Re: Issue in modifying records in BMC_COMPUTERSYSTEM form

Hi Dinesh, We tried in both forms and experiencing the issue. Regards, Shashi On Tue, Jul 15, 2014 at 9:19 PM, Dinesh Kumar guru...@gmail.com wrote: ** Hi Shashi, From where you are trying to create the CI(Asset form or BMC.CORE:BMC_ComputerSystem form) ? Thanks, Dinesh kumar. On

Re: Scenario based query

Thanks Phil for the valuable suggestion!! Regards, Shashi On Mon, Apr 14, 2014 at 5:06 PM, Murnane, Phil pmurn...@windwardits.comwrote: Shashi: Your task can be done with two filters, the first on the profile form and the second on the approvers form. The first filter (on the profile

Re: Reporting error

Hi Sandeep, Thanks for the suggestion! I managed to find and correct the record. Actually there was a corrupted record having a special character consuming more bytes ;-). Due to this, while pushing the values back to a form it was throwing the error. Regards, Shashi On Wed, Feb 19, 2014 at

Re: Records in SLM:Measurement form are delayed

Thanks Mike and Melissa :-) Regards, Shashi On Thu, Aug 29, 2013 at 8:07 PM, Tomasiewicz, Mike (Information Technology) mike.tomasiew...@conagrafoods.com wrote: Try this ... straight from the smartest gal I've ever met at BMC. :-) 1) increase the escalation threads to 8 minimum / 8 maximum

Re: Date in the holiday list is invalid (ARWARN 625)

Hi, Thank you all for your valuable inputs. Regards, Shashi On Wed, Apr 3, 2013 at 1:55 PM, Theo Fondse theo.fon...@gmail.com wrote: ** Hi Sashi, This could be that the last date is in the format mm/dd/yy and your server o/s has a different date format setting, or that there was invalid

Re: Service Request in Planning status

Hi Vaibhav, It is not with specific SRD. The issue is intermittent. I have tried many times to replicate the issue with no luck. Also, there is no field whose length is unlimited. As per my observation, the issue happens when a fulfillment ticket goes to Completed status, at which point of time

Re: Service Request in Planning status

Hi Antonio, Its 7.6.03. As per my observation, the work info entries are the mails sent via Email System. Meaning, when an email sent from Email System, a copy will be saved as work info. Also, on the CAI:Events, the error statement is referring to Submitted date field. On Wed, Mar 20, 2013 at

Re: SRM:AppTargetData form

Hi Vaibhav, Many thanks for the explanation. Yes , it helped me a lot. Regards, Shashi On 2/23/13, vaibhav wadekar wadekar.vaib...@gmail.com wrote: *0-Len Char* Abbreviation for zero-length character field. If you specify * Yes*, you allow the character field to be unlimited length for users

Re: [EXTERNAL] SLM 7.6.04

Hi Marcelo, If I could answer to your question, There are two forms where you can find the type of SLA breach. For incidents its HPD:Help Desk_SLA and for change its CHG:Infrastructure Change_SLA. The fields in this form are hidden, you can do an advance search as per your requirement, can fetch

Re: SRM - Blank requests

Hi Christine, Make sure that the fulfillment tickets are creating. If that is okay, then you need to do the variable mapping on SRDs. This actually holds the response given by the request user for particualr questions. Regards, Shashi On Fri, Sep 28, 2012 at 8:00 PM, Christine Milton Hall