Kind of unfair to rub it in for those of us that work for a lot less
than that! :-P
On 9/11/13, David Charters da...@charterstechnologies.com wrote:
$48.00/hr? Does anyone worth their Remedy salt work for that kind of rate?
Maybe 2 x 48?
(I should point out I work for a quasi-public organisation though.)
On 9/20/13, Lisa Singh lisa.si...@gmail.com wrote:
Kind of unfair to rub it in for those of us that work for a lot less
than that! :-P
On 9/11/13, David Charters da...@charterstechnologies.com wrote:
$48.00/hr? Does anyone
Dear Listers,
I installed AR System Server (Version 8.1) und CrystalReports Server 2011 on
the same server and I can view reports on web.
Is it possible to send these reports as an attachment via mail with the form AR
System Email Messages?
If yes, how can I do this?
Best regards
Christoph
On 9/13/13, Tauf Chowdhury taufc...@gmail.com wrote:
I dunno Jesus. I'm not one to tow the BMC line but in the past 1.5 yrs, BMC
support has really come around. I can get to the support groups necessary
to resolve or troubleshoot my issue fairly quickly.
When I started with Remedy 3 years
Hi,
There is a utility named rrr|chive can perform this task as written over it's
document and also the link
(http://www.mail-archive.com/arslist@arslist.org/msg91092.html) I will
suggests the same.
This utility works with Remedy 6.3 to 7.6, Oracle/MS-SQL, and either Windows
or Linux
Hi Ravi,
We are running on MSSQL database. running installer again is not showing the
missing locals option. Also i found that if AR was not unicode during first
installation, then we have to uninstall it first (AR and DB both) and install
it again.
Speaking of where BMC support is sometimes lacking (see posts
passim)...here's one that seems to have stumped them for now.
Our dev environment was upgraded to 8.1 and area SSO has been replaced
with AtriumSSO
So where MidTier configuration used to live here:
Thanks Jason and Joe for our responses.
This was my mistake..I didnt check table form and I assumed wrongly.
Actually table was pointing some other form and in that form that record
was still present. Now I wrote filter to delete that record on condition
(status= delete) as well and all things
If you have another machine ready, you can have that machine installed with
remedy Unicode system and migrate (using remedy migrator) your existing remedy
server (non Unicode) to newly built remedy server (Unicode), remedy migrator
will take care all level of non Unicode to Unicode conversion.
What was the exact solution for this issue, Could you please share it with us
if you have found it?
--
View this message in context:
http://ars-action-request-system.1.n7.nabble.com/User-Tool-Script-Error-tp14462p112331.html
Sent from the ARS (Action Request System) mailing list archive at
I will be attending my first RUG as well.. Looking forward to it...
On Sep 19, 2013 7:18 PM, Howard Richter hbr4...@gmail.com wrote:
**
Well you guys have fun. I will see you Monday late afternoon, for my first
RUG (after 16 years of playing with Remedy).
** **
I am looking forward
Hi,
We are wondering if there is any way to change the database connection in bulk
on Crystal reports that use the AR System ODBC driver. I know we can go into
the CMC application and change the connection for all reports there, but it
doesn't seem to accept the settings for the ODBC driver
You forgot to add time for your spa treatments! ;)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Thursday, September 19, 2013 3:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: [EXTERNAL] Re: WWRUG13
Hi all -
SuSe Linux 7.6.04 ARS - running in a server group.
For the last week or so after the admin server comes up it immediately goes to
99% CPU. Running logs for 10 minutes I can see 47,000+ SELECT statements on
CMDB Base Element and related classes (specifically BMC Impact). All of these
Hi Elyse:
I think you may be out of luck, but I'll let the others chime in here.
BTW, you can configure your Crystal Reports (in V11 anyway) to dynamically
pull the ODBC settings from the ODBC connection instead of embedding them in
each Crystal report. That way, they are not hard coded in the
Morning William,
You mention that you are running in a server group. Are all your ARS boxes in
the server group tapping out or just some of them?
Regards,
David Conrow
.
On Sep 20, 2013, at 7:42 AM, William Rentfrow wrentf...@stratacominc.com
wrote:
**
Hi all -
SuSe Linux 7.6.04 ARS
Is arrecond running on the server or AIE? You can check the logs folder in
atrium to see if the logs are showing anything or filling up with errors.
Check escalations too (if you have them running on your admin box)
Tauf Chowdhury
On Sep 20, 2013, at 7:42 AM, William Rentfrow
I understand your point Lisa, but those of us that have been doing this for 15
years and have contacts throughout the industry so we know how to get things
done in spite of support issues do not care to work on a 1099 or corp to corp
for those kinds of rates. I don't know what your back ground
Bill,
Assuming you are at the same place we worked together at, I saw that same
issue when I was there. I shut down AIE and the server process then brought
just the server process up and then started AIE. It fixed it and I never saw
it again so I had figured it was just an anomaly.
Thanks - this was probably it. There's a continuous NE job that is running
that is probably the culprit. I forgot that those don't show the successful
runs/failures since they are continuous.
Plus I've had coffee now :)
From: Action Request System discussion list(ARSList)
Is Development Cache mode turned on? Remember that Active Links are cached
to the clients as part of the Form definition.
Rick
On Sep 20, 2013 8:44 AM, pascale.sterr...@daimler.com wrote:
Hi all,
This will sound like a Friday joke but it is not
We just have a little bit of the spooky weird
Classification: UNCLASSIFIED
Caveats: NONE
Thanks Tommy, I've reached out to our load balancer guy.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Friday, September 20, 2013 11:32 AM
To:
Thanks for the info Parshuram. I replicated the name of the service per
normal installer convention. At this point I am comfortable enough by
fixing the Email Engine manually that I am not too worried about later
patches/SPs having an issue creating the service or removing a duplicate
one. The
Joe, a lot of laptops now come with both hdmi and VGA and of course USB. A
lot of projectors also support these technologies so as long as you have
the ports, you should be able to leverage them to do why you suggest.
FYI, Lenovo makes a great USB powered monitor that is great for the road
Ok, I will try that. And see if that makes any difference.
Thank you,
Pascale Sterrett
Kenavo ar wech all
llongw...@usgs.gov
Sent by: arslist@ARSLIST.ORG
09/20/2013 08:51 AM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: A little bit early for Halloween or a
And you can be sure that all of the mobility vendors will be represented at
the Technology showcase.
Rick
On Sep 20, 2013 8:28 AM, Shellman, David dave.shell...@te.com wrote:
**
There are sessions on MyIT and a session by Mobile reach.
** **
Dave
*From:* Action Request System
Did you mean a monitor or a projector? If a monitor, what is the screen size
of the one you are talking about?
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Friday, September 20, 2013 1:58 PM
To:
Check this beast out. 1 projector. Split screen capability via multiple
inputs. Should theoretically work if you have the ports on one machine.
http://www.mitsubishi-presentations.com/fl6900u/
Tauf Chowdhury
On Sep 20, 2013, at 11:58 AM, Longwing, Lj llongw...@usgs.gov wrote:
**
I have a box
...describing which are C plugins and which are Java plugins?
Thanks,
Rick
ars/itsm/cmdb 8.1
SQL 2008
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
That is something in the VIP settings on your load balancer. We have a friendly
DNS name for our mid-tiers that points to the VIP and that is what remains
displayed in the address bar.
I wrote the server name in the individual login.jsp files so I can View Source
on the login screen to verify
Or you man *think* it's the same active link because it almost looks similar
to a human eye. Did you look at your AL log by looking for the AL name by
doing a find by the exact name? There must be a sort of a duplicate with a
similar name that you are seeing in your logs that is firing?
Or maybe
Yes the Dev cache mode is on. And I made sure that I cleared the cache.
Dev Studio Cache and the Client Cache too.
Thank you,
Pascale Sterrett
Remedy Technical Lead Developer
Integration and Standard Process (IPS)
Daimler Trucks North America LLC
Montgomery Park, 9th floor
Portland, OR
We did same when we upgraded to 7604 unicode from 7.1 non unicode on SQL.Build
a new Unicode Server. Migrate customization using migrator
Migrate Data using RRR Tool. Thanks
Ravi Rai
Date: Fri, 20 Sep 2013 04:31:47 -0500
From: kiran_hull...@bmc.com
Subject: Re: How to install other local
Sorry, reread the original email and see that the server has been restarted,
WUT closed and new login, etc.
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: Friday, September 20, 2013 3:18 PM
The wide format projectors are starting to catch on. It will probably be a
little while before it is the norm though.
Also in the works are laser projectors :) Lasers are cool! I miss running
the YAG and C02 http://www.weldmac.com/laser-welding.html. Admittedly you
don't see the pretty beams
The only thing that comes to my mind is sometimes in a load balanced
environment, some load balancers keep a copy of the mid-tier cache. Check
out with the load balancer guys to see if its doing that..
Cheers
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
Classification: UNCLASSIFIED
Caveats: NONE
We are running 4 Mid-Tiers behind a hardware load balancer. The mid-tiers are
running tomcat 7 with SSL enabled and CAC authentication through Atrium SSO.
When users hit the load balancer URL the browser address bar changes to the URL
of the mid-tier
That was one of our first step. And did not change anything.
taufc...@gmail.com
Sent by: arslist@ARSLIST.ORG
09/20/2013 08:48 AM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: A little bit early for Halloween or a little late for Friday the 13th
It
All Java plugins are listed in pluginsvr/pluginsvr_config.xml so any in ar.cfg
and not listed here will be C plugins.
Chris
--- Original Message ---
From: Joe Martin D'Souza jdso...@shyle.net
Sent: 20 September 2013 19:49
To: arslist@ARSLIST.ORG
Subject: Re: Anyone have a list (or know of a
What environment are you facing that on? Dev? Test/QA/Staging? Prod?
Even if it is production, since its only an active link - less of an impact
as opposed to a filter, delete the offending AL, re-cache the Mid-Tier and
see if it still shows up or fires..
Take a backup of the AL before
no server group.
No load balancing cache issue either.
Further testing. On the WUT, the disabled AL is no longer firing... we
are making progress. But on the Mid Tier it is still firing, with the AL
showing in the log with the same name as in dev studio, but with the
number 1379705620484150
The mid-tier cache is somehow not being reset. One thing I can think of is
that if you have changed the user that starts the web server, and that user
can read the old cache but cant write or update it and the directory the
cache gets built in, that could potentially happen..
Cheers
Joe
Pascale,
You said this was the Windows User Tool? If so were all windows for that form
closed before loading the form again?
I've gotten bite once or twice by forgetting I had the form open in another
window in the WUT.
Dave
-Original Message-
From: Action Request System
If you are running a server group in DEV (great but not common in my
experience), and you want to synch server cache across all the servers in
the group then you would want to run the arsignal command:
arsignal (arsignal.exe) Description The arsignal utility forces an
AR System server to
There are sessions on MyIT and a session by Mobile reach.
Dave
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Friday, September 20, 2013 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Question on WWRUG2013 (anyone talking about
One is a WUT issue, the other on the Mid Tier.
The deleted AL that kept showing up was on the WUT only. That one all by
itself is fixed. The Deleted AL is not longer showing up in the logs.
With absolutely nothing being done on our side.
(I can hear the twilight zone music playing in the
There is a field on the task form for sequence - you could let the users set
that when they create the Ad-Hoc task. If the tasks are part of a change,
there are also arrows on the right side of the task window that allows you
to move the sequence of the task up or down.
From: Action Request
Hi all,
This will sound like a Friday joke but it is not
We just have a little bit of the spooky weird one here. And I wonder if
anyone else had this kind of weird behavior.
I just want to know if there is a step of cache clearing/cleaning we
missed
We are 100% custom apps.
7.6.4 SP5 mainly
Joe,
A monitor. 14. Here's a link.
http://www.amazon.com/gp/aw/d/B005L2NA54
Tauf Chowdhury
On Sep 20, 2013, at 12:05 PM, Joe D'Souza jdso...@shyle.net wrote:
**
Did you mean a monitor or a projector? If a monitor, what is the screen
size of the one you are talking about?
Joe
Hi all,
Happy Friday.
I was looking at the new app for RUG and did not see any sessions on
mobilization. I just wanted to see in my old age, if I missed anything.
Also my son, who is a newbie app programmer sent me this old joke ( I
changed it a little for our world)
A man was
This is a copy/paste of the name.
And this is a new application that only exists only on a dev server.
nowhere else.
I wish it would have been that simple
Thank you,
Pascale Sterrett
Kenavo ar wech all
jdso...@shyle.net
Sent by: arslist@ARSLIST.ORG
09/20/2013 10:47 AM
Please respond to
Hi All TGIF,
Typically it is Friday afternoon when things get quiet and I have the
opportunity to dig a little deeper into how ITSM works under the hood. Today
the topic is ad hoc tasks and sequencing. If I create a task, it gets assigned
Sequence 1. If I create another task, it gets assigned
Ahhh that is Friday afternoon at 1:30pm when the conference is over :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS
Sent: Friday, September 20, 2013 7:39 AM
To:
Hi Joe,
That is Dev and it is a simple set field, which I know exactly where and
what to look for at the DB level. I just don't want to go there at this
point.
I am trying to find out (if possible) what happened (and why). If there
is a step we missed on the cleaning/flushing, bitting the
hmmm.. Will verify that.
jdso...@shyle.net
Sent by: arslist@ARSLIST.ORG
09/20/2013 12:19 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: A little bit early for Halloween or a little late for Friday the 13th
The only thing that comes to my mind is
I've seen weird things in Dev Studio when you have object relationships
turned on and they get corruptedturning them off (but not restarting
the server) seems to fix the Dev Studio weirdness (must turn it back on
before restarting, or it needs to be rebuilt, but rebuilding it fixes the
Okay, so this ended up being a continuous in-line job that was running.
We couldn't edit the job, so I deleted it. then restarted the servers.
The job started running again..no idea how or why.
So, how do you get rid of a NE job that doesn't exist and won't stop running?
From: Action
For getting just the list, the ar.conf file should be more than enough for
plugins used by the AR Server and applications installed on it.
You could also probably try to identify most of their types from the
configuration parameter name related to each of the plugin - I think most of
them
It sounds like an issue with the server cache getting jacked up. I
wonder what would've happened if you re-enabled the AL. That would
force a recache (I think).
Tauf Chowdhury
On Sep 20, 2013, at 9:44 AM, pascale.sterr...@daimler.com
pascale.sterr...@daimler.com wrote:
Hi all,
This will
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