IE 9 and 10 users getting Javascript error with Midtier 7.6.4 SP5 Caught exception: Object doesn't support property or method 'getProxyGlobalFields' - RESOLVED

2014-02-13 Thread pascale . sterrett
Hi all, Our issue is finally resolved with the recent Hot Fix and a new ClientCore.js provided to us last Thursday. Thorough testing on our side was conclusive. We are just waiting on final explanation on what exactly was fix in the ClientCore.js that did the trick. Thank you, Pascale

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-10 Thread Paul Heer
We ran into a similar problem when users starting accessing the system with IE10 (and now 11). We had the users turn on Compatibility View and that has resolved their issues. ___ UNSUBSCRIBE or access ARSlist Archives

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-10 Thread pascale . sterrett
@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields We ran into a similar problem when users starting accessing the system with IE10 (and now 11). We had the users turn on Compatibility View and that has

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-09 Thread Frank Caruso
ITSM 764sp2 ARS 764sp2 Midtier 8.1sp2 HOTFIX Weblogic 10.3 Linux We are battling this same issue. Caught exceptions, NULL pointers... The user are flushing their Midtier cache and we are starting to flush the server caches every few days. This all happened when we went to IE 10. This was

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-09 Thread pascale . sterrett
to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields ITSM 764sp2 ARS 764sp2 Midtier 8.1sp2 HOTFIX Weblogic 10.3 Linux We are battling this same issue. Caught exceptions, NULL pointers... The user

Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-09 Thread John Baker
Shall I be honest? :) Fiddler logs are a complete waste of everyone's time. They tell you what was sent to/from the browser, but the issue is client side - it's the browser executing the Javascript code. Theoretically, one could use some home-brew tool to pump Fiddler logs to a browser and

Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-08 Thread John Baker
Pascale This error is a 'bug' (fault, failure, mistake, define as you wish) in the Mid Tier javascript client code. The only useful way to debug this is to attach a debugger to Mid Tier (ie Firebug, or the MS one in IE) and find out exactly why it happened. I'd expect an engineer to join a call

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-08 Thread pascale . sterrett
, Pascale Sterrett Kenavo ar wech all jba...@javasystemsolutions.com Sent by: arslist@ARSLIST.ORG 01/08/2014 08:17 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Caught exception :Object doesn't support property or method 'getProxyGlobalFields Pascale

Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-08 Thread John Baker
Sadly, neither fiddler or workflow logs are of any particular use. Due to the nature of AR System workflow, there will always be a large amount of untested combinations of workflow/browser. The fact you've identified a broad level source of the problem and two patch levels should make the

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields

2014-01-08 Thread pascale . sterrett
exception :Object doesn't support property or method 'getProxyGlobalFields Sadly, neither fiddler or workflow logs are of any particular use. Due to the nature of AR System workflow, there will always be a large amount of untested combinations of workflow/browser. The fact you've identified

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2014-01-06 Thread pascale . sterrett
jesus.ort...@lyondellbasell.com Sent by: arslist@ARSLIST.ORG 12/05/2013 12:48 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields - I am not sure how it fixes it, but there seems

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-06 Thread Marek Ceizel
Hi, I observed similar exception on our systems : Caught exception :Object doesn't support property or method ''getAttribute' I played a little bit with that and found a setting combination which worked: 1) open the page in compatibility view mode 2) press F12 (developer tools) and for the

Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread pascale . sterrett
Hi all, We need some help with a production issue from all the web guru out there. This issue only happens since we upgraded our environment to AR Server and Mid Tier to 7.6.04 SP5. This is only on a custom Web application. Only users on IE 9 or IE10 experience this error. The same users were

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread Bruce - Gmail
There is a 5.3 patch that should fix the ie 9 compatibility? Sent from my iPhone On Dec 5, 2013, at 8:10 AM, pascale.sterr...@daimler.com wrote: Hi all, We need some help with a production issue from all the web guru out there. This issue only happens since we upgraded our environment to AR

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread pascale . sterrett
by: arslist@ARSLIST.ORG 12/05/2013 08:39 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields - There is a 5.3 patch that should fix the ie 9 compatibility? Sent from my iPhone

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread Ortega, Jesus A
of the consoles. Try that out. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pascale.sterr...@daimler.com Sent: Thursday, December 05, 2013 10:11 AM To: arslist@ARSLIST.ORG Subject: Caught exception :Object doesn't support property

Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread John Baker
Call me old fashioned, but I'd recommend the authors of the Javascript fix the bugs :) John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread pascale . sterrett
, Pascale Sterrett Kenavo ar wech all jesus.ort...@lyondellbasell.com Sent by: arslist@ARSLIST.ORG 12/05/2013 11:59 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread Robert Heverley
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pascale.sterr...@daimler.com Sent: Thursday, December 05, 2013 11:28 AM To: arslist@ARSLIST.ORG Subject: Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields - This is very odd. I

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread pascale . sterrett
:Object doesn't support property or method 'getProxyGlobalFields - We are experiencing the same issue. It appears to be with our users who have updated their browser to IE 10. As a company, were are set to IE 8, but some users are managing to update their browser. Our resolution has been

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread Ortega, Jesus A
: Caught exception :Object doesn't support property or method 'getProxyGlobalFields - Hi all, We need some help with a production issue from all the web guru out there. This issue only happens since we upgraded our environment to AR Server and Mid Tier to 7.6.04 SP5. This is only on a custom Web

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread Pierson, Shawn
@ARSLIST.ORG] On Behalf Of Ortega, Jesus A Sent: Thursday, December 05, 2013 2:48 PM To: arslist@ARSLIST.ORG Subject: Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields - I am not sure how it fixes it, but there seems to be some corruption that happens to the user's search

Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields -

2013-12-05 Thread pascale . sterrett
jesus.ort...@lyondellbasell.com Sent by: arslist@ARSLIST.ORG 12/05/2013 12:48 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields - I am not sure how it fixes it, but there seems