Hi Jason and Victor and others,
One thing that I noticed about V8 is that I think the default for the
maximum stack of filters is still a very high 10,000. The trouble with
having such a high limit is that you can have your system just run out of
resources eg. stack space, before that limit is
Hi,
The misunderstanding as such has been sorted out. And both parties seems
to have been correct.
I was correct in that Service Desk User licenses can normally be used for
custom applications. So no one needs to worry.
In this specific case however, the customer had a special clause in their
Was anyone unlucky enough to click on the link to see what it was?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: Sunday, December 02, 2012 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Possible virus?
Simon,
CSV is an interesting format...there are actually tons of different
configurations for it...but if you remove Site and it works fine, can you
investigate your data and tell me if there are around every comma separated
element? Is there a , inside of the site data, is it possible that
What a strange clause
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Monday, December 03, 2012 4:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: Blue (new) license agreement issues...
Hi,
The
What we learned: read the contract carefully before signing.
Sent from my iPhone
On Dec 3, 2012, at 9:06 AM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
What a strange clause
-Original Message-
From: Action Request System discussion list(ARSList)
Thanks Vikrant.
Vishal
On Sat, Dec 1, 2012 at 10:51 PM, Kulkarni, Vikrant
vkulka...@columnit.comwrote:
And to find the relationship between objects we can always enable object
relationships on the test servers and find out the relations of each form.
Once that's done we can use this list of
We do the same thing here with all our custom applications (15), when the
submitter updates thier request (Either via email of via the Customer Portal
(web), we notify the assigned the individual, if there is no individual we then
update the group, based on their group preferences (Manager, all
Phil,
the only way I found to automate the inventory process was to develop
staging form and workflow,
Rick
it works great once you have it set up correctly,
Rick
On Thu, Nov 29, 2012 at 9:55 AM, Phil philip.bouc...@logica.com wrote:
**
Hi,
I'm looking for an automatic process to run an
Hi Folks,
A new version of Meta-Update is now available for download. Please login to
our support area to pick up the new distribution.
Meta-Update release 5.20 is a major enhancement over the current release.
It now includes support or setting the archive properties of forms, a new
You may also want to try converting the file using the dos2unix command from
within Linux.
.: Mike T :.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis
Sent: Sunday, December 02, 2012 7:13 PM
To:
Hi,
I have just added a new tool to the RRR|Commands section that can compare
complete systems and create delta def-files and diff-lists for you.
Sample command: rrrDefDiff.exe source.def target.def
The above command will produce a diff-list and and these set of def-files:
-
Misi:
You rock _so_ hard. :D
Thanks!
--Phil
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Monday, December 03, 2012 13:35
To: arslist@ARSLIST.ORG
Subject: RRR|DefDiff new free tool published
Hi there,
Another interesting fact is that the site entry is identical for all records,
so I'm importing say 100 CI's all for the same site and every other record is
skipped. I did look and see if there was any extra characters or magic spaces,
but nothing. Also with the dos2unix conversion
Does the converted file still import every other record? And I'm not entirely
sure I understand what you mean by 'every separated element'...can you provide
examples of pre conversion and post conversion?
-Original Message-
From: Action Request System discussion list(ARSList)
You may want to check for extra characters and magic spaces (EC and MS).
If somebody selected two cells in Excel to fill down and if one of those
cells had EC/MS then it would have filled down every other cell differently.
Jason
On Mon, Dec 3, 2012 at 11:06 AM, Simon Ellis
Thank you all for your inputs.
I set the filter stack limit to 100 and tried to create the job again.
The process aborted with Too many levels in filter processing (ARERR 299)
ARServer process did not crash nor there was any spike in memory or CPU usage.
The arfilter.log however displayed a
Hi Listers:
I'm looking at the Known Error form (part of Problem Management) in ITSM 7.6.04
SP2 and am noticing that it has a field called View Access on the form itself.
My familiarity with View Access is only with what appears in the Work Info.
There, if it's set to Internal, it means that
I want to say you have one too many in each line
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis
Sent: Monday, December 03, 2012 1:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: ***Error: Number of tokens
Good afternoon everyone! Time marches on and we need to upgrade the Windows
2003 operating system that our 6.3 Remedy system runs on. We need to
upgrade to a minimum of 2008 Enterprise. R2 would be nice.
I haven't found anything yet in the archives that says anyone is running a
6.3 server on
Hi,
I would suggest that you install a fresh 7.6.04 or 8 on Win 2008, and then
transfer your application and data using for example RRR|Chive and some
other tools you will find at our web site. For example RRR|DefFieldDiff
for your AR* forms and RRR|DefHideExpandBox.
Best Regards - Misi,
Looking at our ITSM 7.6.04 install the following are set and I am pretty
these are still the default:
Maximum Filters for an Operation: 9
Maximum Stack of Filter: 1
I wonder how appropriate these settings are for a 32-bit AR Server though?
I am figuring a 64-bit system with 6gb and
I agree with Misi. You probably could upgrade using the path you mention
but a fresh install is a great time to do clean up. So many things are
laid down over the year and system get cluttered over time (especially
Windows and registry). I am willing to bet that 6.3 can run on 2008 but
probably
Although if you are validating a business rule you do not want that
functionality to reside only in the client. It is appropriate as a filter
if it is enforcing a rule. Maybe you have an AL to catch it in the
UIbecause it is friendlier and a filter to back it up in case the
UI rule ever gets
I was just about to submit an Idea on BMC Communities to change the UI of
the Date field. Just for fun I thought I would check in Mid Tier to make
sure it behaves the same as WUT and what do you know it displays as a
calendar. Since WUT is no longer shipped I guess the issue is as resolved
as it
Hi,
I have gone through various discussions on 'field' != 'DB.field' on the
forum here but still little confused.
Currently, we have a code 'field' != 'DB.field' and looks like it tracks
all changes to the field.
It is even tracking null value change as well.
For Example, I am updating Audit log
Try
'TR.field' != 'DB.field' AND 'TR.field' != $NULL$
Dale Jones
DCS
Raleigh, NC
919-523-6034
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on
behalf of Raj [ravi6...@gmail.com]
Sent: Monday, December 03, 2012 7:26 PM
To:
Hi Jason,
Well the 1 is not appropriate for Victor. Whatever process he has
running looks like it would have chewed up all available memory before
crashing the server. I'd say that the 100 is probably fine - at least now
he has trapped what I think is likely to be an error before crashing the
Hi Raj,
Your understanding of field != DB.field is correct. It should not be
capturing a change from NULL to NULL. You have something else going on here.
Maybe the way you are displaying the value isn't capturing the difference?
I have used this condition on all versions of ARS from 4.5 to 8 and
Hi Raj,
Can you turn on filter logging to see if there is any other workflow firing
after that audit filter has fired which then sets that field to NULL?
Thanks
Chintan.
--- On Mon, 12/3/12, Raj ravi6...@gmail.com wrote:
From: Raj ravi6...@gmail.com
Subject: 'field' != 'DB.field'
To:
Thanks Chintan for your reply. Yup, I already tried that but I do not see
any other workflow firing after this filter and setting the field to NULL.
On Monday, December 3, 2012 8:03:40 PM UTC-8, Chintan Shah wrote:
** Hi Raj,
Can you turn on filter logging to see if there is any other
Thanks Dale. Based on lot of discussions on this topic, I decided not to
involve TR to avoid any complexities.(In-spite of benefits of using TR)
but looks like I would have to give that a try.
Also, I was thinking to try something like below:
('field' != 'DB.field') AND ('field' != )
On
Thanks Rod.
Workflow is pretty straight forward, I have a tmp field and setting the
new value to this tmp field.
Firing this filter on modify with RUN IF as 'field' != 'DB.field', three
sets fields, 1st set fields - setting the new value to tmp field.
2nd set fields - entry in Audit log - Value
Dale, I think this would not capture if I am setting the field from a some
value to NULL value.
As, I still want this entry in the Audit Log - Value changed from A to
.(BLANK)
Just that, I want to avoid capturing NULL to NULL which is not relevant for
me.
On Monday, December 3, 2012
Hi Raj,
Try this.
'Field!=DB.Field' and 'TR.Field!=$NULL$
See if it resolves ur issue.
Thanks
Chintan.
--- On Mon, 12/3/12, Raj ravi6...@gmail.com wrote:
From: Raj ravi6...@gmail.com
Subject: Re: 'field' != 'DB.field'
To: arsl...@googlegroups.com
Cc: arslist@ARSLIST.ORG, arslist@ARSLIST.ORG,
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