Best practise on how to integrate/import XML-Datafiles to ARSystem 7.5

2013-07-30 Thread Ser Lif
Hi all, Has anyone a useful, relative simple and proven method to integrate/import XML-Data files into ARSystem for the following scenario ? The XML-files will be provided in a daily routine from ARIS (a business process and design tool) to feed some ARS Forms. The transfer point for the

Re: Best practise on how to integrate/import XML-Datafiles to ARSystem 7.5

2013-07-30 Thread Chris Jones
What are you exporting from ARIS? If you are exporting processes, are you able to export to XPDL? If so you can import XPDL through ITSM Process Designer. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ser Lif Sent: 30

Re: Best practise on how to integrate/import XML-Datafiles to ARSystem 7.5

2013-07-30 Thread Ser Lif
This is a customer self developed application. No ITSM. They have built a Form with workflow controlling all their processes data driven. I expect a ARIS xml file with data in it but wrong xml format. To be honest, I do not know what the ARIS XML-file will look like exactly so far. We are in

Re: Best practise on how to integrate/import XML-Datafiles to ARSystem 7.5

2013-07-30 Thread Campbell, Paul (Paul)
XMLGateway from Java System Solutions is a great product for this type of work and support is great. We use it in-house and seem to keep finding more uses for it all the time. Paul Campbell  | Development Team Lead  |  TSD SSBL, A2R WFE, and ESP Remedy Team |  Avaya Client Services  |   | 

Re: Best practise on how to integrate/import XML-Datafiles to ARSystem 7.5

2013-07-30 Thread Axton
Get them to create an xsd for their xml. That gives you a rigid guideline of what the xml document will look like (they can't cheat an xsd). You need this as an agreement on what you can and can't do with their data. Provide guidance on the data you need to do things on the Remedy side. Do not