8.1 DMT issue failure to import data...

2013-10-08 Thread Rick Phillips
Hi, I'm trying to import new products using the 8.1 DMT. The job hangs fairly early, and the arerror.log shows: Mon Oct 07 23:52:44 2013 390634 : Error in plugin : Either job Product_Catalog(Object Id null, Directory Id 000) does not exist Or User Remedy Application Service is

Re: 8.1 DMT issue failure to import data...

2013-10-08 Thread Rick Phillips
Here is the last entry in the arjavaplugin.log 2013-10-08 11:47:18,810 ERROR [pool-4-thread-25] com.bmc.arsys.pluginsvr.plugins.a (?:?) - getListEntryWithFields() FAILs in plugin: ARSYS.ARDBC.PENTAHO ERROR (8753): Error in plugin; Get List Entry With Fields not supported on form UDM:Execution

Re: 8.1 DMT issue failure to import data...

2013-10-08 Thread Carl Wilson
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: 08 October 2013 17:52 To: arslist@ARSLIST.ORG Subject: Re: 8.1 DMT issue failure to import data... Here is the last entry in the arjavaplugin.log 2013-10-08 11:47:18,810 ERROR [pool-4-thread-25

Re: 8.1 DMT issue failure to import data...

2013-10-08 Thread Rick Phillips
/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: 08 October 2013 17:52 To: arslist@ARSLIST.ORG Subject: Re: 8.1 DMT issue failure to import data... Here is the last entry in the arjavaplugin.log 2013-10-08 11

Re: 8.1 DMT issue failure to import data...

2013-10-08 Thread Carl Wilson
/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: 09 October 2013 01:19 To: arslist@ARSLIST.ORG Subject: Re: 8.1 DMT issue failure to import data... Carl, Thanks for the response. Your assessment