Re: Selection field enumId and value - where else can it be hidden?

There are two names for enums. One is the definition of the enum as you have queried for below. The other is a View based name and can change from view to view. The view based name is called an Alias. Ensure that the view based names match the actual names by using the admin tool and

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___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

ADM: Announcement, a new ARSlist system is coming ....

Although the cause of the total outage was found there is still instability. I have arranged for a new server, and there will be a cut over to it between now And the end of June (2011). This may occur during the day, but at this point I don't think a two hour outage will Be critical. I

Re: Selection field enumId and value - where else can it be hidden? CLOSED

Thanks to everyone that replied. I finally decided to take a different approach to the filter so I wouldn't have to deal with this issue. Only so many hours in the day and one must make the best use of them. Thanks again, Susan On Tue, May 17, 2011 at 3:36 AM, Ben Chernys

Re: Problems with adding Active Link Guides to a Packing List using java API

Hi Appajee, Thankyou so much for your help. Everything works correctly now. It all makes sense now. Thankyou for your time. Cheers Nick ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

Remedy Knowledge Paks

Hello, We are in the process of implementing RKM 7.6.04 for an IT service desk, and are considering our options for adding canned knowledge for support and self-service in the areas of Microsoft Windows, Microsoft Office, etc. I'm curious to know what vendors other folks on the list have used

Re: Remedy Knowledge Paks

We have had customers whom have used broth RightAnswers and Knowledge Brokers http://www.kbi.comhttp://www.kbi.com/. I have not had any issues with either. Also, the customers seem satisfied with the content as well. Kelly Gatewood From: Action Request System discussion list(ARSList)

Re: Remedy Knowledge Paks

Is RightAnswers supported in RKM 764? last time I checked it was not. Sent from my iPhone On May 17, 2011, at 12:54 PM, Kelly Gatewood kgatew...@itprophets.com wrote: ** We have had customers whom have used broth RightAnswers and Knowledge Brokers http://www.kbi.com. I have not had any

Search Menu Formatting

I have once again struck out with BMC Support, and am hoping someone here might be able to help with my issue. I have not had any luck browsing through the archives here or the manuals or the BMC KB. I am currently having an issue with the Assignee Group field in Task Management not working

Re: ADM: Announcement, a new ARSlist system is coming ....

Thank you Dan for keeping this wonderful resource alive. I am sure you have other things you could do with your time (like plan and coordinate a World Wide conference or something). Jason On Tue, May 17, 2011 at 6:58 AM, Daniel Bloom danielbl...@rogers.comwrote: ** Although the cause of the

Re: Search Menu Formatting

Hi, I think that the menu for 112 is supplied by the system, and can not be changed. What you can do, is to create a Display-Only-field with the menu of your choise, and then hide the 112-field. Then create FLTRs and/or ACTsL that set the two field as appropriate. The problem with 112 is that

Re: Remedy Knowledge Paks

RightAnswers used to have a bug with their out of the box articles when used with RKM when I worked with it 3 years ago when RKM was on version 7.0, 7.1 and then 7.2.. On the left panel of the application when you would add favorites or recently added queues, while the authored articles would

Re: Web Service Error Handling (Oracle BPEL)

Do you return a value to the web service if the transaction is successful? We have a process where the calling web service expects the Request ID from the Incident that was created. If any errors are encountered the process calls an error handler to concatenate any error messages, marks the

Re: Remedy Knowledge Paks

Hi , We are planning to have Right Answers integrated with RKM7.6.03,what do you think ? Is there any challenges ? Thanks Regards Prasanth.P From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Wednesday, May 18, 2011

ARS 7.6.04 Service Pack 1

Hi, We are planning to apply Service Pack 1 to our System. Let me know your thoughts, if you have applied earlier. Our Current System details ARS ITSM 7.6.04 + Few Customizations SQL Server 2008 R2 Regards, Bala -- View this message in context: