Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

2013-07-26 Thread Mahendra Mahalkar
Hi, Following is the link, only one question. Why you need this as SSO functionality is already available with remedy product from BMC and it is very well designed​. ** https://dl.dropboxusercontent.com/u/109095188/AREA_SSO_ALL_v206MT_v209AREA.zip ** ** ** *Regards,* *Mahendra Mahalkar * On

Re: Add a new Work Info Type to Incident

2013-07-26 Thread Thomas
Got to bother you once more with this, my development skills seem to be a bit rusty. Why can't I add or remove values to field z1D_Activity_Type? The buttons in Dev Studio are just grayed out. I can only edit the existing values. Cheers, Thomas

Re: Add a new Work Info Type to Incident

2013-07-26 Thread Downing, Ryan
Hi Thomas, Are you in Base Development mode? [cid:image001.png@01CE89C1.EDA833C0] Ryan. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Sent: Friday, July 26, 2013 3:34 AM To: arslist@ARSLIST.ORG Subject:

Re: Add a new Work Info Type to Incident

2013-07-26 Thread Thomas
Ryan, I'm afraid that's a 7.6.04 feature, I am on a 7.6.03 here. The option is not shown in Dev Studio. Cheers, Thomas ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been

Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

2013-07-26 Thread Manjari Shrestha
Hello Mahendra, Are you talking about the Atrium SSO? I was trying to install and work with Atrium SSO on our 8.1 environment and having so many issues and support is not that great. Is there any other product besides Atrium SSO? Also this is for our 7.5 environment and what I read was that for

Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

2013-07-26 Thread Carl Wilson
Hi, The code you asked for is provided for demonstration purposes only, you would still need to add in security features to make it a robust solution. Take a look at the SSO product from Java System Solutions for a simple robust product. Cheers, Carl Wilson

Re: Add a new Work Info Type to Incident

2013-07-26 Thread Cecil, Ken
I see this behavior with the buttons grayed out when selecting the field when I have clicked on Show fields not in view. I think you need to add the field to a view temporarily or select a view one that it is already on. If you look at the Default User View of the Help Desk form instead of

Remedy 7.6 Notification issue

2013-07-26 Thread Ron Young
Hello all! At my work we use 7.6 for the user application and then I admin it all using Developer Studio. My question is on notifications. The Default notifications is selected to equal none for several people but yet they still receive emails or alerts when a ticket is opened. We use it to

Two 6 month+ contract openings in Kansas City for Remedy Developers

2013-07-26 Thread Pavey, Shawn
Hello Group, I have a client needing to hire two contractors in Kansas City, MO for long-term contracts. Ideally, they want someone that they can hire directly at some point, but that is not a requirement. The client is a financial services company in the process of a new Remedy

Lightboxes and SRM

2013-07-26 Thread Pierson, Shawn
Good morning, A while back I embedded some SRM stuff in SharePoint, and while it works, it's not the most beautiful thing I've done and I'm revisiting it. One thing that I think might be good is to use a pop over effect, otherwise known as a lightbox. I'm not really a JavaScript/CSS guy even

Re: Need the file AREA_SSO_ALL_v206MT_v209AREA.zip

2013-07-26 Thread Manjari Shrestha
Thank you Carl for your input, I am going through the code right now and the documents. We are planning to use the Atrium SSO with the upgrade and testing it in lab right now. This is going to be a temporary solution for our current environment. Thanks Manjari On Fri, Jul 26, 2013 at 8:40 AM,

Remedy Refresher needed

2013-07-26 Thread Scott Hallenger
Hello everyone I have not posted on the ARS list in years, but I find that I am now in need of the brain power of this list. I have been a developer for about 12-15 years, going all the way back to Remedy 2.0 and Baystone up to remedy ARS 7.6. Unfortunately I now find myself in a situation in

Used By Relationships updating multiple CIs at once

2013-07-26 Thread Rick Cook
I have about a dozen new CIs in the Hardware Package class (two HW packages, each with multiple versions), and I want to associate Companies to them as individual associations. The only real differences between the CIs are the Name, Model/Version, and Short Description. They have the same

Re: Remedy Refresher needed

2013-07-26 Thread Longwing, Lj
Scott, I'm not familiar with any sort of 'primer' or sorts for Remedy. The best I can suggest for you is to get in contact with BMC, ask for a temporary license...any sales rep should be able to give you that...from there, it'll give you a Support ID...generate yourself a support.bmc.com account

Re: Remedy Refresher needed

2013-07-26 Thread SUBSCRIBE arslist Anonymous
Hi Scott, in addition to what Longwing, L suggested, Since you have had several interviews for some great jobs but I have bombed them all because my Remedy detailed knowledge is way too cloudy (use it or lose it), Post the questions you have compiled from these interviews, may be we call

Re: ARSList Award Voting Time

2013-07-26 Thread LJ LongWing
So, Daniel and I have been talking offline regarding 'what is a good turnout'. Daniel says that 740 people have posted to the list since roughly 10/1/12...at this moment we are at 51 voters...that is roughly 6.9% of the readership that cares enough to look at the list and vote. Looking at the US

Re: Remedy Refresher needed

2013-07-26 Thread Longwing, Lj
if you can answer say 2/3 or 3/4 of those, you should be relatively good at Remedy core administration, but a completely different list of questions would be involved in determining ITSM capabilities of a developer., and those questions don't do anything to determine what sort of process a person

Re: Remedy Refresher needed

2013-07-26 Thread Jason Miller
Why would you customize an ITSM form? Everybody uses ITSM out of the box. (hey it is Friday) On Fri, Jul 26, 2013 at 11:44 AM, Longwing, Lj llongw...@usgs.gov wrote: ** if you can answer say 2/3 or 3/4 of those, you should be relatively good at Remedy core administration, but a completely

Re: ARSList Award Voting Time

2013-07-26 Thread LJ LongWing
My bad...I used the wrong email address :)it is .com, not .org arslistawa...@wwrug.com On Fri, Jul 26, 2013 at 12:32 PM, LJ LongWing lj.longw...@gmail.com wrote: So, Daniel and I have been talking offline regarding 'what is a good turnout'. Daniel says that 740 people have posted to

Re: Remedy Refresher needed

2013-07-26 Thread Longwing, Lj
true, all organizations should conform to the tool...there is NO NEED to make the tool work for you :D On Fri, Jul 26, 2013 at 12:49 PM, Jason Miller jason.mil...@gmail.comwrote: ** Why would you customize an ITSM form? Everybody uses ITSM out of the box. (hey it is Friday) On Fri, Jul

JOB: Mid to Senior level Remedy Developer - New York City Area

2013-07-26 Thread Qaiser Iqbal
Hi, We have an immediate fulltime/permanent position open for a mid to senior level Remedy Developer in New York City area. Anyone seriously interested in fulltime position, please contact me offline at qiq...@doitt.nyc.gov for details. Thanks Qaiser Iqbal

Re: Remedy Refresher needed

2013-07-26 Thread Jason Miller
S UBSCRIBE arslist Anonymous has a good point about YouTube. BMC has been putting a lot of videos on YouTube the last year or so. Also create an account on communities.bmc.com. There is a lot of activity, much about the newer ARS/ITSM versions (and ADDM, BPPM, MyIT, etc.) If you want to fully

Re: Remedy Refresher needed

2013-07-26 Thread Jason Miller
Thank you. Would you like another glass of Kool-Aid? On Fri, Jul 26, 2013 at 11:51 AM, Longwing, Lj llongw...@usgs.gov wrote: ** true, all organizations should conform to the tool...there is NO NEED to make the tool work for you :D On Fri, Jul 26, 2013 at 12:49 PM, Jason Miller

Re: ARSList Award Voting Time

2013-07-26 Thread Cecil, Ken
I think the majority of those 740 only pay attention to the list when they have an issue they need help with and probably won't even read this thread. How many of those 740 posted more than 10 times since October (more than once a month)? I bet that 80% of the post come from less than 20% of

Re: ARSList Award Voting Time

2013-07-26 Thread Longwing, Lj
That is true...it may be back when 1/3 of the users responded...it may have been a significantly smaller list...and yes..you didn't come out and SAY it...but I'm sure I account for about 80% of the posts on the list :D On Fri, Jul 26, 2013 at 1:11 PM, Cecil, Ken kce...@hubbell.com wrote: **

Re: ARSList Award Voting Time

2013-07-26 Thread Jason Miller
So your MVP award last year was for Most Voluminous Poster? On Fri, Jul 26, 2013 at 12:16 PM, Longwing, Lj llongw...@usgs.gov wrote: ** That is true...it may be back when 1/3 of the users responded...it may have been a significantly smaller list...and yes..you didn't come out and SAY

