Re: FW: ITSM 7.0 Overview Console - Plug-in Error

2006-11-27 Thread Chris Akens
List, We are experiencing this same issue in both the Overview and Problem Mgmt console. I would like to understand what causes this as we are not experiencing this issue in our stage env and this issue did not exist as of last week in prod. Does anyone have any input into this? I have opened

Re: FW: ITSM 7.0 Overview Console - Plug-in Error

2006-08-07 Thread Heider, Stephen
The beta dll fixed the problem here. Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike Gould Sent: Thursday, August 03, 2006 4:14 PM To: arslist@ARSLIST.ORG Subject: Re: FW: ITSM 7.0 Overview Console - Plug

Re: FW: ITSM 7.0 Overview Console - Plug-in Error

2006-08-03 Thread Mike Gould
** Good Afternoon List,   I'm very happy to report that the beta ardbcQuery.dll, which I received from Remedy Tech Support today, appears to have fixed the plug-in error for us as well.  Much thanks to everyone on the list for your support and for Remedy Engineering in coming up with a fix so quick

Re: FW: ITSM 7.0 Overview Console - Plug-in Error

2006-08-03 Thread Mike Gould
** That's great news Mary!  I'm emailing Remedy Tech Support now to get a copy of the beta .dll and see if it works for us too.   -Mike  On 8/3/06, Carroll, Mary Jo <[EMAIL PROTECTED]> wrote: ** Remedy Tech Support has sent me a beta version of ardbcQuery.dll, which appears to have fixed the plu

FW: ITSM 7.0 Overview Console - Plug-in Error

2006-08-03 Thread Carroll, Mary Jo
** Remedy Tech Support has sent me a beta version of ardbcQuery.dll, which appears to have fixed the plug-in error on both the Overview Console & Problem Mgmt Consoles.   Mary From: Anjali Gosain [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 02, 2006 3:11 AMSubject: Re: ITSM 7.0 Overvi