Hi Kali,
I've done quite a few of these. The best method I've found to use is:
1) Create/Open the CSV and sanitise the data.
2) Open the ComputerSystem form in the user tool and work out which column on
the CSV you want to go in to which field on the CS form. I then write the name
of the
Hi Mike,
Thanks! So I just need to import in 1 form? For example, if I want to
create a Computer System asset, I just need to import to the
AST:ComputerSystem form?
Also, how do I know which fields are mandatory and which ones will be
automatically generated? (e.g. Should I just leave the
Apart from the Workflow approach, what are the other ways to achieve to
schedule a Reoccurring Change request with specific Change Template?
I have heard of Asset Maintenance Scheduler, but in it the Change Template
Menu doe not have any Change Template listed.Also heard that the Menu
enlist
Finally moving to the new server.
Outage should not be more than an hour but don't panic if it takes two.
Mileage may vary, so don't be surprised if others reach it first.
.. Dan
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Hi,
You need to do one import per form type.
As for mandatory fields, first of all, manually create an entry on the form,
and see which ones it demands (not many), then you'll need the data set id I
mentioned below.
Thanks
-
Mike
Date: Mon, 27 Jun 2011 20:04:57 +0800
From:
Making sure a post goes through
13:08 EST
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All moved over? :-)
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
Sent: Monday, June 27, 2011 12:08 PM
To: arslist@ARSLIST.ORG
Subject: ADM:Function Test
**
Making sure a post goes through
13:08 EST
_attend WWRUG11
Hi Kali,
Why not using the AIE?
Francois
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Burton
Sent: Monday, June 27, 2011 6:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: Creating bulk assets - Remedy 7.6.03
**
Hi,
You need to do one
Dan,
I like the new look of the Archive Search.
Thanks for all your hard work.
---
John J. Reiser
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its
Yes.
We are now on Version 16 and on a server that doesn't have alzheimers.
I will do one more test post from the web interface; please note that the
look and feel
Of the web interface and archives have changed.
I also noticed that a post went out significantly faster than it used to,
I was wondering the same... Perhaps AIE was too easy and just wasn't
challenging enough?
JDHood
On Mon, Jun 27, 2011 at 1:25 PM, Francois Seegers
franco...@blueturtle.co.za wrote:
**
Hi Kali,
** **
Why not using the AIE?
** **
Francois
** **
*From:* Action Request
Matt,
Yeah we seen the 11G Requirement and actually have access to 11G server so we
are going to try a fresh install on that DB server with that client to see if
that works. The customer has few funds and cannot upgrade the AIX 5.3 32 bit
server to 64 bit and was just curious if anyone else
Making sure this now works.
15:35 EST
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Regarding bulk loading
How are people importing People relationships (ie. Supported By, Owned By,
etc.) via the AIE tool for a specific CI? I couldn't see a OOB method to do
this through the tools that BMC provides via AIE. The Supported By
relationships control who has edit capability to
You would have to create entries on the AST:AssetPeople form. In my
environment, I created a filter to do this automatically on create of
a new CI. For bulk loading, you would have to do a similar mapping
exercise. The key field is the recon ID mapping to the field on the
AssetPeople form. You
Seems a quiet day on the list.
Just formally saying: We are on a new server, everything appears functional
and stable. List is up.
.. Daniel
Founder of the ARSlist
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Agreed.J
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
Sent: Monday, June 27, 2011 2:35 PM
To: arslist@ARSLIST.ORG
Subject: ADM:Arslist is up and running, Web is working, archives are back
**
Seems a quiet day on the list.
Thanks for the hard work, Dan! :-)
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
Sent: Monday, June 27, 2011 3:35 PM
To: arslist@ARSLIST.ORG
Subject: ADM:Arslist is up and running, Web is working, archives are back
**
Seems a
Hello Listers,
ARS 7.6.03
MS 2003 Enterprise
MS SQL 2005 (remote)
Total home grown system. No OOTB modules.
I have a real stumper here. It even has BMC scratching their heads.
I have a production system that is experiencing cpu overload that runs up to 99
in the processes and sits there.
The
Dan's the man
Big thank you for all your hard work maintaining arslist!
Susan
On Mon, Jun 27, 2011 at 4:15 PM, Matt Reinfeldt
arsl...@mattreinfeldt.comwrote:
**
Thanks for the hard work, Dan! :-)
** **
*From:* Action Request System discussion list(ARSList) [mailto:
John,
You say you captured an SQL filewhat about a combined
file...API/Filter/SQL. I would be interested to see if there is anything
going on during that time that the CPU is busya 100% CPU is abnormal,
but not unheard-of by any means, it all depends on what your system is doing
to
2 questions:
How many CPUs are allocated to the VM?
What version of VM software are you using?
Rick
On Jun 27, 2011 2:30 PM, Reiser, John J john.j.rei...@lmco.com wrote:
Hello Listers,
ARS 7.6.03
MS 2003 Enterprise
MS SQL 2005 (remote)
Total home grown system. No OOTB modules.
I have a
Also setting the network card settings to full duplex if it is not already set
to that, will help grease up the system a bit.. Do this to both the Database
server as well as the AR Server..
Joe
From: Rick Cook
Sent: Monday, June 27, 2011 6:15 PM
Newsgroups: public.remedy.arsystem.general
I don't think you want to do enableLookups
If you did this -- you may give your DNS server a huge pounding...
(Maybe it all gets cached -- so I could be wrong -- however -- it reminded me
of a bug I found a long time ago where the DNS server was getting sent a lot of
unnecessary requests)
Hi Listers
Thanks Sean, your example resolved my issue ;)
For comparison in the if use this form, in this case work ok
if(ACT_REALIZADAS_1 != null)
{
if(!ACT_REALIZADAS_1.equals())
{
formaentry.put(536870935,new Value(ACT_REALIZADAS_1));
}
}
Greetings from
With Meta-Update creating different CI classes from each row of a CV, plus
different relationships and associations (AssetPeople) are no problem at
all.
To handle a CSV that used another CSV for mapping of classes and handled a
list of associations, class specific assignments as well as a
I understand that we can use filters to push to AST:AssetPeople (I've done
this before), and could write my own AIE import job to do the same, but I
can't believe that there isn't a OOB way of doing this that I haven't
discovered.
Terry
_
From: Action Request System discussion
Dan you are great..thanks
LJ LongWing (Head) wrote:
Agreed.J
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
Sent: Monday, June 27, 2011 2:35 PM
To: arslist@ARSLIST.ORG
Subject: ADM:Arslist is up and running, Web is
nscd helps a lot with this (on everything except windows), but you are
almost guaranteed to hit your name service (be it nis, dns, files, ldap,
etc.) for every new client coming in. If you don't have a name caching
service, your users will definitely feel it.
DNS servers, in general, are built
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