Re: Log size and server performance (Log file editor)

2010-04-23 Thread Walters, Mark
As many others have said I use the common Unix utilities (grep/more/less /cut etc) to manipulate logs. There are many versions available for Windows systems, I use cygwin to give me a Unix style environment on my desktop system. I also use Textpad and - my absolute favourite - ZtreeWin

Cannot create classes in CMDB

2010-04-23 Thread Sergio Tomillero
The problem goes on. Always I try to create a class using Atrium Core console y get the error 92. I have increased ARServer timeout until 55 seconds but the problem goes on. In arerror.log I usually get (sometimes nothing) ARERR - 93. Is there any CMDB form that registers extra information when

Ar SYSTEM Virtualize

2010-04-23 Thread Pavan Kumar
Hi All, We are planning to virtualize the existing AR system and web Clint. I would be really grateful if some can share their experience or prerequisites to be taken care. Server / version details are below: Product / Server d60n15e0 p25n15e0 Operating System AIX 5.3 AIX 5.3

Job: Remedy Developer - Army Contract - DC Metro

2010-04-23 Thread Kitchen, Joshua
Solid Contract that you can stay on for atleast 5 Years if you perform well. 6 Months with me then you work for my client. This will move extremely quick. Title: Remedy Developer Duration: 6 Month Contract to Hire (Must come on board as a W2 Employee) Location: DC Metro Authorization

Re: .NET API for 7.X

2010-04-23 Thread Lammey, Peter A.
OK. I was able to change my project platform from X64 to x86. That might at least tell my VS2008 console application to run in 32 bit mode. However now I get this error: FileNotFoundException was unhandled The specified module could not be found. (Exception from HRESULT: 0x8007007E) Seems

Child view of Parent attachments

2010-04-23 Thread Brittain, Mark
Hi All, Form A is the parent record and contains a single attachment. Several records in Form B are created using information from Form A but the attachment is not included. Form B is a child and contains the Request ID of Form A. So the parent-child relationship is there. Don't want to push

Re: .NET API for 7.X

2010-04-23 Thread Ashton, Jim (JUS)
Peter, When you install the api make sure all the files (some 25 or 30 in all) are in the same directory (eg. c:\netapi71). Set your reference to BMC.ARSystem in this directory. Then try this simple code snippet: Dim oARServer As New BMC.ARSystem.Server 'requires reference be set to

Re: Child view of Parent attachments

2010-04-23 Thread Matthew Kunkel
Create a table field on Form B that contains only attachment information from form A (make the ID's hidden fields in the table). For workflow use a Return/Table Dbl-Click Active Link that does and open window action to form A. Then a form Open Active Link on Form A that does the Run Process

Re: .NET API for 7.X

2010-04-23 Thread Lammey, Peter A.
When you indicate install, is there an installer package that needs to be run for the netapi71 files? Basically I had copied the folder to the server, added the reference to the folder in the System environment path and added a LIB variable as well. I also did run the regasm command in the

Re: Child view of Parent attachments

2010-04-23 Thread Jason Miller
You can add a read only and hidden attachment field to form B. When the button is pressed on form B an AL does a set fields from the parent attachment field to the RO one on form B. It then does a PERFORM-ACTION-OPEN-ATTACHMENT from the RO field. One note, if you put the RO attachment field on

Re: .NET API for 7.X

2010-04-23 Thread Ashton, Jim (JUS)
No, it's pretty much a straight file copy, wherever you unzip the files to. As long as you've got a directory with all 27 files (as of version 7.1.3128.23911) together, and your reference points to BMC.ARSystem.dll you have the necessary ingredients.

Re: .NET API for 7.X

2010-04-23 Thread Ashton, Jim (JUS)
Peter, Looking at your posting again you mention that you added the reference to the folder in the System environment path. Do you have a reference to BMC.ARSystem.dll among the references in your VB.NET project? This is the reference you require. Cheers, Jim. -Original Message-

Re: Search Results Returned Limit

2010-04-23 Thread Atul Vohra
Is there a way to limit the query results server-wide i.e. not controlled by the client - may be a parameter in ar.cfg file? v7.1 Thanks Atul Vohra -Original Message- From: Mueller, Doug [doug_muel...@bmc.com] Date: 04/22/2010 03:56 PM To: arslist@ARSLIST.ORG Subject: Re: Search

ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Ram Rudra
Hi All, What Software module from remedy do i require to download from BMC EPD site for 3rd party software integrations. Thanks Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend

Re: Service Action in AL

2010-04-23 Thread Kemes, Lisa
Well, at least I'm not going crazy. So GLAD that you are getting Goto Guide as well! :) I changed the server name in my admin tool to exactly what it is in the ar.cfg file and I'm no longer getting the warning messages. I do not think that it hinders the actual workflow though (thank

