Re: arplugin Java Error encounter after applying V701 Patch 4

2007-10-22 Thread Axton
can even step through the operations if you can reproduce the problem, viewing the data and function calls using mdb (or was it dbx). Axton On 10/22/07, PC Wai [EMAIL PROTECTED] wrote: Thanks Axton! I still could not figure out what is wrong yet. But, it does not seems to be the patch 4

Re: Where to download Remedy Encryption products? is it free?

2007-10-20 Thread Axton
http://arswiki.org/wiki/Securing_ARS#Remedy_Encryption_Products On 10/20/07, Carey Matthew Black [EMAIL PROTECTED] wrote: I have not read the links in the thread.. but ... just to clarify a bit... The base AR System product does have some (56 bit? ... not finding details at the moment...)

Re: Remedy API support SSL?

2007-10-19 Thread Axton
- Configure the server to require encryption from the clients - use a specific tcp port and handle the encryption between the two endpoints (e.g., stunnel) - create an ipsec tunnel between the two hosts Axton Grams On 10/19/07, maggie2007 [EMAIL PROTECTED] wrote: Usually, I login

Friday Humor: AMAZINGLY SIMPLE HOME REMEDIES

2007-10-19 Thread Axton
AMAZINGLY SIMPLE HOME REMEDIES 1. If you're choking on an ice cube simply pour a cup of boiling water down your throat. Presto! The blockage will instantly remove itself. 2. Avoid cutting yourself when slicing vegetables by getting someone else to hold while you chop. 3. Avoid arguments with

Re: Unable to restat Remedy - Cannot Bind TCP Service

2007-10-18 Thread Axton
java -Dprogram.name=run.sh -server -Xms128m -Xmx1024m -Dsun.rmi.dgc.client.gcIn To unbind the the process from the port, you typically have to kill the process. Axton On 10/18/07, Schon, Stuart [EMAIL PROTECTED] wrote: ** HI We had a situation last night where one of our remedy servers

Re: ADM: Annual are you going to BMC UserWorld qeustionaire available

2007-10-17 Thread Axton
Multiple personalities? jk Axton On 10/17/07, Opela, Gary L Contr OC-ALC/ITMA [EMAIL PROTECTED] wrote: Quote: ..expect to hear from our installation department.. How many people does it take to run ARSLIST? I thought you were the only one behind the operation? Curious mind(s) would like

Re: First patch for ARS 7.1

2007-10-17 Thread Axton
Do you have a defect id for this? Axton Grams On 10/17/07, Joseph Kubasek [EMAIL PROTECTED] wrote: ** An active link retrieving a value from an unlimited length field generates an arerror 241 in the mid-tier, but not in the WUT. Joe Kubasek On 10/17/07, LJ LongWing (Head) [EMAIL PROTECTED

Re: arplugin Java Error encounter after applying V701 Patch 4

2007-10-16 Thread Axton
Check the referenced log. Chances are something corrupted the stack. Are you running any custom plug-ins (*.so) with the arplugin server? If so, you may consider attaching a debugger to them and making sure they are not doing bad things. Axton Grams On 10/16/07, PC Wai [EMAIL PROTECTED] wrote

Re: CTM:People large data imports

2007-10-15 Thread Axton
. http://en.wikipedia.org/wiki/Cryptographic_hash_function Axton Grams On 10/15/07, William Rentfrow [EMAIL PROTECTED] wrote: ** On my current project we will have to import about 1,000,000 CTM:People records every week (give or take). These will be new records every time because the only

Re: CTM:People large data imports

2007-10-15 Thread Axton
, is a workaround and not a solution (you're treating the symptoms). Axton Grams On 10/15/07, William Rentfrow [EMAIL PROTECTED] wrote: We are currently investigating the hash option - this would speed things up considerably after the first data load. It doesn't really matter how long the initial load

Friday Humor

2007-10-12 Thread Axton
, went 'F, F, F'... And before he could say Fudge, the rottweiler ate him! Axton ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: OT: Friday - no humor

2007-10-12 Thread Axton
And this is why we don't discuss these things here. Drop it, please, everyone. Let this thread die. Axton Grams On 10/12/07, Scott Parrish [EMAIL PROTECTED] wrote: Michael, I agree that political discourse has no place on the ARSList. However, what I find offensive is that you didn't mind

