Re: Outlook Integration

ertificate into the keystore (or told SoapUI which certificate to use)? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Irving, Isabel (ACCESS LLP) Sent: Wednesday, November 30, 2016 6:19 AM To: arslist@ARSLIST.ORG Subject: Outlook I

Re: Outlook Integration

Remedy Developer | Energy Transfer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Irving, Isabel (ACCESS LLP) Sent: Wednesday, November 30, 2016 6:19 AM To: arslist@ARSLIST.ORG Subject: Outlook Integration Hello! We're

Outlook Integration

Hello! We're looking to create a room booking system which would also integrate with Outlook. We're on Outlook 2007 and Remedy 8.1. My preference would be to use web services because that is tried and tested in our environment. Has anyone else tried this? What we've tried so far is

Upgrading Tomcat

Hello! We've been asked to upgrade tomcat to ensure we have the right security patches. Full configuration listed below, but basically we're on Mid Tier Version8.1.SP02 Patch 001 201505281150 Hotfix Web Server Information Apache Tomcat/7.0.53 So we're looking to upgrade to

Re: BMC ARS on Remedy 8.1.2 and 9.1

We ALMOST have what you’re looking for, but not quite: ARS 8.1.02 and Unix Solaris but our database is Oracle 11G not 12C. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Miskiewicz Sent: 27 April 2016 14:20 To: arslist@ARSLIST.ORG Subject:

Re: Proper Case

I would think if you’re looking for a remedy solution, the easiest thing would be set it all to LOWER first and then work out which letters need to be capitalised. The first letter is easy, then you want to find the location of a space character and UPPER the letter after that, and same again

Remedy access from external internet sites?

Hello! Have any of you got Remedy set up in a way that allows people who do not exist in the "User" form to submit and view requests via the web? We have a bespoke web-based Remedy system and currently only trained agents are allowed to log calls, and it is currently all internal - although we

Re: User timeout triggers ARERR 9351

(http://www.telerik.com/fiddler) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Irving, Isabel (ACCESS LLP) Sent: Friday, March 11, 2016 10:29 AM To: arslist@ARSLIST.ORG Subject: Re: User timeout triggers ARERR 9351 The F12

Re: User timeout triggers ARERR 9351

if there are more clues there? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Irving, Isabel (ACCESS LLP) Sent: Friday, March 11, 2016 9:57 AM To: arslist@ARSLIST.ORG Subject: Re: User timeout triggers ARERR 9351 Thanks

Re: User timeout triggers ARERR 9351

Thanks for this. We're on IE 11 and I'm not using compatibility view. Do you think the hotfix will still make a difference for us? For testing I've changed the mid-tier timeout to 5 minutes and I still get ARERR 9351 instead of anything more user-friendly. -Original Message- From:

Re: User timeout triggers ARERR 9351

Thanks Misi, I'll try that! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: 11 March 2016 11:15 To: arslist@ARSLIST.ORG Subject: Re: User timeout triggers ARERR 9351 Hi, This seems to be a problem

User timeout triggers ARERR 9351

Hello! Do you know how we can get a more user-friendly error when a session times out after 90 minutes of inactivity? Currently we get the following: "Unable to setup data connection, which is preventing the application from working correctly. HTTP Communication Error : 500 (AR 9351)" We