Re: [AFMUG] Answering Service

[chuck]

They do have a per incident support plan as well.  

From: Jeremy 
Sent: Friday, September 23, 2016 7:37 AM
To: af@afmug.com 
Subject: Re: [AFMUG] Answering Service

ServerPlus is $3 a sub.  That would be $36K a year, not $22K.  YGTC was a third 
of $22K???  Sounds like I need to get a quote from them as well.

On Thu, Sep 22, 2016 at 7:57 PM, That One Guy /sarcasm 
<thatoneguyst...@gmail.com> wrote:

  last time i looked into this, for about 1k customers worth of calls it would 
cost about 22k a year for 24x7 answering in english with basic sales scripts 
and better than geek squad tech support, is this still a decent rule of thumb? 


  On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman <j...@imaginenetworksllc.com> 
wrote:

Off list.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net> wrote:

  Ok, website or contact info?



  Anyone else?



  From: Af [mailto:af-boun...@afmug.com] On Behalf Of Josh Luthman
  Sent: Thursday, September 22, 2016 6:48 PM
  To: af@afmug.com
  Subject: Re: [AFMUG] Answering Service



  Both centers I use are in the US.  Unfortunately one has a couple of 
thick accent speakers that I've asked not to take our calls.

  I've used the local one in Wapak since 2006 or something.

  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373



  On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net> wrote:

Anyone using a good, local (American English speaking) answering 
service that does scripts and light sales?







  -- 

  If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.

Re: [AFMUG] Answering Service

[chuck]

Asterisk

From: Adam Moffett 
Sent: Friday, September 23, 2016 8:01 AM
To: af@afmug.com 
Subject: Re: [AFMUG] Answering Service

Yeah, per call is good if you have your office phone system menus set up in 
such a way as to minimize the number of calls that go there.

I.E. off hours sales can go to voicemail, off hours billing calls get a 
reminder they can do online billing before you forward to call center, etc.


-- Original Message --
From: "Josh Luthman" <j...@imaginenetworksllc.com>
To: af@afmug.com
Sent: 9/23/2016 9:59:48 AM
Subject: Re: [AFMUG] Answering Service

  They also do per call...

  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373


  On Sep 23, 2016 9:37 AM, "Jeremy" <jeremysmi...@gmail.com> wrote:

ServerPlus is $3 a sub.  That would be $36K a year, not $22K.  YGTC was a 
third of $22K???  Sounds like I need to get a quote from them as well.

On Thu, Sep 22, 2016 at 7:57 PM, That One Guy /sarcasm 
<thatoneguyst...@gmail.com> wrote:

  last time i looked into this, for about 1k customers worth of calls it 
would cost about 22k a year for 24x7 answering in english with basic sales 
scripts and better than geek squad tech support, is this still a decent rule of 
thumb? 


  On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman 
<j...@imaginenetworksllc.com> wrote:

Off list.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net> 
wrote:

  Ok, website or contact info?



  Anyone else?



  From: Af [mailto:af-boun...@afmug.com] On Behalf Of Josh Luthman
  Sent: Thursday, September 22, 2016 6:48 PM
      To: af@afmug.com
  Subject: Re: [AFMUG] Answering Service



  Both centers I use are in the US.  Unfortunately one has a couple of 
thick accent speakers that I've asked not to take our calls.

  I've used the local one in Wapak since 2006 or something.

  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373



  On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net> 
wrote:

Anyone using a good, local (American English speaking) answering 
service that does scripts and light sales?







  -- 

  If you only see yourself as part of the team but you don't see your team 
as part of yourself you have already failed as part of the team.

Re: [AFMUG] Answering Service

[Tim Reichhart]

I would not advise to use the any services from Wapak,Ohio (its called comnet) 
I used to work there the management is very rude to there employees.

Tim


-Original Message-
From: "Josh Luthman" <j...@imaginenetworksllc.com>
To: af@afmug.com
Date: 09/22/16 08:57 PM
Subject: Re: [AFMUG] Answering Service


Off list.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373 
On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net> wrote:

Ok, website or contact info?
 
Anyone else?
 