Re: Inserting recordes from Remedy to an external database

2007-10-11 Thread Axton
I am getting errors here. The errors you are receiving would be helpful. Axton Grams On 10/11/07, Remedy Developer [EMAIL PROTECTED] wrote: ** Hello listers, I have a certain requirement. I would like to insert records into an external oracle database from remedy form

Re: Q: Buildnumber

2007-10-10 Thread Axton
There were two releases of 7.0.1 patch 4, specifically. One bad and one not confirmed as bad (the major problems that caused the first patch 4 to be classified as bad were fixed). Axton On 10/10/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: ** Hi, where can I see build number? I got

Not Friday Humor

2007-10-09 Thread Axton
To extend on the saying, good, fast, cheap, pick two: http://bp3.blogger.com/_FBXGhy-QmVw/Ru8PuMtuH8I/BKo/mt13W5hqqCg/s1600-h/card1055.JPG Sorry Dan Axton ___ UNSUBSCRIBE or access ARSlist Archives

Re: What's New 7.1?

2007-10-08 Thread Axton
Look in the 7.1 release notes. It covers from a high level what is new with arserver, the api, mid-tier, etc. There's a triangle with the word New in the left column whenever something new is covered in the remainder of the documentation. Axton Grams On 10/8/07, L. J. Head [EMAIL PROTECTED

Re: EXTERNAL command problems

2007-10-08 Thread Axton
No double quotes around the entire qual; use the field db name and not the field label in the qual. Looks like you are using the field label, probably because you created the qual using the advanced search bar. Axton Grams On 10/4/07, Shellman, David [EMAIL PROTECTED] wrote: Andy

Re: Message not In catalog

2007-10-08 Thread Axton
/wiki/index.php?n=FdDocEn.IntnlSupport http://www.ibiblio.org/pub/micro/pc-stuff/freedos/files/devel/libs/cats/cats-howto.txt http://www.gnu.org/software/libc/manual/html_node/Common-Usage.html Axton Grams On 10/8/07, Frank Caruso [EMAIL PROTECTED] wrote: ** On our production server only users

Interview from BMC on bsdtalk

2007-10-06 Thread Axton
Stumbled across this when catching up on some podcasts. Interview focus is on open source strategies at BMC, BMC developer network, among other things. http://bsdtalk.blogspot.com/2007/07/bsdtalk123-william-whurley-hurley-chief.html Axton Grams

Re: Plugin and initialize() method

2007-10-04 Thread Axton
specific to a single call to the plugin. - ARPluginIdentify sets up the data that is mandatory to the functioning of the plug-in (i.e., who am I, what version am I, ...). - ARPluginSetProperties exposes pointers to various functions that are provided by the plug-in server. Axton Grams On 10/4/07, Carey

Re: Filter Problem

2007-10-04 Thread Axton
time by a significant margin. Axton Grams On 10/3/07, Rabi Tripathi [EMAIL PROTECTED] wrote: Thad, I'm glad there's at least one person in the world who has settled on the same rule regarding use of TR values. Don't! Cause it's not necessary. There's no qualification you can't build without

Re: ORA-01704: string literal too long (URGENT)

2007-10-04 Thread Axton
://www.akadia.com/services/ora_bind_variables.html: So your sql would look like this: variable clobVal clob exec :clobVal := 'test' INSERT INTO SDI_XML_TAB(SDIID,SDIDOC) VALUES('ABC',:clobVal) Axton Grams On 10/4/07, arthurj [EMAIL PROTECTED] wrote: Folks, I get error - ORA-01704: string literal too long

Re: Filter Problem

2007-10-04 Thread Axton
'Field' will not cause a read from the db, only 'DB.Field'. All the current transaction values are already available on the Remedy side, how else would Remedy know what to write to the db? Axton On 10/4/07, Misi Mladoniczky [EMAIL PROTECTED] wrote: Hi, Just remember that 'DB.Field

Re: Filter Problem

2007-10-04 Thread Axton
, is what is currently implemented. I have to correct myself on one item. It appears Misi was right that the entire record is fetched during each ARSetEntry call. Ah well, something changed when I wasn't looking. Axton Grams On 10/4/07, Joe D'Souza [EMAIL PROTECTED] wrote: ** That's what I thought

Re: Filter Problem

2007-10-04 Thread Axton
entryId,T0,U0,T1,U1,T2,U2,T3,U3,T4,U4 FROM H1160 WHERE ent OK -GE OK Axton Grams On 10/4/07, Misi Mladoniczky [EMAIL PROTECTED] wrote: Hi, As the logs show in my 7.0.1 examples, this is usually true. The only time it is not true is when no filter at all uses 'DB.Field'-syntax

