RE: user_permission_denied error on production account despite login-customer-id being specified

Hi Luca, Thank you for reaching out to the Google Ads API support team. I hope that all of you are doing well today. I can see that you have encountered the USER_PERMISSION_DENIED error. This error usually indicates that the authorized customer does not have access to the operating customer.

Re: USER_PERMISSION_DENIED accessing client customer account

Hi, Thank you for getting back to us. I see that you have posted the full logs on this forum and it is not recommended. With this, I had to delete your recent post. Moving forward to your concern, you will need to ensure that the user / email address you used to generate the credentials indeed

Re: USER_PERMISSION_DENIED accessing client customer account

Hi, I think sending the message via private didn't go through, so, I am sending it via this channel. We made an API call: gAdsClient.ShowAccountHierarchy( loginCustomerId: 4822940284 ); This is the response: The hierarchy of customer ID 4822940284 is printed below: Customer ID (Descriptive Nam

Re: USER_PERMISSION_DENIED accessing client customer account

To find out more info about the issue USER_PERMISSION_DENIED, We made an API call to ShowAccountHierarchy() and got this error message for the same client customer account: "Customer ID 4822940284 is likely a test account, so its customer client information cannot be retrieved." On Thursday, Ma

RE: USER_PERMISSION_DENIED with migration to new Google Ads API

Hi Saurabh, Thank you for bringing this up. A full description of account access change from AdWords API is described in our migration Login customer ID guide. A visual way to explain access rights in the Ads API is to imagine that the same Google account that generated the refresh token was to

RE: USER_PERMISSION_DENIED under child account

Hi Pedro, Thanks for reaching out to the Google Ads API Forum. The USER_PERMISSION_DENIED error usually indicates that the user / email address you used to generate your OAuth2 credentials does not have access to the customer ID you specified in your request. When a manager account that is hig

RE: USER_PERMISSION_DENIED error

Hi Anton, Thank you for raising this concern to the Google Ads Forum. To investigate this error, could please provide the complete request and response logs with request ID and request header generated on your end along with the email address used to generate the OAuth2 credentials? If you have

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Why are you deleting my messages instead of replying? I shared all logs for 5 times. Every support person asking and I am sharing. And you are still answering nothing. And you are deleting my messages? On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the cl

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello, any update on this topic? Thanks On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the clarification. Upon checking this response, I did not > see the send logs as you mentioned. To better check this, could you please > provide us the email address that

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

I shared with private message, thanks On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the clarification. Upon checking this response, I did not > see the send logs as you mentioned. To better check this, could you please > provide us the email address that is

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello, No, 6096591137 is gotten from listAccessibleCustomers and then based on this response, hiearachy is built. And 3587098959 is gotten from this hierarchy. I already sent the logs but I am sending it again. Thanks On Friday, June 24, 2022 at 5:15:46 PM UTC+3 adsapi wrote: > Hello, > >

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello again, 6096591137 has gotten from listaccessiblecustomers endpoint. So there is no chance for a permission error for given credentials. And 3587098959 has again gotten with previously fetched mcc from api response. So it should not have a credential error. Because they are already fetche

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hi, Thanks for confirming. The USER_PERMISSION_DENIED error usually indicates that you are authenticating as a user that does not have access to the account (3587098959) specified in your API request. Also, since you specified the "login-customer-id": "6096591137", could you confirm if the use

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello Camela, Yes *the 3587098959 client account is indeed under the 6096591137 MCC account's hierarchy* because first I am calling list accessible customers endpoint and then I am building hierarchy based on response. At the same time I checked over Ads UI. On Friday, June 24, 2022 at 1:30:34

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello, Could you give any update about this topic? Thanks On Thursday, June 23, 2022 at 3:34:56 PM UTC+3 sealytic...@gmail.com wrote: > Hello again, > > I have already checked user and login customer id. > I sent request and response logs in private. > > Thanks > > On Thursday, June 23, 2022 a

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

Hello again, I have already checked user and login customer id. I sent request and response logs in private. Thanks On Thursday, June 23, 2022 at 3:26:24 PM UTC+3 adsapi wrote: > Hi, > > Thanks for reaching out to the Google Ads API Forum. > > To give you an overview about the issue that you e

RE: USER_PERMISSION_DENIED error despite providing correct login customer id

Hi, Thanks for reaching out to the Google Ads API Forum. To give you an overview about the issue that you encountered encountered, the "USER_PERMISSION_DENIED" which means a user doesn't have permission to access a customer and you’re accessing a client customer using 'login-customer-id’ in th

