >>> - InternalApiError.UNEXPECTED_INTERNAL_API_ERROR >>> - ReportDownlo

Re: API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2016-08-24 Thread Mark Rogoyski
getting the following errors on a large number of API requests: >> - InternalApiError.UNEXPECTED_INTERNAL_API_ERROR >> - ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND >> >> Did something change on the AdWords API side around 14:14 PDT today (Aug >> 24)? >>

Re: API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2016-08-24 Thread GregT
PI (Using v201605) > > We are getting the following errors on a large number of API requests: > - InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > - ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND > > Did something change on the AdWords API side around

API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2016-08-24 Thread Mark Rogoyski
Starting at around 14:14 PDT, we started getting an unusually high error rate using the API (Using v201605) We are getting the following errors on a large number of API requests: - InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND Did

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2016-08-12 Thread joel
;top' AND CampaignName > DOES_NOT_CONTAIN_IGNORE_CASE 'c0' DURING 20160713,20160812 > > Response received with status code 500 and message: Internal Server Error > HTTP Response Code: 500, Trigger: Unable to read report data, Type: > ReportDownloadError.ERROR_GETTING_RESPO

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2016-08-12 Thread 'Peter Oliquino' via AdWords API Forum
Hi Rui, I was not able to reproduce the error using your AWQL query. I would like to confirm with you first if this might be a temporary issue and ask you to try again? If the issue persists, could you provide the *clientCustomerId* you used where the reports fail? Please reply using *Reply pri

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2016-08-12 Thread Rui Zhang
27; AND CampaignName DOES_NOT_CONTAIN_IGNORE_CASE 'c0' DURING 20160713,20160812 Response received with status code 500 and message: Internal Server Error HTTP Response Code: 500, Trigger: Unable to read report data, Type: ReportDownloadError.ERROR

Re: I keep getting ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND for specific campigans

2016-05-16 Thread 'Peter Oliquino' via AdWords API Forum
Hi, This error occurs when the report is generating a huge amount of data. Apart from setting the includeZeroImpressions to false, you might also add a predicate such as only ENABLED campaigns to trim the results further. If you still encounter this error, could you provide which specific cam

I keep getting ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND for specific campigans

2016-05-16 Thread Tal Palant
Hi, I have a single client that i keep getting: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND when i try to download his google AdWords reports for specific campaigns. For some campaigns i manage to download the data and for others i simply get the the error. I tried querying only

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND when I use "CONTAINS_NONE"

2016-04-27 Thread florian
multipart/form-data; > boundary=988280b22bdb > > Parameters: > __rdxml: > MonthClicksImpressionsCtrAverageCpcCostAveragePositionConversionsCostPerConversionConversionRateConversionValueValuePerConversionLabelsCONTAINS_NONE['Branding']201602012

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND when I use "CONTAINS_NONE"

2016-04-26 Thread 'Yin Niu' via AdWords API Forum
Hi, I noticed you didn't select the field "Labels". Could you add that field and try again? Thanks, Yin, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleA

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND when I use "CONTAINS_NONE"

2016-04-26 Thread florian
gePositionConversionsCostPerConversionConversionRateConversionValueValuePerConversionLabelsCONTAINS_NONE['Branding']2016020120160229Campaign performance report #571f61d33909eCAMPAIGN_PERFORMANCE_REPORTCUSTOM_DATECSV Response Code: 500 Error Message: Report download failed. Underlying

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-12-20 Thread Marcin Gdak
Hi, He has certain problem. At the download about the Campaign I am getting the error message."ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" I read, that a too big report can be a cause, but one record is a reply. Some time ago everything acted. I always get the announc

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND, Trigger: Unable to read report data

2015-09-02 Thread Anthony Madrigal
Hi, Glad to hear that your issue has been resolved. Thanks for the compliment, and like always, let us know if you need any help. Cheers, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.c

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND, Trigger: Unable to read report data

2015-09-01 Thread AdWordsApiUser
Okay, it started working now. It was down for about 30 minutes, but not for all adwords accounts. At that time, the adwords interface also seemed to have issues. AdWords (and AdWords API) team is one of the most responsive teams I've seen in terms of resolving downtimes and such issues. Kudos!

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND, Trigger: Unable to read report data

2015-09-01 Thread AdWordsApiUser
Started getting this about 1 hour back for keywords, search query, placement reports, for all our accounts. Any help appreciated! -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+Google

googleads.errors.AdWordsReportBadRequestError: Type: ReportDownloadError.googleads.errors.AdWordsReportBadRequestError: Type: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-08-03 Thread ysanthanam
Hello Im trying out Custom Dates using the python API. It worked once ,after which I got this:ERROR_GETTING_RESPONSE_FROM_BACKEND. Here is my Report Definition: report = { 'reportName': 'KEYWORD_PERFORMACE_REPORT', 'dateRangeType': 'CUSTOM_DATE', 'reportType': 'KEYWORDS_PERFORMANCE_REPORT',

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND error

2015-06-08 Thread Yufeng Guo (AdWords API Team)
eport we get error > 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND' with trigger > 'Unable to read report data'. This started since last week (Monday). > Earlier it worked right. > > Now it happens when we try just This_Week_Monday_Today report date range. > By the way - ProductPartition report (t

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND error

2015-06-02 Thread Nick Vilenski
Hello, While trying to download ShoppingPerformance Report we get error 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND' with trigger 'Unable to read report data'. This started since last week (Monday). Earlier it worked right. Now it happens when we try just Th

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-17 Thread Danial Klimkin
Thanks for the details. Please let us know if re-ordering helped. -Danial. On Friday, April 17, 2015 at 12:17:57 PM UTC+3, Sandy B. wrote: > > Hi Danial, > > it seems that last night nothing failed. I hope its a good sign. The > timezone I missed is GMT+2. > > We will check if we can reduce t

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-17 Thread Sandy B.
Hi Danial, it seems that last night nothing failed. I hope its a good sign. The timezone I missed is GMT+2. We will check if we can reduce the 300 requests in any way but we see less chances for it. Actually we do the retry direct after the failed request and put it not again at the end of

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-16 Thread Danial Klimkin
Hello Sandy, Which timezone are these timestamps in? GMT+2? 300 concurrent requests sounds a bit extreme. How long does the overall process takes? Can you consider lowering the concurrency level? We'll if anything can be improved from our side, but generally we expect some low number of failu

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-16 Thread Sandy B.
Hi Danial, i checked the nightly failure mails and our problem account failed again at 1:44:16. some other accounts and times in the last 24 h which failed: 23:37:18 - 3525325529 22:44:12 - 1838456912 18:22:46 - 4489247030 17:05:45 - 1773762480 14:53:37 - 6365852806 13:44:52 - 4854490525 13:25:1

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-15 Thread MarcF
issue. >>> >>> Thanks, >>> Josh, AdWords API Team >>> >>> On Wednesday, April 8, 2015 at 6:02:28 AM UTC-4, marco_f wrote: >>>> >>>> Hello, >>>> It seems that a kind of timeout in your backend raise an error

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-15 Thread Josh Radcliff (AdWords API Team)
; and potentially avoid this issue. >> >> Thanks, >> Josh, AdWords API Team >> >> On Wednesday, April 8, 2015 at 6:02:28 AM UTC-4, marco_f wrote: >>> >>> Hello, >>> It seems that a kind of timeout in your backend raise an error >>>

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-15 Thread Danial Klimkin
for a smaler size of campaigns for an account >>> (just active campaigns). That seems to work. But the whole account failed >>> with: >>> >>> Exception fetching Stats - Report download failed. Underlying errors are >>>> Type = 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACK

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-15 Thread Sandy B.
ems to work. But the whole account failed >> with: >> >> Exception fetching Stats - Report download failed. Underlying errors are >>> Type = 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', >>> Trigger = 'Unable to read report d

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-14 Thread Danial Klimkin
e account failed > with: > > Exception fetching Stats - Report download failed. Underlying errors are >> Type = 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', Trigger >> = 'Unable to read report data', FieldPath = ''. > > > >

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-14 Thread Sandy B.
fetching Stats - Report download failed. Underlying errors are > Type = 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', Trigger > = 'Unable to read report data', FieldPath = ''. Because the reports are downloaded by curl we cant send a SOAP request

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-11 Thread marco_f
s issue. > > Thanks, > Josh, AdWords API Team > > On Wednesday, April 8, 2015 at 6:02:28 AM UTC-4, marco_f wrote: >> >> Hello, >> It seems that a kind of timeout in your backend raise an error >> "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BAC

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-10 Thread Josh Radcliff (AdWords API Team)
ur backend raise an error > "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" for some > customers. > > if we split the request, in three requests (with 3 groups of campaignids) > instead of one request for all the account , the request will be successful >

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2015-04-08 Thread marco_f
Hello, It seems that a kind of timeout in your backend raise an error "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" for some customers. if we split the request, in three requests (with 3 groups of campaignids) instead of one request for all the account , the reque

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-12-09 Thread Josh Radcliff (AdWords API Team)
, Josh, AdWords API Team On Friday, December 5, 2014 7:56:32 AM UTC-5, Barani velan wrote: > > Hi , > >From today onwards I am facing > ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND > error message while downloading Click Performance Report from my Adwords &g

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-12-05 Thread Barani velan
Hi , From today onwards I am facing ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND error message while downloading Click Performance Report from my Adwords account. Previously it's working fine without any errors. HTTP Response Code: 500, Trigger: Unable to read report

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-24 Thread Danial Klimkin
RegionCriteriaId > Slot > UserListId > > 20141019 > 20141019 > > > daily clicks performance report #1414048519 > CLICK_PERFORMANCE_REPORT > CUSTOM_DATE > CSV > false > > > Response Code: 500 > Error Message: Report downl

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Chirag
CLICK_PERFORMANCE_REPORT CUSTOM_DATE CSV false Response Code: 500 Error Message: Report download failed. Underlying errors are Type = 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', Trigger = 'Unable to read report data', FieldPath = ''. Hope I have pr

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Danial Klimkin
; >>>> Hello Vanessa, >>>> >>>> >>>> This error is possible in some cases. Please treat this as a transient >>>> error: make a short pause (30s - 5m) and retry the request. >>>> >>>> We are working to reduce number of

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Chirag
transient >>> error: make a short pause (30s - 5m) and retry the request. >>> >>> We are working to reduce number of these errors but some low percentage >>> is unfortunately unavoidable. >>> >>> >>> -Danial, AdWords API Team. >>

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Danial Klimkin
but some low percentage >> is unfortunately unavoidable. >> >> >> -Danial, AdWords API Team. >> >> >> On Monday, June 23, 2014 8:43:06 PM UTC+4, Vanessa Sabino wrote: >>> >>> Hi, I've been getting a >>> "ReportDow

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Chirag
; unfortunately unavoidable. > > > -Danial, AdWords API Team. > > > On Monday, June 23, 2014 8:43:06 PM UTC+4, Vanessa Sabino wrote: >> >> Hi, I've been getting a >> "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" response since >> yeste

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-08-22 Thread Ray Tsang (AdWords API Team)
Simon, Please send me the failed request/report query in private. Thanks, Ray On Thursday, August 21, 2014 6:38:59 PM UTC-4, Simon wrote: > > Hello, > > I am constantly getting: > > ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND > Trigger: Unable to read report da

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-08-22 Thread Simon
Hello, I am constantly getting: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND Trigger: Unable to read report data Field Path: None I am only really able to actual download the report maybe once every 7-8 times or so when I try to do so on from the server. However, locally, this

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-07-09 Thread mgrosso at RepairPal
I have rolled back my workarounds since I can no longer duplicate the issue. the work arounds I rolled back were limiting reports to 1 campaign and last 30 days instead of 10 campaigns and ALL_TIME. I assume someone fixed something internal in the meantime. On Wednesday, June 25, 2014 1:56:4

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-06-26 Thread Michael Cloonan (AdWords API Team)
Hello, Can you send an example report request that is failing and CID to me only using Reply to Author from the dropdown menu? Regards, Mike, AdWords API Team On Wednesday, June 25, 2014 4:56:42 PM UTC-4, mgrosso at RepairPal wrote: > > starting monday morning or sunday night any report taking

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-06-26 Thread mgrosso at RepairPal
starting monday morning or sunday night any report taking longer than 20 seconds to return results would fail. This has is forcing me to run thousands of small reports instead of 100s of medium sized reports. Is this the new normal? Something similar appears to have happened intentionally and

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-06-24 Thread Danial Klimkin
, June 23, 2014 8:43:06 PM UTC+4, Vanessa Sabino wrote: > > Hi, I've been getting a > "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" response since > yesterday for various reports (Campaign, AdGroup, Ad, Criteria, and Keyword) > I haven't changed anythi

Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-06-23 Thread Vanessa Sabino
Hi, I've been getting a "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" response since yesterday for various reports (Campaign, AdGroup, Ad, Criteria, and Keyword) I haven't changed anything in my code recently. Can I check the status of the API somewhere to confi

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND for CLICK_PERFORMANCE_REPORT for queries earlier than 90 days

2014-06-23 Thread Danial Klimkin
d,MetroCriteriaId,MonthOfYear,RegionCriteriaId,Slot,Date > FROM CLICK_PERFORMANCE_REPORT > DURING 20140321,20140321 > > I receive this exception: > > raise AdWordsReportError(response_code, error_type, trigger, field_path) > adspygoogle.adwords.AdWordsErrors.AdWordsReportError: HTTP co

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND for CLICK_PERFORMANCE_REPORT for queries earlier than 90 days

2014-06-23 Thread Sam Ingrassia
receive this exception: raise AdWordsReportError(response_code, error_type, trigger, field_path) adspygoogle.adwords.AdWordsErrors.AdWordsReportError: HTTP code: 500, type: 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', trigger: 'Unable to read report da

Re: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-04-21 Thread Anash P. Oommen (AdWords API Team)
Hi Madhav, Could you try running a smaller report by filtering for only some campaigns? ERROR_GETTING_RESPONSE_FROM_BACKEND is often associated with a backend timeout at our end due to lots of data being requested in a single report. Cheers, Anash P. Oommen, AdWords API Advisor On Sunday, Apr