Re: Filter Problem

2007-10-04 Thread Axton
= ' OK COMMIT WORK -SE OK +GE ARGetEntry -- schema zBug_TableDrag-SampleData entryId 00 SELECT C1,C2,C3,C4,C5,C6,C7,C8,0 FROM T1160 WHERE C1 = '0 OK SELECT entryId,T0,U0,T1,U1,T2,U2,T3,U3,T4,U4 FROM H1160 WHERE ent OK -GE OK Axton Grams On 10/4/07, Misi

Re: Group field

2007-10-03 Thread Axton
Wondering the same thing myself. After upgrading to patch 3, we had production outages as a result and had to roll back in the middle of the week. Axton Grams On 10/3/07, Nall, Roger [EMAIL PROTECTED] wrote: ** I was wondering what the opinion of patch 4 is? Does it seem to be stable

Re: Filter Problem

2007-10-03 Thread Axton
to the current transaction The value represents the current value, regardless of the TR or DB values Axton Grams On 10/3/07, Mayfield, Andy L. [EMAIL PROTECTED] wrote: ** OK, I thought I had this figured. So if while modifying a ticket, you change a field that previously had a value

Re: Plugin and initialize() method

2007-10-03 Thread Axton
I have a C based arfilter plug-in. The logs are available at: http://arswiki.org/projects/arfprng/wiki/UserDocs Looks like ARPluginInitialization is only called when the plug-in server is started. Axton On 10/3/07, Jarl Grøneng [EMAIL PROTECTED] wrote: From the documentaion, the function

Re: ARSlist AWards: Voting extended to Friday October 5th 6p.m. EST, more votes or Cancelled

2007-10-02 Thread Axton
Please vote now if you haven't voted yet. It would be a real shame if no one received acknowledgment for all the help they provided and work that went into that help over the last year. Thanks, Axton Grams On 10/2/07, patrick zandi [EMAIL PROTECTED] wrote: ** COME ON FOLKS -- VOTE

Re: Alternatives to DSO for Data Transfer

2007-10-02 Thread Axton
will). There is also a base level of encryption that is included in the product. see http://arswiki.org/wiki/Securing_ARS#Remedy_Encryption_Products Axton Grams On 10/2/07, Jeff Lockemy (Serco North America) [EMAIL PROTECTED] wrote: Thank you everyone for the suggestions. The easiest option for us

Re: Disappearing work log entries

2007-10-01 Thread Axton
these will not catch. Axton Grams On 10/1/07, Gayford, Matthew C. [EMAIL PROTECTED] wrote: ** Hello Listers, I recently got a call from our Help Desk that work info entries on incidents were disappearing. After looking at the HPD:WorkLog form, we noticed that some of the entries have had their status

Re: Diary field sizing and the mid-tier

2007-10-01 Thread Axton
./arsys/resources/html/CharEditBoxPopup.html from 7.1 mid-tier; probably the same in all 7.x releases. Any time you have a browser windows without a url bar, you can use CTRL+D to bookmark the page (ie and firefox). The bookmark will tell you what you were looking at. Axton Grams On 10/1/07

Re: ORA-00904, ORA-00932 on ARS 6.0.1

2007-09-28 Thread Axton
sql logs will be more revealing Axton Grams On 9/28/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: Hello All, I am trying to fix a problem with the Solution Summary field on the Helpdesk form. The admin before thought he could make that field unlimited characters so he set the data input

Friday Humor: Are blondes smarter than lawyers

2007-09-28 Thread Axton
A lawyer and a blonde woman are sitting next to each other on a long flight. The lawyer asks her if she would like to play a fun game. The blonde is tired and just wants to take a nap. So she politely declines and tries to catch a few winks . The lawyer persists, that the game is a lot of fun. I

Re: ORA-00904, ORA-00932 on ARS 6.0.1

2007-09-28 Thread Axton
make it evident what the problem is. Axton Grams On 9/28/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: I have looked at the logs and its telling me that the error is coming from one specific ticket. But the error will repeat again on a brand new ticket. The user is showing up as AR_Escalator

Re: Is relational database design doable in Remedy?