Re: Search Results Returned Limit

2010-04-23 Thread Nichols, Wesley
Yes, under Server Information - Configuration - Max entries returned by get list Wes -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra Sent: Friday, April 23, 2010 9:48 AM To: arslist@ARSLIST.ORG Subject: Re:

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Rick Cook
My experience ha been that the 3rd party apps provide the integration pieces, usually using the API set provided in the User tool client libraries. --Original Message-- From: Ram Rudra Sender: Arslist To: Arslist ReplyTo: Arslist Subject: ARS 7.1 with 3rd party monitoring tool

Pointer to Axis 1.4 working client code example

2010-04-23 Thread Grape Peter
Hi All, I am new to Remedy and need a pointer to some working Axis Client code that properly authenticates a user against a Remedy Webservice I am getting the dreaded Server.userException all the times. It seems like the wsdl2java ant task is not being able to parse the wsdl properly that ARS

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Ram Rudra
In a brief scenario, I will get server alerts from my monitoring tool where the remedy system need to create an incident. How can I do it? I would like to know what kind of integration interface is required on this task. Thanks Regards, Ram Rudra -Original Message- From: Action

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Rick Cook
What monitoring tool are you using? Rick -Original Message- From: Ram Rudra rambabu.ru...@gssamerica.com Date: Fri, 23 Apr 2010 20:45:41 To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 with 3rd party monitoring tool integration In a brief scenario, I will get server

Re: ARS 7.1 with 3rd party monitoring tool integration

2010-04-23 Thread Grooms, Frederick W
If your monitoring tool has the ability to call web services then that is how I would go about doing the integration. Basically the following... Monitoring tool detects problem and calls a Remedy web service (on a Remedy Mid Tier web server) to push data. Fred -Original Message-

Friday Humor Beginners Guide to Computer Language

2010-04-23 Thread John Atherly
BIT : A word used to describe computers,as in 'Our son's computer cost quite a bit ' BOOT : What your friends give you because you spend too much time bragging about your computer skills BUG : What your eyes do after you stare at the tiny green computer screen for more than 15 minutes. Also:

Re: .NET API for 7.X

2010-04-23 Thread Lyle Taylor
It looks like you're probably missing a DLL, or the path to a DLL the API uses. This is the set of DLLs that I've copied into my bin/Debug directory to get it running: 08/25/2008 08:04 AM 1,163,264 arapi71.dll 12/23/2008 11:25 AM 950,272 arcni71.dll 08/25/2008 08:00 AM

Re: Log size and server performance

2010-04-23 Thread Doug Blair
** John,I use the one true editor - VI :-)OK, on Windows and Unix/Linux its GVIM, VI - improved. All the regex, replace, search, pattern matching, copy/paste, language- and file-specific style sheets one could ask for...DougOn Apr 22, 2010, at 8:59 AM, John Sundberg wrote:** Speaking of logs --

Re: Log size and server performance

2010-04-23 Thread Jarl Grøneng
Why do you need to edit the logfiles? :-) -- Jarl 2010/4/23 Doug Blair d...@blairing.com ** John, I use the one true editor - VI :-) OK, on Windows and Unix/Linux its GVIM, VI - improved. All the regex, replace, search, pattern matching, copy/paste, language- and file-specific style

Re: Log size and server performance

2010-04-23 Thread Jason Miller
For cooking the books, why else? ;-) On Fri, Apr 23, 2010 at 9:35 AM, Jarl Grøneng jarl.gron...@gmail.comwrote: ** Why do you need to edit the logfiles? :-) -- Jarl 2010/4/23 Doug Blair d...@blairing.com ** John, I use the one true editor - VI :-) OK, on Windows and Unix/Linux its

JAVA API code - Figuring out what is in a Selection field

2010-04-23 Thread Ibrahim Akar
Has anyone written code in Java that can figure out the values/IDs in a selection field as long as the field ID is provided? Thanks, -- -Ibrahim Akar The foregoing e-mail communication (together with any attachments thereto) is intended for the designated recipient(s) only. Its terms are

Re: JAVA API code - Figuring out what is in a Selection field

2010-04-23 Thread LJ LongWing
Yea, what ya need? From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ibrahim Akar Sent: Friday, April 23, 2010 10:30 AM To: arslist@ARSLIST.ORG Subject: JAVA API code - Figuring out what is in a Selection field ** Has anyone written code in

Re: OT: Appajee...

