Hello,
If the HP product supports XML Messaging, then the only useful solution in the
BMC market to solve the problem is the JSS XML Gateway. :-)
Before I read that post, I was going to suggest you build out a decent
webservice integration using the gateway, but now I'm spoilt for choice.
If you have licenses for it, you might want to use HP's Connect-IT software
instead of AIE. The benefit is that it uses the Remedy API to exchange the
data instead of going the database route. This will make things more robust
as well as easier to set up.
Previously, I have used Connect-IT for an
Last I heard, Connect-IT ran data in batch mode, making it pretty slow. Is this
still the case?
Rick
-Original Message-
From: Michiel Beijen mich...@beefreeit.nl
Date: Thu, 25 Jun 2009 08:30:01
To: arslist@ARSLIST.ORG
Subject: Re: AIE and HP's Asset Center
If you
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Thursday, June 25, 2009 7:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: AIE and HP's Asset Center
Last I heard, Connect-IT ran data in batch mode, making it pretty
I realize this question is a bit more generic than my normal questions.
I have co-worker trying to connect Asset Center to Remedy 7.5. This is
the product HP got then they purchased Peregrine. (No jokes please. I
rode out the Peregrine debacle.) She is trying to follow a manual for
connecting
24, 2009 3:50 pm
Subject: AIE and HP's Asset Center
**
I realize this question is a bit more generic than my normal questions.
I have co-worker trying to connect Asset Center to Remedy 7.5.? This is the
product HP got then they purchased Peregrine.? (No jokes please.? I rode out
Marty,
I have a bit of experience with what you are trying to do. One thing you
should be very careful about is that the data types used by AC are not
necessarily compatible with those used by Remedy. Ask the AC admin to get
you a data dictionary - it should be in the HP docs.
Once you are
From: Rick Cook remedyr...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, June 24, 2009 1:04:52 PM
Subject: Re: AIE and HP's Asset Center
**
Marty,
I have a bit of experience with what you are trying to do. One thing you
should be very careful about is that the data types used by AC
(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Wednesday, June 24, 2009 3:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: AIE and HP's Asset Center
**
Marty,
I have a bit of experience with what you are trying to do. One thing
you should be very careful about is that the data types
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