2007-09-27 Thread Axton
capabilities; e.g., union - Grouping, and along with this a set of aggregate functions These features would really open up the potential of the ARSystem and allow apps to be written that have a nice architecture. Axton Grams On 9/27/07, Robert Halstead [EMAIL PROTECTED] wrote: Hey listeners, As we

Re: Mid-Tier passwords

2007-09-27 Thread Axton
cert will strengthen the data against outside eavesdroppers. In the 4th case, configuring encryption on the arserver will strengthen the data against outside eavesdroppers. Axton Grams On 9/27/07, Greg Donalson [EMAIL PROTECTED] wrote: ARSList, Are Mid-Tier passwords passed in clear text

Re: Is relational database design doable in Remedy?

2007-09-27 Thread Axton
. With a non-normalized model, the value has to be updated everywhere it is stored. There exists a proper application for both approaches. What I see in the Remedy apps is that everything is copied everywhere; this makes it very difficult to do certain types of operations in the apps. Axton

Re: Is relational database design doable in Remedy?

2007-09-27 Thread Axton
You can either use joins, display only fields on regular forms, or a display only form to show the data. Each approach has its advantages and disadvantages. Axton Grams On 9/27/07, Robert Halstead [EMAIL PROTECTED] wrote: I'm a software engineer and not a database modeler so excuse me if I'm

Re: Mid-Tier passwords

2007-09-27 Thread Axton
You are correct. The function getScrambledPassword is pretty weak. The password is not sent in clear text though; it can just be unscrambled using publicly available information. Axton Grams On 9/27/07, Carey Matthew Black [EMAIL PROTECTED] wrote: Axton, I think I have to question you

Re: Remedy Web Services XML/JSON

2007-09-27 Thread Axton
http://www.kineticdata.com/press/press-releases/open-source-project-kinetic-link-released.html The source can be browsed on ARSwiki: http://arswiki.org/projects/klink Axton Grams On 9/27/07, Joon [EMAIL PROTECTED] wrote: Does anybody know of a way to get raw XML or JSON output into remedy

Re: Notification Help

2007-09-27 Thread Axton
Your form can also be a display only form with filters. This will prevent useless data from piling up, unless you want to keep it around for some reason. Variable substitution, if using an email template, will work with this method as well. Axton Grams On 9/27/07, Veeral Oza [EMAIL PROTECTED

Re: Is relational database design doable in Remedy?

2007-09-27 Thread Axton
to write efficient and streamlined applications using the native capabilities of the product; it also means not having to bloat your applications for functions not directly related to the use of the application (e.g., reporting). Just my views on it. Axton Grams On 9/27/07, Bob [EMAIL PROTECTED] wrote

JOB: Alpharetta, GA - Full Time

2007-09-26 Thread Axton
and bundled packages) - BMC SIM The original job requisition can be found at: http://www.newyorklife.com/cda/0,3254,11433,00.html Search in GA - Alpharetta. Please send inquiries and resumes to [EMAIL PROTECTED] and I will get them to the right people. Thanks, Axton Grams

Re: Alpharetta, GA - Full Time

2007-09-26 Thread Axton
They would, and thanks man :) Axton On 9/26/07, L. J. Head [EMAIL PROTECTED] wrote: Wowwould this person actually get to work with you?that would be a bonus in an of itself...:) -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED

Re: Devil Error with create() method - arapi70

2007-09-25 Thread Axton
You can get the api related files from ARSwiki at: http://arswiki.org/projects/arapi/browser/releases You can put them anywhere and tell the jvm where to find them: http://www.inonit.com/cygwin/jni/helloWorld/load.html Axton Grams On 9/25/07, Tadeu Augusto Dutra Pinto [EMAIL PROTECTED] wrote

Re: Email Service Error Message

2007-09-25 Thread Axton
to larger than what is currently set. We ran into the same issue in our environment, though we are on Solaris. Axton Grams On 9/25/07, Pargeter, Christie [EMAIL PROTECTED] wrote: ** Hi All - I am in the process of upgrading to ARS 6.3 on brand new hardware. When I try to test my email engine

Re: SRV DWN: Tomcat out of Memory on Win2003 Srv

2007-09-24 Thread Axton
Section 3 http://www.chemaxon.com/jchem/doc/admin/tomcat.html Axton Grams On 9/24/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: ** I have production ARS 7.0.1 Mid-Tier Server down due to tomcat memory issue on Windows 2003 Server. Hopefully there is someone outhere who can tell me how

Re: Application Lic. utilization

2007-09-24 Thread Axton
workflow. Axton Grams On 9/24/07, Anoop Sasidharan [EMAIL PROTECTED] wrote: ** Hi Listers, Is there a way, we can retrieve application license usage (Helpdesk/Change/Asset), just like the way Server Satistic form retrieves the usage of fixed and floating license at a regular interval of time

Re: How to capture a user's computer name in the mid-tier?