Re: ARSList Award Voting Time

2013-07-26 Thread Tauf Chowdhury
I thought you said Voluptuous for a sec. Definitely a what the moment On Fri, Jul 26, 2013 at 3:38 PM, Jason Miller jason.mil...@gmail.comwrote: ** So your MVP award last year was for Most Voluminous Poster? On Fri, Jul 26, 2013 at 12:16 PM, Longwing, Lj llongw...@usgs.gov wrote: **

Re: Remedy Refresher needed

2013-07-26 Thread Lee Cullom
Scott, I can't seem to get your contact information. Can you please email me or call me at the information below? Thanks, Lee For our latest product demonstrations, please visit - http://www.youtube.com/user/northcraftanalytics Lee Cullom | Northcraft Analytics IT Metrics Specialist |

Re: Remedy Refresher needed

2013-07-26 Thread Scott Hallenger
LJ this list is great. Everyone keep them coming. Its not that I don't know the answers. It that they are cloudy when asked to deliver the answer on the fly. I'm very proficient in ARS and ITSM, but it not at the forefront of my mind. Like on one interview last week for a $100hr 1-year to hire

Re: ARSList Award Voting Time

2013-07-26 Thread Jason Miller
Accidental Friday humor. Love it! On Fri, Jul 26, 2013 at 12:40 PM, Tauf Chowdhury taufc...@gmail.com wrote: ** I thought you said Voluptuous for a sec. Definitely a what the moment On Fri, Jul 26, 2013 at 3:38 PM, Jason Miller jason.mil...@gmail.comwrote: ** So your MVP award last

Re: ARSList Award Voting Time

2013-07-26 Thread arslist
The point being: There are 4200+ current registrations for the list, far more read it. Those that post are asking or answering questions, they are the active interested ones. That is the 740. Since 740 is less than 20% of 4200, 100% of posts come from 20% of the ARSlisters. Once

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Julie Sellers
Just found this in my Spam folder?!?!!! I would be very interested in talking with you about this position! I can do some travel now, but won't be long before I cannot so this could be the perfect fit. If you wouldn't mind, please give me a call so we can chat about this. Thanks!!!...Julie

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Roger Justice
Please do not reply to the ARSlist. Use the email in their signature. If there is no email you will need to apply. -Original Message- From: Julie Sellers julsell...@yahoo.com To: arslist arslist@ARSLIST.ORG Sent: Fri, Jul 26, 2013 4:29 pm Subject: Re: JOB: Remedy Developer with Custom

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Longwing, Lj
there seems to always be one :) On Fri, Jul 26, 2013 at 2:35 PM, Roger Justice rjust2...@aol.com wrote: ** Please do not reply to the ARSlist. Use the email in their signature. If there is no email you will need to apply. -Original Message- From: Julie Sellers julsell...@yahoo.com

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Abdullah Baytops
Is it me or when jobs are posted and they ask for responses offline people forget that its a group in think they are special and this email was solely for them.. lol V/R Abdul From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on

Re: ARSList Award Voting Time

2013-07-26 Thread Joe D'Souza
To make things easier, I wonder if we can spoon feed our readers a little - Make this voting thing electronic.. Hint to John Sunderberg about leveraging Kinetic Survey for a quick and easy poll and use that data for this voting process in addition to the data already collected after all the

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Ken Pritchard
That's because we get so many of those type emails both through the list and privately. It's a matter of seeing where they came from. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abdullah Baytops Sent: Friday, July 26, 2013 5:12 PM To:

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Rick Westbrock
I hope this doesn't sound too bad but sometimes I just get a smile when I see someone post back to the list when they think they are sending a reply to the recruiter (especially when they provide lots of detail). Call me evil but I figure it's easy enough to just look at the TO field before you

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Julie Sellers
Excuse me. I made a mistake. Use your delete key. From: Longwing, Lj llongw...@usgs.gov To: arslist@ARSLIST.ORG Sent: Friday, July 26, 2013 4:51 PM Subject: Re: JOB: Remedy Developer with Custom Application Experience ** there seems to always be one :)

Re: JOB: Remedy Developer with Custom Application Experience

2013-07-26 Thread Julie Sellers
At least I voted. From: Julie Sellers julsell...@yahoo.com To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Sent: Friday, July 26, 2013 7:26 PM Subject: Re: JOB: Remedy Developer with Custom Application Experience Excuse me. I made a mistake. Use your delete