Hi all,
Long time listener, first time poster.
I've somehow become the accidental administrator of our Remedy system
despite my warnings. We have recently come under scruntiny as all of our
Work Info Entries are Unlocked by default and can be edited/modified at
any point in time.
Is there some
210
805-228-6555
alfred.differ@navy.mil
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] On Behalf Of Lateralus
Sent: Thursday, January 21, 2010 6:08
To: arslist@ARSLIST.ORG
Subject: Work Info History not Locked?
** Hi all
-6555
alfred.differ@navy.mil
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] On Behalf Of Lateralus
Sent: Thursday, January 21, 2010 6:08
To: arslist@ARSLIST.ORG
Subject: Work Info History not Locked?
** Hi all,
Long time
I had the same problem in our setup as well. It turned out to be a simple
name resolution issue on the network. I used a modified URL to test the
FB/Midtier functionality separately. It was something like:
applications I would expect to see there since we have HD v5
which I doubt ARS 7 wants to recognize at all.
We're on 701P2 on the server, my admin tool is P3.
I don't find it unusal at all that this is not documented.
Susan
On 8/17/07, Lateralus [EMAIL PROTECTED] wrote
. Remedy Developer
Leader Communications, Inc.
405 736 3211
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lateralus
Sent: Friday, August 17, 2007 8:32 AM
To: arslist@ARSLIST.ORG
Subject: ARSystem 7.0.01 Patch 001
The following was noticed after updating to Patch 002 of ARSystem
7.0.01from Patch 001. It wasn't caught during testing and so far
appears to be
the only ill effect.
So far hasn't appeared to have impacted actual operation, but is disturbing
none-the-less.
PROTECTED] wrote:
Welcome to 7.0
:P
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Lateralus [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
08/08/2007 12:26 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
will need to include the Request ID.
-Original Message-
From: Lateralus [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 7 Aug 2007 3:42 pm
Subject: HelpDesk escalations
** Hi Everyone,
I'm new to the list, and a have a quick (and probably stupid) question:
I've attempted
Hi Everyone,
I'm new to the list, and a have a quick (and probably stupid) question:
I've attempted to create a simple escalation for the Helpdesk form that
sends a notification whenever the Estimated Resolution Date is blown. I
believe I've got it working, but when the alert goes out... the
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