2007-09-21 Thread Axton
for that if this is the case. Axton Grams On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote: Gary: Copy the following text into your mouse buffer and paste it into Notepad: function env_ip_var() { var return_value = %=request.getRemoteAddr()%; return (return_value

Re: IBM MRO?

2007-09-21 Thread Axton
You will probably find this thread interesting: http://developer.bmc.com/jiveProd/thread.jspa?threadID=6133tstart=0 Axton Grams On 9/21/07, Bradford Bingel [EMAIL PROTECTED] wrote: ** If anyone in Remedy-land is listening, it once again sounds like it's time re-evaluate current marketing

Re: IBM MRO?

2007-09-21 Thread Axton
Like Solaris? or Java? or id's game engine for quake? ... Axton Grams On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote: Well...I think asking a vendor to open the source to a commercial product is definitely dreaming. Open the source so a competitor can steal your

Re: Error while updating ARS 7.0.1 (upgrade)

2007-09-21 Thread Axton
The critical part of the install log is before what you've posted. Axton Grams On 9/21/07, Tadeu Augusto Dutra Pinto [EMAIL PROTECTED] wrote: ** Hi for all, I'm trying to update my AR Server... I did a upgrade from ARS 5 to ARS 6.3 (that's ocurred successfull) with Oracle 9i. Now I'm

Re: Sample java LDAP plugin

2007-09-21 Thread Axton
returns from the bind operation. How do your ldap admin's want you to authenticate against the ldap server without performing a bind operation? Axton Grams On 9/21/07, Davies, J.T. [EMAIL PROTECTED] wrote: ** Good Friday morning...finally. I'm new to the Java development world, and yet I've

Re: IBM MRO?

2007-09-21 Thread Axton
Some people would like for nothing more that MS to slap a bunch of GPLv3 code into the Windows OS. Axton Grams On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote: A snippet from EWeek: As CEO, Schwartz is now in a position to make the call to open-source Java, unfettered

Re: Sample java LDAP plugin

2007-09-21 Thread Axton
-auth in section 2.1.3 of [4]. Support for subsequent authentication is OPTIONAL in clients and servers. ... Axton Grams On 9/21/07, Davies, J.T. [EMAIL PROTECTED] wrote: Hi Axton, Basically, we're going to take what the user enters in for login/password and use that in an attempt

Re: How to capture a user's computer name in the mid-tier?

2007-09-21 Thread Axton
I'm in a different world than you 2 :) Axton Grams On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote: True, but I'm pretty sure Gary's not using a load balancer. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED

Re: Sample java LDAP plugin

2007-09-21 Thread Axton
be able to meet your security requirements. The sample area plug-in code looks to do what you want. Axton Grams On 9/21/07, Davies, J.T. [EMAIL PROTECTED] wrote: Possibility. However, I think the lack of native Java support will provide an argument to upgrade to 7.1(.1) sooner rather than later

Re: Mysterious Midtier Error

2007-09-21 Thread Axton
it. The most notable change that causes the problem is adding or removing a column from a table field if workflow walks that table. Axton Grams On 9/21/07, Shellman, David [EMAIL PROTECTED] wrote: Norm, What patch level of MidTier? We periodically had a caught exception issue with various

Re: Mysterious Midtier Error

2007-09-21 Thread Axton
in the js, so when what's on the screen doesn't match what the server is sending, ugly things start to happen. The errors that start with 'Caught Exception' are the best indicator of this in my environment. Axton Grams On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote: I'm going

Re: Remedy/Oracle DB problem with Shared Pool

2007-09-21 Thread Axton
need someone in the position David Easter posted that is capable of understanding the implications of the hard-lined approach to keep things at the lowest common denominator in database land. Axton Grams On 9/21/07, Marino, Melanie A [EMAIL PROTECTED] wrote: ** We are running Solaris 10

Re: ARS 7/Oracle and Firewalls/Network devices

2007-09-20 Thread Axton
The best solution would be if ARServer had a configuration option, a thread keep-alive if you will, that would do this. This would avoid the busy system errors that sessions will get if all threads are busy. Axton Grams On 9/20/07, J.T. Shyman [EMAIL PROTECTED] wrote: Axton, you're 100

