Re: Standalone CMDB

2012-02-22 Thread Butera, Joseph
We extended the CMDB for one custom application. I recall the need for the user interface form to be a self-join of the target CMDB table rather than a view of the target table. Changes applied by Class Manager alters views of target tables (at least in did several years ago.) From: Action

Re: Replacement of CSV reports

2012-01-19 Thread Butera, Joseph
Is there any way to remove the pagination of the excel files? The data is written to multiple worksheets. Much easier if written to just one by default. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Thursday, January 19,

Re: Replacement of CSV reports

2012-01-19 Thread Butera, Joseph
and be illuminated by its brilliance. - paraphrased by me From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Butera, Joseph Sent: Thursday, January 19, 2012 10:10 AM To: arslist@ARSLIST.ORG Subject: EXTERNAL: Re: Replacement of CSV reports ** Is there any

Re: POLL: would you like the user tool back (7.6.04)

2012-01-04 Thread Butera, Joseph
No. It can't go away either. Still need to schedule CLI jobs to run macros; to build csv extracts in the absence of a web reporting server; and for sanity checking when web plugins fail. Analyzing a failure in the DVM module is very difficult, is it not? It seems 7.6 web interface relies

Re: Cyclical Plugin Errors

2011-12-28 Thread Butera, Joseph
On Fri, Dec 23, 2011 at 11:20 AM, Butera, Joseph jbut...@harris.commailto:jbut...@harris.com wrote: ** No. We are running everything on VM's. I forgot to mention that. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Rick

Cyclical Plugin Errors

2011-12-23 Thread Butera, Joseph
Yesterday evening we were working a plugin error with BMC. The plugin is used with a vendor form that that displays data from another Remedy instance. Both Remedy instances are up and running fine. The plugin however stopped working with an 8755 error; well, stopped working for the most part.

Re: Cyclical Plugin Errors

2011-12-23 Thread Butera, Joseph
environment in a server group? Rick On Dec 23, 2011 12:09 PM, Butera, Joseph jbut...@harris.commailto:jbut...@harris.com wrote: ** Yesterday evening we were working a plugin error with BMC. The plugin is used with a vendor form that that displays data from another Remedy instance. Both Remedy instances

Re: Cyclical Plugin Errors

2011-12-23 Thread Butera, Joseph
ar.conf for this plugin? What do the plugin logs show? Axton Grams On Fri, Dec 23, 2011 at 11:20 AM, Butera, Joseph jbut...@harris.commailto:jbut...@harris.com wrote: ** No. We are running everything on VM's. I forgot to mention that. From: Action Request System discussion list(ARSList

Push Fields in Search Mode

2011-08-16 Thread Butera, Joseph
Hello, I thought I'd point out a feature I came upon. One that may be old news for most but of value for others. Open a console form in search mode. The form should be real with records and such. Console being a view that allows data entry and buttons to push the data entered to the form.

Re: SLM 7.6 - Task Management?

2011-04-27 Thread Butera, Joseph
Are not service level agreements made with customers or clients rather than internal support groups? Tasks can be children of incident, problem, or change requests. Of these, only incidents are concerned with service restoration within an agreed upon timeframe. I think it would be difficult to

Re: XCOPY in Filter Run Process

2011-04-27 Thread Butera, Joseph
If the ARSystem runs under the local system logon, it probably does not have permissions to the mapped drive. I ran into this once before. Joe Butera -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bruce Sisk Sent: