AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 21/01/2014)

2014-01-20 Thread Sharon-Michal Mamon-Meged
I am out of the office until 21/01/2014. אני בחופשת לידה , נא לפנות לדניס / לירון . I am on maternity leave , please contact Denis or Liron . Note: This is an automated response to your message Re: Dev Studio error sent on 20/01/2014 17:03:10. This is the only notification you will

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 13/09/2013)

2013-09-11 Thread Sharon-Michal Mamon-Meged
I am out of the office until 13/09/2013. אני בחופשת מחלה , נא לפנות ללירון בן יוסף Note: This is an automated response to your message Re: Deleting file from a location using Remedy Workflows sent on 11/09/2013 10:20:56. This is the only notification you will receive while this person is

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 26/08/2013)

2013-08-19 Thread Sharon-Michal Mamon-Meged
I am out of the office until 26/08/2013. אני בחופשה Note: This is an automated response to your message ADM: timing test please ignore sent on 19/08/2013 19:30:16. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 30/05/2013)

2013-05-25 Thread Sharon-Michal Mamon-Meged
I am out of the office until 30/05/2013. אני בחופשה Note: This is an automated response to your message arreload on arserver/itsm 7.6.4 (Safe to use) sent on 26/05/2013 3:24:46. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 02/04/2013)

2013-03-28 Thread Sharon-Michal Mamon-Meged
I am out of the office until 02/04/2013. אני בחופשת פסח Note: This is an automated response to your message Re: DM - Loading Incidents - couldn't convert string error sent on 25/03/2013 0:46:31. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 13/09/2012)

2012-09-12 Thread Sharon-Michal Mamon-Meged
I am out of the office until 13/09/2012. אני בקורס Note: This is an automated response to your message AD: Remedy archiving sent on 12/09/2012 12:37:35. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 26/06/2012)

2012-06-25 Thread Sharon-Michal Mamon-Meged
I am out of the office until 26/06/2012. please contact na...@il.ibm.com Note: This is an automated response to your message Re: Buggy version survey sent on 25/6/2012 5:25:33. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 14/06/2012)

2012-06-11 Thread Sharon-Michal Mamon-Meged
I am out of the office until 14/06/2012. אני בקורס נא לפנות לנדיה שאלו Note: This is an automated response to your message Re: 7.6.04 Patches / installers only? sent on 11/6/2012 13:26:28. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 07/06/2012)

2012-06-05 Thread Sharon-Michal Mamon-Meged
I am out of the office until 07/06/2012. אני בקורס נא לפנות לנדיה שאלו Note: This is an automated response to your message Re: Digging deep into MidTier 764 sent on 5/6/2012 10:49:21. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 26/02/2012)

2012-02-19 Thread Sharon-Michal Mamon-Meged
I am out of the office until 26/02/2012. Note: This is an automated response to your message Re: Remedy Logs to be listed in Logging server sent on 19/2/2012 12:19:08. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 24/08/2011)

2011-08-14 Thread Sharon-Michal Mamon-Meged
I am out of the office until 24/08/2011. Note: This is an automated response to your message AUTO: Robert02 Kern is out of the office. (Rückkehr am 21.08.2011) sent on 14/8/2011 15:04:13. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 30/05/2011)

2011-05-24 Thread Sharon-Michal Mamon-Meged
I am out of the office until 30/05/2011. Please contact Nadia at na...@il.ibm.com Note: This is an automated response to your message Re: anyone know how to add custom approval phases sent on 24/5/11 22:16:34. This is the only notification you will receive while this person is away.

AUTO: Sharon-Michal Mamon-Meged is out of the office. (returning 29/12/2010)

2010-12-27 Thread Sharon-Michal Mamon-Meged
I am out of the office until 29/12/2010. Please contact Nadia at na...@il.ibm.com Note: This is an automated response to your message multiple ar servers connected to one database sent on 27/12/10 4:11:34. This is the only notification you will receive while this person is away.

Re: Remedy / Maximo integration....how !

2009-01-21 Thread Sharon-Michal Mamon-Meged
Hi Sean . I am dealing with the same issue:) I would appreciate if you could informed me if you get help with this issue . Thank a lot Best Regards, sharon mamon-meged AR System administrator phone : 972-3-9165229 moblie : 050-9165229

Re: ARERR (91) RPC call failed: RPC: Can't encode arguments

2008-09-23 Thread Sharon-Michal Mamon-Meged
in my machine and I was able to create/update record. Regards, Jay -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sharon-Michal Mamon-Meged Sent: Monday, September 22, 2008 5:02 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR

Re: ARERR (91) RPC call failed: RPC: Can't encode arguments

2008-09-23 Thread Sharon-Michal Mamon-Meged
- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sharon-Michal Mamon-Meged Sent: Monday, September 22, 2008 5:02 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR (91) RPC call failed: RPC: Can't encode arguments Is it on a machine with new windows

Re: ARERR (91) RPC call failed: RPC: Can't encode arguments

2008-09-22 Thread Sharon-Michal Mamon-Meged
Is it on a machine with new windows installation ? Best Regards, sharon mamon-meged AR System administrator phone : 972-3-9165229 moblie : 050-9165229 Jay Sytangco

Sharon-Michal Mamon-Meged is out of the office.

2008-09-03 Thread Sharon-Michal Mamon-Meged
I will be out of the office starting 04/09/2008 and will not return until 05/09/2008. במקרים דחופים נא להשאיר הודעה במשיבון 050-9165229

Re: Remedy Alert

2008-09-02 Thread Sharon-Michal Mamon-Meged
Check the open ports in your desktop . Best Regards, sharon mamon-meged AR System administrator phone : 972-3-9165229 moblie : 050-9165229 Trevino, Rick

Re: SLA Questions - Answers

2008-09-02 Thread Sharon-Michal Mamon-Meged
. There is a column on the Service Targets table that says Due Date/Time which is set based on your Service Target settings. Are you not seeing that? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sharon-Michal Mamon-Meged

Re: Remedy Alert

2008-09-02 Thread Sharon-Michal Mamon-Meged
, let me know if you need a copy. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sharon-Michal Mamon-Meged Sent: Tuesday, September 02, 2008 4:59 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Alert Check the open ports in your

Re: SLA Questions - Answers

2008-08-26 Thread Sharon-Michal Mamon-Meged
Hello Lisa . Thank you for your answer . If I understand correctly I am not suffused to see Attached sla process after the record is resolved . My problem is that when the process is Attached you don't get the sla due date information . Thanks in Advanced . Best Regards, sharon mamon-meged AR

Re: Task assignment

2008-08-25 Thread Sharon-Michal Mamon-Meged
Hi all , I have a SLA questions . I would like to know more about SLA process . What mean Attached process ? When does the SLA records chances to Attached and why ? Does it chanced back to missed or met when the status of the record changed to closed ? When the process of the SLA is Attached

Sharon-Michal Mamon-Meged is out of the office.

2008-08-25 Thread Sharon-Michal Mamon-Meged
I will be out of the office starting 26/08/2008 and will not return until 27/08/2008. במקרים דחופים נא להשאיר הודעה במשיבון 050-9165229

Sharon-Michal Mamon-Meged is out of the office.

2008-08-17 Thread Sharon-Michal Mamon-Meged
I will be out of the office starting 17/08/2008 and will not return until 19/08/2008. במקרים דחופים נא להשאיר הודעה במשיבון 050-9165229

Re: How to test yet disable Email on dev server

2008-08-12 Thread Sharon-Michal Mamon-Meged
Hi sharon , you say Emails are not visible in the AR System Email Messages form why ? email messages is the form that could give you the answer to your question . In this form you can see the html email template without email going out . Best Regards, sharon mamon-meged AR System administrator

Re: Performance improvement

2008-08-03 Thread Sharon-Michal Mamon-Meged
** I would think that one or more of your fellow Remedy Consultants at IBM would have something to share with you, or you could search the ARSlist archives. There should be tons of free info there. Rick On Wed, Jul 30, 2008 at 10:34 PM, Sharon-Michal Mamon-Meged

Re: Performance improvement

2008-07-30 Thread Sharon-Michal Mamon-Meged
.. etc.. ( looks like about $1300 USD currently) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Tue, Jul 29, 2008 at 6:59 AM, Sharon-Michal Mamon-Meged [EMAIL

Re: Performance improvement

2008-07-30 Thread Sharon-Michal Mamon-Meged
/class_details.cfm?orgin=CustomerIDc=38cid=90179596.0 , at the bottom of the page you will find links to public classes in the U.S. and around the world. Bill -- From: Sharon-Michal Mamon-Meged [EMAIL PROTECTED] Sent: Tuesday, July 29, 2008 11:33 PM

Re: Performance improvement

2008-07-29 Thread Sharon-Michal Mamon-Meged
Hi all . Sorry , but i don't understand your answers .And i have major problem with performance . 1 . no more than 7 indexes of any kind on any 1 form that is for submitting What is an index in remedy ? How can i know how many indexes I have on a form ? 2. Find where it's slow, then make it

Re: Performance improvement

2008-07-29 Thread Sharon-Michal Mamon-Meged
, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Tue, Jul 29, 2008 at 5:19 AM, Sharon-Michal Mamon-Meged [EMAIL PROTECTED] wrote: Hi all . Sorry , but i don't understand your answers .And i have major problem with performance . 1 . no more than 7 indexes

Re: sla errors

2008-07-21 Thread Sharon-Michal Mamon-Meged
Labs Pvt. Ltd. An ISO 2 certified company. Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL Web: www.vyomlabs.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sharon-Michal Mamon-Meged Sent: Sunday, July 20

sla errors

2008-07-20 Thread Sharon-Michal Mamon-Meged
When creating/saving a SLA, I get errors with the Date format and error numbers 313 and 323 ? ITs ARserv 6.3. Any Ideas ? Best Regards, sharon mamon-meged AR System administrator phone : 972-3-9165229 moblie : 050-9165229

Re: Survey Help Request: Creation via HPD:Help Desk in addition to Requester Console

2008-07-15 Thread Sharon-Michal Mamon-Meged
Hi Michael , Regarding your question :how does Remedy determine which tickets are sent a Survey? Is it random for tickets resolved that day or is it every ticket that day? The Remedy from what i know sent a survey for every ticket when the status of the ticket is closed ( auto close 6 days ) . I