Re: ARS 7/Oracle and Firewalls/Network devices

2007-09-20 Thread Axton
web communities gets the AR System product manager position that David posted. Axton Grams On 9/20/07, Carey Matthew Black [EMAIL PROTECTED] wrote: Just a few WAGs... I am not sure if these would cause DB IO for each thread or not: Maybe you could force the server to re-read is db

Re: delete mass amount of records from ARS 5.1.2

2007-09-19 Thread Axton
the EXISTS clause instead of the IN clause, but my knowledge is not there to write it in an email without testing it. Axton Grams On 9/19/07, Patel, Kamlesh [EMAIL PROTECTED] wrote: Axton and others, Thanks for quick replies and suggestions. I will work with our dBA to quickly document exact

Re: ARS 7/Oracle and Firewalls/Network devices

2007-09-19 Thread Axton
since most stateful firewalls only allow SYN packets through when establishing a state. Axton Grams On 9/19/07, J.T. Shyman [EMAIL PROTECTED] wrote: Hello all, Does anyone on this list have any experience with AR 7 on RHEL 4 and Oracle 10g where the AR server and Oracle server are off two

Re: ARS 7/Oracle and Firewalls/Network devices

2007-09-19 Thread Axton
, on the switch per port or the tagging is handled by the end nodes. If it is on the switch, it will be transparent to the client. Axton Grams On 9/19/07, J.T. Shyman [EMAIL PROTECTED] wrote: ** Axton, Appreciate your input! I should have mentioned that we've been up and down

Re: ARS 7/Oracle and Firewalls/Network devices

2007-09-19 Thread Axton
as the rpc queue, it is executing everything on that one thread. In either case (single/multi-threaded escalation engine), it is only exercising the threads associated with the escalation engine, not the fast, list, callback, external auth, or custom queues. Axton Grams On 9/19/07, patrick zandi [EMAIL

Re: delete mass amount of records from ARS 5.1.2

2007-09-18 Thread Axton
for which rows to retain from each. This will allow you retain the data you want while resetting the high water marks. Axton Grams On 9/18/07, Roger Justice [EMAIL PROTECTED] wrote: ** Truncate the table is the simplest way. -Original Message- From: Patel, Kamlesh [EMAIL PROTECTED

Re: arsystem.tar error installing as non-root

2007-09-17 Thread Axton
for this step. Axton Grams On 9/17/07, Dwayne Martin [EMAIL PROTECTED] wrote: First of all, Thank You! to those who responded. In the installation screen output I am finding: ** -- List of Extracted Files --- bin/ bin/runmacro tar: bin/runmacro: Wrote only 1536 of 10240 bytes

Re: arsystem.tar error installing as non-root

2007-09-14 Thread Axton
be that you are missing a / at the beginning of the path for the installation product: ./ar_install : Unable to extract the product files from the CDROM file arsystem/linux/arsystem.tar ^^ Axton Grams On 9/14/07, Dwayne Martin [EMAIL PROTECTED] wrote: Hello

Re: nextID Increment

2007-09-13 Thread Axton
Why not use a view form, then write to your own db table and forget about the request id. Axton Grams On 9/13/07, Joe D'Souza [EMAIL PROTECTED] wrote: ** Alex, Not using the Remedy API for creating or managing data is almost a 'cardinal sin'. You will never be forgiven by the Gods

Re: New Java Plugin Server Problems

2007-09-12 Thread Axton
:41 2007 Attempting to terminate ARMonitor child process (pid:1453). ./emaild.sh Axton Grams On 9/12/07, Papolu, Appajee [EMAIL PROTECTED] wrote: Axton, We think this is a defect in armonitor with command lines that have exactly (or multiples) of 10 arguments. We fill fix the defect

Re: New Java Plugin Server Problems

2007-09-10 Thread Axton
and this is required for the call to execl() and/or an invalid number of arguments are passed. Axton Grams On 9/10/07, patrick zandi [EMAIL PROTECTED] wrote: ** I think this might be related.. in my arjavaplugin.log I am seeing this.. 2007-09-06 09:02:39,986 ERROR [main

New Java Plugin Server Problems

2007-09-09 Thread Axton
? Axton Grams ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: New Java Plugin Server Problems

2007-09-09 Thread Axton
com.bmc.arsys.pluginsvr.ARPluginServerMain -x sundev71 -i m +/usr/ar/sundev71/pluginsvr/pluginsvrstartup.sh /usr/ar/sundev71/apps/aremail/emaild.sh start Odd. Axton Grams On 9/9/07, Axton [EMAIL PROTECTED] wrote: Having trouble getting the new java based plugin server started under armonitor

