ITSM 8.1 Tomcat Load Issue

Windows 2008 VM, Tomcat, 8 GIG, 2 Dual CPUs. Using OOTB Tomcat configuration: 300 threads, 50 min. Use the BMC Remedy Midtier Tuning Guide for all settings. Running some basic load tests but keep running into thread contention issues (that is what I am calling it). The load tool is simulating

Re: ITSM 8.1 Tomcat Load Issue

Hi, What are the JVM settings, Garbage Collection and Mid Tier config.properties? Garbage Collection could be causing the pauses as the JVM is collecting back memory, these settings can be tuned for more frequent collections to stop larger major (pauses) collections. You can observe these using

Recon Plugin Issue

Hi All, Need your inputs for the below mention issue: Reconciliation plugin crashes very often in one of the environment.Recon jobs will be in hung and will remain in started. After killing arrecon process, jobs will complete successfully. during this time we dint find arrecond process

Re: ITSM 8.1 Tomcat Load Issue

Heh Carl, GC has been tuned and we are not seeing pauses because of garbage collection. The issue appears to be with the number of Tomcat threads. Can you tell me what your thread min and max settings are? Thank yu ___

Re: Adding the VIP to the Incident Management Console

I added the VIP field to the WatchList form and was then able to select it from the Incident Console table field. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

BoF Groups in Communities

Hello all, I am posting this BMC Communities Idea here for those of us custom shops that may not be watching the BMC Communities much. BoF Groups in Communities https://communities.bmc.com/ideas/9948 I submitted the Idea as a more general Idea (with consideration of other BMC products) than

Re: BoF Groups in Communities

** such a place already exists - https://communities.bmc.com/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system Kelly DeaverUnisys Corporation kdea...@kellydeaver.com (ARSlist mail)kelly.dea...@unisys.com(Business mail) Original Message Subject: Re:

How can I control Change Status transitions in Change (ITSM 7.0.3)?

Everybody dust off your way back machines as I have a question regarding Change Management in ITSM 7.0.3 regarding status transitions. I have set up an approval process that pauses the status at Scheduled for Approval so as the CRQ progresses it hits this status and approvals are generated.

Re: How can I control Change Status transitions in Change (ITSM 7.0.3)?

I wonder if simply making the status field RO after it leaves Draft would do the trick? Then control all state transitions via approvals. Rick On May 4, 2015 4:23 PM, Rick Westbrock rwestbr...@24hourfit.com wrote: ** Everybody dust off your way back machines as I have a question regarding

Re: BoF Groups in Communities

...those of us custom shops that may not be watching the BMC Communities much. Yeah, that would be me. Great idea...voted up. -charlie On Mon, May 4, 2015 at 11:36 AM, Jason Miller jason.mil...@gmail.com wrote: ** Hello all, I am posting this BMC Communities Idea here for those of us