RE: USER_PERMISSION_DENIED while creating a new campaing with php library

Hello Bogdan, Thanks for reaching out to the Google Ads API support. I understand that you’ve encountered the error ‘USER_PERMISSION_DENIED’ after migrating process, usually this error occurs has the following root causes: The link between the manager and client account was removed. Your OAuth

Re: USER_PERMISSION_DENIED

Hello, I had this problem also for a number of use cases. After adding the manager's customer id in the ads client build, most of them were solved, but not all of them. Now, I have a couple of use cases in which, even when though the login-customer-id goes as a request header, the response give

RE: USER_PERMISSION_DENIED with loginCustomerId set to MCC id

Hello, Thanks for reaching out to us. As you’ve mentioned that you’ve encountered the error ‘USER_PERMISSION_DENIED’, it usually has the following root causes: The link between the manager and client account was removed. Your OAuth credentials are for a user who does not have access to the cli

Re: USER_PERMISSION_DENIED

Thanks, I got it to work On Wednesday, October 6, 2021 at 4:10:51 AM UTC+2 adsapi wrote: > Hi Brian, > > Thank you for raising your concern and for providing detailed information > of the concern. > > I would suggest first to refer to this document >

RE: USER_PERMISSION_DENIED

Hi Brian, Thank you for raising your concern and for providing detailed information of the concern. I would suggest first to refer to this document to know the call structure of Google Ads API. It discussed there that it is needed to set the customer ID (without hyphens) of the manager account

RE: USER_PERMISSION_DENIED' error

Hi Johnny, Thanks for reaching out. This error is usually due to one of the follow: Authenticating as a manager, but not specifying the manager account ID as the login-customer-id in the request header OAuth credentials (client ID, client secret) were created with an email that does not have th

RE: USER_PERMISSION_DENIED If you\'re accessing a client customer, the manager\'s customer id must be set in the \'login-customer-id\'

Hello, Thanks for reaching out. Can you please verify that: If you are authenticating as a manager, that you have specified that managing customer ID in the login-customer-id field? The email used to create the OAuth credentials (client ID, client secret) is an Ads user with the required access

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hi Austin, Thank you for the reply. I work with Xiaoming and let me provide support to your concern. So that our team can have a deeper analysis to the issue, could you provide the following details via Reply privately to author option to investigate? Complete API request and response logs wit

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Xiaoming, I really appreciate your reply. Thank you for looking into this. I could not understand the problem after reviewing the code comments in great details. I see in your response to Lewis that you recommend adding the 'login-customer-id' in the configuration file. This is where m

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hi Lewis, Thank you for reaching out. It’s very likely you didn’t set the 'login-customer-id' in the configuration file. Please do so and try it again. Thanks and regards, Xiaoming, Google Ads API Team Xiaoming Google Ads API Team ref:_00D1U1174p._5004Q2CPk7n:ref -- -- =~=~=~=~=~=~=~=~=~=~

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hi Xiaoming, I'm having the same issue as Austin. Your response doesn't explain why the error would occur. The code pulls account IDs that the user has access to e.g. client.service.customer.list_accessible_customers().resource_names It then trys to pull information about each account to build

RE: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hi Austin, Thank you for reaching out. This code example would go through the account hierarchy and print them out. If you don’t specify the managerId, then the direct accounts under the authenticated manager would be fetched first to build the hierarchy. Otherwise, if you specify the managerId

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello, I am using this 'Get Account Hierarchy' script: https://developers.google.com/google-ads/api/docs/account-management/get-account-hierarchy What I want is to see the full account hierarchy of accounts to which I have access with my authenticated email address. This script should show me

RE: USER_PERMISSION_DENIED

Hi, The USER_PERMISSION_DENIED error occurs when there is no link between the manager account authenticated in the request and the client account specified in the headers. The common causes of this error are: The link between the manager and client account was removed. Your OAuth credentials a

Re: USER_PERMISSION_DENIED on Get recomandation call

Hello Nirmita, First of all thank you for the response, We already have credentials from the AdWords API and the code of google_ads_php.ini is as shown: [GOOGLE_ADS] ; Required AdWords API properties. Details can be found at: ; https: //developers.google.com/adwords/api/docs/guides/basic-conce

RE: USER_PERMISSION_DENIED on Get recomandation call

Hi Emona, Thanks for reaching out. The error USER_PERMISSION_DENIED usually occurs when there is no link between the manager account authenticated in the request and the client account specified in the headers. Could you please make sure that the manager account you used to authenticate the ca

RE: USER_PERMISSION_DENIED for the new Ads API with the java SDK

Hi Julián, The USER_PERMISSION_DENIED error occurs when the account is not linked to an MCC that can directly manage accounts. Another possible reason is that the OAuth2 credentials used has no access to the specific client account. Could you please make sure that you're generating the OAuth cr

Re: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello Julian, If you are facing USER_PERMISSION_DENIED error to investigate further, could you please share the login-customer-id, client customer id that you are using in the request and the email address of the user using which the OAuth credentials are created? You could use reply privately

Re: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hey, we are having the exact same issue. Can you help us determine what's going on with our requests? Regards, Julián El viernes, 14 de junio de 2019, 15:24:52 (UTC-3), adsapiforumadvisor escribió: > > Hello Konstantin, > > Thanks for sending the email address. The email address. login-customer

RE: USER_PERMISSION_DENIED Recommendation Service When Applying Recommendation

Hello Nicholas, Could you please share the complete error logs, the account cid and the email address that you are using to generate OAuth credentials to investigate further? You could use reply privately to the author option while sharing the information requested. Regards, Sai Teja, Google A

Re: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello Konstantin, Thanks for sending the email address. The email address. login-customer-id and client-customer-id are good. You will be able to validate your credentials by using the OAuth doctor. The tool will help determine if your OAuth2 credentials are correctly configured and ready to ma

Re: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello, I sent you the email as a private reply. On Thursday, 13 June 2019 20:46:34 UTC+2, adsapiforumadvisor wrote: > > Hello Konstantin, > > I understand the scenario you mentioned. In the AdWords API the OAuth > token can be generated by a user who just have access to the client account > eve

Re: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello Konstantin, I understand the scenario you mentioned. In the AdWords API the OAuth token can be generated by a user who just have access to the client account even if that user is not having access to the manager manager account. In the Google Ads API, since we are mentioning the login-cus

Re: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello, we are using exactly the same Oauth token for both the new Google Ads API and the Adwords API the user provided us with when he allowed Adwords API access to his MCC. This access was allowed on the MCC level (4554523147). I've just executed a GetCustomers call on the Adwords API with ex

RE: USER_PERMISSION_DENIED from customer service for some accounts in the new Google Ads API which work in the old Adwords API

Hello Konstantin, Could you please confirm the user using which the OAuth credentials are generated? In general when using login-customer-id the OAuth user must have access to the MCC account. Regards, Sai Teja, Google Ads API Team ref:_00D1U1174p._5001UBmwT1:ref -- -- =~=~=~=~=~=~=~=~=~=~=~

RE: USER_PERMISSION_DENIED with Google Ads API V1 and no errors with AdWords API V201809

Hello Chirag, Please find my response below inline: 1. which login-customer-id is important, Is it the customerId that MCC has authorised? *It should be the customerId of the account the authenticating user has directly access to. Also, you should use the login-customer-id when you

Re: USER_PERMISSION_DENIED with Google Ads API V1 and no errors with AdWords API V201809

Hello Sai, But the document over https://ads-developers.googleblog.com/2019/01/new-required-header-for-google-ads-api.html on this blog post is confusing. It said login-customer-id is required incase it is MCC account. My question 1) which login-customer-id is important, Is it the customerId

Re: USER_PERMISSION_DENIED with Google Ads API V1 and no errors with AdWords API V201809

Hello Sai, I mean I have ListAccessibleAccounts. What MCC id I need to use? Bcz I am not aware which MCC account has linked with? Thanks, On Friday, 12 April 2019 14:46:32 UTC+5:30, cv wrote: > > Hello Sai, > > Thanks for the answer. > > How I can get login-customer-id? > > I have refreshtoken

Re: USER_PERMISSION_DENIED with Google Ads API V1 and no errors with AdWords API V201809

Hello Sai, Thanks for the answer. How I can get login-customer-id? I have refreshtoken with me for MCC account. Under that I have Multiple MCC account managing. How I identify which login-customer-id I need to use? How I can get information from Sub MCC accounts? Thanks, On Tuesday, 9 April

RE: USER_PERMISSION_DENIED with Google Ads API V1 and no errors with AdWords API V201809

Hello Sergei, It is not possible to get the manager account Id via API. @Chirag, As per the blog post mentioned here , you have to pass login-customer-id and client-customer-id in your API call. The logi

Re: USER_PERMISSION_DENIED with Google Ads API V1 and no errors with AdWords API V201809

Is it possible to get original manager account id if we have only client tokens and id? On Monday, April 8, 2019 at 5:19:34 PM UTC+3, Sergei Kim wrote: > > Hello Team, > > We have a client with strange behavior. All requests against new API are > failing with the error. But V201809 works as us

Re: USER_PERMISSION_DENIED with Google Ads API V1 and no errors with AdWords API V201809

Hello Sai, I am exactly facing same issue. The api calls works fine with same credentials on Adwords API v201809 but fails with Google Ads API. In my case I have authorised the MCC account and I am trying to fetch details for account under manager account. Which login-customer-id I need to pas

RE: USER_PERMISSION_DENIED with Google Ads API V1 and no errors with AdWords API V201809

Hello Sergei, As per the blog post mentioned here , It is required to mention the login-customer-id in your

RE: USER_PERMISSION_DENIED error when accessing a customer.

Hello, Could you please confirm whether you are using the Google Ads API and facing the USER_PERMISSION_DENIED error? If yes, could you please confirm whether you are passing the login-customer-id as mentioned in this blog post

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

*Finally Fixed the Issue. i just updated the library to the stable version(Google.Ads.GoogleAds). then its working fine.* *trim empty space if "LoginCustomerId" has. * [image: 2019-03-11_20-06-38.png] On Monday, 11 March 2019 15:08:10 UTC+5:30, pe...@meetweet.nl wrote: > > Hi Sai, > > A week a

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hi Sai, A week ago I sent you my credential information and response data in a private message. Any progress on this issue? Regards, Peter Op woensdag 13 februari 2019 12:47:25 UTC+1 schreef Ananth Sakthivel: > > since yesterday my code was working fine and it's fetching the AdsAccount > Detai

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello sai, Please check my previous thread. i have already mentioned that below solution is not working for me. On Tuesday, 5 March 2019 02:27:53 UTC+5:30, googleadsapi-forumadvisor wrote: > > Hello Anath, > > The other users on this thread added * value="INSERT_LOGIN_CUSTOMER_ID_HERE" />* to th

RE: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Peter, Basically, the loginCustomerId is to specify which user is making calls to the API. If you are making calls on behalf of your client account with the credentials of the user of your manager account, then the manager account CID should be placed as loginCustomerId without dashes in t

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Sai, Same problem here. I am using the Java client library with an ads.properties file. Before the 11th of Feb it all worked fine. Then, after that date I added the *api.googleads.loginCustomerId* property as was explained in an earlier Google post. From then on I only get the USER_PERMI

RE: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Anath, The other users on this thread added ** to their app.config file and was able to fix the issue. Could you please try the same? In general we specify the login-customer-id(to manager authenticating client's account) in the app.config file and then pass the client customer id to the p

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hi Sai, I still have same issue. I am using google-ads-python library. I followed instructions in README section of library, used provided template, and specified 'login_customer_id' in google-ads.yaml file, but still have "PermissionDenied: 403 The caller does not have permission" error. The

RE: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Everyone, Looks like some of you have solved the USER_PERMISSION_DENIED error by adding the login-customer-id in the properties file. If you are still facing the issue, could you please go through this blog post

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

hi , i am reading "Google Ads API" configuration from Web.config file not from app.config. even though i have added that line in my web.config already.but no luck. this error persists only when i pass the "Client Customerid" into "GetCustomer()". if i pass my manager account id(LoginCustomerid)

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

I solved the issue by adding to my app.config file. On Tuesday, February 26, 2019 at 8:59:56 AM UTC-8, rentca...@gmail.com wrote: > > I'm having the same issue > > Message: Status(StatusCode=PermissionDenied, Detail="The caller does not > have permission") > Failure: { "errors": [ { "errorCode"

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

I'm having the same issue Message: Status(StatusCode=PermissionDenied, Detail="The caller does not have permission") Failure: { "errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DENIED" }, "message": "User doesn't have permission to access customer." } ] } Request ID: f9DUeMOo

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Sai Any progress on this issue? I am also facing the same permission issue from last 2 weeks Regards, Dharun. On Wednesday, February 13, 2019 at 10:17:05 PM UTC+5:30, googleadsapi-forumadvisor wrote: > > Hello Everyone, > > Thanks for the update, we are looking into the issue. We will