Re: JDBC ARDBC Plugin

2007-09-09 Thread Axton
driver was available. Whether this included a fs based jdbc driver, a mysql driver, an ldap driver, or whatever it happens to be, on component would be capable of serving all those types of requests, so long as the driver was available in the classpath. Axton Grams On 9/9/07, Carey Matthew Black

JDBC ARDBC Plugin

2007-09-08 Thread Axton
Access, SQLLite, PostgreSQL, Domino, DB2, etc.). Seems the targets could be almost endless. Axton Grams ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: 7.1 available today?

2007-09-04 Thread Axton
requires a valid key) without providing a key. By self-enforce, I assume that they mean not abusing the ability to extend the max licenses beyond what you are entitled to use. Axton Grams On 9/4/07, Opela, Gary L Contr OC-ALC/ITMA [EMAIL PROTECTED] wrote: Has anyone figured out the new licensing? I

Re: 7.1 available today?

2007-09-03 Thread Axton
/creating an entry - some mid-tier changes - persistent prefetch cache - wait image/animation Just a few of the things I've seen so far. Axton Grams On 9/3/07, Dwayne Martin [EMAIL PROTECTED] wrote: If you don't use CMDB or ISTM is there any reason to upgrade? Dwayne Martin James Madison

ARSwiki Update: 7.1 api and Javadocs

2007-09-03 Thread Axton
/ars/docs/ARS/7.1 The examples for the new java api were in a jar file. I expanded those in the windows api portion of the arapi tree for easy browsing: http://arswiki.org/projects/arapi/browser/trunk/7.1/windows/src/javaplugins/samplesrc/java/com/bmc/arsys/plugin/sample Axton Grams

Re: 7.1 available today?

2007-09-03 Thread Axton
Looks like they raised the bar so far as the java requirements for the new java api. 1.5.x is required. Axton Grams On 9/3/07, Axton [EMAIL PROTECTED] wrote: There are several things introduced that may be of use without the packaged apps: - filter error handling, though I have yet to fully

Re: Server Performance Issues??

2007-08-30 Thread Axton
The pause is between api calls: 13:43:24.9668 -EXECAL OK ... 13:46:05.4660 +GLE ARGetListEntry -- schema RPQ:Log from Remedy User There is maybe something else that is causing the wait time? If you run AL and Filter logs, where do you see the pause? Axton Grams On 8/30/07, David Sanders

Re: Server Performance Issues??

2007-08-30 Thread Axton
- for completion of a call + for start of a call Axton Grams On 8/30/07, David Sanders [EMAIL PROTECTED] wrote: Hi Misi and Axton Thanks for the feedback. Yes, that was my suspicion (and hope) that arwklga was wrong. Arwklga was claiming that these process calls are taking 2 minutes

Re: Custom ARDBC Plugin

2007-08-28 Thread Axton
): LD_PRELOAD=libumem.so.1 UMEM_LOGGING=transaction UMEM_DEBUG=default 2-start remedy 3-perform some operations using some of your plugins 4-attachm mdb to the arplugin process $ mdb -p arplugin_pid 5-once in mdb, see what leaks are reported ::findleaks Axton On 8/28/07, arthurj [EMAIL PROTECTED

Re: Custom ARDBC Plugin

2007-08-25 Thread Axton
buffers, 96 bytes Do you show all the leaks without any plugins loaded? Axton Grams On 8/24/07, arthurj [EMAIL PROTECTED] wrote: Without the custom plugin loaded, I used GlowCode on arplugin.exe to detect Native Memory Leaks and it reported 48 of them: Searching for native heap leaks

Re: Survey: AR System 32-bit / 64-bit Linux usage in 2008-2009

2007-08-25 Thread Axton
The survey can not be completed if this question does not have an answer: 5. On what versions of Linux are you currently running AR System in your environment? Please select all that apply. Should probably not be this way, no? Axton Grams On 8/25/07, Easter, David [EMAIL PROTECTED] wrote

Re: Access question

2007-08-24 Thread Axton
field to the join, retain the fid of the assignee group, then set the permissions of the join fid 1 to assignee group read. Axton Grams On 8/24/07, Phil Murnane [EMAIL PROTECTED] wrote: ** Lars: I think since the join form has a separate field (ID 1) not inherited from either base form