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Josh Luthman
Sent: Thursday, September 22, 2016 6:48 PM
To: af@afmug.com
Subject: Re: [AFMUG] Answering Service
 
Both centers I use are in the US.  Unfortunately one has a couple of thick 
accent speakers that I've asked not to take our calls.
I've used the local one in Wapak since 2006 or something.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
 
On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net> wrote:
Anyone using a good, local (American English speaking) answering service that 
does scripts and light sales?

 
 
 
 
 

Re: [AFMUG] Answering Service

[Josh Luthman]

I use it and any call I personally don't answer goes there 24/7.  I don't
take many but we don't get that many.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sep 23, 2016 10:01 AM, "Adam Moffett" <dmmoff...@gmail.com> wrote:

> Yeah, per call is good if you have your office phone system menus set up
> in such a way as to minimize the number of calls that go there.
>
> I.E. off hours sales can go to voicemail, off hours billing calls get a
> reminder they can do online billing before you forward to call center, etc.
>
>
> -- Original Message --
> From: "Josh Luthman" <j...@imaginenetworksllc.com>
> To: af@afmug.com
> Sent: 9/23/2016 9:59:48 AM
> Subject: Re: [AFMUG] Answering Service
>
>
> They also do per call...
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Sep 23, 2016 9:37 AM, "Jeremy" <jeremysmi...@gmail.com> wrote:
>
>> ServerPlus is $3 a sub.  That would be $36K a year, not $22K.  YGTC was a
>> third of $22K???  Sounds like I need to get a quote from them as well.
>>
>> On Thu, Sep 22, 2016 at 7:57 PM, That One Guy /sarcasm <
>> thatoneguyst...@gmail.com> wrote:
>>
>>> last time i looked into this, for about 1k customers worth of calls it
>>> would cost about 22k a year for 24x7 answering in english with basic sales
>>> scripts and better than geek squad tech support, is this still a decent
>>> rule of thumb?
>>>
>>>
>>> On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman <
>>> j...@imaginenetworksllc.com> wrote:
>>>
>>>> Off list.
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>> On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net>
>>>> wrote:
>>>>
>>>>> Ok, website or contact info?
>>>>>
>>>>>
>>>>>
>>>>> Anyone else?
>>>>>
>>>>>
>>>>>
>>>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>>>>> *Sent:* Thursday, September 22, 2016 6:48 PM
>>>>> *To:* af@afmug.com
>>>>> *Subject:* Re: [AFMUG] Answering Service
>>>>>
>>>>>
>>>>>
>>>>> Both centers I use are in the US.  Unfortunately one has a couple of
>>>>> thick accent speakers that I've asked not to take our calls.
>>>>>
>>>>> I've used the local one in Wapak since 2006 or something.
>>>>>
>>>>> Josh Luthman
>>>>> Office: 937-552-2340
>>>>> Direct: 937-552-2343
>>>>> 1100 Wayne St
>>>>> Suite 1337
>>>>> Troy, OH 45373
>>>>>
>>>>>
>>>>>
>>>>> On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net>
>>>>> wrote:
>>>>>
>>>>> Anyone using a good, local (American English speaking) answering
>>>>> service that does scripts and light sales?
>>>>>
>>>>>
>>>
>>>
>>> --
>>> If you only see yourself as part of the team but you don't see your team
>>> as part of yourself you have already failed as part of the team.
>>>
>>
>>

Re: [AFMUG] Answering Service

[Adam Moffett]

Yeah, per call is good if you have your office phone system menus set up 
in such a way as to minimize the number of calls that go there.


I.E. off hours sales can go to voicemail, off hours billing calls get a 
reminder they can do online billing before you forward to call center, 
etc.



-- Original Message --
From: "Josh Luthman" <j...@imaginenetworksllc.com>
To: af@afmug.com
Sent: 9/23/2016 9:59:48 AM
Subject: Re: [AFMUG] Answering Service


They also do per call...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Sep 23, 2016 9:37 AM, "Jeremy" <jeremysmi...@gmail.com> wrote:
ServerPlus is $3 a sub.  That would be $36K a year, not $22K.  YGTC 
was a third of $22K???  Sounds like I need to get a quote from them as 
well.