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

I am also facing the same permission issue for the past 2 weeks. On Tuesday, 19 February 2019 16:06:16 UTC+5:30, Ananth Sakthivel wrote: > > Hello Sai, > did you find any solution for my issue? > > On Wednesday, 13 February 2019 22:17:05 UTC+5:30, > googleadsapi-forumadvisor wrote: >> >> Hello Ev

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

I have the exact same issue, it worked fine until the 10th of Feb, then on the 11th it stopped working. On Wednesday, February 13, 2019 at 1:47:25 PM UTC+2, Ananth Sakthivel wrote: > > since yesterday my code was working fine and it's fetching the AdsAccount > Details through the Service of "Get

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Saj, Any progress on this issue? Since 11th Feb I can't use the Java examples anymore even after I added the login api.googleads.loginCustomerId setting as described. Op woensdag 13 februari 2019 17:47:05 UTC+1 schreef googleadsapi-forumadvisor: > > Hello Everyone, > > Thanks for the up

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Sai, did you find any solution for my issue? On Wednesday, 13 February 2019 22:17:05 UTC+5:30, googleadsapi-forumadvisor wrote: > > Hello Everyone, > > Thanks for the update, we are looking into the issue. We will be > responding on this thread when we find more information. > > Regards, >

RE: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Hello Everyone, Thanks for the update, we are looking into the issue. We will responding on this thread when we find more information. Regards, Sai Teja, Google Ads API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://googleadsdev

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Has this been integrated into the BigQuery Transfer Service? I'm seeing the same errors there. On Wed, Feb 13, 2019 at 11:27 AM Jordi Puig wrote: > You should check this: > > > https://ads-developers.googleblog.com/2019/01/new-required-header-for-google-ads-api.html > > Regards. > > On Wednesday

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

You should check this: https://ads-developers.googleblog.com/2019/01/new-required-header-for-google-ads-api.html Regards. On Wednesday, February 13, 2019 at 5:22:58 PM UTC+1, Charles Astwood wrote: > > Me too. I am wondering if there is a fault Googles end as a few of us are > seeing this > > O

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Me too. I am wondering if there is a fault Googles end as a few of us are seeing this On Wednesday, 13 February 2019 11:47:25 UTC, Ananth Sakthivel wrote: > > since yesterday my code was working fine and it's fetching the AdsAccount > Details through the Service of "GetCustomer()". but today onw

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

Same here, worked fine this week but now I get the exact same error in the Google Ads Beta API. Using a similar ads.properties (with the old prefix settings) in the old Google Adwords API works fine. Op woensdag 13 februari 2019 12:47:25 UTC+1 schreef Ananth Sakthivel: > > since yesterday my co

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

I have same issue just with Python lib. Making request to GoogleAdsService On Wednesday, 13 February 2019 13:47:25 UTC+2, Ananth Sakthivel wrote: > > since yesterday my code was working fine and it's fetching the AdsAccount > Details through the Service of "GetCustomer()". but today onwards its

Re: USER_PERMISSION_DENIED to a new MCC account

Hi Omri, The AuthorizationError.USER_PERMISSION_DENIED error occurs when user does not have permission to access the customer. It could be that there is no link between the manager account

Re: USER_PERMISSION_DENIED

Hi Paolo, Moving forward, could you also provide your clientCustomerId when you encountered the error so I could further investigate your concern? And please reply via *Reply privately to author*. Regards Luis, AdWords API Team On Tuesday, July 31, 2018 at 4:15:06 PM UTC+8, Luis Xander Talag (

Re: USER_PERMISSION_DENIED

Hi Paolo, Thank you for providing additional information. I had to re-post your previous post as it contained sensitive information such as clientId, clientSecret, etc. I would recommend that you review our forum posting guidelines

Re: USER_PERMISSION_DENIED

Hello Luis, Email: paolo.roge...@oom.com.sg this is the one that i am using to generate oauth2. and this is the code that im using : session_start(); $oauth2 = new OAuth2([ 'authorizationUri' => 'https://accounts.google.com/o/oauth2/v2/auth', 'tokenCredentialUri' => 'https://www.googleapis.c

Re: USER_PERMISSION_DENIED

Hi Paolo, The AuthorizationError.USER_PERMISSION_DENIED error you encountered means that there is no link between the manager account authenticated in the request with the client account sp

