Hello Again!
The last piece of my upgrade is about to drop into place. I finally have a
copy of Crystal Server 2011 to install. It would have been great to get it
BEFORE I did the ARS midtier install but that wasn't possible. I have cloned
the production ARS server VM as it currently exists
Thank you for your response. I did have it set to update old records with new
data. It turns out that the issue was the length of the entry id/issue id
field. In prior versions of ARS, the field was 15 characters long. We've been
on it since version 4.5 and hence had forms that had the
So it turns out I have to do a definition and data import to upgrade us to
8.1.02 since we have only custom apps and can't get the upgrade done in
steps/versions. I started the process only to find something badly wrong when
I double checked my data.
The parent/child relationship between form
Hello again! Thank you very much for all the help you all have given me thus
far! I have another question I hope someone can answer concerning Mid Tier
8.1.2.
For Crystal Server 2011, can we use NUL (named user license) licenses or does
Mid Tier require the CAL licenses? I asked BMC
I did have to apply the fix on the Schema_Archive table not because we had data
but because it was the wrong field type (Varchar2 instead of Number) and was
throwing errors. Interestingly, yours is the second post I've found about
deleting the Flashboard forms (if you don't use them) in order
. Choose upgrade.
(You do NOT need to have an existing set of ARS binaries on the new server
to choose upgrade as this only refers to the database data)
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carina Burns
that in the Nope column.
On Fri, 19 Dec 2014 10:45:22 -0500, Carina Burns carina.bu...@risd.org wrote:
Thanks for the info Theo. One more question. Did you migrate the 3rd party
pieces to 64bit as well? We are using Exchange/Outlook for our mail server so
we are using the MAPI protocol
I just searched oracle support and can't find anything on SW00327170. The only
thing listed is a bug that isn't a bug but a config issue with OraDB 7.2. Do
you have any other reference number or doc id for this archive fix?
I just looked and that column in our linux Ora10g Schema_archive table is a
varchar2(254) with no “not null” constraint. I don’t think I’m going to change
it to a number(15) not null column before I try the upgrade since this may be a
Solaris only issue. If the upgrade bombs then I’ll look
Interesting! I put the question in on my support ticket as this doc on
software requirements suggests HTTPD is required to install ARS 8.1
https://docs.bmc.com/docs/display/public/ars81/Software+requirements
And... it drives me nuts that the minimums are specified on the compatibility
matrix
was done to
3 - Point your 'new' install to the restored db via config files
4 - Upgrade the Remedy install to 8.1
which is essentially option B if I'm not mistaken...
On Fri, Dec 12, 2014 at 10:54 AM, Carina Burns carina.bu...@risd.org
wrote:
I should add that the first suggestion I received on my
OoopsClicked on multi-part on accident.
Hi again!
Thank you all for the input. After BMC kicked it around some more, they said
this option (in LJ's response) is what they would recommend however, they want
the DBA (I wear that hat too) to use an oracle job to import it in case there
is
Greetings!!!
I am turning to you all for suggestions for an upgrade path for our ARS system.
I've contacted BMC for advice, however our support contract level is Basic...
which is also the adjective I would use to describe my current level of
customer satisfaction.
Has anyone gone from ARS
I should add that the first suggestion I received on my new support ticket was
to upgrade the Oracle 10g database to 12c. Unfortunately, as there are other
applications pointing to it that aren't certified with 12c, I can't do this.
Less than 100, no style sheets.
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Where the Answers Are, and have been for 20 years
Doh! I typed fixed when I meant floating...Oops. Obviously sharing a fixed
license would be a no-no. But even using the floating license, there are still
times when because a user doesn't log out after submitting a form, the next
user gets error messages about permissions. The timeout
Hello all,
Over spring break I will be upgrading to ARS 7.1 patch 11. I've looked thru
the docs, white papers, etc, but I've not found the answer I'm looking for in
the mounds of information available. I want to know if licenses will be
handled differently in ARS 7.1. We're currently on ARS
Hey Listers,
I have a really odd ball error. I am working on my development box
(Win2003svr/ARS 7.01 - midtier 7.01, linux RHEL 4/oracle 10gR2) getting
ready for a migration/upgrade to our production servers. All my forms
upgraded well from 5.12 to 6.3 to 7.01 except for one. It has no web
Sorry if this is a repeat, I don't know why my last message didn't post.
I have an odd ball problem. I upgraded our forms in our test environment
(Win2003svr w/ ars 7.01/midtier 7.01/CrystalXI - linux RHEL4/oracle 10gR2)
from 5.1 to 6.3 to 7.01 and all appears well except for one form. All
Test to see if this message hits the list or poster.
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Answers Are
I apologize if this is yet another repeat, I've tried posting this message
three times and have yet to see it in the march archives or in the digest.
I have a form that will not display via midtier. You can see all three
views via the user client tool and it behaves normally. However, trying
From: Carey Matthew Black [EMAIL PROTECTED]
Subject: Re: BMC Support Web Site Performance
In-Reply-To: [EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Disposition: inline
Carina,
I understand your experiences. (and I have been there too.)
Trust me, website probably isn't as helpful as phone support (save
downloads). We got sold/told that the basic support was the way to go by
our sales rep since we had limited funds and we wanted the longest
contract we could purchase. Citizens have to vote a bond when we want
money! With
I too use outlook too to search through messages...It's slow going but
still seems faster than BMC support... _
Any suggestions would be appreciated.
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I am in the middle of upgrading / migrating to ARS 7.01 from 5.12. Our
5.12 server happily coexists with Crystal Enterprise 9. Right as I was
planning the 7.01 upgrade I received an upgrade offer from BO and
purchased Crystal Reports developer and Crystal Reports Server XI. So I
have my XI
Hey Y'all,
I'm doing an upgrade/migration. I have a test instance of my data on
Oracle 10g and a test server running Win2003svr. If I run the install
fresh against an empty AR schema, all installs fine and the service starts
with no issue. I then drop my ARAdmin user, recreate the user, and
Sorry if this is a repost...I didn't receive the copy sent to myself and I
don't see my post on the list (I posted it around 6:30am CST). I know
that 10g isn't certified with ARS 5.x but is there a specific reason why?
In other words, is there a specific issue that occurs with 5.x when a
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