On Thu, Sep 22, 2016 at 7:57 PM, That One Guy /sarcasm 
<thatoneguyst...@gmail.com> wrote:
last time i looked into this, for about 1k customers worth of calls 
it would cost about 22k a year for 24x7 answering in english with 
basic sales scripts and better than geek squad tech support, is this 
still a decent rule of thumb?



On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman 
<j...@imaginenetworksllc.com> wrote:

Off list.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net> 
wrote:

Ok, website or contact info?



Anyone else?



From: Af [mailto:af-boun...@afmug.com] On Behalf Of Josh Luthman
Sent: Thursday, September 22, 2016 6:48 PM
To:af@afmug.com
Subject: Re: [AFMUG] Answering Service



Both centers I use are in the US.  Unfortunately one has a couple 
of thick accent speakers that I've asked not to take our calls.


I've used the local one in Wapak since 2006 or something.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net> 
wrote:


Anyone using a good, local (American English speaking) answering 
service that does scripts and light sales?







--
If you only see yourself as part of the team but you don't see your 
team as part of yourself you have already failed as part of the team.

Re: [AFMUG] Answering Service

[Josh Luthman]

They also do per call...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sep 23, 2016 9:37 AM, "Jeremy" <jeremysmi...@gmail.com> wrote:

> ServerPlus is $3 a sub.  That would be $36K a year, not $22K.  YGTC was a
> third of $22K???  Sounds like I need to get a quote from them as well.
>
> On Thu, Sep 22, 2016 at 7:57 PM, That One Guy /sarcasm <
> thatoneguyst...@gmail.com> wrote:
>
>> last time i looked into this, for about 1k customers worth of calls it
>> would cost about 22k a year for 24x7 answering in english with basic sales
>> scripts and better than geek squad tech support, is this still a decent
>> rule of thumb?
>>
>>
>> On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman <
>> j...@imaginenetworksllc.com> wrote:
>>
>>> Off list.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net>
>>> wrote:
>>>
>>>> Ok, website or contact info?
>>>>
>>>>
>>>>
>>>> Anyone else?
>>>>
>>>>
>>>>
>>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>>>> *Sent:* Thursday, September 22, 2016 6:48 PM
>>>> *To:* af@afmug.com
>>>> *Subject:* Re: [AFMUG] Answering Service
>>>>
>>>>
>>>>
>>>> Both centers I use are in the US.  Unfortunately one has a couple of
>>>> thick accent speakers that I've asked not to take our calls.
>>>>
>>>> I've used the local one in Wapak since 2006 or something.
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>>
>>>>
>>>> On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net>
>>>> wrote:
>>>>
>>>> Anyone using a good, local (American English speaking) answering
>>>> service that does scripts and light sales?
>>>>
>>>>
>>
>>
>> --
>> If you only see yourself as part of the team but you don't see your team
>> as part of yourself you have already failed as part of the team.
>>
>
>

Re: [AFMUG] Answering Service

[Jeremy]

ServerPlus is $3 a sub.  That would be $36K a year, not $22K.  YGTC was a
third of $22K???  Sounds like I need to get a quote from them as well.

On Thu, Sep 22, 2016 at 7:57 PM, That One Guy /sarcasm <
thatoneguyst...@gmail.com> wrote:

> last time i looked into this, for about 1k customers worth of calls it
> would cost about 22k a year for 24x7 answering in english with basic sales
> scripts and better than geek squad tech support, is this still a decent
> rule of thumb?
>
>
> On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman <j...@imaginenetworksllc.com
> > wrote:
>
>> Off list.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net>
>> wrote:
>>
>>> Ok, website or contact info?
>>>
>>>
>>>
>>> Anyone else?
>>>
>>>
>>>
>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>>> *Sent:* Thursday, September 22, 2016 6:48 PM
>>> *To:* af@afmug.com
>>> *Subject:* Re: [AFMUG] Answering Service
>>>
>>>
>>>
>>> Both centers I use are in the US.  Unfortunately one has a couple of
>>> thick accent speakers that I've asked not to take our calls.
>>>
>>> I've used the local one in Wapak since 2006 or something.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>>
>>> On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net>
>>> wrote:
>>>
>>> Anyone using a good, local (American English speaking) answering service
>>> that does scripts and light sales?
>>>
>>>
>
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>

Re: [AFMUG] Answering Service

[Eric Kuhnke]

Huh, they're based in Wenatchee...  Cost of living is quite low in many of
those agricultural towns in that area. Quincy, Wenatchee, Ellensburg,
Othello, etc.

