Re: Integration to Outlook Task List?

2007-07-23 Thread Dan Hardy
, but not the first. Regards, Dan Hardy Pathworks Software Corporation Support Made Simple - http://www.PathworksSoftware.com/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Cupp, Michael E Jr. CTR USAF AFRL/SNOD

Re: Problem with function FreeARQualifierStruct

2007-05-30 Thread Dan Hardy
new/delete is perfectly cross-platform. All platforms (that the C api supports anyway) these days have C++ compilers with standard STL implementations. gcc is one of them, and works with RTL as well. As for structure member byte alignment, that depends entirely on your compiler. 8 bytes

Re: Problem with function FreeARQualifierStruct

2007-05-29 Thread Dan Hardy
Hugo is right here - there are many things you have to very careful of, including structure byte alignment, relaese/debug, new/delete vs malloc/free, and version of msft c runtime. Those can all lead to nasty runtime errors. The most likely ones here are DLL vs static linkage,

Re: Jaspars not connecting (Resolved)

2007-03-01 Thread Dan Hardy
There's a bug in jaspars where it doesn't use the Port or RPC properties when retrieving the list of fields from the data source. (I just looked at the code, and those are the two properties you can set). I had added these settings to the code that actually builds the report, but missed the

Re: Java Extended API for J2SE5.0 ?

2006-12-11 Thread Dan Hardy
API yourself – but you can choose whether to put the JNI bit on every client, or on this server component. Regards, Dan Hardy Pathworks Software http://www.PathworksSoftware.com/ __20060125___This posting was submitted with HTML in it___

Open source projects - now LGPL

2006-12-11 Thread Dan Hardy
://joarse.sourceforge.net/doc ) COARSE – http://www.sourceforge.net/projects/coarse Regards, Dan Hardy Pathworks Software Get It Done Right, Every Time http://www.PathworksSoftware.com/ Introducing Pathworks 2.5! http://www.pathworkssoftware.com/capabilities25.php

Re: Java Extended API for J2SE5.0 ?

2006-12-08 Thread Dan Hardy
Yes, there is an open source Java API at http://www.sourceforge.net/projects/joarse. I didn't take advantage of Java 5 features such as generics at the time I wrote this, but I think now it would be appropriate to do so as Java 5 has been available for quite some time now. I don't have time

Re: Java Extended API for J2SE5.0 ?

2006-12-08 Thread Dan Hardy
Rather than start any new projects, please consider adding to these existing projects: C++ (uses STL for collections, exceptions, and provides encapsulation of memory management. Compiles on Windows, Linux, Solaris.) http://www.sourceforge.net/projects/rtl Why you should use this:

Re: AR WebServices not parsing ok

2006-12-01 Thread Dan Hardy
Are you using Axis and wsdl2java for your Java client? I've found that Axis (1.4, I think) is incompatible with Remedy web services. I've needed to manually modify the output classes from wsdl2java to get it to work. The generated stubs looked for responses in the body, but they are sent in

Re: Popup Blockers

2006-11-30 Thread Dan Hardy
You can detect whether popup blockers are enabled using javascript. The test code can attempt to create an off-screen popup window and then close it, and if an exception is thrown it failed because of a popup blocker. The test would be something like the code below, which you would run in the

ARDBC driver plug-in process on separate hardware/OS?

2006-11-29 Thread Dan Hardy
, Dan Hardy Pathworks Software Corporation http://www.PathworksSoftware.com/

Re: ARDBC driver plug-in process on separate hardware/OS?

2006-11-29 Thread Dan Hardy
Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 11/29/06, Dan Hardy [EMAIL PROTECTED] wrote: I'd appreciate any help on this one: Can you run an ARDBC driver (arplugin.exe

FW: Newb needs API help...couple of questions

2006-10-28 Thread Dan Hardy
(Exception err) { cerr err.toString().c_str(); } Regards, Dan Hardy Co-Founder and Chief Architect Pathworks Software http://www/pathworkssoftware.com/ Get Work Done Right, Every Time. From: Action Request System discussion list(ARSList) on behalf of Marc

Remedy Outlook Integration 1.1 - multiple data sources

2006-09-08 Thread Dan Hardy
?) Regards, Dan Hardy Ambient Software http://www.ambientsoftware.com/ __20060125___This posting was submitted with HTML in it___

Re: Integrating Remedy with Outlook

2006-09-08 Thread Dan Hardy
** Hi Rod, Im not sure how Outlook COM Add-Ins would handle multiple mailbox connections, or if that is even possible. I would have to do some research into the COM Add-In API to see. Unfortunately, I wont have time to look into that any time soon. Right now it is based on the

Re: Remedy Outlook Integration 1.1 - multiple data sources

2006-09-08 Thread Dan Hardy
Hi Jason, Regarding the network calendar - it actually synchronizes to your Exchange mailbox. So although it runs on your client (and therefore only synchronizes when Outlook is running), everything is stored on the server. It is then visible by anyone who can view your calendar or task list,

Re: Integrating Remedy with Outlook

2006-09-07 Thread Dan Hardy
** You might look at: http://www.sourceforge.net/projects/roi It doesn't do anything with contacts...but it synchronizes tasks and/or calendar. And it's free. And open source. And free. And you could easily tweak it do contacts as well (provided you know a little C++/STL/ATL and are able to

Re: Question: Administrator Tool Not Showing Details

2006-08-31 Thread Dan Hardy
I think this is one of everyone's favorite as designed features...filters are retrieved using a different call than active links (ARGetListSQL vs ARGetMultipleActiveLinks, I believe). One is subject to the maximum get list limitation on the server, and the other is not. If you have too many

Re: OT - Where is everybody?

2006-08-29 Thread Dan Hardy
Title: RE: OT - Where is everybody? ** James, Whats the JScript question? Is it JScript/Windows Script Host, or _javascript_ in IE/Firefox, or? Ive done my fair share of each. Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On

Re: AR WebServices not parsing ok

2006-08-24 Thread Dan Hardy
I don't know about non-Java web services clients, but I can confirm Russell's experience with Axis 1.4. I fixed it with exactly the same change. It also happens on any response output values, which was not quite as elegant to patch in the generated stubs. I don't know if it's an Axis bug or a

Re: ARS API Instalation - Solaris

2006-08-23 Thread Dan Hardy
** I believe you can get it here - http://arswiki.org/wiki/index.php?title=Remedy%27s_Java/C_jar%2C_Header_and_Library_Files Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rafael Bertolini Sent: Wednesday, August 23, 2006

Re: Anyone have a Java example of consuming Remedy Web Services

2006-08-10 Thread Dan Hardy
Title: Anyone have a Java example of consuming Remedy Web Services ** From the stack below it doesn't look your developer is using Axis, so my comments may not be relevant. However, I noticed in his request that everything is in the header, not in the body. So perhaps this will make a

Re: API + VBScript : list of fields in a from

2006-08-07 Thread Dan Hardy
It looks to me like he's using the COM facility of the .NET API, not user tool automation. It should be possible to get the list of fields using that. The code looks about right. Does GetListField not return the list of field ids? Dan -Original Message- From: Action Request System

Re: Mid-tier app design considerations

2006-07-26 Thread Dan Hardy
Title: Mid-tier app design considerations ** This is nearly certainly outside the scope of AR application design, butclever things can be done with DIV elements acting as modal dialogs, but within a single browser window. Absolute positioning, z-order control, and disabling of all other

Re: ITSM 7 - Installation

2006-07-20 Thread Dan Hardy
FWIW, my observation when I've installed large Remedy applications (i.e. the CMDB) is that the CPU usage during the long install is 95% the installer process, and not the Remedy server or database. I have no idea what it is that the installation program is taking so long to figure out...but it is

Problem consuming Remedy web services using Axis

2006-07-19 Thread Dan Hardy
** I'm accessing Remedy web services for the first time, and running into an error. I'm using Java/Axis as the client, and I generated the client stubs using WSDL2Java. This gives me two classes (one for submitting requests, one for modifying requests), based on two WSDL files. When my code

Re: Problem consuming Remedy web services using Axis

2006-07-19 Thread Dan Hardy
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Hardy Sent: Wednesday, July 19, 2006 1:31 PM To: arslist@ARSLIST.ORG Subject: Problem consuming Remedy web services using Axis ** I'm accessing Remedy web services for the first time, and running into an error. I'm

Re: Invalid Address specified to RtlFreeHeap( 00870000, 008A1E90 ) on using FreeInternalIdList

2006-07-18 Thread Dan Hardy
and 4! Made a string buffer of size 100 to copy the field values. But same error. Compiled and testing on Windows platform. (Windows XP). Would it be helpful to show the whole function - it is fairly small. Angus - Original Message - From: Dan Hardy [EMAIL PROTECTED] Newsgroups

Re: Invalid Address specified to RtlFreeHeap( 00870000, 008A1E90 ) on using FreeInternalIdList

2006-07-18 Thread Dan Hardy
);// freeStruct - A flag indicating whether you need to free the top-levelstructure. If you// allocated memory for the top-level structure, specify 1 (TRUE) to freeboth// the structure and its contents. If you used a stack variable for thetop-level// structure, specify 0 (FALSE) to free only the contents of t

Re: Invalid Address specified to RtlFreeHeap( 00870000, 008A1E90 ) on using FreeInternalIdList

2006-07-18 Thread Dan Hardy
RUE) to freeboth// the structure and its contents. If you used a stack variable for thetop-level// structure, specify 0 (FALSE) to free only the contents of the structure.if (matches 1)return -1;return 0;}- Original Message -From: "Dan Hardy" [EMAIL PROTECTED]Newsgroups: public.remed

Re: Invalid Address specified to RtlFreeHeap( 00870000, 008A1E90 ) on using FreeInternalIdList

2006-07-17 Thread Dan Hardy
Which platform are you on? It could be caused by: 1) Different structure byte-alignment options at compile time (I've found the default setting works on Windows, on Linux you need a special -malign switch with gcc at least). I can look it up if you need it. 2) It doesn't look you are checking

Re: COM API

2006-07-11 Thread Dan Hardy
Rachel, Here's the relevant bit from the original ASP page sample. I believe the samples were removed when the latest version of the .NET API was updated. (The previous version is still available on the community downloads, I believe). This is JScript, not VBScript, but it is a pretty simple

Re: help With API

2006-07-06 Thread Dan Hardy
application.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. Never ascribe to malice, that which can be explained by incompetence. On 7/6/06, Dan Hardy [EMAIL PROTECTED] wrote