Re: CISCO IVR interface to ARS

2007-08-27 Thread Suwanski, Ron
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Steven Pataray Sent: Saturday, August 25, 2007 4:16 PM To: arslist@ARSLIST.ORG Subject: Re: CISCO IVR interface to ARS ** Doug, We are trying to do screen pops with our VOIP system through Apropos and we couldn't get

Re: CISCO IVR interface to ARS

2007-08-27 Thread Tanner, Doug
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Steven Pataray Sent: Saturday, August 25, 2007 5:16 PM To: arslist@ARSLIST.ORG Subject: Re: CISCO IVR interface to ARS ** Doug, We are trying to do screen pops with our VOIP system through Apropos and we couldn't get

Re: CISCO IVR interface to ARS

2007-08-25 Thread Steven Pataray
Brown *Sent:* Thursday, August 23, 2007 5:13 PM *To:* arslist@ARSLIST.ORG *Subject:* CISCO IVR interface to ARS ** We are in the process of going to a Voip phone system and integrating the CISCO IVR platform with our ARS 6.3 custom call center application. (currently we are using very old

Re: CISCO IVR interface to ARS

2007-08-24 Thread Tanner, Doug
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Steve Brown Sent: Thursday, August 23, 2007 5:13 PM To: arslist@ARSLIST.ORG Subject: CISCO IVR interface to ARS ** We are in the process of going to a Voip phone system and integrating the CISCO IVR platform with our ARS 6.3 custom call

CISCO IVR interface to ARS

2007-08-23 Thread Steve Brown
We are in the process of going to a Voip phone system and integrating the CISCO IVR platform with our ARS 6.3 custom call center application. (currently we are using very old Edify with an analog ROLM solution) Has anyone interfaced ARS to the CISCO IVR software ? Steve [EMAIL PROTECTED]