Re: AtriumSSO 7.6.4 installation fail with no errors

2011-02-03 Thread Viki_kulkarni
hi, I would be trying to install it in a day or two till then, did u try to enable the API and SQL logs to see if anything goes wrong on the AR calls just to be sure and to get some starting point to start some investigation. You may want to add the below line into the ar.cfg as soon as it is

Re: AtriumSSO 7.6.4 installation fail with no errors

2011-02-03 Thread Viki_kulkarni
hi, Vijai I had a query as well. How will this be used in Server group environment. I am a little confused on this side of the story.. how do i configure my sso plugin and to which server? Thanks, Vikrant Singh, Vijai wrote: Hi Tauf, You do not have to add any AR users manually. That

Re: version question

2011-02-03 Thread Viki_kulkarni
hi, I would try to answer your question. First of all there are many reasons besides the few that I am mentioning to move to ARS 7.6.0.4 specially. Moving to ARS 7.6.0.4 will give you freedom from worrying about customization during any future upgrades. Like you said you are working with ITSM

need help with arwklga.exe

2011-02-01 Thread Viki_kulkarni
hi, Can any body help me with how to use arwklga.exe for log analysis... I know I should have run a search my self but in a bit of mess here... Thanks, Viki -- View this message in context: http://old.nabble.com/need-help-with-arwklga.exe-tp30814551p30814551.html Sent from the ARS (Action

Re: need help with arwklga.exe

2011-02-01 Thread Viki_kulkarni
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Tuesday, February 01, 2011 2:07 AM To: arslist@ARSLIST.ORG Subject: need help with arwklga.exe hi, Can any body help me with how to use arwklga.exe for log analysis... I know I should have run a search my self but in a bit of mess here

Re: Data Archiving to Vendor form!! will it work?

2011-01-31 Thread Viki_kulkarni
hi, yes seems like the solution that I had suggested but was shot down due to lack of a good machine to hold the archive data for 150 forms. The application is running since last 8 years at least and has huge data. cant put a new AR server on a different machine what I have got is a old DB

Re: Data Archiving to Vendor form!! will it work?

2011-01-30 Thread Viki_kulkarni
: why do you want to create vendor forms. You can just save as original form with a different name and use that as archive data holder. You can write the escalation to do a push field create entry to the new form and a delete entry on the old form. On Jan 28, 6:54 am, Viki_kulkarni vk0073

Re: Data Archiving to Vendor form!! will it work?

2011-01-30 Thread Viki_kulkarni
Of Viki_kulkarni Sent: Monday, January 31, 2011 7:02 AM To: arslist@ARSLIST.ORG Subject: Re: Data Archiving to Vendor form!! will it work? Yes I have been thinking in the same way but the DBA team is stressing to put it on a different database due to space issues at least thats what they reason. I

Data Archiving to Vendor form!! will it work?

2011-01-28 Thread Viki_kulkarni
hi Listers, We are trying to enable archiving on ARS 5.01. Yes we are aware that we dont have archiving functionality on ARS 5.0.1 (correct me if wrong). So here is how I am planning to do it and would like you guys to have a look at and with all the experience you have it will be great review.

Re: Massive upgrade challenge!!

2011-01-27 Thread Viki_kulkarni
Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Monday, December 27, 2010 11:27 PM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I

Re: Massive upgrade challenge!!

2011-01-27 Thread Viki_kulkarni
Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Monday, December 27, 2010 11:27 PM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I

Re: Massive upgrade challenge!!

2011-01-27 Thread Viki_kulkarni
Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Monday, December 27, 2010 11:27 PM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I

Re: Massive upgrade challenge!!

2011-01-27 Thread Viki_kulkarni
Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Monday, December 27, 2010 11:27 PM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I

Re: Massive upgrade challenge!!

2011-01-27 Thread Viki_kulkarni
Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Monday, December 27, 2010 11:27 PM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I

Re: Massive upgrade challenge!!

2011-01-27 Thread Viki_kulkarni
Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Monday, December 27, 2010 11:27 PM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I

Re: Massive upgrade challenge!!

2011-01-27 Thread Viki_kulkarni
Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Monday, December 27, 2010 11:27 PM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I

Re: Massive upgrade challenge!!

2011-01-27 Thread Viki_kulkarni
Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Viki_kulkarni Sent: Monday, December 27, 2010 11:27 PM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I

Upgrade licensing?

2011-01-27 Thread Viki_kulkarni
hi all, Just a quick question: if we are upgrading from ARS 5.0.1 to ARS 7.5 but step upgrades at ARS 6.3, ARS 7.1 and then ARS 7.5 P004 then how is the licensing handdled i mean do we have to buy licenses of all the intermediate versions as well? our requirement is that we need to do all these

Ramdom Performance issue.

2011-01-24 Thread Viki_kulkarni
hi all, since couple of weeks we are facing a strange issue. The AR Server just peaks at 100% and hangs. We see that there is a heavy query running on DB which looks like this SELECT

Re: Macro not honoring the data retrival settings

2011-01-24 Thread Viki_kulkarni
but well thats what we need as of now? any idea any one? Thanks, Viki Viki_kulkarni wrote: hi all, Thanks guys i think the server side restriction is working well.. regards, Viki Misi Mladoniczky wrote: Hi, If you are trying to limit access in that way, it is probably the wrong way

Re: Developer Studio Generating ARERR 102

2011-01-23 Thread Viki_kulkarni
hi, Can you catch the API logs by changing the value of the arsys.xml api logging = 1? it should give you the complete set of parameters for all the API calls you do during the action. If you find any name field empty raise it with BMC then? if you dont know how to enable the arsys.xml api

Re: Macro not honoring the data retrival settings

2011-01-20 Thread Viki_kulkarni
I too tried this on my 75 environment and it seems to work. Also one more strange think it is not happening for all forms.. I changed the form to search with a similar macro and on that form it did honor.. Am i missing something?? thanks, Viki Misi Mladoniczky wrote: Hi, I recall that

Re: Macro not honoring the data retrival settings

2011-01-20 Thread Viki_kulkarni
hi, No the names are in place as well. Is there any way we can disable macros to run for any user? I mean is there any server setting to disable macros globally. I am trying to look for it but not able to find anything about it. Thanks, viki Misi Mladoniczky wrote: Hi, Could it be that

Re: Macro not honoring the data retrival settings

2011-01-20 Thread Viki_kulkarni
hi all, Thanks guys i think the server side restriction is working well.. regards, Viki Misi Mladoniczky wrote: Hi, If you are trying to limit access in that way, it is probably the wrong way. If you really need to limit the number of records returned, listen to Fred Grooms, do it on

Macro not honoring the data retrival settings

2011-01-19 Thread Viki_kulkarni
hi all, I have a macro running on a form that searches for all records on the form which has more than 1000 records. now we have set the max number of records to retrieve = 1000 in the user tools option. what we see is that when we make a search call explicit on that form we get only 1000

Re: Macro not honoring the data retrival settings

2011-01-19 Thread Viki_kulkarni
hi Misi, it still gives me more than 1000 records.. Thanks, Vikrant Misi Mladoniczky wrote: Hi, Try recording a new macro where you actually go in and change this setting to 1000 during the recording. You may have to set it to something other than 1000 before you start the

Issue with Set fields action on ARS 5.0 (Yes old very old :))

2011-01-13 Thread Viki_kulkarni
hi all, I need some assistance over a perticular case of set fields action the problem is as follows : I am trying to set a flag field lets say field f1 on say form A. The condition that this field will be set is by checking a third field say field f2 for duplicate entry. What is to be achieved

Re: Archiving Question

2011-01-05 Thread Viki_kulkarni
hi Chintan, The Original Create Date and Original Request ID fields are not on the archive form by default. You will need to add these fields manually on to the form by admin tools option add/remove fields on view. Let me know if it helps. Thanks, Viki Chintan Shah-2 wrote: Hi List, I

Re: Massive upgrade challenge!!

2010-12-30 Thread Viki_kulkarni
fantastic numbers... Really appreciate the help Misi... thanks, Viki Misi Mladoniczky wrote: Hi, The migration I am working on now took about 4 hours to complete, with about 100 forms and 1'500'000 records. When doing a new sync, it takes about 3-5 minutes to go through the same

Re: Cannot compile and run driver program with VC++ 2008

2010-12-29 Thread Viki_kulkarni
hi, are you using a 64-bit machine? if yes you need to pick up the arapi7603_build001_win64.dll , etc files which are complied using VS2008 and should mostly resolve your issue. thanks, Viki André Delcroix wrote: Hi list, I am trying to compile and run the driver program with Visual

Re: Server-Side-Table-Chunk-Size issue

2010-12-29 Thread Viki_kulkarni
hi Vinay, as far as i remember the chunking is done between server and Api layer and i guess this is a issue in the Api layer where the next chunk flag is not set.. can you give me the details of the ARS version you are using along with the patch? it would be a nice idea to check the patch

Re: Massive upgrade challenge!!

2010-12-29 Thread Viki_kulkarni
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Viki_kulkarni Sent: Wednesday, December 29, 2010 6:48 AM To: arslist@ARSLIST.ORG Subject: Re: Massive upgrade challenge!! We have a complex application in place and yes its home grown system. I think we can go with straight

Re: Massive upgrade challenge!!

2010-12-29 Thread Viki_kulkarni
Hi, Just a question for getting my timelines right 4. Use RRR|Chive to SYNC all your data to the new machine: https://www.rrr.se/cgi/rrrchive/main 5. Use RRR|DefHideExpandBox to fix your layout: https://www.rrr.se/cgi/tools/main#rrrDefHideExpandBox How much time do we expect

Re: Massive upgrade challenge!!

2010-12-28 Thread Viki_kulkarni
. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] On Behalf Of Viki_kulkarni Sent: Tuesday, December 28, 2010 1:27 AM To: arslist@ARSLIST.ORG Subject: Massive upgrade challenge!! Hi all, Greetings to all, I have recently joined ARS

Massive upgrade challenge!!

2010-12-27 Thread Viki_kulkarni
Hi all, Greetings to all, I have recently joined ARS list and have been working on AR server since about 2 and a half years as a developer in BMC software. Now I have an interesting challenge in front of me I need to upgrade an ARS 5.0.1 to ARS 7.5 P003. The reason being performance hit on HP UX