Salaries for first-tier phone support are probably not very high, but they
don't need to be.

http://ygtc.com/tech.html



For those who follow datacenter news, East Wenatchee and Quincy are also
two of the locations with the cheapest electricity in North America and
some huge electricity-hungry facilities.


On Thu, Sep 22, 2016 at 7:52 PM, Josh Reynolds <j...@kyneticwifi.com> wrote:

> At SWS our 24x7 support and sales, based out of Washington state, cost
> less than a third of that for a year. Was based on time on the phone per
> month, not sub count. YGTC.com
>
> On Sep 22, 2016 8:57 PM, "That One Guy /sarcasm" <
> thatoneguyst...@gmail.com> wrote:
>
>> last time i looked into this, for about 1k customers worth of calls it
>> would cost about 22k a year for 24x7 answering in english with basic sales
>> scripts and better than geek squad tech support, is this still a decent
>> rule of thumb?
>>
>>
>> On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman <
>> j...@imaginenetworksllc.com> wrote:
>>
>>> Off list.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net>
>>> wrote:
>>>
>>>> Ok, website or contact info?
>>>>
>>>>
>>>>
>>>> Anyone else?
>>>>
>>>>
>>>>
>>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>>>> *Sent:* Thursday, September 22, 2016 6:48 PM
>>>> *To:* af@afmug.com
>>>> *Subject:* Re: [AFMUG] Answering Service
>>>>
>>>>
>>>>
>>>> Both centers I use are in the US.  Unfortunately one has a couple of
>>>> thick accent speakers that I've asked not to take our calls.
>>>>
>>>> I've used the local one in Wapak since 2006 or something.
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>>
>>>>
>>>> On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net>
>>>> wrote:
>>>>
>>>> Anyone using a good, local (American English speaking) answering
>>>> service that does scripts and light sales?
>>>>
>>>>
>>
>>
>> --
>> If you only see yourself as part of the team but you don't see your team
>> as part of yourself you have already failed as part of the team.
>>
>

Re: [AFMUG] Answering Service

[Josh Reynolds]

At SWS our 24x7 support and sales, based out of Washington state, cost less
than a third of that for a year. Was based on time on the phone per month,
not sub count. YGTC.com

On Sep 22, 2016 8:57 PM, "That One Guy /sarcasm" <thatoneguyst...@gmail.com>
wrote:

> last time i looked into this, for about 1k customers worth of calls it
> would cost about 22k a year for 24x7 answering in english with basic sales
> scripts and better than geek squad tech support, is this still a decent
> rule of thumb?
>
>
> On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman <j...@imaginenetworksllc.com
> > wrote:
>
>> Off list.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net>
>> wrote:
>>
>>> Ok, website or contact info?
>>>
>>>
>>>
>>> Anyone else?
>>>
>>>
>>>
>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>>> *Sent:* Thursday, September 22, 2016 6:48 PM
>>> *To:* af@afmug.com
>>> *Subject:* Re: [AFMUG] Answering Service
>>>
>>>
>>>
>>> Both centers I use are in the US.  Unfortunately one has a couple of
>>> thick accent speakers that I've asked not to take our calls.
>>>
>>> I've used the local one in Wapak since 2006 or something.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>>
>>> On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net>
>>> wrote:
>>>
>>> Anyone using a good, local (American English speaking) answering service
>>> that does scripts and light sales?
>>>
>>>
>
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>

Re: [AFMUG] Answering Service

[Simon Westlake]

Agreed. One of the biggest things that is going to make it worthwhile is 
having the ability for them to quickly find your customer information 
and enter tickets/call logs/etc into your CRM system, and I am pretty 
sure SP is integrated with pretty much everyone (as well as being stand 
up guys.)


On 9/22/2016 9:11 PM, Mike Hammett wrote:

ServerPlus, great stuff. Based out of Utah.



