Re: OT: I lost my father last evening..

2016-04-22 Thread Rick Phillips
My condolences, Joe. rp On 4/22/2016 9:55 AM, Joe D'Souza wrote: ** I have considered many of you as a part of my extended family and have got to know many of you over the years personally so felt the need to inform those that know me that I lost my father last evening. He passed away

Re: OT: I lost my father last evening..

2016-04-22 Thread Terri Lockwood
So sorry to hear this Joe. I lost my father years ago and my mother just last year so know what you are going thru. Please know that my thoughts and prayers are with you. Terri ___ UNSUBSCRIBE or access ARSlist

Re: I lost my father last evening..

2016-04-22 Thread Timothy Powell
Very sorry for your loss. My thoughts and prayers to you and your family. Tim Powell From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, April 22, 2016 12:55 PM To: arslist@ARSLIST.ORG Subject: OT: I lost my father last

Re: OT: I lost my father last evening..

2016-04-22 Thread Rob Flores
Joe - Very sorry to hear about your loss. I don't know you personally but I have seen you on here since I started in remedy about 7 years ago and you can always be counted on for good advice. Hope you and your family are doing ok. My thoughts and prayers are with you. Rob Flores On Fri, Apr 22,

Re: [Non-DoD Source] OT: I lost my father last evening..

2016-04-22 Thread Hennigan, Sandra H CTR DSS DSS HQ (US)
Joe, So sorry. Take care; you and your family are in my thoughts and prayers. Sandra -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, April 22, 2016 12:55 PM To: arslist@ARSLIST.ORG Subject:

No Premier support model

2016-04-22 Thread David Charters
I wanted to make sure everyone knew this. BMC just changed their Premier support structure in many ways it is good but it has left Premier support engineers with many new tickets that they had never seen before. It takes them time to get up speed on these. Please have patience with them.

Re: I lost my father last evening..

2016-04-22 Thread pascale . sterrett
Deepest sympathy and prayers to you and your family Joe. Thank you, Pascale Sterrett Kenavo ar wech all From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, April 22, 2016 9:55 AM To: arslist@ARSLIST.ORG Subject: OT: I lost

Re: I lost my father last evening..

2016-04-22 Thread Grooms, Frederick W
My deepest sympathy for your loss Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, April 22, 2016 11:55 AM To: arslist@ARSLIST.ORG Subject: OT: I lost my father last evening.. ** I have considered many of you as a

OT: I lost my father last evening..

2016-04-22 Thread Joe D'Souza
I have considered many of you as a part of my extended family and have got to know many of you over the years personally so felt the need to inform those that know me that I lost my father last evening. He passed away peacefully and will be missed by those that he left behind, my mom, my brother

Re: Proper Case

2016-04-22 Thread RainingRemedy
As someone mentioned earlier, there are ways to do this in Pentaho. You could create a copy of the current staging form, and run a transformation that moves the data from one form to the other. In the transformation you can use the Calculator step. In this step there is a function called,

Re: Proper Case

2016-04-22 Thread Satya Miller
It's an SQL backend. We're on RemedyOnDemand v8.1. We need to fix the data before we import it into the People form. On Fri, Apr 22, 2016 at 11:05 AM, Thomas Miskiewicz wrote: > Is this about fixing the data or implementing a case insensitive search? > What database are

Re: Proper Case

2016-04-22 Thread Thomas Miskiewicz
Is this about fixing the data or implementing a case insensitive search? What database are you using? Thomas > On 22 Apr 2016, at 10:20, Satya Miller wrote: > > ** > Morning! > > I was hoping someone has an idea to help me with something. I have a form > that has two

Re: Proper Case

2016-04-22 Thread Satya Miller
We are using a web service to populate the staging form. We were going to correct the data in the staging form before we populated the people form. If there is a better way to correct the data using a web service before we populate the staging form I'd be most appreciative in hearing them! On

Re: Web Service Server Configuration

2016-04-22 Thread Thomas Miskiewicz
What AR Sever and Mid-Tier Version. Please show the exact version incl Patch and Service Pack. We had the same problem. > On 22 Apr 2016, at 10:23, Tom Shurmur wrote: > > ** > TGIF Listers, > > We have created an integration with a customer using the customers WSDL to >

Re: Proper Case

2016-04-22 Thread Kelly Logan
The basics are simple, but there are some caveats to be careful of. 1. Some names do not have only the first letter capitalized (McDonald, BillyRae...etc). You may want to have an exception list to check against. 2. Last name hyphens and suffixes can be tricky as well. "Jr." is fine,

Re: Proper Case

2016-04-22 Thread Andrew Hicox
If you are using oracle https://docs.oracle.com/cd/B19306_01/server.102/b14200/functions065.htm As in Select initcap('$fullname$') from dual In a set - fields action. On Apr 22, 2016 9:39 AM, "Rick Cook" wrote: > ** > > You will have to sequence the string functions.

Re: Proper Case

2016-04-22 Thread Irving, Isabel (ACCESS LLP)
I would think if you’re looking for a remedy solution, the easiest thing would be set it all to LOWER first and then work out which letters need to be capitalised. The first letter is easy, then you want to find the location of a space character and UPPER the letter after that, and same again

Re: Proper Case

2016-04-22 Thread Rick Cook
You will have to sequence the string functions. Use one to identify the first character of each field, then another to ensure that the is upper case. Then the next one will ensure that the rest are lower case. Rick On Apr 22, 2016 7:35 AM, "Satya Miller" wrote: > ** > I

Re: Proper Case

2016-04-22 Thread Ben Cantatore
Satya, If this is a one off, then use something like Excel and use the PROPER function. If you are getting a feed, the spoon tool have handy functions that should allow what you're looking for. If you absolutely must do it within Remedy, its doable, but more work to get that done. You

Re: Web Service Server Configuration

2016-04-22 Thread Grooms, Frederick W
How are you triggering the Filter that consumes the customer’s WSDL? If it is just an update on a form in your system that the Filter fires from then it should be immediate. The only way I can see it taking that kind of time is if you are using an Escalation to trigger the send. Fred From:

Re: Proper Case

2016-04-22 Thread Satya Miller
I could only find Upper and Lower. Nothing about Proper Case. On Fri, Apr 22, 2016 at 9:22 AM, Rick Cook wrote: > ** > > The string functions should be able to do that. Look in the appendix of > your AR System documents. > > Rick > On Apr 22, 2016 7:21 AM, "Satya Miller"

Web Service Server Configuration

2016-04-22 Thread Tom Shurmur
TGIF Listers, We have created an integration with a customer using the customers WSDL to send data. All is working well with the exception of the time it takes for attachments to be sent out of Remedy. Currently sending a small 32k attachment takes 6 minutes for the attachment to leave Remedy.

Re: Proper Case

2016-04-22 Thread Rick Cook
The string functions should be able to do that. Look in the appendix of your AR System documents. Rick On Apr 22, 2016 7:21 AM, "Satya Miller" wrote: > ** > Morning! > > I was hoping someone has an idea to help me with something. I have a form > that has two fields

Proper Case

2016-04-22 Thread Satya Miller
Morning! I was hoping someone has an idea to help me with something. I have a form that has two fields (First Name and Last Name) in it. The data is not "clean." I need to convert the data in these two fields to Proper Case. In other words, capitalize each word, or if possible even Capitalize