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-04-21 Thread Madhav Kakani
Hi All, I am getting the above errors for the past 2 days - thus this is not a random occurence. Can one of you help me? I am using an MCC account to download Click Performance reports for its sub accounts. Everything was working OK until two days ago. < reportDownloadError>ReportDownloadError

Re: Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-01-09 Thread Dorian Kind
Hi Paul, many thanks for the update. I can confirm that by transforming the predicate into two predicates with GREATER_THAN and LESS_THAN operators, it's possible to "simulate" an EQUALS operator. Interestingly, the "AdGroupId" field was not required, the report definition worked just fine when

Re: Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-01-09 Thread Paul Matthews (AdWords API Team)
Hi Dorian, It seems there are a couple issues: - The ConversionValue and is only compatible with less than (not less than or equal to). - You need to include the AdGroupId - it's a required attribute for the report Regards, - Paul, AdWords API Team. On Wednesday, 27 November 201

Re: Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-01-09 Thread Paul Matthews
Hi Dorian, It seems there are a couple issues: - The ConversionValue and is only compatible with less than (not less than or equal to). - You need to include the AdGroupId - it's a required attribute for the report Regards, - Paul, AdWords API Team. On Wednesday, 8 January 2014

Re: Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-01-08 Thread Paul Matthews (AdWords API Team)
Hi Dorian, Just to keep you informed, we're still looking into this issue. I'll get back to you as soon as we have more information to share. Regards, - Paul, AdWords API Team. On Wednesday, 27 November 2013 12:31:10 UTC, Dorian Kind wrote: > > Hi Paul, > > of course! Sorry for not catching th

Re: Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2013-11-27 Thread Dorian Kind
Hi Paul, of course! Sorry for not catching that myself. However, after removing the ordering field, I still get the error (as you have probably experienced yourself). Thanks again for your efforts & cheers, Dorian On Wednesday, November 27, 2013 12:27:42 PM UTC+1, Paul Matthews (AdWords API T

Re: Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2013-11-27 Thread Paul Matthews (AdWords API Team)
Hi Dorian, We're still looking into the errors, but one thing that came up is that the use of ordering and paging aren't supported by AdHoc reports. Regards, - Paul, AdWords API Team. On Wednesday, 27 November 2013 08:42:25 UTC, Dorian Kind wrote: > > Thanks for the feedback, Paul. > Cheers >

Re: Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2013-11-27 Thread Dorian Kind
Thanks for the feedback, Paul. Cheers On Tuesday, November 26, 2013 12:33:55 PM UTC+1, Paul Matthews (AdWords API Team) wrote: > > Hi Dorian, > > I can confirm that we're able to recreate the bug our side. We're looking > into this issue, I'll get back to you as soon as we have more information.

Re: Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2013-11-26 Thread Paul Matthews (AdWords API Team)
Hi Dorian, I can confirm that we're able to recreate the bug our side. We're looking into this issue, I'll get back to you as soon as we have more information. Regards, - Paul, AdWords API Team. On Monday, 25 November 2013 12:27:20 UTC, Dorian Kind wrote: > > Hi all, > > I have an issue where

Reproducible ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2013-11-25 Thread Dorian Kind
Hi all, I have an issue where just adding a predicate filtering by ConversionValue in an AdGroup Performance Report will raise the deaded ERROR_GETTING_RESPONSE_FROM_BACKEND response. Here's my report definition (Python syntax, but you'll get the idea): { 'reportName': 'Test', 'dateRange

Re: Getting 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND' error on fetching Destination Url report

2013-08-29 Thread Anash P. Oommen (AdWords API Team)
'CampaignId', 'EffectiveDestinationUrl', > 'Impressions' > > of Destination Url report for a duration of 2013-08-01 to 2013-08-15 and I > am getting the following error: > > Underlying errors are Type = > 'ReportDownloadError.ERROR_GETT

Getting 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND' error on fetching Destination Url report

2013-08-29 Thread shobha . procentris
Hi, I am trying to fetch columns 'CampaignId', 'EffectiveDestinationUrl', 'Impressions' of Destination Url report for a duration of 2013-08-01 to 2013-08-15 and I am getting the following error: Underlying errors are Type = 'ReportDownloadError.ERROR_GETT

Re: Errors since 3 days: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2013-01-21 Thread Takeshi Hagikura (AdWords API Team)
e code 500 and > the message > *Error Message: Report download failed. Underlying errors are * > *Type = 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', > Trigger = 'Unable to read report data', FieldPath = ''.* > * > * > My request:

Errors since 3 days: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2013-01-20 Thread Daniel Stosch
Hi, I've a problem with the API. My requests returning a response code 500 and the message *Error Message: Report download failed. Underlying errors are * *Type = 'ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND', Trigger = 'Unable to read report data', FieldP