-
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>

*From: *"Sterling Jacobson" <sterl...@avative.net>
*To: *"af@afmug.com" <af@afmug.com>
*Sent: *Thursday, September 22, 2016 7:45:37 PM
*Subject: *[AFMUG] Answering Service

Anyone using a good, local (American English speaking) answering 
service that does scripts and light sales?






--
Simon Westlake
Skype: Simon_Sonar
Email: simon@sonar.software
Phone: (702) 447-1247
---
Sonar Software Inc
The next generation of ISP billing and OSS
https://sonar.software

Re: [AFMUG] Answering Service

[Mike Hammett]

ServerPlus, great stuff. Based out of Utah. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Sterling Jacobson" <sterl...@avative.net> 
To: "af@afmug.com" <af@afmug.com> 
Sent: Thursday, September 22, 2016 7:45:37 PM 
Subject: [AFMUG] Answering Service 

Anyone using a good, local (American English speaking) answering service that 
does scripts and light sales? 

Re: [AFMUG] Answering Service

[That One Guy /sarcasm]

last time i looked into this, for about 1k customers worth of calls it
would cost about 22k a year for 24x7 answering in english with basic sales
scripts and better than geek squad tech support, is this still a decent
rule of thumb?


On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman <j...@imaginenetworksllc.com>
wrote:

> Off list.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net> wrote:
>
>> Ok, website or contact info?
>>
>>
>>
>> Anyone else?
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>> *Sent:* Thursday, September 22, 2016 6:48 PM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Answering Service
>>
>>
>>
>> Both centers I use are in the US.  Unfortunately one has a couple of
>> thick accent speakers that I've asked not to take our calls.
>>
>> I've used the local one in Wapak since 2006 or something.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net>
>> wrote:
>>
>> Anyone using a good, local (American English speaking) answering service
>> that does scripts and light sales?
>>
>>


-- 
If you only see yourself as part of the team but you don't see your team as
part of yourself you have already failed as part of the team.

Re: [AFMUG] Answering Service

[Josh Luthman]

Off list.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <sterl...@avative.net> wrote:

> Ok, website or contact info?
>
>
>
> Anyone else?
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
> *Sent:* Thursday, September 22, 2016 6:48 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Answering Service
>
>
>
> Both centers I use are in the US.  Unfortunately one has a couple of thick
> accent speakers that I've asked not to take our calls.
>
> I've used the local one in Wapak since 2006 or something.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
> On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <sterl...@avative.net> wrote:
>
> Anyone using a good, local (American English speaking) answering service
> that does scripts and light sales?
>
>

Re: [AFMUG] Answering Service

[Sterling Jacobson]

Ok, website or contact info?

Anyone else?

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Josh Luthman
Sent: Thursday, September 22, 2016 6:48 PM
To: af@afmug.com
Subject: Re: [AFMUG] Answering Service


Both centers I use are in the US.  Unfortunately one has a couple of thick 
accent speakers that I've asked not to take our calls.

I've used the local one in Wapak since 2006 or something.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sep 22, 2016 8:45 PM, "Sterling Jacobson" 
<sterl...@avative.net<mailto:sterl...@avative.net>> wrote:
Anyone using a good, local (American English speaking) answering service that 
does scripts and light sales?

Re: [AFMUG] Answering Service

[Eric Kuhnke]

Would it confuse your American customers if you sent them to a call center
full of Newfies? (Newfoundland)

https://www.youtube.com/results?search_query=newfie+accent



On Thu, Sep 22, 2016 at 5:45 PM, Sterling Jacobson 
wrote:

> Anyone using a good, local (American English speaking) answering service
> that does scripts and light sales?
>
>
>

Re: [AFMUG] Answering Service

[Josh Luthman]

Both centers I use are in the US.  Unfortunately one has a couple of thick
accent speakers that I've asked not to take our calls.

I've used the local one in Wapak since 2006 or something.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sep 22, 2016 8:45 PM, "Sterling Jacobson"  wrote:

> Anyone using a good, local (American English speaking) answering service
> that does scripts and light sales?
>
>
>

[AFMUG] Answering Service

[Sterling Jacobson]

Anyone using a good, local (American English speaking) answering service that 
does scripts and light sales?