Re: [AFMUG] Managed routers for customers

The home router form-factor is a recent addition: http://www.ignitenet.com/products/gateway-ac1200/ So it is more like a home router with enterprise wireless features I suppose. It turned out that what we had for the enterprise side was really close to an awesome managed WiFi product for

Re: [AFMUG] Managed routers for customers

Harold, Can you elaborate further on the gateway you're referring to? I thought you guys only had access points, not home routers. On Wed, Jan 18, 2017 at 12:17 AM Harold Bledsoe wrote: > This. > > I think the main point is that when you are delivering an internet >

Re: [AFMUG] Managed routers for customers

This. I think the main point is that when you are delivering an internet connection, if the last foot (e.g. bad WiFi) is bad, the average customer is going to assume the internet connection is bad. Managed WiFi gives you the visibility you need to know what is going on and a chance to fix it

Re: [AFMUG] Managed routers for customers

They can call us anytime the want for help with our router (almost zero calls per month) if it dies we replace it (1 per year) Selling point is they don't have to talk to [insert router brand here] who will charge them $150 for the first support call. There's about 100 other selling points

Re: [AFMUG] Managed routers for customers

We owned the local customer network. Anything we could help with remotely we would do. A site visit was $65/hr, minimum 1/2 hour. If the router dies over the weekend they could stop by the office to pick up a pre-configured replacement, loaded with the same config as their old router... but that

Re: [AFMUG] Managed routers for customers

What kind of support is included with managed routers? Selling points? What happens if the router dies over a weekend? Jon Langeler Michwave Technologies, Inc. > On Jan 17, 2017, at 11:02 AM, Sean Heskett wrote: > > 844E is less than $150 > > we buy direct from calix > >

Re: [AFMUG] Managed routers for customers

844E is less than $150 we buy direct from calix we charge $99 "setup fee" and $12/mo for our "managed wifi" service. (we retain ownership of all hardware) excellent take rate so far :-) -sean On Mon, Jan 16, 2017 at 10:31 PM, Josh Corson wrote: > What's the

Re: [AFMUG] Managed routers for customers

Which range extenders do you like? Timothy Steele wrote: All the best long range routers are a base unit with 2 range extender's issues I've seen with over powered routers like the nighthawk is when customer is next to the router the signal can get way too hot and the customer will think

Re: [AFMUG] Managed routers for customers

With 5GHz, the best solution is not a single "badass AP", but more APs at lower power. Not only will the performance be better (and with that comes better customer satisfaction), but there's more margin available for the service provider. On Jan 17, 2017 6:14 AM, "Timothy Steele"

Re: [AFMUG] Managed routers for customers

: "Timothy Steele" <timothy.pct...@gmail.com> To: af@afmug.com Sent: 1/17/2017 7:14:22 AM Subject: Re: [AFMUG] Managed routers for customers All the best long range routers are a base unit with 2 range extender's issues I've seen with over powered routers like the nighthawk is when

Re: [AFMUG] Managed routers for customers

All the best long range routers are a base unit with 2 range extender's issues I've seen with over powered routers like the nighthawk is when customer is next to the router the signal can get way too hot and the customer will think the internet is dropping really the best solution is a cambium

Re: [AFMUG] Managed routers for customers

Managing said router is a good upsell and helps your customer's experience with your service. I've seen people charge between $4-$12/mo for this service. Basically, you're responsible for: firmware upgrades, port forwards, vpns, telling them their wireless password, etc. Not only does it help

Re: [AFMUG] Managed routers for customers

define "managed" - clearly we drop an air router (ubnt) with a DMZ and no upnp thats free, anything else, get your own business, we will sell you a Fortigate residential, we dont se a market with a cost that is capturable for any feature On Mon, Jan 16, 2017 at 11:45 PM, Josh Corson

Re: [AFMUG] Managed routers for customers

I found my answers in previous threads. Thank you Sent from my iPhone On Jan 16, 2017, at 11:31 PM, Josh Corson wrote: What's the price on a 844E? Vendor? Sent from my iPhone On Jan 16, 2017, at 11:13 PM, Sean Heskett wrote: Yeah the cloud

Re: [AFMUG] Managed routers for customers

What's the price on a 844E? Vendor? Sent from my iPhone On Jan 16, 2017, at 11:13 PM, Sean Heskett wrote: Yeah the cloud software is what makes calix awesome. The hardware is high end 802.11ac gear. On Mon, Jan 16, 2017 at 9:58 PM David Kunat wrote: >

Re: [AFMUG] Managed routers for customers

Yeah the cloud software is what makes calix awesome. The hardware is high end 802.11ac gear. On Mon, Jan 16, 2017 at 9:58 PM David Kunat wrote: > Do you use their cloud management with the 844E? > > On Jan 16, 2017, at 7:37 PM, Sean Heskett wrote: > >

Re: [AFMUG] Managed routers for customers

Do you use their cloud management with the 844E? > On Jan 16, 2017, at 7:37 PM, Sean Heskett wrote: > > Calix 844E > > > - Sean > > >> On Mon, Jan 16, 2017 at 9:28 PM Josh Corson wrote: >> What does everyone use/offer for managed customer routers?

[AFMUG] Managed routers for customers

What does everyone use/offer for managed customer routers? We use the Cambium R200P router currently, however we are looking for one with better wireless range. In general circumstances the router works fine, but we are looking for a good all in one, manageable router with excellent range - and