Re: USER_PERMISSION_DENIED

Hi, Could you provide the AdWords clientCustomerId you are trying to access along with the email address used to create the OAuth2 credentials used? Your Auth.ini file will also be helpful. Please use *Reply privately to author* when responding. Regards, Shwetha, AdWords API Team. -- -- =~

Re: USER_PERMISSION_DENIED

Hi, Following your help, it was working fine but 1 month later, i get the same error but only online. The parametres are good. Why does that work only offline ? I can send you my Auth.ini if you want? Thanks for your reply -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us o

Re: USER_PERMISSION_DENIED

Hello, Since this is a separate issue from the original, would you mind posting a new thread so that we can discuss your issue there? Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogsp

Re: USER_PERMISSION_DENIED

Hi, The USER_PERMISSION_DENIED error occurs when there is no link between the manager account authenticated in the request and the client account specified in the headers. You need to use

Re: USER_PERMISSION_DENIED

Hi, Could you please provide me with the full SOAP request and response that resulted in this error? Please do so using *reply privately to author.* If you do not have logging enabled, you can do so by following these instructions

Re: USER_PERMISSION_DENIED when making first request

Hello, The AuthorizationError.USER_PERMISSION_DENIED means your OAuth credentials don't match clientCustomerId you specify. Basically, login you are using doesn't have access to the account you are trying to touch. BTW, this is covered here

Re: USER_PERMISSION_DENIED on new account in my MCC

Hi MIlo, The USER_PERMISSION_DENIED error occurs when there is no link between the MCC and client account. Try to use the ManagedCustomerService

Re: USER_PERMISSION_DENIED

Hi Mateusz, Production MCC account's developer token (either pending approval or approved) is used when making requests against the test MCC account . Please follow the steps given in our sign up

Re: USER_PERMISSION_DENIED

According to this I have to use production developer token to connect. I can't use production account because our token wasn't approved yet. Do I need to create test MCC, token on this account and use them? But when I created test M

Re: USER_PERMISSION_DENIED

Hi Mateusz, Are you trying to *link* the customer account to the MCC account? Keep in mind that you can't link Test and Production MCC accounts. If you still have issues, please send me the steps you took in the AdWords interf

Re: USER_PERMISSION_DENIED

Hello, I've received your configuration file. First of, it looks like both OAuth and OAuth2 are enabled: Please comment out or remove lines related to OAuth (OAuth1.0a). You also need to either fill in or comment out the "OAuth2AccessToken" field and provide a value for "OAuth2RedirectU

Re: USER_PERMISSION_DENIED

Hello, Do you use any of our client libraries? You should not need to specify email and password, please make sure ClientLogin section is commented out and OAuth2 section is fully uncommented. -Danial, AdWords API Team. On Wednesday, May 7, 2014 7:28:47 AM UTC+4, micde...@gmail.com wrote: >

Re: USER_PERMISSION_DENIED

Hi, Can you post the requestId of a recent request that demonstrates this error? Best, - Eric On Apr 18, 5:02 am, cviorel wrote: > Hi! > > I'm using v200909 version. > > = > > On Apr 16, 9:35 pm, cviorel wrote: > > > > > > > Hi, > > > Thank you for your

Re: USER_PERMISSION_DENIED

Hi! I'm using v200909 version. = On Apr 16, 9:35 pm, cviorel wrote: > Hi, > > Thank you for your replay but I've double checked and I saw that my > MCC user has Administrative access to the client account specified in > the clientEmail header. > I don't k

Re: USER_PERMISSION_DENIED

Hi, Thank you for your replay but I've double checked and I saw that my MCC user has Administrative access to the client account specified in the clientEmail header. I don't know why I get this error ???. Thanks, cviorel. On Apr 15, 4:44 pm, AdWords API Advisor wrote: > Hi, > > Please ensur

AdWords API Re: USER_PERMISSION_DENIED

Hi, Please ensure that the MCC user you generated the authToken for has access to the client account specified in the clientEmail header. Best, - Eric Koleda, AdWords API Team On Apr 14, 4:35 pm, "cviorel2...@yahoo.com" wrote: > Hi! > I’m new in Google API. > When I’m trying to test the SampleW

AdWords API Re: USER_PERMISSION_DENIED

Hi Raghavendra, Do you have the requestId of a request that demonstrates this behavior? Best, - Eric Koleda, AdWords API Team On Mar 31, 1:10 am, RAGHAVENDRA SUDHA wrote: > HI, > >  i am receiving the following error, while i am trying to use > campaignservice to retreive all the campaigns. > >