Re: Remedy Skilled Professionals

2007-08-24 Thread Axton
That was good; and if you don't properly release the grip, you have to wait an hour before you can shake another's hand. Axton On 8/24/07, Heider, Stephen [EMAIL PROTECTED] wrote: Ever since version 6.3 you are only able to shake one person's hand at one time. If you are shaking someone's

Re: Compile shell script

2007-08-24 Thread Axton
/src/arfilterapi/example/Makefile http://arswiki.org/projects/arapi/browser/trunk/7.0.1/solaris/src/driver/Makefile ... Axton Grams On 8/24/07, arthurj [EMAIL PROTECTED] wrote: I was wondering if anyone doing custom code development using C APIs for ARS could share the shell script that they used

Re: Urgent: Installing CI Viewer on Linux

2007-08-24 Thread Axton
up X so that you can export your display to your local machine. Axton On 8/24/07, Shyam Attavar [EMAIL PROTECTED] wrote: ** Dear listers, I have to get the CI Viewer working by Monday and was wondering if anyone has the following environment and how did you get the CI Viewer working

Re: Urgent: Installing CI Viewer on Linux

2007-08-24 Thread Axton
It's bundled with the cmdb install files. Axton Grams On 8/24/07, Shyam Attavar [EMAIL PROTECTED] wrote: Thanks Rick and Axton! Where can I find the installer for just the CI Viewer? I guess that is my first question. Once I find that I have access to the Linux box to install it... Thanks

Re: Backup and restore arsystem oracle db: results in corruption errors!

2007-08-22 Thread Axton
to be the same at the source and target. Axton Grams On 8/22/07, Mau Remedy [EMAIL PROTECTED] wrote: Axton Would you elaborate on arsever localization (base language installed) and arserver host localization (LANG) I´d appreciate it very much Sincerely, Mau 2007/8/20, Axton [EMAIL PROTECTED

Re: Backup and restore arsystem oracle db: results in corruption errors!

2007-08-20 Thread Axton
7.0 vs. 7.0.1 version mismatch during server B install Axton Grams On 8/20/07, Mau Remedy [EMAIL PROTECTED] wrote: Hello guys I need your assistance in regards to a backup/restore problem, there are corruption errors in our definition file while starting the new ARSystem just after restoring

Re: New ARFilter Plug-in: Randomly send surveys

2007-08-19 Thread Axton
Good question. I will add it as an enhancement. I honestly did not think to use the ARStatusList in any of the functions. Axton On 8/19/07, Jarl Grøneng [EMAIL PROTECTED] wrote: Any reason that warnings are logges to logfile and not returned to user tool? -- Jarl On 8/18/07, Axton

Re: New ARFilter Plug-in: Randomly send surveys

2007-08-19 Thread Axton
/ticket/1 Thanks, Axton Grams On 8/19/07, Axton [EMAIL PROTECTED] wrote: Good question. I will add it as an enhancement. I honestly did not think to use the ARStatusList in any of the functions. Axton On 8/19/07, Jarl Grøneng [EMAIL PROTECTED] wrote: Any reason that warnings are logges

Re: Attachment fields and d/b

2007-08-17 Thread Axton
first read your description, I thought your staging form was a regular db table. What are you using to write to the db? native sybase, remedy api, etc. Axton On 8/17/07, RAMTRI, Nisha, IDC [EMAIL PROTECTED] wrote: Hi Axton, Can you elaborate a little more on the first option? What I have

New ARFilter Plug-in: Randomly send surveys

2007-08-17 Thread Axton
it should compile and run properly on HP-UX and AIX, so long as /dev/urandom exists on those operating systems. Work is still needed to port to Windows, though with minGW, it should not be too hard. Contributions are welcome. http://arswiki.org/projects/arfprng Axton Grams

Re: Attachment fields and d/b

2007-08-16 Thread Axton
creation to use the remedy api to retrieve the attachment from the db, Use the remedy .net api to store the write the binary data into an attachment field in a regular remedy form, then relate or copy the remedy attachment data to your ticketing form. Axton On 8/17/07, RAMTRI, Nisha, IDC [EMAIL

Re: AR System Developer Studio Wishlists

2007-08-15 Thread Axton
I think the performance impact would be negligible to keep the sync search database up to date real time. Think about it, you are updating or deleting maybe a dozen records each time you modify an object... It might add a bit of time to bulk updates. Axton Grams On 8/15/07, Rick Cook [EMAIL

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