Hi,
Does anyone know of a method to deactivate many Knowledge Articles in one go? I
have about 3000 articles to make so that they are no longer visible in a search.
Thanks in advance.
Nyall
[Description :
Which version? If 7.6.x and greater, and you can qualify those articles
somehow, you should be able to run an escalation on the KAM:Knowledge
Article Manager form.
On Wed, Sep 24, 2014 at 1:33 PM, Nyall MCCAVITT nmccav...@aubay.com wrote:
**
Hi,
Does anyone know of a method to deactivate
To: arslist@ARSLIST.ORG
Subject: Re: Deactivation of Knowledge Articles
**
Which version? If 7.6.x and greater, and you can qualify those articles
somehow, you should be able to run an escalation on the KAM:Knowledge Article
Manager form.
On Wed, Sep 24, 2014 at 1:33 PM, Nyall MCCAVITT
nmccav
*Subject:* Re: Deactivation of Knowledge Articles
**
Which version? If 7.6.x and greater, and you can qualify those articles
somehow, you should be able to run an escalation on the KAM:Knowledge
Article Manager form.
On Wed, Sep 24, 2014 at 1:33 PM, Nyall MCCAVITT nmccav...@aubay.com
wrote
discussion list(ARSList)
[arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] on behalf of Tauf Chowdhury
[taufc...@gmail.commailto:taufc...@gmail.com]
Sent: 24 September 2014 19:44
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: Deactivation of Knowledge Articles
**
Which version
: [EXTERNAL] Re: Deactivation of Knowledge Articles
**
Hi,
Already done this but some of the articles are still visible. Have deleted the
relevant entries in the related visibility form as well but doesn't always
work. I have also compared, at the database level, the entries for those
:* [EXTERNAL] Re: Deactivation of Knowledge Articles
**
Hi,
Already done this but some of the articles are still visible. Have deleted
the relevant entries in the related visibility form as well but doesn't
always work. I have also compared, at the database level, the entries for
those
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