How to test preference server option which is in AR server configuration?

2013-06-26 Thread Neeta Sabnis
How to test preference server option which is in AR server configuration? This option is in AR System Admin Console - Server Information - Advanced tab. There are three options in preference server 1. User Defined 2. Use this Server and 3. Use other Server. Related to preference server I only

Re: Moving from Solaris to Linux

2013-06-26 Thread Walters, Mark
It looks as though the server failed to start for some reason - do you have the arerror.log? Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: 26 June 2013 00:16 To: arslist@ARSLIST.ORG Subject: Re: Moving from Solaris to

performance issue

2013-06-26 Thread Frex Popo
Hi everyone,   In addition to a reporting server, we have some 10 forms in a primary server with large volume of data. Adhoc AR Reports and searches are executed on the data nearly every day and this is causing some serious performance issues. Any thought on how to resolve this? We were thinking

Re: performance issue

2013-06-26 Thread Misi Mladoniczky
Hi, If you are on the new (blue) license model, an extra AR Server does not cost you anything from a license perspective. I have used RRR|Chive successfully to keep tables synchronized between servers. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR

Re: performance issue

2013-06-26 Thread Tauf Chowdhury
There is a parameter you can set in the ar.cfg that limits the amount of data returned. I don't remember it off the top of y head but it's something like max-entry-per-query. Sent from my iPhone On Jun 26, 2013, at 7:27 AM, Frex Popo frexp...@yahoo.fr wrote: ** Hi everyone, In addition to a

Re: performance issue

2013-06-26 Thread Patrick Zandi
You need to optimize your report and add indexes to your forms based on your query to drop your return times. I suspect you are table scanning Math is always on the right side of your query. IE. datefield = ($timestamp$ - xxx) Not reversed Always use and equal sign in every query to use the

Re: performance issue

2013-06-26 Thread Kulkarni, Vikrant
I too have a good experience with the RRR tools. Very helpful in archiving data. Vikrant Sent from my Xperia™ smartphone Misi Mladoniczky m...@rrr.se wrote: Hi, If you are on the new (blue) license model, an extra AR Server does not cost you anything from a license perspective. I have used

Re: performance issue

2013-06-26 Thread Jon Slaven
+1 on this. We had serious load times on our audit logs, adding additional indexing took the form load down from ~30 to about ~2 Best, Jon _ Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com From: Patrick Zandi remedy...@gmail.com

Re: performance issue

2013-06-26 Thread Kiran Patil
Hi Flex, Do you use BMC Analytics and does analytics has seperate db which I would say mirror or production database. If Analytics has seperate db which is in synch with Production db then you can design schedulers to purge transactional data from production server as analytics db already will

Re: How to test preference server option which is in AR server configuration?

2013-06-26 Thread Longwing, Lj
Neeta, User Defined simply means that the user can define if they want to use this server or not, the simple fact that it allows them, or not means that this is the setting being used. Use this server means that if a user connects to your server, it's automatically selected as the preference

Re: performance issue

2013-06-26 Thread Longwing, Lj
Frex, I would recommend, as others have, getting your DBA involved (assuming you have one). The DBA can help identify queries that need indexing, and if necessary, they should be able to move these tables to anotheroh what's the word...I want to use tableset, but that's not rightbasically

Re: performance issue

2013-06-26 Thread Anandsagar Sah
Frex, You/your DBA need to analysis column usages from select queries for particular table to identify which columns needs indexing. There is a tool available ( http://remedyloganalyzer.com ) which will help you to identify this + other performance gap. Thanks Regards, Anandsagar From:

Re: BMC Footprints

2013-06-26 Thread arslist
How would you classify mid-sized? ITSMaaS or SaaS could be the right answer as well, so they get the full functionality of the ITSM suite without the upfront investment. IMHO ServiceNow, Footprint, etc. don't come close for development of new applications, functionality and features,

Re: performance issue

2013-06-26 Thread Bhupendra Kumar
Dear All, Issue : we have a server group and the group consist of 3 servers. Sometime , it happens that one server start responding very slow. Is there any way to know when the service will be slow ( which make user experience slow ) ?? Is it possible to detect this moment and then restart

Re: performance issue

2013-06-26 Thread Steve Kallestad
Confio Ignite does wonders. It does the basics like recommending indexes where needed, but it also provides configuration advice and tracks down environment specific issues. There's a free trial and it getting it going is pretty quick and easy. It's good to do some simultaneous SQL Logging if

Monitoring of AR Services

2013-06-26 Thread Bhupendra Kumar
Dear All, Issue : we have a server group and the group consist of 3 servers. Sometime , it happens that one server start responding very slow. Is there any way to know when the service will be slow ( which make user experience slow ) ?? Is it possible to detect this moment and then restart the

Re: Moving from Solaris to Linux

2013-06-26 Thread Susan Palmer
Hi Mark, The log is below. -bash-4.1$ cd /opt/bmc/ARSystem/db -bash-4.1$ ls -l total 20 -rwxrwxr-x 1 root root 4024 Jun 25 15:13 arerror.log -rw-r--r-- 1 root root 51 Jun 25 15:13 ar.lck -rw-r--r-- 1 root root0 Jun 25 15:11 armonitor.lck -rwxrwxr-x 1 root root 810 Jun 25 15:13

Running SQL Server on Non Standard port

2013-06-26 Thread Siddiqi, Wirasat (Contractor)
Hello all,, Can someone please let me how we can configure to run SQL Server 2008 on some non standard port. Thanks. Wirasat ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and

Re: Running SQL Server on Non Standard port

2013-06-26 Thread tristan.rop...@t-online.de
Hi, during the installation process can you change the port number. BR Tristan Von: Siddiqi, Wirasat (Contractor) wirasat.sidd...@occ.treas.gov An: arslist@ARSLIST.ORG Betreff: Running SQL Server on Non Standard port Datum: Wed,

Re: performance issue

2013-06-26 Thread Frex Popo
  May be I have not described the issue correctly. :) But all the recomendations are helpfull and very much appreciated. Will be replying to the recomendations as soon as I have some time and may be ask few more questions :) Have a good evening.     De : Steve

Re: Data Management Tool fof version 8.0.00

2013-06-26 Thread Lucero, Michelle
Hi, Abdul: I’m using 8.1 and yes, there is a Data Management Tool. It’s just launched as a separate app found on the Application List. · First, to display the option for the Data Management Tool in your application list, you will need either DMT User or DMT Admin permission added to

Re: Moving from Solaris to Linux

2013-06-26 Thread Susan Palmer
Fred ... the man !!! If you were here you'd get a great big Thank You !!! It worked, we logged in successfully. This is only the v7.5 version but we're making progress. Now we're going to move the db in and see what turns up. Thank you Fred ... Susan On Wed, Jun 26, 2013 at 10:06 AM,

JOB! - Sr. Systems Admin - Remedy 7.6.x

2013-06-26 Thread Rhonda Zacharias
June 26, 2013 Hello, I need to fill this very important position immediately. Our Client requires a Federal Security Clearance. The job is located in Washington, DC. We need someone who has 5+ years Remedy experience who will be responsible for the installation, configuration,

ITSM Service Field

2013-06-26 Thread Frank Caruso
Looking for examples of what values others may be using in the Service+ field on the Incident form. Thank you ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: ITSM Service Field

2013-06-26 Thread Tauf Chowdhury
That field points to CI's stored in your Business Service class in the CMDB. They should be business or technical services such as Messaging or Internet services or Accounting Sent from my iPhone On Jun 26, 2013, at 3:21 PM, Frank Caruso caruso.fr...@gmail.com wrote: Looking for examples of

Re: Overlay

2013-06-26 Thread Dixit, Amol
For customization of form properties (like archive, audit, change history, etc.. ) you have to create the overlay of the form only and then modify those properties. For customization of field basic properties (like any of the field database properties) you have to create the overlay of the

Senior BMC Remedy Consultant- DC CA

2013-06-26 Thread Steve Bowe
Column Technologies DC CA teams are looking for Senior BMC Remedy consultants to join our organization on a full-time/permanent basis. The position would entail working remotely from home as well as operating out of client sites near Montreal. If interested, feel free to reach out at your

Re: Senior BMC Remedy Consultant- DC CA

2013-06-26 Thread Alan Truelove
normally v interested-have just accepted Remedy task  in KY with TS SCI clearance; pls keep in touch! From: Steve Bowe sb...@columnit.com To: arslist@ARSLIST.ORG Sent: Wednesday, June 26, 2013 4:57 PM Subject: Senior BMC Remedy Consultant- DC CA Column