Re: BMC KB site - now 100% less useful than before!

2009-06-04 Thread Rodriguez, Rafael J x23718
To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! I so agree! I did a search on ARERR and it returned 3 articles! It is a loose situation! They may lose too!! I searched archives of the list and found a conversation regarding my problem from 2006

Re: BMC KB site - now 100% less useful than before!

2009-06-04 Thread Walters, Mark
: Wednesday, June 03, 2009 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! I so agree! I did a search on ARERR and it returned 3 articles! It is a loose situation! They may lose too!! I searched archives of the list and found a conversation regarding my

Re: BMC KB site - now 100% less useful than before!

2009-06-04 Thread Rick Cook
their testing misses something. Rick -Original Message- From: Walters, Mark mark_walt...@bmc.com Date: Thu, 4 Jun 2009 14:56:43 To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! BMC are aware that there is a problem with KB searches

Re: BMC KB site - now 100% less useful than before!

2009-06-04 Thread Tami Palacky
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 03, 2009 4:01 PM To: arsl...@arslist.org Subject: Re: BMC KB site - now 100% less useful than before! I so agree!  I did a search

Re: BMC KB site - now 100% less useful than before!

2009-06-04 Thread Stephen Heider
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Wednesday, June 03, 2009 4:01 PM To: arsl...@arslist.org Subject: Re: BMC KB site - now 100% less useful than before! I so agree! I did a search on ARERR and it returned 3 articles

Re: BMC KB site - now 100% less useful than before!

2009-06-04 Thread Nicky Madjarov
RE: BMC KB site - now 100% less useful than before!Well, this message should be dated from the time of the Remedy assets aquisition from Peregrine and consequent merging of the kb's together with the old BMC products, e.g. quite some time ago. Regards, Nicky Madjarov phone: 973-202-4278 Find

BMC KB site - now 100% less useful than before!

2009-06-03 Thread Rick Cook
I can't even search for something like license and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they upgraded the site recently. Does anyone have any idea who to contact about

Re: BMC KB site - now 100% less useful than before!

2009-06-03 Thread Drew Shuller
Rick, how do you figure 100% of zero? Drew I can't even search for something like license and get even ONE result, despite leaving the search criteria wide open. I need some information that I know is (was?) probably out there, but I can't get to it since they upgraded the site recently.

Re: BMC KB site - now 100% less useful than before!

2009-06-03 Thread Howard Richter
I saw that the other day when I was looking for some info on the CAI. It looks like something has been updated or changed, but not sure what. Maybe a search on the kb will help. And 100% of zero is less then zero, since the return is not correct. hbr On Wed, Jun 3, 2009 at 2:35 PM, Drew

Re: BMC KB site - now 100% less useful than before!

2009-06-03 Thread Guillaume Rheault
raise support fees, or at least eats into RD dollars. It's a loose-loose situation for everybody -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Rick Cook Sent: Wed 06/03/09 2:12 PM To: arslist@ARSLIST.ORG Subject: BMC KB site - now 100% less

Re: BMC KB site - now 100% less useful than before!

2009-06-03 Thread Sanford, Claire
in the right direction. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Wednesday, June 03, 2009 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: BMC KB site - now 100% less useful than before! ** All