2010-04-23 Thread Shellman, David
Appajee, We all understand the hard choices that we sometimes need to make. Especially when giving up the familiar financial security and walking into the unknown. Good luck with your future and maybe with luck it will involve connections with those on the ARS List. Dave

Re: .NET API for 7.X - RESOLVED

2010-04-23 Thread Lammey, Peter A.
I determined the fix to the issues I was having. Basically here are all the changes I did that resolved all issues I had originally and changes that resolved other issues: * Changed the Active Solution Platform of the Console application from the Any CPU default to x86. This fixed the issue

Re: Service Action in AL

2010-04-23 Thread Shellman, David
Fred, One of the flaws within the config file is with the server name. The config file will only allow for shortened server name. It does not allow a fully qualified domain name. As our one server is used world wide, we use the fully qualified domain name when connecting to the server with

Re: OT: Appajee...

2010-04-23 Thread Rick Cook
Appajee, your contributions to the Remedy community are very appreciated, and I think I can speak for Dan and Joel in saying that you have NEVER been considered anything but completely welcome posting to the list. I wish you the best in your future choices, and in the time spent with your family

Re: Service Action in AL

2010-04-23 Thread Nichols, Wesley
I believe this excerpt from the Server group white paper may help in these situations: Logging in with a server name that does not match the server alias can create problems when you are defining workflow that contains a server name. To work around these problems, you must add configuration

Re: Service Action in AL

2010-04-23 Thread Grooms, Frederick W
We always add the IP-Name to the config (because we use a cname alias I also add for safety the physical server name in additional IP-Name entries). Basically you have to tell the server any and all of the possible names it could be known as (an no I don't mean Friday humor of That @#$%!

Re: Service Action in AL

2010-04-23 Thread Brittain, Mark
Fred, Thank you for that explanation. The @ in the workflow has been a big mystery for me. Now it is cleared up. Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Friday, April 23,

Re: Log size and server performance

2010-04-23 Thread John Sundberg
That is funny -- but I was thinking the same thing. (why use an editor) :) Which is why I was wondering if anybody uses splunk -- it seems like a smart idea -- not an editor -- but an actual viewer. Ultimately -- I would like a tool/strategy to open wicked big files (that may be open

Any ksh shell experts on the list?

2010-04-23 Thread Pruitt, Christopher (Bank of America Account)
Are there any KSH shell experts on the list or can you point me to some. I am at my wits end. I have a script that monitors a Remedy table in Oracle and does a count of records in that table. The select statement brings back a count but what I can't seem to get the sqlplus to do is return the

Re: Any ksh shell experts on the list?

2010-04-23 Thread Lyle Taylor
$? references the exit code for the application. Normally, a non-zero exit code indicates an error, so I'm wondering if that's really the output of sqlplus. Are you sure that it's exit code equals the number returned from the select statement, rather than, say, printing the results out on

Re: Log size and server performance

2010-04-23 Thread Jarl Grøneng
2010/4/23 John Sundberg john.sundb...@kineticdata.com: ** Ultimately -- I would like a tool/strategy to open wicked big files (that may be open for writing by another process) -- and then start jumping around. http://www.baremetalsoft.com/baregreppro/index.php -- Jarl

Re: Log size and server performance

2010-04-23 Thread Jason Miller
Hi John, We have Splunk tied into some of our systems here. I am hoping when I have some spare time to try it out with Remedy logs. I also downloaded it at home but haven't had that spare time there either. Jason On Fri, Apr 23, 2010 at 12:34 PM, John Sundberg john.sundb...@kineticdata.com

Re: Log size and server performance

2010-04-23 Thread John Sundberg
Any product that has a tagline of All batbelt. No tights. has got to be good :) http://www.splunk.com/product The concept is sound -- I just have not used it - and was wondering if anybody had used it for Remedy. If you jump through the hoop - let me know if it was worth it. Thanks,

Re: Server Group -- not co located

2010-04-23 Thread patrick zandi
Any issue with running a server group with Server 01 is in Ohio - Database here Server 02 is in Nebraska Connected to Database in Ohio OC-3 minimum connection Anyone see any issues with this ? P.S I know Nebraska would win the football game.. that is a no brainer. -- Patrick Zandi

Re: OT: Appajee...

2010-04-23 Thread Daniel Bloom
Hi Appajee, Best wishes for happiness and success going forward. cheers . Dan _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Appajee Papolu Sent: April 22, 2010 11:28 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Appajee... ** Hi

Re: JAVA API code - Figuring out what is in a Selection field

2010-04-23 Thread Chintan Shah
Did you check this? I havent tried it...but it looks like this is what you are looking for? http://www.javasystemsolutions.com/documentation/thirdparty/arapiv75/com/bmc/arsys/api/SelectionField.html#SelectionField%28%29 Thnx Chintan. --- On Fri, 4/23/10, Ibrahim Akar i...@pyrasoft.com wrote: